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1238 Courses

Holistic Therapy Accredited Course - CPD Certified

By Compliance Central

Are you looking to enhance your Holistic Therapy skills? If yes, then you have come to the right place. Our comprehensive course on Holistic Therapy Accredited Course - CPD Certified will assist you in producing the best possible outcome by mastering the Holistic Therapy Accredited Course - CPD Certified skills. The Holistic Therapy course is for those who want to be successful. In the Holistic Therapy Accredited Course - CPD Certified course, you will learn the essential knowledge needed to become well versed in Holistic Therapy Accredited Course - CPD Certified. Our Holistic Therapy course starts with the basics of Holistic Therapy and gradually progresses towards advanced topics. Therefore, each lesson of this Holistic Therapy course is intuitive and easy to understand. Why would you choose the Holistic Therapy course from Compliance Central: Lifetime access to Holistic Therapy course materials Full tutor support is available from Monday to Friday with the Holistic Therapy course Learn Holistic Therapy skills at your own pace from the comfort of your home Gain a complete understanding of Holistic Therapy course Accessible, informative Holistic Therapy learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Holistic Therapy Study Holistic Therapy in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Holistic Therapy Course Improve your chance of gaining in demand skills and better earning potential by completing the Holistic Therapy Holistic Therapy Curriculum Breakdown of the Holistic Therapy Course Module 01: An Introduction to Holistic Therapy Module 02: Mind and Body (Part - 01) Module 03: Mind and Body (Part - 02) Module 04: Choosing a Holistic Therapy Module 05: Setting up Your Holistic Practice Module 06: Resources for Holistic Therapists CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Holistic Therapy course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Holistic Therapy. It is also great for professionals who are already working in Holistic Therapy and want to get promoted at work. Requirements To enrol in this Holistic Therapy course, all you need is a basic understanding of the English Language and an internet connection. Career path The Holistic Therapy course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Holistic Therapy. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Holistic Therapy Accredited Course - CPD Certified
Delivered Online On Demand9 hours
£12

Certificate on Creativity and Creative Problem Solving

By Online Training Academy

Are you ready to revolutionize the way you approach challenges? Do you want to harness the power of creativity to find innovative solutions in your personal and professional life? The Certificate on Creativity and Creative Problem Solving is your gateway to mastering the art of inventive thinking and effective problem resolution. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This course on Creativity and Creative Problem Solving covers important skills for understanding and improving mental health and effectively solving problems. Learners start by gaining a basic understanding of mental health and the role of mental health support workers. They learn about the laws and services related to mental health and how community mental health teams function. The course emphasizes the importance of involving service users and maintaining mental health in the workplace. In the problem-solving section, learners are guided through a structured method to solve problems creatively. They learn to define problems clearly, gather relevant information, and prepare for brainstorming sessions. The course teaches techniques to generate multiple solutions, analyze them critically, and select the best option. Finally, learners plan the implementation of their chosen solution and reflect on the process to record any lessons learned. This comprehensive approach equips learners with practical skills for creative problem-solving and mental health awareness. Course Curriculum Module 01: Introduction to Mental Health Module 02: Overview of Mental Health Support Worker Module 03: Mental Health Legislation and Services Module 04: Community Mental Health Teams (CMHTs) Module 05: The Participation of The Service User Module 06: Mental Health in the Workplace Module 07: The Problem Solving Method Module 08: Problem Definition Module 09: Information Gathering Module 10: Preparing for Brainstorming Module 11: Generating Solutions (I) Module 12: Generating Solutions (II) Module 13: Analyzing Solutions Module 14: Selecting a Solution Module 15: Planning Your Next Steps Module 16: Recording Lessons Learned Learning Outcomes: Understand the fundamentals of mental health and support services. Comprehend mental health legislation and associated services. Recognise the role of Community Mental Health Teams. Engage service users in the mental health process. Apply the problem-solving method effectively. Analyse and select optimal solutions systematically. CPD 10 CPD hours / points Accredited by CPD Quality Standards Certificate on Creativity and Creative Problem Solving 2:06:55 1: Module 01: Introduction to Mental Health 12:28 2: Module 02: Overview of Mental Health Support Worker 09:38 3: Module 03: Mental Health Legislation and Services 18:07 4: Module 04: Community Mental Health Teams (CMHTs) 11:42 5: Module 05: The Participation of The Service User 12:42 6: Module 06: Mental Health in the Workplace 13:37 7: Module 07: The Problem Solving Method 04:39 8: Module 08: Problem Definition 06:34 9: Module 09: Information Gathering 04:05 10: Module 10: Preparing for Brainstorming 06:52 11: Module 11: Generating Solutions (I) 06:35 12: Module 12: Generating Solutions (II) 02:44 13: Module 13: Analyzing Solutions 05:18 14: Module 14: Selecting a Solution 04:33 15: Module 15: Planning Your Next Steps 02:44 16: Module 16: Recording Lessons Learned 02:37 17: CPD Certificate - Free 01:00 18: Leave A Review 01:00 Who is this course for? Aspiring mental health support workers Community health team members Workplace mental health advocates Problem-solving enthusiasts Service user advocates Career path Mental Health Support Worker Community Mental Health Worker Mental Health Policy Advisor Workplace Mental Health Coordinator Creative Problem-Solving Consultant Service User Advocate Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Certificate on Creativity and Creative Problem Solving
Delivered Online On Demand2 hours 6 minutes
£12

