10529 Courses

This course will provide you with everything you need to take control of Instagram and attract targeted followers. This comprehensive course guides you with a better understanding of using Instagram and generate more earnings. You will learn how to get started with Instagram, build an audience and increase followers on this incredible platform and sell your products or services. With this course, determine what the best hashtags are for your business and how to use them in every post. Moreover, learn to create interesting and encouraging content and optimise your account for leads. Instagram is ideal for the advertisement since a vast amount of people use Instagram to research on different subjects, and this is where your product or service can be found. Your Learning Goals: Discover what it takes to create an impressive Instagram profile and feed. Get plenty of tips and tricks for producing daily content. Grow genuine Instagram followers. Promote your products or services through Instagram and boost revenue. Be able to collect leads from Instagram. Successfully sell your products or services through Instagram. Who is this Course for? Instagram Marketing Masterclass is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction About the instructor and the course FREE 00:03:00 DO NOT ENROL until you watch this 00:02:00 INSTAGRAM FUNDAMENTALS Introduction to Fundamentals 00:01:00 Basic Features of Instagram 00:05:00 How Instagram Works 00:04:00 Rule no.1 & Rule no.2 of Instagram Marketing 00:04:00 Purpose and Theme 00:09:00 ACCOUNT SETUP Introduction to Account Setup 00:01:00 Username Selection 00:09:00 Personal or Business Account 00:08:00 How to Create an Amazing Bio Description 00:10:00 How to Select the Perfect Display Image (Profile image) 00:06:00 The Instagram solo link 00:05:00 CONTENT STRATEGY Introduction to Content creation on Instagram 00:01:00 Theme of your account 00:04:00 Quality and Quantity of content 00:09:00 Type of content that work on Instagram 00:11:00 How to create compelling content (non designers) 00:05:00 Free stock photo websites 00:04:00 Tools for creating content: IOS devices 00:10:00 Tools for creating content: Android devices 00:04:00 Tools for creating content: Desktop tools 00:10:00 What to do if you don't have time to create content 00:09:00 Tools to schedule your content 00:13:00 Create the ultimate Content Strategy Plan 00:07:00 GROWTH HACKS Introduction to Growth Hacking 00:01:00 Growth Hack no.1 - Consistency 00:03:00 Growth Hack no.2 - Hashtags 00:10:00 Growth Hack no.3 00:05:00 Growth Hack no.4 - Engaging 00:05:00 Growth Hack no.5 00:08:00 Growth Hack no.6 00:06:00 Growth Hack no.7 00:09:00 Tools to track your growth 00:04:00 ADVERTISING AND PROMOTION Introduction to advertising and promotion 00:01:00 Instagram ads- within the app 00:04:00 Instagram ads - Facebook Ads Manager 00:10:00 Paid shoutouts: how much does it cost 00:09:00 How to reach out to influencers 00:04:00 HOW TO GENERATE LEADS Introduction to lead generation 00:01:00 Rule no.1 - Give value first 00:04:00 Rule no.2 - The 80/20 rule 00:05:00 Call-to-action (CTA) 00:05:00 INSTAGRAM STORIES Introduction to Stories 00:01:00 Basics of the feature 00:05:00 What to share in your strories 00:04:00 CASE STUDIES A final advice 00:02:00 @digi_lifestyle Case Study - From 0 to 1000 in 4 weeks 00:09:00 @lfcgadgets Case Study - From 1000 to 10000+ in 4 months 00:09:00 BONUSES February 2018 - How to create awesome videos for Instagram with Quick app 00:12:00 February 2018 Instagram algorithm update 00:07:00 Instagram Hashtag Algorithm Update March 2018 00:08:00 How to Create Instagram Story Ads with Facebook Ads Manager 00:12:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Eyelash Extension Training will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Eyelash Extension Training will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Eyelash Extension Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Eyelash Extension Training is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Eyelash Extension Training. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Eyelash Extension Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum **Eyelash Extension Training** Introduction Introduction 00:01:00 Theory Theory explained 00:29:00 Length, thickness and curl explained 00:02:00 Practice Tools and materials needed 00:01:00 Hand wash 00:01:00 Patch application 00:01:00 Gel patch application 00:01:00 Fix gel patches in place 00:01:00 Primer and patches 00:02:00 Choosing the right effect 00:01:00 Tweezers 00:01:00 Eyelash placement 00:01:00 Direction of placement 00:01:00 Glue 00:01:00 Position of an eyelash 00:01:00 Shake the glue 00:01:00 Start 00:01:00 The process 00:10:00 Fast forward process 00:01:00 Patch removal 00:02:00 Finilizing the treatment 00:04:00 Brush 00:01:00 Reaction 00:01:00 Reaction 2 00:01:00 Eyelash extension removal methods Banana split method 00:01:00 Single eyelash removal with the remover product 00:01:00 Full removal 00:02:00 Resources Resources - Eyelash Extension Training 00:00:00 **Lash Lift Perming** Introduction Introduction 00:02:00 Treatment steps Preparation of eyelashes 00:01:00 Covering the lower lashes with protective under-eye pads 00:01:00 Choosing the right silicone shield 00:01:00 Silicone shield application 00:08:00 Eyelash positioning on the shields 00:06:00 Applying the 1st phase curling product 00:03:00 Applying the 2nd phase curling product 00:04:00 Preparation of the tinting product 00:02:00 Applying the tinting product 00:05:00 Removing all the product residue 00:07:00 The result 00:01:00 **Permanent Eyeliner Makeup** Introduction Introduction 00:01:00 Treatment De-makeup, disinfection, anaesthetic 00:02:00 Removing the cream carefully 00:01:00 Left eye pre-draw 00:06:00 Right eye pre-draw 00:04:00 Double-check and correct 00:01:00 The needle 00:02:00 Left eye outline and fill-in 00:13:00 Right eye outline and fill-in 00:17:00 Last corrections 00:03:00 Client Reaction 00:01:00 Resources Resource - Permanent Eyeliner Makeup 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Elevate your B2B sales and marketing prowess with our comprehensive Masterclass: From Leads to Loyal Customers. Uncover the nuances of the B2B landscape, master advanced sales techniques, and align your teams for seamless success. Join us for a transformative learning experience and gain the skills to navigate global markets, build high-performing sales teams, and foster enduring customer relationships. Take the next step in your professional journey and enroll now!

Our up-to-date course covers the latest PMBOK 6, 7, and Agile updates, providing a simplified guide to project management. Learn the framework, processes, and knowledge areas, and see how they work together to manage projects and stakeholders. It is perfect for those seeking to efficiently manage projects and pass the PMP exam.

Duration 2 Days 12 CPD hours This course is intended for This is an intermediate and beyond level SQL course geared for experienced end users, data scientists, business analysts, application developers and database administrators. Students should have recently attended a basic SQL class or have equivalent experience. Overview This course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment led by our expert practitioner, attendees will learn advanced skills needed to: Advanced Query Techniques Manipulating Table Data Using SQL's Data Manipulation Language (DML) User-Defined Functions Stored Procedures Triggers A company?s success hinges on responsible, accurate database management. Organizations rely on highly available data to complete all sorts of tasks, from creating marketing reports and invoicing customers to setting financial goals. Data professionals like analysts, developers and architects are tasked with creating, optimizing, managing and analyzing data from databases ? with little room for error. When databases aren?t built or maintained correctly, it?s easy to mishandle or lose valuable data. Our SQL Programming and Database Training Series provides students with the skills they require to develop, analyze and maintain data and in correctly structured, modern and secure databases. Next Level SQL explores how to identify and use advanced querying techniques to manipulate and index tables. All hands-on work in this course is ANSI SQL compliant and should work with most SQL databases such as Oracle, SQL Server, MySQL, MS Access, Informix, Sybase, or any other ANSI SQL compliant database. Advanced Query Techniques Join inner outer (Left, Right, Full) Subqueries Simple Correlated Using the Exists Operator Tips for Developing Complex Queries Performing Set Operations Aggregating Results Using Group by Creating Temporary Tables Manipulating Table Data Using SQL's Data Manipulation Language (DML) Inserting Data into Tables Updating Existing Data Deleting Records Truncating Tables Implementing Data Integrity with Transactions Beginning Explicit Transactions Committing Transactions Rolling Back Transactions User-Defined Functions Definition and Benefits of Use CREATE FUNCTION Syntax RETURN Clause and the RETURNS Statement Scalar vs. Table Functions Comparison with Stored Procedures Returning Scalar Values and Tables ALTER and DROP FUNCTION Stored Procedures Definition and Benefits of Use CREATE PROCEDURE Syntax Variables and Parameters Control of Program Flow ALTER and DROP PROCEDURE Implementation Differences Triggers Definition and Benefits of Use Alternatives (e.g., Constraints) CREATE TRIGGER Syntax Trigger Types 'Inserted' (or 'NEW') and 'Deleted' (or 'OLD') Tables Event Handling and Trigger Execution ALTER and DROP TRIGGER Additional course details: Nexus Humans Advanced SQL Programming (TTSQL005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Advanced SQL Programming (TTSQL005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course is designed for post-sales audiences and is aimed at channel partners, customer network engineers and administrators whose interest is focused around designing a scalable infrastructure with the FlexPod. Overview Upon completing this course, you will be able to meet these overall objectives: Describe the FlexPod data center solutions and architecture Identify FlexPod workload sizing and technical specifications Describe the FlexPod deployment and management strategies The goal of this course is to evaluate the FlexPod solution design process in regards to the contemporary data center challenges. The course provides a comprehensive understanding of the reconnaissance and analytics to assess computing solution performance characteristics and requirements. In addition this course will describe the hardware components of the FlexPod and the process for selecting proper hardware for a given set of requirements. FlexPod Data Center Solutions and Architecture Describe data center elements Identify data center business challenges Identify data center environmental challenges Identify data center technical challenges Describe the data center consolidation trend Describe the FlexPod solution Identify the benefits of FlexPod Describe FlexPod platforms Describe FlexPod validated and supported designs Identify the supported Cisco UCS components Identify the supported Cisco Nexus switch components Identify the supported NetApp storage components FlexPod Workload Sizing and Technical Specifications Describe FlexPod performance characteristics Describe server virtualization performance characteristics Describe desktop virtualization performance characteristics Describe reconnaissance and analysis tools Describe the process for deploying analysis tools Configure the Microsoft MAP Toolkit Identify FlexPod Design components Describe FlexPod Sizing considerations Employ Cisco UCS Application Sizer Employ Cisco UCS VXI Resource Comparison tool Describe NetApp Solution Builder Sizing tool FlexPod Deployment and Management Strategies Describe key FlexPod LAN features Describe key FlexPod SAN features Identify FlexPod server provisioning features List FlexPod high availability features Describe supported FlexPod SAN features Describe FlexPod virtual storage tiering features Identify Cisco FlexPod validated designs Identify FlexPod data center with VMware vSphere 5.1 Identify FlexPod data center with VMware vSphere 5.1 with Cisco Nexus 7000 Identify FlexPod data center with Microsoft Private Cloud Enterprise Design Guide Identify FlexPod Select with Cloudera's Distribution including Apache Hadoop (CDH) Identify FlexPod Cisco Nexus 7000 and NetApp MetroCluster for multisite deployment Identify data center operations and management challenges Describe FlexPod validated management solutions Describe Cisco UCS Director turnkey solutions Identify Cisco UCS Director management types Describe Cisco UCS Director automation Describe self-service provisioning and reporting Identify the customer challenges and goals Describe the workload analysis Describe the component selection process Review the selected component Analyze the solution Additional course details: Nexus Humans Cisco Designing the FlexPod Solution (FPDESIGN) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Designing the FlexPod Solution (FPDESIGN) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Effective Methods of Public Speaking and Presentation will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Effective Methods of Public Speaking and Presentation will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Effective Methods of Public Speaking and Presentation and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Effective Methods of Public Speaking and Presentation is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Effective Methods of Public Speaking and Presentation. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Effective Methods of Public Speaking and Presentation will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction Welcome to the Course 00:03:00 How to Talk Effectively? 