10817 Courses

Post-Traumatic Stress Disorder (PTSD) can quietly take hold of a person's life, affecting their relationships, sense of safety, and emotional wellbeing. This course is crafted to help learners understand PTSD from every angle—its causes, symptoms, and impact—while also exploring effective approaches to support recovery. Whether the trauma stems from military service, accidents, abuse, or other life-altering events, the course sheds light on how PTSD manifests and why timely support matters. Delivered in a clear, structured format, this online course blends psychological insight with easy-to-follow modules to give you the confidence to better understand and respond to PTSD. Ideal for anyone with a personal or professional interest in mental health, it equips learners with the knowledge to approach the topic with sensitivity, empathy, and informed awareness. No jargon, no fluff—just solid, purposeful content designed to help you take learning seriously while keeping the tone human. Meet the Endorsement The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Treating Post Traumatic Stress Disorder (PTSD) course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject. Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assure the Treating Post Traumatic Stress Disorder (PTSD) course training and learning activities are relevant, reliable, and upto date. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Curriculum: Here is a curriculum breakdown of the Treating Post Traumatic Stress Disorder (PTSD) course: Introduction Introduction The approach of the course Understanding Trauma & PTSD Section Overview What Is Trauma? What Is PTSD? Diagnosis of PTSD How Are Traumatic Memories Processed? Physical and Health Issues Associated with Trauma Thinking about Coping with PTSD & Trauma Integrating CBT, DBT, ACT Techniques into Your Life Integrating CBT, DBT, ACT Overview What is Cognitive Behavioral Therapy (CBT)? ABC Model - Thought, Emotions & Behavior Understanding Feedback Loops Behavioral Coping Exposure Therapy for PTSD & Trauma Stress Inoculation Training (SIT) for PTSD & Trauma Cognitive Processing Therapy (CPT) PTSD & Trauma What is Dialectical Behavior Therapy (DBT)? What is Acceptance and Commitment Therapy (ACT)? ACT in Action! 6 Core Processes Common Elements of CBT, DBT & ACT Managing Your Anxiety & PTSD Building a Strong Foundation: Breathing Abdominal Breathing for Anxiety PMR Progressive Muscle Relaxation a CBT Technique for Anxiety & PTSD Relaxation without Tension a CBT Technique for Anxiety & PTSD Cue Controlled Relaxation a CBT Technique for Anxiety & PTSD Using Your Mind to Relax and Develop Awareness Decreasing the Power of Negative Thoughts Section Conclusion Stop Avoiding and Start Living Again Section Introduction Effects of PTSD on Goals and Values Creating a Change Facing Feared Situation Everyday Mindfulness Exercise Connecting with Others Emotion Diary Cards Identifying Emotions Decreasing PTSD Symptoms through Writing Handling Difficult Thoughts of Trauma 8 Limited Thinking Patterns from CBT Filtering Polarized Thinking Overgeneralization Mind Reading Catastrophizing Magnifying Personalization Shoulds Composing Balanced Alternative Thoughts Coping with Memories, Flashbacks, Nightmares, and Intrusions Focusing on Your Thoughts Invalidating Thoughts Mindfulness and Grounding Imagery Rehearsal for Nightmares Developing Wise Mind Surviving and Thriving as You Look Ahead Do You Need Professional Help? Conclusion Do You Need Therapist Course completion Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Treating Post Traumatic Stress Disorder (PTSD) course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying Within the UK: £109 International: £109 + £10 (postal charge) = £119 CPD Accredited Certification from One Education After successfully completing this Treating Post Traumatic Stress Disorder (PTSD) course, you will qualify for the CPD accredited certificate from One Education. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Treating Post Traumatic Stress Disorder (PTSD) course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Treating Post Traumatic Stress Disorder (PTSD) course is open to all, with no formal entry requirements. Career path Upon successful completion of the Treating Post Traumatic Stress Disorder (PTSD) Course, learners will be equipped with many indispensable skills and have the opportunity to grab.

Start learning Counselling Skills Course: Families, Children & Adolescents that will give you enough knowledge and skills to build your dream career. About this course This Counselling Skills Course: Families, Children & Adolescents helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Counselling Skills Course: Families, Children & Adolescents is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Counselling Skills Course: Families, Children & Adolescents is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Counselling Skills Course: Families, Children & Adolescents related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: Introduction Counselling and Counsellors Module 02: School Counseling for Children and Adolescents Module 03: Psychiatric Disorders in Children and Adolescents Module 04: Counseling for couples and families Course Content Counselling Skills: Counseling for Families, Children, and Adolescents Module 01: Introduction Counselling and Counsellors 00:08:00 Module 02: School Counseling for Children and Adolescents 00:14:00 Module 03: Psychiatric Disorders in Children and Adolescents 00:15:00 Module 04: Counseling for couples and families 00:15:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

This course explores Autism and the current body of thinking and knowledge around Autistic Spectrum Disorders. This enables learners to consider how to adapt their practice with useful strategies to better support an individual with autism.

Delving into the world of medical coding can feel like navigating a maze, especially when it comes to inpatient records. That’s where our Medical Coding Inpatient Training: DRG-PCS Course steps in — giving you the clarity and structure you need to interpret Diagnosis-Related Groups (DRGs) and Procedural Coding System (PCS) codes with confidence. This training is designed for those looking to gain a solid understanding of inpatient medical coding without the fluff or filler. Everything you need, nothing you don’t. Whether you’re aiming to sharpen your coding knowledge or deepen your familiarity with ICD-10-PCS and DRG grouping logic, this course breaks down the complexity into digestible, focused lessons. It’s a strong fit for professionals keen to follow precise documentation, improve coding accuracy, and better understand hospital reimbursement systems. With an approach that balances depth and precision, this course offers just the right dose of expertise to help you decode the structured language of inpatient care — one code at a time. Upon completion of this course, learners will be able to: Understand the basics of the DRG-PCS system and its importance in medical coding. Use the PCS coding system to assign codes to various types of procedures. Identify the body systems related to specific procedures and assign appropriate codes. Understand the different root operations and apply them to the coding process. Use qualifiers and other important elements to accurately assign codes. The Medical Coding Inpatient Training: DRG-PCS course is a comprehensive training programme that focuses on the use of the Diagnosis Related Group-Procedure Coding System (DRG-PCS) for inpatient procedures. The course covers the basics of the PCS system, including sections, body systems, root operations, and other essential elements. Students will learn how to assign codes to various types of procedures and identify the appropriate body systems related to each procedure. The course includes 12 units, which cover the fundamentals of the PCS coding system. Unit 1 provides an introduction to the PCS system, while Units 2 to 11 cover the various elements of the system, such as body systems, root operations, body parts, approaches, devices, and qualifiers. The final unit, Unit 12, provides a conclusion to the course. Throughout the course, students will learn how to assign codes using real-world examples and case studies. The course also includes quizzes and assessments to test students' knowledge and ensure they have a thorough understanding of the material. How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path The expected salary for these roles varies depending on the location, experience, and level of certification. However, the average salary for medical coders in the UK is around £25,000 to £35,000 per year. With experience and additional certifications, medical coders can earn upwards of £50,000 per year. Inpatient Coder DRG Coordinator Clinical Data Analyst Medical Billing and Coding Specialist Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

The Mental Health and Psychiatric Disorders Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an endorsed certificate. This Mental Health and Psychiatric Disorders Course consists of several modules. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock exams Multiple-choice assessment Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Mental Health and Psychiatric Disorders course is suitable for anyone who wants to gain extensive knowledge, potential experience, and expert skills in the related field. Industry experts designed this course, so you don't have to worry about the quality.

