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252 Courses

Customer Service & CRM Diploma - CPD Certified

4.9(27)

By Apex Learning

Overview: Master Customer Service & CRM - delight your customers using great customer care and benefit from lifelong loyalty and referrals Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours¦. But guess what - it's not! Customer Service & CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion. With Apex Learning online Customer Service & CRM course, you can learn the fundamental elements of Customer Service & CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service & CRM program to the highest level. The Customer Service & CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service & CRM. So go ahead and give your career in expert Customer Service & CRM a solid boost by accessing professional and helpful learning from Apex Learning today. This Customer Service & CRM Training Bundle Consists of the following Premium courses: Course 01: Sales and Marketing Skills Level 3 Course 02: Customer Relationship Management Course 03: Know Your Customer (KYC) Course 04: Leadership & Management Diploma Course 05: Risk Management Level 7 Course 06: Retail Management Level 5 Course 07: Effective Communication Skills Course 08: Performance Management Course 09: Quality Management Course 10: Time Management Enrol now in Customer Service & CRM To advance your career, and use the premium study materials from Apex Learning. Why Choose this Customer Service Bundle? FREE Customer Service & CRM CPD-accredited certificate Get a free student ID card with Customer Service & CRM training (£10 applicable for international delivery) Lifetime access to the Customer Service & CRM course materials The Customer Service & CRM program comes with 24/7 tutor support Get instant access to this Customer Service & CRM course Learn Customer Service & CRM training from anywhere in the world The Customer Service & CRM training is affordable and simple to understand The Customer Service & CRM training is entirely online Description: The Customer Service & CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service & CRM Expertise and essential knowledge, which will assist you in reaching your goal. Customer Service & CRM Bundle Certificates after completion: PDF Certificate: Free (Previously it was £9.99*11 = £109) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service & CRM. Our Customer Service & CRM course is suitable for students, of all academic backgrounds. Requirements Our Customer Service & CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Customer Service & CRM course, it can be studied in your own time at your own pace. Career path Having this Customer Service & CRM expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service Skills Complete Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Customer Service & CRM Diploma - CPD Certified
Delivered Online On Demand44 hours
£49

KYC Compliance in Financial Services Mini Bundle

By Compete High

Dive into the fast-paced world of financial services with the KYC Compliance in Financial Services Mini Bundle. In today’s regulatory environment, employers seek professionals who excel in KYC, Communication Skills, Negotiation Skills, Telephone Etiquette, and Sales Writing. This bundle was meticulously crafted to make you stand out and get hired faster. Whether you're aiming for roles in banking, insurance, or financial compliance, this mini bundle equips you with the core skills demanded across the industry. Don’t miss out on this streamlined path to becoming a high-value candidate. Description Job relevance is king, especially in financial services where compliance and client interaction are critical. This mini bundle delivers in-demand skills in KYC, Communication Skills, Negotiation Skills, Telephone Etiquette, and Sales Writing to make you more employable. Mastering KYC ensures you understand the backbone of compliance. Combining this with polished Communication Skills and Negotiation Skills makes you a valuable asset in client-facing roles. Add to that professional Telephone Etiquette and effective Sales Writing, and you’re fully prepared for diverse challenges in financial services. Why pay for these courses separately when you can get all five in one job-focused package? If you hesitate, you risk missing the edge your competitors will have. FAQ Is this bundle suitable for beginners? Yes. It’s designed for anyone wanting to enter financial services with strong foundations in KYC, Communication Skills, Negotiation Skills, Telephone Etiquette, and Sales Writing. Will this help me pass compliance checks? While it’s not a certification on its own, having skills in KYC paired with Communication Skills, Negotiation Skills, Telephone Etiquette, and Sales Writing greatly improves your hireability in compliance roles. How long do I have to enroll? Opportunities to learn KYC, Communication Skills, Negotiation Skills, Telephone Etiquette, and Sales Writing together in a cost-effective bundle are limited—act fast.

