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The Family Crisis Management Support Diploma is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Family Crisis Management Support Diploma consists of several modules that take around 12 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Please note: This course only gives you the theoretical knowledge that you need to excel in this field. This Family Crisis Management Support Diploma doesn't entitle you to practise as a professional in this specific field. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Module 1 - The role of family support worker The functions, work environment, and daily activities of a family support worker 00:15:00 The key responsibilities of a family support worker and different specialisations 00:15:00 The key qualities of a family support worker and what a family support worker should expect 00:15:00 Duties as a family support worker 00:15:00 Professional development, career prospects, and anticipated salary as a family support worker 00:05:00 A day in the life of a family support worker 00:15:00 Pros and cons of being a family support worker 00:05:00 Work-life balance as a family support worker 00:15:00 Top tips for family support workers 00:05:00 Module 2 - Legislation, policy, and guidance Introduction to legislation, policy, and guidance 00:05:00 Overview of legislation - England 00:15:00 The Children and Families Act 2014 00:30:00 Policy and guidance - England 00:15:00 Overview of legislation - Scotland 00:05:00 Policy and guidance - Scotland 00:15:00 Overview of legislation - Northern Ireland 00:05:00 Policy and guidance - Northern Ireland 00:05:00 Overview of legislation - Wales 00:05:00 Policy and guidance - Wales 00:05:00 Module 3 - The family issues and solving them Parental mental health - how to help children living with parents with mental health problems 00:15:00 Parental mental health - assessing the risk of mental health problems 00:05:00 Parental mental health - intervention and support for children and families 00:15:00 Parental substance misuse - how to help children living with parents who misuse alcohol and drugs 00:05:00 Parental substance misuse - assessing the risk of parental alcohol and drug misuse 00:05:00 Parental substance misuse - intervention and support for children and families 00:05:00 Domestic abuse - what is domestic abuse? 00:05:00 Separation, divorce, and parental responsibility 00:05:00 Separation, divorce, and contact 00:05:00 General advice on talking about difficult topics 00:15:00 Books to help talking about difficult topics 00:15:00 Module 4 - Safeguarding - assessing need and providing help Introduction to safeguarding - a child-centred, coordinated approach 00:30:00 Early help 00:30:00 Access, referral, and information sharing 00:30:00 Disabled children, carers, youth establishments, and contextual safeguarding 00:15:00 Assessment purpose, protocols, principles, and parameters 00:15:00 Analysis, outcomes, and timeliness 00:30:00 Processes for managing individual Part 1 00:30:00 Processes for managing individual Part 2 00:15:00 Processes for managing individual Part 3 00:15:00 Module 5 - Building relationships Types of family and what makes healthy families 00:15:00 Why relationships are key to good social work 00:30:00 The importance of relationships in social work to relationships in social work 00:30:00 The personal qualities required for relationship building 00:15:00 Working on empathy to build relationships 00:15:00 The professional attributes required for relationship building 00:15:00 Self-knowledge and professional use of self in relationship building 00:15:00 Taking an individualised approach, involving the parents, what parents want from the relationship, sharing information, and building trust 00:30:00 Challenges in relationship building 00:15:00 The difference between getting the relationship right and getting it wrong 00:30:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

This course focus is the management process and leadership skills necessary to anticipate, plan for and manage your organization's communications through a crisis. The course is built around the Crisis Communications section of ISO 22361, the new international standard for Crisis Management. This course includes the CCCM (Certified Crisis Communications Manager) exam and designation for free ($ 500 value). The course does not take you step-by-step how to fill in a template. Instead, you will learn how to protect and manage your organization’s reputation, how to identify and influence the ways organizations represent themselves to various stakeholders, how to prepare your organization for any media or social media crisis, and the best principles and best practices for developing an effective Crisis Communications Program for your organization. This course is designed first and foremost for executives, marketing managers, communications staff, business continuity practitioners, emergency managers, Crisis Management Team and Business Continuity Management Team members and their support staff. It is highly useful for health and safety staff, first responders, line managers, auditors, administrative and professional staff. At the conclusion of this course, participants should: - have a solid understanding of the overall Crisis Management lifecycle - know how to create an effective Crisis Management Communications structure within their organization - understand the key components of a Crisis Communications program including social media - successfully challenge the CCCM (Certified Crisis Communications Manager) exam The CCCM is one of the professional designations offered by the National Institute for Business Continuity Management (NIBCM.net). The exam is comprised of 100 Multiple Choice and T/F questions. You have 90 minutes to complete the exam. In order to obtain the CCCM designation, you must obtain a pass mark of at least 70%. This online course has content equivalent to our 3-day in-person CMC-601 course. The course is comprised of 23 lessons, each being 1/2 hour or so in length, plus additional, optional 'homework' assignments, activities, and downloadable tools including templates. The course also provides for regular asynchronous interaction with the course instructor for assignments and any questions that may arise. CONTENT INTRODUCTION TO CRISIS MANAGEMENT Lesson I - Introduction to Crisis Management Lesson 2 - Evolution of Crisis Management Lesson 3 - Towards a Crisis Management Standard Practice Test 1 CRISIS COMMUNICATIONS Lesson 4 - Pre-Crisis Communications Lesson 5 - Pre-Crisis Communications (cont'd) Lesson 6 - Managing Relationships and Reputation Lesson 7 - Key Roles Practice Test 2 Lesson 8 - Crisis Communications Strategy Lesson 9 - Crisis Communications Strategy (cont'd) Lesson 10 - Key Principles and Activities of Crisis Communication Lesson 11 - Key Principles and Activities of Crisis Communication (cont'd) Lesson 12 - Key Principles and Activities of Crisis Communication (cont'd) Practice Test 3 Lesson 13 - Consistency of Message Lesson 14 - Barriers to Effective Commnication Lesson 15 - Barriers to Effective Communication (cont'd) Lesson 16 - Social Media - Opportunities and Threats Lesson 17 - Social Media - Opportunities and Threats (cont'd) Practice Test 4 Lesson 18 - A Crisis Communication Plan BEST PRACTICES FOR CRISIS MANAGEMENT AND CMMUNICATIONS Lesson 19 - Crisis Management Best Practices Lesson 20 - Crisis Communications Best Practices BONUS LESSONS Bonus Lesson 21 - Pandemic Planning Bonus Lesson 22 - Cyber Security and Crisis Management Bonus Lesson 23 - Cyber Security and Crisis Management (cont'd) CCCM EXAM CCCM Practice Exam CCCM Exam COMPLETION RULES You must complete the test "CCCM Exam"

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