• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

12942 Courses

Phone-Based Customer Service Training

By Online Training Academy

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Phone-Based Customer Service Training 2:49:55 1: Module 01: Introduction to Customer Service 13:13 2: Module 02: What's Different about Good Customer Service? 06:30 3: Module 03: Customer Relationship Management 06:30 4: Module 04: Customer Service Communication Strategies 14:06 5: Module 05: Aspects of Phone Etiquette 16:17 6: Module 06: Building Rapport Over the Phone 12:49 7: Module 07: Inbound and Outbound Calls 11:39 8: Module 08: Active Listening and Managing Tough Callers 16:03 9: Module 09: Managing Interoffice Calls and Voicemail 07:17 10: Module 10: Problem Solving over the Phone 35:10 11: Module 11: Intra Organisation Dealings 22:22 12: Module 12: Measuring Customer Service 06:59 13: CPD Certificate - Free 01:00 Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Phone-Based Customer Service Training
Delivered Online On Demand2 hours 48 minutes
£12

Basic Telephone Etiquette Skills

By Online Training Academy

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Basic Telephone Etiquette Skills
Delivered Online On Demand1 hour 54 minutes
£12

Phone-Based Customer Service Training

By Online Training Academy

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Phone-Based Customer Service Training 2:49:55 1: Module 01: Introduction to Customer Service 13:13 2: Module 02: What's Different about Good Customer Service? 06:30 3: Module 03: Customer Relationship Management 06:30 4: Module 04: Customer Service Communication Strategies 14:06 5: Module 05: Aspects of Phone Etiquette 16:17 6: Module 06: Building Rapport Over the Phone 12:49 7: Module 07: Inbound and Outbound Calls 11:39 8: Module 08: Active Listening and Managing Tough Callers 16:03 9: Module 09: Managing Interoffice Calls and Voicemail 07:17 10: Module 10: Problem Solving over the Phone 35:10 11: Module 11: Intra Organisation Dealings 22:22 12: Module 12: Measuring Customer Service 06:59 13: CPD Certificate - Free 01:00 Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Phone-Based Customer Service Training
Delivered Online On Demand3 minutes
£12

Warehouse Management, Manual Handling & Warehouse Safety Training - CPD Certified

By Online Training Academy

In today's modern world, Warehouse Management, Manual Handling & Warehouse Safety Training Course holds paramount importance due to the burgeoning logistics and e-commerce sectors. With the rapid expansion of online retail and distribution networks, proficient Warehouse Management and Manual Handling skills are indispensable. This Warehouse Management, Manual Handling & Warehouse Safety Training course equips individuals with the necessary knowledge and techniques to efficiently organize, control, and supervise warehouse operations, ensuring optimal inventory management and smooth logistics flow. Given the increasing demand for skilled professionals in warehouse management across the UK, this training offers lucrative job opportunities with an average annual salary ranging from £25,000 to £35,000, depending on experience and location. Moreover, mastering manual handling techniques reduces the risk of workplace injuries, promoting a safer working environment and boosting productivity. Participants also gain a competitive edge in the job market, enhancing their employability and career prospects. Overall, investing in Warehouse Management, Manual Handling & Warehouse Safety Training Course not only opens doors to rewarding employment opportunities but also ensures workplace safety and efficiency, making it an invaluable asset in today's competitive landscape. Key Features This Warehouse Management, Manual Handling & Warehouse Safety Training Course Includes: This Warehouse Management Course is CPD Certified Free Certificate from Reed CIQ Approved Warehouse Management Course Developed by Specialist Lifetime Access Course Curriculum Warehouse Management, Manual Handling & Warehouse Safety Training Course Module 01: Foundations of Warehouse Management Module 02: Establishing Safety Protocols Module 03: Advanced Handling Techniques Module 04: Strategic Inventory Control Module 05: Creating a Safe Warehouse Environment Module 06: Holistic Health and Safety Management Module 07: Proactive Hazard Identification Module 08: Emergency Response Excellence Learning Outcomes This Warehouse Management, Manual Handling & Warehouse Safety Training Course Comes with: Apply safety foundations in warehouse management, ensuring secure and efficient operations. Master handling techniques for optimal manual material movement within warehouse environments. Demonstrate proficiency in inventory management for streamlined and organised warehouse logistics. Implement warehouse safety fundamentals to create a secure working environment. Execute health and safety management principles to safeguard personnel and resources. Identify and address hazards promptly through a comprehensive understanding of warehouse risks. CPD 10 CPD hours / points Accredited by CPD Quality Standards Warehouse Management, Manual Handling & Warehouse Safety Training 1:58:05 1: Module 1: Foundations of Warehouse Management Preview 12:51 2: Module 2: Establishing Safety Protocols 16:12 3: Module 3: Advanced Handling Techniques 21:02 4: Module 4: Strategic Inventory Control 09:53 5: Module 5: Creating a Safe Warehouse Environment 20:15 6: Module 6: Holistic Health and Safety Management 16:57 7: Module 7: Proactive Hazard Identification 10:38 8: Module 8: Emergency Response Excellence 08:17 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? Warehouse Management, Manual Handling & Warehouse Safety Training Course Warehouse supervisors seeking advanced safety and management knowledge. Logistics professionals desiring expertise in warehouse safety and handling techniques. Workers involved in manual handling eager to enhance safety and efficiency. Small business owners aiming to establish effective warehouse safety protocols. Individuals transitioning to roles with warehouse management and safety responsibilities. Career path Warehouse Management, Manual Handling & Warehouse Safety Training Course Warehouse Manager - £30K to 45K/year. Logistics Coordinator - £25K to 35K/year. Health and Safety Officer - £28K to 40K/year. Inventory Control Specialist - £26K to 38K/year. Warehouse Supervisor - £24K to 35K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Warehouse Management, Manual Handling & Warehouse Safety Training - CPD Certified
Delivered Online On Demand2 hours
£12