Immediate first aid treatment can prevent serious physical damage; the same goes for mental health first aid. Mental health first can prevent severe mental health issues if it is performed in the right time and manner. Thus, acquiring the skills to provide mental health first aid can save the life of your friends, family and co-workers. Learn this valuable skill set from the Mental Health First Aid course. This course is designed to equip you with an in-depth understanding of mental health first aid. Here, you will learn about different types of mental health disorders, such as stress, anxiety, eating disorder, mood disorders etc. Furthermore, the course will show you how to support people dealing with self-harming and suicidal thoughts. In addition, the course will enhance your knowledge of the therapy and medications used for mental illnesses. Finally, you will learn the strategies to support people suffering from mental health problems. Along with effective mental health first aid skills, you will also receive a QLS -endorsed certificate of achievement. This certificate will add extra value to your resume. Join now! Please note: This course only gives you the theoretical knowledge that you need to excel in this field. This Mental Health First Aid course doesn't entitle you to practise as a professional in this specific field. Learning Outcomes Get introduced to the basic concepts of mental health first aid Familiarise yourself with stress and anxiety disorders Enhance your understanding of eating disorders, schizophrenia, mood disorder etc Learn how to deal with self-harm and suicide Receive a clear understanding of the medication and therapy used for treating mental illnesses Develop the skills to approach and support people dealing with mental health issues Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £99. An extra £10 postage charge will be required for students leaving overseas.  CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment At the end of the course, there will be an online MCQ assessment. In order to pass this exam, you must score at least 60%. When you submit the assessment, you will get the results immediately and can apply for your QLS -endorsed certificate. Career path This course is designed to help you extant your knowledge and understanding of this sector. After completing the course, you will be able to explore career options such as Mental Health Support Worker Social Worker Community Psychiatric Nurse Mental Health Assessor Healthcare Professional Mental Health Practitioner

Learning Outcomes Learn about the disorders seen in childhood and adolescence Gain detailed information about stress and anxiety Enrich your understanding of different types of mental health disorders like, schizophrenia, mood disorder, eating disorder etc Develop the skills to handle self-harming and suicidal thoughts Explore the treatment and therapies used for treating mental health disorder Deepen your knowledge of mental health legislation and services Description Mental health illness is as serious as physical illness. However, many people have very little knowledge in this regard and unaware of what to do if they or any of their loved ones are facing mental health issues. If you are one of them, the Mental Health Awareness course is what you need.  This course will enrich your knowledge and understanding of mental health issues. The highly informative modules will educate you on stress and anxiety. You will learn about a wide range of mental health disorders, for example eating disorders, personality disorder, sleeping disorder and more. The course will help you understand the process of dealing with self harming and suicidal thoughts. Furthermore, you will know about the legislation and services regarding mental health. At the end of the course you will receive a clear understanding of mental health disorders and also receive a certificate of achievement. This certificate will help you pursue a career in the relevant industry. Join now! Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment At the end of the course, there will be an online MCQ assessment. In order to pass this exam, you must score at least 60%. When you submit the assessment, you will get the results immediately. Career path This course is designed to help you extant your knowledge and understanding of this sector. After completing the course, you will be able to explore career options such as Mental Health Support Worker Social Worker Community Psychiatric Nurse Mental Health Assessor Healthcare Professional Mental Health Practitioner

The Dealing with Troubled Children Course for Teachers is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Dealing with Troubled Children Course for Teachers consists of several modules that take around 10 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.

Gain a professional qualification that will help you take your secretarial and administrative career to the next level with the Company Secretary Training Course. In this course you will learn; professional communication, time management and administrative skills, while also delivering on business processes. The Company Secretary Training Course cover; businesses operational skills, administrative skills along with improving your soft skills in the process. Your Learning Goals: Learn how to organise your working day and documentation Develop time-management skills to make your day more efficient Learn how to handle special tasks set by your manager Develop your communication skills Learn how to provide quality customer service Understand how to prioritise work Learn how to use Microsoft Office tools effectively Understand the importance of business writing and documentation. Who is this Course for? Company Secretary Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Company Secretary Training Course - Updated Version Module 01: Introduction to Office Administration 00:15:00 Module 02: Skills of an Effective Administrator 00:17:00 Module 03: Business Etiquette 00:20:00 Module 04: Business Telephone Skills 00:20:00 Module 05: Representing Your Boss and Company 00:37:00 Module 06: Mail Services and Shipping 00:28:00 Module 07: Travel Arrangements 00:26:00 Module 08: Organising Meeting and Conferences 00:29:00 Module 09: Time Management 00:36:00 Module 10: Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills 00:27:00 Module 13: Communication Skills 00:28:00 Module 14: Customer Service 00:17:00 Module 15: Effective Planning and Scheduling 00:52:00 Module 16: Invoicing/Petty Cash 00:28:00 Company Secretary Training Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This course enables learners to logically and clearly work through the risk management process, from being aware of the relevant legislation, identifying hazards, assessing risk and onwards through risk reduction, balancing risk against individual choice, and the importance of recording keeping. It aims to increase learner awareness of both their responsibility and their organisation's responsibility, for meeting industry standards and keeping service users, staff, and workplaces safe.