7778 Courses

Conflict Management 1 Day Training in Bolton

Duration 5 Days 30 CPD hours This course is intended for New users of BSM 9.0 -- 9.2,including:? IT Tools engineers? Database administrators? System administrators? Network administrators? Operations managers? Availability engineers Overview After completing this course, you should be able to:? Identify HP Business Service Management (BSM)deployment scenarios? Monitor application performance and availability fromthe end user perspective? Integrate HP SiteScope with the BSM environment? Monitor the real-time status of Key PerformanceIndicators (KPIs), view performance metrics, and workwith reports containing historical performance data? Configure and work with an IT model to build atopology of your system, populate the model withconfiguration items (CIs) and relationships, and use themodel to measure and manage critical businessprocesses? Create and analyze reports that present and organizespecific data your organization might need? Create and manage service level agreements (SLAs)representing your department contracts with serviceproviders, customers, and internal business units? Perform administrative tasks to enable user access,configure licenses, and enhance system performance? Work with the following applications: End UserManagement (EUM), Business Process Monitor (BPM),SiteScope/System Availability Manager (SAM), Run-Time Service Model (RTSM), BSM applications ? ServiceHealth (SH), MyBSM, Service Level Management (SLM). This entry-level, instructor-led classroom training offers technical personnel, who are new to HP Business Service Management (BSM) 9.0 ? 9.21, the opportunity to develop hands-on experience in applying the fundamental concepts, principles This entry-level, instructor-led classroom training offers technical personnel, who are new to HP Business Service Management (BSM) 9.0 ? 9.21, the opportunity to develop hands-on experience in applying the fundamental concepts, principles

Description Performance Management Diploma Performance Management is an essential skill for professionals in today's fast-paced, competitive world. The Performance Management Diploma is a comprehensive online course that provides a thorough understanding of the techniques and tools needed to effectively manage, evaluate, and improve employee performance. The course begins with an introduction to Performance Management, detailing its significance in the modern workplace. As participants progress through the course, they will learn about the importance of Performance Management and how it plays a pivotal role in achieving organizational goals. This diploma offers practical insights into setting realistic and measurable performance objectives, a crucial step in the performance management process. The Performance Management Diploma covers a wide range of performance evaluation methods, including both traditional and contemporary techniques. This allows participants to understand and assess the strengths and weaknesses of different methods, empowering them to select the most suitable approach for their organization. Furthermore, participants will gain valuable insights into the art of providing constructive feedback and coaching to employees, a vital skill for any manager or supervisor. They will also learn how to develop effective performance improvement plans, tailored to the needs of individual employees, helping them to achieve their full potential. Performance Metrics and Key Performance Indicators (KPIs) are important elements of the performance management process, allowing organizations to track and measure their progress towards their objectives. The Performance Management Diploma offers an in-depth exploration of these crucial tools, enabling participants to identify and monitor the most relevant performance indicators for their organization. In addition to these key topics, participants will gain an understanding of Performance Appraisal and how it fits into the overall performance management process. This diploma course also delves into Performance Management Systems, exploring how technology can be used to enhance the performance management process, streamline workflows, and improve data accuracy. Finally, participants will learn about the importance of continuous improvement, and how organizations can implement it to achieve sustained growth and success. By completing the Performance Management Diploma, participants will have a comprehensive understanding of the entire performance management process, from setting performance objectives to evaluating performance and providing feedback, and developing performance improvement plans. They will also be well-equipped with the skills and knowledge needed to implement effective Performance Management Systems and drive continuous improvement in their organization. Overall, the Performance Management Diploma is an invaluable resource for professionals looking to enhance their skills and knowledge in performance management. Whether you are a manager, supervisor, or HR professional, this course will provide you with the tools and insights needed to effectively manage and improve employee performance, ultimately contributing to the success of your organization. What you will learn 1:Introduction to Performance Management 2:The Importance of Performance Management 3:Setting Performance Objectives 4:Performance Evaluation Methods 5:Feedback and Coaching 6:Performance Improvement Plans 7:Performance Metrics and KPIs 8:Performance Appraisal 9:Performance Management Systems 10:Continuous Improvement Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Business Networking 1 Day Training in Bolton

EFQM Performance Improvement Practitioner Course A 2-day deep-dive workshop on RADAR and how to use it as an agile project performance framework. The essential course for anyone wanting to learn more about the RADAR logic and how to build a continuous improvement culture and mindset across your whole organisation.   Who is it for? This course is suitable for anyone who wants to understand the RADAR logic and how it can be used to make their organisation more effective. Whilst this training is effective as a stand-alone course; it is also a Level 1 option for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.   Benefits By the end of the course, participants will be able to: Explain the overall RADAR logic Explain the main principles of positive culture and mindset for driving performance Describe how RADAR can be implemented into an organisation to improve performance at every level Identify how to use RADAR to drive the management agenda Apply RADAR across day-to-day initiatives and key projects as an agile project performance framework. Programme The main topics covered during the EFQM Performance Improvement Practitioner training are: RADAR logic and examples of how it can be used Using RADAR to drive the management agenda Using RADAR to drive strategic initiatives Using RADAR to set up strategic KPI’s RADAR as a Performance Improvement Framework Case studies and group exercises RADAR Improvement Matrix self-assessment The training is spread over two days and is delivered in a virtual classroom setting (Zoom or Microsoft Teams), using videos, group discussions, case studies and activities in breakout rooms and presentations from the trainer.   Further Development The EFQM Performance Improvement Practitioner training provides core knowledge about the RADAR Logic. In some cases, the training will have fulfilled an individual's learning needs. In many cases, the individual will want to consolidate their learning by applying the theory to a practical task. We encourage you to apply RADAR to a practical, work-based project, and we provide guidance on how to approach and complete your project.    Completion of the RADAR Performance Improvement Project also allows you to progress to one of the advanced EFQM qualification programmes: EFQM Performance Improvement Leader, EFQM Assessor or EFQM Organisational Change Leader.   EFQM Performance Improvement Leader If you successfully complete the EFQM Performance Improvement Practitioner training and the subsequent project, you are invited to apply for the EFQM Performance Improvement Leader assessment. You will be guided and coached by an EFQM trainer and asked to present your project to the EFQM expert panel. Here you will answer questions about how you applied the RADAR logic and principles (we provide participants with templates for running the project, as well as a high-level mid-term review). You will also receive feedback on how to improve and maximise the use of RADAR for future endeavours. Dates and time: This is a two day on-line workshop delivered on the 31st of January & 7th of February from 9:00 AM to 3:30 PM GMT Cost: £650 + VAT

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