1294 Courses

Culinary: Culinary Training Online Are you passionate about culinary arts and dream of becoming a Professional Chef? Look no further! Introducing our comprehensive and highly acclaimed course Culinary: Culinary Training. The School of Healthcare understands that the journey to becoming a renowned chef begins with a strong foundation in culinary skills. Our Professional Culinary: Culinary Training course is specifically designed to equip aspiring chefs like you with the knowledge and expertise needed to excel in the dynamic world of gastronomy. Benefits of taking our Culinary: Culinary Training Course Comprehensive Curriculum: Our Culinary: Culinary Training course covers all aspects of culinary arts, providing you with a well-rounded education. From fundamental cooking techniques to advanced culinary concepts, we leave no stone unturned. Don't let your culinary dreams simmer on the back burner. Enrol in our Culinary: Culinary Training online course today and take the first step towards a fulfilling career in the world of gastronomy! Main Course: Level 5 Chef training Courses including with this Culinary: Culinary Training bundle. Course 01: Level 2 Food Hygiene and Safety For Catering Course 02: Level 2 HACCP Training Course For Catering and Retail Course 03: Level 2 Food Hygiene & Safety Course Course 04: Level 2 Certificate in Hospitality Management Special Offers of this Culinary: Culinary Course: This Culinary: Culinary Course includes a FREE PDF Certificate. Lifetime access to this Culinary: Culinary Course Instant access to this Culinary: Culinary Course 24/7 Support Available to this Culinary: Culinary Course [ Note: Free PDF certificate as soon as completing Culinary: Culinary Training Course] Culinary: Chef Training Online The Culinary: Culinary journey to becoming a top chef starts with mastering essential skills, and our Professional Culinary: Culinary course is your key to success. At the School of Healthcare, we understand the importance of a strong foundation in Culinary: Culinary techniques. This Professional Culinary: Culinary course is tailored to provide aspiring chefs like you with the knowledge, hands-on training, and expertise needed to thrive in the exciting world of gastronomy. Elevate your passion for Culinary: Culinary arts and gain the skills to excel in the fast-paced, dynamic world of cuisine with our expert-led Culinary: Culinary course. Who is this course for? Culinary: Chef Training Online This Culinary: Culinary Training Course is Open to Everyone. Requirements Culinary: Culinary Training Online To enrol in this Culinary: Culinary Training Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Culinary: Culinary Training Course. Be energetic and self-motivated to complete our Culinary: Culinary Training Course. Basic computer Skill is required to complete our Culinary: Culinary Training Course. If you want to enrol in our Culinary: Culinary Training Course, you must be at least 15 years old. Career path Culinary: Culinary Training Online After completing this Culinary: Culinary Training course, you may able to pursue a variety of promising career opportunities, such as: Culinary education, apprenticeship, executive chef, restaurant owner, private chef, culinary instructor, food consultant, cookbook author, TV personality.

Unleash your potential in the competitive world of sales with this comprehensive course. Explore a range of effective selling techniques and strategies that are proven to drive success. In the dynamic realm of sales, mastering the art of persuasion is the key to success. This course, "Selling Techniques and Strategies for Success," offers a extensive exploration of proven selling techniques, strategies, and best practices. Whether you're a seasoned sales professional or just starting your career, this course equips you with the skills and knowledge needed to excel in the competitive world of sales. Discover the psychology behind successful selling, learn effective communication and negotiation tactics, and explore the nuances of relationship-building with clients. From prospecting to closing deals, this course provides theoretical insights and actionable strategies that can elevate your sales performance and help you achieve your goals. Unlock the secrets of successful selling and embark on a journey towards sales excellence and career advancement. Learning outcomes: Develop a strong understanding of sales principles and techniques. Learn effective communication skills for sales and negotiations. Gain knowledge of sales and marketing strategies and their impact on sales growth. Learn how to handle objections and manage difficult customers. Understand the limitations and leverage of sales approaches. Apply practical tips and tricks for successful sales outcomes. In the competitive world of sales, mastering effective techniques and strategies is paramount to success. This course offers a comprehensive dive into the art of selling, equipping you with the knowledge and skills necessary to excel in this dynamic field. Explore proven sales methodologies, learn to build strong client relationships, and hone your persuasion, negotiation, and objection-handling abilities. Real-world case studies and interactive exercises provide theoretical insights into adapting your sales approach to diverse industries and client needs. Whether you're a seasoned sales professional or new to the field, this course empowers you to consistently achieve and exceed sales targets, driving your sales career to new heights. Elevate your sales acumen and embark on a path to unparalleled success in the world of sales. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals looking to improve their skills and knowledge. Business owners and entrepreneurs seeking to increase sales and revenue. Anyone looking to start a career in sales. Individuals interested in learning more about sales and marketing. Career path Sales Representative: £20,000 - £45,000 per year. Sales Manager: £30,000 - £60,000 per year. Business Development Manager: £30,000 - £70,000 per year. Account Manager: £25,000 - £50,000 per year. Marketing Manager: £25,000 - £60,000 per year. Customer Service Manager: £20,000 - £50,000 per year.

Whether the Highfield Customer Service e-learning course is used as part of the training for a level 2 customer service qualification or as a stand-alone training course for staff and managers, learners will understand what is meant by, and how to deliver, good customer service in your organisation. From the basic principles of customer service to understanding and anticipating customers’ wants and needs, the course breaks information into engaging and interactive chunks. Areas covered Customer service principles Customers’ needs and expectations Behaviour and interpersonal skills Responding to problems or complaints Who is it aimed at? The course is useful for staff, managers, and apprentices working within any business

Are you looking to improve your current abilities or make a career move? Our unique Sales Management course might help you get there! Expand your expertise with high-quality training - study the Sales Management course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Sales Management online training course. This Award in Sales Management at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 60 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Sales Management Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Sales Management course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The Sales Management course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Sales Management course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Sales Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Sales Management course: Module 01: Understanding the Talk Types of Sales Common Sales Approaches Glossary of Common Terms Module 02: Getting Prepared to Make the Call Identifying Your Contact Person Performing a Needs Analysis Creating Potential Solutions Module 03: Creative Openings A Basic Opening for Warm Calls Warming up Cold Calls Using the Referral Opening Module 04: Making Your Pitch Features and Benefits Outlining Your Unique Selling Position The Burning Question That Every Customer Wants to be Answered Module 05: Handling Objections Common Types of Objections Basic Strategies Advanced Strategies Module 06: Sealing the Deal Understanding When It's Time to Close Powerful Closing Techniques Things to Remember Module 07: Following Up Thank You Notes Resolving Customer Service Issues Staying in Touch Module 08: Setting Goals The Importance of Sales Goals Setting SMART Goals Module 09: Managing Your Data Choosing a System That Works for You Using Computerized Systems Using Manual Systems Module 10: Using a Prospect Board The Layout of a Prospect Board How to Use Your Prospect Board A Day in the Life of Your Board Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Award in Sales Management at QLS Level 2 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Sales Management course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Award in Sales Management at QLS Level 2 Hard copy certificate - £79 Show off Your New Skills with a Certificate of Completion After successfully completing the Award in Sales Management at QLS Level 2, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 79 GBP inside the UK 89 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Are you currently a call centre agent? Or are you someone who is in charge in customer service? Are you planning to learn more about his job but don't know where? Then this training course will be a very big help for you to know how customer service works and why it works that way. Description: Almost everyone knows how customer services can make or break any business. These services help your clients be assured that you are available when problems arise. To know more about customer service, you will learn how to identify different types of buying motivations. You will need to learn about SMART goals and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course.  Who is the course for? Call centre agents or customer service representatives who need to acquire skills for their profession. People who are interested in call centre customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Call Centre & Customer Service Training Course would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Explore the basics of customer service from ground-level, discover what true customer excellence is all about and take a step closer to the rewarding career you know you're capable of! Providing excellent customer service is essential to the long-term viability of every business. This Customer Service Training Complete Diploma course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service to the highest level. Discover what it takes to climb the ladder associate degree exceedingly in a very Customer Service setting with this ennobling Course. Improve your career prospects for life. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Training Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Training Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:58:00 total length •Module One: Who We Are and What We Do: 00:17:00 •Module Two: Establishing Your Attitude: 00:12:00 •Module Three: Identifying and Addressing Customer Needs: 00:12:00 •Module Four: Generating Return Business: 00:14:00 •Module Five: In-Person Customer Service: 00:10:00 •Module Six: Giving Customer Service over the Phone: 00:12:00 •Module Seven: Providing Electronic Customer Service: 00:12:00 •Module Eight: Recovering Difficult Customers: 00:15:00 •Module Nine: Understanding When to Escalate: 00:14:00

Overview This comprehensive course on Basic Product Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Basic Product Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Basic Product Management. It is available to all students, of all academic backgrounds. Requirements Our Basic Product Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 13 lectures • 01:09:00 total length •Module 01: Course Introduction - Product: 00:02:00 •Module 02: Definition of Product: 00:05:00 •Module 03: Classification of Product: 00:05:00 •Module 04: Consumer Goods: 00:09:00 •Module 05: Business Goods: 00:05:00 •Module 06: Levels of a Product: 00:07:00 •Module 07: Product Quality: 00:08:00 •Module 08: Product Mix: 00:05:00 •Module 09: Product Life Cycle: 00:06:00 •Module 10: Branding: 00:05:00 •Module 11: Branding Strategies: 00:06:00 •Module 12: Brand Equity: 00:06:00 •Assignment - Basic Product Management: 00:00:00

Overview This comprehensive course on Customer Service Training | Online Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Customer Service Training | Online Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Customer Service Training | Online Course. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Training | Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 7 lectures • 00:38:00 total length •Introduction to Customer Service: 00:06:00 •Characteristics of Good Customer Service: 00:04:00 •Customer Relationship Management: 00:04:00 •Communicate with Customers: 00:06:00 •Handling Customer Complaints: 00:06:00 •Problem Solving Over Phone: 00:05:00 •Improving Customer Service: 00:07:00

Overview This comprehensive course on Phone-Based Customer Service will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Phone-Based Customer Service comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Phone-Based Customer Service. It is available to all students, of all academic backgrounds. Requirements Our Phone-Based Customer Service is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 15 lectures • 06:13:00 total length •Module 1: Introduction to Customer Service: 00:24:00 •Module 2: What's Different about Good Customer Service?: 00:13:00 •Module 3: Customer Relationship Management: 00:43:00 •Module 4: Customer Service Communication Strategies: 00:25:00 •Module 5: Aspects of Phone Etiquette: 00:32:00 •Module 6: Building Rapport Over the Phone: 00:25:00 •Module 7: Inbound and Outbound Calls: 00:17:00 •Module 8: Active Listening and Managing Tough Callers: 00:29:00 •Module 9: Managing Interoffice Calls and Voicemail: 00:11:00 •Module 10: Problem Solving over the Phone: 01:05:00 •Module 11: Intra Organisation Dealings: 00:36:00 •Module 12: Measuring Customer Service: 00:13:00 •Mock Exam - Phone-Based Customer Service: 00:20:00 •Final Exam - Phone-Based Customer Service: 00:20:00 •Order Your Certificate: 00:00:00

Overview This comprehensive course on Digital Product Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Digital Product Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Digital Product Management. It is available to all students, of all academic backgrounds. Requirements Our Digital Product Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 9 sections • 9 lectures • 06:50:00 total length •Basics of Digital Product Management: 00:45:00 •Understanding Market and Customers: 00:40:00 •Strategy Development: 00:20:00 •Roadmap: 00:45:00 •Development Methodologies: 01:30:00 •Analytics and Metrics: 01:10:00 •Marketing: 00:50:00 •Legal Aspects: 00:50:00 •Assignment - Digital Product Management: 00:00:00