Speech and Language Therapy Diploma

4.7(160)

By Janets

Become a decoder ring for the unspoken language.  This Level 5 Speech and Language Therapy Diploma, endorsed by QLS and accredited by CPD UK, equips you with the foundational knowledge and skills to make a real difference in the lives of individuals with speech and language difficulties. It delves into the fascinating world of human communication, from the intricate dance of vocal cords to the complex pathways of language processing in the brain. Learn to identify the challenges individuals face – from the frustration of stuttering to the silence of developmental delays.  Are you ready to become a bridge, a voice amplifier, a communication cheerleader? Enrol today and embark on your journey towards a world where everyone can be heard! Learning Outcomes Gain a comprehensive understanding of the speech and language mechanisms. Explore various speech and language disorders, including articulation difficulties, fluency problems, developmental delays, and aphasia. Learn to effectively assess communication skills in individuals across different age groups and identify areas requiring support. Develop practical skills in implementing evidence-based therapy techniques. Understand the ethical considerations in speech and language therapy. Learn to collaborate effectively with other healthcare professionals and caregivers. Why choose this course Affordable, Accessible, informative and well-structured study materials Earn a globally recognised accredited qualification Study in your own time, at your own pace, through any device Benefit from feedback through mock exams and multiple-choice assessments Excellent career advancement/career switch opportunities Get 24/7 help or advice from our email and live chat teams Who is this course for Aspiring Speech and Language Therapists Healthcare Professionals Educators & Teaching Assistants Parents & Carers Entry requirements While formal qualifications might not be mandatory, a genuine interest in communication and some experience working with children or adults with disabilities can be beneficial to good written and verbal communication skills. Certification Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of Achievement. This certificate will be delivered to your doorstep through the post for £99. An extra £10 postage charge will be required for students leaving overseas.  CPD Accredited Certificate After completing the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment At the end of the course, there will be an online MCQ assessment. In order to pass this exam, you must score at least 60%. When you submit the assessment, you will get the results immediately and can apply for your QLS-endorsed certificate. Career Path This Level 5 qualification opens doors to various career paths in the field of speech and language therapy. Depending on your goals and further education, possibilities include: Speech and Language Therapy Assistant Communication Specialist Early Intervention Practitioner Community Outreach Worker By embarking on this journey, you’ll gain the knowledge and skills to empower individuals with speech and language difficulties to find their voice and communicate effectively. This course is your first step towards a rewarding career in communication and a chance to make a positive impact on the lives of others. Course Content Module 01: An Overview of Speech Therapy Module 02: The Science of Speech Module 03: The Anatomy of Speech Module 04: Characteristics of Speech: Linguistic Disciplines Module 05: Literacy & Language Development Module 06: Child Speech & Language Disorders Module 07: Adult Speech & Language Disorders Module 08: How to Help a Child with SL Difficulties

Speech and Language Therapy Diploma
Delivered Online On Demand3 weeks
£9.99

Certificate in Awareness of Mental Health Problems - Level 2

By Training Tale

Employers in the United Kingdom, particularly those in the health and social care sectors, are increasingly interested in their staff having a good understanding of various mental health problems. The demand for mental health skills and resources has steadily increased over the last decade, but it has increased since COVID19. Employees and employers have placed mental health awareness at the top of their priority lists. This Certificate in Awareness of Mental Health Problems - Level 2 course will teach you about various aspects of mental illness and will help you improve your skills. This Certificate in Awareness of Mental Health Problems - Level 2 qualification will help you to gain a thorough understanding of mental health needs and how to deal with them. The Certificate in Awareness of Mental Health Problems - Level 2 course includes a wide range of mental health issues and how they affect individuals. You will also learn how to manage these illnesses and work with people on tackling mental health problems. Learning Outcomes After completing this Certificate in Awareness of Mental Health Problems - Level 2 course, the learner will be able to: Understand the fundamentals of Mental Health. Gain a solid understanding of stress, Anxiety, Phobias, Depression, Postnatal Depression and Schizophrenia. Gain in-depth knowledge about Dementia. Understand Bipolar Disorder and Eating Disorders. Understand Attention Deficit Hyperactivity Disorder (ADHD). Understand Obsessive-Compulsive Disorder (OCD). Understanding Post-Traumatic Stress Disorder (PTSD). Why Choose Level 2 Certificate in Awareness of Mental Health Problems Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Certificate in Awareness of Mental Health Problems - Level 2 Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Certificate in Awareness of Mental Health Problems - Level 2 course. **Other Benefits of Certificate in Awareness of Mental Health Problems - Level 2 Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Certificate in Awareness of Mental Health Problems - Level 2 course] Course curriculum Module 01: Understanding Mental Health Module 02: Understanding Stress Module 03: Understanding Anxiety Module 04: Understanding Phobias Module 05: Understanding Depression Module 06: Understanding Postnatal Depression Module 07: Understanding Bipolar Disorder Module 08: Understanding Schizophrenia Module 09: Understanding Dementia Module 10: Understanding Eating Disorders Module 11: Understanding Attention Deficit Hyperactivity Disorder Module 12: Understanding Obsessive-Compulsive Disorder - OCD Module 13: Understanding Post-Traumatic Stress Disorder - PTSD -------------- Assessment Method After completing each module of the Certificate in Awareness of Mental Health Problems - Level 2 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Certificate in Awareness of Mental Health Problems - Level 2 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Certificate in Awareness of Mental Health Problems - Level 2 course is ideal for anyone who wants to start a career in the mental health care sector or who already works in this field and wants to learn more about mental health awareness. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path If you enrol in this course, it could lead to a career in Education and Childcare. This is especially useful for careers like: Social Work Assistant (£12,500 to £25,000) Mental Health Nurse (£25,654 to £45,838) Psychological Wellbeing Practitioner (£25,654 to £45,838) Certificates Certificate of completion Digital certificate - Included

Certificate in Awareness of Mental Health Problems - Level 2
Delivered Online On Demand12 hours
£12

Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE)

By Training Tale

Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Do you want to delve deeper into the intriguing fields of Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE)? we have designed a special solution for you to make you aware and provide knowledge about Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE). By attending our Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) course, practitioners will have a deeper understanding of the complexities surrounding child exploitation problems. This Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) course, will cover the risk factors and the role of children. A number of exploitation warning signs are also explained in this Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) course. The reasoning behind young people's reactions to them is also explained in Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE). Best practices for handling problems and directing pupils to social services are described in our Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) course. Join this Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) course to realize all that you can achieve! Learning Outcome of this Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Course After completing the Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) course, learners will know about: A clear overview of CSE and CCE from this Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) course. This Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) course also describes risk factors, warning signs, and consequences. The in-depth information about CCE, you will get from the Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) course. Overall this Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) course will help to acquire the best practices for the concerns. Special Offers of this Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Course This Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Course includes a FREE PDF Certificate. Lifetime access to this Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Course Instant access to this Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Course Get FREE Tutor Support from Monday to Friday in this Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Course Main Course: Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Course Free Courses Course 01: Speech & Language Therapy Course 02: Level 4 Early Years Course [Note: Free PDF certificate as soon as completing the Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) course] Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Industry Experts Designed this Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE)Course into 04 detailed modules. Course Curriculum of Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Module 01: An Overview of CSE and CCE Module 02: CSE: Risk Factors, Warning Signs, and Consequences Module 03: A Closer Look to CCE Module 04: Best Practice for Responding to Concerns Assessment Method of Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) After completing each module of the Child Sexual Exploitation & Child Criminal Exploitation Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) After completing the MCQ/Assignment assessment for this Child Sexual Exploitation & Child Criminal Exploitation course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) This Child Sexual Exploitation & Child Criminal Exploitation: Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) course is very beneficial for anybody who works with children, adolescents, or families. Requirements Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Students who intend to enroll in this Child Sexual Exploitation & Child Criminal Exploitation: Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) course must meet the following requirements: Child Sexual Exploitation: Good command of the English language Child Sexual Exploitation: Must be vivacious and self-driven. Child Sexual Exploitation: Basic computer knowledge Child Sexual Exploitation: A minimum of 16 years of age is required. Career path Child Sexual Exploitation & Child Criminal Exploitation: Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Start a lucrative career in the rapidly expanding Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) field with the aid of this in-depth training. Certificates Certificate of completion Digital certificate - Included

Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE)
Delivered Online On Demand14 hours
£12

Crisis Communication for HR Training

By Online Training Academy

In the face of unforeseen challenges, the strength of your workforce's communication can be the linchpin between mere survival and thriving success. Our comprehensive programme delves into the very core of crisis communication, equipping HR professionals with the acumen to navigate turbulent times with unwavering confidence. From the initial stages of planning to the execution of resilient strategies, every aspect is meticulously crafted to transform potential chaos into an opportunity for cohesive and clear communication. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This programme doesn't just skim the surface. It immerses you into the intricate dance of effective dialogue during critical moments, ensuring you're not just reactive, but proactive. You'll gain insights on how to anticipate and prepare for crises, ensuring that your messages are not only heard but understood. By fostering a resilient workforce, you're not just managing crises-you're leading your team with a steady hand through the storm, ensuring continuity and morale remain steadfast. Join us in reshaping how crises are managed, turning potential pitfalls into platforms for growth and unity. Course Curriculum Module 01: Crisis and HR Manager Module 02: Planning and Managing Communication Module 03: Effective Communication Module 04: Preparing for a Crisis Module 05: Communication During and After a Crisis Module 06: Building a Crisis Resilient Workforce Learning Outcomes: Understand the HR manager's role during crises for effective resolution. Develop strategic communication plans for crisis situations within organisations. Enhance communication skills for clarity and impact in crises. Prepare proactively for potential crises within the workplace. Manage communication effectively during and after crisis events. Build and maintain a crisis-resilient workforce through strategic initiatives. CPD 10 CPD hours / points Accredited by CPD Quality Standards Crisis Communication for HR Training 1:33:41 1: Module 01: Crisis and HR Manager 12:30 2: Module 02: Planning and Managing Communication 13:42 3: Module 03: Effective Communication 18:55 4: Module 04: Preparing for a Crisis 13:58 5: Module 05: Communication During and After a Crisis 12:45 6: Module 06: Building a Crisis Resilient Workforce 20:51 7: CPD Certificate - Free 01:00 Who is this course for? HR managers seeking crisis communication expertise. HR professionals aiming to improve crisis readiness. Team leaders handling communication during crises. Business owners enhancing crisis management strategies. Organisational development consultants specialising in resilience. Career path HR Manager Crisis Communication Specialist Employee Relations Manager Corporate Communications Director Organisational Development Consultant Workforce Resilience Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Crisis Communication for HR Training
Delivered Online On Demand1 hour 36 minutes
£12

