Name: Paralegal Training
Price: 19 GBP
Availability: InStock

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			<h2>Description</h2>		</div>
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			<p>Emotional resilience is a powerful social skill that helps us to maintain balance in our lives during difficult or stressful periods, and also protects us from the development of complex mental health difficulties and issues. 

The Guide to Emotional Resilience in Business Course is designed to introduce effective ways of managing stress and anxiety within a business environment and help you become more emotionally resilient and well-balanced in life. You will learn how to apply emotional resilience to manage anything from a tough workload to frustrating colleagues or bosses in the workplace setting.

The course is ideal for business professionals or employees who find it hard to manage stress and hostile situations in the workplace.

Upon completion of the course, you will become more flexible and confident enough to adapt to new and different situations and become more resilient at work.
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				<h2>Learning outcome</h2>
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										<span>Gain a rich knowledge of emotional resilience with a business focus &amp; promoting a positive work culture</span>
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										<span>Develop your own resilience in the quickest possible time</span>
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										<span>Discover expert-approved tips to build your emotional resilience and grit when going through tough times</span>
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										<span>Learn effective strategies that support you and contribute to a more resilient skillset</span>
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										<span>Cope with any of the emotional demands you feel in the workplace </span>
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										<span>Learn amazing ways to better take care of yourself when you suffer a nervous breakdown </span>
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										<span>Develop resilience within the minds of your co-workers as well as your teams &amp; organisation </span>
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			<h2>Requirements</h2>		</div>
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										<span>Learners will need regular access to a computer with an internet connection.</span>
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										<span>High-speed broadband access (LAN, Cable or DSL) is highly recommended for the optimal learning experience.</span>
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										<span>This course is available to all learners, of all academic backgrounds.</span>
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										<span>No prior qualification or certification is required for enrolment.</span>
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				<h2>Why should I take this course?</h2>
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										<span>2.5+ hours of high-quality e-learning content.</span>
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										<span>Course completion certificate.</span>
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										<span>To gain the ability to adapt to stressful situations and cope with life's ups and downs.</span>
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										<span>To change the way you think about yourself and the way you approach potentially difficult or challenging situations.</span>
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										<span>To develop personal resilience at work and explore ways to enhance resilience in no time.</span>
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                                <h2>Course Curriculum</h2>
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<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Introduction to the Authority Guide to Emotional Resilience in Business</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introductory Video</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>Introduction to Resilience</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>About this Course</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>What is Resilience?</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Why and When Resilience is Useful</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>The Benefits of Resilience</td><td><span>🕐 00:02:00</span></td>
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					<td colspan="4"><strong>Assess your Personal Resilience</strong></td>
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					<td><i></i></td>
					<td>Assess your Emotional Resilience</td><td><span>🕐 00:05:00</span></td>
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					<td colspan="4"><strong>Resilience vs. Coping</strong></td>
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					<td>▶</td>
					<td>Stresses and Strains of Life</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>Reactions to Adversity and Stress</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>When Stress Takes Over</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Putting Resilience to Use Coping</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>The Role of Risk</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Too Little or Too Much Challenge</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>Comfort Zone</td><td><span>🕐 00:01:00</span></td>
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					<td colspan="4"><strong>From Setback to Comeback</strong></td>
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					<td>▶</td>
					<td>Facilitating Change</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>Resilience in Change</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Look After Yourself</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Managing Emotions</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>Personal Transition Through Change</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>Anxiety</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Happiness</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Denial</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Anger</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>Disillusionment</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Despair</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Hostility</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Acceptance</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Moving Forward</td><td><span>🕐 00:01:00</span></td>
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					<td colspan="4"><strong>The Characteristics of Resilience</strong></td>
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					<td>▶</td>
					<td>Resilienceisa Metaphor</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>Resilienceis Contextual</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>Constructing Resilience</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Anti Fragility</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>Resilienceisa Mindset</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>The Resilience Engine</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>Energy Levels and Resilience</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>Increasing Levels of Resilience</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>The Bodys Reaction to Adversity</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>The Neuroscience of Resilience</td><td><span>🕐 00:02:00</span></td>
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					<td colspan="4"><strong>The Behaviours of Resilience</strong></td>
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					<td>▶</td>
					<td>The Informationin Emotion</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>Emotions that Drain Resilience</td><td><span>🕐 00:03:00</span></td>
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					<td>▶</td>
					<td>Emotions that Enhance Resilience</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>Perfectionism</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>The Role of Optimism</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>Attitude to Change</td><td><span>🕐 00:02:00</span></td>
				</tr>
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					<td>▶</td>
					<td>Mindfulness</td><td><span>🕐 00:02:00</span></td>
				</tr>
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					<td>▶</td>
					<td>Moving On</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Coaching</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Action Strategies to Develop Resilience</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Feel in Control</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Createa Personal Vision</td><td><span>🕐 00:01:00</span></td>
				</tr>
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					<td>▶</td>
					<td>Be Flexible and Adaptable</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Get Organised</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>A Mindset for Problem Solving</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Get Connected</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Be Socially Competent</td><td><span>🕐 00:01:00</span></td>
				</tr>
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					<td>▶</td>
					<td>BeProactive</td><td><span>🕐 00:01:00</span></td>
				</tr>
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					<td colspan="4"><strong>Too Much Resilience</strong></td>
				</tr>
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					<td>▶</td>
					<td>How Too Much Resilience Causes</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Resilience and Empathy</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Working with Too Much Resilience</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Team Resilience</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Resilient Teams</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Strengthening Resilience in Others</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Mapping Minds</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Mapping Hearts</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Organisational Resilience</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Organisational Resilience</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Volatility, Uncertainty, Complexity and Ambiguity (VUCA)</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Building Resilient Organisations</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>The Paradox of Resilience</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Paradox of Resilience</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lightbulb Moments Cards - Developing Resilience with Emotional Intelligence</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Order Your Certificate</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Stress Management

Emotional Wellbeing

Emotional Resilience

Master Your Emotions

Mental Resilience

Resilience

Description Adobe Photoshop CC Advanced for Photography course is designed for photographers who use Adobe Photoshop on a daily basis,

Guide to Emotional Resilience in Business Course

General Admission

<h3><b>Overview</b></h3>
<p><span>Gain a comprehensive understanding of the key aspects of business and management, and sharpen your strategic skills in no time!</span></p>
<p><span>The <strong>Business Management &amp; Development</strong> course will equip you with a range of skills required to effectively run a business using strategic models. It provides an in-depth overview of business strategy and leadership best practices, as well as online professional development training.</span></p>
<p><span>We've taken this comprehensive professional diploma in Strategic Business Management and broken it down into several modules which will assist you to easily grasp each concept - from the fundamentals to the most advanced aspects of the course. It really is a sure pathway to success!</span></p>
<h3><strong>Why buy this Business Management &amp; Development?</strong></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Business Management &amp; Development</b><span> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Business Management &amp; Development </b><span>does not require you to have any prior qualifications or experience. You can just enrol and start learning. </span></p>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Business Management &amp; Development </b><span>was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Business Management &amp; Development </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Introduction to Business Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Designing Your Organisational Structure</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Operations Management</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Financial Terms</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Getting the Right People in Place</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Getting Your Product Together</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Building a Corporate Brand</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Marketing Your Product</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Selling Your Product</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Planning for the Future</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Goal Setting</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Succession Planning</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Managing Your Money</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Ethics</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Building a Strong Customer Care Team</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Training Employees for Success</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leadership Essentials</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Business Planning and Analysis</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Planning Basics</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Market Evaluation</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Analyze Competition</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Determine A Marketing Strategy</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Decide What Extras You May Need Like Staff etc</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Dangers In Not Making A Business Plan</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Business Branding</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Purple Cow</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Try to be an Exceptionist</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Make Yourself Well Recognised Before Your Customers</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Wow Your Customers</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Develop a Personal Style</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Creative Imageries to Catch the Attention</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Be a Traditionalist, Not a Fad Chaser</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Bringing Out the Purple Cow in Your Business</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conclusion</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Business Administration </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is Business Administration?</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business and Organisations</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Business</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Organization Perspectives</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Decision Making</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Approaches to Leadership</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Business Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Build Trust and Confidence</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>A Manager's Pitfalls</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Build Team Spirit</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dealing with Problem Employees</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Using Your Emotional Intelligence</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conclusion to Management</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Diploma in Strategic Business Management and Administration</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Diploma in Strategic Business Management and Administration</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Master of Business Management (MBM)