Basic Telephone Etiquette Skills

By Online Training Academy

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Basic Telephone Etiquette Skills
Delivered Online On Demand1 hour 54 minutes
£12

Warehouse Management, Manual Handling & Warehouse Safety Training - CPD Certified

By Online Training Academy

In today's modern world, Warehouse Management, Manual Handling & Warehouse Safety Training Course holds paramount importance due to the burgeoning logistics and e-commerce sectors. With the rapid expansion of online retail and distribution networks, proficient Warehouse Management and Manual Handling skills are indispensable. This Warehouse Management, Manual Handling & Warehouse Safety Training course equips individuals with the necessary knowledge and techniques to efficiently organize, control, and supervise warehouse operations, ensuring optimal inventory management and smooth logistics flow. Given the increasing demand for skilled professionals in warehouse management across the UK, this training offers lucrative job opportunities with an average annual salary ranging from £25,000 to £35,000, depending on experience and location. Moreover, mastering manual handling techniques reduces the risk of workplace injuries, promoting a safer working environment and boosting productivity. Participants also gain a competitive edge in the job market, enhancing their employability and career prospects. Overall, investing in Warehouse Management, Manual Handling & Warehouse Safety Training Course not only opens doors to rewarding employment opportunities but also ensures workplace safety and efficiency, making it an invaluable asset in today's competitive landscape. Key Features This Warehouse Management, Manual Handling & Warehouse Safety Training Course Includes: This Warehouse Management Course is CPD Certified Free Certificate from Reed CIQ Approved Warehouse Management Course Developed by Specialist Lifetime Access Course Curriculum Warehouse Management, Manual Handling & Warehouse Safety Training Course Module 01: Foundations of Warehouse Management Module 02: Establishing Safety Protocols Module 03: Advanced Handling Techniques Module 04: Strategic Inventory Control Module 05: Creating a Safe Warehouse Environment Module 06: Holistic Health and Safety Management Module 07: Proactive Hazard Identification Module 08: Emergency Response Excellence Learning Outcomes This Warehouse Management, Manual Handling & Warehouse Safety Training Course Comes with: Apply safety foundations in warehouse management, ensuring secure and efficient operations. Master handling techniques for optimal manual material movement within warehouse environments. Demonstrate proficiency in inventory management for streamlined and organised warehouse logistics. Implement warehouse safety fundamentals to create a secure working environment. Execute health and safety management principles to safeguard personnel and resources. Identify and address hazards promptly through a comprehensive understanding of warehouse risks. CPD 10 CPD hours / points Accredited by CPD Quality Standards Warehouse Management, Manual Handling & Warehouse Safety Training 1:58:05 1: Module 1: Foundations of Warehouse Management Preview 12:51 2: Module 2: Establishing Safety Protocols 16:12 3: Module 3: Advanced Handling Techniques 21:02 4: Module 4: Strategic Inventory Control 09:53 5: Module 5: Creating a Safe Warehouse Environment 20:15 6: Module 6: Holistic Health and Safety Management 16:57 7: Module 7: Proactive Hazard Identification 10:38 8: Module 8: Emergency Response Excellence 08:17 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? Warehouse Management, Manual Handling & Warehouse Safety Training Course Warehouse supervisors seeking advanced safety and management knowledge. Logistics professionals desiring expertise in warehouse safety and handling techniques. Workers involved in manual handling eager to enhance safety and efficiency. Small business owners aiming to establish effective warehouse safety protocols. Individuals transitioning to roles with warehouse management and safety responsibilities. Career path Warehouse Management, Manual Handling & Warehouse Safety Training Course Warehouse Manager - £30K to 45K/year. Logistics Coordinator - £25K to 35K/year. Health and Safety Officer - £28K to 40K/year. Inventory Control Specialist - £26K to 38K/year. Warehouse Supervisor - £24K to 35K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Warehouse Management, Manual Handling & Warehouse Safety Training - CPD Certified
Delivered Online On Demand2 hours
£12

