539 Courses

Customer Service Essentials 1 Day Training in Reading

Customer Service Essentials 1 Day Training in Dublin

Customer Service Essentials 1 Day Training in Liverpool

Become a certified Lean Six Sigma Green Belt with our dynamic, interactive, and project based training sessions, now running in the Republic of Ireland.

Are you looking for a profitable and recession-proof business? Did you know a small cleaning business can expect to make between £30,000 and £50,000 per year in profit? As you hire additional cleaners, you can increase profits to £70,000 per year or more! Moreover the cleaning industry is expected to grow by 2.5% per year over the next five years, which means there is a lot of potential for growth in this business. Course Packages: Course 01: Starting a Cleaning Business and Planning for it Course 02: Advanced Diploma in Cleaning Course 03: Housecleaning Course 04: Carpet Cleaner Training Course 05: Oven Cleaning Training Course 06: Waste Management Course 07: UK Cleaning Jobs Course 08: Personal Hygiene Course 09: Workplace First Aid Level 4 Course 10: COSHH Training Why would you choose the course: Lifetime access to the course materials Full tutor support is available from Monday to Friday with the course Gain a complete understanding of the course Accessible, informative learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the course Study in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your course Here are the curriculum breakdown of the courses: Course 1: Cleaning Business Starting a Cleaning Business and Planning for it Running the Business with Quality Service Customer Satisfaction Management of Staff Marketing, Advertising and Sales Expansion Management Business Insurance, Tax and Additional Equipment Course 2: Advanced Diploma in Cleaning An Introduction to the Cleaning Job The Diversity of Cleaning Jobs Equipment, Products and Clothing House Cleaning Food Kitchen and Commercial Kitchen Bathrooms and Toilets Office Cleaning External Surfaces and Areas Dealing with Non-Routine Waste Chemical Safety, Keyholding and Alarm Codes for Cleaners Starting a Cleaning Business and Planning for it Running the Business with Quality Service Customer Satisfaction Management of Staff Marketing, Advertising and Sales Expansion Management Business Insurance, Tax and Additional Equipment Course 3: Housecleaning Introduction to House Cleaning Equipment and Ingredients Cleaning the Kitchen Bedroom and Livingroom Bathroom Cleaning Cleaning and Organising a Kid's Room Home Office Walls Learning Objectives: Learn how to start a cleaning business and planning for it. Get an introduction to cleaning jobs in general and the variety of cleaning jobs. Learn about the cleaning equipment, products, and clothing. Understand how to clean houses, offices, food preparation areas, bathrooms, and toilets. Learn how to safely dispose of non-routine waste. Understand how to clean exterior surfaces and areas. Be aware of chemical safety, cleaner alarm codes, and keyholding. Learn how to plan and launch a business, as well as how to acquire the necessary equipment. Run the business with a focus on quality service and customer satisfaction. Understand the significance of management and how to manage employees. Learn about marketing, advertising, and sales, as well as how to expand the business. CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Specially: A stay-at-home parent who wants to start a cleaning business to generate income. A person who has lost their job and is looking for a new career opportunity. A cleaning business owner who wants to expand their business into new markets. A cleaning business owner who wants to improve their customer service and profitability. A cleaning business manager who wants to learn how to train and manage their staff more effectively. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to the training. Jobs you can explore, such as- Domestic Cleaner Supervisor Cleaner Hotel Cleaner Office Cleaner Certificates Certificate of completion Digital certificate - Included Get 6 CPD accredited PDF certificate for Free. CPD Accredited Hardcopy Certificate Hard copy certificate - £9.99 Delivery Charge: Inside the UK: Free Outside the UK: £10

Customer Service Essentials 1 Day Training in Livingston

Customer Service Essentials 1 Day Training in Dumfries

Customer Service Essentials 1 Day Training in Wrexham

Are you ready to excel in the vibrant world of hospitality? Our Hospitality Management Training course is designed to equip you with the skills and knowledge to thrive in this dynamic industry. Whether you're a newcomer or an industry professional looking to enhance your expertise, this course is your gateway to success. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The Hospitality Management Training course provides a comprehensive introduction to the field of hospitality. Learners will gain a broad understanding of the hotel industry and learn how to manage front office operations, housekeeping, engineering, and security. They will explore how to effectively oversee food and beverage services and ensure high service quality. The course emphasizes customer satisfaction and covers the essential processes of hiring, training, and developing staff in the hospitality industry. Additionally, learners will delve into marketing strategies specific to travel and tourism, understand basic accounting principles relevant to hospitality, and learn about the latest technologies transforming the industry. This curriculum equips learners with practical skills and knowledge to excel in various hospitality management roles. Course Curriculum Module 01: Introduction to Hospitality Management Module 02: An Overview of the Hotel Industry Module 03: Management of Front Office Operations Module 04: Management of Housekeeping, Engineering and Security Operations Module 05: Management of Food and Beverages Operations Module 06: Management of Service Quality in the Hospitality Industry Module 07: Customer Satisfaction Module 08: The Process of Selection and Recruitment in Hospitality Industry Module 09: The Process of Development and Training in the Hospitality Industry Module 10: Marketing in Travel and Tourism Business Module 11: Accounting in Hospitality Module 12: E-Hospitality and Technology Learning Outcomes: Understand core principles in hospitality management and hotel industry operations. Master management techniques for front office and housekeeping operations. Oversee food and beverage management within hospitality environments. Enhance service quality management in hospitality industries. Implement effective customer satisfaction strategies. Utilise e-hospitality and technology in modern hospitality contexts. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring hotel managers seeking foundational knowledge. Hospitality staff aiming for career advancement. Individuals interested in the travel and tourism sector. Entrepreneurs entering the hospitality business. Recent graduates considering hospitality careers. Career path Hotel Manager Front Office Manager Housekeeping Manager Food and Beverage Manager Hospitality Marketing Coordinator E-Hospitality Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Customer Service Essentials 1 Day Training in Dundee