This course empowers you to create interactive web applications using Shiny for Python. From fundamental concepts to advanced techniques, you will master web development with Python as your toolkit. Develop dynamic projects, learn diverse deployment methods, and embark on a journey to become a skilled Python web developer.
Business Intelligence Business Intelligence (BI) refers to a set of technology-based techniques, applications, and practices used to aggregate, analyze, and present business data. BI practices provide historical and current views of vast amounts of data and generate predictions for business operations. The purpose of Business Intelligence is the support of better business decision making. This course provides an overview of the technology and application of BI and how it can be used to improve corporate performance. What you will Learn You will learn how to: Specify a data warehouse schema Identify the data and visualization to be used for data mining and Business Intelligence Design a Business Intelligence user interface Getting Started Introductions Agenda Expectations Foundation Concepts The challenge of decision making What is Business Intelligence? The Business Intelligence value proposition Business Intelligence taxonomy Business Intelligence management issues Sources of Business Intelligence Data warehousing Data and information Information architecture Defining the data warehouse and its relationships Facts and dimensions Modeling, meta-modeling, and schemas Alternate architectures Building the data warehouse Extracting Transforming Loading Setting up the data and relationships Dimensions and the Fact Table Implementing many-to-many relationships in data warehouse Data marts Online Analytical Processing (OLAP) What is OLAP? OLAP and OLTP OLAP functionality Multi-dimensions Thinking in more than two dimensions What are the possibilities? OLAP architecture Cubism Tools OLAP variations - MOLAP, ROLAP, HOLAP BI using SOA Applications of Business Intelligence Applying BI through OLAP Enterprise Resource Planning and CRM Business Intelligence and financial information Business Intelligence User Interfaces and Presentations Data access Push-pull data access Types of decision support systems Designing the front end Presentation formats Dashboards Types of dashboards Common dashboard features Briefing books and scorecards Querying and Reporting Reporting emphasis Retrofitting Talking back Key Performance Indicators Report Definition and Visualization Typical reporting environment Forms of visualization Unconstrained views Data mining What is in the mine? Applications for data mining Data mining architecture Cross Industry Standard Process for Data Mining (CISP-DM) Data mining techniques Validation The Business Intelligence User Experience The business analyst role Business analysis and data analysis Five-step approach Cultural impact Identifying questions Gathering information Understand the goals The strategic Business Intelligence cycle Focus of Business Intelligence Design for the user Iterate the access Iterative solution development process Review and validation questions Basic approaches Building ad-hoc queries Building on-demand self-service reports Closed loop Business Intelligence Coming attractions - future of Business Intelligence Best practices in Business Intelligence
Business Intelligence: In-House Training Business Intelligence (BI) refers to a set of technology-based techniques, applications, and practices used to aggregate, analyze, and present business data. BI practices provide historical and current views of vast amounts of data and generate predictions for business operations. The purpose of Business Intelligence is the support of better business decision making. This course provides an overview of the technology and application of BI and how it can be used to improve corporate performance. What you will Learn You will learn how to: Specify a data warehouse schema Identify the data and visualization to be used for data mining and Business Intelligence Design a Business Intelligence user interface Getting Started Introductions Agenda Expectations Foundation Concepts The challenge of decision making What is Business Intelligence? The Business Intelligence value proposition Business Intelligence taxonomy Business Intelligence management issues Sources of Business Intelligence Data warehousing Data and information Information architecture Defining the data warehouse and its relationships Facts and dimensions Modeling, meta-modeling, and schemas Alternate architectures Building the data warehouse Extracting Transforming Loading Setting up the data and relationships Dimensions and the Fact Table Implementing many-to-many relationships in data warehouse Data marts Online Analytical Processing (OLAP) What is OLAP? OLAP and OLTP OLAP functionality Multi-dimensions Thinking in more than two dimensions What are the possibilities? OLAP architecture Cubism Tools OLAP variations - MOLAP, ROLAP, HOLAP BI using SOA Applications of Business Intelligence Applying BI through OLAP Enterprise Resource Planning and CRM Business Intelligence and financial information Business Intelligence User Interfaces and Presentations Data access Push-pull data access Types of decision support systems Designing the front end Presentation formats Dashboards