1693 Courses

Are you looking to enhance your Sports Leadership & Management skills? If yes, then you have come to the right place. Our comprehensive courses on Sports Leadership & Management will assist you in producing the best possible outcome by learning the Sports Leadership & Management skills. This Bundle Includes Course 01: Leadership and Management Level 7 Course 02: Sports Coaching Diploma Course 03: Motivation Skills Course 04: Sports Nutrition for Sports and Fitness Course 05: Healthy Fitness Course 06: Nutritional Therapy So, enrol in our Sports Leadership & Management bundle now! Other Benefits Lifetime Access to All Learning Resources An Interactive, Online Course A Product Created By Experts In The Field Self-Paced Instruction And Laptop, Tablet, And Smartphone Compatibility 24/7 Learning Support Free Certificate After Completion Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Curriculum Breakdown of Leadership and Management Level 7 Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21: Microsoft Word, Excel, PowerPoint CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements To enrol in this Sports Leadership & Management, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Sports Leadership & Management. Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificate for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD accredited hard copy certificates are available for £9.99 each Delivery Charge for Each Hard Copy Certificates: Inside the UK: £3.99 Outside of the UK: £9.99

Visio is a comprehensive tool for creating professional charts and diagrams. In this Visio 365 Online course, you'll explore the essential functions and features of Visio Online 2016. From creating your first shape to using templates to create diagrams, this course describes how to create multiple diagrams in the most productive style. You'll learn how to draw shapes and arrange objects, work with text, and formatting, create flowcharts, organisational charts, add shapes, design the layout, work with themes and pages. Additionally, you'll learn about navigation, templates, themes, sharing, printing and much more. Upon successful completion of the course, it will be easier for you to create diagrams that illustrate intricate data and information. What Will I Learn? Create and share Visio Online drawings, diagrams, and flow charts. Add, format, and manipulate shapes. Create a flowchart, and add and connect shapes. Share and review diagrams in OneDrive Requirements Basic computer skills, familiarity with Microsoft Office Applications. Who is the target audience? Anyone who wishes to learn more about Vision Online 2016 Introduction Introduction FREE 00:01:00 Understanding Visio Online What Is Visio 00:02:00 Comparing Visio Online vs 2016 00:04:00 Launching Visio Online 00:02:00 Getting Started with Visio Understanding the Visio Environment 00:04:00 Navigating and Zooming 00:03:00 Creating New Diagrams Accessing Visio Templates 00:03:00 Creating a Visio Diagram in OneDrive 00:02:00 Opening a Diagram in Visio 00:03:00 Working with Shapes Adding Shapes 00:04:00 Formatting Shapes 00:03:00 Manipulating Shapes 00:02:00 Changing Stacking Order 00:03:00 Selecting and Grouping Shapes 00:02:00 Searching for Shapes 00:02:00 Creating a Flow Chart Working with Basic Flowchart Template 00:03:00 Connecting Shapes 00:03:00 Adding Text to Shapes 00:02:00 Working with Visio Diagrams Inserting Pictures 00:02:00 Changing the Document Theme 00:02:00 Adding Pages to a Diagram 00:01:00 Sharing Visio Diagrams Sharing Diagrams in OneDrive 00:03:00 Reviewing Diagrams in OneDrive 00:02:00 Conclusion Course Recap 00:01:00 Course Certification

