6397 Courses

Gain essential knowledge about immunisation and vaccines with our comprehensive "Immunisation and Vaccine Pre-Course e-Learning" program for healthcare professionals, students, caregivers, and public health enthusiasts.

Course Overview Banish ineffectual interactions and learn how to guarantee successful engagements with the people you need to stay in touch with, by creating a Killer Communication Plan. Good communication is at the heart of great projects and the ideology of excellent working partnerships. With this insightful and innovative training, you will gain a greater appreciation of exciting new ways to distribute and deliver critical information, making your voice matter to others. This Communications tutorial is aimed at leaders and managers who need to inspire others, but anyone who wants to communicate more effectively will get a great deal from the contents of these educational modules. You will be given access to seven easy-to-follow steps that will help you incorporate unique communication strategies, plans and schedules into a personal plan. This involves such crucial tips as getting to know your audience, building critical rapport with others, and so much more. Enrol now and learn how to make your next project a success from the very beginning. This best selling Killer Communication Plan has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Killer Communication Plan is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Killer Communication Plan is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Killer Communication Plan is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Killer Communication Plan, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Killer Communication Plan will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Killer Communication Plan to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email. 

24-Hour Flash Sale! Prices Reduced Like Never Before!! Stakeholder Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Stakeholders have the power to be either a threat or a benefit to an organisation. It's about maintaining relationships between an organisation and its stakeholders. Effective stakeholder management is critical to project success. According to the Project Management Institute (PMI), amongst those organisations considered to be highly effective communicators, 80% of projects meet original goals, 71% deliver projects on time and 76% are within budget. So take a step towards becoming a reliable communicator in the field of finance with this ultimate Stakeholder Management Bundle! Transform yourself into a master of influence and strategy for Stakeholder Management. This is a specially designed course covering everything from Strategic Management to advanced Financial Modelling and Cross-cultural Communication. This comprehensive suite of courses provides the skills to effectively manage and influence diverse groups and drive successful outcomes. Whether it's navigating Corporate Strategies, mastering Agile Methodologies, or crafting Impactful Marketing Plans, you'll gain the expertise to thrive in high-stakes environments. Courses Are Included in this Stakeholder Management Bundle: Course 01: Stakeholder Management: Tools and Strategies Course 02: Strategic Management and Leadership Development Course 03: Governance and Risk Management: Navigating Corporate Strategies Course 04: Strategic Planning and Analysis for Marketing Course 05: Corporate Relationship Goals for Success Course 06: Corporate Social Responsibility Diploma Course 07: Public Speaking: Presentations like a Boss Course 08: Diploma in Workplace Professionalism Course 09: Negotiation Skills Course 10: Raise Money and Valuation for Business Course 11: Credit Control Course 12: Learn to Read, Analyse and Understand Annual Reports Course 13: Financial Analysis for Finance Reports Course 14: Financial Modelling Using Excel Course 15: Microsoft Excel Complete Course Course 16: Craft Excel Pivot Tables for Data Reporting Course 17: Internal Audit Analyst Training Course 18: Internal Compliance Auditor Course 19: Budget & Forecast Course 20: Purchase & Procurement Course 21: Merchandising Course 22: Sales Manager Management Course 23: Marketing Course 24: Ecommerce Marketing Course 25: Agile Scrum Master Certification Course 26: Six Sigma Green Belt Diploma Course 27: Lean Leadership, Culture and Management - Online Diploma Course 28: Cross-Cultural Awareness Training Diploma Certificate Course 29: Human Resources Management Course 30: Project Management Course 31: Talent Management & Employee Retention Techniques Course 32: Motivational Mentorship: Inspiring Personal and Professional Growth Course 33: Employee Training Responsibilities: Effective Training Management Course 34: Employee Hiring and Termination Training Course 35: UK Employment Law Course 36: Performance Management Course 37: Team Management Course 38: Change Management Course 39: Middle Manager Management Course 40: Workplace Communication Management Step beyond the conventional and become the strategic mastermind your organisation needs. This bundle isn't just about learning-it's about leading change and crafting a career that stands out. Embrace the journey to becoming a pivotal force in your workplace by enroling in the Stakeholder Management bundle today. Your future as a leader awaits! Learning Outcomes of this Bundle: Master stakeholder identification, engagement, and communication strategies Managing stakeholders effectively in running a project or a business Learning different theories of stakeholder management Building and developing a solid, lasting relationship with the stakeholders Understanding the potential conflicts with stakeholders This Diploma in Stakeholder Management at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD QS. Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Stakeholder Management: Tools and Strategies Module 01: Introducing Module 02: Stakeholder Theories Module 03: Stakeholder Mapping Module 04: Building Strong Business Relationships With Stakeholders Module 05: Stakeholder Engagement Module 06: Stakeholder Engagement Through Effective Communication Module 07: Monitoring and Evaluating the Engagement Module 08: Managing Stakeholder Conflict Course 02: Strategic Management and Leadership Development Module 01: Introduction To Strategic Management Business Module 02: Strategy Formulation Module 03: Strategy Implementation Module 04: Evaluation And Control Module 05: Understanding Management And Leadership Module 06: Leadership Theories Module 07: Improving Management And Leadership Performance Course 03: Governance and Risk Management: Navigating Corporate Strategies Module 01: Introduction To Corporate Governance Module 02: Governance Structures And Mechanisms Module 03: Transparency, Disclosure, And Ethics Module 04: Corporate Governance In ESG Module 05: Introduction To Risk Management Module 06: Risk And Types Of Risk Module 07: Risk Management Process Module 08: Compliance And Ethics Module 09: Compliance Audit =========>>>>> And 37 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*40 = £520) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 510 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring business leaders Project managers Financial analysts HR professionals Marketing executives Compliance officers Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Strategic Project Manager: £55,000 - £85,000 Financial Analyst: £35,000 - £60,000 HR Manager: £40,000 - £65,000 Marketing Director: £60,000 - £100,000 Compliance Manager: £50,000 - £75,000 Business Consultant: £50,000 - £90,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Stakeholder Management at QLS Level 4 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Explore our comprehensive Chaperone Training for Child Safety course, addressing crucial topics such as intimate examination, sexual misconduct prevention, legal responsibilities, and infection control. Equip yourself with essential skills and knowledge to ensure the well-being of children in diverse settings. Join us in fostering a secure environment through responsible and empathetic chaperoning. Enroll now for a rewarding journey in enhancing child safety and professional development.

