Name: Admin Support Assistant
Price: 25 GBP
Availability: InStock

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this step-by-step Airport Operations &amp; Airport Management training course. This Airport Operations &amp; Airport Management course for Consistent Profits has been specially designed to help learners gain a good command of Airport Operations &amp; Airport Management, providing them with a solid foundation of knowledge to understand relevant professionals' job roles.</p><p>Through this Airport Operations &amp; Airport Management course, you will gain a theoretical understanding of Airport Operations &amp; Airport Management and others relevant subjects that will increase your employability in this field, help you stand out from the competition, and boost your earning potential in no time.</p><p>Not only that, but this Airport Operations &amp; Airport Management training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. </p><p>This course is fully CPD-accredited and broken down into several manageable modules, making it ideal for aspiring professionals.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 1: Introduction to Airport Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Airport Management</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 2: Airport Customer Service</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Airport Customer Service</td><td><span>🕐 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 3: Passenger Terminal Management </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Passenger Terminal Management</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 4: Airport Components</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Airport Components</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 5: Airport Peaks and Airline Scheduling</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Airport Peaks and Airline Scheduling</td><td><span>🕐 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 6: Cargo Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Cargo Management</td><td><span>🕐 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 7: Aviation Noise Control</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Aviation Noise Control</td><td><span>🕐 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 8: Weather Control</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Weather Control</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 9: Sustainable Airport Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Sustainable Airport Management</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Security Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Security Management</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Innovation and Growth </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Innovation and Growth</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Airport Operations &amp; Security Management</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Airport Operations &amp; Security Management</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Order Your Certificate</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this step-by-step Airport Operations & Airport Management training course. This Airport Operations & Airport Management course for Consistent Profits has been specially designed to help learners gain a good command of Airport Operations & Airport Management, providing them with a solid foundation of knowledge to understand relevant professionals' job roles.
Through this Airport Operations & Airport Management course, you will gain a theoretical understanding of Airport Operations & Airport Management and others relevant subjects that will increase your employability in this field, help you stand out from the competition, and boost your earning potential in no time.
Not only that, but this Airport Operations & Airport Management training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. 
This course is fully CPD-accredited and broken down into several manageable modules, making it ideal for aspiring professionals.
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 1: Introduction to Airport Management			
▶	Introduction to Airport Management	🕐 00:15:00
Module 2: Airport Customer Service			
▶	Airport Customer Service	🕐 00:11:00
Module 3: Passenger Terminal Management			
▶	Passenger Terminal Management	🕐 00:15:00
Module 4: Airport Components			
▶	Airport Components	🕐 00:16:00
Module 5: Airport Peaks and Airline Scheduling			
▶	Airport Peaks and Airline Scheduling	🕐 00:17:00
Module 6: Cargo Management			
▶	Cargo Management	🕐 00:18:00
Module 7: Aviation Noise Control			
▶	Aviation Noise Control	🕐 00:10:00
Module 8: Weather Control			
▶	Weather Control	🕐 00:15:00
Module 9: Sustainable Airport Management			
▶	Sustainable Airport Management	🕐 00:16:00
Module 10: Security Management			
▶	Security Management	🕐 00:16:00
Module 11: Innovation and Growth			
▶	Innovation and Growth	🕐 00:15:00
Mock Exam			
	Mock Exam - Airport Operations & Security Management	🕐 00:20:00
Final Exam			
	Final Exam - Airport Operations & Security Management	🕐 00:20:00
Order Your Certificate			
	Order Your Certificate	🕐 00:00:00

Skill Up

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Airport Operations & Airport Management

General Admission

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2>Description</h2>		</div>
				</div>
				<div>
				<div>
			<p>Social Media Strategist Skills Training - Complete Video course is designed for any aspiring individual who wants specialised knowledge and skills on social media. 
By completing the course, learners will be able to successfully manage and formulate social media strategies for business. 
</p>		</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Learning outcome</h2>
				</div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Develop necessary knowledge on social media management </span>
									</li>
								<li>
											<span>
													</span>
										<span>Develop excellent skills for successful market analysis and social media auditing </span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn key strategies and techniques of formulating effective social media strategies </span>
									</li>
								<li>
											<span>
													</span>
										<span>Understand the process of running successful social media campaign </span>
									</li>
								<li>
											<span>
													</span>
										<span>Understand the key techniques to promoting social media campaign </span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<div>
			<h2>Requirements</h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Learners will need regular access to a computer with an internet connection.</span>
									</li>
								<li>
											<span>
													</span>
										<span>High-speed broadband access (LAN, Cable or DSL) is highly recommended for the optimal learning experience.</span>
									</li>
								<li>
											<span>
													</span>
										<span>This course is available to all learners, of all academic backgrounds.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<h2>Why should I take this course?</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>2.5 hours of high-quality e-learning content </span>
									</li>
								<li>
											<span>
													</span>
										<span>Course completion certificate </span>
									</li>
								<li>
											<span>
													</span>
										<span>To improve understanding of social media management </span>
									</li>
								<li>
											<span>
													</span>
										<span>To learn the policies, strategies and principles and methods of running successful social media campaign </span>
									</li>
								<li>
											<span>
													</span>
										<span>To learn the best practices and methods of formulating social media strategy </span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>The Rise of Social Media</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>What is Social Media</td>
					<td><span>FREE</span> </td>
					<td><span>🕐 00:18:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Growth of Social Media</td><td><span>🕐 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Conducting Market Analysis</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Conducting Market Analysis</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Auditing Social Media</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Auditing Social Media</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Setting Goals and Selecting Platforms</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Corporate Culture and Social Media</td><td><span>🕐 00:12:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Social Media Goals vs. Business Goals</td><td><span>🕐 00:10:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Types of Social Media Platforms</td><td><span>🕐 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Creating the Social Media Policy</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Social Media Policy</td><td><span>🕐 00:40:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Creative Commons</td><td><span>🕐 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Integrating Marketing Strategies</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Brand Marketing</td><td><span>🕐 00:27:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Keyword Selection</td><td><span>🕐 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Developing Effective Content</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Content Marketing on Social Media</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Content Development</td><td><span>🕐 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Understanding the Popular Platforms</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Understanding the Popular Platforms</td><td><span>🕐 03:34:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Launching Successful Campaigns</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Traditional Website Advertising</td><td><span>🕐 00:37:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Social Media Documentation and Schedules</td><td><span>🕐 00:29:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Project Management Software</td><td><span>🕐 00:39:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Managing the Community</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Community Manager Role</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Importance of Voice Consistency</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Providing Customer Service</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Organizational Customer Servicen</td><td><span>🕐 00:28:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Social Media Triage</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Online versus Personal Interactions</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Measuring, Analyzing and Reporting</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Social Media Analytics</td><td><span>🕐 00:27:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Goal Value</td><td><span>🕐 00:43:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>The Social Media Strategist Career</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Social Media Strategist Career</td><td><span>🕐 00:21:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Description
Social Media Strategist Skills Training - Complete Video course is designed for any aspiring individual who wants specialised knowledge and skills on social media. By completing the course, learners will be able to successfully manage and formulate social media strategies for business. 
Learning outcome
Develop necessary knowledge on social media management
Develop excellent skills for successful market analysis and social media auditing
Learn key strategies and techniques of formulating effective social media strategies
Understand the process of running successful social media campaign
Understand the key techniques to promoting social media campaign
Requirements
Learners will need regular access to a computer with an internet connection.
High-speed broadband access (LAN, Cable or DSL) is highly recommended for the optimal learning experience.
This course is available to all learners, of all academic backgrounds.
Why should I take this course?
2.5 hours of high-quality e-learning content
Course completion certificate
To improve understanding of social media management
To learn the policies, strategies and principles and methods of running successful social media campaign
To learn the best practices and methods of formulating social media strategy
Course Curriculum
The Rise of Social Media			
▶	What is Social Media	FREE	🕐 00:18:00
▶	The Growth of Social Media	🕐 00:10:00
Conducting Market Analysis			
▶	Conducting Market Analysis	🕐 00:16:00
Auditing Social Media			
▶	Auditing Social Media	🕐 00:26:00
Setting Goals and Selecting Platforms			
▶	Corporate Culture and Social Media	🕐 00:12:00
▶	Social Media Goals vs. Business Goals	🕐 00:10:00
▶	Types of Social Media Platforms	🕐 00:08:00
Creating the Social Media Policy			
▶	The Social Media Policy	🕐 00:40:00
▶	Creative Commons	🕐 00:21:00
Integrating Marketing Strategies			
▶	Brand Marketing	🕐 00:27:00
▶	Keyword Selection	🕐 00:17:00
Developing Effective Content			
▶	Content Marketing on Social Media	🕐 00:26:00
▶	Content Development	🕐 00:23:00
Understanding the Popular Platforms			
▶	Understanding the Popular Platforms	🕐 03:34:00
Launching Successful Campaigns			
▶	Traditional Website Advertising	🕐 00:37:00
▶	Social Media Documentation and Schedules	🕐 00:29:00
▶	Project Management Software	🕐 00:39:00
Managing the Community			
▶	The Community Manager Role	🕐 00:26:00
▶	Importance of Voice Consistency	🕐 00:30:00
Providing Customer Service			
▶	Organizational Customer Servicen	🕐 00:28:00
▶	Social Media Triage	🕐 00:14:00
▶	Online versus Personal Interactions	🕐 00:26:00
Measuring, Analyzing and Reporting			
▶	Social Media Analytics	🕐 00:27:00
▶	Goal Value	🕐 00:43:00
The Social Media Strategist Career			
▶	The Social Media Strategist Career	🕐 00:21:00

Description Social Media Strategist Skills Training - Complete Video course is designed for any aspiring individual who wants specialised knowledge

Social Media Strategist Skills Training

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this step-by-step Bank Teller training course. This Bank Teller course for Consistent Profits has been specially designed to help learners gain a good command of Bank Teller, providing them with a solid foundation of knowledge to understand relevant professionals' job roles.</p><p>Through this Bank Teller course, you will gain a theoretical understanding of Bank Teller and others relevant subjects that will increase your employability in this field, help you stand out from the competition, and boost your earning potential in no time.</p><p>Not only that, but this Bank Teller training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. </p><p>This course is fully CPD-accredited and broken down into several manageable modules, making it ideal for aspiring professionals.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					<div>
							
					
									
							
					
									
							
					
									
							
					
