4208 Courses

For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.

FAA Level 2 Award In Student First Aid (RQF)

20-in-1 Diploma Bundle | Gifts: ! Free CPD PDF + Transcript | Lifetime Access

Description GraphQL is a query and manipulation language of API that accomplishes queries with existing data. It is alternative to REST that is maintained by people, community, companies, and individuals across the world. To know more details about it, look at the GraphQL with NodeJs: Beginner to Advanced course. It will guide you further in your quest to regard this topic. The contents of this course will assist you to learn its basic to advance functions knowing how to start with GraphQL and NodeJs, do CURD Operations with NodeJs, MongoDB, and GraphQL, and fragment, union, and interfaces with GraphQL. The GraphQL with NodeJs: Beginner to Advanced course will assist you to learn how to set page number, make caching and batching, filtering, sorting and to know about the subscription and data loaders in GraphQL. It also enables you to test the data authentication and authorization with Jest in MngoDB, NodeJs, and GraphQL. The purpose of the course is to make you efficient in this field providing with all required information must. Learn vibrantly with the help of this course. Certification: After completing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? GraphQL with NodeJs: Beginner to Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our GraphQL with NodeJs: Beginner to Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started Create Express Server in NodeJs FREE 00:04:00 Create GraphQL Server using express 00:08:00 Understand GraphQL Resolver Arguments 00:03:00 Connect GraphQL App with MongoDB using Mongoose 00:04:00 CURD(Create, Read,Update,Delete) Operations with Nodejs, GraphQL, and MongoDB Create Record in MongoDB Using GraphQL Mutation 00:06:00 Get Records From MongoDB Using GraphQL Query 00:02:00 Update Records From MongoDB Using GraphQL Mutation 00:02:00 Delete Record From MongoDB Using GraphQL Mutation 00:02:00 Authentication and Authorization in GraphQL, Nodejs and MongoDB Create GraphQL Server with GraphQL Yoga 00:03:00 Split up your schema definition, resolvers, and Query type into multiple files 00:07:00 Create a Mongoose User model for Authentication in GraphQL 00:03:00 Register and Encrypt User Data and Return JWT Payload with Graph 00:07:00 Operations and Variables in GraphQL 00:02:00 Validate Input in GraphQL with Joi 00:04:00 Authenticate a User using a JSON Web Token in GraphQL 00:03:00 Merge GraphQL Resolvers into a Single Object using lodash.merge 00:02:00 Create a Middleware for Authentication in GraphQL 00:07:00 Apply Authentication Middleware on GraphQL Resolvers 00:03:00 Create Nested Resolvers to remove duplicate code from individual 00:07:00 Pagination, Filtering, And Sorting in GraphQL Paginate List of Data in GraphQL 00:04:00 Filter Nodes with Matching Rule GraphQL Queries 00:03:00 Sort GraphQL Query Results by Field 00:02:00 Cursor Based Pagination 00:09:00 Fragments, Interfaces, and Unions in GraphQL Send Multiple Queries in a Single Request using Aliases in GraphQL 00:02:00 Enhancing Fields Reusability with Fragments in GraphQL 00:02:00 Create Enum to represents a collection of related values 00:03:00 Create an Interface to represent the reusable fields in GraphQL 00:06:00 Interface Demo with - ResolveType 00:05:00 Create Union to return more than object type from GraphQL field 00:11:00 Subscriptions and DataLoaders in GraphQL Introduction to Subscriptions 00:01:00 Adding real-time functionality with GraphQL Subscriptions 00:06:00 Why Data Loaders in GraphQL 00:02:00 Create DataLoader in GraphQL 00:05:00 Batching in GraphQL 00:05:00 Caching in GraphQL 00:03:00 Testing with Jest in GraphQL and NodeJs Integrate Jest Testing Framework with GraphQL, and NodeJs 00:05:00 Write Unit test for Resolvers in GraphQL 00:04:00 Write Integration Test for Queries And Mutations in GraphQL 00:04:00 Order your Certificate Order Your Certificate 00:00:00

***Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Health and Nutrition and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Health and Nutrition bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Health and Nutrition course that will enhance your skills and prepare you for the competitive job market. Also, our Health and Nutrition experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Health and Nutrition, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Health and Nutrition Bundle Consists of the following Premium courses: Course 01: Nutrition and Health Level 2 Course 02: Food and Mood: Improving Mental Health Through Diet and Nutrition Course 03: Immunity Boosting Food Course 04: Nutrition Level 2 Course 05: Food Allergen Awareness Course 06: Weight Loss - Intermittent Fasting Course 07: Ketogenic Diet Course 08: Ketogenic Diet: Lose Weight & Feel Amazing Course 09: Vegan(Vegetarian) Diet Course 10: Level 2 Food Hygiene and Safety Course Course 11: Diabetes Care Diploma Course 12: Cardiac (Heart) Care Course 13: Home Workout for Fitness, Weight and Health Course 14: Personal Hygiene Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum: Course 01: Nutrition and Health Level 2 Module 01: Introduction to Nutrition Module 02: Nutrients for Life - Nutrients for Life Macronutrients Module 03: Nutrients for Life - Micronutrients Module 04: Nutrition Requirements from Pregnancy to Teenage Module 05: Nutrition Requirements for Adults and Various Groups Module 06: Healthy Dieting Module 07: Eating Disorders Module 08: Diet and Nutrition Related Diseases Module 09: Use of Nutrition in Different Illnesses/Diseases Module 10: Weight Control Management Module 11: Weight Loss Management Module 12: Basics of Ketogenic Diet Module 13: The Role of Nutritionist Course 02: Food and Mood: Improving Mental Health Through Diet and Nutrition Introduction to Food & Mood The Relationship between Nutrition and Mental Health The Second Brain: Trust Your Gut Diet and Mental Health in Adults Trends in Food Consumption and Mental Health Stress Can Make You Fat Disorders of Mood and Behaviour Course 03: Immunity Boosting Food Introduction to Boosting Your Immune System Nutrition for Your Immune System Disease Fighting Foods Pre & Pro-Biotics - Crucial to Your Health Top 10 Immunity Boosting Foods Final Thoughts & Tips Course 04: Nutrition Level 2 Section 01: Nutrition Overview Section 02: Nutrition & Carbs Section 03: Nutrition & Proteins Section 04: Nutrition & Fat Section 05: Nutrition & Water Section 06: Micronutrients Section 07: Effortless Nutrition Section 08: Strategies to Do Today Section 09: Nutrition Myths Section 10: Bonus: Are Diet Foods Good For You? Course 05: Food Allergen Awareness Basics of Food Allergens Allergen Guidance for Food Businesses Allergen Guidance for Consumers Allergic Reactions and Treatments Course 06: Weight Loss - Intermittent Fasting Beginning Concepts & Benifits How Intermittent Fasting Works Intermittent Fasting Protocol Getting Started & Maximizing Results Intermittent Fasting Q & A Final Ideas & Tips Course 07: Ketogenic Diet Module 01: 3 Benefits of Going Keto Module 02: 3 Best Foods for Keto Diets Module 03: 3 Easy Ways to Start Eating Keto Today Module 04: 3 Keto Myths to Stop Believing Today Module 05: 4 Reasons to Go Keto Now Module 06: 5 Foods to Avoid on Keto Module 07: An Easy Way to Lose Weight without Thinking about It Module 08: Keto A Safe Alternative to Fasting Module 09: Keto and Intermittent Fasting Fast and Easy Results Module 10: Ketosis Made Easy Course 08: Ketogenic Diet: Lose Weight & Feel Amazing Introduction to Keto Diet Keto Diet & Conditions Keto Diet & Recipes Final Thoughts & Tips Course 09: Vegan(Vegetarian) Diet Starting the Vegan Journey Debunking Vegan Myths Info for Vegan Athletes Going Vegan Final Thoughts & Tips Course 10: Level 2 Food Hygiene and Safety Course Introduction to Food Hygiene Legislation and Food-borne Illness Types of Food Safety Hazards Hazard Control Measures and Refrigeration Food Handlers Personal Hygiene Cleaning and Disinfection Course 11: Diabetes Care Diploma What is Diabetes The Diabetes Challenge The Cost of Diabetes in Social Care Type 1 Diabetes Type 2 Diabetes Type 2 Diabetes Treatments Prediabetes Gestational Diabetes Other Types of Diabetes Hypoglycaemia Hyperglycaemia and Hyperosmolar Hyperglycaemic State Glossary of Diabetes Terms Course 12: Cardiac (Heart) Care Introduction & First Concepts What is A Heart Attack & Complications Emergency Care For A Heart Attack Risk Factors & Lifestyle Choices Heart Remedies Final Tips & Suggestions Course 13: Home Workout for Fitness, Weight and Health Introduction & First Concepts Science & Benefits of Staying Fit Creating & Maintaining Your Diet & Workout Plan Final Ideas & Tips Course 14: Personal Hygiene Introduction to Personal Hygiene and a Brief History Looking Clean, Smelling Clean Improving and Maintaining Oral Health Care of the Eyes Ear Care Secrets Foot & Nail Care in Personal Hygiene Hair Care Hygienic Ways Hygienic Approach to Skin Care Maintain Good Toilet Hygiene Potential Hygiene Guidelines Personal Hygiene During Coronavirus Pandemic CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Health and Nutrition bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Health and Nutrition is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Nutrition and Health Level 2) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Nutrition and Health Level 2) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