Course Overview An office administrator's role includes organising meetings, managing databases, receiving and directing visitors, and more. It requires a great deal of expertise to carry out this long list of responsibilities. But don't worry, the Complete Office Administration Online Course is here to equip you with all the essential skills to prosper as an office admin.  In this extensive Complete Office Administration Online Course, you will be able to improve your communication skills. You will acquire excellent organisational skills. This curriculum includes lessons on bookkeeping and payroll management. It will enrich your skills in financial planning and budgeting. Step-by-step, you will be able to conquer all the skills to provide adequate admin support.  Whether you are already a professional or wishing to pursue a career in the admin sector, this course is the perfect package to learn how to balance your responsibilities. Join the course to gear up with all the admin skills and prepare for a cherishable career. What You Will Learn You'll learn about: Admin Support Managing Time Verbal and Non-verbal Communication Skills Business Writing Writing Business Reports, E-mails, Letters and Meeting Agendas Bookkeeping & Payroll Management Financial Planning, Budgeting and Control Auditing Customer Service and Telephone Handling MS Office and many more Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Do you want to acquire the knowledge that will Help you Understand & Cope with Middle Manager Management? Amidst the bustling office, Sarah often felt sandwiched between higher-ups and her dedicated team. Then, 'Middle Manager Management' changed her narrative. Today, she deftly navigates corporate labyrinths, turning challenges into opportunities. Discover Sarah's secret and redefine your own leadership story. Transform from being 'in-between' to 'in-command'. And position yourself as the pivotal force driving organisational success. Take the helm and steer with assurance. Course Highlights Middle Manager Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Middle Manager Management for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. It is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Middle Manager Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Middle Manager Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Middle Manager Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Middle Manager Management Module 01: Middle Managers and Management An Introduction 00:09:00 Module 02: Corporate Responsibilities of Middle Manager 00:12:00 Module 03: Middle Manager as Leader and Decision Maker 00:16:00 Module 04: Signs of Poor Management 00:13:00 Module 05: Complain Mitigation 00:13:00 Module 06: Grooming, Coaching and Mentoring Middle Managers 00:10:00

Watch a film, don't read a powerpoint! Isn’t it time you considered doing a Driving Safety course? 36% of all road deaths and injuries involves someone driving for work – that’s about 200 deaths or serious injuries a week. At Shout Out Safety, we are committed to providing comprehensive online health and safety courses to a UK audience. Our Driving Safety training course is designed to equip individuals with the knowledge and skills necessary to ensure safe driving practices. This CPD accredited course is divided into four sections, each covering essential topics related to driving for work, pre-trip preparations, recognising and managing hazards, and implementing good driving practices. With a duration of less than one hour, our course offers a convenient and efficient way to enhance your driving safety awareness.

Office Admin, Secretarial and PA Diploma Overview A PA or administrator needs to handle a variety of tasks, from scheduling meetings to composing business letters. Consequently, hiring managers search for people who have the knowledge and experience necessary to perform these diverse job responsibilities. The Office Admin, Secretarial and PA Diploma Course is intended to help you get the necessary abilities to impress hiring managers. In just a few easy steps, it will educate you on every essential aspect of working as a secretary. The Office Admin, Secretarial and PA Diploma Course will teach you the principles of administrative administration. You will become an expert organizer with the aid of this training. Additionally, you will get the chance to hone your meeting management skills. You will also learn the necessary abilities for business writing from the instructive lessons. You will be able to gain a thorough grasp of Microsoft Word, Excel, and PowerPoint with this course. Lastly, the training will assist you in raising your self-esteem and confidence levels. This Office Office Admin, Secretarial and PA Diploma Course will not only teach you useful skills but also provide you with a certificate of accomplishment. This certification can help you get your ideal career and serve as great evidence of your ability. Enrol now, don't wait! Why You Should Choose Office Admin, Secretarial and PA Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Office Admin, Secretarial and PA Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Office Admin, Secretarial and PA Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Office Admin, Secretarial and PA Diploma Introduction to Personal Assistant 00:19:00 Introduction to Office Administration 00:15:00 Skills of an Effective Administrator 00:17:00 Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Business Etiquette 00:20:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Diary Management and Note taking 00:25:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00