Discover a comprehensive exploration of Asperger's Syndrome in our course - 'Asperger's Syndrome Essentials: A Comprehensive Guide to ASD.' Uncover the history, characteristics, and effects of Asperger's Syndrome, and gain practical insights into evidence-based treatments and support strategies. Ideal for educators, caregivers, and professionals, this course blends theoretical knowledge with real-world applications, fostering a more inclusive and informed approach to neurodiversity. Join us in building a compassionate community equipped to understand, support, and empower individuals with Asperger's Syndrome.

Enhance your skills with our Crowd Management Course designed for event staff and security personnel. Gain expertise in crowd control techniques, emergency response, and ethical considerations. Elevate your professionalism and ensure the safety of large gatherings.

Unlock the secrets to creating unforgettable kids' parties with our 'Kids Party Planner: Crafts and Decorations' course. Learn budget-friendly planning, imaginative theme selection, entertaining activities, and hands-on skills like face painting. Elevate your party planning expertise and make every celebration a magical experience for children. Join us now for a journey of creativity, organization, and joy!

The aim of this course is to equip learners with the knowledge and skills required to create effective marketing communication strategies. By the end of the course, learners will have a thorough understanding of the different disciplines and approaches to marketing communication and will be able to apply this knowledge to develop and implement successful marketing campaigns. Learners will also gain an understanding of the role of communication in managing stakeholder relationships, crisis management, and sponsorship. This course will help learners develop critical thinking and problem-solving skills, as well as enhance their creativity and communication abilities. After the successful completion of the course, you will be able to learn about the following, Advertising and Strategy. Advertising Models and Concepts. Public Relations. Publics or Stakeholders. Crisis Management. This course provides an overview of the various disciplines and approaches to marketing communication. The course focuses on advertising and strategy, advertising models and concepts, public relations, publics or stakeholders, crisis management, and sponsorship. Learners will learn about the principles and practices of each of these disciplines and how they can be applied to create effective marketing communication campaigns. This course provides an overview of the various disciplines and approaches to marketing communication. The course focuses on advertising and strategy, advertising models and concepts, public relations, public or stakeholders, crisis management, and sponsorship. Learners will learn about the principles and practices of each of these disciplines and how they can be applied to create effective marketing communication campaigns. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Conceptual Construct of Marketing Communication Self-paced pre-recorded learning content on this topic. Conceptual Construct of Marketing Communication Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Marketing managers Advertising executives Public relations specialists Brand managers Communication professionals Marketing professionals Business owners or entrepreneurs Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Birmingham Settlement are running a programme of training sessions between April and July 2024. All sessions are half-a-day and are an excellent opportunity to learn about important topics, starting with Adult Safeguarding on the 18th April.  