36565 Courses

You get the Technical Author/technical writing online training course, plus five additional courses You get the Technical Author/technical writing online training course, plus five additional courses. Access to the 15 modules and the related exercises from the Technical Author/technical writing online training course You send your answers to the exercises in the course back to us for review and feedback. You’ll also receive a certificate, once you’ve completed the assessments correctly. Plus access to these online training courses: Managing Software Documentation Projects Revising and Editing Content Single Sourcing and Content Reuse Trends in Technical Communication Creating Screenshots and Images for User Guides Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum Technical Author/Technical Writing Course The purpose of technical documentation (7:50) The different models for technical documentation (9:33) What is a technical author? (20:55) Adopting a user-centred design approach (14:46) Overview of the writing process (11:13) Planning your content (13:16) Researching the product and audience (16:50) The Information Design stage (22:50) Software tools (10:50) Writing the topics – Overview (23:42) Writing the topics – How to write and present different types of information (13:48) Writing the topics – Using images and videos (10:48) Writing the topics – Index, Search and Metadata (18:01) Hyperlinking (5:51) Reviewing and editing (14:00) End of course (5:19) Single Sourcing and Content Reuse Start Read Me First Introduction (1:19) Definitions (10:29) Why Single Source? (11:28) When Single Sourcing Might be a Bad Idea (1:48) General Approach (7:04) Writing for Reuse (15:44) Structured Writing (1:53) Planning (8:43) Publishing (4:50) Tools (16:20) Summary (2:06) Managing Software Documentation Projects What is Technical Documentation? (19:50) Making the Business Case for Technical Documentation (14:39) Estimating Time Budgets for Documentation Projects (24:06) Technical Documentation Standards (7:30) Metrics in Technical Documentation (27:44) Developing User Documentation in an Agile Environment (13:02) Courses Included with Purchase Creating Screenshots and Images for User Guides CourseEfficient ways to create professional-looking diagrams, images and screenshots Cherryleaf£125 Frequently Asked Questions When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Duration 1 Days 6 CPD hours This course is intended for To ensure success, students should have completed Excel Essentials and Excel Functions Including Pivot Tables and Lookups or have the equivalent knowledge and experience. Overview Upon successful completion of this course, students will be able to enhance productivity and efficiency by streamlining workflow, collaborate with others, and audit and analyse data. This course is designed for students desiring to gain skills necessary to create macros, collaborate with others, audit and analyse data, incorporate multiple data sources, and import data. Working with Multiple Worksheets and Workbooks Working with Named Ranges Link Cells Across Worksheets and Workbooks Use 3D References to Calculate Across Worksheets Consolidate Data Use Formula Auditing and Error Checking Reveal Formulas Trace Cell Precedents and Dependents Locate Errors in Formulas Watch and Evaluate Formulas Reviewing and Protecting Workbooks Control Data Entry via Data Validation Protect Workbook Access Protect Worksheets and Cell Content Add and Edit Comments Prepare a Workbook for Distribution Modify Excel's Default Settings Using Macros to Automate Workbook Functionality Create Macros via Recording Run Macros via Buttons and Shortcuts Assign Macros to the Quick Access Toolbar and Ribbon Assign Macros to Objects View Macro Code Forecasting and Analysis Data Use Conditional Formatting to Highlight, Sort and Filter Key Data Advanced Conditional Formatting using Formulas Create Sparklines to Visualise Data Add Trendlines to Charts to Visualise and Forecast Trends Use Data Tables and Scenarios to Project Potential Outcomes Use Goal Seek to Calculate Outcomes Forecast Data Trends Using Solver

Course Objectives At the end of this course you will be able to: Work with advanced lookup and reference functions Create macros to automate common tasks Use advanced techniques to analyse data Create PivotTables and PivotCharts Work with data validation tools Import and export data ' Customer Feedback Best Training Ever! Just finished a bespoke 1-1 training course in Excel Advanced, Macros & VBA. Pedro is an excellent trainer, imparting his skills and knowledge in the best way - appropriately to audience skills, knowledge and ability. Pedro is always approachable, encouraging and supportive, giving delegates the optimum learning environment. I would not hesitate to recommend Pedro as a trainer, whatever your level of ability. Amanda Morris - Treasury & Systems Accountant at Reall - Real Equity for All The course was very interesting and engaging and will definitely be put to use. The trainer was very helpful and charismatic. Marving Lopez - AM Best Europe Pedro was excellent. Very knowledgeable, clear and great rapport with class. Darren Barkey - Direct Wines Great content and learnt a lot. Really enjoyable :) Kristie-Lee Ryan - Stirling Ackroyd 1 year email support service Take a closer look at the consistent excellent feedback visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering classrom, one to one, tailored and bespoke courses. Tailored In Company training: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Please visit our site (ms-officetraining co uk) to get a feel of the excellent feedback our courses have had and look at other courses you might be interested in. Advanced Functions COUNT, COUNTA, COUNTIF, COUNTBLANK, SUMIF, SUBTOTAL IF, OR, AND, IFERROR VLOOKUP to lookup Exact Values and Approximate values MATCH, INDIRECT, ROW/COLUMN, INDEX, OFFSET Analysing Data PMT function to calculate a monthly payment of a loan What If Analysis using Goal Seek Use scenarios to consider many different variables Using Solver Add-in to optimize variables PivotTables Create a PivotTable to analyse worksheet data Add or remove fields in a PivotTable Change the data source for a PivotTable Working with external data sources Using different Statistical Functions Calculate a Running Total, % of Grant Total, Difference From… Using the Slicer and Timeline to filter the PivotTable Using Filters in a PivotTable Group by Date, Auto Group by ranges of values, Custom Group Create a PivotChart The GETPIVOTDATA function Formula auditing Precedents and dependents Error checking Watch a formula and its result by using the Watch Window Evaluate a nested formula one step at a time Data Validation Number Validation Data List Validation Message Prompts and Alerts Conditional Data Validation Data Validation Errors Consolidation Consolidate data by position Consolidate data by category Use a formula to consolidate data Outline (group) data in a worksheet Create an outline of rows Create an outline of columns Copy outlined data Hide or remove an outline Connect external data to your workbook Using the Power Query Editor to import data From Text and CSV, From Access, From Web, From another Workbook Using the Power Query Editor to; Transform your data by Selecting which fields to import, by Splitting Columns, Changing Data Type and more. Deleting Applied Steps Refreshing your data Working with Form Controls; Buttons, Option Buttons and Scroll Bars Introduction to Macros Change Macro Security settings How to Record a macro Some Macro Examples Delete a macro Edit the macro to view the VBA code Copy part of a macro to create another macro Assign a macro to a button Who is this course for? Who is this course for? This course is intended to end users who want to develop their skills so they can use advanced techniques to analyse extensive and complex datasets in Excel and to automate simple tasks with the use of Macros. Requirements Requirements Preferably, delegates should have attended the Excel Intermediate course. Career path Career path Excel know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills Certificates Certificates Certificate of completion Digital certificate - Included

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

Getting Started The objective of the QUALIFI Level 5 Extended Diploma in Networking and Cyber Security is to offer learners an expanded and comprehensive grasp of networking and cyber security concepts. The key points are: Successful completion of this qualification is expected to result in learners acquiring a broader comprehension of cybersecurity. Learners will also gain practical knowledge in implementing networking systems to mitigate and eliminate cybersecurity risks. Key Benefits Comprehend intricate cybersecurity threats and risks within the business context. Gain an understanding of various database categories and their associated control mechanisms. Gain an understanding of the formal procedures involved in investigating significant computer incidents. Gain an understanding of the methodologies and processes involved in planning and designing a security audit for a cyber-network. Utilize the various elements and components of physical networking. Key Highlights Are you a practicing IT Professional seeking greater knowledge and understanding of the industry, and to support your development into senior positions? Then, the Qualifi Level 5 Extended Diploma in Networking and Cyber Security is the ideal starting point for your career journey. The course will pave the way for a career and help individuals prepare to become professional staff and managers of the future in the health and social care sector. Remember! The assessment for the qualification is based on assignments only, and you do not need to worry about taking any exams. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials, along with study guides developed by our Qualifi-approved tutors, will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose the blended learning option, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways Upon completion of the Level 5 Extended Diploma in Networking and Cyber Security, graduates may pursue various career paths in education and training, such as: Penetration Tester; with an estimated average salary of £56,394 per annum. SOC Analyst; with an estimated average salary of £50,000 per annum. Data privacy consultant; with an estimated average salary of £60,000 per annum. Network Engineer; with an estimated average salary of £48,279 per annum.   About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment · Assignment based Assessment · No exam Entry Requirements The qualification has been intentionally designed to ensure accessibility without unnecessary obstacles hindering entry and advancement. To enrol in the qualification, you should: Be 18 years or above. For international students whose first language is not English, they will need to have a score of 6 or above in IELTS (International English Language Testing System). Progression Upon successfully obtaining the QUALIFI Level 5 Extended Diploma in Networking and Cyber Security and the Diploma in Family Office and Wealth Inheritance Management, learners will have the opportunity to advance in the following ways: Pursue a higher academic qualification such as the QUALIFI Level 7 Diploma. Enroll in a university to complete a full-fledged degree program. Secure employment in a related professional field.   Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Cyber Security Threat and Risk. Reference No : T/617/1129 Credit : 20 || TQT : 200 In this unit, learners will receive an introduction to a range of threats and vulnerabilities originating from the digital realm. The unit will explore diverse attack methodologies and employ case studies to dissect different threat vectors, encompassing Malware, Botnets, and Trojans. UNIT2- Network Security and Data Communications Reference No : K/617/1130 Credit : 20 || TQT : 200 In this unit, learners will examine the constituent elements of digital communications and their compatibility with IT networks, along with hardware, firmware, and software components. UNIT3- Database Security and Computer Programming Reference No : M/617/1131 Credit : 20 || TQT : 200 In this unit, learners will delve into the security vulnerabilities associated with database systems and strategies for mitigating these risks. UNIT4- Incident Response, Investigations, and Forensics Reference No : T/617/1132 Credit : 20 || TQT : 200 In this unit, learners will investigate topics related to incident response, Computer Emergency Response Teams (CERTs), and events that necessitate investigative techniques. UNIT5- Security Strategy: Laws, Policies, and Implementation Reference No : A/617/1133 Credit : 20 || TQT : 200 In this unit, learners will consolidate the knowledge acquired in previous units and further enhance their skills in crafting strategic plans, securing executive support, and ensuring legal compliance. UNIT6- Physical IT Networking Reference No : K/617/6697 Credit : 20 || TQT : 200 This unit's objective is to furnish learners with an understanding of physical networking and fundamental network administration skills. It encompasses knowledge of computer networks. UNIT7- Cryptography Reference No : J/617/4634 Credit : 20 || TQT : 200 This unit's objective is to furnish learners with an understanding of physical networking and fundamental network administration skills. It encompasses knowledge of computer networks. UNIT8- Digital Investigations and Forensics Reference No : L/617/4635 Credit : 20 || TQT : 200 This unit provides a description and explanation of how to carry out investigations using cyber-enabled equipment, including within public internet-facing networks and other network environments. UNIT9- System Administration Reference No : R/617/6743 Credit : 20 || TQT : 200 This unit's goal is to furnish learners with the knowledge required to administer systems in both Linux and Windows operating environments. UNIT10- Network Routing and Switching Reference No : Y/617/6744 Credit : 20 || TQT : 200 The objective of this unit is to impart the knowledge necessary for performing switching and the skills and knowledge needed for routing. This includes the ability to set up and configure routers and switches for the interconnection of multi-area networks. UNIT11- Network Design and Administration Reference No : D/617/6745 Credit : 20 || TQT : 200 This unit's aim is to equip learners with the knowledge and skills required to design a network. This encompasses understanding how to scale and connect diverse networks to create an efficient interconnected network. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Thinking about a career in Business Analysis? The BCS Practitioner Certificate in Business Analysis has been designed to provide valuable learning for those in roles such as business analyst, business architect, business systems analyst, data analyst, enterprise analyst, management consultant, process analyst, product manager, product owner, project manager, and systems analyst.

The course price includes Refreshments, Car Parking Fees, Workbooks, Resources including access to our Trainer Resource Pack via the Approved Trainer HUB, Approved Trainer Membership, Approved Trainer T-Shirt, Ongoing Quality Assurance , support and Certification. We deliver this course to small groups a maximum of 4 people attend this course at our training premises ensuring all our learners receive Quality time with the Trainers/ Assessors delivering the course.

This course teaches business leaders and operational stakeholders the fundamentals of communicating with executive leadership on WHAT investments must be made to operationalize the NIST Cybersecurity Framework and its informative references to facilitate secure, resilient, and auditable digital outcomes. This course also introduces candidates to the DVMS Institute Create, Protect, and Deliver (CPD) overlay model. As Cloud Services revolutionized the creation and management of digital infrastructure, the DVMS CPD Overlay Model, underpinned by well-known frameworks from NIST and standards from ISO, will revolutionize how organizations manage their digital risk, resiliency, and privacy. Course Features • Foundation Certificate digital courseware • A Practical Guide to 'Adopting the NIST Cybersecurity Framework' eBook • Exam Voucher • Certificate of Attendance • Foundation Certificate Digital Badge on successful completion of exam • Access to the NIST Cybersecurity Professional LinkedIn community This Foundation level course covers the following topics: Today's Digital Economy Understanding Cyber Risks The NIST Cybersecurity Framework Fundamentals Core Functions, Categories, and Subcategories Implementation Tiers Developing Framework Profiles Cybersecurity Improvement NIST Cybersecurity Professional certification training programs are accredited by APMG International, certified by the National Cybersecurity Council (NCSC) in the UK, and recognized by the U.S. Department of Homeland Security CISA organization as qualified NIST Cybersecurity Framework training in alignment with the cybersecurity roles defined in the NICE Cybersecurity Workforce Framework.

Getting Started The CMI Level 2 Diploma in Team Leading covers team-leading skills and knowledge and is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. A wide range of units allows individuals and employers to tailor the elements and size of the qualification to their needs specifically. The CMI Level 2 Diploma in Team Leading is a broad and extensive learning course that gives you an extensive knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. You'll have a wide range of units to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits This course will bring you many vital benefits, such as; Development of your skills in effective team leading Ensuring teams can meet organisational objectives Improve problem-solving skills Effective decision making Develop your knowledge of the roles and responsibilities of a team leader Key Highlights Are you a practising or aspiring team leader who wishes to develop team-leading skills and knowledge? Then, the CMI Level 2 qualification in Team Leading is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The CMI Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum   About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 1500 to 2,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 18 years of age and over Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression On successful completion of a Level 2 qualification in Team Leading, a number of progression opportunities become available: Enhance your professional status by upgrading your CMI membership Progress to other qualifications at the same level (e.g. from Level 2 Award to Level 2 Certificate Etc.) Progress to other qualifications at the next level (e.g. from Level 2 Certificate to Level 3 Certificate) Why gain a CMI Qualification? This course is perfect for you if you are a current or aspiring team leader and want to take your career to the next level. You will develop extensive knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. This course is designed for team leaders; to support the development of their skills in leading a team, making sure that team's work achieves organisational objectives, and contributing to planning, problem solving and decision making. Upon completing this course, you can progress to: CMI Level 3 Qualifications in First Line Management CMI Level 3 Coaching and Mentoring Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 2 Diploma in Team Leading, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete all Group A units and any combination of units to a minimum of 5 credits from Group B. Learners need to complete a total of 38 credits to achieve this qualification. The minimum Total Qualification Time is 380 hours, including 115 Guided Learning Hours. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Controlling resources Reference No : Unit 2004V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify and source resources needed to achieve team objectives. 2. Be able to manage the resources effectively and efficiently to achieve team objectives. 3. Be able to identify and reduce resource wastage. UNIT2- Communicating with a team Reference No : Unit 2002V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the role of communication in leading a team. 2. Understand how to organise team briefings. 3. Understand how to lead team briefings. UNIT3- Personal development as a team leader Reference No : Unit 2001V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify work objectives and the skills and knowledge required to meet them. 2. Be able to agree, implement and review the development plan to meet work objectives. 3. Understand team leader's responsibility for welfare in the work area. UNIT4- Building work relationships Reference No : Unit 2005V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand how to communicate and maintain working relationships with the manager. 2. Understand how to develop work relationships outside the team. UNIT5- Developing team needs Reference No : Unit 2006V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Understand how to plan and implement induction for a new team member. 2. Understand how to identify and plan the training needs of team members. 3. Be able to train a team member to carry out a task. UNIT6- Providing customer service Reference No : Unit 2007V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Be able to identify the team's customers and the level of service required. 2. Be able to identify and resolve customer service issues. UNIT7- Monitoring team performance Reference No : Unit 2003V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the team objective(s) and plan for achievement. 2. Be able to plan to achieve team objective(s). 3. Be able to monitor and review the team's performance. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

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