									
					</div>
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01: Introduction to a Bank Teller</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to a Bank Teller</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: Skills and Abilities of a Bank Teller</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Skills and Abilities of a Bank Teller</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: Types of Bank Accounts and Opening Them</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Types of Bank Accounts and Opening Them</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Mathematics Calculation for Bank Tellers</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mathematics Calculation for Bank Tellers</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Bookkeeping Guideline and Payment Methods</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Bookkeeping Guideline and Payment Methods</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Cash Sorting in an Efficient Way</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cash Sorting in an Efficient Way</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: How to Identify Counterfeit</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Identify Counterfeit</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08: Function and Benefits of Currency Recyclers</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Function and Benefits of Currency Recyclers</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: Dealing with Frauds</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dealing with Frauds</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Safety Precautions for ATM (Automated Teller Machine)</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Safety Precautions for ATM (Automated Teller Machine)</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Customer Services a Bank Teller Can Offer</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Services a Bank Teller Can Offer</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 12: Rights and Obligations According to the UK Law</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Rights and Obligations According to the UK Law</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 13: Ethical Issues for a Bank Teller</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Ethical Issues for a Bank Teller</td><td><span>🕐 00:30:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this step-by-step Bank Teller training course. This Bank Teller course for Consistent Profits has been specially designed to help learners gain a good command of Bank Teller, providing them with a solid foundation of knowledge to understand relevant professionals' job roles.
Through this Bank Teller course, you will gain a theoretical understanding of Bank Teller and others relevant subjects that will increase your employability in this field, help you stand out from the competition, and boost your earning potential in no time.
Not only that, but this Bank Teller training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. 
This course is fully CPD-accredited and broken down into several manageable modules, making it ideal for aspiring professionals.
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 01: Introduction to a Bank Teller			
	Introduction to a Bank Teller	🕐 00:30:00
Module 02: Skills and Abilities of a Bank Teller			
	Skills and Abilities of a Bank Teller	🕐 00:30:00
Module 03: Types of Bank Accounts and Opening Them			
	Types of Bank Accounts and Opening Them	🕐 00:30:00
Module 04: Mathematics Calculation for Bank Tellers			
	Mathematics Calculation for Bank Tellers	🕐 00:30:00
Module 05: Bookkeeping Guideline and Payment Methods			
	Bookkeeping Guideline and Payment Methods	🕐 00:30:00
Module 06: Cash Sorting in an Efficient Way			
	Cash Sorting in an Efficient Way	🕐 00:30:00
Module 07: How to Identify Counterfeit			
	How to Identify Counterfeit	🕐 00:30:00
Module 08: Function and Benefits of Currency Recyclers			
	Function and Benefits of Currency Recyclers	🕐 00:30:00
Module 09: Dealing with Frauds			
	Dealing with Frauds	🕐 00:30:00
Module 10: Safety Precautions for ATM (Automated Teller Machine)			
	Safety Precautions for ATM (Automated Teller Machine)	🕐 00:30:00
Module 11: Customer Services a Bank Teller Can Offer			
	Customer Services a Bank Teller Can Offer	🕐 00:30:00
Module 12: Rights and Obligations According to the UK Law			
	Rights and Obligations According to the UK Law	🕐 00:30:00
Module 13: Ethical Issues for a Bank Teller			
	Ethical Issues for a Bank Teller	🕐 00:30:00

Bank Teller

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>

				</div>
				<div>
				<div>
					<div><p><span>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Reception Manager</span><span> has been specially designed to help learners gain a good command of Reception Manager</span><span>, providing them with a solid foundation of knowledge to become a qualified professional.</span></p><p><span>Through this Reception Manager</span><span>, you will gain both practical and theoretical understanding of Reception Manager</span><span> that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</span></p><p><span>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </span></p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Learning outcome</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Get a deep understanding of the Reception Manager just in hours not years</span>
									</li>
								<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical and practical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span> Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want </span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Requirements</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to any internet-enabled smart device.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<h2>Why should I take this course?</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>7+ hour of on-demand video lectures and downloadable resources.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful salespeople to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various practical sales techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 1: Introduction to Reception and Receptionist </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Reception and Receptionist</td><td><span>🕐 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 2: Business Telephone Skills </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Business Telephone Skills</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 3: Representing Your Boss and Company </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Representing Your Boss and Company</td><td><span>🕐 00:35:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 4: Mail Services and Shipping </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Mail Services and Shipping</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 5: Travel Arrangements </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Travel Arrangements</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 6: Organising Meeting and Conferences </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Organising Meeting and Conferences</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 7: Time Management </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Time Management</td><td><span>🕐 00:36:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 8: Record Keeping and Filing Systems </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Record Keeping and Filing Systems</td><td><span>🕐 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: Organisational Skills  </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Organisational Skills</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Communication Skills </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Communication Skills</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Customer Service </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Customer Service</td><td><span>🕐 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 12:  Effective Planning and Scheduling </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Effective Planning and Scheduling</td><td><span>🕐 00:47:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 13: Invoicing/Petty Cash </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Invoicing/Petty Cash</td><td><span>🕐 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 14: Introduction to Office Administration</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Office Administration</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 15: Skills of an Effective Administrator </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Skills of an Effective Administrator</td><td><span>🕐 00:16:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Reception Manager has been specially designed to help learners gain a good command of Reception Manager, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Reception Manager, you will gain both practical and theoretical understanding of Reception Manager that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. 
Learning outcome
Get a deep understanding of the Reception Manager just in hours not years
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical and practical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to any internet-enabled smart device.
Why should I take this course?
7+ hour of on-demand video lectures and downloadable resources.
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful salespeople to transform their careers.
You will be able to incorporate various practical sales techniques successfully and understand your customers better.
Course Curriculum
Module 1: Introduction to Reception and Receptionist			
▶	Introduction to Reception and Receptionist	🕐 00:27:00
Module 2: Business Telephone Skills			
▶	Business Telephone Skills	🕐 00:20:00
Module 3: Representing Your Boss and Company			
▶	Representing Your Boss and Company	🕐 00:35:00
Module 4: Mail Services and Shipping			
▶	Mail Services and Shipping	🕐 00:26:00
Module 5: Travel Arrangements			
▶	Travel Arrangements	🕐 00:25:00
Module 6: Organising Meeting and Conferences			
▶	Organising Meeting and Conferences	🕐 00:26:00
Module 7: Time Management			
▶	Time Management	🕐 00:36:00
Module 8: Record Keeping and Filing Systems			
▶	Record Keeping and Filing Systems	🕐 00:29:00
Module 09: Organisational Skills			
▶	Organisational Skills	🕐 00:26:00
Module 10: Communication Skills			
▶	Communication Skills	🕐 00:26:00
Module 11: Customer Service			
▶	Customer Service	🕐 00:17:00
Module 12: Effective Planning and Scheduling			
▶	Effective Planning and Scheduling	🕐 00:47:00
Module 13: Invoicing/Petty Cash			
▶	Invoicing/Petty Cash	🕐 00:28:00
Module 14: Introduction to Office Administration			
▶	Introduction to Office Administration	🕐 00:15:00
Module 15: Skills of an Effective Administrator			
▶	Skills of an Effective Administrator	🕐 00:16:00

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Reception Manager

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Travel and Tourism  has been specially designed to help learners gain a good command of Travel and Tourism , providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Travel and Tourism, you will gain both practical and theoretical understanding of Travel and Tourism  that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 1: Introduction to Travel and Tourism</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Travel and Tourism</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 2: Tourism Products and Services</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Tourism Products and Services</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 3: Tour Operating and Travel Retailing</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Tour Operating and Travel Retailing</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 4: Marketing in Travel and Tourism</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Marketing in Travel and Tourism</td><td><span>🕐 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 5: Developing Communication Skills</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Developing Communication Skills</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 6: Customer Service and Satisfaction</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Customer Service and Satisfaction</td><td><span>🕐 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 7: Crisis and Visitor Attraction Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Crisis and Visitor Attraction Management</td><td><span>🕐 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 8: Transport Management Procedure</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Transport Management Procedure</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Tourism in the New Normal World/ Post COVID Travel Destinations</td><td><span>🕐 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Sustainable Tourism</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Sustainable Tourism</td><td><span>🕐 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Public Awareness Campaigns</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Public Awareness Campaigns</td><td><span>🕐 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 12: Brexit and its Impact on Tourism Industry</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Brexit and its Impact on Tourism Industry</td><td><span>🕐 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 13: Travel and Tourism Issues to Contend with</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Travel and Tourism Issues to Contend with</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 14: Human Resource Management in Travel Industry</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Human Resource Management in Travel Industry</td><td><span>🕐 00:14:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Travel and Tourism has been specially designed to help learners gain a good command of Travel and Tourism , providing them with a solid foundation of knowledge to become a qualified professional.
Through this Travel and Tourism, you will gain both practical and theoretical understanding of Travel and Tourism that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. 
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 1: Introduction to Travel and Tourism			
▶	Introduction to Travel and Tourism	🕐 00:14:00
Module 2: Tourism Products and Services			
▶	Tourism Products and Services	🕐 00:14:00
Module 3: Tour Operating and Travel Retailing			
▶	Tour Operating and Travel Retailing	🕐 00:16:00
Module 4: Marketing in Travel and Tourism			
▶	Marketing in Travel and Tourism	🕐 00:12:00
Module 5: Developing Communication Skills			
▶	Developing Communication Skills	🕐 00:14:00
Module 6: Customer Service and Satisfaction			
▶	Customer Service and Satisfaction	🕐 00:11:00
Module 7: Crisis and Visitor Attraction Management			
▶	Crisis and Visitor Attraction Management	🕐 00:21:00
Module 8: Transport Management Procedure			
▶	Transport Management Procedure	🕐 00:15:00
Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations			
▶	Tourism in the New Normal World/ Post COVID Travel Destinations	🕐 00:19:00
Module 10: Sustainable Tourism			
▶	Sustainable Tourism	🕐 00:10:00
Module 11: Public Awareness Campaigns			
▶	Public Awareness Campaigns	🕐 00:12:00
Module 12: Brexit and its Impact on Tourism Industry			
▶	Brexit and its Impact on Tourism Industry	🕐 00:27:00
Module 13: Travel and Tourism Issues to Contend with			
▶	Travel and Tourism Issues to Contend with	🕐 00:16:00
Module 14: Human Resource Management in Travel Industry			
▶	Human Resource Management in Travel Industry	🕐 00:14:00

Tourism Management

International Tourism

Certificate in Education & Training (CET)

