11488 Courses

Duration 2 Days 12 CPD hours This course is intended for Professionals desiring to improve working relationships and maximize cooperation and productivity will benefit from this course. Overview After completing this workshop, students will be able to: Describe the importance of effective work relationships Identify the interdependencies between you and your colleagues Communicate effectively to create rapport and connect with others Identify and maintain your network of professional relationships Develop collaborative, trust-based relationships that achieve meaningful results In the interdependent workplace, we rely on each other to get things done. A professional network isn?t something we can take for granted ? mapping work relationships can be a complex task and understanding different behavioral styles takes effort - but it pays off! Good working relationships means more than just reducing conflict and misunderstandings. It also means building trust, increasing influence, and benefitting from the knowledge and advice of co-workers and senior managers. This workshop will help you develop relationship building skills so you can communicate who you are, what you need, and why you need it in a way that builds trust, respect, and a professional reputation. The Importance of Work Relationships Expectations of Work Relationships The Value of Relationships Effects of Work Relationships Mapping Your Work Relationships A Network of Relationships Mapping Work Relationships Languages of Appreciation Identifying Interdependencies Clarifying Purpose Systems Thinking Analyzing Independencies Bridging Work Styles Understanding Behavioral Styles Strengths and Trouble Spots Bridging Different Styles Building Your Network Relationships, Communication, and Results Networking Principles Reputation Management Collaborating For Success Understanding Personalities Aspects of Trust Recognizing Blind Spots Additional course details: Nexus Humans Building Successful Work Relationships (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Building Successful Work Relationships (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

ChatGPT, along with other AI tools, aims not to replace the human touch in management, but to enhance it. By addressing repetitive, daily tasks, these tools free up managers to concentrate on core responsibilities like strategic decision-making, team development, and innovation. As we move further into the digital age, integrating tools such as ChatGPT isn't a luxury; it's the future of proactive leadership. In this guide, we'll delve into 10 practical ways through which AI can elevate your efficiency and refine the quality of your work. Gain familiarity with prominent AI tools in the market Efficiently compose and respond to emails Generate concise summaries of complex reports and data. Obtain quick insights, data, and research across varied topics Streamline the writing of articles, training notes, and posts Craft interview tests, form relevant questions, and design checklists for the hiring process 1 Streamlining emails An inbox can be a goldmine of information but also a significant time drain for managers. Here's how to optimise it: Drafting responses: Give the AI a brief, and watch it craft a well-structured response. Sorting and prioritising: By employing user-defined rules and keywords, ChatGPT can flag important emails, ensuring no vital communication slips through the cracks. 2 Efficient report writing Reports, especially routine ones, can be time-intensive. Here's a smarter approach: Automate content: Supply key data points to the AI, and let it weave them into an insightful report. Proofreading: Lean on ChatGPT for grammar checks and consistency, ensuring each report remains crisp and error-free. 3 Rapid research From competitor insights to market trends, research is a pivotal part of management. Data synthesis: Feed raw data to the AI and receive succinct summaries in return. Question-answering: Pose specific questions about a dataset to ChatGPT and extract swift insights without diving deep into the entire content. 4 Reinventing recruitment Hiring can be a lengthy process. Here's how to make it more efficient: Resume screening: Equip the AI to spot keywords and qualifications, ensuring that only the most fitting candidates are shortlisted. Preliminary interviews: Leverage ChatGPT for the initial rounds of interviews by framing critical questions and evaluating the responses. 5 Enhancing training Especially for extensive teams, training can be a monumental task. Here's how ChatGPT can assist: Customised content: Inform the AI of your training goals, and it will draft tailored content suitable for various roles. PowerPoint design: Create visually appealing slide presentations on any topic in minimal time.

Overview Psychology: Psychologist Training opens doors to a world where you can understand people better. This course gives you the tools to look at how people think, feel, and act. The UK's mental health field is growing fast, with more than 40,000 psychologists and therapists working in the NHS alone. This means there are many chances for new psychologists to find work and help others. Our course covers all the important parts of psychology.  You'll learn about how children grow up, why people do what they do, and how our brains work. We also teach you about different mental health issues and how to study human behaviour properly. By the end of the course, you'll know how to look at problems from many angles and help people with their mental health. This knowledge is useful in many jobs, not just as a psychologist. You could work in schools, hospitals, or even help businesses understand their workers better. If you like figuring out puzzles about how people tick, this course is for you. It's a chance to learn skills that can change lives and make the world a bit better. Join us to learn about the amazing science of the human mind and how you can use it to help others. In this course, you will: Understand the fundamental principles and approaches of psychology Analyse human behaviour, emotions, and cognitive processes Examine developmental stages from childhood through adulthood Explore various psychological disorders and their characteristics Apply research methods and assessments in psychological studies Evaluate ethical considerations in psychological practice and research Process of Evaluation After studying the Psychology : Psychologist course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Psychology : Psychologist course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Psychology : Psychologist is suitable for anyone aspiring to start a career in Psychology : Psychologist; even if you are new to this and have no prior knowledge on Psychology : Psychologist, this course is going to be very easy for you to understand.  And if you are already working in the Psychology : Psychologist field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Psychology : Psychologist course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Psychology : Psychologist course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Psychology : Psychologist course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Psychology : Psychologist course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Perspectives in Psychology Promo Video 00:01:00 What is Psychology 00:10:00 The Biological Approach 00:10:00 Behaviourist and Cognitive Approaches 00:10:00 Person-Centred Approaches 00:08:00 Research Methods in Psychology 00:12:00 Debates in Psychology 00:13:00 Social Psychology Social Influence: Compliance, Obedience and Conformity 00:10:00 Social Cognition 00:09:00 Applied Social Psychology 00:10:00 Cognitive Psychology and Its Applications Perception 00:10:00 Attention 00:07:00 Remembering (Memory) 00:10:00 Forgetting (Memory) 00:07:00 Language 00:10:00 Thinking (Cognition) 00:07:00 Attitudes 00:10:00 Problem-Solving and Artificial Intelligence 00:09:00 Child Development Issues in Child Development 00:05:00 Cognitive Development 00:07:00 The Development of Language and Communication 00:06:00 Social Perception (Interpersonal Perception) 00:06:00 Moral Development 00:09:00 The Psychology of Atypical (Abnormal) Behaviour The definition and Diagnosis of Atypical (Abnormal) Behaviour 00:07:00 Treatments of atypical (abnormal) behaviour 00:07:00 Emotional disorders 00:05:00 Research Methods Research Methods 00:06:00 Research Issues 00:06:00 Data Analysis 00:07:00 Thank You and Good Bye! 00:02:00

Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online Introducing the Ultimate Travel Agent: Travel Agent Course Unlock Your Journey to Success! Are you passionate about travel and eager to turn your wanderlust into a lucrative career? Look no further! We proudly present to you the comprehensive and transformative Travel Agent: Travel Agent Course. This Travel Agent: Travel Agent Course is designed to equip you with the skills and knowledge needed to excel in the dynamic world of travel planning. Our Travel Agent: Travel Agent Course offers a meticulously crafted curriculum that covers every aspect of travel planning. From destination research and visa requirements to booking accommodations, transportation, and activities. With this Travel Agent: Travel Agent Course you will gain a comprehensive understanding of the entire travel planning process. You will learn about Travel Agent: Travel Agent Course from seasoned travel industry professionals who have walked the path you aspire to follow. Becoming a successful travel agent requires more than just knowledge of destinations and bookings. Embark on a fulfilling career that combines your love for travel with the opportunity to create life-changing experiences for others. Don't miss out on this chance to become a sought-after travel agent. Enroll in our Travel Agent, Customer Service with Travel & Tourism Course today and unlock a world of possibility. Main Course Course 01: Travel Agent Course 02: Level 5 Diploma in Travel & Tourism Free Courses included with Travel Agent, Customer Service with Travel and Tourism course. Course 01: Customer Service Level 2 Course 02: CRM (Customer Relationship Management) Course 03: Hotel Management Course 04: Time Management Course 05: Hospitality Management Special Offers of this Travel Agent, Customer Service with Travel and Tourism course: This Travel Agent, Customer Service with Travel and Tourism Course includes a FREE PDF Certificate. Lifetime access to this Travel Agent, Customer Service with Travel and Tourism Course Instant access to this Travel Agent, Customer Service with Travel and Tourism Course 24/7 Support Available to this Travel Agent, Customer Service with Travel and Tourism Course [ Note: Free PDF certificate as soon as completing Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 Course] Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Course Online Industry Experts Designed this Travel Agent course into 11 detailed modules. Module 01: Introduction to Travel Agency Operations Module 02: Destination Knowledge and Sales Techniques Module 03: Travel Technology and Reservation Systems Module 04: Marketing and Promoting Travel Services Module 05: Managing Travel Business Operations Module 06: Specialisation and Niche Markets Module 07: Customer Service and Communication Skills Module 08: Group Travel and Event Planning Module 09: Travel Insurance and Risk Management Module 10: Sustainable Travel and Corporate Social Responsibility Module 11: Human Resource Management in the Travel Industry Industry Experts Designed this Level 5 Diploma in Travel & Tourism course into 18 detailed modules. Module 1: An Overview of Travel & Tourism Module 2: The Accommodation Sector: Managing for Quality Module 3: Airlines, Airports and International Aviation Module 4: Tour Operations Management Module 5: Managing Tourism Distribution Module 6: Human Resource Management in Tourism Module 7: Marketing Management for Tourism Module 8: Strategy for Tourism Module 9: Managing Finance for Tourism Module 10: The Law and Tourism Module 11: Managing Urban Tourism Module 12: Managing the Countryside for Tourism: A Governance Perspective Module 13: Site and Visitor Management at Natural Attractions Module 14: Information and Communication Technologies for Tourism Module 15: Destination Marketing and Technology Module 16: Tourism and the Environment Module 17: International Tourism: The Management of Crisis Module 18: Ethics in Tourism Management Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online Course. Who is this course for? Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online This Travel Agent, Customer Service with Travel & Tourism Course is open to everyone. Special Note: Our Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Course is knowledge Based course. If You want to get qualified, you can consider following options: Level 1/Level 2 First Certificate in Travel and Tourism Level 3 Diploma in Travel and Tourism igcse travel tourism Level 1/Level 2 First Certificate in Travel and Tourism Requirements Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 To enrol in this Travel Agent, Customer Service with Travel and Tourism Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Travel Agent: Travel Agent Course. Be energetic and self-motivated to complete our Travel Agent, Customer Service with Travel and Tourism Course. Basic computer Skill is required to complete our Travel Agent, Customer Service with Travel and Tourism Course. If you want to enrol in our Travel Agent, Customer Service with Travel & Tourism Course you must be at least 15 years old. Career path Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 After completing our Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 Course, you can easily explore various career options in the travel & tourism industry, such as: Travel Agent Tour Operator Tourism Marketing Manager Travel Counsellor Airline Customer Service Agent Travel Writer or Blogger

This very practical session is designed to enable participants to improve the impact, clarity and accuracy of their reports. It focuses equally on the two key areas - structure and writing technique. This course will help participants: Scope reports based on objective and intended readership Write a structured report Use the Fog Index to ensure readability Write grammatically correct and well-punctuated text Review and edit their work. 1 Introduction Objectives and overview Introductions and personal aims 2 What makes a good report? Practical activity and feedback 3 Before you start The planning process and scoping a report Organising information Key report headings What goes where? Writing practice and review 4 Writing tips and techniques Clear English and use of language Grammar and sentence structure Refresher in punctuation Writing in the third person The Fog Index - and how to measure readability 5 Pulling it all together Reviewing and proofing 6 Review Summary of key learning points Action planning

This intensive one-day training programme has been developed to help those involved in producing specifications create high quality documents in an organised and effective way. The programme explains the primary purpose of specifications and the importance of understanding the context in which they are used. It focuses particularly on how to develop and structure content and write requirements that are clear and concise. The methods and techniques presented will provide a practical foundation course for those new to the topic whilst offering new insights to those with more experience. The objectives of the workshop are to: Review and discuss the role and purpose of specifications Present a structured approach for organising and producing specifications Explain each of the key steps involved in creating effective specifications Review some methods for assisting in defining requirements Explain how to define the scope and develop the structure for a specification Present methods to assist the writing and editing of specifications Review how specifications should be issued and controlled 1 Introduction Course objectives Review of participants' needs and objectives 2 Specifications in perspective The role and purpose of specifications The impact of specifications on commercial performance The qualities of an effective specification The five key steps of 'POWER' writing: prepare-organise-write-edit-release 3 Step 1: Preparing to write Defining the purpose the specification; integrating the specification and contract Deciding how to specify: when to specify in functional and technical terms Getting the right people involved at the right time; engaging stakeholders Applying procedures for writing, issuing and controlling specifications 4 Step 2: Organising the specification content Scoping the document: scope maps, check lists, structured brainstorming Clarifying requirements; separating needs and desires Dealing with requirements that are difficult to quantify Useful techniques: cost benefit analysis, Pareto analysis Deciding what goes where; typical contents and layout for a specification Creating and using model forms: typical sections and sub sections 5 Step 3: Writing the specification Identifying and understanding the readers needs Choosing and using the right words; dealing with jargon Important words; will, shall, must; building a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity; being concise and ensuring clarity 6 Step 4: Editing the specification Why editing is difficult; how to develop a personal editing strategy Key areas to review: structure, content, accuracy, clarity, style and grammar Editing tools and techniques 7 Step 5: Releasing and controlling the specification Key requirements for document issue and control Final formatting and publication issues; document approval Requirements management: managing revisions and changes 8 Course review and action planning What actions should be implemented to improve specifications? Conclusion

This workshop is very practical in its nature and aims to give delegates an opportunity to not only learn about the key aspects of successful bid writing, but to also put them into practice. The workshop helps delegates understand what is most important to buyers and how to successfully convey they proposition to them. 1 Welcome and introductions 2 The mindset of successful bid writing The mindset needed for successful bid writing Thinking from the buyer's perspective and not your own 3 Decision making The way buyers make decisions - rational and emotional Understanding buying motives Looking at how to present ideas against those motives The idea of cognitive fluency How to pitch an idea in a way that leads to a positive decision 4 To bid or not to bid? Writing a bid is a big commitment; a clear understanding of the chances of winning is required Understanding of the implications of winning and the impact it will have on the organisation 5 Understanding your value proposition Framework to help identify unique proposition and how that fits in with the requirements of the bid 6 The tender process Understanding the process to enable a successful chance of winning the bid Different types of tender processes Evaluation of criteria and the impact on bid writing 7 Writing skills Different ways of writing and structuring bids to ensure their messages gets across well in a way that will be looked on favourably by the buyer 8 Summarise 9 Close

Duration 4 Days 24 CPD hours This course is intended for This course is designed primarily for network and software engineers who are interested in learning about automation and programmability and hold the following job roles: Network administrators Solutions designers System installers System integrators System administrators Overview After completing this course, you should be able to: Explain the transactional service activation and how it relates to business requirements Explain how Cisco NSO communicates with network devices Understand the NETCONF protocol and be able to read and write simple YANG models Understand the difference between devices that are fully NETCONF capable and those that are less or not NETCONF capable Understand the support for candidate configuration and confirmed commit support Use logs to troubleshoot the Cisco NSO deployment and check NSO communication with network devices Explain the YANG service model structure Design a real-world usable service Explain the mapping logic of service parameters to device models and consequently to device configurations Describe the use of different integration options and APIs Explain how to implement action with use of config-templates in NSO package Explain the use of Reactive FASTMAP in for manipulating and implementing advanced NFV components Describe the use of feature components and function packs Define and explain the ETSI MANO principles and solution Work with the alarm console, and understand the NSO alarm structure and how it conforms to modern network operations procedures Describe Cisco NSO 5.3 new features and changes in NSO The NSO Essentials for Programmers and Network Architects (NSO201) v4.1 course introduces you to Cisco Network Services Orchestrator (NSO). You will learn to install Cisco NSO and use it to manage devices and create services based on YANG templates with XPath. This course provides an overview of NSO as a network automation solution as well as introducing you to NETCONF, YANG, and XPath. You will learn about managing devices and creating device templates, service management and service package creation, network element drivers, interfacing with other systems using APIs, configuring and troubleshooting system settings, managing alarms and reporting, configuring NSO for scalability and performance, and capabilities that can be added to Cisco NSO. Course Outline Introducing Service Orchestration with Cisco NSO Exploring Cisco NSO Architecture Orchestrating Network Solutions Describing Cisco NSO Operation Installing Cisco NSO Exploring the Advantages of NETCONF Managing Devices Using the Device Manager Creating YANG Models Using Services Implementing Services with Model-to-Model Mapping Designing Services in Cisco NSO Managing the Service Lifecycle Programming with Python in Cisco NSO Configuring and Troubleshooting System Settings Discovering Cisco NSO Northbound APIs Managing Alarms and Reporting Configuring Cisco NSO for Scalability and Performance Describing Cisco NSO VNF Manager and Function Packs

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Introducing the Negotiation Skills Bundle - Your Ultimate Guide to Mastering Negotiation. "Negotiation is not a game, it's a crucial skill for success in life." - Che Guevara. This bundle is designed to equip you with the necessary skills to become a master negotiator. You will learn how to negotiate effectively in various situations, increase your personal productivity, handle difficult people, build confidence, and make decisions under pressure. All courses are relevant and CPD-QS accredited. Plus, the first course is QLS-endorsed, and you'll receive a QLS hardcopy certificate for free! Don't miss out on this opportunity to become a master of negotiation. Enrol now and start your journey towards success! This Negotiation Skills: Become A Master Of Negotiation Bundle Package includes: Course 01:(QLS Course) at QLS Level X 10 Premium Additional CPD QS Accredited Courses - Course 01: Foundations of Leadership and Negotiation Skills Development Course 02: Maximise Your Personal Productivity: Negotiation Skills Course Course 03: Influencing and Negotiating Course 04: Sales Negotiation Training Course Course 05: Dealing Sales Objections & Negotiating Terms Course 06: Customer Service Essential Skills Diploma Course 07: Advanced Certificate in Psychology Course 08: Dealing With Difficult People Training Course Course 09: Confidence Building & Assertiveness Course 10: Decision-Making in High-Stress Situations Why Prefer This Negotiation Skills: Become A Master Of Negotiation Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Negotiation Skills: Become A Master Of Negotiation bundle courses, you will be able to learn: Develop a deep understanding of negotiation skills Build your leadership qualities and negotiation skills Increase your personal productivity by mastering negotiation techniques Influence and persuade people in various situations Learn how to negotiate in sales situations Deal with sales objections and negotiate better terms Acquire essential customer service skills Explore advanced concepts in psychology Handle difficult people with ease Build confidence and assertiveness Make better decisions in high-stress situations ***Curriculum breakdown of Negotiation Skills Certificate*** Module One: Understanding Negotiation Module Two: Getting Prepared Module Three: Laying the Groundwork Module Four: Phase One - Exchanging Information Module Five: Phase Two - Bargaining Module Six: About Mutual Gain Module Seven: Phase Three - Closing Module Eight: Dealing with Difficult Issues Module Nine: Negotiating Outside the Boardroom Module Ten: Negotiating on Behalf of Someone Else How is the Negotiation Skills: Become A Master Of NegotiationBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Whether you're a seasoned professional or new to the game, this bundle is perfect for you if you want to master negotiation skills. It's also ideal for anyone who wants to improve their leadership qualities and handle difficult people. Specifically, this course is for: Business professionals Entrepreneurs Sales executives Customer service representatives HR professionals Career path Business Development Manager (£45,000 - £70,000) Sales Manager (£30,000 - £80,000) Human Resources Manager (£30,000 - £60,000) Customer Service Manager (£25,000 - £40,000) Negotiator (£25,000 - £50,000) Psychologist (£25,000 - £60,000) Business Consultant (£35,000 - £65,000) Certificates Award in Negotiation Skills at QLS Level 2 Hard copy certificate - Included After successfully completing thecourse, you can order an original hardcopy Certificate of Achievement endorsed by the Quality Licence Scheme. This certificate will be delivered to your home, free of charge. To obtain the additional Quality Licence Scheme Endorsed Certificate, you will need to pay the corresponding fee based on the level of the courses: Level 1: £59 Level 2: £79 Level 3: £89 Level 4: £99 Level 5: £119 Level 6: £129 Level 7: £139 CPD QS Accredited Certificate Digital certificate - £10 Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - £29 International students are subject to a £10 delivery fee for their orders, based on their location.

The Performance Edge open program begins each month as a small group class of managers and leaders focussed on improving their own and their team's productivity.