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Duration 1 Days 6 CPD hours This course is intended for This course is intended for new users employed in a data processing environment who are new to Power Systems with IBM i. Overview After completing this course, you should be able to:Explain the functions supported by IBM i operating systemsExplain Power System with IBM i models and generationsExplain which applications are supportedSign on / off the systemUse the display station keyboardUse the online help that is availableUse the different interfaces available for IBM iUnderstand how objects are managedEnter control language (CL) commandsSend and receive messages and work with message queuesManage work and outputExplain basic security concepts on IBM i In this classroom course, you will learn basic concepts and skills you need to be productive users on Power Systems with IBM i. With plenty of hands-on lab exercises, we show everything from signing onto the available user interfaces; green screen environment and IBM Navigator for i.You will learn how objects are managed on the system and how you display these objects. You will learn to use control language (CL) commands (fast path) and how to work with and manage messages on the system. Students will also learn how to the system manages work and how you manage your printouts. Lastly, students will also get a basic overview of security. Introduction and overview to IBM iUsing the 5250 emulation interfaceOverview of IBM I Access Client SolutionsUsing IBM Navigator for iUsing the messages function on IBM iUsing CL commands on IBM iManaging objects on IBM iManaging your work on IBM iIBM i security overviewAdditional education Additional course details: Nexus Humans OE98 Introduction to IBM i for New Users training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the OE98 Introduction to IBM i for New Users course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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Did you know that currently Manual Handling Picker Packer is among the top skills in demand worldwide? Our manual handling picker packer training course is the perfect solution for anyone looking to up their game in the warehouse. The material and knowledge you get from this course is guaranteed to be quality to become an experienced warehouse operative. From comprehensive lectures to hands-on simulations, you'll gain the skills and confidence you need to succeed. But it's not just about technical skills - the Manual Handling Picker Packer Training also helps you develop an eye for detail and precision. You'll learn to identify and solve problems quickly and efficiently, so you can stay one step ahead. Get 6 CPD Accredited Manual Handling Picker Packer Training Courses for only £41 with 6 Free PDF Certificates worth £24! Offer Valid for a Limited Time!! So Hurry Up and Enrol Now!!! Course 01: Warehouse Operative Course 02: Inventory Management Course 03: Supply Chain Management Course 04: Manual Handling at Work Certificate Course 05: Workplace First Aid Level 4 Course 06: Forklift Training Learning Outcomes: How to work in order fulfilment warehouses. Inventory management and maintain system. Order picking and processing by vendors and warehouse staff. How familiar with warehouse and inventory layout. How to be able to pick and move items as requested. Key Highlights: Lifetime access Unlimited retake exam 100% online and self-paced Easy Accessibility 100% Learning satisfaction guarantee Fastest growing sector Boost your salary on program completion The comprehensive learning resources for this Picker Packer Training course are available anytime, anywhere, so you can study at your own speed in the convenience of your own home. Industry experts break down the curricula into tiny, manageable units. And our professionals will respond to any of your questions. Curriculum Breakdown of the The Complete Guide to Corporate Governance Bundle Curriculum Breakdown of Warehouse Operative Module 01: The Role of Warehouse Module 02: Introduction to Warehouse Safety Module 03: Health and Safety Management in Warehouses Module 04: General Warehouse Hazards Module 05: Manual and Mechanical Handling Module 06: Site Safety Curriculum Breakdown of Inventory Management Module 01: What Is Inventory? Module 02: Types Of Inventory Module 03: Key Players Module 04: Setting Up The Warehouse Module 05: Identifying Demand Module 06: Maintaining Inventory Accuracy Module 07: The Outbound Process Curriculum Breakdown of Supply Chain Management Module 01: An overview of Supply Chain Management Module 02: Role of logistics of Supply Chain Module 03: Customer Response Principles and Systems Module 04: Supply Chain System and Principles Module 05: Global Supply Chain Operations Module 06: Inventory Strategies for Supply Chain Module 07: Warehouse Management and Operations Module 08: Supply Chain Design and Monitoring Module 09: Supply Chain Network and Evaluating Module 10: Supply Chain Planning and New Business Concepts Module 11: Aligning your supply chain process with your business Curriculum Breakdown of Manual Handling at Work Certificate Module 01: Introduction, Legislation and Guidance Module 02: Manual Handling Hazards and Injuries Module 03: Manual Handling Risk Assessments Module 04: Controlling and Reducing the Risks Module 05: Safe Lifting Techniques Curriculum Breakdown of Workplace First Aid Level 4 Module 01: Introduction to Workplace First Aid . Module 02: Appointed Persons in the Workplace First Aid. Module 03: Incident Management at Work. Module 04: Classifications and Abbreviations . Module 05: Emergency Management. Module 06: Primary Survey. Module 