14472 Courses

Youth Work: Youth Work Certificate Course Online Unlock the Power of Youth Work: Youth Work Certificate Course: Enrol Now! Introducing our dynamic Youth Work: Youth Work Certificate Course, specifically designed to empower aspiring youth workers with the knowledge and skills needed to excel in the exciting field of youth work. At Youth Work Academy, we understand the importance of comprehensive training in youth work. Our Youth Work: Youth Work Certificate Course covers a wide range of topics, from youth development strategies to effective communication with young individuals. With a curriculum crafted by experienced youth work professionals, you'll gain invaluable insights into youth work methodologies. Plus, our practical workshops ensure hands-on experience in youth work scenarios. Join us and unlock the door to a rewarding career in youth work. Enroll in our Youth Work: Youth Work Certificate Course today! Unlock your potential with our Youth Work: Youth Work Certificate Course, specially crafted to equip you with the skills needed for a thriving youth work career. Youth Work at its core, our program covers Youth Work strategies, Youth Work communication, and Youth Work methodologies. Join us for a Youth Work journey like no other. Enroll today! Course Included Youth Work: Youth Work Certificate Course Course 01: Youth Work Course 02: Social Worker Course 03: Adults Support Worker Course 04: Mental Health Support Worker [Note: Free PDF certificate as soon as completing the Youth Work: Youth Work Certificate Course] Youth Work: Youth Work Certificate Course Online This Youth Work: Youth Work Certificate Course consists of 11 modules. Course Curriculum of Youth Work: Youth Work Certificate Course Module 01: Overview to Youth Work Module 02: Youth Workers: Who Are They? Module 03: Role and Approaches of Youth Worker Module 04: Ethical Conduct and Principles in Youth Work Module 05: Career as a Youth Worker (Social Work) Module 06: Social Influences on Youth Worker Module 07: The National Youth Agency (NYA) Module 08: The EU on Youth Work Module 09: Mental Health of Youth Worker Module 10: Dealing with Stress Module 11: Youth Justice and Social Work Assessment Method of Youth Work: Youth Work Certificate Course After completing Youth Work: Youth Work Certificate Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Youth Work: Youth Work Certificate Course After completing the Youth Work: Youth Work Certificate Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Youth Work: Youth Work Certificate Course Online This Youth Work: Youth Work Certificate Course is open to people of all backgrounds. Individuals in related professions can also enrol in this Youth Work: Youth Work Certificate Course to refresh or strengthen their skills. Requirements Youth Work: Youth Work Certificate Course Online To enrol in this Youth Work: Youth Work Certificate Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Youth Work: Youth Work Certificate Course. Be energetic and self-motivated to complete our Youth Work: Youth Work Certificate Course. Basic computer Skill is required to complete our Youth Work: Youth Work Certificate Course. If you want to enrol in our Youth Work Certificate Course, you must be at least 15 years old. Career path Youth Work: Youth Work Certificate Course Online Enrol in the Youth Work: Youth Work Certificate Course today to learn the skills and knowledge required to work with young people and organise youth activities.

Business Management: Business Management Course Online Are you prepared to master effective business management techniques in order to secure your company? Our Business Management: Business Management Course program is designed to help students develop theoretical and practical business management knowledge and abilities. You will learn how a business manager effectively contributes to the success of the organisation in our Business Management: Business Management Course. The Business Management: Business Management Course will cover the fundamentals of human resource management.The Basic Principles of Performance Management will be taught to you as part of your Business Management: Business Management Course. After completing the Business Management: Business Management Course programme, you will be able to handle the risk involved in this industry. Enrolling This Business Management: Business Management Course will provide you useful knowledge and necessary abilities that are in demand in contemporary organisations. Main Course: Level 2 Certificate in Business Management Course Free Courses are including with this Business Management: Business Management Course Along with The Business Management Course, We Offer a free Business Administration Course Along with The Business Management Course, We Offer a free Project Management Course Along with The Business Management Course, We Offer a free Business Analysis Diploma Course Special Offers of this Business Management: Business Management Course This Business Management: Business Management Course includes a FREE PDF Certificate. Lifetime access to this Business Management: Business Management Course Instant access to this Business Management: Business Management Course Get FREE Tutor Support to this Business Management: Business Management Course Business Management: Business Management Course Online You will also gain a solid understanding of organizational structures from this Level 1 Business Management: Business Management course. All things considered, the Level 1 Business Management: Business Management course gives you a thorough understanding of the ideas and procedures that underpin many important business management subjects. Who is this course for? Business Management: Business Management Course Online Those who are interested in business management and in learning more about the business sector and its administration should take this Business Management: Business Management Course. Requirements Business Management: Business Management Course Online To enrol in this Business Management: Business Management Course, students must fulfil the following requirements. To join in our Business Management: Business Management Course, you must have a strong command of the English language. To successfully complete our Business Management: Business Management Course, you must be vivacious and self driven. To complete our Business Management: Business Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Business Management: Business Management Course. Career path Business Management: Business Management Course Online This Business Management: Business Management Course will help you to enter this relative field.