Hospitality & Tourism

Trainers Course

Tourism

Travel and Tourism

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Tourism Operation and Management - Level 5 has been specially designed to help learners gain a good command of Tourism Operation , providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Tourism Operation and Management - Level 5, you will gain both practical and theoretical understanding of Tourism Operation  that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong> Module 1: Introduction to Travel and Tourism</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Travel and Tourism</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 2: Tourism Products and Services</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Tourism Products and Services</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 3: Tour Operating and Travel Retailing</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Tour Operating and Travel Retailing</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 4:  Marketing in Travel and Tourism</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Marketing in Travel and Tourism</td><td><span>🕐 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 5: Developing Communication Skills</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Developing Communication Skills</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 6: Customer Service and Satisfaction</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Customer Service and Satisfaction</td><td><span>🕐 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 7: Crisis and Visitor Attraction Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Crisis and Visitor Attraction Management</td><td><span>🕐 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 8: Transport Management Procedure</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Transport Management Procedure</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Tourism in the New Normal WorldPost-COVID Travel Destinations</td><td><span>🕐 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10:  Sustainable Tourism</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Sustainable Tourism</td><td><span>🕐 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Public Awareness Campaigns</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Public Awareness Campaigns</td><td><span>🕐 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 12: Brexit and its Impact on Tourism Industry </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Brexit and Its Impact on the Tourism Industry</td><td><span>🕐 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 13: Travel and Tourism Issues to Contend with</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Travel and Tourism Issues to Contend With</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Tourism Operation and Management - Level 5</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Fianl Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Tourism Operation and Management - Level 5</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Order Your Certificate</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Tourism Operation and Management - Level 5 has been specially designed to help learners gain a good command of Tourism Operation , providing them with a solid foundation of knowledge to become a qualified professional.
Through this Tourism Operation and Management - Level 5, you will gain both practical and theoretical understanding of Tourism Operation that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 1: Introduction to Travel and Tourism			
▶	Introduction to Travel and Tourism	🕐 00:14:00
Module 2: Tourism Products and Services			
▶	Tourism Products and Services	🕐 00:14:00
Module 3: Tour Operating and Travel Retailing			
▶	Tour Operating and Travel Retailing	🕐 00:16:00
Module 4: Marketing in Travel and Tourism			
▶	Marketing in Travel and Tourism	🕐 00:12:00
Module 5: Developing Communication Skills			
▶	Developing Communication Skills	🕐 00:14:00
Module 6: Customer Service and Satisfaction			
▶	Customer Service and Satisfaction	🕐 00:11:00
Module 7: Crisis and Visitor Attraction Management			
▶	Crisis and Visitor Attraction Management	🕐 00:21:00
Module 8: Transport Management Procedure			
▶	Transport Management Procedure	🕐 00:15:00
Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations			
▶	Tourism in the New Normal WorldPost-COVID Travel Destinations	🕐 00:19:00
Module 10: Sustainable Tourism			
▶	Sustainable Tourism	🕐 00:10:00
Module 11: Public Awareness Campaigns			
▶	Public Awareness Campaigns	🕐 00:12:00
Module 12: Brexit and its Impact on Tourism Industry			
▶	Brexit and Its Impact on the Tourism Industry	🕐 00:27:00
Module 13: Travel and Tourism Issues to Contend with			
▶	Travel and Tourism Issues to Contend With	🕐 00:16:00
Mock Exam			
	Mock Exam - Tourism Operation and Management - Level 5	🕐 00:20:00
Fianl Exam			
	Final Exam - Tourism Operation and Management - Level 5	🕐 00:20:00
Order Your Certificate			
	Order Your Certificate	🕐 00:00:00

Hospitality Management

FA Level 1

Tourism Operation and Management - Level 5

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Do you know what the key skills graduate employers look for? Most employers often emphasise on industry-standard skills and competencies while finding a suitable candidate for the organisation. </p><p>Skill Up experts specially designed this Receptionist Skills to provide a strong command of Receptionist Skills as well as with a solid foundation of industry-standard knowledge for learners like you. To become a qualified professional today, gain your desired skills and credentials to kickstart a successful career in the industry with this step-by-step training course. </p><p>Through this Receptionist Skills, you will gain both practical and theoretical understanding of Receptionist Skillsthat will increase your employability in the field, help you stand out from the competition and boost your earning potential in no time.</p><p>Meanwhile, in this Receptionist Skills experts included up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 1: Introduction to Reception and Receptionist </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Reception and Receptionist</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 2: Business Telephone Skills </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Business Telephone Skills</td><td><span>🕐 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 3: Representing Your Boss and Company </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Representing Your Boss and Company</td><td><span>🕐 00:34:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 4: Mail Services and Shipping </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Mail Services and Shipping</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 5: Travel Arrangements </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Travel Arrangements</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 6: Organising Meeting and Conferences </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Organising Meeting and Conferences</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 7: Time Management </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Time Management</td><td><span>🕐 00:35:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 8: Record Keeping and Filing Systems </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Record Keeping and Filing Systems</td><td><span>🕐 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong> Module 9: Business Writing Skills </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Business Writing Skills</td><td><span>🕐 00:39:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Organisational Skills  </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Organisational Skills</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Communication Skills </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Communication Skills</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 12: Customer Service </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Customer Service</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 13:  Effective Planning and Scheduling </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Effective Planning and Scheduling</td><td><span>🕐 00:46:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 14: Invoicing/Petty Cash </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Invoicing/Petty Cash</td><td><span>🕐 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Order Your Certificate</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Receptionist Skills</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Receptionist Skills</td><td><span>🕐 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Do you know what the key skills graduate employers look for? Most employers often emphasise on industry-standard skills and competencies while finding a suitable candidate for the organisation. 
Skill Up experts specially designed this Receptionist Skills to provide a strong command of Receptionist Skills as well as with a solid foundation of industry-standard knowledge for learners like you. To become a qualified professional today, gain your desired skills and credentials to kickstart a successful career in the industry with this step-by-step training course. 
Through this Receptionist Skills, you will gain both practical and theoretical understanding of Receptionist Skillsthat will increase your employability in the field, help you stand out from the competition and boost your earning potential in no time.
Meanwhile, in this Receptionist Skills experts included up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. 
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 1: Introduction to Reception and Receptionist			
▶	Introduction to Reception and Receptionist	🕐 00:26:00
Module 2: Business Telephone Skills			
▶	Business Telephone Skills	🕐 00:19:00
Module 3: Representing Your Boss and Company			
▶	Representing Your Boss and Company	🕐 00:34:00
Module 4: Mail Services and Shipping			
▶	Mail Services and Shipping	🕐 00:25:00
Module 5: Travel Arrangements			
▶	Travel Arrangements	🕐 00:26:00
Module 6: Organising Meeting and Conferences			
▶	Organising Meeting and Conferences	🕐 00:25:00
Module 7: Time Management			
▶	Time Management	🕐 00:35:00
Module 8: Record Keeping and Filing Systems			
▶	Record Keeping and Filing Systems	🕐 00:28:00
Module 9: Business Writing Skills			
▶	Business Writing Skills	🕐 00:39:00
Module 10: Organisational Skills			
▶	Organisational Skills	🕐 00:25:00
Module 11: Communication Skills			
▶	Communication Skills	🕐 00:25:00
Module 12: Customer Service			
▶	Customer Service	🕐 00:16:00
Module 13: Effective Planning and Scheduling			
▶	Effective Planning and Scheduling	🕐 00:46:00
Module 14: Invoicing/Petty Cash			
▶	Invoicing/Petty Cash	🕐 00:27:00
Order Your Certificate			
	Order Your Certificate	🕐 00:00:00
Mock Exam			
	Mock Exam - Receptionist Skills	🕐 00:20:00
Final Exam			
	Final Exam - Receptionist Skills	🕐 00:20:00

Professional Skills

Medical Receptionist

Office Skills

Employability Skills

Receptionist

Hotel Receptionist

Do you know what the key skills graduate employers look for? Most employers often emphasise on industry-standard skills

Receptionist Skills

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>

				</div>
				<div>
				<div>
					<div><p><span>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Supply Chain Analyst</span><span> has been specially designed to help learners gain a good command of Supply Chain Analyst</span><span>, providing them with a solid foundation of knowledge to become a qualified professional.</span></p><p><span>Through this Supply Chain Analyst</span><span>, you will gain both practical and theoretical understanding of Supply Chain Analyst</span><span> that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</span></p><p><span>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </span></p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Learning outcome</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Get a deep understanding of the Supply Chain Analyst just in hours not years</span>
									</li>
								<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical and practical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span> Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want </span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Requirements</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to any internet-enabled smart device.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<h2>Why should I take this course?</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>6+ hour of on-demand video lectures and downloadable resources.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful salespeople to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various practical sales techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 1: An overview of Supply Chain Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>An overview of Supply Chain Management</td><td><span>🕐 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 2: Role of Logistics of Supply Chain</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Role of Logistics of Supply Chain</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 3: Customer Response Principles and Systems</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Customer Response Principles and Systems</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong> Module 4: Supply Chain System and Principles</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Supply Chain System and Principles</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 5: Global Supply Chain Operations</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Global Supply Chain Operations</td><td><span>🕐 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 6: Inventory Strategies for Supply Chain</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Inventory Strategies for Supply Chain</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 7: Warehouse Management and Operations</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Warehouse Management and Operations</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 8: Supply Chain Design and Monitoring</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Supply Chain Design and Monitoring</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 9: Supply Chain Network and Evaluating</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Supply Chain Network and Evaluating</td><td><span>🕐 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Supply Chain Planning and New Business Concepts</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Supply Chain Planning and New Business Concepts</td><td><span>🕐 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Aligning Your Supply Chain Process with Your Business</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Aligning Your Supply Chain Process with Your Business</td><td><span>🕐 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 12: Sourcing, Purchasing, and Procurement</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Sourcing, Purchasing, and Procurement</td><td><span>🕐 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 13: Channels of Distribution</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Channels of Distribution</td><td><span>🕐 00:31:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 14: Transport Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Transport Management</td><td><span>🕐 00:41:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 15: Negotiation Techniques</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Negotiation Techniques</td><td><span>🕐 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 16: Customer Service and Logistics</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Customer Service and Logistics</td><td><span>🕐 00:33:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Supply Chain Analyst has been specially designed to help learners gain a good command of Supply Chain Analyst, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Supply Chain Analyst, you will gain both practical and theoretical understanding of Supply Chain Analyst that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. 
Learning outcome
Get a deep understanding of the Supply Chain Analyst just in hours not years
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical and practical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to any internet-enabled smart device.
Why should I take this course?
6+ hour of on-demand video lectures and downloadable resources.
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful salespeople to transform their careers.
You will be able to incorporate various practical sales techniques successfully and understand your customers better.
Course Curriculum
Module 1: An overview of Supply Chain Management			
▶	An overview of Supply Chain Management	🕐 00:18:00
Module 2: Role of Logistics of Supply Chain			
▶	Role of Logistics of Supply Chain	🕐 00:20:00
Module 3: Customer Response Principles and Systems			
▶	Customer Response Principles and Systems	🕐 00:16:00
Module 4: Supply Chain System and Principles			
▶	Supply Chain System and Principles	🕐 00:16:00
Module 5: Global Supply Chain Operations			
▶	Global Supply Chain Operations	🕐 00:18:00
Module 6: Inventory Strategies for Supply Chain			
▶	Inventory Strategies for Supply Chain	🕐 00:16:00
Module 7: Warehouse Management and Operations			
▶	Warehouse Management and Operations	🕐 00:16:00
Module 8: Supply Chain Design and Monitoring			
▶	Supply Chain Design and Monitoring	🕐 00:16:00
Module 9: Supply Chain Network and Evaluating			
▶	Supply Chain Network and Evaluating	🕐 00:17:00
Module 10: Supply Chain Planning and New Business Concepts			
▶	Supply Chain Planning and New Business Concepts	🕐 00:18:00
Module 11: Aligning Your Supply Chain Process with Your Business			
▶	Aligning Your Supply Chain Process with Your Business	🕐 00:19:00
Module 12: Sourcing, Purchasing, and Procurement			
▶	Sourcing, Purchasing, and Procurement	🕐 00:28:00
Module 13: Channels of Distribution			
▶	Channels of Distribution	🕐 00:31:00
Module 14: Transport Management			
▶	Transport Management	🕐 00:41:00
Module 15: Negotiation Techniques			
▶	Negotiation Techniques	🕐 00:18:00
Module 16: Customer Service and Logistics			
▶	Customer Service and Logistics	🕐 00:33:00