00:03:00 Understand the Key Elements of Course 00:04:00 Why Don't People Learn Presentation Skills OR Public Speaking Skills? 00:02:00 QUICK UNLEARNING Before Starting this "SKILL" Unlearn Excuses, Kill this Unlearning First 00:03:00 Unlearn Excuses, Stage Fear is like any other Fear 00:01:00 Unlearn Excuses, My English is not Good? 00:02:00 Unlearn Excuses, Going Blank!!! 00:01:00 Unlearn Excuses, Feeling Nervous 00:02:00 Unlearn Excuses, Inconsistency? 00:03:00 Unlearn Excuses, WHY I need to LEARN?? 00:03:00 Unlearn Excuses, Background 00:04:00 IS THIS HAPPENED WITH YOU???? Is this happened with you? 00:05:00 When was the Last Time You Invested Money for Self Development? 00:05:00 When was the last time you got an opportunity to talk in front of people? 00:05:00 Impressive Methods of Hooking Audience, even before your Speech or Presentation HOOKING, Pause and Pan Technique 00:03:00 HOOKING, Smile Technique 00:05:00 6 Highly Impressive Methods of Starting any Speech or Presentation!! How to Start any Speech or Presentation? 'I Remember' 00:03:00 How to Start any Speech or Presentation? 'Appreciate' 00:02:00 How to Start any Speech or Presentation? 'You Focus' 00:01:00 How to Start any Speech or Presentation? 'Imagine' 00:02:00 How to Start any Speech or Presentation? 'Common' 00:02:00 How to Start any Speech or Presentation? 'Numbers' 00:02:00 Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Body Language Introduction 00:02:00 Which Body part included for Body Language 00:03:00 Body Language, 'EYES' 00:05:00 Body Language, 'LIPS' 00:02:00 Body Language, 'NECK' 00:03:00 Body Language, 'SHOULDERS' 00:02:00 Body Language, 'HANDS' 00:10:00 Body Language, 'LEGS' 00:06:00 Body Language Brief Summary 00:05:00 Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Vocal Variety Technique Unlearn 00:03:00 Vocal Variety VST Technique, 'VOLUME' 00:02:00 Vocal Variety VST Technique, 'SPEED' 00:05:00 Vocal Variety VST Technique, 'TONE' 00:05:00 Vocal Variety VST Technique, 'QUICK SUMMARY' 00:05:00 Effective Methods of Ending Any Speech or Presentation End of Presentation 00:06:00 Closing Message 00:02:00 Bonus No Skill is Natural 00:09:00 Speak Up To the Ears 00:01:00 Do Not Use I Hope 00:01:00 When was the Last Time You Got Opportunity to Talk Infront of People? 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Mastering IELTS Reading Academic course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Mastering IELTS Reading Academic course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Mastering IELTS Reading Academic and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Mastering IELTS Reading Academic course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Mastering IELTS Reading Academic course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Mastering IELTS Reading Academic will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Unit 01: Introduction Welcome Aboard 00:09:00 Fundamentals 00:33:00 Types of Questions 00:24:00 Unit 02: How to Answer 'Always In Order' Question How to Answer Fill-in-the Blank Questions 00:30:00 Fill-in-the-Blank: Practice Set 1 00:24:00 Fill-in-the-Blank: Practice Set 2 00:22:00 How to Answer Short Answer Questions 00:24:00 Short Answer: Practice Set 1 00:29:00 Short Answer: Practice Set 2 00:24:00 How to Answer Yes/No/Not Given Questions 00:27:00 Yes/No/Not Given: Practice Set 1 00:34:00 Yes/No/Not Given: Practice Set 2 00:31:00 How to Answer Multiple Choice Questions 00:18:00 Multiple Choice: Practice Set 1 00:19:00 Multiple Choice: Practice Set 2 00:21:00 Unit 03: How to Answer 'Mostly in Order' Questions How to Answer Sentence Completion Questions 00:18:00 Sentence Completion: Practice Set 1 00:14:00 Sentence Completion: Practice Set 2 00:17:00 How to Answer Table Questions 00:25:00 Table: Practice Set 1 00:16:00 Table: Practice Set 2 00:30:00 How to Answer Diagram Questions 00:22:00 Diagram: Practice Set 1 00:17:00 Diagram: Practice Set 2 00:12:00 How to Answer Flowchart Questions 00:16:00 Flowchart: Practice Set 1 00:20:00 Flowchart: Practice Set 2 00:29:00 How to Answer Summary Questions 00:26:00 Summary: Practice Set 1 00:27:00 Summary: Practice Set 2 00:27:00 Unit 04: How to Answer 'Not in Order' Questions How to Answer Matching Questions 00:21:00 Matching: Practice Set 1 00:17:00 Matching: Practice Set 2 00:24:00 How to Answer Paragraph Location Questions 00:18:00 Paragraph Location: Practice Set 1 00:29:00 Paragraph Location: Practice Set 2 00:21:00 How to Answer Headings Questions 00:23:00 Headings: Practice Set 1 00:22:00 Headings: Practice Set 2 00:18:00 How to Answer Pick from List Questions 00:29:00 Pick From List: Practice Set 1 00:16:00 Pick From List: Practice Set 2 00:27:00 Unit 05: How to Answer Reading Passages from Start to Finish Full Reading Test - Passage 1 00:36:00 Full Reading Test - Passage 2 00:36:00 Full Reading Test - Passage 3 00:02:00 Final Tips 00:11:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This second-edition JavaScript course covers fundamental concepts, including variables, data types, functions, and control flow, as well as advanced topics such as object-oriented programming, modules, and testing. With practical projects and clear explanations, learners can gain a solid understanding of the language and develop their skills.

This highly practical one-day workshop has been designed specifically to help maximise sales where customers make contact by telephone. When customers contact us direct they have clearly already considered the possibility that they might buy from us, but we're still only half-way to making a sale. Unless we fully understand their needs and make it easy for them to buy, we may not secure the business. This workshop concentrates on the telephone skills and techniques needed to achieve the most positive outcome in any inbound customer call. A combination of excellent customer service skills and savvy sales awareness techniques will increase our chances of a successful outcome for both parties. The programme features the unique INBOUND model, to help remember the key principles for effective inbound telephone sales: Initial impressions Needs of the customer Bring them with you Open up the conversation Understand the triggers Narrow down the solutions Decision time! The programme also covers how to deal with difficult calls and challenging people - after all, every complaint is a sales opportunity! This programme will help participants: Create the perfect interaction with any customer making contact by telephone Make every call count Build rapport quickly in any situation Handle difficult calls and challenging people Create sustainable and profitable relationships Increase your sales conversions 1 The inbound sales process Each customer who contacts us will be at a different stage of the sales process. Some might be making general enquiries whilst others will be ready to commit, having made most of their decisions already. Sales and customer service people need to be ready to find out the stage the customer has reached before helping them to make the right decision for them 2 Engaging with the customer Having clarified where the customer is on their journey to making a purchasing decision, our next responsibility is to create and build a trusting relationship on both sides. This involves establishing rapport quickly to ease the communication process, thus enabling smooth transactions, both now and in the future 3 Questioning and listening skills for gathering information Developing these skills requires practice so that the communication becomes natural for the customer. This helps the customer to feel comfortable with us and work with us towards an effective solution. We discuss different types of question and how to use high-gain questions to uncover key information. Active listening will ensure that we can really help customers get what they need 4 Overcoming objections and excuses If we have followed the process properly and really understood the customer, then there should no further objections or barriers to completing the transaction. The reality is that there will still be the occasional issue that needs clarifying, so we need to prepare for possible objections and questions that customers might have. This includes probing objections so that we fully understand the customer's perspective before constructing suitable responses or solutions 5 Gaining commitment and ending the call Customers want to gain a solution to the issue they are facing and the sooner we can help them achieve that the better. Guiding the customer and helping them to believe in their own decision is part of our role. This section is dedicated to getting commitment all the way along the process, not just at the close 6 Dealing with difficult and challenging situations The realisation that everybody is different, with different personality types, different ways of looking at the world and different goals, is key to understanding sales. With this is mind we discuss these differences and how we adapt our approach to ease communication and maintain trust and understanding 7 Action plans Course summary and presentation of action plans