• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

10038 Courses

Negotiation: Planning Effective Negotiations

5.0(9)

By Chart Learning Solutions

Explore ways to increase your currency power before negotiating to leverage buying power. We will guide you how to use ten effective behavioral traits of successful negotiators and how to apply six planning tactics. Learning Objectives Identify questions needing answers before negotiating, Define three types of currencies to negotiate, Explain how to increase your currency power, Apply six planning tactics Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Negotiation: Planning Effective Negotiations
Delivered Online On Demand18 minutes
£34.95

Authentic Listening: Gaining Clarity

5.0(9)

By Chart Learning Solutions

Understand the difference between direct and indirect communication. We communicate at our best when balancing directness with indirectness, being frank and diplomatic. Understand how to ask clarification questions to increase clarity and using the correct language with your customer. Learning Objectives Explain the difference between direct and indirect communication, Apply six tips for increasing listening clarity, Communicate in your customer's "language" Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Authentic Listening: Gaining Clarity
Delivered Online On Demand12 minutes
£34.95

Giving and Getting Help: Customer Experience Management

5.0(9)

By Chart Learning Solutions

Customer Experience Management is the process of strategically managing a customer's entire 'touch point' of experiences within an organization. Discover the dangers of ignoring Customer Experience Management and five areas of analysis to enhance your customer service. Learning Objectives Ask questions to identify customer buying paths, Identify four vital dangers of ignoring CEM, Implement five focus areas of customer relationship management Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Giving and Getting Help: Customer Experience Management
Delivered Online On Demand16 minutes
£34.95

BANKING TAXATION

By Mojitax

This course is for tax professionals, students of ADIT (sitting the Banking module) and other persons interested in gaining enhanced knowledge of tax issues in the banking and finance sector. Persons on this course will learn about global and regional tax policies and how they relate to investment banking, capital markets, global markets, asset financing, asset management, private banking and wealth management. Learning: Self Paced Mode of assessment: 50 MCQs (80% Pass mark) Award : MOJITAX certificate of knowledge, and ADIT Module 3.05 (exam preparation). Author: MojiTax Start date: NA Duration: Self Paced ADIT/MOJITAX Blended Syllabus The curriculum of the course encompasses the syllabus of the Chartered Institute of Taxation's Advanced Diploma in International Taxation, Module 3.05. Additionally, practical concerns for tax practitioners are also covered. Upon completion of the module, participants are expected to have solid understanding of Banking taxation and confidently pass the ADIT Module 3.05 Banking option in either June or December. Professional Exam Focused At MojiTax, we understand that our students want to be well-prepared for their Advanced Diploma in International Taxation (ADIT) professional exam. That's why our Banking training is exam-focused. Our course is structured to cover all the topics and concepts needed for success on the exam. We also align our training with the ADIT syllabus, ensuring that each section of our program corresponds to the exam's content.  How we support our students MojiTax supports students on the course in several ways. Firstly, the course is self-paced, meaning students can work through the material at their own pace and have access to it 24/7. Secondly, the course is designed to be exam-focused, ensuring that students are well-prepared to take the ADIT professional exam. Finally, MojiTax aims to respond to all inquiries from students within 24 working hours, ensuring that students receive prompt support and assistance when needed. Our resources Our students have access to a range of training materials and assessments designed to support their learning and progress. These include: Presentations: E-Textbook: Intergovernmental Materials: Access to relevant intergovernmental materials, such as tax treaties, OECD guidelines, and other relevant publications. Multiple-Choice Questions: ADIT Revision Questions: MojiTax Exam 01 Introduction Introduction to Mojitax Banking TaxationIntroduction to MojiTax Banking TaxationADIT/CIOT websiteADIT Syllabus: Banking 02 Part 1: Fundamental tax issues - 10% Presentation: Fundamental tax issuesChapter 1: Fundamental tax issuesQuiz 1: Test your knowledge 03 Part 2: Banking regulations and tax implications of bank operating models and capital/funding allocations - 20% Presentation: Banking regulations and tax implications of bank operating models and capital/funding allocationsChapter 2: Banking regulations and tax implications of bank operating models and capital/funding allocationsQuiz 2: Test your knowledgeADIT Style Questions with Model Answers 04 Part 3: Tax implications for banking activities - 20% Presentation: Tax implications for banking activitiesChapter 3: Tax implications for banking activitiesQuiz 3: Test your knowledgeADIT Style Questions with Model Answers 05 Part 4: Transaction taxes and withholding taxes - 15% Presentation: Transaction taxes and withholding taxesChapter 4: Transaction taxes and withholding taxesQuiz 4: Test your knowledgeADIT Style Questions with Model Answers 06 Part 5: Special topics - 20% Presentation: Special topicsChapter 5: Special topicsQuiz 5: Test your knowledgeADIT Style Questions with Model Answers 07 Part 6: The OECD and EU context - 15% Presentation: OECD and EU contextChapter 6: OECD and EU contextQuiz 6: Test your knowledgeADIT Style Questions with Model Answers 08 Examination & Certificate Assessment GuidanceAssessment & Certificate PortalModule Feedback

BANKING TAXATION
Delivered Online On Demand5 hours 45 minutes
£30

Interviewing Skills for Managers: Conducting an Interview

5.0(1)

By Enspark

Equip yourself with the essential skills for conducting effective interviews. Explore the entire interview process, from defining job requirements and the ways interview can be structured or conducted, to asking legal and insightful questions, making assessments, and handling follow-ups. With an emphasis on best practices and legal compliance, learners will acquire the tools to select the right candidates for job positions and ensure a positive and professional interview experience. Learning Objectives Analyze job requirements and categorize the most appropriate interview type for a given position.;Formulate legal and insightful interview questions, demonstrating an understanding of the laws governing interview inquiries.;Implement a comprehensive evaluation process, including assessments and evaluation criteria, to select the most suitable candidates for job positions and conduct proper follow-up.

Interviewing Skills for Managers: Conducting an Interview
Delivered Online On Demand25 minutes
£14.95

Leather Bag Workshop

By Three Little Pigs Craft Workshops

Learning new skills is exciting and often empowering. Imagine combing those feelings with the joy of a new bag! Well, this rather snazzy leather bag will be your reward for attending this thoroughly enjoyable workshop, a day of learning traditional leather work techniques in a relaxed and friendly environment.

Leather Bag Workshop
Delivered In-PersonJoin Waitlist
£135

One to One Making Business One Day Course in Bexley (Kent) - London

By Old Bexley Soap & Candle Co.

Serious about starting your own soap business? Set yourself up for success from the very beginning, in a private course with Paula Mateo, award winning founder of Old Bexley Soap & Candle Co.

One to One Making Business One Day Course in Bexley (Kent) - London
Delivered In-PersonFlexible Dates
£575

Objections: Preventing Objections and Concerns

5.0(9)

By Chart Learning Solutions

Understand the difference between objections and conditions and how you can prevent objections by qualifying early. Discover valuable questions to evaluate how prospects think, controlling mental focus. Anticipate and be ready for objections before your conversation. Learning Objectives Explain the difference between objections and conditions for not buying, Identify the challenge salespeople encounter with objections and conditions, Anticipate and plan for objections Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Objections: Preventing Objections and Concerns
Delivered Online On Demand18 minutes
£34.95

Contact Management: Customer Experience Management

5.0(9)

By Chart Learning Solutions

Customer Experience Management is the process of strategically managing a customer's entire 'touch point' of experiences within an organization. Discover the dangers of ignoring Customer Experience Management and five areas of analysis to enhance your sales and customer service. Learning Objectives Ask questions to identify customer buying paths, Identify four vital dangers of ignoring CEM, Implement five focus areas of customer relationship management Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Contact Management: Customer Experience Management
Delivered Online On Demand10 minutes
£34.95

Train The Trainer Course Online - All Levels (Part 3)

By Lead Academy

In this course you'll learn how to create and perfect your own captivating training so the learners will be compelled to learn everything you have to share. This course will help you address outstanding questions and make your training session worthwhile for your trainers. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand how to answer and paraphrase any question Know how to handle and conclude any question Understand how to manage distractions and stop interruptions Know how to handle inattention and negative feedback Discover how to address outstanding questions and make your training worthwhile Know how to ensure individual success and tutor benchmark candidates Master the art of creating an irresistible training session Know how to manage and conduct trainee assessment Understand how to prepare for the day of training Train The Trainer Course - All Levels (Part 3) Overview This Train The Trainer Course is ideal for aspiring trainers or for professional trainers who want to enhance their existing knowledge. This course will provide you with valuable insight into the skills required to conduct an inclusive training session. You will learn how to lead training sessions to assist people in acquiring new skills and expanding their areas of expertise in teaching. This course will help you deal with all sorts of questions and handle negativity during a training session. You will learn how to cut down distractions and manage inattention. You will learn ways to train benchmark candidates and ensure individual success intro. Finally, you will learn how to manage and conduct trainee assessments and teach your trainers to conduct them as well. Upon successful completion of this Train The Trainer Course, you will acquire comprehensive skills and knowledge to deliver high-quality training to train the trainers. Who should take this course? This Train The Trainer Course is primarily aimed at: Teachers Facilitators Team Leads Project Managers Training Professionals Founders and CEOs Business Professionals Entrepreneurs Technical Professionals Human Resource Managers Sales Professionals Instructional Designers This course is not, however, limited to any particular profession or line of employment. It might also be helpful to a wider spectrum of individuals who desire to improve and advance their training skills. Entry Requirements There are no academic entry requirements for this Train The Trainer Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Train The Trainer Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Introduction Keep Them Engaged Keep Them Engaged Intro The 4 Learning Styles Ask Recall Questions Ask Relevance Questions Ask Expert Questions Ask Questions Activity Give Targeted Directionals Use the Agree and See If You're Right Help Them Follow Along Refer to Hooks Use the Buddy System Work the Room Ensure They Understand Ensure They Understand Introduction Use Etch-a-Sketch Effectively Use Visual Aids Correctly Give Benchmark Checks - Part 1 Give Benchmark Checks - Part 2 Use Effective Body Language and Tone Convince with Your Voice - Part 1 Convince with Your Voice - Part 2 Command With Your Body Show Genuine Enthusiasm Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.   Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Train The Trainer Course Online - All Levels (Part 3)
Delivered Online On Demand
£25