07: Secondary Survey. Module 08: Basic First-Aid Techniques. Module 09: AED. Module 10: Minor Injuries at Workplace. Module 11: Loss of Responsiveness and CPR. Module 12: Breathing Problems. Module 13: Secondary Illnesses and Injuries. Module 14: Fractures and Dislocations. Module 15: Call for an Emergency. Module 16: Things to Keep in Mind for A First Aider. Module 17: Legal Framework for Workplace First Aid. Module 18: Mental Health First Aid in the Workplace. Module 19: First Aid during CoronaVirus Pandemic. Module 20: First aid Qualifications During the Pandemic, Risk at Work and PPE Regulations. Module 21: Remote Psychological First Aid. Curriculum Breakdown of Forklift Training Module 01: Introduction to Forklifts Module 02: Types of Forklifts Module 03: Operating Forklifts Safely Module 04: Moving and Handling Loads Safely Module 05: Refuelling and Recharging Safely Module 06: Operational Risks and Hazards Module 07: Regulations and Safety Measures CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course particularly effective for- Procurement Manager/Specialist Production Supervisor Maintenance Manager Quality Manager Production Planner Purchasing Manager Production Warehouse Manager Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this Picker Packer course, you can explore trendy and in-demand jobs related to this course, such as- Warehouse Operative: £18,000 to £25,000 per year Picker Packer: £17,000 to £22,000 per year Logistics Coordinator: £20,000 to £30,000 per year Supply Chain Assistant: £18,000 to £28,000 per year Inventory Controller: £20,000 to £30,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificates for Free Hard copy certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Overview Ultimate Job Interview in English Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Ultimate Job Interview in English Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: English for Job Interview: Introduction How to Use this Course? 00:06:00 Better Fluency Habits - Best Learning Habits for a Better Performance 00:09:00 Strategies to Research Companies for Your Field 00:13:00 Starting Your Vocabulary and Pronunciation List 00:09:00 Question 1: Tell Me about Yourself 00:06:00 Job Interview Audio Samples Question 1: Tell Me about Yourself 00:01:00 Question 2: What are Your Key Strength? 00:04:00 Job Interview Audio Samples Question 2: What are Your Key Strengths? 00:01:00 Question 3: Why Should We Hire You? 00:03:00 Job Interview Audio Samples Question 3: Why Should We Hire You? 00:01:00 Question 4: What are Your Weaknesses or Weak Points? 00:03:00 Job Interview Audio Samples Question 4: What is Your Weak Point? 00:01:00 Question 5: Where Do You See Yourself in 5 Years? 00:04:00 Job Interview Audio Samples Question 5: Where Do You See Yourself in 5 Years? 00:01:00 Question 6: Why Do You Want this Job? 00:05:00 Job Interview Audio Samples Question 6: Why Do You Want this Job? 00:01:00 Question 7: Why Did You (or Why Do You Want to) Leave your Current Employer? 00:04:00 Job Interview Audio Samples Question 7: Why Did You (or Why Do You Want to) Leave Your Current Employer? 00:01:00 Question 8: When are You Available to Start? 00:04:00 Job Interview Audio Samples Question 8: When are You Available to Start? 00:01:00 Question 9: How Do You Deal with Pressure or Stress? 00:04:00 Job Interview Audio Samples Question 9: How Do You Deal with Pressure or Stress? 00:01:00 Question 10: How Did You Hear about the Position? 00:02:00 Job Interview Audio Samples Question 10: How Did You hear about the Position? 00:01:00 Question 11: What Do You Know about our Company? 00:03:00 Job Interview Audio Samples Question 11: What Do You Know about our Company? 00:01:00 Question 12: Do You Have Any Questions? 00:03:00 Job Interview Audio Samples Question 12: Do You Have Any Questions? 00:01:00 Question 13: What are Your Salary Expectations? 00:04:00 Job Interview Audio Samples Question 13: What are Your Salary Expectations? 00:01:00 Question 14: Describe Yourself in Three Words/ Describe Your Personality 00:04:00 Job Interview Audio Samples Question 14 : Describe Yourself in Three Words/ Describe Your Personality 00:12:00 Question 15: What Do You Like to Do in Your Free Time? 00:03:00 Job Interview Audio Samples Question 15: What Do You Like to Do in Your Free Time? 00:01:00 Section 02: How to Answer Difficult Interview Question? 5 Kinds of STAR Question 00:09:00 How to Find STAR Interview Stories 00:04:00 How to Write Your STAR Answers 00:05:00 How to Combine Your Stories with the 5 Categories of Question 00:03:00 How to Answer Difficult Interview Questions and the STAR Interview Technique 00:03:00 Tell me about a time when you worked successfully as a Member of a Team? 00:07:00 Describe a Difficult Situation or Task that you had to Deal with? 00:06:00 Tell me about Your Biggest Achievement to Date 00:06:00 Tell me about a Time When you worked with a Difficult Team Member 00:04:00 Tell me about a Time When you had to make a Difficult Decision 00:03:00 STAR Sample Answers Video 1 00:04:00 STAR Sample Answers Video 2 00:04:00 Assignment Assignment - Ultimate Job Interview in English 00:00:00