Business Leadership

Business Administration

Business & Management

Business Admin

Business & Marketing

Business Management & Development

<div>
						<div>
				<div>
									<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p><span>This Leadership Trainer will provide you with key insights, tips and skills to better manage, perform, motivate and ultimately become a successful leader. With this course, you will learn why management matters, and how successful leaders build high performing teams.</span></p><p><span>This comprehensive online Leadership Trainer course will help you Develop your confidence along with your leadership skills. The Leadership Trainer is designed and delivered by industry experts to be a complete education in expert leadership roles, with a focus on role-specific knowledge and key skills.</span></p><p><span>To make this course more accessible for you, we have designed it for both part-time and full-time students, and you will be able to study from your own pace.</span></p><h3><b>Why choose this course</b></h3><ul><li><span>Earn a </span><b>free</b><span> e-certificate upon successful completion.</span></li><li><span>Accessible, informative modules taught by expert instructors</span></li><li><span>Study in your own time, at your own pace, through your computer tablet or mobile device</span></li><li><span>Benefit from instant feedback through mock exams and multiple-choice assessments</span></li><li><span>Get 24/7 help or advice from our email and live chat teams</span></li><li><span>Full Tutor Support on Weekdays</span></li></ul><h3><b>Course Design</b></h3><p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p><span>You are taught through a combination of</span></p><ul><li><span>Video lessons</span></li><li><span>Online study materials</span></li><li><span>Mock exams</span></li><li><span>Multiple-choice assessment</span></li></ul><h3><b>Certificate of Achievement</b></h3><p><b>CPD Certificate of Achievement from Janets</b></p><p><span>Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</span></p><h3><b>Method of Assessment</b></h3><p><span>To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. </span><span>To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Leadership Trainer - Updated Version</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 1: Understanding Management and Leadership</td>
					<td> </td>
					<td><span><i></i> 00:40:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 2: Leadership Theories</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 3: Improving Management and Leadership Performance</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 4: High Performance Teams</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 5: Motivating Employees</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 6: Organisational Skills</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 7: Talent Management</td>
					<td> </td>
					<td><span><i></i> 00:37:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 8: Succession Planning</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 9: Business Process Management</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Negotiation Techniques</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Managing Meetings and Giving Feedback</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 13: Managing Change</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 14: Time Management</td>
					<td> </td>
					<td><span><i></i> 00:37:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 15: Stress Management</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 16: Emotional Intelligence in Leadership</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 17: Managing Conflict</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 18: Dealing with Office Politics</td>
					<td> </td>
					<td><span><i></i> 00:34:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 19: Risk Management</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 20: Corporate Responsibility and Ethics</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Leadership Trainer</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Leadership Trainer</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Leadership Trainer - Old Version</td>
				</tr>
								<tr>
					<td colspan="4">Leadership Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Who is a Leader</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leadership Qualities</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leadership Skills</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Most Effective Leadership Styles</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leadership Principles</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Opposition in your leadership</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>So What Do Followers look for in their Leaders?</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Leadership &amp; Managing People</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - The Evolution of Leadership</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Situational Leadership</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - A Personal Inventory</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Modeling the Way</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Inspiring a Shared Vision</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Challenging the Process</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Enabling Others to Act</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Encouraging the Heart</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Basic Influencing Skills</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Setting Goals</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Leadership Trainer</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
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                                    Is there a certificate of completion provided after
                                    completing the course?
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                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
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                                    Can I switch courses or get a refund if I'm not satisfied
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                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
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                                    How do I track my progress in the course?
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                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
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                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
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                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
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                            </div>
                        </div>

Janets

Global Leadership

Leadership Skills

Life Coach Training

Leadership Development

Manager Training

Trainers Course

Leadership Trainer

Harpenden

<p>The leadership role of the project manager is increasingly recognised as a key determinant in delivering success. These skills can often be critical in project situations, where tight budgets and deadlines demand the highest levels of team performance and where the working environment presents fresh challenges on a daily basis.</p><p>This programme focuses on the leadership skills required of project managers and will benefit anyone involved in managing projects large or small wishing to extend or enhance those skills.</p>The objectives of this programme are to help the participants:<ul><li>Understand the significance of leadership skills to the project manager and the impact of these skills on project performance</li><li>Review the key skills needed to be an effective 'multi-dimensional' project leader and learn how to develop, adapt and apply them in practice</li><li>Learn how to identify the preferred leadership style for the context and organisational culture of a project and how to develop personal style versatility</li><li>Understand the role of the project leader in building an effective team and the skills required to promote and sustain team performance</li><li>Gain a better understanding of the interpersonal skills needed to motivate individual team members and harness the full potential of the team</li></ul><section>
                    DAY ONE <h3>1 Introduction</h3><ul><li>Aims and objectives</li><li>Personal objectives</li></ul> <h3>2 Project management and leadership</h3><ul><li>What is a leader? How much can leadership be learned?</li><li>The project environment and the impact of leadership skills</li><li>The characteristics of high performance project teams and their leaders</li></ul> <h3>3 Principles of effective leadership</h3><ul><li>Some useful models and theories of leadership explored</li><li>Types of leadership; choosing how to use leadership power</li><li>Evaluating personal leadership style; how to develop style flexibility</li></ul> <h3>4 Syndicate case study: Leadership in action</h3><ul><li>Review of the role of leadership in a contemporary project</li><li>Feedback and plenary discussion: effective project leadership</li></ul> <h3>5 Team exercise: Leadership skills of the project manager</h3><ul><li>Teams compete in performing a project simulation</li><li>Project review and feedback</li><li>Discussion of the outcome: role and skills of the project leader</li></ul> <h3>6 Leadership skills for project managers</h3><ul><li>The 3 dimensions of project leadership: inwards, outwards, and upwards</li><li>The vital role of communication skills and how to develop them</li><li>Developing a 'project vision': strategic thinking skills</li><li>Understanding others; emotional intelligence skills</li><li>Being a visible leader; behavioural and influencing skills</li><li>Building effective relationships; the importance of trust and respect</li></ul> DAY TWO <h3>7 Leading the project team</h3><ul><li>The role of leadership in developing team performance</li><li>Understanding individual strengths; recognising team role preferences</li><li>Managing conflict and promoting positive team dynamics</li><li>Setting standards, maintaining discipline and rewarding performance</li><li>Harnessing team potential: building motivation within the team</li><li>Promoting team learning; the team leader as coach / mentor</li></ul> <h3>8 Leading through the organisation</h3><ul><li>Gaining the support others; developing effective influencing skills</li><li>Getting empowerment from key stakeholders</li><li>Knowing when and how to take the initiative and lead</li><li>Building and maintaining rapport with key partners</li><li>Becoming an effective team player in leadership teams</li><li>Becoming a business leader; leading colleagues and co-workers</li></ul> <h3>9 Team exercise: Leadership and negotiation</h3><ul><li>Teams engage in a negotiation exercise</li><li>Exercise review and feedback</li><li>Discussion of the outcome: negotiation skills of the project leader</li></ul> <h3>10 Negotiation skills for project leaders</h3><ul><li>Characteristics of effective negotiators</li><li>Classic problem behaviours and mind-sets to avoid</li><li>Getting to win-win; building partnership and trust</li></ul> <h3>11 Leading more senior stakeholders</h3><ul><li>The challenges and skills of leading and managing upwards</li><li>Communicating with more senior stakeholders; building credibility</li><li>Negotiating upwards: knowing when and how</li><li>The role of networking skills; building and maintaining rapport</li><li>Handling disagreements; the art of diplomacy</li><li>Handling personality and style conflicts with more senior people</li></ul> 


                </section>

The In House Training Company

Team Leading

Project Leadership

Organisational Skills

Effective project leadership (In-House)

NextGen Learning

Essentials of Becoming a Manager and Managing Teams Course

Course Gate

Negotiation Skills

Online Course Marketing

Counselling Skills

Business Communication Skills

Sales

Professional Skills Course (PSC)

