45705 Courses

An affordable way to master the skills of API documentation writing Cherryleaf’s popular online training course teaches you how the keys skills of writing and managing an API developer portal. You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice. Who is this course for? This course is for anyone responsible for managing, planning or writing API documentation. For example: Developers wanting to provide API documentation that is complete and meets the needs of the users. Developers wanting to discover best practices in API documentation and developer portals Technical Authors/Writers wanting to understand APIs and how to write documentation for them. Recommended by the ASTC This course is recommended by The Australian Society for Technical Communication and The Technical Communicators Association of New Zealand to their members. It’s a great way to maintain the Continuing Professional Development (CPD) required by technical communication societies. Why attend this course? We use publicly accessible APIs, as part of this course. We also show examples of developer portals from the DevPortal awards, Google, Microsoft, and others. No programming experience is required. Who is this course for? This course is for anyone responsible for managing, planning or writing API documentation. For example: Developers wanting to provide API documentation that is complete and meets the needs of the users. Developers wanting to discover best practices in API documentation and developer portals Technical Authors wanting to understand APIs and how to write documentation for them. Technical information The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you. You can download the course handouts. You have the option of taking the course on an iPhone or iPad, using the MyTeachable app in the Apple App Store. You can preview some of the course modules. There are a few free applications that you’ll be using, which you’ll need to install these before you start the course. Billing information You can pay by credit/debit cards or PayPal. The courses are hosted and sold by via the Teachable platform. From a VAT perspective, they are the “Merchant of Record”, and receipts contain their VAT number. Need to train your whole team? If you have five or more people who you would like to take the course, we can offer a group booking option. Delegates get access for 12 months. Contact us for details. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum Creating API documentation and developer portals (beta) Introduction (4:52) What is an API? (23:39) Using an API (23:28) How APIs are created (1:24) Authentication and accreditation (17:53) What documentation should I write? (17:12) The Overview section (7:04) The Concepts section (2:16) The Getting Started section (5:43) The API Reference section (2:20) Writing the API reference by hand (12:31) Cookbooks (3:46) Tutorial/Colab/Code labs (3:27) One-pagers (1:23) The Case Study section (2:21) The FAQs/Troubleshooting section (2:08) Cheat sheets (2:25) Release notes (Changelog) (2:22) Other content (3:13) Onboarding (2:11) Writing code samples (5:56) Documentation - summary (1:18) Design patterns in developer portals (14:52) Authoring tools for API documentation (37:33) Managing an API documentation project (17:53) Summary (2:58) Frequently Asked Questions When does the course start and finish? art and when you finish.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund for the current month and/or the previous month.

Overview This comprehensive course on Positive Handling in Schools will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Positive Handling in Schools comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Positive Handling in Schools. It is available to all students, of all academic backgrounds. Requirements Our Positive Handling in Schools is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 11 lectures • 03:59:00 total length •Introduction to Positive Handling: 00:23:00 •A Serious Business: 00:27:00 •The Aggression Curve: 00:21:00 •Trauma and Disability Management: 00:25:00 •The SCARF Model: 00:28:00 •Government Advice and Guidance: 00:23:00 •Making Decisions: Duty of Care: 00:25:00 •The Law: 00:22:00 •Physical Intervention and Restraint: 00:22:00 •Screening, Searching and Confiscation: 00:23:00 •Assignment - Positive Handling in Schools: 00:00:00

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Forensic Science and Law Enforcement Criminal Profiling and boost your career, then take a step in the right direction with this industry-standard, comprehensive Forensic Science and Law Enforcement Criminal Profiling bundle of courses, which are well organised. This Forensic Science and Law Enforcement Criminal Profiling bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this Forensic Science and Law Enforcement Criminal Profiling package, you will not be charged any extra fees. This Forensic Science and Law Enforcement Criminal Profiling Bundle Package includes: Course 01: Diploma in Forensic Science and Law Enforcement Criminal Profiling at QLS Level 5 10 Additional Premium CPDQS Accredited Courses - Course 01: Criminal Intelligence Researcher Course 02: Accident Investigation Course 03: Lab Analyst Training Course 04: Criminal Law Course 05: Drugs and Alcohol Awareness Training - Online Certification Course 06: Diploma in Substance Misuse Awareness Course 07: Anti Social Behaviour Course Course 08: Human Rights Course 09: Basic First Aid Course 10: Critical Thinking Training Success becomes a lot simpler with this Forensic Science and Law Enforcement Criminal Profiling bundle package, which allows you to monetise your skills. This Forensic Science and Law Enforcement Criminal Profiling bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium Forensic Science and Law Enforcement Criminal Profiling bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and CPDQS Accredited Certificate. You'll be able to practice in your own time and speed. The course materials for Forensic Science and Law Enforcement Criminal Profiling are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Forensic Science and Law Enforcement Criminal Profiling Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. Take a step toward a brighter future! Course 01: Diploma in Forensic Science and Law Enforcement Criminal Profiling Module 01: Reducing the Risk of Re-Offending Module 02- History of Forensic Psychology Module 03: Research Methods in Forensic Psychology Module 04: Theories of Offending Module 05: Sexual and Violent Offending Module 06: Fire-Setting Behaviour Module 07: Offender Profiling Module 08: Effectiveness of Offender Profiling Module 09: Eye-Witness and Expert Witness Testimony Module 10: Reducing Re-Offending and Incident Management Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Forensic Science and Law Enforcement Criminal Profiling exams. CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The bundle aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPD Accredited Certificate Digital certificate - Included Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD. CPD QS Accredited Certificate - Free Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Forensic Science and Law Enforcement Criminal Profiling at QLS Level 5 Hard copy certificate - Included

Workplace Mediation

The expert Modern Watercolor Techniques Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate.  This expert Modern Watercolor Techniques course consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn a e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Modern Watercolor Techniques Intro 00:03:00 Art Supplies 00:06:00 Sketching the Motif 00:11:00 Color Palettes 00:04:00 Brush Control 00:06:00 Whitespace 00:02:00 Blending Colors on Paper 00:12:00 Making Watercolor Blooms 00:03:00 Paper: Wet vs Dry 00:04:00 Ombré Gradient Washes 00:06:00 Fixing Mistakes 00:05:00 Adding Details 00:03:00 Metallic Accents 00:12:00 Final Tips 00:02:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Criminal Investigation Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Criminal Investigation Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Criminal Investigation Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Criminal Investigation Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Criminal Investigation? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Criminal Investigation there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Criminal Investigation course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Criminal Investigation does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Criminal Investigation was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Criminal Investigation is a great way for you to gain multiple skills from the comfort of your home.   Module 01: Required Skills to Become a Criminal Investigator Required Skills to Become a Criminal Investigator 00:19:00 Module 02: An Introduction to a Private Detective An Introduction to a Private Detective 00:16:00 Module 03: Criminal Intelligence Criminal Intelligence 00:17:00 Module 04: Crime Scene Investigation Crime Scene Investigation 00:17:00 Module 05: Collecting and Packaging Physical Evidence Collecting and Packaging Physical Evidence 00:42:00 Module 06: Fingerprints: Your Personal Signature Fingerprints: Your Personal Signature 00:39:00 Module 07: DNA Analysis DNA Analysis 00:35:00 Module 08: Criminology and Criminal Psychology Criminology and Criminal Psychology 00:13:00 Module 09: Violent Crimes and Cyber Criminology Violent Crimes and Cyber Criminology 00:14:00 Module 10: Business Theft and fraud Business Theft and fraud 00:12:00 Module 11: Domestic Investigation and Types Domestic Investigation and Types 00:15:00 Module 12: Victimology Victimology 00:11:00 Module 13: Dealing with Crime Dealing with Crime 00:10:00 Module 14: Tracing and Surveillance Techniques Tracing and Surveillance Techniques 00:13:00 Module 15: Effective Interrogation Techniques Effective Interrogation Techniques 00:14:00 Module 16: Basic Operations of Firearms Basic Operations of Firearms 00:10:00 Module 17: Firearms Examination Firearms Examination 01:21:00 Module 18: Forensic Psychology Forensic Psychology 00:12:00 Module 19: The Criminal Justice System in England and Wales The Criminal Justice System in England and Wales 00:13:00 Assignment Assignment - Criminal Investigation 10:03:00

24-Hour Flash Sale! Prices Reduced Like Never Before!! Nursing Assistant Diploma & Adult Nursing for Healthcare Assistant- QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter The UK's healthcare system is constantly pulsating with life, where over 1.3 million souls dedicate themselves to healing- echoing a profound call. It's a call for those with the courage to care, the strength to support, and the warmth to nurture. Amid this vast expanse of care and compassion, the "Nursing Assistant Diploma & Adult Nursing for Healthcare Assistant" course bundle emerges as a beacon of hope, intricately designed to guide the hands and hearts of those yearning to make a difference. This diverse and enriching bundle combines expertly designed courses, covering a wide range of essential healthcare topics. From foundational Healthcare Assistant training to specialised training in Care planning, Record-keeping, End-of-life Care, and Palliative Care, learners will gain a deep understanding of adult nursing principles. Additionally, this bundle explores Mental Health Nursing, Medical and Clinical Administration, Clinical Observation Skills, Nurse Prescribing, and Emergency Medicine, providing a holistic view of patient care across different settings. This nursing assistant bundle comprises the following courses: QLS-endorsed courses: Course 01: Diploma in Healthcare Assistant at QLS Level 5 Course 02: Certificate in Care Planning and Record-Keeping at QLS Level 3 CPD-QS-accredited courses: Course 03: Nursing Assistant Diploma Course 04: End-of-Life Care Training at QLS Level 4 Course 05: Adult Nursing Diploma Course 06: Palliative Care Worker Course 07: Health and Social Care, Level 3 Course 08: Mental Health Nursing Course 09: Medical and Clinical Administration Diploma Course 10: Clinical Observation Skills for Carers Course 11: Nurse Prescribing Diploma Course 12: Emergency Medicine-Paramedicine The "Nursing Assistant Diploma & Adult Nursing for Healthcare Assistant" training journey offers not just career advancement but a chance to make a meaningful impact on countless lives. Seize this opportunity to become a part of the UK's esteemed healthcare workforce, contributing to a healthier, brighter future for all by enrolling now! Learning Outcomes of the Nursing Assistant Course: Gain comprehensive knowledge of healthcare assistance and Nursing Assistant roles Develop expertise in care planning and record-keeping skills for a nursing assistant. Attain a Nursing Assistant Diploma, demonstrating proficiency in patient care. Specialise in end-of-life care with QLS Level 4 certification. Master palliative care is a key component of a nursing assistant's responsibilities. Acquire essential health and social care skills for your nursing assistant expertise. Why Prefer This Nursing Assistant Bundle? Opportunity to earn 2 certificates endorsed by the Quality Licence Scheme and another 10 accredited by CPDQS, which is completely free. Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Curriculum Breakdown of the QLS-endorsed courses Course 01: Diploma in Healthcare Assistant at QLS Level 5 Module 01: Working in Different Healthcare Settings Module 02: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part: 1 Module 03: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part: 2 Module 04: Maintaining Medical Records Module 05: Confidentiality in a Medical Environment Module 06: Health and Safety Responsibilities Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Mobility and Immobility Issues of Patients in Nursing Module 10: Rights and Responsibilities as a Health and Social Care Worker Module 11: Role as A Caregiver and Healthcare Professional Module 12: Providing Care or Treatment to People Who Lack Capacity Module 13: Managing Service Delivery in Health and Social Care Module 14: Medical Jargon and Terminology Module 15: Effects of Covid-19 on Human Life Module 16: Preventions and Social Measures to Be Taken Module 17: Information Technology in Health Care Module 18: Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Course 02: Certificate in Care Planning and Record-Keeping at QLS Level 3 Module 01: Introduction to the Care Planning Process Module 02: Planning Care With the Individual in Need Module 03: Concept Care Mapping Module 04: Implementing and Evaluating the Care Plan Module 05: Maintaining Medical Records Module 06: Care Planning Policy in the UK Module 07: Confidentiality and Record-Keeping Module 08: Safeguarding Children, Young People and Their Families =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*12 = £156) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99 * 2 = £60) QLS Endorsed Hard Copy Certificate: Free (For The First 2 Courses: Previously it was £208) CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring healthcare assistants Nursing students Social care workers Registered nurses Career changers Paramedic aspirants Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Healthcare Assistant: £18,000 - £25,000 per year Nursing Assistant: £17,000 - £28,000 per year Palliative Care Worker: £21,000 - £33,000 per year Clinical Observer: £19,000 - £31,000 per year Nurse Prescriber: £25,000 - £45,000 per year Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Healthcare Assistant at QLS Level 5 Care Planning and Record-Keeping at QLS Level 3 Please note that International students have to pay an additional £10 as a shipment fee.

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Description: Microsoft Word is a windows based application which lets you create and edit different types of documents that you can type. It is one of the most fundamental types of software that anyone learns for using a computer. Level 3 Diploma in Microsoft Word 2016 is a complete course on all the aspects of this program. In this course, you will learn about MS word interface, how to create and edit a document, backups, etc. As you move up the hierarchy of modules, you will know about different formatting tools available in MS Word. These tools will allow you to add styles, borders, tables, graphics objects, and other customization. In the end, these skillsets will be very helpful. Learning Outcomes: Word 2016 user interface, creating basic documents and utilizing help Managing text through modifying, finding and replacing, and selecting them; and arranging texts through tabs and lists Understanding the commands on the home tab and mini toolbar Paragraph layout tool, borders, shading, styles and formatting management techniques Maximizing your ability to utilize tables within Word 2016 Inserting symbols and special characters along with techniques for adding them Managing your page's appearance with colours, borders, watermarks, headers, footers and page setup dialogue box Reviewing documents through spell check, research pane and thesaurus Document accessibility options Customizing the user interface, modifying save options and managing other file types Sorting data, controlling cell layout, performing calculations, and creating and modifying charts for tables Creating and modifying text, list and table styles along with applying and customizing document themes Modifying images, integrating them with texts, adding screenshots and videos to documents Discussion on text boxes, shapes, WordArt and SmartArt Inserting building blocks, specially Quick Parts and fields Controlling text flow through setting paragraph options, using section breaks, formatting text as columns, and linking text boxes Utilizing templates to the best of your abilities Ways to merge mail along with creating data source and merging envelopes and labels Best ways to use Macros in order to automate tasks Changing user information, sharing documents, working with comments and comparing document changes Collaborate on documents by reviewing them, merging changes and co-authoring Discover how to best use reference tools, like captions, cross-references, bookmarks, hyperlinks, footnotes, endnotes, citations and bibliographies Working with master documents and subdocuments Adding cover page; creating an index, table of contents, and ancillary tables; and managing outlines to simplify and manage large documents Suppressing information from a document, setting editing restrictions, adding digital signature platforms, and restricting document access Find out techniques for saving and exporting form data, along with creating and manipulating forms Using SharePoint Server with Word in order to create, compare and combine different document versions Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 3 Diploma in Microsoft Word 2016 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 3 Diploma in Microsoft Word 2016 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Identify the Components of the Word Interface 00:30:00 Create a Word Document 00:30:00 Help 00:30:00 Navigate and Select Text 00:30:00 Modify Text 00:30:00 Find and Replace Text 00:30:00 Apply Character Formatting 00:30:00 Align Text Using Tabs 00:30:00 Display Text as List Items 00:30:00 Control Paragraph Layout 00:30:00 Apply Borders and Shading 00:30:00 Apply Styles 00:30:00 Manage Formatting 00:30:00 Insert a Table 00:30:00 Modify a Table 00:30:00 Format a Table 00:30:00 Convert Text to a Table 00:30:00 Sort a List 00:30:00 Renumber a List 00:30:00 Customize a List 00:30:00 Insert Symbols and Special Characters 00:30:00 Add Images to a Document 00:30:00 Apply a Page Border and Color 00:30:00 Add a Watermark 00:30:00 Add Headers and Footers 00:30:00 Control Page Layout 00:30:00 Check Spelling and Grammar 00:30:00 Other