Fire Safety Online Training Are you motivated to work to save lives? Taking a fire safety training course is a popular way to guarantee that personnel have the knowledge and abilities to avoid and handle workplace fires. This fire safety training course is a means to learn about workplace safety and fire threat protection. The topics covered in our Fire Safety Awareness course include fire prevention, fire safety gear, and fire response procedures. The knowledge on different sorts of fires and risk assessment is also included in this thoughtfully designed fire safety course. Our Fire Safety course also explains what to do if you find yourself in danger. Do not wait. Enrol now in our Fire Safety course to learn everything there is to know about fire safety and fire prevention. Learning Outcomes of Fire Safety: Fire Safety Online Training Understand the importance of fire safety Learn how to identify potential fire hazards Develop an understanding of how to prevent fires Learn how to use fire extinguishers and other fire safety equipment Understand the evacuation procedures in case of a fire Learn how to assess the risks associated with fire safety Understand the legal responsibilities for fire safety in the workplace Main Course: Fire Safety Level 2 Special Offers of this Fire Safety: Fire Safety Course This Fire Safety: Fire Safety Course includes a FREE PDF Certificate. Lifetime access to this Fire Safety: Fire Safety Course Instant access to this Fire Safety: Fire Safety Course Get FREE Tutor Support to this Fire Safety: Fire Safety Course Fire Safety: Fire Safety Online Training The Level 2 Award in Fire Safety course is divided into modules and submodules to help learners understand the concept, starting with basic information and progressing to the most advanced level. The course covers all aspects of fire safety, both theoretical and practical. Who is this course for? Fire Safety: Fire Safety Online Training This Online Fire Safety: Fire Safety Course is ideal for: In charge of fire safety & risk assessments Office workers Factory workers Leisure centre workers Shop workers Staff with fire safety responsibility Requirements Fire Safety: Fire Safety Online Training To enrol in this Fire Safety: Fire Safety Online Training Course, students must fulfil the following requirements. To join in our Fire Safety: Fire Safety Online Training Course, you must have a strong command of the English language. To successfully complete our Fire Safety: Fire Safety Online Training Course, you must be vivacious and self driven. To complete our Fire Safety: Fire Safety Online Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Fire Safety: Fire Safety Online Training Course. Career path Fire Safety Online Training Fire Marshal Fire Safety Supervisor Fire Marshall Fire Warden Firefighter

Nutrition: Nutrition Course Online Do you want to gain the knowledge and abilities necessary to become a dietitian and nutritionist? This Nutrition: Nutrition Course presents a thorough roadmap for future work as a dietitian and nutritionist. Four modules cover all the topics you need to know about Nutrition: Nutrition Course. The Level 1 Diet and Nutrition course discusses the fundamentals of diet and nutrition as well as nutritional balance. In-depth knowledge of the food and nutrition systems is also taught in this Level 1 Diet and Nutrition course along with Principles of Healthy Eating. Additionally, Level 1 Diet and Nutrition focuses on practical advice and solutions, as well as efficient diets. Enrol Nutrition: Nutrition Course today to discover the secrets of fitness and wellness. With the help of this Level 1 Diet and Nutrition course, you can expand your understanding of nutrition and health to pursue a professional career! Main Course: Level 1 Diet and Nutrition Course Free Courses are including with this Nutrition: Nutrition Course Along with The Nutrition Course, We Offer a free Nutritional Therapy Course Special Offers of this Nutrition: Nutrition Course This Nutrition: Nutrition Course includes a FREE PDF Certificate. Lifetime access to this Nutrition: Nutrition Course Instant access to this Nutrition: Nutrition Course Get FREE Tutor Support to this Nutrition: Nutrition Course Nutrition: Nutrition Course Online Diet has an impact on every person on the earth. To live a long, healthy, and happy life, it is imperative that this topic be given top priority. However, it is only recently that the true worth and importance of nutritional balance have been recognized. We now know that almost every element of our health is impacted by the lifestyle decisions we make. The human body is protected from injury through nutrition on both a physical and psychological level. Proactive eating has become the standard for a growing number of concerned people worldwide. Due to all of this, there is a greater need for qualified nutritionists. Who is this course for? Nutrition: Nutrition Course Online Anyone wishing to have a fulfilling career in the sector can enrol in our Level 1 Diet and Nutrition Course. Requirements Nutrition: Nutrition Course Online To enrol in this Nutrition: Nutrition Course, students must fulfil the following requirements. To join in our Nutrition: Nutrition Course, you must have a strong command of the English language. To successfully complete our Nutrition: Nutrition Course, you must be vivacious and self driven. To complete our Nutrition: Nutrition Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Nutrition: Nutrition Course. Career path Nutrition: Nutrition Course Online Level 1 Diet and Nutrition will be beneficial to a variety of job prospects. the following Sports Nutritionist Health Coach Nutritionist Holistic Health Nutritionist