KYC Compliance in Financial Services Mini Bundle
Delivered Online On Demand11 hours
£19.99

KYC: 8 in 1 Premium Courses Bundle

By Compete High

In a world full of digital forms and fast-paced deals, knowing your customer is more than just a checkbox—it’s a necessity. The KYC: 8-in-1 Premium Courses Bundle blends key skills in identity verification, marketing communications, and negotiation to prepare you for client-focused work with confidence (and a solid structure). From crafting persuasive sales copy to understanding marketing funnels and regulatory expectations, this bundle offers a balanced overview of how organisations manage outreach and customer relationships. Ideal for sales reps, support staff, or anyone eyeing a client-facing role, these courses equip learners with focused knowledge, sharp writing ability, and ethical business awareness. There's even a module on viral marketing—because you never know what might trend next Tuesday. Learning Outcomes: Understand the essentials of Know Your Customer (KYC) procedures. Learn persuasive writing techniques for sales and marketing. Explore copywriting methods for different audiences and media. Study online marketing, including email and viral strategies. Gain skills in negotiation for customer or client-facing roles. Learn the basics of network and affiliate marketing models. Who is this Course For: Professionals handling client onboarding or data validation. Sales teams looking to sharpen their writing strategy. Marketing staff aiming to refine email techniques. Admin staff working with customer documentation. Entrepreneurs growing an online service or brand. Freelancers writing web content or product descriptions. Business students learning digital customer engagement. Anyone involved in marketing or sales communications. Career Path (with Average UK Salaries): KYC Analyst – £35,000/year Digital Marketing Assistant – £26,000/year Sales Copywriter – £30,000/year Email Marketing Executive – £32,000/year Marketing Coordinator – £28,500/year Network Marketing Representative – £25,000/year

KYC: 8 in 1 Premium Courses Bundle
Delivered Online On Demand16 hours
£28.99

CRM : Customer Relationship Management - 8 Courses Bundle

By NextGen Learning

Are you ready to embark on an enlightening journey of wisdom with the CRM bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - CRM : Customer Relationship Management. Delve into eight immersive CPD Accredited courses, each a standalone course: Customer Relationship Management Know Your Customer (KYC) Phone-Based Customer Service Customer Service Fraud Officer Win Customers Efficiently: Customer Service Diploma Know the Selling Strategies that Boost Customer Acquisition Sales: Psychology of Customers Effective Communication Skills Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the CRM : Customer Relationship Management bundle illuminate your path to wisdom. The CRM : Customer Relationship Management bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the CRM : Customer Relationship Management package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the CRM bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the CRM : Customer Relationship Management community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the CRM bundle. Establish robust bases across each course nestled within the CRM bundle. Decipher intricate concepts through the articulate content of the CRM bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the CRM bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The CRM bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the CRM bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The CRM bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the CRM bundle allows learners to make meaningful contributions to their chosen fields. Embark on the CRM journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the CRM bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the CRM bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

CRM : Customer Relationship Management - 8 Courses Bundle
Delivered Online On Demand33 hours
£39

AML & KYC Compliance: 20-in-1 Premium Online Courses Bundle

By Compete High

Boost your credibility in the financial, legal, and compliance sectors with this 20-in-1 AML & KYC Compliance bundle. Designed for career-starters and professionals alike, this course collection signals to employers that you’re ready for regulatory responsibility from day one. Description From financial institutions to fintech startups, AML (Anti-Money Laundering) and KYC (Know Your Customer) compliance roles are exploding in relevance. Employers are urgently seeking individuals who can balance legal awareness, risk management, and investigative insight. This bundle brings you 20 certifications across finance, HR, law, and data handling—covering the spectrum of skills valued by hiring managers in compliance, banking, insurance, and legal support. It's a versatile and future-facing credential set that positions you ahead of other applicants. Opportunities in compliance don’t wait, and neither should you. With every certification you earn, you’re one step closer to standing out. FAQ Who should enrol in this bundle? Anyone aiming for roles in AML, compliance, regulatory affairs, KYC, fraud prevention, or finance admin. Do I need experience in law or finance? Not required—this is accessible to beginners and those making a strategic career shift. Will I get a certificate for every course? Yes, each course offers a downloadable certificate upon completion. Is this relevant to corporate and financial employers? Very much so. It’s ideal for careers in banking, fintech, legal firms, and corporate compliance. Do I have to complete all 20 courses quickly? No. You get lifetime access, allowing full flexibility. Why act now? Compliance roles are scaling up—especially in regulated industries. Make sure your CV keeps pace.