Sales Management

Influencing Skills

Sales Negotiation Training Course

Generation Leader

NHS Management

Hospital Management

Healthcare

Critical Care Nurse Skills Training for Hospitals and Ministries of Health

<div> <div>     </div> <div>  <div> <div> <h3><strong>Highlights of the Course</strong></h3> <ul> <li><strong>Course Type:</strong> Online Learning</li> <li><strong>Duration:</strong> 1 Hour</li> <li><strong>Tutor Support:</strong> Tutor support is included</li> <li><strong>Customer Support:</strong> 24/7 customer support is available</li> <li><strong>Quality Training:</strong> The course is designed by an industry expert</li> <li><strong>Recognised Credential:</strong> Recognised and Valuable Certification</li> <li><strong>Completion Certificate:</strong> Free Course Completion Certificate Included</li> <li><strong>Instalment:</strong> 3 Installment Plan on checkout</li> </ul> </div> </div> <div> <div> <hr /> <h3><strong>What you will learn from this course?</strong></h3> <ul> <li>Gain comprehensive knowledge about paralegal or legal secretary</li> <li>Understand the core competencies and principles of paralegal or legal secretary</li> <li>Explore the various areas of paralegal or legal secretary</li> <li>Know how to apply the skills you acquired from this course in a real-life context</li> <li>Become a confident and expert paralegal or legal secretary</li> </ul> <hr /> </div> </div> <div> <div> <div> <h3><strong>Paralegal Training Diploma Course</strong></h3> <p>Master the skills you need to propel your career forward in paralegal or legal secretary. This course will equip you with the essential knowledge and skillset that will make you a confident paralegal or legal secretary and take your career to the next level. This comprehensive paralegal training diploma<b> </b>course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this paralegal training diploma course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career.</p> <p>This comprehensive course will teach you the theory of effective paralegal or legal secretary practice and equip you with the essential skills, confidence and competence to assist you in the paralegal or legal secretary industry. You'll gain a solid understanding of the core competencies required to drive a successful career in paralegal or legal secretary. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for paralegal or legal secretary or for people who are aspiring to specialise in paralegal or legal secretary.</p> <p>Enrol in this paralegal training diploma course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates.</p> </div> <div> <h3><strong>Who is this Course for?</strong></h3> <p>This comprehensive paralegal training diploma course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this paralegal or legal secretary can also take this course.</p> <p>Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.</p> </div> <div> <h3><strong>Entry Requirements</strong></h3> <p>This paralegal training diploma course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection.</p> </div> <div> <h3><strong>Assessment</strong></h3> <p>This paralegal training diploma course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.</p> </div> <div> <h3><strong>Advance Your Career</strong></h3> <p>This paralegal training diploma<b> </b>course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.</p> </div> <div> <h3><strong>Study Plex Subscription</strong></h3> <p>Study plex also provides a subscription option that allows you unlimited access to more than 700+ CPD courses for learning. You only need to spend Â£79 to take advantage of this fantastic offer, and you'll get an unlimited subscription for a full year. Additionally, you can cancel your membership from your account at any time by getting in touch with our friendly and devoted customer care team.</p> <p>Visit our subscriptions page for more details if you're interested.</p> </div> <div> <h3><strong>Why you should train with Study Plex?</strong></h3> <p>At Study Plex, you will have the chance to build social, technical and personal skills through a combination of extensive subjects tailored according to your interest. Along with receiving comprehensive knowledge and transferable skills, there are even more reasons o be involved with us, which include:</p> <ul> <li><strong>Incredible Customer Support:</strong> We offer active customer service in the form of live chat, which you can access 24/7</li> <li><strong>Expert Tutor Support:</strong> You'll have access to our devoted and dedicated tutor support with all of our courses whenever you need it.</li> <li><strong>Price Justified by Quality:</strong> We ensure that you will have the best experience possible for the price you are paying for the course.</li> <li><strong>Money-back Guarantee:</strong> We provide a money-back guarantee if you are not satisfied with the course's quality. There is a 14-day time limit on this option (according to the terms and conditions).</li> <li><strong>Instalment Facility:</strong> If your course costs more than Â£50, you can pay in three instalments using the instalment option.</li> <li><strong>Satisfaction Guarantee:</strong> Our courses are designed to meet your demands and expectations by all means.</li> </ul> </div> </div> </div> </div> </div><p>Upon successfully completing this canine first aid certificate course you will be qualified to download our free PDF certificate of course completion.</p> <h4>CPD Accredited Certificate</h4> <p>Grow your career by earning a CPD UK accredited certificate of achievement and add extra value to your CV. On successful completion of this course, you will be eligible to order your CPD UK accredited certificate of achievement to demonstrate your new skills. You can also share this certificate with prospective employers and your professional network. The CPD-accredited certificate of achievement can be obtained in PDF format at a nominal fee of Â£12; there is an additional fee to get a printed copy certificate which is Â£25.</p><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">Introduction</td> </tr> <tr> <td><i></i></td> <td> Introduction </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td colspan="4">The Legal Support Specialist: Definition - Titles and Role - Scope of Work</td> </tr> <tr> <td><i></i></td> <td> The Legal Support Specialist: Definition - Titles and Role - Scope of Work </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Working in a law firm or in-house legal department - Differences and advantages </td> <td> </td> <td><span><i></i> 00:07:00</span></td> </tr> <tr> <td><i></i></td> <td> Legal Framework for the Legal Support Specialist: Standards and code of conduct </td> <td> </td> <td><span><i></i> 00:08:00</span></td> </tr> <tr> <td><i></i></td> <td> The Job Description of Legal Assistants </td> <td> </td> <td><span><i></i> 00:09:00</span></td> </tr> <tr> <td><i></i></td> <td> Career Development Plan </td> <td> </td> <td><span><i></i> 01:48:00</span></td> </tr> <tr> <td colspan="4">Matter Management - The Legal Matter Life Cycle</td> </tr> <tr> <td><i></i></td> <td> The Matter Management Life Cycle </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Phase 1: Receive the Matter - The âLegal Service Order Formâ </td> <td> </td> <td><span><i></i> 00:09:00</span></td> </tr> <tr> <td><i></i></td> <td> Phase 2: Assess the Matter - Conflict Check - KYC and DD checks </td> <td> </td> <td><span><i></i> 00:06:00</span></td> </tr> <tr> <td><i></i></td> <td> Phase 3: Assign the Matter - Criteria for team assignments </td> <td> </td> <td><span><i></i> 00:05:00</span></td> </tr> <tr> <td><i></i></td> <td> Phase 4: Engage the client - Letter of Engagements and Billing Arrangements </td> <td> </td> <td><span><i></i> 00:07:00</span></td> </tr> <tr> <td><i></i></td> <td> Phase 5: Deliver the work </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Phase 6: Manage - Timekeeping - Understanding the billing system </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Phase 6: Manage - Review of Narratives </td> <td> </td> <td><span><i></i> 00:05:00</span></td> </tr> <tr> <td><i></i></td> <td> Phase 7: Close the matter - Closure checklist and Lesson Learned </td> <td> </td> <td><span><i></i> 00:25:00</span></td> </tr> <tr> <td colspan="4">Files, Documents and Records Management</td> </tr> <tr> <td><i></i></td> <td> File Management - How to create and manage a filing system for your company </td> <td> </td> <td><span><i></i> 00:07:00</span></td> </tr> <tr> <td><i></i></td> <td> Records and Documents Management </td> <td> </td> <td><span><i></i> 00:09:00</span></td> </tr> <tr> <td colspan="4">Mastering your soft skills</td> </tr> <tr> <td><i></i></td> <td> Soft skills for Legal Assistants </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Communication Skills - E-mail Communication Ettiquete </td> <td> </td> <td><span><i></i> 00:13:00</span></td> </tr> <tr> <td><i></i></td> <td> Emotional Intelligence at the workplace </td> <td> </td> <td><span><i></i> 00:25:00</span></td> </tr> <tr> <td><i></i></td> <td> Stress Management </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td><i></i></td> <td> Confidentiality at the workplace </td> <td> </td> <td><span><i></i> 00:09:00</span></td> </tr> <tr> <td colspan="4">Assessment</td> </tr> <tr> <td><i></i></td> <td>Assessment - Paralegal Training Diploma</td> <td> </td> <td><span><i></i> 00:10:00</span></td> </tr> <tr> <td colspan="4">Obtain Your Certificate</td> </tr> <tr> <td><i></i></td> <td> Order Your Certificate of Achievement </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Get Your Insurance Now</td> </tr> <tr> <td><i></i></td> <td> Get Your Insurance Now </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Feedback</td> </tr> <tr> <td><i></i></td> <td> Feedback </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