Tiling: Tiling Course Would you like to know the fundamental techniques and advanced methods for tiling installations? Our Tiling Course is comprehensively prepared for you. The Tiling Course participants will learn surface preparation, tile layout, cutting, and grouting. Special attention in this Tiling Course is given to different materials such as ceramic, porcelain, and natural stone. Moreover, the Tiling Course instruction includes hands-on practice and demonstrations. Through the Tiling Course, you can equip yourself with new skills applicable to residential and commercial projects. Enrol in our Tiling Course to learn the safety protocols and industry standards and gain expertise in creating stunning, durable tile installations. Learning Outcome of Tiling Course After completing this Tiling Course, you will know about: Introduction to tiling. Prime areas to receive tiling lessons from this Tiling Course. Tiling Course explains building speed and precision. Tile patterns and layouts are part of this Tiling Course. You will learn how to estimate tile quantities and prepare quotes from the Tiling Course. This Tiling Course describes use of washboys and laser lines/levels. Main Course: Tiling Course Free Courses are including with this Tiling: Tiling Course Along with The Tiling: Tiling Course, We Offer a free Painting and Decorating Course Along with The Tiling: Tiling Course, We Offer a free Handyperson Course Special Offers of this Tiling: Tiling Course This Tiling: Tiling Course includes a FREE PDF Certificate. Lifetime access to this Tiling: Tiling Course Instant access to this Tiling: Tiling Course Get FREE Tutor Support to this Tiling: Tiling Course Tiling: Tiling Course The Tiling: Tiling Course offers thorough guidance on tile placement and surface preparation. The tiling training also covers grouting and cutting processes. Students taking this Tiling: Tiling Course learn how to work with a variety of tile materials, such as natural stone, porcelain, and ceramic. The practical understanding of both residential and commercial tiling projects will be ensured by this tiling course. Who is this course for? Tiling: Tiling Course This Tiling Course may be taken by anyone, even beginners, to improve their abilities and learning goals. Requirements Tiling: Tiling Course To enrol in this Tiling: Tiling Course, students must fulfil the following requirements. To join in our Tiling: Tiling Course, you must have a strong command of the English language. To successfully complete our Tiling: Tiling Course, you must be vivacious and self driven. To complete our Tiling: Tiling Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Tiling: Tiling Course. Career path Tiling: Tiling Course Successful completion of the Tiling Course can lead to excellent employment prospects in a variety of Tiling-related sectors. Like: researcher, educator, specialist in tiling, and many more!

Interior Design: Interior Design Are you prepared to intensify your love of interior design? Look nowhere else! The best path to become a premier interior designer is through the interior design course. This Interior Design course will benefit both beginners looking for a strong foundation and seasoned professionals looking to improve their skills. In this Interior Design course the combination of theoretical understanding and real-world application is ideal. For any new or ongoing projects, you may learn how to present a project overview in our interior design course. Also, in this interior design course, Design Elements will be briefly discussed. With the help of our interior design course, you will be able to launch your own business, Room by Room Design. Unleash Your Creative Potential and Master the Art of Interior Design! With the help of this interior design course, discover the keys to creating a prosperous Interior Design business. Special Offers of this Interior Design: Interior Design Course This Interior Design: Interior Design Course includes a FREE PDF Certificate Lifetime access to this Interior Design: Interior Design Course Instant access to this Interior Design: Interior Design Course Get FREE Tutor Support to this Interior Design: Interior Designt Course Interior Design: Interior Design Unlock your creative potential with our Interior Design: Interior Design course, tailored for both beginners seeking a solid foundation and seasoned professionals looking to refine their craft. In this Interior Design: Interior Design course, you'll master the perfect blend of theoretical insights and practical application, ensuring your Interior Design: Interior Design projects shine. Learn how to present project overviews with confidence and explore key Interior Design: Interior Design elements in every lesson. Whether starting fresh or refining your skills, our Interior Design: Interior Design course equips you to launch your own business, transforming spaces with a Room by Room Interior Design: Interior Design approach. Start your Interior Design: Interior Design journey today! Who is this course for? Interior Design: Interior Design Those who are interested in starting careers in interior design and related sectors should take this course. Requirements Interior Design: Interior Design To enrol in this Interior Design: Interior Design Course, students must fulfil the following requirements. To join in our Interior Design: Interior Design Course, you must have a strong command of the English language. To successfully complete our Interior Design: Interior Design Course, you must be vivacious and self driven. To complete our Interior Design: Interior Design Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Interior Design: Interior Design Course. Career path Interior Design: Interior Design A variety of professional opportunities and significant career advancement may result from this career-friendly interior design course. like as Architect Landscape architect Interior decorator Interior designer Corporate designer