Flight Attendant: Cabin Crew

By NextGen Learning

Do you want to enjoy your career and have the chance to travel freely around the world? Then a career as a flight attendant is ideal for you. Examine the path to becoming a competent flight attendant with this Basic Training for Flight Attendant. This Basic Training for Flight Attendant will give you excellent insights into cabin crew life. It will introduce you to the responsibilities of a cabin crew and provide excellent interview tips to stand out from other applicants. Throughout the Flight Attendant : Cabin Crew course, you'll learn many things, such as how to communicate with passengers effectively, administer first aid during in-flight medical events and handle fire. Learning Outcomes By the end of this Flight Attendant : Cabin Crew Course, you will: Learn how to administer first aid during in-flight medical events Be able to prepare for a cabin crew interview Find the grooming guidelines for cabin crew Improve your communication skills as a cabin crew Understand how to provide the best customer service What will Make You Stand Out? On completion of this Basic Training for Flight Attendant online course, you will gain: CPD QS Accredited Flight Attendant course After successfully completing the Flight Attendant Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Flight Attendant Course has no additional cost. 24x7 Tutor Support You can study and complete the Flight Attendant course at your own pace. Course Curriculum Flight Attendant: Cabin Crew Module 01: Introduction to Aircraft Cabin Crew Module 02: Understanding Different Types of Airlines Module 03: Role of Regulatory Bodies and Trade Associations Module 04: Things to Know about a Cabin Crew Life Module 05: Advantages and Disadvantages of a Cabin Crew Career Module 06: Recruitment Preparation for Pursuing a Cabin Crew Career Module 07: Cabin Crew Interview Formats Module 08: Training Procedures Module 09: Aviation Abbreviation and Airport Codes Module 10: The Layout of a Commercial Aircraft Module 11: Cabin Familiarisation for a Cabin Crew Module 12: Departments of Airlines and their Interconnection with Cabin Crew Module 13: Knowledge of Currencies, 24 Hour Clock and Phonetic Alphabet Module 14: Basic Knowledge of Weather Regarding Aviation Module 15: Duties of a Cabin Crew Module 16: Communication with the Passenger Module 17: Aircraft Galley Module 18: Emergency Evacuation System Module 19: Tackling the Event of a Fire Module 20: Medical First Aid Module 21: Personal Grooming of Cabin Crew Module 22: Cabin Crew Fatigue Management Module 23: Crew Resource Management Enroll in our Flight Attendant : Cabin Crew course today! Show off your new skills with a certificate of completion. After successfully completing the Flight Attendant course, you can order your CPD Accredited Certificates as proof of your achievement. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Flight Attendant : Cabin Crew Course the Right Option for You? This Basic Training for Flight Attendant course is open to everybody. You can access the Flight Attendant course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enroll in this Basic Training for Flight Attendant : Cabin Crew course. Just get a device with internet connectivity, and you are ready to start your learning journey. Thus, complete this Flight Attendant : Cabin Crew course at your own pace. Career path The aim of this exclusive Basic Training for Flight Attendant : Cabin Crew course is to help you toward your dream career. So, complete this Flight Attendant : Cabin Crew course and enhance your skills to explore opportunities in relevant areas.