Proofing Tools 00:30:00 Check Accessibility 00:30:00 Customize the Word Interface 00:30:00 Additional Save Options 00:30:00 Manage Additional File Types 00:30:00 Module : 2 Sort Table Data 00:30:00 Control Cell Layout 00:30:00 Perform Calculations in a Table 00:30:00 Create a Chart 00:30:00 Create and Modify Text Styles 00:30:00 Create Custom List or Table Styles 00:30:00 Apply and Customize Document Themes 00:30:00 Resize an Image 00:30:00 Adjust Image Appearance 00:30:00 Integrate Pictures and Text 00:30:00 Insert and Format Screenshots 00:30:00 Insert Video 00:30:00 Create Text Boxes and Pull Quotes 00:30:00 Draw Shapes 00:30:00 Add WordArt and Other Text Effects 00:30:00 Create Complex Illustrations with SmartArt 00:30:00 Insert Building Blocks 00:30:00 Insert Fields Using Quick Parts 00:30:00 Control Paragraph Flow 00:30:00 Insert Section Breaks 00:30:00 Insert Columns 00:30:00 Link Text Boxes to Control Text Flow 00:30:00 Create a Document Using a Template 00:30:00 The Mail Merge Features 00:30:00 Merge Envelopes and Labels 00:30:00 Create a Data Source Using Word 00:30:00 Automate Tasks Using Macros 00:30:00 Create a Macro 00:30:00 Module : 3 Modify User Information 00:15:00 Share a Document 00:30:00 Work with Comments 00:15:00 Compare Document Changes 00:15:00 Review a Document 00:15:00 Merge Document Changes 00:15:00 Coauthor Documents 00:15:00 Add Captions 00:15:00 Add Cross-References 00:15:00 Add Bookmarks 00:15:00 Add Hyperlinks 00:15:00 Insert Footnotes and Endnotes 00:15:00 Add Citations 00:30:00 Insert a Bibliography 00:15:00 Insert Blank and Cover Pages 00:15:00 Insert an Index 00:30:00 Insert a Table of Contents 00:30:00 Insert an Ancillary Table 00:15:00 Manage Outlines 00:30:00 Create a Master Document 00:30:00 Suppress Information 00:30:00 Set Editing Restrictions 00:30:00 Restrict Document Access 00:15:00 Create Forms 00:30:00 Manipulate Forms 00:15:00 Form Data Conversion 00:15:00 Create a New Document Version 00:30:00 Compare Document Versions 00:15:00 Merge Document Versions 00:15:00 Mock Exam Mock Exam- Level 3 Diploma in Microsoft Word 2016 00:30:00 Final Exam Final Exam- Level 3 Diploma in Microsoft Word 2016 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you looking to improve your current abilities or make a career move? Our unique DevOps Fundamentals: Maven and SonarQube for Engineers course might help you get there! Expand your expertise with high-quality training - study the DevOps Fundamentals: Maven and SonarQube for Engineers course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the DevOps Fundamentals: Maven and SonarQube for Engineers online training course. This Diploma in DevOps Fundamentals: Maven and SonarQube for Engineers at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This DevOps Fundamentals: Maven and SonarQube for Engineers Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the DevOps Fundamentals: Maven and SonarQube for Engineers course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The DevOps Fundamentals: Maven and SonarQube for Engineers course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the DevOps Fundamentals: Maven and SonarQube for Engineers course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This DevOps Fundamentals: Maven and SonarQube for Engineers training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the DevOps Fundamentals: Maven and SonarQube for Engineers course: DevOps Fundamentals: Maven and SonarQube for Engineers Course Module 01: Introduction Module 02: Setup Maven Environment on Windows Module 03: Maven Goals, Repositories Module 04: Maven on Linux Module 05: Maven in DevOps workflow Module 06: Additional Resources Module 07: SonarQube Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in DevOps Fundamentals: Maven and SonarQube for Engineers at QLS Level 4 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this DevOps Fundementals: Maven and SonarQube for Engineers course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 99 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in DevOps Fundamentals: Maven and SonarQube for Engineers at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)