10042 Courses

Customer Service Level 2: In today's competitive landscape, customer service isn't just a nice-to-have; it's a critical component of business success. The ability to provide exceptional customer service can be the difference between thriving and merely surviving in the market. Building upon the foundational principles covered in Customer Service Level 1, our comprehensive Customer Service Level 2 course delves deeper into advanced strategies and techniques to elevate your customer experience to new heights.   Module 1: Introduction to Customer Service The foundation of exceptional customer service begins with a thorough understanding of its principles and importance. In this module, participants will gain insights into the fundamental concepts of customer service, including its role in business success, the impact of positive customer experiences, and the psychology of customer satisfaction. Through interactive lessons and case studies, learners will develop a solid understanding of why customer service excellence is crucial for organizations across industries. Module 2: Customer Needs Assessment and Problem Solving Anticipating and addressing customer needs effectively is a cornerstone of outstanding customer service. This module equips participants with the skills to assess customer requirements accurately and proactively identify potential issues before they escalate. Through role-playing exercises and real-world scenarios, learners will hone their problem-solving abilities and learn how to tailor solutions to meet the unique needs of each customer. Module 3: Effective Customer Engagement and Relationship Management Building strong and lasting relationships with customers is essential for fostering loyalty and driving repeat business. In this module, participants will discover strategies for engaging customers effectively across various touchpoints, including in-person interactions, phone calls, emails, and social media platforms. Through practical tips and best practices, learners will learn how to cultivate trust, empathy, and rapport with customers, leading to enhanced satisfaction and loyalty. Module 4: Handling Complaints and Service Recovery Even the best organizations encounter challenges and complaints from customers. However, it's how these issues are addressed and resolved that truly sets companies apart. In this module, participants will learn proven techniques for managing customer complaints with professionalism and empathy. From active listening and de-escalation strategies to offering appropriate solutions and service recovery, learners will gain the confidence and skills needed to turn negative experiences into opportunities for customer delight. Module 5: Multi-Channel and Global Customer Service In today's interconnected world, customers expect seamless service experiences across multiple channels and geographic locations. This module explores the complexities of providing customer service in a global, multi-channel environment. Participants will learn how to leverage technology effectively to streamline communication and support processes, while also respecting cultural nuances and preferences. Through case studies and practical exercises, learners will gain insights into best practices for delivering exceptional customer service in diverse settings.   Course Features: Interactive Learning: Engaging multimedia content, including videos, quizzes, and simulations, keeps participants actively involved throughout the course. Expert Instruction: Our experienced instructors bring a wealth of knowledge and real-world experience to guide learners through each module. Practical Applications: From role-playing exercises to case studies, participants will have ample opportunities to apply their newfound knowledge in realistic scenarios. Flexible Learning: Access the course anytime, anywhere, via our user-friendly online platform, allowing participants to learn at their own pace and convenience. Certification: Upon successful completion of the course, participants will receive a certificate, recognizing their commitment to excellence in customer service.   Conclusion: Customer Service Level 2 is designed for professionals who are committed to delivering exceptional customer experiences and driving business success. Through a comprehensive curriculum covering advanced topics such as needs assessment, problem-solving, relationship management, complaint handling, and global service delivery, participants will emerge with the skills and confidence needed to excel in today's competitive marketplace. Join us on this transformative journey and elevate your customer service to the next level. Course Curriculum Module 1 Introduction to Customer Service Introduction to Customer Service 00:00 Module 2 Customer Needs Assessment and Problem Solving Customer Needs Assessment and Problem Solving 00:00 Module 3 Effective Customer Engagement and Relationship Management Effective Customer Engagement and Relationship Management 00:00 Module 4 Handling Complaints and Service Recovery Handling Complaints and Service Recovery 00:00 Module 5 Multi-Channel and Global Customer Service Multi-Channel and Global Customer Service 00:00

***Limited Time Offer*** Protect Your People and Your Business with Comprehensive Risk Assessment Training In today's world, ensuring the health, safety, and wellbeing of your employees is more important than ever. But effectively managing risks in the workplace goes far beyond just checking boxes. It requires proper training, vigilance, and a comprehensive approach. That's why we're excited to offer the Risk Assessment & Management Bundle - a premium collection of 15 in-depth online courses covering all aspects of risk assessment, management, and compliance. With a single payment, you will get this Risk Assessment course, along with 13 premium courses, an original hardcopy, 14 PDF certificate (Main Course + Additional Courses) Student ID card as gifts. This Risk Assessment Bundle Consists of the following Premium courses: Course 01: Risk Assessment & Management Diploma Course 02: Health and Safety at Work & Risk Control Course 03: RIDDOR Training Course 04: DSEAR Training Course 05: Construction Site Management, Supervision and Safety Diploma Course 06: Fire Safety Awareness Level 2 Course 07: Working at Height Awareness Diploma Course 08: Noise and Hearing Protection Training Course 09: COSHH Training and Safety - Level 2 Course 10: Lone Worker Safety Course Course 11: Ladder Safety Course 12: Manual Handling Level 2 Course 13: Working in Risk-Confined Spaces Level 4 Course 14: Food Hygiene and Safety Level 2 Course 15: Emergency First Aid and Incident Management at Work This Risk Assessment bundle provides complete training in: Fundamentals of risk assessment frameworks, methods, and implementation Health and safety legislation, controls, and best practices Incident and accident reporting requirements Fire, explosion, and substance hazards (DSEAR) Construction site risks and supervision Working at height, noise, manual handling, and confined space risks Food safety, hygiene, and allergen awareness Emergency response preparedness and first aid With 15 certification courses packed with practical guidance, tools, and techniques, this bundle delivers an immersive training experience to equip your team with the knowledge they need. Short lectures, customisable modules, and self-paced learning allow employees to train on their own time. Enrol today and invest in your people with effective, engaging risk assessment education. So, join our comprehensive risk assessment course before the offer ends and complete it at your earliest convenience. Why Choose Our Risk Assessment Course: Get instant access to this Risk Assessment course. Learn Risk Assessment from anywhere in the world Risk Assessment is affordable and simple to understand Risk Assessment is entirely online, interactive lesson with voiceover audio Lifetime access to the Risk Assessment course materials Risk Assessment comes with 24/7 tutor support Take a step toward a brighter future with our Risk Assessment Training! *** Course Curriculum of Risk Assessment *** Here is the curriculum breakdown of the Risk Assessment course: Module 1: Risk and Types of Risk Module 2: The Risk Evaluation Process Module 3: Risk Analysis & Assessment Module 4: Risk Assessment at Workplace Module 5: Introduction to Risk Management Module 6: Risk Management Process Module 7: Benefits of Risk Management Module 8: Enterprise Risk Management Module 9: Managing Financial Risks Module 10: Managing Technology Risks Assessment Process of Risk Assessment You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass the exam and achieve Quality Licence Scheme endorsed certificates. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Risk Assessment This risk assessment course is available to all. So, if you are interested in learning more about this topic, enrol and start your learning journey now. Requirements Risk Assessment You don't need any prior knowledge or qualifications to join this risk assessment course. Career path Risk Assessment After the completion of this risk assessment course. You will gain enough potential and confidence to apply for the relevant field: Risk Analysts Risk Specialists Risk Advisors Safety Consultants Loss Control Specialists The average annual salary for these positions is getting between £35,000 - £45,000 in the UK. Certificates Certificate of completion Digital certificate - Included

Does your work involve infants and young children? Or are you aspiring to work in an early years setting? If so, this Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children course should hold your attention. The purpose of this qualification is to provide you with a thorough understanding of common childhood illnesses, as well as how to provide a safe and healthy environment for infants and young children, recognise when a baby or child is ill, and manage acute and chronic health conditions in early years setting. Learning Outcomes After completing this Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children Bundle course, the learner will be able to: Understand how to provide a safe and healthy environment for infants and young children. Understand how to support and care for a baby or young child who is unwell in the early years setting. Understand the policies and procedures relating to the care of babies and young children who are unwell in early years setting. Gain a thorough understanding of health emergencies and specific health conditions in early years setting. Why Choose Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children*** Course 01: Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children Course 02: Primary Teaching Diploma Course 03: Level 2 Diploma for the Early Years Practitioner Course 04: Level 4 Diploma in Child Counselling Course Other Benefits of Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children course ] Course Curriculum of Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children Module 01: Understand How to Provide a Safe and Healthy Environment for Babies and Young Children Understand How Infection is Spread Understand Ways to Minimise Cross Infection When Working with Babies and Young Children Understand the Role of Policies and Procedures to Maintain a Safe and Healthy Environment for Babies and Young Children Understand the Role of Healthy Initiatives When Working with Babies, Young Children and Families Module 02: Understand Common Childhood Illnesses Understand How to Recognise When a Baby or Young Child is Unwell Understand How to Support and Care for a Baby or Young Child Who is Unwell in the Early Years Setting Understand the Policies and Procedures Relating to the Care of Babies and Young Children Who are Unwell in an Early Years Setting Module 03: Understand Health Emergencies and Specific Health Conditions in an Early Years Setting Understand accidents that may occur in an early years setting Understand serious illness in babies and young children Understand the management of acute and chronic health conditions in an early years setting Understand allergies and food intolerance ------------------------ Assessment Method After completing each module of the Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children course is designed for those who wish to increase their knowledge and understanding of common childhood illnesses. Anyone who aims to progress to further qualifications and employment within the health and social care sector, particularly within an early years setting, will benefit from this course. Requirements There are no specific requirements for this Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children course will improve your CV and employability. After completing this course, you will have a competitive advantage when entering the relevant job field. Certificates Certificate of completion Digital certificate - Included

Overview Adherence to rules, regulations, and risk recognition is essential for any UK or International Company. Train to be a Compliance officer and become indispensable. This Compliance Training Level 2course provides the knowledge and tools you will need to install and supervise an effective Compliance Management System. If a business does not manage risk or distribute awareness of lawful procedures, it is doomed to fail. The course's contents will teach you the duties and responsibilities of a professional Compliance Officer and the role's value to an organisation. You will also learn the primary processes of auditing and improvement, ensuring a stable environment for success. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this  Compliance Training Level 2. It is available to all students, of all academic backgrounds. Requirements Our Compliance Training Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 8 lectures • 03:20:00 total length •Module 1: Introduction to Compliance: 00:17:00 •Module 2: Five basic elements of compliance: 00:25:00 •Module 3: Compliance Management System (CMS): 00:26:00 •Module 4: Compliance Audit: 00:38:00 •Module 5: Compliance and Ethics: 00:26:00 •Module 6: Risk and Types of Risk: 00:25:00 •Module 7: Introduction to Risk Management: 00:25:00 •Module 8: Risk Management Process: 00:18:00

Do you know the concept of self-awareness and self-assure? Are you trying to help yourself or someone attain self-development through assertiveness? We should take an initiative to be able to develop ourselves and know how to help other become assertive to establish their own boundaries and this course is designed for that! Description: The objective of falling into a centre of the assertiveness scale is that you will be more effective in life and have better individual and work connections. Being assertive just implies that you know how to express your emotions and how to assert your own rights while being aware also of other people's rights. If you are given the chance to do this and learn how to master the right kind of assertiveness then you won't have as much clash with other individuals throughout your life. Both detached and forceful individuals have a tendency to live in a world that is loaded with disagreement and show because of their failure to discuss their sentiments and yearnings constructively and this course will help you in that. You will be able to know the right way in becoming an assertive person and how to help people become one. Who is the course for? Professionals who are helping people build their personal goals and become assertive People who have an interest in the personal development concepts Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Assertiveness Skills is a useful qualification to possess, and would be beneficial for the following careers: Career Coach Guidance Counsellors Life Coach Mentors Psychologists. Level 2 Certificate in Assertiveness Skills Understanding Assertiveness 01:00:00 Are You Assertive? How Assertive Are You? 10 Questions To Find Out 02:00:00 Being Assertive At Work 01:00:00 How to Say No and Be Assertive in Social Settings 02:00:00 When Should You Say No 00:30:00 How to Raise Assertive Children 01:00:00 Conclusion 00:15:00 Final Exam Mock Exam-Level 2 Certificate in Assertiveness Skills 00:20:00 Mock Exam Final Exam-Level 2 Certificate in Assertiveness Skills 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Register on the SAP S4HANA Controlling Level 2 today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The SAP S4HANA Controlling Level 2 is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The SAP S4HANA Controlling Level 2 Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the SAP S4HANA Controlling Level 2, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction to the Course Introduction to the course 00:02:00 Introduction to SAP Controlling Introduction to the Chapter 00:05:00 What is SAP Controlling Module All About 00:21:00 What is Cost Center Accounting 00:06:00 Recap of what we've learnt 00:01:00 Deep-dive to Cost Center Accounting Basic Configurations in SAP Controlling 00:37:00 Real-time Business Scenario and Master Data Creation in SAP CO 00:25:00 Introduction to Document Splitting 00:05:00 Postings to Cost Center Accounting 00:10:00 Plan vs Actual reports in SAP Cost Center Accounting 00:02:00 Manual Transfer of Costs KB11N 00:07:00 Plan vs Actual postings in Cost Center Accounting 00:07:00 Manual Transfer of Costs kb61 00:09:00 SAP Allocation Using Distribution Cycles 00:16:00 SAP Allocation Using Assessment Cycles with Statistical Key Figures (SKFs) 00:20:00 Statistical / Cryptic Document Numbers in SAP S4HANA Controlling 00:05:00 Bonus Lectures Real vs Statistical Postings in SAP S4HANA Controlling 00:11:00 SAP ASAP vs Activate Methodologies 00:18:00 Assignment Assignment - SAP S4HANA Controlling Level 2 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Pet Gun Dog Foundation Course Level 1 For Pet Gun Dogs aged 5 months upwards.

Overview: Ensure you are fully trained and competent in Food Hygiene to handle food and deliver meals that are entirely free from contaminants. This course has been designed to train food handlers and catering staff in Food Hygiene, effectively storing and preparing food while keeping it fresh for customers. The Food Hygiene and Safety Level 2 course, sometimes known as 'Food Safety Level 2', delivers a masterclass on the essential aspects of Food Hygiene, which are crucial for hospitality or catering staff. This Food Hygiene course forms the basis of UK food legislation and ensures that customers are entitled to consume food free from any type of hazard or risk. Mastering Food Hygiene is essential for anyone involved in the preparation, handling, or serving of food. The knowledge and skills gained in this Food Hygiene course will empower you to maintain the highest standards of cleanliness and safety. With a focus on practical applications, this Food Hygiene training ensures that you are not just learning theory but are also capable of applying Food Hygiene principles in important scenarios. Enrol today to elevate your Food Hygiene capabilities and make a lasting impression in the food industry, ensuring that every meal you serve meets the highest Food Hygiene standards. By completing this Food Hygiene course, you will be well-equipped to protect public health and uphold the integrity of your establishment. Key Features of the Food Hygiene Course: FREE Food Hygiene CPD-accredited certificate Get a free student ID card with Food Hygiene training (£10 applicable for international delivery) Lifetime access to the Food Hygiene course materials The Food Hygiene program comes with 24/7 tutor support Get instant access to this Food Hygiene course Learn Food Hygiene training from anywhere in the world The Food Hygiene training is affordable and simple to understand The Food Hygiene training is entirely online Enrol in Food Hygiene today and start your journey to become successful! How will I get my Food Hygiene certificate? You may have to take a quiz or a written test online during or after the Food Hygiene course. After successfully completing the Food Hygiene course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Food Hygiene and Safety Level 2. It is available to all students, of all academic backgrounds. Requirements Our Food Hygiene and Safety Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this Food Hygiene course, it can be studied in your own time at your own pace. Career path Completing the Food Hygiene Level 2 course can lead to a variety of career opportunities in the food industry, including roles such as: Food Safety Officer Quality Assurance Inspector Food Production Manager Catering Manager Restaurant Manager Environmental Health Officer Food Safety Consultant Course Curriculum 1 sections • 10 lectures • 04:14:00 total length •Introduction to Food Safety and the Law: 00:29:00 •Bacteria and Microbiological Hazards: 00:27:00 •Physical, Chemical and Allergenic Hazards: 00:25:00 •Food Poisoning and Control Measures: 00:23:00 •Food Spoilage and Food Storage: 00:25:00 •Personal Hygiene: 00:24:00 •HACCP and Food Premises Part 01: 00:38:00 •HACCP and Food Premises Part-02: 00:28:00 •Cleaning: 00:20:00 •Reopening and Adapting Your Food Business during COVID-19: 00:15:00

Description: Knowing the basics of how Windows 8 system works will help you utilize the advanced features that will make your professional life easier. Through this course, you will learn which apps to use and how to utilize it well. You will learn the features of the new task bar and charms bar and know how to manage your files and folders in a more organised way. Understand all the basic features of networking and Devices, settings and the control panel. Know how to keep your system running smoothly with security and maintenance options to avoid delays and maintain your productivity. In this course you will learn the necessary skills, knowledge and information of Windows 8 Operating System.  Who is the course for? Professionals who want to learn how Windows 8 works People who have an interest in knowing all the basics and essentials in Windows 8 Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Windows 8 Operating System is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in. Level 2 Certificate in Windows 8 Operating System Module One - Getting Started 00:30:00 Module Two - Welcome to Windows 8 01:00:00 Module Three - Using Apps 00:30:00 Module Four - Working with the Desktop 00:30:00 Module Five - Using the Taskbar 00:30:00 Module Six - Working with the Charms Bar 01:00:00 Module Seven - Managing Your Files and Folders 01:00:00 Module Eight - Networking and Devices 00:30:00 Module Nine - Working with Settings and the Control Panel 01:00:00 Module Ten - Personalizing Windows 8 01:00:00 Module Eleven - Understanding Security and Maintenance 00:30:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Level 2 Certificate in Windows 8 Operating System 00:20:00 Final Exam Final Exam- Level 2 Certificate in Windows 8 Operating System 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Did you know that 30.7 million working days were lost due to work-related illnesses and workplace injury in 2017/18?  It is an employer’s duty to protect the health, safety and welfare of their employees and other people who might be affected by their business. This includes providing sufficient information, instruction and training to employees to allow them to work in a way that does not put themselves or others at risk.  The QA Level 2 Award in Health and Safety in the Workplace (RQF) is ideal for all employees, as it helps candidates develop a greater understanding of health and safety issues and the role that everyone plays in maintaining a safe working environment. What’s more, with subjects covered in just 1 day, this regulated and nationally recognised qualification is the ideal way for organisations to improve health and safety awareness, whilst minimising disruption to everyday business operations!