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This online customer service course is perfect for those who want to kickstart their career as a customer service agent. This course will introduce you to the key concepts of customer service and help you understand all the fundamental aspects of it. This flexible online course will also help you know the hits and tips required to excel as a customer service agent. This customer service course will also help you explore your own experience of being a customer and understand what your customers expect from you. This flexible online course will also explain how to meet and greet your customers and also help you enhance your telephonic skills. By the end of the course, you will strengthen communication skills, persuasive speaking skills, patience, self-control, empathy and more to become a professional customer service executive. Course Highlights Accredited by The CPD UK Accredited by International Practitioners of Holistic Medicine (IPHM) Lifetime Access High-quality e-learning study materials Learn the most in-demand skills Self-paced, no fixed schedules MCQ Exam and 24/7 Support Included Available to students anywhere in the world No hidden fee Study in a user-friendly, advanced online learning platform Who is this customer service course for? This customer service course is ideal for those who aspire to gain proficiency in the customer service sector. Those who wish to improve their job prospects or willing to strengthen their knowledge in the field of customers service can also go for this comprehensive online course. Aims and Learning Outcomes of this English Grammar Course Upon completion of this training, you will: Learn the fundamentals of customers service. Recognise the importance of the special meet and greet techniques and learn to perform the same. Be able to gain the best experience of what customers can expect from a customers service agent. Understand the concept of equality in diversity. Learn the telephonic skills required to become a confident customer service agent. Learn the tips and hints needed to gain proficiency in customer service. Understand how to handle the complaints of the customers. Develop the necessary skills to become a professional customer service agent. Entry Requirements There are no academic entry requirements for this Customer Service course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This customer service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Why you should buy this course from Lead Academy? We persistently make sure that you have an easy and comfortable experience. You can access the following support upon purchasing this course: Customer support: We have active customer support in the form of live chat that you can access and enjoy 24/7. Tutor support: With all of our courses, you'll receive access to our committed and dedicated tutor support benefit whenever you require it. You can email us with your query and our wide range of experienced and expert tutors will address your concern accordingly We Are Unbeaten By Price And Quality Quality worth the price: We assure you to provide the best experience in accordance with the value you are paying for the course. Money-back guarantee: If you are not satisfied with the quality of the course, we have a money-back guarantee option. This option is subject to a time limit of 14 days (according to the terms and conditions). Instalment facility: If your course costs above £50, you can also access the instalment option to pay your amount with 3 instalments. Course Curriculum Overview Introductory Video Setting the Scene Lesson Two : Experiencing Customer Care Exploring Our Own Experiences of Being Customers Exploring Our Own Experiences Part Two Lesson Three : Meet and Great Meet and Greet Meet and Greet Part Two Lesson Four : Equality and Diversity Equality and Diversity Lesson Five : Telephone skills Developing Your Telephone Skills Telephone Skills Part Two Telephone Skills Part Three Telephone Skills Part Four Lesson Six: Hints and Tips Hints and Tips for Best Practice Hints and Tips Part Two Hints and Tips Part Three Hints and Tips Part Four Hints and Tips Part Five Lesson Seven : Complaints Dealing with Complaints Lesson Eight : Conclusion Conclusion Assessment Assessment - Customer Service Course Online Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

This extensive Health and Social Care Level 3 course provides valuable insight into the health care system in the UK including codes of conduct and legislation. This course covers a wide range of topics crucial for providing quality care in the health care system. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the true meaning of health and social care Develop your knowledge about the health care system in the UK Gain underpinning knowledge about the principles of health and social care Understand how the codes of conduct and legislations in health and social care system are maintained in the UK Understand how to uphold equality and diversity in health and social care Know how to conduct proper management in health and social care homes by ensuring quality Identify the main aspects of providing quality health and social care work in the UK Explore a range of career opportunities in the field of health and social care Health and Social Care Level 3 Course Overview This comprehensive Health and Social Care Level 3 course is designed to equip you with the solid skills and credentials that are required for you to become a confident health and society care worker/health and social care and develop more advanced skills. This course is crafted by industry experts giving you a brief overview of the available career prospects in relation to Health and Social Care. This extensive Health and Social Care Level 3 is the perfect way to kickstart your career in the field of health and social care. Health and Social care is indeed a growing sector in today's ever-challenging world with innumerable demands and opportunities for promotion and progression as well as job security. There are around 25,000 vacancies enlisted every month at the NHS jobs Website and in July 2020, NHS hired a heaping 1.3 million people. If you are looking to make a difference by helping and assisting the most vulnerable people in society, this Health and Social Care level 3 course is for you. Upon successful completion of this Health and Social Care Level 3 course, you will be able to improve your job prospects by acquiring in-depth knowledge of health and social care. This course will set you up with the appropriate credentials that are required for you to stand out from all other applicants and employees in terms of securing a job. Who is this Health and Social Care course for? This Health and Social Care Level 3 course is suitable for: Health or Social Care worker looking to brush-up their knowledge and skills Aspiring Health and Social Care worker Students of Public Health Care field Nurse Doctors Whether are you are interested to gain comprehensive knowledge and skills in Health and Social care to help people around you or simply want to improve your career prospect in this field, this Health and Social Care Level 3 course will set you up with the updated and appropriate skills to develop your knowledge of care, communication and to frame effective support strategies to offer help to those in need of social or health care. Entry Requirements There are no academic entry requirements for this Health and Social Care Level 3, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Health and Social Care Level 3 course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Module 1: About Health and Social Care About Health and Social Care Module 2: Overview of the UK HealthCare System Overview of the UK HealthCare System Module 3: Principles of Health and Social Care Principles of Health and Social Care Module 4: Codes of Conduct & Legislations in Health & Social Care in the UK Codes of Conduct & Legislations in Health & Social Care in the UK Module 5: Equality and Diversity in Health and Social Care Equality and Diversity in Health and Social Care Module 6: Safeguarding Adults Safeguarding Adults Module 7: Management in Care Homes Management in Care Homes Module 8: Key Aspects Underpinning Quality Health & Social Care Work in the UK Key Aspects Underpinning Quality Health & Social Care Work in the UK Module 9: Career Prospects in Health and Social Care Career Prospects in Health and Social Care Conclusion: Health and Social Care Conclusion: Health and Social Care Assessment Assessment - Health and Social Care Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

This course not only comprises core theoretical concepts but also several interesting hands-on demonstrations that will help you build practical experience on the Amazon Web Services (AWS) platform; you will gain confidence in architecting, designing, and implementing solutions on AWS.

Learning Outcomes Recognise the causes of stress and anxiety and how they affect the mind and body Identify and control your own and other people's stress and anxiety triggers Enhancing interpersonal and communication skills to foster greater connections and lessen stress in social situations Gain a thorough knowledge of mental health and the significance of seeking assistance when necessary Create a plan of action to reduce stress and anxiety in peoples personal life, community, or place of employment Obtain information and abilities to help those who are stressed or anxious Overview In a world where stress and anxiety are all too common, it's important to prioritise your mental health. Our Advanced Diploma in Stress & Anxiety Management course offers practical strategies to help you manage stress, improve your well-being, and achieve your goals with confidence. Join us and take control of your mental health today. The Advanced Diploma in Stress & Anxiety Management is an online course that equips students with the information and abilities necessary to more effectively comprehend and manage stress and anxiety in both their personal and professional lives. A variety of subjects are covered in this course, such as the causes, risk factors, and effects of stress and anxiety on the body and psyche. Different approaches and stress-management techniques will be taught to participants. The course also emphasises how to help those who might be experiencing stress and anxiety, as well as how to communicate more effectively and interact with others.  Participants who successfully complete this course will get a thorough grasp of stress and anxiety management and will be better prepared to deal with the demands of life while maintaining their health and well-being. Certificate of Achievement Once you have successfully completed the course, you can purchase a course completion PDF Certificate for £9.99. If you prefer a printed copy of the certificate, the price is the same at £15.99, which includes shipping by post. Method of Assessment Upon completion of the Advanced Diploma in Stress & Anxiety Management course, a final online test will be administered, and passing is a requirement to successfully complete the course. The test is automatically marked and will provide immediate feedback on your performance, enabling you to assess your understanding of the course material and identify areas for additional support or further study. The test is designed to ensure that you have met the course's learning outcomes and are well-prepared to apply your newly acquired stress and anxiety management skills in real-life situations. Career path The career path for an individual who completes an Advanced Diploma in Stress & Anxiety Management in the UK can vary depending on their interests and experience. However, here are a few potential career paths and associated annual salary ranges: Stress and Anxiety Management Therapist/Counsellor - £30,000 to £40,000 per year. Health and Wellness Coach - £20,000 to £45,000 per year. Corporate Stress Management Consultant - £40,000 to £70,000 per year. Trainer in Stress Management Techniques - £25,000 to £45,000 per year. Course Contents Introduction Psychology of stress Individual experiences of "Stress" Stress Management Psychology of "Anxiety" Anxiety Disorders Coping with Anxiety Final Words

Self Esteem & Assertiveness Skill Would you like to pursue a profession or learn more about the field of self-esteem? This self-esteem course on Self-esteem is intended to help you comprehend self-esteem better. This self-esteem course has four thorough courses that provide a succinct overview of self-esteem. This self-esteem will help you understand assertiveness. Also, this self-esteem training discusses assertiveness in the workplace and in communication. You will acquire some skills through this self-esteem course that can significantly alter how you feel about yourself and how you interact with the outside world to achieve your goals. Join our self-esteem course right away to start building your self-esteem career and to stay better prepared for it! Learning Outcomes of Self-esteem course After completing this self-esteem course, the learner will be able to: Understand the fundamentals of self-esteem. Self-esteem helps to understand the fundamentals of assertiveness. Understand the importance of assertive communication from the Self-esteem course. Self-esteem explains the four basic styles of communication. Self-esteem helps you know how to respond to criticism. Gain a solid understanding of the XYZ formula for effective assertive communication through this self-esteem course. The self-esteem course helps to gain in-depth knowledge of assertiveness in the workplace. Main Course: Self Esteem & Assertiveness Skill Free Courses are including with this Self Esteem & Assertiveness Skill Course Along with The Self Esteem & Assertiveness Skill Course, We Offer a free Level 5 Personal development Along with The Self Esteem & Assertiveness Skill Course, We Offer a free Level 4 Time Management Self Esteem & Assertiveness Skill With our transformative Self Esteem course, you can empower yourself. Learn the fundamental concepts and methods of Self Esteem by delving deeply into the program. Enroll now to develop your self-esteem and acquire priceless knowledge and abilities. Don't pass up this chance to use our Self Esteem course to change your life. Come on over! Who is this course for? Self Esteem & Assertiveness Skill Everyone who wants to learn why self-esteem skills are important, how to develop and strengthen them, and how to advance their career should take this self-esteem course. Requirements Self Esteem & Assertiveness Skill To enrol in this Self Esteem & Assertiveness Skill Course, students must fulfil the following requirements. To join in our Self Esteem & Assertiveness Skill Course, you must have a strong command of the English language. To successfully complete our Self Esteem & Assertiveness Skill Course, you must be vivacious and self driven. To complete our Self Esteem & Assertiveness Skill Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Self Esteem & Assertiveness Skill Course. Career path Self Esteem & Assertiveness Skill This self-esteem course will help you get a job in this industry.

Start on a journey of linguistic mastery with our Proofreading Hacks Online Course. Discover the secrets to flawless text!

Enhance your British Sign Language skills with our interactive BSL Level 2 course. Perfect for advancing from basic BSL, this course covers advanced grammar, vocabulary, and effective signing techniques. Led by a 20-year experienced instructor, you'll gain confidence in everyday conversations and emotional signs, preparing you for fluent communication with the deaf community. Enrol now and elevate your BSL proficiency!

This comprehensive course covers 100% of the HashiCorp Vault Operations Professional exam content through engaging lectures, demos, and hands-on exercises. With access to our exclusive hands-on labs, you can practice configuring Vault in real-world scenarios. This course covers both Vault Open-Source and Vault Enterprise features and includes an exam-like quiz for each exam objective.

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course will set you up with a solid foundation to become a confident counsellor or psychologist as well as assist you in developing more advanced counselling and psychotherapy skills. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Understand psychotherapy and identify your potential clients in psychotherapy Recognise various types of psychotherapy including internet-based therapy Recognise approaches and perspectives of psychotherapy Understand social and cognitive psychology as well as their application Know how to treat abnormal behaviour through psychological approaches Learn how to recognise and treat psychological disorders in children, such as grief and bereavement, stress, bullying, and child abuse. Recognise the stages of a child's growth and determine which ones necessitate close monitoring and counselling. Know how to use therapeutic language to counsel and work with children Understand the effect of social, environmental, family and schooling factors on a child's development Recognise the psychology behind addiction as well as its treatment Understand how to treat addiction through various counselling approaches Develop compassion towards people suffering from mental and emotional issues Demonstrate various drug policies, legislation and decriminalisation Know how to deal with alcohol and drug-related issues in the workplace and in families Identify the main causes of the eating disorder, including how to use CBT to treat it Know how to use DBT to treat various psychological disorders Why Counselling and Psychotherapy Course right for you? If you are looking to expertise in this rewarding field or simply wanting to refresh your existing skills and knowledge as a counsellor or psychologist, this Level 6 Counselling and Psychotherapy Course is ideal for you. This course incorporates intellectual, practical, and experience components in a supportive and demanding setting, thus, providing you with the required skills to start your own practice. This course will help you grasp various psychotherapy methods and techniques which include the psychodynamic approach, unconscious process, defense mechanism, humanistic approach, and CBT. You will also understand how to conduct group therapy, family therapy and internet-based therapy. This course provides a concise insight into the perspectives of psychology, social psychology, cognitive psychology as well as the psychology of abnormal behaviour. You'll learn about child counselling, child development and the complexity of growth as well as how social, environmental, family and schooling factors affect a child's development. This course also explains the psychology of addiction, the reason behind addiction including how to treat addiction. Finally, you will understand how CBT and DBT are used to treat several mental disorders in detail. Upon successful completion of this Level 6 Counselling and Psychotherapy Course, you will develop self-awareness and extensive counselling and psychotherapy skills to practise competently as counsellors or psychologists, and thus provide mental and emotional support to those in need. Counselling and Psychotherapy Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Psychotherapy Course Introduction to the course About the Instructor About the Course Understanding Psychotherapy What is Psychotherapy. A Short Historical Introduction Psychology, Counselling & Psychotherapy Where do Psychotherapists work. Starting Psychotherapy Practice Who Can Benefit from Psychotherapy Short-Term Vs Long-Term Therapy Therapeutic Relationship What Does the First Psychotherapy Session Involve. Your Potential Clients in Therapy Psychotherapy for Children Individual and Group Sessions Family Therapy Different Types of Psychotherapy Psychodynamic Approach Unconscious Processes (The Unconscious Mind) Defense Mechanisms Humanistic Approach Cognitive Behavioural Approach (CBT) Internet Based Therapy Face-to-face Vs 'Online' Psychotherapy How to Become an 'Online Psychotherapist'. Thank You and Good Bye! Psychology What is Psychology The Biological Approach Behaviourist and Cognitive Approaches Person-Centred Approaches Debates in Psychology Social Psychology Social Influence: Compliance, Obedience and Conformity Social Cognition Applied Social Psychology Cognitive Psychology and Its Applications Perception Attention Remembering (Memory) Research Methods in Psychology Forgetting (Memory) Language Thinking (Cognition) Attitudes Problem-Solving and Artificial Intelligence Child Development Issues in Child Development Cognitive Development The Development of Language and Communication Social Perception (Interpersonal Perception) Moral Development The Psychology of Atypical (Abnormal) Behaviour The Definition and Diagnosis of Atypical (Abnormal) Behaviour Treatments of Atypical (Abnormal) Behaviour Emotional Disorders Research Methods Research Issues Data Analysis Thank You and Good Bye! Child Counsellor Level 3 Psychology of Growth and Development The Development Cycle Parent, Child, Teacher Relationships The Complexities of Growth Introduction - Psychological Development Therapeutic Language Conflict and Stress Behavioural Therapies Working with Children The Use of Language Memory Psychological Issues Grief and Bereavement Exploring Grief and Letting Go Dysfunctional Families What is Co-Dependency Child Bullying and Child Abuse Therapeutic Outcomes Psychological Study of Education Transformation Using Newly Found Skills Recovery - The Therapeutic Process Moving on - Emotional Intimacy Working as a Counsellor Setting Up a Practice Child Psychology What is 'Child Psychology'. The Role of Child Psychologist Where do Child Psychologists Work Child Psychology - Theoretical Approach Why Do We Need to Learn Theories. Developmental Theories: What We Are Born With Developmental Theories: How Environment Impacts Us Environmental & Socio-Cultural Factors in Development 'Attachment' Factor in Newborns Socio-Cultural Factors in Child's Development Family & Schooling Factors in Development The Role of Parenting in Child's Development Relationship Breakdown in the Family Schooling Environment Counselling Young Children Cognitive and Emotional Development Language & Cognitive Development Emotions & Feelings Socialising With Others Thank You and Good Bye! Addiction Psychology and Counselling Level 3 Theories of Addiction The Moral Model The Psychological Model The Medical / Disease Model The Socio-Cultural Model Addiction Treatments Pharmacotherapy The Minnesota Model Counselling and Therapy Harm Reduction Model Treatments in Practice Addiction in Society Drug policies, Legislation and Decriminalisation Community change, Outreach, Harm Reduction or Abstinence Alcohol and Drug education Alcohol- and Drug Related Issues in the Workplace Addiction in Families Codependency, Children of Alcoholic Families, Parenting Styles, Family Factors Relapse for Families, 'letting Go', Dependent Attitudes and Dependent Behaviours Al-Anon The Intervention Approach Working with Addiction Why be a 'Helper' Helper' Qualities and Attitudes Counselling / 'Helping' Skills Cognitive Behavioral Therapy for Eating Disorders CBT & Therapeutic Principles What is CBT (the CBT model) NICE Guideline The Therapeutic Alliance, Trust and Empathy Ethics of the therapy The Psychology & Causations of Eating Disorders Eating Disorders: Categorisations Core Psychopathology of Eating Disorders Co-morbid Psychiatric Illness Social and Family Factors Cognitive Factors Emotional Factors The Assessment & Planning First session - Assessment Dietary and Nutritional Issues Setting Goals With the Client Motivational Factors CBT in Practice Working with Anxiety The Socratic Approach (Socratic Questioning) Psychoeducation The 'Exposure' Technique Cognitive Restructuring Working With Beliefs (Shape, Weight, Food) Behavioural Experiments Reviewing & Wrapping Up Designing and Reviewing Action Plans Concluding Therapy Successfully Follow up and Relapse Prevention Thank you and Good Bye! Dialectical Behaviour Therapy (DBT) Training What is Counselling & Psychotherapy Definition of Counselling Counselling & Psychotherapy Approaches in Counselling & Psychotherapy About Dialectical Behaviour Therapy (DBT) What is DBT. What is 'Dialectical'. History & Philosophy of DBT DBT Strategies & 'Life Skills' What is 'Mindfulness' What is 'Distress Tolerance' What is 'emotion Regulation' What is 'Interpersonal Effectiveness' Treatment by DBT Multistage approach of DBT The Stages of Treatment in DBT Prioritising Treatments Target How to Set Up 'learning Environment' for the Client How to Conduct 'Behavioural Analysis' DBT for Psychological Disorders Uses of DBT DBT in the Treatment of Borderline Personality Disorder DBT in the Treatment of Depression DBT for Treatment of Anxiety & OCD DBT for Treatment of 'Eating Disorders' Effectiveness of DBT How Effective is DBT. Criticism and Limitations of DBT Thank You and Good Bye! Who should take this course? This Counselling and Psychotherapy Course is primarily aimed at: Therapist Psychologist Counsellor Rehab support worker Aspiring psychologist/counsellor Students of Psychology Anyone working in any care or therapeutic setting This course, on the other hand, is not restricted to a specific occupation or subject of study. It may also assist a larger group of people who wish to learn about Counselling and Psychotherapy in order to develop self-awareness and compassion towards people suffering from emotional and mental breakdowns. Entry Requirements There are no academic entry requirements for this Level 6 Counselling and Psychotherapy Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Level 6 Counselling and Psychotherapy Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Check out our Counselling and Psychotherapy Advanced Diploma Course Online and gain the skills and knowledge necessary to provide effective therapy to clients. Our course is designed to be flexible and accessible, allowing you to study at your own pace and from the comfort of your own home. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Are Counselling And Psychotherapy The Same? Counselling is a short-term treatment that focuses on a specific symptom or circumstance. In contrast, psychotherapy is a long-term strategy seeking a deeper understanding of a person's difficulties. What Are Counselling And Psychotherapy? Counselling and psychotherapy are used to treat emotional problems and mental health conditions. Counselling is a process in which a trained professional or counsellor provides support and guidance to people who are experiencing personal, psychological or emotional difficulties. And psychotherapy is a form of therapy that focuses on helping individuals to overcome their emotional, behavioural or psychological challenges. It is a treatment method for mental health disorders. Are Online Counselling Courses Recognised? The recognition of online counselling courses depends on various factors, including the institution offering the courses, the accreditation of the program, and the regulations and requirements of the specific region or country in which you intend to practise counselling. It's essential to thoroughly research and verify the credentials and accreditation of any online counselling course or program you are considering. Can You Do A Counselling Course Online? Yes, you can definitely pursue a counselling course online. There are various online platforms and educational institutions that offer accredited counselling courses at different levels including certificate programs, bachelor's programs and master's programs.