2098 Courses

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

This course covers the commitments that should be laid out in your company’s anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

Give a compliment to your career and take it to the next level. This Manager Management Training bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Manager Management Training bundle will help you stay ahead of the pack. Throughout the Manager Management Training programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Manager Management Training course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Manager Management Training Bundle Consists of the following Premium courses: Course 01: Management for Managers Course 02: Leadership and Management Training Course Course 03: Level 3- Project Management Course 04: Resourcing and Managing Talent Course Course 05: Employment Law Level 3 Course 06: Equality and Diversity Course 07: People Management Skills Level 3 Course 08: Performance Management Course 09: Compliance & Business Risk Management Course 10: Level 2 Microsoft Office Essentials Course 11: Leadership & Management Diploma Enrol now in Manager Management Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Manager Management Training expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Manager Management Training bundle. Requirements This Manager Management Training course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors.

Give a compliment to your career and take it to the next level. This Essential Management Skills for New Managers bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Essential Management Skills for New Managers bundle will help you stay ahead of the pack. Throughout the Essential Management Skills for New Managers programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Essential Management Skills for New Managers course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Essential Management Skills for New Managers Bundle Consists of the following Premium courses: Course 1: Management for Managers Course 2: Managerial Accounting Masterclass Course 3: Level 3- Project Management Course 4: Resourcing and Managing Talent Course Course 5: Employment Law Level 3 Course 6: Contract Manager Diploma Course 7: People Management Skills Level 3 Course 8: Performance Management Course 9: Compliance & Business Risk Management Course 10: Level 2 Microsoft Office Essentials Course 11: Sexual Harassment Awareness Training Enrol now in Essential Management Skills for New Managers to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Essential Management Skills for New Managers expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum: Course 1: Management for Managers Module 1: Understanding Management and Leadership Module 2: Leadership Theories Module 3: Improving Management and Leadership Performance Module 4: High-Performance Teams Module 5: Motivating Employees Module 6: Organisational Skills Module 7: Talent Management Module 8: Succession Planning Module 9: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21:Microsoft Word, Excel, PowerPoint Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 125 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Essential Management Skills for New Managers bundle. Requirements This Essential Management Skills for New Managers course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift-Enrol Now Give a compliment to your career and take it to the next level. This Manager Management Training Coursewill provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Manager Management Training Coursewill help you keep ahead of the pack. The Manager Management Training Course incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Manager Management Training Coursewill add extra value to your resume to stand out to potential employers. Along with this Manager Management Training Course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Courses are included in this Manager Management Training Bundle: Course 1: Management for Managers Course 2: Managerial Accounting Masterclass Course 3: Level 3- Project Management Course 4: Resourcing and Managing Talent Course Course 5: Employment Law Level 3 Course 6: Contract Manager Diploma Course 7: People Management Skills Level 3 Course 8: Performance Management Course 9: Compliance & Business Risk Management Course 10: Level 2 Microsoft Office Essentials Course 11: Sexual Harassment Awareness Training So, enrol now in this Manager Management Training Course to advance your career! Manager Management Training Course You'll discover how to master the Manager skill while exploring relevant and essential topics. Course 1: Management for Managers Understanding Management and Leadership Leadership Theories Improving Management and Leadership Performance High-Performance Teams Motivating Employees Organisational Skills Talent Management Succession Planning Business Process Management Communication Skills Negotiation Techniques Managing Meetings and Giving Feedback Managing Change Time Management Stress Management Emotional Intelligence in Leadership Managing Conflict Dealing with Office Politics Risk Management Corporate Responsibility and Ethics Microsoft Word, Excel, PowerPoint How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 125 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Manager bundle. Requirements This Manager course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Management for Managers) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Biggest Sale of Spring : Get Free PDF certificates +Hard Copy certificate worth £130 as a gift Be it solo entrepreneurship or a multibillion corporation, and management skill is an absolute necessity for survival and success. This Manager Management course has everything to equip you with the essential skill. It wouldn't be wrong to say that businesses without management would be like a ship without a rudder. Management entails everything, from planning to controlling to executing. Management not only focuses on achieving materialistic or financial goals but also ensures well being of employees. This Manager Management course consists of 11 best-selling courses: Course 01: Management for Managers Course 02: Managerial Accounting Masterclass Course 03: Level 3- Project Management Course 04: Resourcing and Managing Talent Course Course 05: Employment Law Level 3 Course 06: Contract Manager Diploma Course 07: People Management Skills Level 3 Course 08: Performance Management Course 09: Compliance & Business Risk Management Course 10: Level 2 Microsoft Office Essentials Course 11: Sexual Harassment Awareness Training Learning Outcome of this Manager Management Bundle: Gain knowledge to improve leadership and Manager Management performance Find out how to motivate employees for optimum result Know how to deal with office politics Discover the effective planning tools Adapt the ability to execute different projects successfully Master the art of maintaining and controlling project Get a detailed introduction to resourcing and talent management Grasp the concept of coaching, training and development Acquire knowledge on job analysis and design Familiarise with the legal recruitment process Comprehend the concept of parental right, sick pay & pension scheme Gather knowledge of workplace monitoring & data protection and much more... Sign up now for the Manager Management course and equip yourself with the most demanding skill while making way for a progressing career! Benefits you'll get choosing Apex Learning for this Manager Management: One payment, but lifetime access to Manager Management bundle Full tutor support is available from Monday to Friday Accessible, informative Manager Management modules taught by expert instructors Learn at Manager Management your ease - anytime, from anywhere Study the Manager Management course from your computer, tablet or mobile device CPD accredited Manager Management course - improve the chance of gaining professional skills Curriculum of Manager Management Bundle: Course 1: Management for Managers Understanding Management and Leadership Leadership Theories Improving Management and Leadership Performance High-Performance Teams Motivating Employees Organisational Skills Talent Management Succession Planning Business Process Management Communication Skills Negotiation Techniques Managing Meetings and Giving Feedback Managing Change Time Management Stress Management How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Manager Management Requirements Manager