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A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This coursewill teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary & Receptionist Bundle Course Course 01: Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 1 Certificate in Well-being Course 07: Mental Health Support Worker Course 08: Workplace Stress Management Course 09: Level 2 Award in Job Search and Interview Skills Course 10: Anger Management ***Others Included of this Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 2 Award in Job Search and Interview Skills*** Module 01: Preparing to Achieve Own Job Goals Module 02: Promoting Yourself and Preparing for a Job Interview ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary & Receptionist, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
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Course Content Introduction and Setup Welcome To The Course 00:11:00 Environment Setup 00:12:00 Anatomy of a React Project 00:13:00 Getting Started with ReactJS Writing a React Component 00:09:00 Purchasing and Procurement Management 01:40:00 The React State 00:15:00 Understanding Component Props and Re-rendering 00:18:00 Importing CSS Into React Components[iframevideo] [/iframevideo] 00:05:00 Building a ReactJS Website Coding a calculator part 1 00:19:00 Coding a Calculator Part 2 00:35:00 React Website Setup 00:06:00 Component Children 00:17:00 React Routing 00:10:00 Route Parameters and HTML Slicing Part 1 00:15:00 Route Parameters and HTML Slicing Part 2 00:17:00 Services and Portfolio Pages Part 2 00:10:00 Working With Forms in React Part 1 00:16:00 Working With Forms in React Part 2 00:22:00 Using Formik 00:23:00 Yup Form Validation Schemas 00:17:00 Rest API with LoopbackJS Setup of REST API Using LoopbackJS 00:15:00 Creating Models 00:13:00 Model Observers 00:16:00 Model Relations 00:16:00 ESLINT 00:09:00 Subclassing Access Tokens 00:06:00 Persisting Data Using MongoDB 00:20:00 Creating Data 00:07:00 Updating Data 00:04:00 Finding Model Instances Part 2 00:03:00 Deleting Model Instances 00:07:00 Creating Post Collection 00:06:00 Roles and Rolemapping 00:14:00 Applying Access Control to Our Post Model 00:13:00 Adding an Editor Role 00:10:00 Creating a Category Model 00:09:00 File Storage and Collection Part 1 00:15:00 File Storage and Collection Part 2 00:10:00 Custom Remote Methods and File Uploads Part 1 00:18:00 Custom Remote Methods and File Uploads Part 2 00:14:00 Creating Login Route 00:18:00 Adding a Login Form 00:12:00 Redux and Material-UI Wrapping Components 00:11:00 Dispatching Actions 00:06:00 Creating Our Store and Reducers 00:24:00 Integrating Remote API Calls 00:22:00 Applying Middle Ware 00:15:00 Material-UI Intro 00:12:00 Drawer and CSS 00:16:00 Drawer Collapsing and Animations 00:14:00 Icons, Lists, Links 00:17:00 Main Content Class 00:14:00 Persisting Reducers Using Local Storage 00:15:00 Basic Tables 00:11:00 Fetching Posts and Users From Our API 00:21:00 Fab Buttons 00:12:00 Setting up Redux, Material-UI and Formik for Our Add Post Page 00:12:00 Material-UI Forms With Formik 00:19:00 Flex Display and Connecting Our Post Form to Our Database via Redux Part 1 00:15:00 Flex Display and Connecting Our Post Form to Our Database via Redux Part 2 00:15:00 Editing Existing Posts 00:28:00 Uploading Post Images Part 1 00:16:00 Uploading Post Images Part 2 00:17:00 Integrating Quill as a Content Editor 00:18:00 Loading Posts on the Front-end Part 1 00:14:00 Loading Posts on The Front-end Part 2 00:17:00 Loading More Posts on Demand 00:12:00 Single Post Page 00:27:00 Registering New Accounts 00:25:00 Posting Comments and Adding Relations and ACLs to Our API Part 1 00:20:00 Posting Comments and Adding Relations and ACLs to Our API Part 2 00:19:00 Deploying React Apps With NGINX 00:26:00 Deploying Our API Using PM2 And NGINIX Part 1 00:18:00 Deploying Our API Using PM2 And NGINIX Part 2 00:14:00 Deploying Our API Using PM2 And NGINIX Part 3 00:17:00 WebSocket Chat Application Creating A Chat App 00:08:00 Creating Our Chat Store 00:11:00 Websocket Connections 00:08:00 Sending Socket Messages 00:13:00 Creating Signup and Login Forms 00:18:00 Writing Account Based Logic Part 1 00:30:00 Writing Account Based Logic Part 2 00:02:00 Using Auth Tokens 00:13:00 Styling The Messenger 00:21:00 Tracking Logged In Users 00:14:00 Search Functionality 00:20:00 Creating New Threads And Sending To Relevant Clients 00:27:00 Connecting On Page Load If Already Logged In 00:24:00 Get Threads on Page Load 00:10:00 Disconnecting Socket Sessions 00:11:00 Adding Messages and Sending to Relevant Clients 00:32:00 Rendering Messages Client-side 00:19:00 Rendering Messages With User Information 00:23:00 Ejecting a React Application 00:09:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.