Flight Attendant: Cabin Crew
Delivered Online On Demand13 hours
£12

SEN Teaching Assistant, Learning Disability Nursing, and Phonics Teaching

By Compliance Central

There is a famous proverb, "If you are planning for a year, sow rice; if you are planning for a decade, plant trees; if you are planning for a lifetime, educate people." So, if you are someone who wants to inspire people by teaching them, then entering the teaching industry could be your best option! Teaching jobs are in high demand across the UK, making it an ideal time to start your job hunt. In this role, you'll have excellent opportunities for professional growth. With experience, you could become a higher-level teaching assistant or advance to become a teacher. In the UK, teaching assistants generally earn about £19,000 - £21,000 per year. But, once you become a Higher Level Teaching Assistant, you can enjoy an income of about £22,000 - £25,000 per year. You will usually work from around 8.30 am - 4.15 pm or sometimes finish work earlier. Moreover, SEN teaching assistant positions are prevalent. As an industry, SEN teaching assistants and assistant teachers occupy a broad range of school roles and duties. Learn everything you'll need to know about being an assistant teacher with us! This SEN Teaching Assistant Bundle Includes Course 01: SEN Teaching Assistant Course 02: Learning Disability Nursing Course 03: Phonics Teaching Certificate Course 04: KS1 and KS2 Teaching Assistant Why would you choose the SEN Teaching Assistant course from Compliance Central: Lifetime access to SEN Teaching Assistant, Learning Disability Nursing, and Phonics Teaching course materials Full tutor support is available from Monday to Friday with the SEN Teaching Assistant, Learning Disability Nursing, and Phonics Teaching course Learn SEN Teaching Assistant, Learning Disability Nursing, and Phonics Teaching skills at your own pace from the comfort of your home Gain a complete understanding of SEN Teaching Assistant, Learning Disability Nursing, and Phonics Teaching course Accessible, informative SEN Teaching Assistant, Learning Disability Nursing, and Phonics Teaching learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the SEN Teaching Assistant, Learning Disability Nursing, and Phonics Teaching bundle Study SEN Teaching Assistant, Learning Disability Nursing, and Phonics Teaching in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your SEN Teaching Assistant, Learning Disability Nursing, and Phonics Teaching Course What you will discover in the SEN Teaching Assistant course are the following: The provision of general duties and assistance services. Description of a SEN teaching assistant's typical day. Practical performance evaluation of students is crucial. Situations and difficulties that are typical for TAs. How to assist pupils who have unique needs. Guidelines for conducting excellent classroom activities. The foundations of a safe learning environment. Tips for boosting your SEN teaching assistant profession. Problems with social, mental, and emotional health and solutions. Curriculum Summary: Module 01: Special Education Needs (SEN) An Overview Module 02: SEN Support Module 03: High Quality Teaching for Pupils with SEN Module 04: SEN Teaching Methodologies Module 05: Communication and Interaction Module 06: Cognition and Learning Module 07: Social, Emotional and Mental Health Difficulties Module 08: Sensory or Physical Needs Module 09: Working in Partnership Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £129 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The SEN Teaching Assistant course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in SEN Teaching Assistant. It is also great for professionals who are already working in SEN Teaching Assistant and want to get promoted at work. Anyone from any background can enrol in this Teaching Assistant bundle. However, this course is particularly ideal for- School/ College Teachers Mentors/ Coach Public Speakers/ Motivational Speaker Communicators Classroom teachers who are teaching online Instructor of any educational institute Requirements To enrol in this SEN Teaching Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path The SEN Teaching Assistant course will enhance your knowledge and improve your confidence in exploring various opportunities. Overseas Trained Teachers SEN Specialist Teaching Assistant Unqualified but experienced TA Nursery Nurse Classroom Assistant Learning Support Assistant SEN Teaching Assistant (Special Educational Needs) Intervention Support Assistant Behaviour Support Assistant Certificates CPD Certified Certificate of completion Digital certificate - Included After successfully completing this course, you can get 4 CPD accredited digital PDF certificate for free. CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 Delivery Charge: Inside the UK: Free Outside of the UK; £9.99 QLS Endorsed Hard Copy Certificate Hard copy certificate - £129 Delivery Charge: Inside the UK: Free Outside of the UK; £9.99