Study Plex

Paralegal Training Diploma

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for project leaders, scrum masters, coaches, product owners, and team members who intend on taking the PMI-ACPÂ© exam.</p><p>This course provides participants with a foundation of the PMI-ACPÂ© exam. Participants will be introduced to PMI Agile concepts and practices with banks of sample questions.<br /></p></div><div id="course-pills-2"><h4>PMI-ACPÂ© Exam Preperation</h4><ul><li>PMI-ACPÂ© Exam Particulars Overview</li><li>PMI-ACPÂ© Exam Particulars</li><li>PMI-ACPÂ© Candidate Requirements</li><li>PMI-ACPÂ© Candidate Fees</li><li>PMI-ACPÂ© Exam Application Process</li></ul><h4>Core Agile Concepts</h4><ul><li>Core Agile Concepts Overview</li><li>Traditional Project Management Methodologies</li><li>Drawbacks of Waterfall Methodologies</li><li>Agile Approach</li><li>Empirical Process Control</li><li>Agile and Traditional Project Management</li><li>Choice of Methodologies/Frameworks</li><li></li></ul><h4>The Agile Manifesto</h4><ul><li>The Agile Manifesto Overview </li><li>Manifesto Contributors</li><li>Manifesto Values</li><li>Manifesto Principles</li></ul><h4>Common Agile Methodology Elements</h4><ul><li>Common Agile Methodology Elements Overview</li><li>Project (Product; Release) Initiation</li><li>Agile Planning</li><li>Iteration Planning and Executing</li></ul><h4>Project Initiation</h4><ul><li>Project Initiation Overview</li><li>Determine Project Justifications and Metrics</li><li>Provide Value-Driven Delivery</li><li>Write Project Vision Statement</li><li>Create Project Charter</li><li>Identify Stakeholders and Leader/Coach</li><li>Form Project Team</li></ul><h4>Agile Teams and Team Space</h4><ul><li>Agile Teams and Team Space Overview</li><li>Scrum Master/Coach</li><li>Product Owner/Customer</li><li>Team Members/Developers (XP)</li><li>Trackers and Testers</li><li>Other Roles</li><li>Team Space</li><li>Physical Space Recommendations</li></ul><h4>Agile Planning</h4><ul><li>Agile Planning Overview</li><li>Develop Epics and Stories</li><li>Create Stories</li><li>Non-Customer Facing Stories</li><li>Personas and Extreme Personas</li><li>Story Maps</li><li>Estimating Stories</li><li>Prioritizing Stories</li><li>Create Product Backlog</li><li>Create Product Roadmap</li><li>Conduct Release Planning</li><li>Create Parking Lot</li></ul><h4>Iterations/Sprints</h4><ul><li>Iterations/Sprints Overview</li><li>Velocity Determination</li><li>Iteration Planning Meeting</li><li>Iteration Planning Guidelines</li><li>Development</li><li>Testing</li><li>Daily Standup Meetings</li><li>Progress Tracking</li><li>Velocity Tracking</li></ul><h4>Interpersonal Aspects of Agile</h4><ul><li>Interpersonal Aspects of Agile Overview</li><li>Methodologies and Uncertainty</li><li>Coach/Scrum Master</li><li>Team Motivation</li><li>Soft Skills</li><li>Emotional Intelligence</li><li>Collaboration</li><li>Negotiations</li><li>Active listening</li><li>Conflict Resolution</li><li>Speed Leas? Model of Group Conflict</li><li>Conducting Retrospectives </li><li>Mindsets of Agile Coaches</li><li>Leadership Stages</li><li>Key Coaching Responsibilities</li></ul><h4>Agile Methodologies</h4><ul><li>Agile Methodologies Overview</li><li>XP and Scrum Terms</li><li>XP Terms and Concepts</li><li>XP Primary Practices</li><li>XP Corollary Practices</li><li>Scrum</li><li>Lean Software Development</li><li>Seven Principles of Lean</li><li>Seven Types of Muda</li><li>Responsibilities</li><li>Core Beliefs of Lean-Agile Software Development</li><li>Other Principles of Lean-Agile Software Development</li><li>Value Stream Mapping</li><li>Lean-Agile Software Development Portfolio Management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans PMI Agile Certified Practitioner (PMI-ACP) Exam Preparation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the PMI Agile Certified Practitioner (PMI-ACP) Exam Preparation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

PMI PMBOK

Project Management Institute (PMI)

ICP-ACC (ICAgile Certified Agile Coaching)

ACP (Agile Certified Practitioner)

Project Management Professional (PMP)

Professional Scrum Master (PSM)

PMI Agile Certified Practitioner (PMI-ACP) Exam Preparation

<div> <div>     </div> <div>  <div> <div> <h3><strong>Highlights of the Course</strong></h3> <ul> <li><strong>Course Type:</strong> Online Learning</li> <li><strong>Duration:</strong> 1 Hour</li> <li><strong>Tutor Support:</strong> Tutor support is included</li> <li><strong>Customer Support:</strong> 24/7 customer support is available</li> <li><strong>Quality Training:</strong> The course is designed by an industry expert</li> <li><strong>Recognised Credential:</strong> Recognised and Valuable Certification</li> <li><strong>Completion Certificate:</strong> Free Course Completion Certificate Included</li> <li><strong>Instalment:</strong> 3 Installment Plan on checkout</li> </ul> </div> </div> <div> <div> <hr /> <h3><strong>What you will learn from this course?</strong></h3> <ul> <li>Gain comprehensive knowledge about paralegal or legal secretary</li> <li>Understand the core competencies and principles of paralegal or legal secretary</li> <li>Explore the various areas of paralegal or legal secretary</li> <li>Know how to apply the skills you acquired from this course in a real-life context</li> <li>Become a confident and expert paralegal or legal secretary</li> </ul> <hr /> </div> </div> <div> <div> <div> <h3><strong>Paralegal Training Course</strong></h3> <p>Master the skills you need to propel your career forward in paralegal or legal secretary. This course will equip you with the essential knowledge and skillset that will make you a confident paralegal or legal secretary and take your career to the next level. This comprehensive paralegal<b> </b>course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this paralegal course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career.</p> <p>This comprehensive course will teach you the theory of effective paralegal or legal secretary practice and equip you with the essential skills, confidence and competence to assist you in the paralegal or legal secretary industry. You'll gain a solid understanding of the core competencies required to drive a successful career in paralegal or legal secretary. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for paralegal or legal secretary or for people who are aspiring to specialise in paralegal or legal secretary.</p> <p>Enrol in this paralegal course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates.</p> </div> <div> <h3><strong>Who is this Course for?</strong></h3> <p>This comprehensive paralegal course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this paralegal or legal secretary can also take this course.</p> <p>Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.</p> </div> <div> <h3><strong>Entry Requirements</strong></h3> <p>This paralegal course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection.</p> </div> <div> <h3><strong>Assessment</strong></h3> <p>This paralegal course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.</p> </div> <div> <h3><strong>Advance Your Career</strong></h3> <p>This paralegal<b> </b>course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.</p> </div> </div> </div> </div> </div><div> <div> <h2> Recognised Accreditation </h2> <p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.</p>  <p>The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.</p>  </div> <div> <div> <div> <h3>What is CPD?</h3> <p>Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements.</p> <h4>Benefits of CPD</h4> <ul> <li>Improve your employment prospects </li> <li>Boost your job satisfaction </li> <li>Promotes career advancement </li> <li>Enhances your CV </li> <li>Provides you with a competitive edge in the job market </li> <li>Demonstrate your dedication </li> <li>Showcases your professional capabilities</li> </ul> </div> </div> <div> <div>  <h3>What is IPHM? </h3> <p>The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. </p> <h4>Benefits of IPHM </h4> <ul> <li>It will help you establish a positive reputation in your chosen field </li> <li>You can join a network and community of successful therapists that are dedicated to providing excellent care to their client </li> <li>You can flaunt this accreditation in your CV </li> <li>It is a worldwide recognised accreditation </li> </ul> </div> </div> <div> <div>  <h3>What is Quality Licence Scheme?</h3> <p>This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.</p> <h4> Benefits of Quality License Scheme </h4> <ul> <li>Certificate is valuable</li> <li>Provides a competitive edge in your career</li> <li>It will make your CV stand out</li> </ul> </div> </div> </div> </div><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">Introduction</td> </tr> <tr> <td><i></i></td> <td> Introduction </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td colspan="4">The Legal Support Specialist: Definition - Titles and Role - Scope of Work</td> </tr> <tr> <td><i></i></td> <td> The Legal Support Specialist: Definition - Titles and Role - Scope of Work </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Working in a law firm or in-house legal department - Differences and advantages </td> <td> </td> <td><span><i></i> 00:07:00</span></td> </tr> <tr> <td><i></i></td> <td> Legal Framework for the Legal Support Specialist: Standards and code of conduct </td> <td> </td> <td><span><i></i> 00:08:00</span></td> </tr> <tr> <td><i></i></td> <td> The Job Description of Legal Assistants </td> <td> </td> <td><span><i></i> 00:09:00</span></td> </tr> <tr> <td><i></i></td> <td> Career Development Plan </td> <td> </td> <td><span><i></i> 01:48:00</span></td> </tr> <tr> <td colspan="4">Matter Management - The Legal Matter Life Cycle</td> </tr> <tr> <td><i></i></td> <td> The Matter Management Life Cycle </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Phase 1: Receive the Matter - The âLegal Service Order Formâ </td> <td> </td> <td><span><i></i> 00:09:00</span></td> </tr> <tr> <td><i></i></td> <td> Phase 2: Assess the Matter - Conflict Check - KYC and DD checks </td> <td> </td> <td><span><i></i> 00:06:00</span></td> </tr> <tr> <td><i></i></td> <td> Phase 3: Assign the Matter - Criteria for team assignments </td> <td> </td> <td><span><i></i> 00:05:00</span></td> </tr> <tr> <td><i></i></td> <td> Phase 4: Engage the client - Letter of Engagements and Billing Arrangements </td> <td> </td> <td><span><i></i> 00:07:00</span></td> </tr> <tr> <td><i></i></td> <td> Phase 5: Deliver the work </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Phase 6: Manage - Timekeeping - Understanding the billing system </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Phase 6: Manage - Review of Narratives </td> <td> </td> <td><span><i></i> 00:05:00</span></td> </tr> <tr> <td><i></i></td> <td> Phase 7: Close the matter - Closure checklist and Lesson Learned </td> <td> </td> <td><span><i></i> 00:25:00</span></td> </tr> <tr> <td colspan="4">Files, Documents and Records Management</td> </tr> <tr> <td><i></i></td> <td> File Management - How to create and manage a filing system for your company </td> <td> </td> <td><span><i></i> 00:07:00</span></td> </tr> <tr> <td><i></i></td> <td> Records and Documents Management </td> <td> </td> <td><span><i></i> 00:09:00</span></td> </tr> <tr> <td colspan="4">Mastering your soft skills</td> </tr> <tr> <td><i></i></td> <td> Soft skills for Legal Assistants </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Communication Skills - E-mail Communication Ettiquete </td> <td> </td> <td><span><i></i> 00:13:00</span></td> </tr> <tr> <td><i></i></td> <td> Emotional Intelligence at the workplace </td> <td> </td> <td><span><i></i> 00:25:00</span></td> </tr> <tr> <td><i></i></td> <td> Stress Management </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td><i></i></td> <td> Confidentiality at the workplace </td> <td> </td> <td><span><i></i> 00:09:00</span></td> </tr> <tr> <td colspan="4">Assessment </td> </tr> <tr> <td><i></i></td> <td>Assessment - Paralegal Training</td> <td> </td> <td><span><i></i> 00:10:00</span></td> </tr> <tr> <td colspan="4">Certificate of Achievement</td> </tr> <tr> <td><i></i></td> <td> Certificate of Achievement </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Get Your Insurance Now</td> </tr> <tr> <td><i></i></td> <td> Get Your Insurance Now </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Feedback</td> </tr> <tr> <td><i></i></td> <td> Feedback </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

Paralegal Training

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional intelligence (EI) is the ability to manage oneself and one&rsquo;s relationships with others in a mature and constructive manner. Research indicates that EI is closely related to workplace success at all levels of the organisation. In this course we look at six key aspects of EI in order to help develop your skills and abilities in managing yourself and your relationships in the workplace.</p>

Emotional intelligence (EI) is the ability to manage oneself and one’s relationships with others in a mature and constructive manner. Research indicates that EI is closely related to workplace success at all levels of the organisation. In this course we look at six key aspects of EI in order to help develop your skills and abilities in managing yourself and your relationships in the workplace.

Skillogy International

Emotional Intelligence (EQ)

Soft Skills

Interpersonal Skills

Business Relationship Management (BRM)

Emotional Intelligence

Course

Complete 5 courses to gain a Certificate from the Chartered Management Institute

Course with CMI Certificate

Ei4Change

The Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding.

The course covers the experience of the inner world; how attitudes, beliefs, values and preferences drive behavioural responses and how feelings can be regulated with more effectiveness. 

Practitioner in Emotional Intelligence

The Master Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding.

The Master Practitioner in Emotional Intelligence course covers the application of emotional intelligence in different circumstances to improve and enhance performance throughout an organisation and extends to decision making stakeholders outside the organisation.  The skills and competencies are also applicable in many situations in families, communities and social settings.

Master Practitioner in Emotional Intelligence

This course explores little known ways that emotional intelligence can be used in the workplace by investigating what it is and what it is not.  It covers the main models of emotional intelligence and what they mean but more importantly how they can be practically applied at work.

Foundation in Emotional Intelligence

<div style="color: rgb(37, 37, 37); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(37, 37, 37);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><p data-snap-id="page_subheading" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The secrets of emotional intelligence. What everyone should know about the intelligence in emotions.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">What everyone should know about how emotions influence every aspect of your life.</p><div data-snap-id="list_icons" data-snap-type="list" data-snap-template='<span style="margin-right:1rem;display: inline-block;"><span class="label">[[icon]] [[item]] </span></span>' fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;2 Hours</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;48 Lessons</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;8 PDFs</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;5 Interactive Quizzes</span></div><div data-snap-type="video-frame" fr-original-style="" style="box-sizing: border-box;"><div tabindex="-1" fr-original-style="" style="box-sizing: border-box;"><div style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;"><div style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_learn" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">What You Will Learn</h4><div data-snap-id="copy_learn" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course explores&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">little known ways&nbsp;</em></strong>that emotional intelligence can be used in the workplace by investigating what it is and what it is not. &nbsp;It covers the main models of emotional intelligence and what they mean but more importantly how they can be practically applied at work.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course resolves any confusion you may have around some of the terminology used in various emotional intelligence courses, such as what is the difference between EI and EQ? &nbsp; You&#39;ll get to understand why EI is a broader term that covers emotional intelligence in much more depth. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">People often talk about positive and negative emotions. &nbsp;This is not that helpful as emotions cannot really be labelled in that way. &nbsp;The course also covers&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">the myths around positive and negative emotions&nbsp;</strong>and why this terminology is not appropriate when working to understand emotions and emotional intelligence in the workplace. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course investigates the advantages and disadvantages of emotional intelligence, ways it can be improved and some do&#39;s and don&#39;ts of working with emotional intelligence. &nbsp;It will test your emotional intelligence!</p></div><div data-snap-id="list_learn" data-snap-type="list" data-snap-template='<div class="tutor-course-segment__benefit-item"><div class="tutor-course-segment__benefit-content"><i class="far fa-check" style="color:#b22222;"></i><span class="benefit-text" >[[item]]</span></div></div>' fr-original-style="" style="box-sizing: border-box;">Recognise the importance of understanding the emotions that you experience.Examine how to practise and learn how to develop emotional intelligence.Discover how to improve your relationships and performance by gaining insights into the emotions of other people.Identify why you react to situations with a particular focus on how your feelings and emotions impact upon your performance.</div><h4 data-snap-id="heading_summary" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><br fr-original-style="" style="box-sizing: border-box;"></h4><h4 data-snap-id="heading_summary" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Description</h4><p data-pm-slice="1 1 []" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emotional intelligence&nbsp;</strong>is an aspect of you as a whole person affecting your work life and your personal life.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your emotional intelligence is your ability to&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">combine your thinking&nbsp;</strong>with your&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">feelings&nbsp;</strong>in order to&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">build good quality relationships</strong>&nbsp;and to make&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">good authentic decisions</strong>. It is managing who you are in the moment to meet your emotional needs through conscious choice and is fundamental to leading a full, rich and rewarding life.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional intelligence is different from IQ - cognitive intelligence, and offers&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">a different perspective on success</strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">performance at work</strong>. &nbsp;There are many parts to emotional intelligence - it predicts effectiveness and can be changed and developed.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Research suggests that emotional intelligence and cognitive intelligence (IQ) are unconnected: you can have a high level of emotional intelligence but a low level of cognitive intelligence, and vice versa.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><h4 data-snap-id="heading_for" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Who This Course is For</h4><div data-snap-id="copy_for" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your emotional intelligence is your responsibility! &nbsp;How you react and respond to events is governed by your emotional intelligence. &nbsp;You can work to develop your emotional intelligence, but this is not easy. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for anyone wanting to find out &nbsp;how your emotional intelligence influences how you perform, build relationships and make good quality decisions based on emotions.</p></div><ul data-snap-id="list_for" data-snap-type="list" data-snap-template="<li >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Anyone who is interested in a basic understanding of why emotions play an important role in performance and success.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone who wants to have a deeper understanding of themselves and how to work better with other people.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone with an interest in developing their ability to manage their emotions.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone who has a desire to improve their emotional intelligence to excel at work and enhance their career.</li></ul><h4 data-snap-id="heading_reqs" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Requirements</h4><div data-snap-id="copy_reqs" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We all have emotions!&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone with an interest in and the commitment to developing their ability to manage the emotional dimensions of life should be well placed to undertake this course.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will need an open mind and a willingness to learn.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><ul data-snap-id="list_reqs" data-snap-type="list" data-snap-template="<li  >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An interest in applying their intelligence to their emotion.</li><li fr-original-style="" style="box-sizing: border-box;">An interest in learning more about emotional intelligence at work.</li><li fr-original-style="" style="box-sizing: border-box;">A willingness to complete the practical activities to grow and develop their emotional intelligence skills.</li></ul><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_curriculum_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><br fr-original-style="" style="box-sizing: border-box;"></h4></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_faqs" data-snap-template='<div class="faq-accordion"><div class="accordion" id="accordion-snap-faq"><div class="accordion-item pb-3"><button class="accordion-button [[collapsed]]" data-snap-toggle="collapse" data-snap-target="#collapse-faq-[[index]]">[[question]]</button><div id="collapse-faq-[[index-2]]" class="accordion-collapse collapse [[show]]" data-bs-parent="#accordion-snap-faq"><div class="accordion-body">[[answer]]</div></div></div></div></div>' fr-original-style="" style="box-sizing: border-box;"><div data-bs-parent="#accordion-snap-faq" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><h4 data-snap-id="heading_instructor_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 128);">Instructor</h4><div style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);"><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><img src="https://images.cademy.co.uk/7e075e63-3c11-4005-857d-0d5a2bc42ad3/911d62ad-8465-437a-aeba-a9e7e0da2207/original.png" style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px); cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px);" fr-original-class="fr-draggable"></h5><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Robin Hills</h5><p data-snap-id="instructor_1_title" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence Trainer, Coach and Facilitator</p></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hi there, my name is Robin Hills and I&rsquo;m grateful to you for checking out my courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you&rsquo;re interested in learning about emotional intelligence, I&rsquo;m here to assure you that you&rsquo;re in the right place, as I don&rsquo;t train in any other topic.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With over 40 years&rsquo; experience in business, my courses will help you achieve your potential in the workplace - and beyond.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Over the years I&rsquo;ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Considering all this, you can be assured you&rsquo;re in the right place to learn everything you want/need to about emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Thanks for taking the time to read this.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div></div></div>

Emotional intelligence is an aspect of you as a whole person affecting your work life and your personal life.