If you are interested in any of the courses or would like more information, contact our Trainer David Coombes via email david.coombes@bsettlement.org.uk or by phone 07399 560 766. Training Sessions: Adult Safeguarding April 18th 9.15am – 12.30pm (Sports & Community Centre, Kingstanding) Training will include: What is Adult Safeguarding? What is abuse? Categories of abuse. Those most at risk of abuse. Identifying the signs of abuse. Taking safeguarding action. The issue of client consent. Mental Health Awareness April 23rd 9.30am – 12.45pm (Nature & Wellbeing Centre, Ladywood) Training will include: Defining mental health and mental illness. Signs and symptoms of the most common mental health conditions. Identifying and responding to a mental health crisis. Maintaining positive mental wellbeing. How best to support mental health recovery. Trauma Informed Practice May 14th 9.30am – 12.45pm (Nature & Wellbeing Centre, Ladywood) Training will include: What is trauma? Symptoms of trauma. Impact of trauma on children. Understanding the impact of Adverse Childhood experiences. Key principles of trauma informed practice. Managing work stress and undertaking self-care. Professional Boundaries May 23rd 9.15am – 12.30pm (Sports & Community Centre, Kingstanding) Training will include: What are professional boundaries and why are they important? Professional vs Personal boundaries and how they differ. How trauma impacts personal power and the ability to establish boundaries. Signs of boundary violations. How boundaries support wellbeing. Conflict Resolution June 6th 9.15am – 12.30pm (Sports & Community Centre, Kingstanding) Training will include: Defining conflict and exploring the risks vs the benefits of conflict. Looking at anger and aggression. Understanding how the brain responds to threat and danger. Exploring the practical communication strategies effective in the prevention and de-escalation of conflict. Learning to respond rather than react. Equality, Diversity & Inclusion June 11th 9.30am – 12.45pm (Nature & Wellbeing Centre, Ladywood) Training will include: The Equality Act and protected characteristics. Different forms of discrimination. How ‘membership’ of specific groups might bring advantage or disadvantage. Understanding the ‘multi layered’ nature of discrimination. Understanding how diversity and inclusion can positively impact and change what we do. Dementia Awareness July 9th 9.30am – 12.45pm (Nature & Wellbeing Centre, Ladywood) Training will include: What is dementia? The different types of dementia. The signs and symptoms of dementia. Risk reduction strategies. Benefits of early diagnosis. Barriers to diagnosis, treatment, and support. How we can help. Disability Awareness July 18th 9.15 – 12.30pm (Sports & Community Centre, Kingstanding) Training will include: Defining disability, disability as a social construct, non-visible disabilities. Barriers facing those with disabilities and the positive actions and reasonable adjustments we all can make to create more inclusive and less discriminatory environments.

Register on the Call Centre Based Customer Service today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Call Centre Based Customer Service is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a lesson to prove your newly-acquired knowledge. Course Content Module 01: Introduction to Customer Service Introduction to Customer Service 00:25:00 Module 02: What's Different about Good Customer Service? What's Different about Good Customer Service? 00:14:00 Module 03: Customer Relationship Management Customer Relationship Management 00:44:00 Module 04: Customer Service Communication Strategies Customer Service Communication Strategies 00:26:00 Module 05: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:33:00 Module 06: Building Rapport Over the Phone Building Rapport Over the Phone 00:26:00 Module 07: Inbound and Outbound Calls Inbound and Outbound Calls 00:18:00 Module 08: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:30:00 Module 09: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:12:00 Module 10: Problem Solving over the Phone Problem Solving over the Phone 01:06:00 Module 11: Intra Organisation Dealings Intra Organisation Dealings 00:37:00 Module 12: Measuring Customer Service Measuring Customer Service 00:14:00 Assignment Assignment - Call Centre Based Customer Service 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.