SEN Teaching Assistant, Learning Disability Nursing, and Phonics Teaching
Delivered Online On Demand9 hours
£12

Paralegal, Legal Secretary and Office Skills with UK Employment Law - CPD Certified

By Online Training Academy

In today's work environment, it is critical to have knowledge of paralegal, legal secretary, and office skills in addition to taking a specific course on UK employment law. Due to their complex nature, legal assistance positions-which paralegals frequently fill-require a deep comprehension of complex legal processes. This extensive Paralegal, Legal Secretary and Office Skills with UK Employment Law course sharpens students' ability to navigate the complexities of UK employment law while also providing them with the fundamental office skills they need. There are many career prospects in the UK for qualified paralegals and legal secretaries due to the increasing complexity of legal systems. People with these competencies typically earn between £25,000 and £35,000 a year, which is indicative of the high value that is put on their expertise. Completing this Paralegal, Legal Secretary and Office Skills with UK Employment Law course gives you a competitive edge in the job market in addition to improving your employability. Beyond the possibility of rich employment opportunities, the benefits include developing a thorough comprehension of legal nuances and guaranteeing a well-rounded skill set for success in the legal field. Key Features: This Paralegal, Legal Secretary and Office Skills with UK Employment Law Course Includes: This Paralegal, Legal Secretary and Office Skills with UK Employment Law is CPD Certified Free Certificate from Reed CIQ Approved Paralegal, Legal Secretary and Office Skills with UK Employment Law Developed by Specialist Lifetime Access Course Curriculum: Paralegal, Legal Secretary and Office Skills with UK Employment Law Course Module 1: Fundamentals of Legal Practice 1.1 Grasping the Paralegal Concept 1.2 Essential Legal Terminology 1.3 Refining Communication Skills for Paralegals 1.4 Adhering to Professional Conduct and Ethics in Paralegal Work Module 2: Legal Frameworks and Areas of Expertise 2.1 Exploring Criminal Law 2.2 Understanding Law of Contract & Tort Law 2.3 Navigating Property Law 2.4 Examining Contract & Business Law 2.5 Practicing Wills, Probate, and Estate Law 2.6 Engaging in Property Law & Conveyancing Practice Module 3: Administrative Proficiency in Legal Environments 3.1 Introduction to the Role of Legal Secretary 3.2 Developing Skills for Effective Administration 3.3 Enhancing Communication Abilities 3.4 Efficient Time Management Strategies 3.5 Utilizing Tools for Combatting Procrastination 3.6 Implementing Conflict Management Techniques Module 4: Essential Aspects of Employment Law 4.1 Grasping the Basics of Employment Law 4.2 Understanding the Legal Aspects of Recruitment 4.3 Analyzing Employment Contracts 4.4 Crafting an Employee Handbook 4.5 Navigating the Disciplinary Procedure Learning Outcomes: Paralegal Foundations: Understand paralegal concepts, key terms, and ethical practices effectively. Legal Framework Mastery: Demonstrate expertise in criminal, contract, property, and business law. Administrative Excellence: Develop legal secretary skills, efficient administration, and conflict management proficiency. Communication Proficiency: Master communication, both written and verbal, crucial for legal settings. Time Management Skills: Efficiently schedule tasks and utilize tools to combat procrastination effectively. Employment Law Understanding: Grasp basics, legal recruitment, contracts, handbooks, and disciplinary procedures in employment law. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 1: Fundamentals of Legal Practice 1:02:42 1: 1.1 Grasping the Paralegal Concept 14:10 2: 1.2 Essential Legal Terminology 10:46 3: 1.3 Refining Communication Skills for Paralegals 22:43 4: 1.4 Adhering to Professional Conduct and Ethics in Paralegal Work 15:03 Module 2: Legal Frameworks and Areas of Expertise 1:38:56 5: 2.1 Exploring Criminal Law 16:31 6: 2.2 Understanding Law of Contract & Tort Law 15:52 7: 2.3 Navigating Property Law 11:50 8: 2.4 Examining Contract & Business Law 34:55 9: 2.5 Practicing Wills, Probate, and Estate Law 07:57 10: 2.6 Engaging in Property Law & Conveyancing Practice 11:51 Module 3: Administrative Proficiency in Legal Environments 54:38 11: 3.1 Introduction to the Role of Legal Secretary 12:29 12: 3.2 Developing Skills for Effective Administration 09:18 13: 3.3 Enhancing Communication Abilities 16:21 14: 3.4 Efficient Time Management Strategies 04:20 15: 3.5 Utilizing Tools for Combatting Procrastination 04:21 16: 3.6 Implementing Conflict Management Techniques 07:49 Module 4: Essential Aspects of Employment Law 1:22:56 17: 4.1 Grasping the Basics of Employment Law 16:17 18: 4.2 Understanding the Legal Aspects of Recruitment 23:35 19: 4.3 Analyzing Employment Contracts 14:06 20: 4.4 Crafting an Employee Handbook 13:03 21: 4.5 Navigating the Disciplinary Procedure 13:55 22: CPD Certificate - Free 01:00 23: Leave A Review 01:00 Who is this course for? This Paralegal, Legal Secretary and Office Skills with UK Employment Law course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Paralegal, Legal Secretary and Office Skills with UK Employment Law. Moreover, this course is ideal for: Aspiring Paralegals and Legal Secretaries Individuals Pursuing Legal Administrative Roles Professionals Aiming to Enhance Legal Communication Skills Those Interested in Employment Law Essentials Individuals Seeking Administrative Excellence in Legal Environments Requirements There are no requirements needed to enrol into this Paralegal, Legal Secretary and Office Skills with UK Employment Law course. We welcome individuals from all backgrounds and levels of experience to enrol into this Paralegal, Legal Secretary and Office Skills with UK Employment Law course. Career path After finishing this Paralegal, Legal Secretary and Office Skills with UK Employment Law course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Paralegal, Legal Secretary and Office Skills with UK Employment Law are: Paralegal Legal Secretary Office Administrator Human Resources Assistant Compliance Officer Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Paralegal, Legal Secretary and Office Skills with UK Employment Law - CPD Certified
Delivered Online On Demand5 minutes
£12