Your emotional intelligence is your ability to combine your thinking with your feelings in order to build good quality relationships and to make good authentic decisions.

Join me for 21 days of exploration through audio lessons, videos, interactive quizzes and practical activities that help you gain insights into emotional intelligence that will build and grow your emotional intelligence.

Introduction to Emotional Intelligence

<div style="color: rgb(37, 37, 37); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(37, 37, 37);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><p data-snap-id="page_subheading" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enhance your coaching skills and capabilities using emotional intelligence.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Emotional intelligence coaching reveals the unique working of your emotional realm.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Emotional intelligence coaching is a very powerful form of personal leadership coaching that&#39;s both discreet and trusted demonstrating what good looks like both an emotional and on a practical level.</p></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_learn" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">What You Will Learn</h4><div data-snap-id="copy_learn" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for you if you work with people as a leader or manager and are looking at ways to help improve performance by developing emotional intelligence through coaching.</p><p data-pm-slice="1 1 []" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The GROW (Goal, Reality, Options, Will) Model is a well-respected tool in coaching and this is explored to improve your questioning and listening techniques. It demonstrates the power of coaching through the use of a structure that enables questioning to flow conversationally and in a logical sequence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Other techniques are covered including a process to coach using emotional intelligence and help others discover their emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Simple, to the point, no-nonsense and effective advice on workplace coaching with emotional intelligence.</p></div><div data-snap-id="list_learn" data-snap-type="list" data-snap-template='<div class="tutor-course-segment__benefit-item"><div class="tutor-course-segment__benefit-content"><i class="far fa-check" style="color:#b22222;"></i><span class="benefit-text" >[[item]]</span></div></div>' fr-original-style="" style="box-sizing: border-box;">Investigate a set of tools that will set you apart from other coaches and put your coaching in a completely different league.Explore how people would benefit from a coaching approach in a variety of circumstances.Discover ways to develop your coaching and your emotional intelligence skills.Relate to people better engaging with them at a deeper level.Evaluate how coaching with emotional intelligence can lead to better outcomes with people.</div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_summary" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Emotional Intelligence Coaching</h4><p data-snap-id="copy_summary" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Enhance your coaching skills and capabilities using emotional intelligence.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The field of coaching has grown considerably in recent times. Coaching equips people with the tools, knowledge, and opportunities they need to fully develop themselves to be effective in their commitment to themselves, the company, and their work. It can be used in a variety of ways, for example, getting past an impasse, removing a stumbling block or drawing out and building on strengths.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence is the science and practice of good emotional awareness and self-management. Successfully applied in the workplace it accounts for greater success than intellectual capabilities.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional intelligence coaching not only reveals the unique working of your emotional realm but also directs you to your untapped potential and to where you&#39;ve been holding yourself back. It&#39;s a very powerful form of personal leadership coaching that&#39;s both discreet and trusted.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional intelligence coaching builds personal skills by demonstrating what good looks like both practically and on an emotional level. It brings together tried and tested coaching techniques within the construct of emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Empathy is a fundamental component of emotional intelligence. Using empathy builds trust and keeps conversations focused on increasing performance and employee engagement.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_for" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Who This Course is For</h4><div data-snap-id="copy_for" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This emotional Intelligence course is designed for anyone in a leadership position in an organisation who is interested in improving their coaching skills.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will be responsible for leading and managing groups of people to achieve outcomes and enhance performance.</p></div><ul data-snap-id="list_for" data-snap-type="list" data-snap-template="<li >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Generally, this course attracts human resources, sales and marketing, training professionals, corporate executives, leaders, managers, supervisors and coaches.</li><li fr-original-style="" style="box-sizing: border-box;">This course will not be of interest to you if you manage processes and tasks with little focus on the people involved.</li></ul></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_reqs" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Requirements</h4><div data-snap-id="copy_reqs" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You should have an interest and understanding of coaching and emotional intelligence but no prior knowledge and experience is needed to benefit from the course.</p></div><ul data-snap-id="list_reqs" data-snap-type="list" data-snap-template="<li  >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An interest in how interactions with other people work and how to build them more effectively.</li><li fr-original-style="" style="box-sizing: border-box;">A keenness to learn about coaching and how to work with emotional intelligence - yours and other&#39;s emotional intelligence.</li><li fr-original-style="" style="box-sizing: border-box;">A willingness to complete the practical activities to grow and develop your emotional intelligence skills.</li></ul><br fr-original-style="" style="box-sizing: border-box;"></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div></div></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_faqs" data-snap-template='<div class="faq-accordion"><div class="accordion" id="accordion-snap-faq"><div class="accordion-item pb-3"><button class="accordion-button [[collapsed]]" data-snap-toggle="collapse" data-snap-target="#collapse-faq-[[index]]">[[question]]</button><div id="collapse-faq-[[index-2]]" class="accordion-collapse collapse [[show]]" data-bs-parent="#accordion-snap-faq"><div class="accordion-body">[[answer]]</div></div></div></div></div>' fr-original-style="" style="box-sizing: border-box;"><div data-bs-parent="#accordion-snap-faq" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><h4 data-snap-id="heading_instructor_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 128);">Instructor</h4><div style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);"><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><img src="https://images.cademy.co.uk/7e075e63-3c11-4005-857d-0d5a2bc42ad3/911d62ad-8465-437a-aeba-a9e7e0da2207/original.png" style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px); cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px);" fr-original-class="fr-draggable"></h5><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Robin Hills</h5><p data-snap-id="instructor_1_title" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence Trainer, Coach and Facilitator</p></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hi there, my name is Robin Hills and I&rsquo;m grateful to you for checking out my courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you&rsquo;re interested in learning about emotional intelligence, I&rsquo;m here to assure you that you&rsquo;re in the right place, as I don&rsquo;t train in any other topic.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With over 40 years&rsquo; experience in business, my courses will help you achieve your potential in the workplace - and beyond.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Over the years I&rsquo;ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Considering all this, you can be assured you&rsquo;re in the right place to learn everything you want/need to about emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Thanks for taking the time to read this.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div></div></div>

Team Management

This course is for you if you work with people as a leader or manager and are looking at ways to help improve performance by developing emotional intelligence through coaching.

The GROW (Goal, Reality, Options, Will) Model is a well-respected tool in coaching and this is explored to improve your questioning and listening techniques. It demonstrates the power of coaching through the use of a structure that enables questioning to flow conversationally and in a logical sequence.