Are you part of the Marketing Team? Are you a businessman struggling with marketing? Then this Diploma in Craigslist Marketing will be a great help to you and your business through using Craiglist for building your business. Description: It is very important to communicate well to be able to sell more. Finding where to sell or market is a difficult task but once you know where and how then you're good to go in your business. One of the places you can is the Craigslist. The least complex method for defining what Craigslist is that it is a place where you can express and market for almost everything without exception that can be offered on the internet. It covers such a wide cluster of the point that is practically difficult to decisively and completely express its specifics. Individuals are continually searching for data to get or to share and Craigslist is the place this should be possible. A few people allude to craigslist as an entire type of uncovering data much like the trusty yet out-dated daily paper. This course specifically focuses on the improvement of you marketing skills and how to add value to your products and services based on the demand of your current and potential clients and showcase it through the Craigslist. In this course, you will be able to become an expert in Craigslist Marketing and in the long run, be successful in business. Who is the course for? Professionals, who work in the business or corporate setting, especially people who are part of the management, sales and marketing departments. People who are interested in sales and who are planning to become a sales expert Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Craigslist Marketing is a useful qualification to possess, and would be beneficial for the following careers: Account Manager Business Development Group Account Director Marketing Manager Public Relations Officer Sales Specialist Strategist And Many More! Diploma in Craiglist Marketing Craigs List Intro 01:00:00 The Benefits Of Craigs List 00:30:00 Finding The Right Audience 00:30:00 Managing Your Costs 00:30:00 Abide By The Rules 00:30:00 What To Avoid 00:30:00 Where Should You Post 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Have you noticed that marketing is increasingly shifting to digital marketing through social networking websites? One of the effective and used marketing today is the digital marketing through social media: Facebook. In this course you will learn the skills needed for this type of marketing and how to maximise your online exposure and make more money with a powerful fan gate. Description: This course will teach you how online promotions on Facebook works.This course will cover Facebook Fan Page Creation, White Label Reports, How to do Post Status Updates, How to Setup your List Building Machine, Integrating Images and other aspects. This will also teach you how to utilise this online platform as a major aspect of your business's promotional efforts. You will be taught about various distinctive methodologies that you can take which all have diverse territories that should be considered before choosing the best approach for you. You will also be acquainted with the procedures of site design improvement (SEO), how to utilise site design improvement to amplify the applicable guests to your site. You will likewise be taught about numerous pitfalls and obstructions that are included with site improvement. You will also know adequately how to test how viable site design improvement has been in advancing your site. Who is the course for? Employees of the business industry and other businessmen who want to learn how to become profitable through Social Media Marketing focusing on Facebook. People who have an interest in Social Marketing and how to effectively communicate with their potential clients through this platform. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, an educational background and experience related to marketing, communication and technology will be of great advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Crash Course in Facebook Page Marketing will be very beneficial and helpful, especially to the following careers: Marketing and Promotions Specialists Marketing Managers Online Content Creator Product Creators Sales Managers Sales and Promotions Specialists Social Media Specialist Top Executives And Much More! A Crash Course in Facebook Page Marketing Creating Your Facebook Fan Page 01:00:00 Setting Up Your List Building Machine 00:30:00 Integrate images 01:00:00 Final Tips 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you new to copywriting? Or are you someone who is starting to learn how to make newsletter? Then what are you waiting for? Enrol now to start your journey in copywriting! Description: This course is designed to help copywriters and new businessmen make their own sales letter that will hugely assist them in marketing their business products or services. You have to bear in mind that you are going to business; you must be able to know how to sell your goods or services through marketing it. One of the ways to market your product is through creating a newsletter. Creating the newsletter will be helpful since you will be able to communicate with your potential customers and you will be able to learn how to do it through this course. In creating your sales letter, you have to consider the proper format to be used. To be able to know if you are using the right format, you need to review and check the layout, fonts, width of the letter, colour scheme and the number of pages you will create. The format of the sales letter is also important since you have to attract your market in reading the information you provide and be convinced to buy your products or services. And this course will be able to help you in all of these. Who is the course for? Businessmen and people who work with the business management team that wants to learn more about business analysis and copy-writing. People who have an interest in business and wants to pursue creating new business Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Sales Copywriting Course is a useful qualification to possess, and would be beneficial for the following