Level 2 Food Hygiene & Safety Course

By Training Tale

Food Hygiene and Safety refers to a set of food manufacturing techniques aimed at reducing biological food hazards through safe and clean operations in order to protect public health from foodborne diseases. Food safety is a management system used by the food industry to help make sure that hazards are kept to an acceptable level. This Level 2 Food Hygiene & Safety course will teach you how to maintain good hygiene practices among employees and sanitary practices at production sites, both of which are critical factors in preventing food contamination. If you work as a manager or supervisor in the catering industry, this Level 2 Food Hygiene & Safety course is perfect for you. It will assist you in exploring daily core responsibilities, such as implementing the fundamentals of a food safety management system. This Level 2 Food Hygiene & Safety course covers all of the most popular topics to help you advance in the professional world and be a better fit for your chosen Food purity & Safety career. As a result of the Level 2 Food Hygiene & Safety program, your professional development will improve. As you may be aware, effective Food purity and Safety skills are critical because they develop professionalism and generate trust in the workplace. After completing our Food Hygiene & Safety training, you will be more productive and successful. Learning Outcomes After completing this Level 2 Food Hygiene & Safety course successfully, you will be able to: Obtain a thorough understanding of food hygiene and safety precautions. Validate a thorough understanding of the law and regulations governing food safety in the United Kingdom. Determine the risks and hazards of food storage, transportation, and planning. Implement and maintain a strong food safety system at work. Maintain a clean workplace, practice good personal hygiene, and set a high standard for all employees. Demonstrate excellent knowledge of food temperature control. Describe the food safety control system in the workplace. The Level 2 Food Hygiene & Safety course, on the other hand, covers all of the most recent topics in order to bring you up to speed with the most recent job market developments and make you a better match for your chosen vocation. Your skill sets will improve as a result of taking this excellent Food Hygiene & Safety course, which covers topics ranging from basic to advanced. The Level 2 Food Hygiene & Safety course was created by experts with people looking for work and generated as part in mind. Your career will benefit from the Food hygiene and Safety Course. Professionalism and trust in the workplace are fueled by effective food hygiene and safety. Why Choose Level 2 Food Hygiene & Safety from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 2 Food Hygiene & Safety Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 2 Food Hygiene & Safety course. Others Included in this Level 2 Food Hygiene & Safety Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Level 2 Food Hygiene & Safety course ] This comprehensive Level 2 Food Hygiene & Safety course will provide learners with an in-depth knowledge of best food sterility practices to ensure their business is ranked at a national five-star level. Enrol yourself on this Level 2 Food Hygiene & Safety course and learn how to conduct food safety, efficiently train your employees, and implement and track a proper food safety system at work that reduces food danger hazards, controls contamination, and maintains a high standard of hygiene. By completing this Level 2 Food Hygiene & Safety course, you will get Learn what is expected of food businesses and food handlers in terms of maintaining high food sterility & safety standards. Understand food sterility & safety laws to avoid illness, fines, and possible jail time. Ability to maintain good food hygiene and ensure the safety of employees and customers To summarise, taking this Level 2 Food Hygiene & Safety course is a great way to advance your career. So, what are you holding out for? Enrol in this course immediately! Detailed course curriculum of this Course: Module 1: Introduction to Food Hygiene General Principles of Food Hygiene Food Hygiene for Product Quality and Safety Personal Hygiene Hygiene and Training of Personnel Module 2: Food Safety- An Introduction Basic Concepts of Food Safety Importance of Food Safety The Principal Responsibility of Operators in Ensuring Food Safety Module 3: Food Hygiene and Safety Legislation in the UK The Food Safety Act (1990) Codes of Practice Food Safety (General Food Hygiene) 1995 Food Safety (Temperature) Regulations 1995 Food Standards Agency Module 4: Food Safety Management (HACCP) Origins of HACCP Objectives of HACCP Benefits of Using HACCP The Seven Principles of HACCP The Opportunity of HACCP Module 5: Nature and Origin of Food Contamination Physical Contamination Chemical Contamination Microbial Contamination Allergenic Contamination of Food Cross Contamination Module 6: Controlling Contamination Food Purchasing and Storage Food Preparation and Cooking Food Refrigeration Food Service and Delivery Module 7: Bacterial Food Poisoning Salmonellas Staphylococcus Aureus Bacillus Cereus Botulism Escherichia Coli Module 8: Non-Bacterial Food Poisoning Chemical Food poisoning Poisonous Plants Animals Toxins Viruses Module 9: Storage and Temperature Control of Foods Dry Foods Refrigerated Products Dairy Products Fresh Meats, Poultry, and Seafood Frozen Foods Module 10: Cleaning and Disinfection Chemical Disinfectants Use of Heat Dry Cleaning Cleaning-in-Place (CIP) Foam cleaning Cleaning Minor Equipment Assessment Method After completing each module of the Level 2 Food Hygiene & Safety, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 2 Food Hygiene & Safety course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Food Hygiene & Safety course is ideal for: Food Safety Manager Factory Manager or Supervisor Catering Manager Head Chef Senior food retailers Health & Safety Advisor Restaurant Manager Restaurant and Café owners Kitchen Managers Supervisors or Managers of fast-food outlets and takeaways Supervisory food handlers Requirements There are no specific requirements for this Level 2 Food Hygiene & Safety course because it does not require any advanced knowledge or skills. Career path This Level 2 Food Hygiene & Safety course will prepare you for a variety of employment choices; here are a few examples: Inspector of Food and Safety, Safety and Hygiene Advisor, Restaurant Manager, Head Chef, Food Safety Manager, Food Safety Officer. Certificates Certificate of completion Digital certificate - Included

Level 2 Food Hygiene & Safety Course
Delivered Online On Demand5 hours
£12