Emotional Intelligence Coaching

<div style="color: rgb(37, 37, 37); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(37, 37, 37);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><p data-snap-id="page_subheading" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn the principles of emotional intelligence about how your emotions influence the way you understand yourself, how you build relationships, how you manage stress and how you make decisions.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">We all have emotions! &nbsp;You will need an open mind and a willingness to learn about how to positively embrace working with your intelligence and your emotions. You should be committed to developing your ability to manage the emotional dimensions of life.</p></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_icons" data-snap-type="list" data-snap-template='<span style="margin-right:1rem;display: inline-block;"><span class="label">[[icon]] [[item]] </span></span>' fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"> 9.5 Hours</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;226 Lessons</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;29 PDFs</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;7 Interactive Quizzes</span></div></div><div data-snap-type="video-frame" fr-original-style="" style="box-sizing: border-box;"><div tabindex="-1" fr-original-style="" style="box-sizing: border-box;"><div style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;"><div style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_learn" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">What You Will Learn</h4><div data-snap-id="copy_learn" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p data-pm-slice="1 1 []" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Principles of Emotional Intelligence</strong>&nbsp;course delves into emotional intelligence in detail to cover</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Fundamental Principles of Emotional Intelligence</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Principles of Self-Perception</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Principles of Self-Expression</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Principles of Interpersonal Skills</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Principles of Decision Making</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Principles of Stress Management</p></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Ways to develop emotional intelligence are explored along with a variety of techniques to work with emotional intelligence when you are working as a coach and leader.</p></div><div data-snap-id="list_learn" data-snap-type="list" data-snap-template='<div class="tutor-course-segment__benefit-item"><div class="tutor-course-segment__benefit-content"><i class="far fa-check" style="color:#b22222;"></i><span class="benefit-text" >[[item]]</span></div></div>' fr-original-style="" style="box-sizing: border-box;">Determine how you can work with emotional intelligence to improve results and quality.Recognise ways that you can perform within the emotional climate of your work environment.Consider why you react to situations with a particular focus on how your feelings and emotions impact upon your performance.Develop ways that you can build your interpersonal skills and enhance your relationships.Identify ways to work with emotions to solve problems increasing your effectiveness in stressful situations and develop resilience.Evaluate your emotional intelligence skills and apply them to your career progression and the career progression of others.</div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_summary" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">The Principles of Emotional Intelligence</h4><p data-snap-id="copy_summary" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Principles of Emotional Intelligence</strong>&nbsp;course covers the application of emotional intelligence with a business focus in different circumstances to improve and enhance performance.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">P</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">rinciples of Emotional Intelligence&nbsp;</strong>course is not just about deepening knowledge and skill levels, it is also about applying this and developing the wisdom that enables you to generate a greater clarity of others and real understanding in others.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Reviewing diverse scenarios within work, emotional intelligence approaches are considered with emphasis on how emotional data can be applied in managing stress, in decision making and in building authentic relationships.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this course, you&#39;ll gain insight into the fundamentals of leadership and learn how to direct the power of your emotional intelligence to empower yourself and others. You&#39;ll also discover practical strategies for developing your personal emotional intelligence with real-world examples and expert advice.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course covers an introduction to the research and theories behind emotional intelligence and its applications in leadership, self-management, and personal development.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Reviewing diverse scenarios within work, emotional intelligence approaches are considered with emphasis on how emotional data can be applied in managing stress, in decision making and in building authentic relationships.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to enhance your ability to build relationships, succeed in a team environment, and how to use effective communication skills to reach your goals.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This comprehensive course covers all the essential topics of emotional intelligence, and offers practical activities and interactive quizzes that will help you reinforce your knowledge and develop your skills.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the course, you&rsquo;ll know how to apply learned theoretical lessons in the real world and become an emotionally intelligent leader or team member.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unlock the skills of emotional intelligence and discover how mastering this knowledge can give you the power to create a successful career and personal happiness. &nbsp;From understanding yourself and empathy to stress management and decision making, this course provides you with the leadership fundamentals and personal development tools to maximise your potential.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_for" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Who This Course is For</h4><div data-snap-id="copy_for" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">P</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">rinciples of Emotional Intelligence</strong>&nbsp;course is for anyone competent in the skills and techniques of emotional intelligence. It is for anyone interested in developing a deeper understanding and awareness of the application of emotional intelligence at work, in social settings and at home.</p></div><ul data-snap-id="list_for" data-snap-type="list" data-snap-template="<li >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Anyone interested in learning in-depth, comprehensive knowledge about emotional intelligence at work.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone who wants to have a deeper understanding of themselves and how to work better with other people.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone with an interest in developing their ability to manage their emotions.</li><li fr-original-style="" style="box-sizing: border-box;">This course will not be of interest to you if you manage processes and tasks with little focus on the people involved.</li></ul></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_reqs" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Requirements</h4><div data-snap-id="copy_reqs" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You should be committed to developing your ability to work with and manage the emotional dimensions of your life.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course requires you to do some reflective thinking, to get some feedback and to discuss your development with others.</p></div><ul data-snap-id="list_reqs" data-snap-type="list" data-snap-template="<li  >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An interest in how interactions with other people work and how to build them more effectively.</li><li fr-original-style="" style="box-sizing: border-box;">A keenness to learn about emotionally intelligent leadership and how to adapt your approach in different circumstances.</li><li fr-original-style="" style="box-sizing: border-box;">A willingness to complete the practical activities to grow and develop your leadership and your emotional intelligence skills.</li></ul></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_curriculum_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><br fr-original-style="" style="box-sizing: border-box;"></h4><h4 data-snap-id="heading_curriculum_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><br fr-original-style="" style="box-sizing: border-box;"></h4></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_faqs" data-snap-template='<div class="faq-accordion"><div class="accordion" id="accordion-snap-faq"><div class="accordion-item pb-3"><button class="accordion-button [[collapsed]]" data-snap-toggle="collapse" data-snap-target="#collapse-faq-[[index]]">[[question]]</button><div id="collapse-faq-[[index-2]]" class="accordion-collapse collapse [[show]]" data-bs-parent="#accordion-snap-faq"><div class="accordion-body">[[answer]]</div></div></div></div></div>' fr-original-style="" style="box-sizing: border-box;"><div data-bs-parent="#accordion-snap-faq" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><h4 data-snap-id="heading_instructor_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 128);">Instructor</h4><div style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);"><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><img src="https://images.cademy.co.uk/7e075e63-3c11-4005-857d-0d5a2bc42ad3/911d62ad-8465-437a-aeba-a9e7e0da2207/original.png" style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px); cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px);" fr-original-class="fr-draggable"></h5><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Robin Hills</h5><p data-snap-id="instructor_1_title" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence Trainer, Coach and Facilitator</p></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hi there, my name is Robin Hills and I&rsquo;m grateful to you for checking out my courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you&rsquo;re interested in learning about emotional intelligence, I&rsquo;m here to assure you that you&rsquo;re in the right place, as I don&rsquo;t train in any other topic.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With over 40 years&rsquo; experience in business, my courses will help you achieve your potential in the workplace - and beyond.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Over the years I&rsquo;ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Considering all this, you can be assured you&rsquo;re in the right place to learn everything you want/need to about emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Thanks for taking the time to read this.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div></div></div>

Learn the principles of emotional intelligence about how your emotions influence the way you understand yourself, how you build relationships, how you manage stress and how you make decisions.

We all have emotions!  You will need an open mind and a willingness to learn about how to positively embrace working with your intelligence and your emotions. You should be committed to developing your ability to manage the emotional dimensions of life.

The Principles of Emotional Intelligence

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					<div><p>The innovative <strong>Emotional Intelligence</strong> has been compiled with the assistance and expertise of industry professionals. It has been carefully crafted to meet the business requirements needed for an outstanding contribution to this role and the career path beyond it. By enrolling in this tutorial, a significant advantage can be gained by the student for securing their dream job and building an excellent reputation in this sector.</p></div>
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					<div><p>This popular <strong>Emotional Intelligence</strong> has been designed to help dedicated individuals train to become the absolute best in this business field. Many other entrepreneurs and talented students have already completed this course, and others like it, empowering them to move onto satisfying and rewarding careers. This unique <strong>Emotional Intelligence</strong> course is perfectly suited for those dedicated and ambitious individuals who are committed to genuinely becoming the best in the business. </p><p>The <strong>Emotional Intelligence</strong> is recognised and accredited by CPD standards, so all contents are guaranteed to be accurate and reputable, adding valuable competencies and qualifications to a CV, making anyone stand out from other potential candidates or business rivals. For added convenience, the <strong>Emotional Intelligence</strong> consists of a range of educational modules that allow study sessions to be organised at any time and any place</p><p>When the final assessment of the <strong>Emotional Intelligence </strong>has been completed, a certificate of completion is supplied to evidence newly acquired skills and knowledge. This will provide a significant boost for job-seeking or entry into a new and exciting career path. The valuable qualification from the <strong>Emotional Intelligence</strong> course can help to make all the difference in a dynamic employment sector and can also be validated on our website.</p><p>We are aware that a student's lifestyles and work ethics may not allow much time for a dedicated study session, so the <strong>Emotional Intelligence</strong> has been specifically designed to be taken at a personally selected pace, and the hours that are suited to each individual. Full access is immediately available after registration, and this can be achieved via any online device, and at any global location you are sighted at.  </p><p>Our fully-trained tutors are committed to helping you throughout the course, and will instantly respond to any queries that are sent to them via email.</p></div>
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Course Cloud

Emotional Literacy

Engineering Construction Industry Training (ECITB)

<div style="color: rgb(37, 37, 37); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(37, 37, 37);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p data-snap-id="page_subheading" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sales skills and emotional intelligence skills for building stronger client / customer relationships.</p></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_icons" data-snap-type="list" data-snap-template='<span style="margin-right:1rem;display: inline-block;"><span class="label">[[icon]] [[item]] </span></span>' fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);">2.5 Hours of Video Content</span><span style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);">&nbsp;59 Lessons</span><span style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);">&nbsp;12 PDFs</span><span style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);">&nbsp;3 Interactive Quizzes</span></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><br fr-original-style="" style="box-sizing: border-box;"></div><div data-snap-type="video-frame" fr-original-style="" style="box-sizing: border-box;"><div tabindex="-1" fr-original-style="" style="box-sizing: border-box;"><div style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_learn" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">What You Will Learn</h4><div data-snap-id="copy_learn" data-snap-type="html" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This highly practical course is unusual because it considers emotional intelligence as a fundamental part of selling. &nbsp;&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">The course doesn&#39;t cover prospecting and ways to get a sales appointment</em>, these require the use of emotional intelligence in other ways! &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">The course covers the way that you engage with customers before, during and after a sales meeting&nbsp;</em>through the application of emotional intelligence to make authentic decisions and build quality relationships.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course provides a step-by-step approach to applying emotional intelligence principles to your sales process focusing on working with the emotions of your customer and how these influence their social interactions. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course will help you to develop your skills in asking questions around needs, listening, presenting your product or service and handling objections underpinned with emotional intelligence. &nbsp;</p></div><div data-snap-id="list_learn" data-snap-type="list" data-snap-template='<div class="tutor-course-segment__benefit-item"><div class="tutor-course-segment__benefit-content"><i class="far fa-check" style="color:#b22222;"></i><span class="benefit-text" style="color:#000000;">[[item]]</span></div></div>' fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Recognise the importance of emotional intelligence in selling and how you can use it to build your relationships with your customers.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Determine how your attitude to selling influences your sales success.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify the emotions that drive the selling process and how to work with them effectively.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Describe your uniqueness in terms of what you are selling and how you sell it.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover emotionally intelligent ways to sell through needs-based selling.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Examine ways to handle objections with confidence.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify the four social interactions style that drive customer / client behaviour.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Explain how to work with and sell to each social interaction style for maximum success.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Solve problems for your customers / clients by becoming a trusted resource and advisor.</span></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_summary" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Description</h4><p data-snap-id="copy_summary" data-snap-type="html" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Salespeople with high levels of emotional intelligence are able to reflect on their own emotions and adjust them to best fit with the customer and the situation that they are dealing with.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">They can anticipate and plan sales interactions to help ensure the customer feels valued and confident in dealing with them. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Salespeople with high emotional intelligence are more capable of managing and adapting their own emotions to support and influence the emotions of their customers in a subtle way that brings about positive interactions and builds relationships.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will help you improve your understanding of emotions and emotional intelligence in selling. &nbsp;Included are a range of practical tools and techniques for applying emotional intelligence in sales interactions with clients and customers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Customers come in all shapes and sizes. &nbsp;Understanding the nature of each individual customer&#39;s needs will improve your sales and ensure optimum customer care.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When you learn skills to respond rather than react to behavioural differences, you conserve energy for what is really important - fulfilling customer&#39;s needs.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course will help you to differentiate the needs of customers and plan strategies to meet those needs.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_for" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Who This Course is For</h4><div data-snap-id="copy_for" data-snap-type="html" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sales and and Selling with Emotional Intelligence</strong>&nbsp;online course not only equips you with more effective and efficient sales techniques, it can also help you understand which techniques are right for you and which aren&#39;t.&nbsp;</p><p data-pm-slice="1 1 []" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Customers or clients are buyers who purchase based on emotion and justify their choice with logic. Today, customers are able to justify their decisions online and elsewhere without any input at all from salespeople. &nbsp;It&rsquo;s the connection you make, how well you work through their objections, and how confident you help make them feel that helps you make the sale.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How well you deliver on your promises, maintain the relationship and help the customer navigate internal disagreements that helps keep them loyal. &nbsp;Emotional intelligence is the critical competency underpinning all this.</p><p data-pm-slice="1 1 []" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ability to regulate emotions helps improve perceptions of trustworthiness and integrity &ndash; incredibly important attributes for the professional salesperson.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understanding emotions and those of others helps us to display more empathy, helps us to ask wiser questions, suggest better solutions, and handle objections more effectively.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Gaining these insights will help you learn when to change your approach and how to maximise your time and streamline processes so you can close more deals.</p></div><ul data-snap-id="list_for" data-snap-type="list" data-snap-template='<li style="color:#000000;">[[item]]</li>' fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Anyone who is keen to improve their emotional intelligence to excel at work and enhance their career.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Anyone interested in learning skills that will grow and enhance their personal development.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Anyone with sales and selling responsibilities.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Anyone with responsibilities for a specialist function involving influencing and building relationships with key stakeholders.</li></ul></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_reqs" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Requirements</h4><div data-snap-id="copy_reqs" data-snap-type="html" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">No prior knowledge and experience is needed to benefit from the course.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You should have an interest in learning how to be more successful in selling using emotional intelligence and an interest in how interactions with other people work to build deeper, more effective long terms relationships.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whilst you don&#39;t need any experience of sales and selling to take this course, you will be eager to build and develop your selling skills.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><ul data-snap-id="list_reqs" data-snap-type="list" data-snap-template='<li style="color:#000000;" >[[item]]</li>' fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Anyone with an interest in applying their emotional intelligence to sales and selling.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Anyone with responsibilities for influencing and persuading others seeking to enhance and grow their performance at work.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Anyone with a willingness to complete the practical activities to grow and develop their emotional intelligence skills.</li></ul></div></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_curriculum_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><br fr-original-style="" style="box-sizing: border-box;"></h4></div></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_faqs" data-snap-template='<div class="faq-accordion"><div class="accordion" id="accordion-snap-faq"><div class="accordion-item pb-3"><button class="accordion-button [[collapsed]]" data-snap-toggle="collapse" data-snap-target="#collapse-faq-[[index]]">[[question]]</button><div id="collapse-faq-[[index-2]]" class="accordion-collapse collapse [[show]]" data-bs-parent="#accordion-snap-faq"><div class="accordion-body">[[answer]]</div></div></div></div></div>' fr-original-style="" style="box-sizing: border-box;"><div data-bs-parent="#accordion-snap-faq" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><h4 data-snap-id="heading_instructor_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 128);">Instructor</h4><div style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);"><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><img src="https://images.cademy.co.uk/7e075e63-3c11-4005-857d-0d5a2bc42ad3/911d62ad-8465-437a-aeba-a9e7e0da2207/original.png" style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px); cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px);" fr-original-class="fr-draggable"></h5><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Robin Hills</h5><p data-snap-id="instructor_1_title" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence Trainer, Coach and Facilitator</p></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hi there, my name is Robin Hills and I&rsquo;m grateful to you for checking out my courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you&rsquo;re interested in learning about emotional intelligence, I&rsquo;m here to assure you that you&rsquo;re in the right place, as I don&rsquo;t train in any other topic.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With over 40 years&rsquo; experience in business, my courses will help you achieve your potential in the workplace - and beyond.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Over the years I&rsquo;ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Considering all this, you can be assured you&rsquo;re in the right place to learn everything you want/need to about emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Thanks for taking the time to read this.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div></div></div>

Corporate Sales

This highly practical course is unusual because it considers emotional intelligence as a fundamental part of selling.   

The course doesn't cover prospecting and ways to get a sales appointment, these require the use of emotional intelligence in other ways!  

The course covers the way that you engage with customers before, during and after a sales meeting through the application of emotional intelligence to make authentic decisions and build quality relationships.

The course provides a step-by-step approach to applying emotional intelligence principles to your sales process focusing on working with the emotions of your customer and how these influence their social interactions.  

Sales and Selling with Emotional Intelligence

Loughborough

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			<p>Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.</p>
			<div><i></i> 2 Hours</div>
			<div><i></i>  £378.00 incl. VAT</div>
			
			
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		<h3>Description</h3>
		<p></p><p>'Emotional Intelligence predicts people's ability to regulate themselves, manage other people and achieve success. Research shows a link between Emotional Intelligence and career success. Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.' Mark Murphy</p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,305 Plus VAT</strong></p>
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		<h3>Modules/Lessons</h3>
		<p></p><p><strong>Outcomes: </strong></p>
<ul>
<li>Describe the different types of intelligence</li>
<li>List the five Emotional Intelligence Competences</li>
<li>Discuss the importance of self-awareness</li>
<li>State the six Emotionally Intelligent Leader roles</li>
</ul>
<p><strong>Content:</strong></p>
<ul>
<li>Personality v's Behaviour</li>
<li>Multiple Intelligences - Gardner</li>
<li>What is Emotional Intelligence?</li>
<li>Goleman's Five Competencies</li>
<li>The Cycle of Behaviour</li>
<li>Knowing Your Personality</li>
<li>Self-Awareness</li>
<li>Emotional Hijack</li>
<li>Emotionally Intelligent Leadership - The Six Styles</li>
</ul>
<p><strong>Modules:</strong></p>
<p><strong>Personality v's Behaviour</strong></p>
<ul>
<li>What is the difference?</li>
<li>Howard Gardner's Theory of Multiple Intelligences - it's not just about IQ!</li>
</ul>
<p><strong>Emotional Intelligence</strong></p>
<ul>
<li>What is Emotional Intelligence?</li>
<li>Daniel Goleman's Five Competencies</li>
<li>The Cycle of Behaviour - Betaris Box</li>
<li>Knowing Your Personality - link to MBTI</li>
<li>Self-Awareness</li>
<li>Emotional Hijack - when the primitive brain takes over</li>
<li>Managing personal stressors<span> </span></li>
</ul>
<p><strong>Emotionally Intelligent Leadership</strong></p>
<ul>
<li>Daniel Goleman's Six styles of Emotionally Intelligent Leadership</li>
</ul>
<p></p>

Mpi Learning - Professional Learning And Development Provider

Institute of Leadership & Management (ILM)

Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.

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