Care Planning and Record Keeping Training Course

By Online Training Academy

A Care Planning and Record Keeping Training Course is essential in the modern world, providing critical skills in creating, implementing, and maintaining effective care plans. The Care Planning process involves detailed modules such as Concept Care Mapping, Planning Care With the Individual in Need, and Safeguarding Children, Young People, and Their Families, which are crucial for personalized care. Learning Care Planning is highly beneficial as it aligns with the UK's Care Planning Policy and emphasizes confidentiality and accurate record-keeping. Mastery of these skills can significantly enhance job opportunities in the UK, where healthcare roles demand meticulous Care Planning abilities. In the UK, professionals in this field can expect an average salary ranging from £20,000 to £30,000 annually, depending on experience and qualifications. The sector is experiencing robust growth, with demand for skilled care planners increasing by approximately 15% annually due to an aging population and heightened focus on quality care standards. This Care Planning course not only improves employability but also ensures adherence to high standards of care, making it indispensable in the current healthcare landscape. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to the Care Planning Process Module 02: Planning Care With the Individual in Need Module 03: Concept Care Mapping Module 04: Implementing and Evaluating the Care Plan Module 05: Maintaining Medical Records Module 06: Care Planning Policy in the UK Module 07: Confidentiality and Record-Keeping Module 08: Safeguarding Children, Young People and Their Families Learning Outcomes: Understand care planning fundamentals and process initiation. Implement individual-centric care plans with precision and empathy. Utilize concept care mapping to enhance care plan effectiveness. Evaluate and adjust care plans for optimal outcomes and satisfaction. Demonstrate proficiency in maintaining accurate medical records consistently. Uphold UK care planning policies while ensuring confidentiality and integrity. CPD 10 CPD hours / points Accredited by CPD Quality Standards Care Planning and Record Keeping Training Course 1:42:14 1: Module 01: Introduction to the Care Planning Process Preview 11:56 2: Module 02: Planning Care With the Individual in Need 13:20 3: Module 03: Concept Care Mapping 10:54 4: Module 04: Implementing and Evaluating the Care Plan 13:57 5: Module 05: Maintaining Medical Records 15:32 6: Module 06: Care Planning Policy in the UK 11:28 7: Module 07: Confidentiality and Record-Keeping 08:57 8: Module 08: Safeguarding Children, Young People and Their Families 14:10 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? This Care Planning and Record Keeping Training course is accessible to anyone eager to learn more about this topic. Through this Care Planning Training course, you'll gain a solid understanding of Care Planning and Record Keeping Training. Moreover, this course is ideal for: Healthcare professionals seeking advanced care planning skills. Social workers aiming to improve care coordination and effectiveness. Caregivers in residential or community settings desiring comprehensive training. Administrators and managers responsible for care planning oversight. Individuals aspiring to specialize in safeguarding children and families. Requirements There are no requirements needed to enrol into this Care Planning and Record Keeping Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Care Planning and Record Keeping Training course. Career path After finishing this Care Planning Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Care Planning Training are: Care Coordinator - £22K to £32K/year. Social Worker - £24K to £40K/year. Community Support Worker - £18K to £28K/year. Mental Health Nurse - £24K to £40K/year. Medical Records Officer - £19K to £27K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Care Planning and Record Keeping Training Course
Delivered Online On Demand1 hour 42 minutes
£12