AML & KYC Compliance: 20-in-1 Premium Online Courses Bundle
Delivered Online On Demand4 hours
£49.99

AML & KYC Compliance: 8-in-1 Premium Online Courses Bundle

By Compete High

Become the compliance expert every financial institution trusts with the AML & KYC Compliance: 8-in-1 Premium Online Courses Bundle. This powerhouse bundle equips you with skills in AML regulations, KYC procedures, Employment Law, Paralegal duties, and advanced Excel and Finance knowledge. Employers highly value professionals adept in Communication Skills, Report Writing, and Administrative Skills to handle compliance workflows efficiently. Your profile will stand out in ATS systems with natural emphasis on keywords like AML, Employment Law, Paralegal, Finance, and Communication Skills. Backed by Compete High’s top reviews (4.8 Reviews.io, 4.3 Trustpilot), you get trusted, practical training that employers want. 📚 Description Compliance is the backbone of modern finance and law. This bundle trains you to handle AML monitoring, KYC verification, and Employment Law compliance seamlessly, supported by strong Administrative Skills and clear Report Writing. You’ll learn how to: Maintain compliance with global regulations Manage legal documentation as a Paralegal Use Excel and finance knowledge to track risk and report Communicate complex compliance info effectively Ideal careers include: AML Compliance Officer KYC Analyst Paralegal Assistant Compliance Administrator Financial Analyst The blend of legal, financial, and administrative training makes you a versatile, hireable candidate. ❓ FAQ Q: Is this bundle for beginners? A: Yes! Step-by-step training ensures you gain skills regardless of prior experience. Q: Will this help me get hired quickly? A: Yes, with strong emphasis on high-demand compliance roles. Q: Does it cover legal and financial skills? A: Absolutely. Includes Employment Law, Finance, and Paralegal knowledge. 🔒 Secure your compliance career now. Enrol today and become indispensable tomorrow! ⚖️📋💼

AML & KYC Compliance: 8-in-1 Premium Online Courses Bundle
Delivered Online On Demand16 hours
£28.99

Advanced KYC Due Diligence Techniques: 8-in-1 Premium Online Courses Bundle

By Compete High

Elevate your financial compliance career with the Advanced KYC Due Diligence Techniques: 8-in-1 Premium Online Courses Bundle. This advanced package blends KYC, Communication Skills, Viral Marketing, Copywriting, Minute Taking, Self Organisation, Email Marketing, and Compliance — all critical to excelling in today’s financial industry. With KYC as the foundation, this bundle highlights Communication Skills and Compliance as indispensable. The addition of Viral Marketing and Email Marketing equips you with modern outreach capabilities, while Copywriting and Minute Taking refine your professional documentation. Self Organisation prepares you to handle complex due diligence workflows efficiently. Don't fall behind in this competitive market — the demand for advanced KYC skills is booming. And with Compete High rated 4.8 on Reviews.io and 4.3 on Trustpilot, you’re learning from a trusted leader. 🔹 Description Ideal for roles in banking, risk management, and financial regulation: Deepen your KYC knowledge for comprehensive due diligence. Enhance Communication Skills to liaise with clients and regulators. Harness Viral Marketing to support compliance awareness campaigns. Master Copywriting for precise reporting. Keep detailed records through Minute Taking. Boost productivity with Self Organisation techniques. Expand outreach via Email Marketing. Stay compliant with up-to-date Compliance standards. The natural use of these keywords will improve your search ranking and attract recruiter attention. 🔹 FAQ Q: Who should enroll in this bundle? A: Professionals seeking to advance in KYC due diligence and compliance roles. Q: Can beginners join? A: While designed for those with some knowledge, motivated beginners can also benefit. Q: What sets Compete High apart? A: Trusted by thousands, Compete High holds 4.8 on Reviews.io and 4.3 on Trustpilot ratings for quality learning.

Advanced KYC Due Diligence Techniques: 8-in-1 Premium Online Courses Bundle
Delivered Online On Demand16 hours
£28.99

Advanced KYC Due Diligence Techniques: 20-in-1 Premium Online Courses Bundle

By Compete High

Step up your compliance career with the Advanced KYC Due Diligence Techniques bundle. Tailored for finance professionals eager to master the critical demands of customer verification and risk management, this comprehensive training positions you as a high-value candidate in banking, fintech, and regulatory sectors. Gain the edge employers are actively searching for—before others do. Description As regulatory scrutiny tightens worldwide, businesses need experts who can not only understand but excel in complex KYC procedures. This bundle uniquely combines compliance knowledge with vital communication, marketing, and leadership skills that set you apart in competitive financial environments. Whether your goal is to work in corporate compliance teams, financial institutions, or emerging fintech startups, this blend of technical and soft skills makes you indispensable. Beyond compliance, you’ll develop problem-solving, time management, and negotiation skills critical for fast-paced roles. The value here is unmatched: 20 expertly curated courses that elevate your career potential without the typical time or cost of traditional training. Don’t miss your chance to join an elite group of hireable KYC specialists. FAQ Who should take this bundle? Professionals aiming for roles in financial compliance, KYC analysis, and risk management. Which industries benefit most? Banking, fintech, insurance, regulatory bodies, and corporate compliance departments. Is prior experience required? No, suitable for newcomers and professionals looking to upgrade skills. Will I receive certificates? Yes, certificates accompany completion of each course. Can I learn flexibly? Absolutely, study at your own pace online. Why act now? Increasing regulatory demands make this skillset vital—and highly sought after.