Procurement & Supply

Online Course Marketing

Supply Chain Management

Supply chain management (SCM)

Certified Supply Chain Professional (CSCP)

Develop your understanding of anxiety in children and the young during the COVID-19 pandemic, and know how to

Supply Chain Analyst

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>

				</div>
				<div>
				<div>
					<div><p><span>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Personal Assistant and Minute Taking Guidence </span><span>has been specially designed to help learners gain a good command of Personal Assistant and Minute Taking Guidence </span><span>, providing them with a solid foundation of knowledge to become a qualified professional.</span></p><p><span>Through this Personal Assistant and Minute Taking Guidence </span><span>, you will gain both practical and theoretical understanding of Personal Assistant and Minute Taking Guidence </span><span>that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</span></p><p><span>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.</span></p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Learning outcome</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Get a deep understanding of the Personal Assistant and Minute Taking Guidence just in hours not years</span>
									</li>
								<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical and practical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span> Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want </span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Requirements</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to any internet-enabled smart device.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<h2>Why should I take this course?</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>7 hours of on-demand video lectures and downloadable resources.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful salespeople to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various practical sales techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 1: Introduction to Personal Assistant </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Personal Assistant</td><td><span>🕐 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 2: Business Telephone Skills </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Business Telephone Skills</td><td><span>🕐 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 3: Representing Your Boss and Company </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Representing Your Boss and Company</td><td><span>🕐 00:34:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 4: Mail Services and Shipping </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Mail Services and Shipping</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 5: Travel Arrangements </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Travel Arrangements</td><td><span>🕐 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 6: Organising Meeting and Conferences </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Organising Meeting and Conferences</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 7: Time Management </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Time Management</td><td><span>🕐 00:35:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 8: Record Keeping and Filing Systems </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Record Keeping and Filing Systems</td><td><span>🕐 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 9: Business Writing Skills </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Business Writing Skills</td><td><span>🕐 00:40:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Organisational Skills  </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Organisational Skills</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Communication Skills</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Communication Skills</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 12: Customer Service </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Customer Service</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 13:  Effective Planning and Scheduling </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Effective Planning and Scheduling</td><td><span>🕐 00:46:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 14: Invoicing/Petty Cash </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Invoicing/Petty Cash</td><td><span>🕐 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Personal Assistant and Minute Taking Guidence</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Personal Assistant and Minute Taking Guidence</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Order Your Certificate</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Personal Assistant and Minute Taking Guidence has been specially designed to help learners gain a good command of Personal Assistant and Minute Taking Guidence , providing them with a solid foundation of knowledge to become a qualified professional.
Through this Personal Assistant and Minute Taking Guidence , you will gain both practical and theoretical understanding of Personal Assistant and Minute Taking Guidence that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.
Learning outcome
Get a deep understanding of the Personal Assistant and Minute Taking Guidence just in hours not years
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical and practical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to any internet-enabled smart device.
Why should I take this course?
7 hours of on-demand video lectures and downloadable resources.
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful salespeople to transform their careers.
You will be able to incorporate various practical sales techniques successfully and understand your customers better.
Course Curriculum
Module 1: Introduction to Personal Assistant			
▶	Introduction to Personal Assistant	🕐 00:17:00
Module 2: Business Telephone Skills			
▶	Business Telephone Skills	🕐 00:19:00
Module 3: Representing Your Boss and Company			
▶	Representing Your Boss and Company	🕐 00:34:00
Module 4: Mail Services and Shipping			
▶	Mail Services and Shipping	🕐 00:25:00
Module 5: Travel Arrangements			
▶	Travel Arrangements	🕐 00:24:00
Module 6: Organising Meeting and Conferences			
▶	Organising Meeting and Conferences	🕐 00:25:00
Module 7: Time Management			
▶	Time Management	🕐 00:35:00
Module 8: Record Keeping and Filing Systems			
▶	Record Keeping and Filing Systems	🕐 00:28:00
Module 9: Business Writing Skills			
▶	Business Writing Skills	🕐 00:40:00
Module 10: Organisational Skills			
▶	Organisational Skills	🕐 00:25:00
Module 11: Communication Skills			
▶	Communication Skills	🕐 00:25:00
Module 12: Customer Service			
▶	Customer Service	🕐 00:16:00
Module 13: Effective Planning and Scheduling			
▶	Effective Planning and Scheduling	🕐 00:46:00
Module 14: Invoicing/Petty Cash			
▶	Invoicing/Petty Cash	🕐 00:27:00
Mock Exam			
	Mock Exam - Personal Assistant and Minute Taking Guidence	🕐 00:20:00
Final Exam			
	Final Exam - Personal Assistant and Minute Taking Guidence	🕐 00:20:00
Order Your Certificate			
	Order Your Certificate	🕐 00:00:00

Office Skills & Productivity

Secretarial & PA

Practice Assessor

Personal Assistant

Professional Skills Course (PSC)

Personal Assistant and Minute Taking Guidence

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Do you know what the key skills graduate employers look for? Most employers often emphasise on industry-standard skills and competencies while finding a suitable candidate for the organisation. </p><p>Skill Up experts specially designed this Admin Support Assistant to provide a strong command of  Admin Support Assistant  <br />as well as with a solid foundation of industry-standard knowledge for learners like you. To become a qualified professional today, gain your desired skills and credentials to kickstart a successful career in the industry with this step-by-step training course. </p><p>Through this Admin Support Assistant , you will gain both practical and theoretical understanding of Admin Support that will increase your employability in the field, help you stand out from the competition and boost your earning potential in no time.</p><p>Meanwhile, in this Admin Support Assistant experts included up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 1: Introduction to Admin Support Assistant </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Admin Support Assistant</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 2: Business Telephone Skills </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Business Telephone Skills</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 3: Representing Your Boss and Company</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Representing Your Boss and Company</td><td><span>🕐 00:37:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 4: Business Etiquette </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Business Etiquette</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 5: Mail Services and Shipping </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Mail Services and Shipping</td><td><span>🕐 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 6: Travel Arrangements </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Travel Arrangements</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 7: Organising Meeting and Conferences </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Organising Meeting and Conferences</td><td><span>🕐 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 8: Diary Management and Note taking </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Diary Management and Note taking</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 9: Time Management </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Time Management</td><td><span>🕐 00:36:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Record Keeping and Filing Systems</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Record Keeping and Filing Systems</td><td><span>🕐 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Business Writing Skills </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Business Writing Skills</td><td><span>🕐 00:42:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 12:Organisational Skills </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Organisational Skills</td><td><span>🕐 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 13: Communication Skills </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Communication Skills</td><td><span>🕐 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 14: Customer Service </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Customer Service</td><td><span>🕐 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 15:  Effective Planning and Scheduling </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Effective Planning and Scheduling</td><td><span>🕐 00:52:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 16: Invoicing/Petty Cash </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Invoicing/Petty Cash</td><td><span>🕐 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Admin Support Assistant</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Admin Support Assistant</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Order Your Certificate</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Do you know what the key skills graduate employers look for? Most employers often emphasise on industry-standard skills and competencies while finding a suitable candidate for the organisation. 
Skill Up experts specially designed this Admin Support Assistant to provide a strong command of Admin Support Assistant 
as well as with a solid foundation of industry-standard knowledge for learners like you. To become a qualified professional today, gain your desired skills and credentials to kickstart a successful career in the industry with this step-by-step training course. 
Through this Admin Support Assistant , you will gain both practical and theoretical understanding of Admin Support that will increase your employability in the field, help you stand out from the competition and boost your earning potential in no time.
Meanwhile, in this Admin Support Assistant experts included up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 1: Introduction to Admin Support Assistant			
▶	Introduction to Admin Support Assistant	🕐 00:20:00
Module 2: Business Telephone Skills			
▶	Business Telephone Skills	🕐 00:20:00
Module 3: Representing Your Boss and Company			
▶	Representing Your Boss and Company	🕐 00:37:00
Module 4: Business Etiquette			
▶	Business Etiquette	🕐 00:20:00
Module 5: Mail Services and Shipping			
▶	Mail Services and Shipping	🕐 00:28:00
Module 6: Travel Arrangements			
▶	Travel Arrangements	🕐 00:26:00
Module 7: Organising Meeting and Conferences			
▶	Organising Meeting and Conferences	🕐 00:29:00
Module 8: Diary Management and Note taking			
▶	Diary Management and Note taking	🕐 00:26:00
Module 9: Time Management			
▶	Time Management	🕐 00:36:00
Module 10: Record Keeping and Filing Systems			
▶	Record Keeping and Filing Systems	🕐 00:29:00
Module 11: Business Writing Skills			
▶	Business Writing Skills	🕐 00:42:00
Module 12:Organisational Skills			
▶	Organisational Skills	🕐 00:27:00
Module 13: Communication Skills			
▶	Communication Skills	🕐 00:28:00
Module 14: Customer Service			
▶	Customer Service	🕐 00:17:00
Module 15: Effective Planning and Scheduling			
▶	Effective Planning and Scheduling	🕐 00:52:00
Module 16: Invoicing/Petty Cash			
▶	Invoicing/Petty Cash	🕐 00:28:00
Mock Exam			
	Mock Exam - Admin Support Assistant	🕐 00:20:00
Final Exam			
	Final Exam - Admin Support Assistant	🕐 00:20:00
Order Your Certificate			
	Order Your Certificate	🕐 00:00:00

Admin Support Assistant

<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">In times of crisis, people are in reaction mode.&nbsp;</h4><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">They work more from &ldquo;fight vs. flight&rdquo; than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.</h4><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4ME, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices); and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.</strong></li></ul><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6>

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.
In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.
Attendees will be able to:
Focus on others to project a UB4ME, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices); and
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.
Register for this class and you will be sent ONLINE login instructions prior to the class date.

Improving Communications Uk

EMOTIONAL INTELLIGENCE & CUSTOMER SERVICE

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);">This driver CPC course - Customer Service &amp; Manual Handling</b><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);"> is suitable for LGV &amp; PCV and will cover:</b></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Company &amp; Driver Image,&nbsp;Who Customers Are and What They Want,&nbsp;Communication Skills,&nbsp;Giving Good Customer Service,&nbsp;About Manual Handling,&nbsp;The Spine,&nbsp;Manual Handling Injuries and Their Costs,&nbsp;Regulations,&nbsp;Manual Handling Risk Assessment,&nbsp;Safe Handling Techniques,&nbsp;Manual Handling Equipment.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses start at 07:45 hrs and finish at 15:45 hrs</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approval:</strong> This course is registered with JAUPT as approved for Driver CPC qualification.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Course Approval Number: CRS18242/475.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">On completion of the course all attendees will receive certificate of attendance.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.</p>

This is an International Driver CPC - 7hours course - Rules of the Road & Customer Service and it is suitable for LGV & PCV and will cover:
Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedures, Company & Driver Image, Who Customers Are and What They Want, Communication Skills, Giving Good Customer Service.
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: ICRS24736/475.
On completion of the course, all attendees will receive a certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

HGV Driver

7.5 Ton Driver

Driver CPC

Rules of the Road & Customer Service - International CPC - Online

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>

				</div>
				<div>
				<div>
					<div><p><span>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Patient Customer Service Training </span><span>has been specially designed to help learners gain a good command of Patient Customer Service Training</span><span>, providing them with a solid foundation of knowledge to become a qualified professional.</span></p><p><span>Through this Patient Customer Service Training Course</span><span>, you will gain both practical and theoretical understanding of Patient Customer Service Training </span><span>that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</span></p><p><span>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.`</span></p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Learning outcome</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Get a deep understanding of the Patient Customer Service Training just in hours not years</span>
									</li>
								<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical and practical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span> Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want </span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Requirements</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to any internet-enabled smart device.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<h2>Why should I take this course?</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>2+ hours of on-demand video lectures and downloadable resources.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful salespeople to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various practical sales techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01: Introduction to Patient Customer Service</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Patient Customer Service</td><td><span>🕐 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: Effective Patient Customer Service Training</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Effective Patient Customer Service Training</td><td><span>🕐 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: Areas of Patient Customer Service</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Areas of Patient Customer Service</td><td><span>🕐 00:38:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Customer Service Operative Skills</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service Operative Skills</td><td><span>🕐 00:38:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Organising Schedules</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Organising Schedules</td><td><span>🕐 00:46:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Medical Jargon and Terminology</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Medical Jargon and Terminology</td><td><span>🕐 00:46:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Effective Filing Systems in Medical Offices</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Effective Filing Systems in Medical Offices</td><td><span>🕐 00:37:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08: Patient Customer Service Soft Skills</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Patient Customer Service Soft Skills</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: What Customer Service Is to Different Medical Professionals</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Customer Service Is to Different Medical Professionals</td><td><span>🕐 00:38:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Providing Customer Service and Support to Colleagues</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Providing Customer Service and Support to Colleagues</td><td><span>🕐 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Handling Difficult Customers</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Difficult Customers</td><td><span>🕐 00:40:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Patient Customer Service Training has been specially designed to help learners gain a good command of Patient Customer Service Training, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Patient Customer Service Training Course, you will gain both practical and theoretical understanding of Patient Customer Service Training that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.`
Learning outcome
Get a deep understanding of the Patient Customer Service Training just in hours not years
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical and practical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to any internet-enabled smart device.
Why should I take this course?
2+ hours of on-demand video lectures and downloadable resources.
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful salespeople to transform their careers.
You will be able to incorporate various practical sales techniques successfully and understand your customers better.
Course Curriculum
Module 01: Introduction to Patient Customer Service			
	Introduction to Patient Customer Service	🕐 00:27:00
Module 02: Effective Patient Customer Service Training			
	Effective Patient Customer Service Training	🕐 00:28:00
Module 03: Areas of Patient Customer Service			
	Areas of Patient Customer Service	🕐 00:38:00
Module 04: Customer Service Operative Skills			
	Customer Service Operative Skills	🕐 00:38:00
Module 05: Organising Schedules			
	Organising Schedules	🕐 00:46:00
Module 06: Medical Jargon and Terminology			
	Medical Jargon and Terminology	🕐 00:46:00
Module 07: Effective Filing Systems in Medical Offices			
	Effective Filing Systems in Medical Offices	🕐 00:37:00
Module 08: Patient Customer Service Soft Skills			
	Patient Customer Service Soft Skills	🕐 00:30:00
Module 09: What Customer Service Is to Different Medical Professionals			
	What Customer Service Is to Different Medical Professionals	🕐 00:38:00
Module 10: Providing Customer Service and Support to Colleagues			
	Providing Customer Service and Support to Colleagues	🕐 00:29:00
Module 11: Handling Difficult Customers			
	Handling Difficult Customers	🕐 00:40:00

Medical Training

Clinical Skills

Teaching & Training

Patient Customer Service Training

<div>
						<div>
							<div>
							<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Overview
</h2>		</div>
				</div>
				<div>
				<div>
								<div>
					<p><span>This comprehensive course on </span><b><span>Patient Customer Service Training</span></b> will deepen your understanding on this topic.</p><p><span><span>After successful completion of this course you can acquire the required skills in this sector. This </span><b>Patient Customer Service Training</b> comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market.</span></p><p><span><span>So enrol in this course today to fast track your career ladder.</span></span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
								</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>How will I get my certificate?</h2>		</div>
				</div>
				<div>
				<div>
								<div>
					<p>You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.</p>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2>Who is This course for?</h2>		</div>
				</div>
				<div>
				<div>
								<div>
					<p><span>There is no experience or previous qualifications required for enrolment on this </span><b><span>Patient Customer Service Training</span></b>. It is available to all students, of all academic backgrounds.</p>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2>Requirements</h2>		</div>
				</div>
				<div>
				<div>
								<div>
					<p><span>Our </span><b><span>Patient Customer Service Training</span></b> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p><p><span><span>There is no time limit for completing this course, it can be studied in your own time at your own pace.</span></span></p>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2>Career Path</h2>		</div>
				</div>
				<div>
				<div>
								<div>
					<p>Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to-</p><ul><li>Open doors of opportunities</li><li>Increase your adaptability</li><li>Keep you relevant</li><li>Boost confidence</li></ul><p>And much more!</p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
						</div>
						</div>
					</div> <h3>Course Curriculum</h3><div><p>2 sections • 12 lectures • 06:15:00 total length</p></div><div><div><div><div><div><div><div><p>•Introduction to Patient Customer Service: 00:25:00</p></div><div><div><p>•Effective Patient Customer Service Training: 00:26:00</p></div><div><div><p>•Areas of Patient Customer Service: 00:36:00</p></div><div><div><p>•Customer Service Operative Skills: 00:36:00</p></div><div><div><p>•Organising Schedules: 00:44:00</p></div><div><div><p>•Medical Jargon and Terminology: 00:44:00</p></div><div><div><p>•Effective Filing Systems in Medical Offices: 00:35:00</p></div><div><div><p>•Patient Customer Service Soft Skills: 00:28:00</p></div><div><div><p>•What Customer Service Is to Different Medical Professionals: 00:36:00</p></div><div><div><p>•Providing Customer Service and Support to Colleagues: 00:27:00</p></div><div><div><p>•Handling Difficult Customers: 00:38:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment - Patient Customer Service Training: 2 days</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Overview

This comprehensive course on Patient Customer Service Training will deepen your understanding on this topic.
After successful completion of this course you can acquire the required skills in this sector. This Patient Customer Service Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market.
So enrol in this course today to fast track your career ladder.
How will I get my certificate?
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
Who is This course for?
There is no experience or previous qualifications required for enrolment on this Patient Customer Service Training. It is available to all students, of all academic backgrounds.
Requirements
Our Patient Customer Service Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.
There is no time limit for completing this course, it can be studied in your own time at your own pace.
Career Path
Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to-
Open doors of opportunities
Increase your adaptability
Keep you relevant
Boost confidence
And much more!
Course Curriculum
2 sections • 12 lectures • 06:15:00 total length
•Introduction to Patient Customer Service: 00:25:00
•Effective Patient Customer Service Training: 00:26:00
•Areas of Patient Customer Service: 00:36:00
•Customer Service Operative Skills: 00:36:00
•Organising Schedules: 00:44:00
•Medical Jargon and Terminology: 00:44:00
•Effective Filing Systems in Medical Offices: 00:35:00
•Patient Customer Service Soft Skills: 00:28:00
•What Customer Service Is to Different Medical Professionals: 00:36:00
•Providing Customer Service and Support to Colleagues: 00:27:00
•Handling Difficult Customers: 00:38:00
•Assignment - Patient Customer Service Training: 2 days

Apex Learning

Certificate of Completion of Training (CCT)

Centre for Counselling & Psychotherapy Training (CCPT)