Are you ready for a career that combines excitement, responsibility, and impressive earning potential? In the UK, the demand for highly trained close protection professionals continues to grow, with an increasing need for personal security services in various sectors. As a highly trained Close Protection & Bodyguard professional, you'll be at the forefront of safeguarding VIPs, executives, celebrities, and high-profile individuals. Experience the thrill of ensuring their safety while earning hourly rates of up to £50. Join the elite ranks of close protection experts and make your mark on the world of celebrities. Start your Close Protection & Bodyguard Training journey today! Our close protection and bodyguard training course provides a solid foundation in all aspects of close protection, including threat assessment, route planning, and legal considerations. With a focus on useful close protection & bodyguard skills and real-world scenarios, students will develop the expertise required to handle high-pressure situations and provide professional security services. Get 6 CPD Accredited Close Protection & Bodyguard Training Courses for only £41 Course 01: Close Protection Course 02: Bodyguard Training Course 03: Security Management Course 04: Lifeguard Training Course 05: Criminal Intelligence Training Course 06: Basic Life Support (BLS) Certification Close Protection & Bodyguard Training Learning Outcomes: Understand close protection principles and team roles. Develop threat assessment and security implementation skills. Gain proficiency in vehicle drills, route selection, and reconnaissance. Acquire bodyguard training knowledge and techniques. Develop effective security management strategies. Obtain lifeguard skills and knowledge. Gain expertise in criminal intelligence training and investigation. Obtain Basic Life Support (BLS) certification for emergency medical care. Close Protection & Bodyguard Training Curriculum Breakdown of the Close Protection & Bodyguard Training Bundle Curriculum Breakdown of Close Protection Module 01: Introduction to Close Protection Module 02: The Close Protection Team Module 03: The Planning Module 04: Threat Assessment Module 05: Vehicle Drills: Embus and Debus Module 06: Route Selection and Reconnaissance Module 07: Legislation Regarding Close Protection Curriculum Breakdown of Bodyguard Training Module 01: Introduction to Bodyguard Training Module 02: Personal Security Module 03: Laws and Legislation Module 04: Threat Assessment and Risk Management Module 05: Operational Planning and more... Curriculum Breakdown of Security Management Module 01: Introduction to Security Management Module 02: Organisational Security Management Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Business Resilience and Crisis Management and more... Curriculum Breakdown of Lifeguard Training Module 01: Professional Lifeguard Module 02: Lifeguard Observation Module 03: Safety and Risk Management Module 04: Emergency Response Activity Module 05: Assists and Rescues and more... Curriculum Breakdown of Criminal Intelligence Training Module 01: Introduction to Intelligence Analysis Module 02: Criminal Intelligence Analysis Module 03: Criminal Intelligence Analyst - Skills and Competencies Module 04: Understanding Criminal Psychology Module 05: Research Methods in Crime Analysis and more... Curriculum Breakdown of Basic Life Support (BLS) Certification Module 1. Introduction to Basic Life Support Module 2. Basic Life Support for Adults Module 3. Basic Life Support for Children Module 4. Basic Life Support for Infants Module 5. Cardiopulmonary Resuscitation Objectives and more... CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for individuals seeking comprehensive training in close protection and bodyguarding. It is suitable for aspiring close protection officers, security personnel, law enforcement professionals, and individuals interested in pursuing a career in personal protection. Career path Close Protection Officer - £30-60k/year Executive Protection Specialist - £40-80k/year Private Security Consultant - £35-70k/year Security Operations Manager - £35-60k/year Personal Security Detail Supervisor - £45-85k/year Certificates Certificate of completion Digital certificate - Included Get 6 CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - £9.99 Get 6 CPD accredited Hardcopy certificate for £9.99 each. The delivery charge of the hardcopy certificate inside the UK is £3.99 each, and international students need to pay £9.99 each to get their hardcopy certificate.

Excellent organisational skills can prove advantageous in many areas of life, including personal and professional areas. Getting Organized can enhance a person's general productivity, project management, and can also have an impact on his memory and recognition skills. These skills cannot be gained overnight - it will take a lot of hard work and practice. But with a little guidance and the right tools, anyone can learn how to stop hunting for missing things and become better organised. This course will supply you the necessary tools for developing better Organizational Skills. Through this course, you will confront improved productivity, greater management, and an overall improvement in professional growth. Every day people waste infinite amounts of time looking for items. So stop looking for those precious items, and start knowing where they are by getting organised. Course Highlights Administrative Skills Developing Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Administrative Skills Developing Diploma into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Administrative Skills Developing Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Administrative Skills Developing Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Administrative Skills Developing Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Administrative Skills Developing Diploma- Activities 00:00:00 Mock Exam Mock Exam- Administrative Skills Developing Diploma 00:20:00 Final Exam Final Exam- Administrative Skills Developing Diploma 00:20:00