Customer Service Diploma Level 2 & 3

By Online Training Academy

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Customer Service Diploma Level 2 & 3
Delivered Online On Demand42 minutes
£12

Speech & Language Therapy - Level 3 CPD Accredited Course

By Online Training Academy

Are you passionate about making a difference in people's lives? Do you have a knack for communication and a desire to help others find their voice? If so, our Speech & Language Therapy course is tailor-made for you! According to Reed a Speech and Language Therapist can earn upto £35,000 in a year depending on experience, location and other factors. Don't miss out on the chance to make a meaningful impact in the lives of others. Enrol in our Speech & Language Therapy course today and take the first step towards a rewarding career where you help individuals unlock their full potential through the power of communication! Key Features This Speech & Language Therapy - Level 3 CPD Accredited Course Includes: This Speech & Language Therapy Course is CPD Certified Free Certificate from Reed CIQ Approved Speech & Language Therapy Course Developed by Specialist Lifetime Access Course Curriculum Speech & Language Therapy Course: Module 01: Introduction to Speech Therapy Module 02: The Science Behind Speech Module 03: Speech Anatomy Module 04: Characteristics of Speech: Linguistic Aspects Module 05: Language Development and Literacy Module 06: Speech and Language Disorders in Children Module 07: Speech and Language Disorders in Adults Learning Outcomes This Speech & Language Therapy Course Comes with: Introduction to Speech Therapy: Understand foundational concepts of speech therapy practices. The Science Behind Speech: Explore the scientific principles underlying speech production and communication. Speech Anatomy: Acquire knowledge of the anatomical structures essential for effective speech. Characteristics of Speech: Linguistic Aspects: Analyse linguistic elements influencing speech characteristics and expression. Language Development and Literacy: Comprehend the interplay between language development and literacy skills. Speech & Language Therapy Disorders: Identify and evaluate speech & language therapy disorders in both children and adults. Certification After completing this Speech & Language Therapy - Level 3 CPD Accredited Course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Speech & Language Therapy - Level 3 CPD Accredited Course 1:14:02 1: Module 01: Introduction to Speech Therapy Preview 04:51 2: Module 02: The Science Behind Speech 09:26 3: Module 03: Speech Anatomy 04:00 4: Module 04: Characteristics of Speech: Linguistic Aspects 13:45 5: Module 05: Language Development and Literacy 11:01 6: Module 06: Speech and Language Disorders in Children 17:14 7: Module 07: Speech and Language Disorders in Adults 12:45 8: CPD Certificate - Free 01:00 Who is this course for? This Speech & Language Therapy course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Speech & Language Therapy. Moreover, this course is ideal for: Individuals aspiring to enter speech & language therapy professions. Educational professionals seeking a deeper understanding of speech & language therapy. Parents and caregivers interested in supporting children's speech & language therapy development. Healthcare practitioners aiming to enhance their knowledge in speech & language therapy. Linguistics enthusiasts exploring applications in speech and language sciences. Requirements There are no requirements needed to enrol into this Speech & Language Therapycourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Speech & Language Therapy course. Career path After finishing this Speech & Language Therapy course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Speech & Language Therapy are: Speech and Language Therapist Speech Pathology Assistant Communication Support Worker Educational Speech-Language Pathologist Clinical Linguist Adult Speech and Language Therapist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Speech & Language Therapy - Level 3 CPD Accredited Course
Delivered Online On Demand1 hour 12 minutes
£12

End of Life Care Training

By Online Training Academy

In today's world, End of Life Care training is indispensable, given the aging population and the complexities of modern healthcare. This End of Life Care training course equips individuals with essential skills to provide compassionate and comprehensive care to those nearing the end of their lives. With modules covering everything from advance care planning to spiritual and psychosocial support, End of Life Care training ensures professionals can navigate the delicate nuances of this crucial phase with expertise and empathy. In the UK, where the demand for such specialized care is on the rise, mastering these skills opens doors to rewarding job opportunities. Positions in hospices, hospitals, and community care settings await those with End of Life Care certification, offering competitive salaries averaging £25,000 to £35,000 annually. Moreover, the advantages of pursuing this course extend beyond employment prospects; it enables individuals to make a profound difference in people's lives during their most vulnerable moments. With the sector seeing a steady increase in demand for qualified professionals, now is the opportune time to embark on a career path in End of Life Care, with job opportunities expected to grow by 10-15% in the coming years. Join us in this noble pursuit, where every lesson learned is a beacon of hope, illuminating the path towards dignified care and comfort at life's most tender juncture. Enrol today and embark on a journey that transcends mere education, forging you into a beacon of compassion in the realm of end-of-life care. Key Features of This End of Life Care Course: CPD Certified End of Life Care Course Free Certificate from Reed CIQ Approved End of Life Care Course Developed by Specialist Lifetime Access Course Curriculum of This End of Life Care Course Module 01: Introduction to End of Life Care Module 02: Availability of Services Module 03: Advance Care Planning Module 04: Goals of Care Module 05: Physical Illness Module 06: Neurological Illness Module 07: Quality Care at the End of Life Module 08: Communication During the End of Life Module 09: Palliative Care Holistic Assessment Module 10: Spiritual and Psychosocial Care Module 11: Care after Death Module 12: Further Support, Training and Development Module 13: Legal Aspects Learning Outcomes: Analyze services availability for End of Life Care in communities effectively. Implement advance care planning strategies for optimal patient outcomes. Discuss and set appropriate goals of care in End of Life Care scenarios. Assess physical and neurological illnesses affecting End of Life Care patients comprehensively. Apply holistic assessment techniques for palliative care accurately. Navigate legal aspects surrounding End of Life Care ethically and professionally. CPD 10 CPD hours / points Accredited by CPD Quality Standards End of Life Care Training 3:17:46 1: Module 01: Introduction to End of Life Care Preview 13:26 2: Module 02: Availability of Services 20:54 3: Module 03: Advance Care Planning 17:10 4: Module 04: Goals of Care 07:56 5: Module 05: Physical Illness 20:33 6: Module 06: Neurological Illness 22:23 7: Module 07: Quality Care at the End of Life 08:31 8: Module 08: Communication During the End of Life 13:30 9: Module 09: Palliative Care Holistic Assessment 08:01 10: Module 10: Spiritual and Psychosocial Care 21:30 11: Module 11: Care after Death 10:16 12: Module 12: Further Support, Training and Development 12:18 13: Module 13: Legal Aspects 20:18 14: CPD Certificate - Free 01:00 Who is this course for? This End of Life Care Training course is accessible to anyone eager to learn more about this topic. Through this End of Life Care Training course, you'll gain a solid understanding of End of Life Care Training. Moreover, this End of Life Care Training course is ideal for: Healthcare professionals seeking advanced training in End of Life Care. Nurses aiming to enhance their skills in palliative and hospice care. Social workers dedicated to supporting individuals and families during End of Life Care. Hospice volunteers looking to deepen their understanding of End of Life Care. Medical students preparing for future roles in End of Life Care support. Requirements There are no requirements needed to enrol into this End of Life Care Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this End of Life Care Training course. Career path After finishing this End of Life Care Training course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of End of Life Care Training are: Hospice Nurse - £26K to 40K/year. Palliative Care Social Worker - £27K to 36K/year. End-of-Life Care Coordinator - £30K to 45K/year. Bereavement Counsellor - £24K to 38K/year. Hospice Chaplain - £28K to 42K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

End of Life Care Training
Delivered Online On Demand3 hours 18 minutes
£12