Continuous Professional Development (CPD)

<div>
						<div>
				<div>
									<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p><span>Register on the Patient Customer Service Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.</span></p><p><span>The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials.</span></p><p><span>Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion.</span></p><p><span>The Patient Customer Service Training is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones.</span></p><p><span>The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!</span></p><h5><b>What You Get With The Patient Customer Service Training </b></h5><ul><li><span>Receive a e-certificate upon successful completion of the course</span></li><li><span>Get taught by experienced, professional instructors</span></li><li><span>Study at a time and pace that suits your learning style</span></li><li><span>Get instant feedback on assessments </span></li><li><span>24/7 help and advice via email or live chat</span></li><li><span>Get full tutor support on weekdays (Monday to Friday)</span></li></ul>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					<div>
							
					<div></div>
											<div></div>
														
							
					<div></div>
											<div></div>
														
							
					<div></div>
											<div></div>
														
							
					<div></div>
											<div></div>
														
					</div>
			</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Course Design</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<div id="course-home"><div><p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p><span>You are taught through a combination of</span></p><ul><li><span>Video lessons</span></li><li><span>Online study materials</span></li></ul></div></div>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Certification</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</span></p>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2>Who Is This Course For:</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Requirements:</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>The online training is open to all students and has no formal entry requirements. To study the Patient Customer Service Training, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Patient Customer Service Training</td>
				</tr>
								<tr>
					<td colspan="4">Module 01: Introduction to Patient Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Patient Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Effective Patient Customer Service Training</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Effective Patient Customer Service Training</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Areas of Patient Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Areas of Patient Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:38:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Customer Service Operative Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service Operative Skills</td>
					<td> </td>
					<td><span><i></i> 00:38:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Organising Schedules</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Organising Schedules</td>
					<td> </td>
					<td><span><i></i> 00:46:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Medical Jargon and Terminology</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Medical Jargon and Terminology</td>
					<td> </td>
					<td><span><i></i> 00:46:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Effective Filing Systems in Medical Offices</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Effective Filing Systems in Medical Offices</td>
					<td> </td>
					<td><span><i></i> 00:37:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Patient Customer Service Soft Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Patient Customer Service Soft Skills</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: What Customer Service Is to Different Medical Professionals</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Customer Service Is to Different Medical Professionals</td>
					<td> </td>
					<td><span><i></i> 00:38:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Providing Customer Service and Support to Colleagues</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Providing Customer Service and Support to Colleagues</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Handling Difficult Customers</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Difficult Customers</td>
					<td> </td>
					<td><span><i></i> 00:40:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Patient Customer Service Training</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Register on the Patient Customer Service Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.
The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials.
Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion.
The Patient Customer Service Training is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones.
The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!
What You Get With The Patient Customer Service Training
Receive a e-certificate upon successful completion of the course
Get taught by experienced, professional instructors
Study at a time and pace that suits your learning style
Get instant feedback on assessments
24/7 help and advice via email or live chat
Get full tutor support on weekdays (Monday to Friday)
Course Design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
Video lessons
Online study materials
Certification
Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.
Who Is This Course For:
The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.
Requirements:
The online training is open to all students and has no formal entry requirements. To study the Patient Customer Service Training, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.
Course Content
Patient Customer Service Training			
Module 01: Introduction to Patient Customer Service			
	Introduction to Patient Customer Service		00:27:00
Module 02: Effective Patient Customer Service Training			
	Effective Patient Customer Service Training		00:28:00
Module 03: Areas of Patient Customer Service			
	Areas of Patient Customer Service		00:38:00
Module 04: Customer Service Operative Skills			
	Customer Service Operative Skills		00:38:00
Module 05: Organising Schedules			
	Organising Schedules		00:46:00
Module 06: Medical Jargon and Terminology			
	Medical Jargon and Terminology		00:46:00
Module 07: Effective Filing Systems in Medical Offices			
	Effective Filing Systems in Medical Offices		00:37:00
Module 08: Patient Customer Service Soft Skills			
	Patient Customer Service Soft Skills		00:30:00
Module 09: What Customer Service Is to Different Medical Professionals			
	What Customer Service Is to Different Medical Professionals		00:38:00
Module 10: Providing Customer Service and Support to Colleagues			
	Providing Customer Service and Support to Colleagues		00:29:00
Module 11: Handling Difficult Customers			
	Handling Difficult Customers		00:40:00
Assignment			
	Assignment - Patient Customer Service Training		00:00:00
Frequently Asked Questions
Are there any prerequisites for taking the course?
 There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. 
Can I access the course at any time, or is there a set schedule?
 You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. 
How long will I have access to the course?
 For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. 
Is there a certificate of completion provided after completing the course?
 Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. 
Can I switch courses or get a refund if I'm not satisfied with the course?
 We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. 
How do I track my progress in the course?
 Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. 
What if I have technical issues or difficulties with the course?
 If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution. 

Janets

Customer Care

Online Course Creation

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>For customer satisfaction providing the best support and showing you satisfying effort is customer service. The process allows an employee to interact directly with customers and give them the best support possible. Remarkable customer service is a competitive advantage and it is the key player in the game of customer retention.<br />Gratifying customer support and good products service can help to create the type of brand loyalty that increases revenue for your company. Become a Master in the art of quality Customer Service and solve complains of customers in a beneficial manner and deliver service beyond your customers' expectations can help your career take you far!</p><p>Please Note, there is no Assessment available with this Customer Service Training course. Learners can order the Course Completion Certificate right after completing the Customer Service Training course.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 1: Six Critical Elements	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Six Critical Elements</td><td><span>🕐 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 2: Understanding Leadership and  Five Practices of Leadership</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Understanding Leadership and Five Practices of Leadership</td><td><span>🕐 00:22:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

For customer satisfaction providing the best support and showing you satisfying effort is customer service. The process allows an employee to interact directly with customers and give them the best support possible. Remarkable customer service is a competitive advantage and it is the key player in the game of customer retention.
Gratifying customer support and good products service can help to create the type of brand loyalty that increases revenue for your company. Become a Master in the art of quality Customer Service and solve complains of customers in a beneficial manner and deliver service beyond your customers' expectations can help your career take you far!
Please Note, there is no Assessment available with this Customer Service Training course. Learners can order the Course Completion Certificate right after completing the Customer Service Training course.
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 1: Six Critical Elements			
▶	Six Critical Elements	🕐 00:29:00
Module 2: Understanding Leadership and Five Practices of Leadership			
▶	Understanding Leadership and Five Practices of Leadership	🕐 00:22:00

For customer satisfaction providing the best support and showing you satisfying effort is customer service. The process allows

Customer Service Training

<h3><b>Overview</b></h3>
<p><span>Navigating the world of customer service over the phone can be challenging. The '</span><strong><span>Telephone Customer Service Training</span></strong><span>' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role.</span></p>
<p><span>The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions.</span></p>
<p><span>Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success.</span></p>
<p><strong><span>Learning Outcomes:</span></strong></p>
<ol>
<li><span>Understand the fundamentals and importance of top-tier customer service over the phone.</span></li>
<li><span>Differentiate between average and excellent customer service practices.</span></li>
<li><span>Develop effective strategies for managing and improving customer relationships.</span></li>
<li><span>Cultivate superior telephone etiquette and communication techniques.</span></li>
<li><span>Employ strategies to establish genuine rapport during phone interactions.</span></li>
<li><span>Tackle challenging calls with confidence and professionalism.</span></li>
<li><span>Gain proficiency in evaluating and enhancing service quality through metrics.</span></li>
</ol>
<h3><b>Why buy this Telephone Customer Service Training?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Telephone Customer Service Training</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Telephone Customer Service Training</b><span> course is ideal for</span></p>
<ul>
<li><span>Individuals aiming to enter the customer service sector.</span></li>
<li><span>Current customer service representatives seeking to refine their telephone interaction skills.</span></li>
<li><span>Managers overseeing phone-based customer service teams.</span></li>
<li><span>Organisations aiming to standardise their telephonic service protocols.</span></li>
<li><span>Entrepreneurs wanting to foster excellent customer relationships over the phone.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Telephone Customer Service Training</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Telephone Customer Service Training</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li><strong><span>Customer Service Representative</span></strong><span>: £18,000 - £25,000 annually.</span></li>
<li><strong><span>Telephone Support Specialist</span></strong><span>: £21,000 - £28,000 annually.</span></li>
<li><strong><span>Call Centre Supervisor</span></strong><span>: £25,000 - £32,000 annually.</span></li>
<li><strong><span>Customer Relationship Manager</span></strong><span>: £30,000 - £45,000 annually.</span></li>
<li><strong><span>Customer Service Trainer</span></strong><span>: £28,000 - £35,000 annually.</span></li>
<li><strong><span>Quality Assurance Analyst (Customer Service)</span></strong><span>: £24,000 - £31,000 annually.</span></li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 1: Introduction to Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: Introduction to Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 2: What's Different about Good Customer Service?</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: What's Different about Good Customer Service?</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 3: Customer Relationship Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: Customer Relationship Management</td>
					<td> </td>
					<td><span><i></i> 00:42:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 4: Customer Service Communication Strategies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: Customer Service Communication Strategies</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 5: Aspects of Phone Etiquette</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05: Aspects of Phone Etiquette</td>
					<td> </td>
					<td><span><i></i> 00:31:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 6: Building Rapport Over the Phone</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 06: Building Rapport Over the Phone</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 7: Inbound and Outbound Calls</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 07: Inbound and Outbound Calls</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 8: Active Listening and Managing Tough Callers</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 08: Active Listening and Managing Tough Callers</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 9: Managing Interoffice Calls and Voicemail</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 09: Managing Interoffice Calls and Voicemail</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Problem Solving over the Phone</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Problem Solving over the Phone</td>
					<td> </td>
					<td><span><i></i> 01:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Intra Organisation Dealings</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Intra Organisation Dealings</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Measuring Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Measuring Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Telephone Customer Service Training</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Overview
Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role.
The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions.
Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success.
Learning Outcomes:
Understand the fundamentals and importance of top-tier customer service over the phone.
Differentiate between average and excellent customer service practices.
Develop effective strategies for managing and improving customer relationships.
Cultivate superior telephone etiquette and communication techniques.
Employ strategies to establish genuine rapport during phone interactions.
Tackle challenging calls with confidence and professionalism.
Gain proficiency in evaluating and enhancing service quality through metrics.
Why buy this Telephone Customer Service Training?
Unlimited access to the course for forever
Digital Certificate, Transcript, student ID all included in the price
Absolutely no hidden fees
Directly receive CPD accredited qualifications after course completion
Receive one to one assistance on every weekday from professionals
Immediately receive the PDF certificate after passing
Receive the original copies of your certificate and transcript on the next working day
Easily learn the skills and knowledge from the comfort of your home
Certification
After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.
Who is this course for?
This Telephone Customer Service Training course is ideal for
Individuals aiming to enter the customer service sector.
Current customer service representatives seeking to refine their telephone interaction skills.
Managers overseeing phone-based customer service teams.
Organisations aiming to standardise their telephonic service protocols.
Entrepreneurs wanting to foster excellent customer relationships over the phone.
Prerequisites
This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
Career path
Customer Service Representative: £18,000 - £25,000 annually.
Telephone Support Specialist: £21,000 - £28,000 annually.
Call Centre Supervisor: £25,000 - £32,000 annually.
Customer Relationship Manager: £30,000 - £45,000 annually.
Customer Service Trainer: £28,000 - £35,000 annually.
Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually.
 Course Curriculum