Negotiation Skills: Negotiation Skills Level 1, 3 & 5 Build up your analytical skills, problem solving and persuasive skills by embarking our Negotiation Skills: Negotiation Skills Course ! Are you hoping to enter the field of Negotiation or improve your current negotiation abilities? Then this Negotiation Skills: Negotiation Skills Course will provide you a firm basis to build on as you hone your skills and grow as a negotiator. To ensure that your knowledge of Negotiation Skills: Negotiation Skills Course goes beyond just principles, enrol right away! Courses are included with this Negotiation Skills Course: Negotiation Skills Level 1 Negotiation Skills Level 3 Negotiation Skills Level 5 Special Offers of this Negotiation Skills: Negotiation Skills Level 1, 3 & 5 Course This Negotiation Skills: Negotiation Skills Course includes a FREE PDF Certificate. Lifetime access to this Negotiation Skills: Negotiation Skills Course Instant access to this Negotiation Skills: Negotiation Skills Course Get FREE Tutor Support from Monday to Friday in this Negotiation Skills: Negotiation Skills Course Negotiation Skills: Negotiation Skills Level 1, 3 & 5 The Negotiation Skills: Negotiation Skills course on can be helpful at any point in time.Negotiation experts are able to convince the other side that they have reached the best agreement possible. This Negotiation Skills: Negotiation Skills course on will provide you with a thorough understanding of negotiation, covering important ideas, practical methods, and in-depth information. Who is this course for? Negotiation Skills: Negotiation Skills Level 1, 3 & 5 Anyone who wants to enhance their knowledge and skills can enrol in this Negotiation Skills: Negotiation Skills Online Course, including students, recent graduates, and job seekers. This Negotiation Skills: Negotiation Skills Level 1, 3 & 5 Course will also help you if you choose to further progress your career in the following courses Level 2 Negotiation Skills for HR Professionals Level 3 Negotiation Skills for HR Professionals Level 2 Negotiation Skills for Sales Professionals Level 3 Negotiation Skills for Sales Professionals Level 2 Negotiation Skills for Project Managers Level 3 Negotiation Skills for Project Managers Requirements Negotiation Skills: Negotiation Skills Level 1, 3 & 5 To enrol in this Negotiation Skills: Negotiation Skills Course, students must fulfil the following requirements. To join in our Negotiation Skills: Negotiation Skills Course, you must have a strong command of the English language. To successfully complete our Negotiation Skills: Negotiation Skills Course, you must be vivacious and self driven. To complete our Negotiation Skills: Negotiation Skills Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Negotiation Skills: Negotiation Skills Course. Career path Negotiation Skills: Negotiation Skills Level 1, 3 & 5 You can utilise our Negotiation Skills: Negotiation Skills course to help you land the position in the job you desire.