Advanced KYC Due Diligence Techniques: 20-in-1 Premium Online Courses Bundle
Delivered Online On Demand4 hours
£49.99

KYC Compliance in Financial Services: 8-in-1 Premium Online Courses Bundle

By Compete High

Step into the fast-growing financial sector with the KYC Compliance in Financial Services: 8-in-1 Premium Online Courses Bundle, designed to make you hireable in compliance, risk management, and client services. This bundle features KYC, Communication Skills, Negotiation Skills, Copywriting, Team Leader, Viral Marketing, Minute Taking, and Compliance — each keyword skillfully integrated for SEO and job market relevance. In today’s financial services industry, professionals versed in KYC and Compliance are in high demand. Coupling these with Communication Skills and Negotiation Skills enhances your value. Add Copywriting, Team Leader, Viral Marketing, and Minute Taking to your skillset, and you’re ready to lead and influence. Don’t wait — financial firms need qualified professionals now. Benefit from exceptional value and trust Compete High’s 4.8 rating on Reviews.io and 4.3 on Trustpilot. 🔹 Description Prepare for roles in banking, financial compliance, client relations, and corporate leadership: Master KYC procedures to ensure regulatory compliance. Develop strong Communication Skills vital for client interaction. Use Negotiation Skills to handle contracts and client agreements. Refine Copywriting to produce clear compliance documentation. Show leadership with Team Leader abilities. Leverage Viral Marketing knowledge to support corporate growth. Organize meetings effectively with Minute Taking skills. Ensure regulatory adherence with Compliance expertise. With these keywords naturally embedded, your profile will attract recruiters across financial institutions and compliance agencies. 🔹 FAQ Q: Is prior financial experience necessary? A: No, this bundle suits both newcomers and professionals upgrading skills. Q: How does this bundle enhance job prospects? A: It covers critical keywords employers seek, especially in KYC and Compliance, alongside leadership and communication skills. Q: Why trust Compete High? A: Compete High’s 4.8 on Reviews.io and 4.3 on Trustpilot underscore the quality and trustworthiness of their courses.

KYC Compliance in Financial Services: 8-in-1 Premium Online Courses Bundle
Delivered Online On Demand16 hours
£28.99

AML & KYC Compliance Mini Bundle

By Compete High

Get hired faster in the vital fields of finance and compliance with the AML & KYC Compliance Mini Bundle. Perfect for professionals aiming to enter or advance in anti-money laundering (AML), compliance, and regulatory roles, this bundle revolves around AML, administrative skills, business law, tax, and HR. As financial institutions and businesses face increasing regulatory demands, your mastery of AML and related areas positions you as a high-demand candidate in compliance departments everywhere. Description The AML & KYC Compliance Mini Bundle covers crucial skills that compliance officers, auditors, and financial investigators must demonstrate. From strong AML foundations to vital administrative skills, understanding of business law, awareness of tax obligations, and HR considerations, this bundle combines everything employers are searching for. Employers in banking, insurance, government, and corporate sectors rely on professionals with expertise in AML processes, supported by sound administrative skills, business law knowledge, and grasp of tax frameworks and HR policies. This bundle ensures you present yourself as an indispensable asset in regulatory and compliance roles. FAQ Q: Is this bundle relevant for beginners? A: Yes, it’s structured for both new entrants and compliance upskillers. Q: Why are AML skills critical now? A: Regulatory scrutiny is at an all-time high, making AML expertise crucial. Q: Does it cover legal aspects? A: Yes, business law and tax are core components. Q: Can this help with government or private sector jobs? A: Definitely. Both sectors highly value AML and compliance skills. Q: How do administrative skills fit in? A: They support compliance workflows and documentation accuracy. Q: Should I start immediately? A: Yes, the demand for qualified compliance professionals is urgent.

AML & KYC Compliance Mini Bundle
Delivered Online On Demand11 hours
£19.99