Types of dashboards Common dashboard features Briefing books and scorecards Querying and Reporting Reporting emphasis Retrofitting Talking back Key Performance Indicators Report Definition and Visualization Typical reporting environment Forms of visualization Unconstrained views Data mining What is in the mine? Applications for data mining Data mining architecture Cross Industry Standard Process for Data Mining (CISP-DM) Data mining techniques Validation The Business Intelligence User Experience The business analyst role Business analysis and data analysis Five-step approach Cultural impact Identifying questions Gathering information Understand the goals The strategic Business Intelligence cycle Focus of Business Intelligence Design for the user Iterate the access Iterative solution development process Review and validation questions Basic approaches Building ad-hoc queries Building on-demand self-service reports Closed loop Business Intelligence Coming attractions - future of Business Intelligence Best practices in Business Intelligence
Unleash your inner creative with our thought-provoking bundle, "Graphic Design: UI/UX, After Effects & Canva". Encompassing eight comprehensive courses, this bundle caters to every aspect of modern graphic design, from Adobe XD UI/UX to Canva. Our program includes three esteemed QLS-endorsed courses: Complete After Effects for Graphic Design, User Experience Design from A-Z: Adobe XD UI/UX Design, and Graphic Design Using Canva. Yet, our bundle offers even more! Discover an additional five CPD QS accredited courses, covering everything from Advanced Graphic Design Diploma Course to Photo Manipulation: Graphic Design Training. These courses provide an enriched understanding of creative advertising and the skillful art of animation using Canva. Key Features of the Graphic Design: UI/UX, After Effects & Canva Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Graphic Design: UI/UX, After Effects & Canva bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Complete After Effects for Graphic Design QLS Course 02: User Experience Design from A-Z: Adobe XD UI/UX Design QLS Course 03: Graphic Design Using Canva 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Complete After Effects for Graphic Design Course 02: Advanced Graphic Design Diploma Course Course 03: Creative Advertising and Graphic Design for Everyone Course 04: Photo Manipulation: Graphic Design Training Course 05: Create Videos, Motion Graphics and Animation Using Canva In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Graphic Design: UI/UX, After Effects & Canva courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Remember, our theoretical courses prioritize in-depth learning. You'll receive a hardcopy certificate with our three QLS-endorsed courses, serving as a testament to your commitment to mastering the art and science of graphic design. Step into the vibrant world of graphic design with confidence and curiosity! Learning Outcomes: Understand the ins and outs of After Effects for Graphic Design. Learn how to create user-friendly designs using Adobe XD UI/UX Design. Master the art of creating graphics using Canva. Delve into advanced graphic design concepts and practices. Explore creative advertising and its application in graphic design. Learn the craft of photo manipulation in graphic design. Understand the process of creating videos, motion graphics, and animations using Canva. Dive into a world where creativity meets technology with our captivating bundle. This program walks you through diverse aspects of graphic design, from After Effects to Canva, UI/UX design and advanced graphic design principles. Each course offers an in-depth theoretical exploration into unique areas of graphic design, from photo manipulation to creative advertising and animation creation. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in learning After Effects for graphic design. Aspiring UI/UX designers looking to master Adobe XD. Creative souls wanting to explore graphic design through Canva. Individuals who want to broaden their knowledge of advanced graphic design, photo manipulation, and creative advertising. Career path Graphic Designer: £22,000 - £35,000 UI/UX Designer: £35,000 - £55,000 After Effects Artist: £25,000 - £45,000 Creative Advertising Designer: £30,000 - £50,000 Photo Manipulation Artist: £25,000 - £40,000. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Overview: 'Web Design for Non-Designers: A Practical Guide' Are you a non-designer looking to create stunning websites? Look no further! Our comprehensive course, 'Web Design for Non-Designers: A Practical Guide,' is tailored just for you. With six meticulously crafted modules, this course will empower you to master the art of web design and create visually captivating websites that leave a lasting impression. Module 1: Introduction to Web Design Dive into the fundamentals of web design, understanding its importance, principles, and basic terminology. Learn how to conceptualize your website and lay a solid foundation for your design journey. Module 2: User Experience (UX) Design Discover the key elements of user experience design and how they impact the effectiveness of your website. From navigation to usability, learn how to create seamless experiences that keep your visitors engaged and satisfied. Module 