Do you want to learn about the challenges and opportunities of modern human resources? Do you want to discover innovative approaches to hiring, training and developing talent to achieve companies and employees success? If yes, then enrol in this course and learn the basic management theory. Performance Management is not a company's way of employing 'micromanaging' methods that stunt the professional growth of its workers. But rather, it is a strategic way to ensuring the performance and effectiveness of an association. Whether at the organisational, departmental or employee level, the object of performance management is to make sure all business goals are being met satisfactorily. This course will help you Explore innovative concepts, best practices and strategies for procuring great talents, reducing employee turnover, promoting the personal & professional development of employees and retaining a high & diverse workforce. It will help you ensure a healthy environment that fosters well-being and fulfilment and encourages professional development. If you want to make sure all the business goals are being met satisfactorily, then acquire the practical skills of performance management in this course Course Highlights Performance Management Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Performance Management Diploma into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Performance Management Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Performance Management Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Performance Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Performance Management Diploma Module One - Getting Started FREE 00:30:00 Module Two - The Basics (I) FREE 01:00:00 Module Three - The Basics (II) 01:00:00 Module Four - Goal Setting 01:00:00 Module Five - Establishing Performance Goals 01:00:00 Module Six - 360 Degree Feedback 01:00:00 Module Seven - Competency Assessments 01:00:00 Module Eight - Kolb's Learning Cycle 01:00:00 Module Nine - Motivation 01:00:00 Module Ten - The Performance Journal 01:00:00 Module Eleven - Creating a Performance Plan 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Performance Management Diploma 00:20:00 Final Exam Final Exam- Performance Management Diploma 00:20:00

Delve into the intricate world of customer service within the vibrant sectors of tourism and hospitality. This course equips participants with the essential skills and knowledge to navigate the unique challenges and opportunities of delivering exceptional service experiences in these dynamic industries. After the successful completion of the course, you will be able to learn about the following, ⦁ Understand the Concept of Service Quality and its Significance In Business, Specifically in the Context of Customer Service. ⦁ Identify and Explain the Unique Characteristics and Challenges of Customer Service in the Tourism and Hospitality Industries. ⦁ Describe the Principles and Key Elements of Excellent Customer Service and How they Contribute to Customer Satisfaction and Loyalty. ⦁ Gain an Introductory Understanding of Performance Management and its Relevance in Enhancing Customer Service and Organisational Effectiveness. ⦁ Develop Strategies and Techniques for Managing Complaints Effectively in Tourism and Hospitality Organizations thereby Ensuring Customer Satisfaction and Resolution. ⦁ Demonstrate the Principles of Effective Communication and Interpersonal Skills in Customer Service Interactions both Face-to-face and through Various Communication Channels. ⦁ Recognise the Importance of Teamwork and Collaboration in Delivering Consistent and High-quality Customer Service Experiences and Understand How to Contribute Effectively to a Collaborative Work Environment. Participants will explore the concept of service quality and its significance in business, with a specific focus on customer service within the tourism and hospitality sectors. Key topics include identifying the unique characteristics and challenges of customer service in these industries, principles of excellent customer service, performance management's role in enhancing service quality, effective complaint management strategies, principles of communication and interpersonal skills, and the importance of teamwork in delivering consistent service experiences. The course "Understanding Customer Service in Tourism and Hospitality" delves into the crucial role of excellent service in these sectors. It covers key aspects such as customer expectations, service quality, and effective communication to ensure customer satisfaction and loyalty in tourism and hospitality settings. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Self-paced pre-recorded learning content on this topic. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Hospitality Service Specialist Tourism Customer Care Coordinator Guest Experience Manager Front Desk Concierge Travel and Tourism Consultant Guest Relations Officer Service Excellence Supervisor Hospitality Communication Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.