Module 1: Introduction to Customer Service			
	Module 01: Introduction to Customer Service		00:23:00
Module 2: What's Different about Good Customer Service?			
	Module 02: What's Different about Good Customer Service?		00:12:00
Module 3: Customer Relationship Management			
	Module 03: Customer Relationship Management		00:42:00
Module 4: Customer Service Communication Strategies			
	Module 04: Customer Service Communication Strategies		00:24:00
Module 5: Aspects of Phone Etiquette			
	Module 05: Aspects of Phone Etiquette		00:31:00
Module 6: Building Rapport Over the Phone			
	Module 06: Building Rapport Over the Phone		00:24:00
Module 7: Inbound and Outbound Calls			
	Module 07: Inbound and Outbound Calls		00:16:00
Module 8: Active Listening and Managing Tough Callers			
	Module 08: Active Listening and Managing Tough Callers		00:28:00
Module 9: Managing Interoffice Calls and Voicemail			
	Module 09: Managing Interoffice Calls and Voicemail		00:10:00
Module 10: Problem Solving over the Phone			
	Module 10: Problem Solving over the Phone		01:04:00
Module 11: Intra Organisation Dealings			
	Module 11: Intra Organisation Dealings		00:35:00
Module 12: Measuring Customer Service			
	Module 12: Measuring Customer Service		00:12:00
Assignment			
	Assignment - Telephone Customer Service Training		00:00:00

Studyhub UK

Customer Service

Certificate in Further Education & Training (Cert Ed)

Telephone Customer Service Training

<p><strong>Customer Service Training Course</strong><strong> is Now The Most Demanding Course to Advance Your Career!</strong></p><p>Customer Service Course is for those who want to <strong>advance </strong>in this field. Throughout this course, you will learn the <strong>essential skills</strong> and gain the knowledge needed to become <strong> well versed in Personal Finance</strong>.</p><p>Our course starts with the basics of Customer Service training and gradually progresses towards <strong>advanced topics</strong>. Therefore, each lesson of this course is <strong> intuitive and easy to understand.</strong></p><p><strong>Key Points You'll Learn:</strong></p><ul><li>Customer service to create Super-fans who <strong>will buy more and recommend your business</strong> to their friends.</li><li>Create a customer experience that <strong>delights clients</strong> and makes them feel like they're getting a great product.</li><li><strong>Earn more money</strong> from repeat customers and referrals.</li><li>Turn even angry clients into loyal, long-term clients with <strong>amazing customer service</strong>.</li><li><strong>Engage</strong> your customers better.</li><li>Give customers an experience that makes them <strong>love your service.</strong></li></ul><p>So, stand out in the job market by completing the course. Get an accredited certificate and add it to your resume to <strong>impress your employers</strong>.</p><p>Along with the Customer Service training course, you also get:</p><ul><li>Lifetime Access</li><li>Unlimited Retake Exam &amp; Tutor Support</li><li>Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.)</li><li>100% Learning Satisfaction Guarantee</li></ul><p><strong>Curriculum Summary:</strong></p><ul><li>Importance of Customer Service</li><li>Customer Service Assistant</li><li>Providing 'Concierge' Level Of Service</li><li>The 5 Tenets Of Total Quality Management</li><li>How To Boost Customer service Satisfaction</li><li>How To Avoid The 10 Deadly Sins Of Customer Service!</li><li>More Money - Through Customer Retention</li><li>Dealing With Difficult Customers</li></ul><p><strong>Method of Assessment</strong></p><ul><li>MCQ Based</li><li>Passing Marks 60%</li><li>Instant Assessment and Feedback</li></ul><p><strong>Certification</strong></p><ul><li>CPD Accredited (CPD QS) Certificate</li><li>Digital (PDF) &amp; Hardcopy certificates are available</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this course.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To enrol in this course, all you need is a basic understanding of the English Language and an internet connection.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this course, you can explore trendy and in-demand jobs related to Customer Service.</p><ul><li>Customer Service Trainer: £25,000 to £40,000 per year</li><li>Customer Experience Specialist: £22,000 to £38,000 per year</li><li>Training and Development Coordinator: £22,000 to £35,000 per year</li><li>Customer Success Manager: £28,000 to £45,000 per year</li><li>Call Center Training Supervisor: £28,000 to £40,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p><strong>CPD Accredited PDF Certificate</strong></p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £10.79
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><ul><li>Inside the UK: Free</li><li>Outside of the UK: £9.99 each</li></ul></div>

                        </div>

Customer Service Training Course is Now The Most Demanding Course to Advance Your Career!
Customer Service Course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become  well versed in Personal Finance.
Our course starts with the basics of Customer Service training and gradually progresses towards advanced topics. Therefore, each lesson of this course is  intuitive and easy to understand.
Key Points You'll Learn:
Customer service to create Super-fans who will buy more and recommend your business to their friends.
Create a customer experience that delights clients and makes them feel like they're getting a great product.
Earn more money from repeat customers and referrals.
Turn even angry clients into loyal, long-term clients with amazing customer service.
Engage your customers better.
Give customers an experience that makes them love your service.
So, stand out in the job market by completing the course. Get an accredited certificate and add it to your resume to impress your employers.
Along with the Customer Service training course, you also get:
Lifetime Access
Unlimited Retake Exam & Tutor Support
Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.)
100% Learning Satisfaction Guarantee
Curriculum Summary:
Importance of Customer Service
Customer Service Assistant
Providing 'Concierge' Level Of Service
The 5 Tenets Of Total Quality Management
How To Boost Customer service Satisfaction
How To Avoid The 10 Deadly Sins Of Customer Service!
More Money - Through Customer Retention
Dealing With Difficult Customers
Method of Assessment
MCQ Based
Passing Marks 60%
Instant Assessment and Feedback
Certification
CPD Accredited (CPD QS) Certificate
Digital (PDF) & Hardcopy certificates are available
 CPD 
10 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone from any background can enrol in this course.
 Requirements 
To enrol in this course, all you need is a basic understanding of the English Language and an internet connection.
 Career path 
After completing this course, you can explore trendy and in-demand jobs related to Customer Service.
Customer Service Trainer: £25,000 to £40,000 per year
Customer Experience Specialist: £22,000 to £38,000 per year
Training and Development Coordinator: £22,000 to £35,000 per year
Customer Success Manager: £28,000 to £45,000 per year
Call Center Training Supervisor: £28,000 to £40,000 per year
 Certificates 
CPD Accredited PDF Certificate
 Digital certificate - Included 
CPD Accredited PDF Certificate
CPD Accredited Hard Copy Certificate
 Hard copy certificate - £10.79 
CPD Accredited Hard Copy Certificate
Delivery Charge:
Inside the UK: Free
Outside of the UK: £9.99 each

Compliance Central

Life Coach Training

<p><strong>Customer Service Online Training</strong></p><p>Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Level 2 Customer Service course right now. This Customer Service course is ideal for both job seekers and current employees.</p><p><strong>Learning Outcomes</strong></p><p>After completing this Customer Service course, you will be able to -</p><ul><li>Begin your career in any customer-facing role and succeed.</li><li>Recognize your client's most important needs.</li><li>Determine what it takes to have excellent customer service.</li><li>Dealing with difficult clients and difficult situations is a necessary part of the work.</li><li>Handle complaints professionally and confidently.</li></ul><p>If you are trying to secure your first job or advance your current customer service career, this Level 2 Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support.</p><p><strong>Why Choose this Customer Service Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong>Free Courses included with Customer Service Course</strong></p><ul><li><strong>Course 01: </strong>Dealing With Difficult People</li><li><strong>Course 02: </strong>Anger Management</li></ul> <p><strong>Customer Service Training</strong></p><p>An organization's success is determined by the quality of its customer support and services in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service.</p><p><strong>Course Curriculum of Customer Service</strong></p><ul><li>Module 01: Introduction to Customer Service</li><li>Module 02: Understanding the Organisation</li><li>Module 03: Prepare to Deliver Excellent Customer Service</li><li>Module 04: Communication in the Customer Service Role</li><li>Module 05: Understand Customers</li></ul><p><strong>Certificate of Completion</strong></p><p>You will receive a course completion certificate for free as soon as you complete the Customer Service course.</p> <li>
                                        <h3>
                                            
                                                Customer Service Training <span>39:00</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Customer Service Training</span>

                                                    <span>39:00</span>

                                                                                                                                                                
                                                            
                                                            
                                                            
                                                            
                                                                PDF
                                                            
                                                        
                                                                                                    </li>
                                        </ul>
                                    </li> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Customer Service Online Training</strong></p><p>This customer service course is ideal for-</p><ul><li>Candidates who are looking for a career change.</li><li>Candidates who want to boost their CVs in order to improve their job chances should read on.</li><li>Customer support representatives who want to advance their careers by honing their skills.</li><li>Those who plan to continue their education after graduation.</li><li>Company owners, administrators, and supervisors.</li><li>Anyone looking for a rewarding job in customer service.</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Customer Service Online Training</strong></p><p>There are <strong>no specific</strong> requirements for Customer Service course</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>Will be downloadable when all lectures have been completed.</p> </div>

                        </div>

Customer Service Online Training
Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Level 2 Customer Service course right now. This Customer Service course is ideal for both job seekers and current employees.
Learning Outcomes
After completing this Customer Service course, you will be able to -
Begin your career in any customer-facing role and succeed.
Recognize your client's most important needs.
Determine what it takes to have excellent customer service.
Dealing with difficult clients and difficult situations is a necessary part of the work.
Handle complaints professionally and confidently.
If you are trying to secure your first job or advance your current customer service career, this Level 2 Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support.
Why Choose this Customer Service Course from Us
Self-paced course, access available from anywhere.
Easy to understand, high-quality study materials.
Course developed by industry experts.
Automated and instant assessment results.
24/7 support via live chat, phone call or email.
Free PDF certificate as soon as completing the course.
Free Courses included with Customer Service Course
Course 01: Dealing With Difficult People
Course 02: Anger Management
Customer Service Training
An organization's success is determined by the quality of its customer support and services in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service.
Course Curriculum of Customer Service
Module 01: Introduction to Customer Service
Module 02: Understanding the Organisation
Module 03: Prepare to Deliver Excellent Customer Service
Module 04: Communication in the Customer Service Role
Module 05: Understand Customers
Certificate of Completion
You will receive a course completion certificate for free as soon as you complete the Customer Service course.
Customer Service Training 39:00   1: Customer Service Training 39:00 PDF
 Who is this course for? 
Customer Service Online Training
This customer service course is ideal for-
Candidates who are looking for a career change.
Candidates who want to boost their CVs in order to improve their job chances should read on.
Customer support representatives who want to advance their careers by honing their skills.
Those who plan to continue their education after graduation.
Company owners, administrators, and supervisors.
Anyone looking for a rewarding job in customer service.
 Requirements 
Customer Service Online Training
There are no specific requirements for Customer Service course
 Certificates 
Reed Courses Certificate of Completion
 Digital certificate - Included 
Will be downloadable when all lectures have been completed.

Training Tale

Service Design Courses (SDC)

<div>
	<h3><strong>Description:</strong></h3>
<p>A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills.</p>
<h3><b>Learning Outcomes:</b></h3>
<ul>
<li><span>Display a customer service outlook </span></li>
<li><span>Figure out your individual behavior affects the behaviors of others</span></li>
<li><span>Examine confidence eligibility as well as a problem solver</span></li>
<li><span>Implement the techniques to cope with customers</span></li>
<li><span>Set your choice for providing customer service </span></li>
<li><span>Recognise means to settle connectivities between excellence in customer service as well as your business and policies</span></li>
<li><span>Improvise the skills and practices essential for a customer service-focused manager</span></li>
<li><span>Detect the customers as well as what they are searching for being truly involved</span></li>
<li><span>Recognise who are your customers and what their interests are </span></li>
<li><span>Improve plans for generating engaged employees and satisfied customers in the related business units that you manage</span></li>
<li><span>The variation of body language as well as verbal dexterity</span></li>
<li><span>The points of verbal communication, for example, tone, cadence, and pitch</span></li>
<li><span>Asking questions and listening competency </span></li>
<li><span>The manners of disseminating negative news and how to say no.</span></li>
<li><span>Proficient means of negotiation</span></li>
<li><span>The significance of producing and sending meaningful messages</span></li>
<li><span>Materials to speed up communication</span></li>
<li><span>The worth of individualizing interactions and promoting relationships</span></li>
<li><span>Vocal techniques to boost speech as well as communication approach</span></li>
<li><span>Methodologies for controlling stress</span></li>
<li><span>The conditions and benefits of CRM on a company's bottom line </span></li>
<li><span>Explain various elements of a CRM plan</span></li>
<li><span>Improvise a checklist in case of readiness and success in CRM </span></li>
<li><span>Narrate how CRM produces value for organizations and customers </span></li>
<li><span>Think about improvising roles having the highest influence on CRM </span></li>
</ul>
<h3><b>Assessment:</b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</span></li>
<li><span>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</span></li>
</ul>
<h3><b>Certification:</b></h3>
<ul>
<li><span>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</span></li>
<li><span>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Complete Customer Service Training </b><span>is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic background.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Complete Customer Service Training</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</span></p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Complete Customer Service Training - Updated Version</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Who We Are and What We Do</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Establishing Your Attitude</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Identifying and Addressing Customer Needs</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Generating Return Business</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>In-Person Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Giving Customer Service over the Phone</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Providing Electronic Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recovering Difficult Customers</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding When to Escalate</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Complete Customer Service Training - Old Version</td>
				</tr>
								<tr>
					<td colspan="4">Module 01</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Skills</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dealing With Challenges Assertively</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dealing With Difficult People</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dealing With Stress</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Meeting Expectations</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Setting Goals</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Seven Steps to Customer Problem Solving</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Telephone Techniques</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Fifth Critical Element - Measure It</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Fourth Critical Element - Be a Problem Solver</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Second Critical Element - Defined in Your Organization</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Sixth Critical Element - Reinforce It</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Third Critical Element - Given Life by the Employees</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is Customer Service?</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Who Are Your Customers?</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Six Critical Elements</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Leadership</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Five Practices of Leadership</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Asking the Right Questions</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Close with Vocals</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Closing Down the Voice</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cold and Warm Calls</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing a Script</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Did You Hear Me?</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>It's More Than Just a Phase</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Negotiation Techniques</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>News from Within</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Perfecting the Script</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Phone Tag and Getting the Call Back</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Sales by Phone</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Saying No</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Staying Out of Voice Mail Jail</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Stress Busting</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Taking Messages99</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>This is My Mentor</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>To Serve and Delight</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Verbal Communication Techniques</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What's Missing in Telephone Communication?</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Who Are Your Customers?</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Building the Future</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Checklist for Success</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Considerations in Tool Selection</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Relationship Management</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Evaluating and Reviewing Your Program</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Homegrown vs. Application Service Provider</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Requirement Driven Product Selection</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strategies for Customer Retention</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Development Team</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What CRM Is and Who It Serves</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Complete Customer Service Training</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Complete Customer Service Training</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Description:
A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills.
Learning Outcomes:
Display a customer service outlook
Figure out your individual behavior affects the behaviors of others
Examine confidence eligibility as well as a problem solver
Implement the techniques to cope with customers
Set your choice for providing customer service
Recognise means to settle connectivities between excellence in customer service as well as your business and policies
Improvise the skills and practices essential for a customer service-focused manager
Detect the customers as well as what they are searching for being truly involved
Recognise who are your customers and what their interests are
Improve plans for generating engaged employees and satisfied customers in the related business units that you manage
The variation of body language as well as verbal dexterity
The points of verbal communication, for example, tone, cadence, and pitch
Asking questions and listening competency
The manners of disseminating negative news and how to say no.
Proficient means of negotiation
The significance of producing and sending meaningful messages
Materials to speed up communication
The worth of individualizing interactions and promoting relationships
Vocal techniques to boost speech as well as communication approach
Methodologies for controlling stress
The conditions and benefits of CRM on a company's bottom line
Explain various elements of a CRM plan
Improvise a checklist in case of readiness and success in CRM
Narrate how CRM produces value for organizations and customers
Think about improvising roles having the highest influence on CRM
Assessment:
At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.
Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.
Certification:
After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.
Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.
Who is this Course for?
Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic background.
Requirements
Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
Career Path
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
Complete Customer Service Training - Updated Version			
	Who We Are and What We Do		00:17:00
	Establishing Your Attitude		00:13:00
	Identifying and Addressing Customer Needs		00:12:00
	Generating Return Business		00:14:00
	In-Person Customer Service		00:10:00
	Giving Customer Service over the Phone		00:12:00
	Providing Electronic Customer Service		00:12:00
	Recovering Difficult Customers		00:15:00
	Understanding When to Escalate		00:14:00
Complete Customer Service Training - Old Version			
Module 01			
	Communication Skills		01:00:00
	Dealing With Challenges Assertively		00:15:00
	Dealing With Difficult People		00:30:00
	Dealing With Stress		00:30:00
	Meeting Expectations		00:15:00
	Setting Goals		00:30:00
	Seven Steps to Customer Problem Solving		00:30:00
	Telephone Techniques		01:00:00
	The Fifth Critical Element - Measure It		00:15:00
	The Fourth Critical Element - Be a Problem Solver		01:00:00
	The Second Critical Element - Defined in Your Organization		00:15:00
	The Sixth Critical Element - Reinforce It		00:30:00
	The Third Critical Element - Given Life by the Employees		00:15:00
	What is Customer Service?		00:15:00
	Who Are Your Customers?		00:15:00
Module 02			
	Six Critical Elements		00:30:00
	Understanding Leadership		00:30:00
	Five Practices of Leadership		00:45:00
Module 03			
	Asking the Right Questions		00:15:00
	Close with Vocals		00:15:00
	Closing Down the Voice		00:10:00
	Cold and Warm Calls		00:15:00
	Developing a Script		00:15:00
	Did You Hear Me?		00:15:00
	It's More Than Just a Phase		00:15:00
	Negotiation Techniques		00:15:00
	News from Within		00:15:00
	Perfecting the Script		00:15:00
	Phone Tag and Getting the Call Back		00:15:00
	Sales by Phone		00:10:00
	Saying No		00:05:00
	Staying Out of Voice Mail Jail		00:05:00
	Stress Busting		00:05:00
	Taking Messages99		00:05:00
	This is My Mentor		00:05:00
	To Serve and Delight		00:05:00
	Verbal Communication Techniques		00:15:00
	What's Missing in Telephone Communication?		00:15:00
	Who Are Your Customers?		00:15:00
Module 04			
	Building the Future		00:15:00
	Checklist for Success		00:15:00
	Considerations in Tool Selection		00:15:00
	Customer Relationship Management		00:10:00
	Evaluating and Reviewing Your Program		00:15:00
	Homegrown vs. Application Service Provider		00:15:00
	Requirement Driven Product Selection		00:15:00
	Strategies for Customer Retention		00:15:00
	The Development Team		00:15:00
	What CRM Is and Who It Serves		00:15:00
Mock Exam			
	Mock Exam- Complete Customer Service Training		00:30:00
Final Exam			
	Final Exam- Complete Customer Service Training		00:30:00
Order Your Certificate and Transcript			
	Order Your Certificates and Transcripts		00:00:00

2506 Courses

Airport Operations & Airport Management

By Skill Up

Social Media Strategist Skills Training

By Skill Up

Bank Teller

By Skill Up

Reception Manager

By Skill Up

Travel and Tourism

By Skill Up

Tourism Operation and Management - Level 5

By Skill Up

Receptionist Skills

By Skill Up

Supply Chain Analyst

By Skill Up

Personal Assistant and Minute Taking Guidence

By Skill Up

Admin Support Assistant

By Skill Up

Search By Location