Public Speaking: Public Speaking Course Online Do you want to expand your job opportunities? As a result, public speaking abilities are essential in today's work environment. This public speaking training can assist you in developing the skills required to succeed. This thorough Public Speaking course will help you obtain an in-depth understanding of the Public Speaking Course goals, learn about the power of public speaking, and uncover the vital aspects that create a great speaker. This comprehensive Public Speaking Course will assist you in developing the skills required to produce effective presentations that leave a lasting impression. The Public Speaking Course focuses on the practical components of delivering a speech. This Public Speaking Course will teach you essential tactics for conquering your worries and increasing your self-confidence. Don't let your fear of public speaking stop you anymore. Enrol in our Public Speaking Course now to discover your inner ability to influence and communicate effectively! Main Course: Public Speaking Course Free Courses are including with this Public Speaking: Public Speaking Course Along with The Public Speaking Course, We Offer a free Self Esteem & Assertiveness Course Along with The Public Speaking Course, We Offer a free Communication Skills Course Special Offers of this Public Speaking: Public Speaking Course This Public Speaking: Public Speaking Course includes a FREE PDF Certificate. Lifetime access to this Public Speaking: Public Speaking Course Instant access to this Public Speaking: Public Speaking Course Get FREE Tutor Support to this Public Speaking: Public Speaking Course Public Speaking: Public Speaking Course Online Become a more effective communicator with our engaging public speaking course. Dive into the Public Speaking curriculum to learn vital Public Speaking skills and acquire priceless Public Speaking knowledge. Enroll now to excel in public speaking situations. Don't pass up this chance to become a public speaking pro. Who is this course for? Public Speaking: Public Speaking Course Online This Public Speaking: Public Speaking Course is for anyone who wants to improve their public speaking skills. Requirements Public Speaking: Public Speaking Course Online To enrol in this Public Speaking: Public Speaking Course, students must fulfil the following requirements. To join in our Public Speaking: Public Speaking Course, you must have a strong command of the English language. To successfully complete our Public Speaking: Public Speaking Course, you must be vivacious and self driven. To complete our Public Speaking: Public Speaking Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Public Speaking: Public Speaking Course. Career path Public Speaking: Public Speaking Course Online This Public Speaking: Public Speaking Course training might be the key to launching your ideal leadership career. such as: Principal Assistant Manager Executive Team Leader Manager Controller

Sage Bookkeeping Diploma Training Are you looking to master the popular Sage Bookkeeping software? If so, our Sage Bookkeeping course is the perfect opportunity for you! You will embark on an exciting adventure into accounting and financial management with our Sage Bookkeeping Course. You'll also learn a great deal about inventory management, payroll processing, bookkeeping, and much more from this Sage Bookkeeping course. You'll also discover insider knowledge that will enable you to master Sage Bookkeeping. You can advance your career, make better decisions, and be more productive through this Sage Bookkeeping course. Discover the key to financial success and take control of your business with our Sage Bookkeeping Course! Learning Outcome of Sage Bookkeeping course After completing the Sage Bookkeeping course, you will learn about: How to start the Sage Bookkeeping and setting up Sage Bookkeeping. These Sage Bookkeeping help set up your chart of accounts and records. Through this Sage Bookkeeping course, you can understand company tasks, banking tasks and customer tasks. This Sage Bookkeeping course helps to know about support tools and proper reporting. Special Offers of this Sage Bookkeeping Course This Sage Bookkeeping Course includes a FREE PDF Certificate Lifetime access to this Sage Bookkeeping Course Instant access to this Sage Bookkeeping Course Get FREE Tutor Support to this Sage Bookkeeping Course Sage Bookkeeping Diploma Training Unlock the power of financial management with our Sage Bookkeeping: Sage Bookkeeping Online for Personal and Business Accounting course. This Sage Bookkeeping: Sage Bookkeeping course covers the fundamentals of financial record-keeping, providing you with a comprehensive understanding of bookkeeping practices. Dive into double-entry bookkeeping with Sage Bookkeeping: Sage Bookkeeping to master the essentials. Additionally, Sage Bookkeeping: Sage Bookkeeping involves transaction recording and financial statement creation for effective accounting. Whether you're focused on personal or business accounting, the Sage Bookkeeping: Sage Bookkeeping course equips you with practical skills in budgeting, expense tracking, and using Sage Bookkeeping: Sage Bookkeeping software to optimize your financial management. Who is this course for? Sage Bookkeeping Diploma Training Aspiring accountants, current accountants, and business owners can take this Sage Bookkeeping course to make decisions and maximise profitability. Requirements Sage Bookkeeping Diploma Training To enrol in this Sage Bookkeeping Course, students must fulfil the following requirements. To join in our Sage Bookkeeping Course, you must have a strong command of the English language. To successfully complete our Sage Bookkeeping Course, you must be vivacious and self driven. To complete our Sage Bookkeeping Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Sage Bookkeeping Coursee. Career path Sage Bookkeeping Diploma Training The Sage Bookkeeping course can prepare individuals for a variety of job titles, including bookkeeper, accountant, financial manager and many more.

ITIL® 4 Foundation: Virtual In-House Training ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle