This course acts as an introduction to personal safety for lone workers and applies to those that work alone within business premises, mobile workers and homeworkers. It covers the legal responsibilities of both employers and employees, some of the common security precautions that can be implemented, practical steps you can take to avoid conflict in lone worker situations and other elements that can contribute to lone worker safety.
Rational decisions are based on reasonable, intelligent thinking. Discover how rational thinking can improve the quality of your life and help you to take a reasonable approach in knowing what to think. Understand why a checklist can help you in complex situations and apply our steps make rational decisions. Learning Objectives Explain how rational decision-making improves quality of life, Identify how the power of the checklist eliminates mistakes, Apply a checklist for rational thinking using the standards of intellectual thinking, Implement a checklist for decisions using the elements of sound reasoning Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
You can make better sense of what you read, hear and become more persuasive by understanding arguments. The purpose of an argument is to make a valid point or persuade thinking. Understand the two parts of an argument and how to use evidence to support a claim. Understand how you can evaluate a persuasive argument by focusing on pinpointing the claim, identify evidence, test the evidence and identify conclusions. Learning Objectives Explain persuasive arguments used by critical thinkers, Summarize stages and steps for recognizing and evaluating persuasive arguments, Apply the four stages of persuasive arguments Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Peer coaching is a cost-effective way to provide quality employee development to high-potential and emerging leaders. Learn about the behaviours that will ensure you are a great peer coach. You will understand why questions play an important role for effective coaching and how to use the correct questioning sequence for an effective coaching session. Learn the behaviours and steps under your control for achieving the end goal. Learning Objectives Explain the benefits of peer coaching, Implement behaviors of effective peer coaches, Apply the GROW model for sequencing questions in a coaching session Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Integrating work and personal life is important to managing stressful times in your life. When working on a hybrid schedule this might be more so. We cannot alleviate stress from our lives, but we can learn about triggers to stress and how to handle them constructively and positively to reap the rewards by keeping consistent levels of energy, remaining healthy, productive and happy. Overall feeling in control of life, grateful as well as fulfilled.
Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com
Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com