3: Layout and Composition Unlock the secrets of effective layout and composition in web design. Explore different grid systems, balance, and hierarchy to create visually appealing and organized layouts that enhance user engagement. Module 4: Color Theory and Psychology Delve into the fascinating world of color theory and psychology. Understand the impact of color on emotions and behaviors, and learn how to choose the perfect color palette to evoke the desired response from your audience. Module 5: Typography in Web Design Master the art of typography and its role in web design. Explore different font types, sizes, and styles, and learn how to use typography to enhance readability, convey hierarchy, and create a unique brand identity. Module 6: Visual Elements in Web Design Explore the use of visual elements such as images, icons, and illustrations to enhance the visual appeal of your website. Learn how to choose and manipulate visuals effectively to convey your message and engage your audience. With a perfect blend of theory and hands-on practical exercises, 'Web Design for Non-Designers: A Practical Guide' equips you with the knowledge and skills needed to create professional-looking websites with confidence. Whether you're a business owner, marketer, or aspiring web designer, this course is your gateway to unlocking the secrets of successful web design. Enroll now and unleash your creativity on the digital canvas! Course Curriculum Module 1_ Introduction to Web Design Introduction to Web Design 00:00 Module 2_ User Experience (UX) Design User Experience (UX) Design 00:00 Module 3_ Layout and Composition Layout and Composition 00:00 Module 4_ Color Theory and Psychology Color Theory and Psychology 00:00 Module 5_ Typography in Web Design Typography in Web Design 00:00 Module 6_ Visual Elements in Web Design Visual Elements in Web Design 00:00
Build your audience with professionally designed, UX-friendly apps
Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in UI & UX Graphic Design and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one UI & UX Graphic Design bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand UI & UX Graphic Design course that will enhance your skills and prepare you for the competitive job market. Also, our UI & UX Graphic Design experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in UI & UX Graphic Design, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This UI & UX Graphic Design Bundle Consists of the following Premium courses: Course 01: Advanced Diploma in User Experience UI/UX Design Course 02: Landing Page Design and Conversion Rate Optimisation Course 03: Level 2 Adobe Graphics Design Course Course 04: Adobe Illustrator CC Masterclass Course 05: Diploma in Animation Design Course 06: Modern Web Designing - Level 2 Course 07: Web Design in Affinity Designer Course 08: Ultimate PHP & MySQL Web Development Course & OOP Coding Course 09: Secure Programming of Web Applications Course 10: Complete Web Application Penetration Testing & Security Course 11: Testing using SOAP UI Course 12: Professional Photography Diploma Course 13: Learning Computers and Internet Level 2 Course 14: Decision Making and Critical Thinking Benefits you'll get from choosing Apex Learning for this UI & UX Graphic Design: Pay once and get lifetime access to 14 CPD courses in this UI & UX Graphic Design Course Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules of UI & UX Graphic Design designed by expert instructors Learn at your ease - anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited UI & UX Graphic Design course - improve the chance of gaining professional skills The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your UI & UX Graphic Design expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Advanced Diploma in User Experience UI/UX Design UX/UI Course Introduction Introduction To The Web Industry Foundations of Graphic Design UX Design (User Experience Design) UI Design (User Interface Design) Optimization How will I get my Certificate? After successfully completing the UI & UX Graphic Design course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this UI & UX Graphic Design bundle. Requirements Our UI & UX Graphic Design course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Join our Web Design Course course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Web Design Course course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Web Design Course course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Web Design Course. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Web Design Course course, you can order your CPD-accredited Digital/PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Web Design Course is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Web Design Course course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Web Design Course Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Section 01: Introduction Introduction 00:07:00 Section 03: Basics Syntax And First Steps Alert!!! Important: A Must-Watch Video 00:01:00 How the Web Works 00:07:00 What Are Text Editors and Installation 00:05:00 How the Browser Works 00:11:00 Section 02: Basic And General Info And Installation HTML Basic Syntax 00:14:00 HTML Elements 00:06:00 HTML Attributes 00:08:00 HTML Headings 00:04:00 HTML Paragraphs 00:06:00 Section 04: Diving Deeper With HTML And CSS Basics HTML Style Attribute 00:09:00 HTML Formatting 00:04:00 HTML Comments 00:05:00 Simple Intro to CSS 00:16:00 HTML Links 00:06:00 HTML Images 00:08:00 Section 05: Diving Deeper: Tables, Lists And Forms HTML Tables 00:11:00 HTML Lists 00:07:00 First Training (Creating a Simple Menu) 00:00:00 HTML Forms pt.1 00:11:00 HTML Forms pt.2 00:11:00 HTML Forms pt.3 00:08:00 HTML Forms pt.4 00:06:00 Section 06: Getting Advanced And Finishing Up HTML Inline and Block Tags 00:16:00 Classes 00:10:00 Ids 00:08:00 More about the Head 00:09:00 HTML Entities 00:05:00 Section 07: Getting Started With CSS Intro and Revision to CSS 00:05:00 Syntax 00:08:00 Comments 00:00:00 Section 08: Colours Colours pt.1 00:19:00 Colours pt.2 00:08:00 Section 09: Backgrounds Backgrounds pt.1 00:13:00 Backgrounds pt.2 00:05:00 Backgrounds pt.3 00:09:00 Section 10: Borders Borders pt.1 00:07:00 Borders pt.2 00:06:00 Section 11: Margin, Padding And More Margin 00:14:00 Padding 00:08:00 Section 12: Outline Width and Height 00:06:00 Box Model 00:05:00 Training 2 (Building a Simple Form) 00:22:00 Outline pt.1 00:06:00 Outline pt.2 00:05:00 Section 13: Text Text pt.1 00:05:00 Text pt.2 00:07:00 Text pt.3 00:05:00 Section 14: Fonts Fonts pt.1 00:07:00 Fonts pt.2 00:04:00 Fonts pt.3 00:03:00 Section 15: Display Display pt.1 00:11:00 Display pt.2 00:04:00 Display pt.3 00:10:00 Section 16: Position Position pt.1 00:05:00 Position pt.2 00:10:00 Section 17: Z-Index Z-index pt.1 00:07:00 Z-index pt.1 00:07:00 Section 18: Overflow Overflow pt.1 00:08:00 Overflow pt.2 00:03:00 Section 19: Pseudo Classes, Elements And Other Stuff Pseudo Classes 45 00:00:00 Pseudo Elements 00:09:00 Opacity 00:06:00 Cursor 00:04:00 Section 20: Float Float pt.1 00:04:00 Section 21: Outro Outro and Where to Go From Here 00:03:00 Section 22: More Lectures: Update 2022 Videos 45 00:04:00 Sound 45 00:02:00 Youtube Videos 45 00:03:00
ð Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' ð Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' ð ð Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before. ð ï¸ What You'll Learn: â Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. â Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. â Automation Awesomeness: Implement time-saving automations for a more efficient support process. â Reporting and Analytics: Extract valuable insights to enhance your support strategy. â Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience. ð¼ Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences ð Course Highlights: ð¥ Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. ð Comprehensive Study Material: Access downloadable resources for offline learning. ð¬ Interactive Discussions: Connect with fellow learners and industry experts. ð§ Practical Assignments: Apply your knowledge in real-world scenarios. ð Certification of Completion: Showcase your expertise with our accredited certification. ð Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device. ð Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00
Want to get skilled in designing appealing user interfaces for any app or site! This 2D Game UI Design course will outline the development of games, including the designing and programming of games. Learn how to develop artwork and audio, and familiarise with current best practices and features applicable to UI design, which can be tested to ensure the delivery of intended playing experience and other technical errors. Project's strategy, scope, information architecture, developing sitemaps and wireframes are some of the key issues which will be covered in this program. The field of user interface design is in high demand, but the skills and expertise you will achieve in this area are applicable to a wide variety of professions, from marketing to web design, to human-computer interaction. What you'll learn Create fresh User Interface for 2D video games with Inkscape Create several types of icons and buttons for your game UI Use Inkscape on a higher level to create what you need for your game (i.e. menu items, buttons, icons) Requirements You need the free software Inkscape Inkscape knowledge is not obligatory, but a very basic knowledge helps! Who this course is for: Developers, who want to design their own games Designers, who want to learn more about Game UI Design This course is NOT for you if you are a seasoned UI designer. This is a beginner course! Start with the basics Welcome to Game UI design with Inkscape! FREE 00:02:00 The 3 Cs of good game UIdesign 00:04:00 What is HUD 00:03:00 Before youdraw SKETCH! 00:02:00 Basic Button Bases 00:18:00 Creating general game icons Aligning buttons 00:04:00 What makes a good icon 00:04:00 Very simple icons 00:06:00 More complex icons and drawing methods 00:09:00 Complex icons for a fantasy game 00:20:00 Creating an icon set for a ninja game 00:19:00 Drawing UI for a Space shooter game with Inkscape! Space shooter UI design - Part #1 00:18:00 Space shooter UI design - Part #2 00:18:00 Drawing a fantasy game UI Fantasy game UI - Part #1 00:20:00 Fantasy game UI - Part #2 00:19:00 Fantasy game UI - Part #3 00:16:00 Fantasy game UI - Part #4 00:12:00 Drawing UI for a cartoon style candy or gem matching game Gemstone game UI - Part #1 00:21:00 Gemstone game UI - Part #2 00:20:00