careers: Business Analyst and Strategist Creative Writers Copywriters Marketing Specialist Online Marketer Sales Specialist Social Content Creator. Introduction 00:15:00 The Killer Sales Letter Concept 01:00:00 The Killer Sales Letter Format 01:00:00 Writing Your Sales Letter 00:30:00 DOES THIS LOOK COMFORTABLE TO YOUR EYES? 00:30:00 More on Writing Your Sales Letter 01:00:00 Real Life Examples 00:30:00 In Closing 00:15:00 Mock Exam Final Exam Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Professional Digital Marketing Level 4 course is designed to equip you with the skills and knowledge to become a digital marketing professional, including a comprehensive overview of the different types of online marketing, and essential marketing tools for today's digital age. In this online training course, you will learn all there is to know about digital marketing, from identifying and growing your target audience, to analysing your online visitors' engagement in Google Analytics. You will be guided through how to create marketing videos on YouTube, write engaging promotional emails and much more.  This course explores critical strategies and techniques in social media marketing, covering popular platforms such as Facebook, Twitter, Instagram and Pinterest. You will also be guided step-by-step on how to grow your professional network on LinkedIn. Learning Objectives Master fundamental SEO, blogging and copywriting skills Understand consumer behaviour and learn how to identify your target audience Learn how to utilise social media for engaging loyal and potential customers Develop your understanding of YouTube and video marketing Learn how to analyse audience engagement on Google Analytics Familiarise with the different factors in building a successful brand identity Explore powerful marketing techniques for Facebook, Twitter, Instagram & Pinterest Who is this Course for? This training program is suitable for aspiring digital marketing professionals who wish to gain the required skills and knowledge to kickstart their career. It is particularly beneficial for learners who have some basic knowledge of digital marketing principles and practices. There are no entry requirements for this course and learners of all academic backgrounds can enrol. Entry Requirement: This course is available to all learners, of all academic backgrounds. A good understanding of the English language, numeracy and ICT are required to attend this course. Endorsement This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Certificate of Achievement Endorsed Certificate of Achievement At the successful completion of the course, the learners can order an endorsed certificate by paying the accreditation fee of £88. There is an additional £10 postal charge for international students. Certificate of Completion from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of the course, learners will have the fundamental skills and knowledge to fast track their career as a digital marketing professional, with many opportunities for career growth. Related professions in this field include: Digital Marketing Executive Digital Marketing Officer Social Media Marketing Executive Digital Marketing Analyst Digital Marketing Manager Copywriter Social Media Coordinator

Register on the Difficult Conversations: How To Become a Master of Them today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Difficult Conversations: How To Become a Master of Them course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Difficult Conversations: How To Become a Master of Them course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Difficult Conversations: How To Become a Master of Them course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Difficult Conversations Introduction - Welcome from Alan Stevens 00:02:00 Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 How to Close a Difficult Conversation 00:02:00 Conclusion Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

If you're unsure of how to best approach a tough conversation, then this course is perfect for you. Having difficult conversations or handling challenging people may never be easy, but there are a few techniques that you can comfortably adapt to make those conversations both productive and as trouble-free as possible. Janets is offering this course for learners who want to master the skills to assertively handle any nature of challenging discussions and know the appropriate words to state at those points. Throughout the course, you will know how to start a conversation, and how the conversation can adjust the complicated situation, without forming an irreparable barrier between you and the person/persons. Besides, you will learn to manage the emotions in the discussion and ensure your tone of voice signals discussion and not an inquisition. In just 24 minutes, you will: Understand the situation and develop your conversational skill to resolve the difficulties effortlessly Utter the suitable words so that the conversation goes as smoothly as possible Know the appropriate actions to shape opinions and control behaviour Develop active listening skills and respond appropriately Be able to ask open and supportive questions and close a difficult conversation with a positive mindset Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Dealing with Difficult Conversations is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This qualification is ideal for: Managers Team Leaders Office Executives Office Administrators Employees Businesspeople Secretaries Receptionists Course Content Introduction Introduction - Welcome from Alan Stevens FREE 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.