***Limited Time Exclusive Bundle*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Certificate in Compliance and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Certificate in Compliance bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Certificate in Compliance course that will enhance your skills and prepare you for the competitive job market. Also, our Certificate in Compliance experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Certificate in Compliance, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Certificate in Compliance Bundle Consists of the following Premium courses: Course 01: Training of Compliance Officer Level 3 Course 02: Paralegal Course 03: Corporate Risk And Crisis Management Course 04: Payroll Administrator and UK Payroll System Training Course 05: Employment Law Level 3 Course 06: Contract Law UK Level 3 Course 07: Quality Management Course 08: Workplace Confidentiality Course 09: GDPR Data Protection Level 5 Course 10: Internal Audit Training Diploma Course 11: Financial Investigator Course 12: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 13: Effective Communication Skills Course 14: Workplace Safety Course Benefits you'll get choosing Apex Learning for this Certificate in Compliance: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of the Bundle Course 01: Training of Compliance Officer Level 3 Introduction Compliance Management System Basic Elements of Effective Compliance Compliance Audit Compliance and Ethics Introduction to Risk and Basic Risk Types Further Risk Types Introduction to Risk Management Risk Management Process Risk Assessment and Risk Treatment Types of Risk Management Course 02: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Corporate Risk And Crisis Management Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker Module 06: What Are the Critical Thinking Steps? Module 07: Critical Thinking Strategies Module 08: Problem-Solving Through Critical Thinking Module 09: Decision Making with Critical Thinking Course 04: Payroll Administrator and UK Payroll System Training Payroll System in the UK Payroll Basics Company Settings Legislation Settings Pension Scheme Basics Pay Elements The Processing Date Adding Existing Employees Adding New Employees Payroll Processing Basics Entering Payments Pre-Update Reports Updating Records e-Submissions Basics Process Payroll (November) Employee Records and Reports Editing Employee Records Process Payroll (December) Resetting Payments Quick SSP An Employee Leaves Final Payroll Run Reports and Historical Data Year-End Procedures Course 05: Employment Law Level 3 Basic of Employment Law Legal Recruitment Process Employment Contracts Employee Handbook Disciplinary Procedure National Minimum Wage & National Living Wage Parental Right, Sick Pay & Pension Scheme Discrimination in the Workplace Health & Safety at Work Dismissal, Grievances and Employment Tribunals Workplace Monitoring & Data Protection Course 06: Contract Law UK Level 3 Introduction to UK Laws Ministry of Justice Agreements and Contractual Intention Considerations and Capacities of Contact Laws Terms within a Contract Misinterpretations and Mistakes Consumer Protection Privity of Contract Insurance Contract Laws Contracts for Employees Considerations in International Trade Contracts Laws and Regulations for International Trade Remedies for Any Contract Breach Course 07: Quality Management Introduction to Quality Management Total Quality Management Quality Measurement and Improvement Quality Control Understanding Customer Expectations and Needs Six Sigma Supply Chain Management Quality Audits Course 08: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 09: GDPR Data Protection Level 5 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 10: Internal Audit Training Diploma Auditing as a Form of Assurance Internal Audit Procedures Technology-based Internal Audit Internal Control and Control Risk Audit Interviews Reporting Audit Outcome UK Internal Audit Standards Career as an Auditor Course 11: Financial Investigator Introduction to Financial Investigator Introduction to Financial Investigation Characteristics of Financial Crimes Categories of Financial Crimes Financial Crime Response Plan Collecting, Preserving and Gathering Evidence Laws against Financial Fraud Course 12: Fraud Management & Anti Money Laundering Awareness Complete Diploma Introduction to Money Laundering Proceeds of Crime Act 2002 Development of Anti-Money Laundering Regulation Responsibility of the Money Laundering Reporting Office Risk-based Approach Customer Due Diligence Record Keeping Suspicious Conduct and Transactions Awareness and Training Course 13: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 14: Workplace Safety Course Health and Safety at Work and the Laws Managing for Health and Safety Risk Assessment and Common Risks Workplace Health, Safety and Welfare Accidents and Ill Health at Work Electrical, Fire and Gas Safety Safety in Different Work Settings Work Equipment Hazards and Risk Control Other Health and Safety Hazards at Work CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Certificate in Compliance bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Certificate in Compliance is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Through the use of modern models and strategies, this course will present several ways to attain financial freedom.

Empower your retail career in Africa with our Store Manager Training! Acquire skills in supply chain, customer targeting, leadership, and more. Enrol today!

Embark on a rewarding journey in adult care with our comprehensive Adult Care Diploma. Understand mental and physical health complexities, enhance quality of life for the elderly, and prepare for the future of care with advanced planning. Ideal for aspiring caregivers seeking depth, empathy, and expertise in their career.