Management Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Whether you are planning to start a career in the gas industry or you want to learn about gas safety for reasons, this Gas Safe Training - CPD Certified bundle will suit your needs perfectly. In this course, you will get detailed step-by-step lessons which will teach you the UK's gas safety legislation. Additionally, you get amazing lessons on combustion, gas transmission systems, ventilation, tightness testing, meter regulator check, gas safety devices, chimney standards, chimney inspection and testing, gas appliances, etc. By the end of this Gas Safe Training course, you will have a deep understanding of gas safety and everything related to domestic and commercial gas and oil. Along with this Gas Safe Training Course, you will get 11 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Gas Safe Training Bundle Consists of the following Premium courses: Courses are included in this Gas Safe Training Bundle? Course 01: Gas Safe Training Course 02: Level 2 Domestic Gas Course Course 03: Overview of Oil and Gas Industry Course 04: Oil and Gas Management Course 05: Spill Management Training Course 06: COSHH Awareness Level 3 Course 07: DSEAR Training Course 08: Electrical and Fire Safety Training - Level 2 Course 09: Working in Confined Spaces Course 10: RIDDOR Training Course 11: First Aid Training Enrol now in Gas Safe Training To advance your career, and use the premium study materials from Apex Learning. Learning Outcomes: Understand the fundamentals of the oil and gas safety Analyse the economics and finance of oil and gas projects Implement effective project management and risk analysis strategies Develop a comprehensive understanding of oil, gas, and petroleum markets, products, and refining processes. Gain proficiency in inorganic chemistry, logistics, and safety regulations for hazardous substances. Acquire skills in emergency response, first aid, and incident management within the industry setting. Enhance carbon literacy and promote sustainable practices in the oil and gas sector. The Gas Safe bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Gas Safe Training Expertise and essential knowledge, which will assist you in reaching your goal. How will I get my Certificate? After successfully completing the Gas Safe course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Gas Safe bundle. Disclaimer: Please note that completing this Gas Safe course will not permit you to work professionally. These courses are for your personal development and household skills. Requirements This Gas Safe Training Course has been designed to be fully compatible with tablets and smartphones. Career path Having this Gas Safety expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Gas Safe) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Master the crucial skills needed to embark upon a successful career as a Facilities Manager. So, Enrol Facilities management complete package now!! Facilities Management is the organisational function of integrating people, processes and places within a built environment to upgrade their quality of life and the efficiency of the central business. It is totally about looking after the buildings and people working therein. This online Facilities Management course is an excellent choice for individuals interested in the field of facilities management. The course will be helpful whether you are an existing facility management professional or looking to explore this as a career option. Along with this Facilities Management Course, you will get 11 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. Courses are included in this Facilities Management Bundle? Course 01: Facilities Management Level 3 Course 02: Level 4- Office Management Course 03: Functional Skills IT Course 04: Workplace Health and Safety Diploma Course 05: Performance Management Course 06: Security Management Advanced Diploma Course 07: Data Protection and Data Security Level 2 Course 08: Risk Management Course 09: Online Workplace First Aid Level 3 Course Course 10: Decision Making and Critical Thinking Course 11: Time Management Learning Outcome of Facilities Management Gain a good comprehension of the facilities management sector Learn more about the welfare facilities required in the workplace Understand the link between sustainable development and facilities management Carefully focus on the productive operations of a variety of businesses Classify the variations between operations and maintenance Learn the most effective Facilities management method of delivering projects within cost, schedule, and resource limitations Enrol now in Facilities Management To advance your career, and use the premium study materials from Apex Learning. The Facilities management bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Facilities Management Expertise and essential knowledge, which will assist you in reaching your goal. Course Curriculum of Facilities Management Bundle : Course 01: Facilities Management Level 3 Module 01: Introduction Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning How will I get my Facilities Management Certificate? After successfully completing the Facilities Management course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*12 = £72) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Facilities Management Bundle. Requirements This Facilities Management course has been designed to be fully compatible with tablets and smartphones. Career path ***Facilities Management*** Asset Manager Facilities Coordinator / Supervisor Plant or Operations Manager Developer Building or Facility Engineer Building or Facility Manager These jobs' annual salary ranges from £32,000 to £90,000. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Facilities Management Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Give a compliment to your career and take it to the next level. This Train the Trainer: Effective Techniques and Methods will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Train the Trainer: Effective Techniques and Methods will help you keep ahead of the pack. The Train the Trainer: Effective Techniques and Methods incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Train the Trainer: Effective Techniques and Methods will add extra value to your resume to stand out to potential employers. Along with this Train the Trainer: Effective Techniques and Methods course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 01: Coaching & Mentoring Course 02: Level 3- Project Management Course 03: Performance Management Course 04: Motivation Skills Course 05: Assertiveness and Self-Confidence Development Course 06: Working Effectively Across Cultures Course 07: Public Speaking and Presentation Skill Course Course 08: Creativity and Problem Solving Skills Course 09: Stress Management Training Course 10: Time Management So, enrol now to advance your career! Benefits you'll get from choosing Apex Learning for this Train the Trainer: Effective Techniques and Methods Course: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn about Train the Trainer: Effective Techniques and Methods at your ease - anytime, from anywhere Study the Train the Trainer: Effective Techniques and Methods from your computer, tablet or mobile device CPD accredited Train the Trainer: Effective Techniques and Methods course - improves the chance of gaining professional skills Curriculum of Train the Trainer: Effective Techniques and Methods: Course 01: Train the Trainer Part 1 Introduction and Welcome Make Them Feel Safe Before Class Start with an amazing opener Build Credibility and Rapport Qui Training on Facilitating Classroom Activity Introduction and Welcome Get Buy-In for the Activity Find Trainees Who Need Help Tutor Effectively During Activities Manage the Activity Pace Prepare to Lead an Activity Coach: Complete Guide to Coaching Trainers Coliseum: How to Train Very Large Classes Hook A Large Class Teach A Large Class Support A Large Class Recharge: The Healthy Trainer Welcome to Healthy Trainer Manage Yourself Manage Your Issues Manage Your Classroom Manage Your Audience Manage Your Feedback Serenity Course Welcome to Serenity Stop Interruptions Handle Negativity Manage Inattention How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Train the Trainer: Effective Techniques and Methods bundle. Requirements This Train the Trainer: Effective Techniques and Methods course has been designed to be fully compatible with tablets and smartphones. Career path Having this Train the Trainer: Effective Techniques and Methods expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

**Don't Spend More; Spend Smarter** Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Business Studies Now Are you looking to gain a comprehensive understanding of the intricate world of business? Do you aspire to enhance your skills and propel your career to new heights? Look no further! Our Business Studies Online Course is designed to equip you with the knowledge and expertise needed to thrive in today's dynamic business landscape. Learning Outcomes of Business Studies Bundle Understand the key concepts, principles, and history of business studies. Analyze and improve Business studies processes to optimize efficiency and productivity. Utilize data-driven decision-making techniques to evaluate business performance and make strategic choices. Plan and execute projects from start to finish, while effectively managing resources and constraints. Forecast and plan operations to meet customer needs and stay ahead in a competitive market. Measure and manage performance to drive organizational success. Manage cash flow, credit risk, and financial stability. Identify, assess, and mitigate risks to ensure business continuity and recovery. Navigate the dynamic and ever-changing business environment. Attract, develop, and retain top talent while fostering a positive work culture. Provide exceptional customer service to create customer-centric organizations that drive loyalty and growth. Along with this Business Studies course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Business Studies Bundle Consists of the following Premium courses: Course 01: Business Studies Course 02: Accountancy Course 03: Level 3 Tax Accounting Course 04: Financial Management Course 05: Financial Analysis Course 06: Marketing Fundamentals Course 07: Business Branding Course 08: Sales: Psychology of Customers Course 09: HR Management Level 3 Course 10: Diploma in Lean Process and Six Sigma Course 11: Customer Relationship Management Key features of this Business Studies course: This Business Studies bundle is CPD QS Accredited Learn from anywhere in the world Entirely online Lifetime access to all Business Studies courses So, enrol Business Studies now to advance your career! Curriculum of Business Studies Bundle: Course 01: Business Studies Module 01: Introduction to Business Studies Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Project Management Module 05: Business Process Management Module 06: Planning & Forecasting Operations Module 07: Performance Management Module 08: Management of Cash and Credit Module 09: Managing Risk and Recovery Module 10: Business Environment Module 11: Human Resource Management Module 12: Customer Service ----------- 10 more Business Studies courses--------- How will I get my Business Studies Certificates? After successfully completing the Business Studies course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Thsi Business Studies for all Requirements Our Business Studies is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This Business Studies course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Business Studies; it can be studied in your own time at your own pace. Career path Business Studies Our Business Studies Diploma course will prepare you for a range of careers, including: Business Analyst: Marketing Manager E-commerce Manager Business Intelligence Analyst: Retail Manager Project Manager Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Studies) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost