10743 Courses

The Retail Customer Service course is a skills-focused course, designed to provide those working in the retail sector with the knowledge and expertise to deal with customers effectively. It offers complete training and guidance on how to manage different types of customers, deal with challenging situations, use market trends to your advantage, and much more. You will also learn how to provide excellent customer service in-person, over the phone and online, using advanced techniques and strategies. This Theoretical training course will also help you to build your confidence and body language skills for managing any customer service responsibility, whether that be advising customers about their purchases or turning upset or angry customers around. By the end of the course, you will have an excellent understanding of basic customers needs and customer behaviour, including how to use it to your advantage to secure a sale. You'll also have a whole set of core skills needed to fast track your career, from influencing to problem-solving. Learning Outcomes By the end of the course, learners will be able to: Fully understand the sales process and deal effectively with customers at checkout Demonstrate in-depth knowledge of consumer behaviour and customer needs Understand the Point-of-Sale (PoS) concept and the different types of POS Use body language to their advantage and to deal with difficult customers Take advantage of trends to target customers effectively and in the best possible way Demonstrate excellent active listening, body language and communication skills Identify and address customers' needs, and go the extra mile to satisfy them Turn difficult customers around and handle complaints and bad manners effectively Deal with at-your-desk requests and use proper telephone etiquette Provide electronic customer service and understand internet etiquette rules Key Features Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified safeguarding professionals Self-paced laptop/tablet/smartphone-friendly learning 24/7 Learning support and assistance *** Additional Gifts *** Free Life Coaching Course Course Curriculum Module 1: Who We Are and What We Do In module one, we will deepen our understanding of what constitutes excellent customer service, with an overview of the role and responsibilities of a customer service provider. Module 2: The Sales Process and Dealing with Customers at the Checkout In module two, we will gain an in-depth understanding of the point-of-sale concept and the basic requirements for handling the checkout process. It also goes into detail about the personal characteristics required for dealing with this process. Module 3: Importance of Consumer Behaviour In module three, we will gain an insight into consumer behaviour and how to use it to your advantage as a retail worker. It also covers issues related to consumer behaviour such as out of stock products and labelling. Module 4: Taking Trends and Targeting Customers Effectively In module four, we will explore consumer trends and strategies for taking advantage of market trends to increase sales. It includes important guidance on how to target customers effectively. Module 5: The Importance of Communicating with Customers In module five, we will learn about customer communication, exploring advanced techniques and strategies for dealing with unhappy customers, from tone of voice to active listening skills. Module 6: Identifying and Addressing Customer Needs In module six, we will learn how to identify and address customers' basic needs, with expert tips and advice on how to go the extra mile to ensure a satisfactory shopping experience. Module 7: Generating Return Business In module seven, we will gain a wide range of communication skills and be trained on how to address complaints, with advanced strategies for turning upset customers around. Module 8: In-Person Customer Service In module eight, we will develop our understanding of the rules regarding face-to-face customer service. It provides training on how to deal with at-your-desk requests and use body language to your advantage. Module 9: Giving Customer Service over the Phone In module nine, we will explore the rules for telephone etiquette, taking a look at its key advantages and disadvantages. It also includes tips and tricks for handling different customer service scenarios over the phone. Module 10: Providing Electronic Customer Service In module ten, we will learn the principles of internet etiquette, with tips on how to eliminate electronic ping-pong. We'll also learn about the benefits and setbacks of electronic customer service. Module 11: Recovering Difficult Customers In module eleven, we will discover how to de-escalate the situation when dealing with angry customers, and establish some common ground with them. It also includes personal development strategies for dealing with stress and emotions at work. Module 12: Understanding When to Escalate In this final module, we will learn how to deal with a range of difficult scenarios within a retail environment, including how to deal with vulgarity, insults and physical threats in a professional manner. Accreditation All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 5 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Retail Customer Service training course is ideal for those who work in retail or aspire to kickstart a career in this sector. It includes Theoretical training for: Retail Assistants Sales Advisors Sales Associates Store Managers Requirements Learners do not require any prior qualifications to enrol on this course. Career path Retail Store Manager - £22-40k/year Retail Buyer - £25-50k/year Retail Merchandiser - £20-40k/year Customer Experience Manager - £30-60k/year Customer Service Representative - £18-25k/year Sales Associate - £16-25k/year Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

The general public is becoming more aware of the importance of dietary habits to current human health all over the world. In general, what we eat and how we manage our daily diets, has a significant impact on all aspects of health and wellbeing. We must make important dietary and nutritional decisions regularly due to the dramatic rise in diet-related illnesses. The importance of understanding the role of nutrition in our growth and development throughout our lives cannot be overstated. Because of the importance of nutritional balance, millions of adults worldwide have begun to pay more attention to their eating habits, tracking and restricting what they put into their bodies. This intensive Nutrition Course gives students a thorough introduction to one of the world's most relevant and fascinating technologically advanced professions. The course content focuses on key areas of nutrition and dietetics of practical value in a working industry, establishing a stable platform for a rewarding lifelong career. Among the key topics covered are how various key nutrients affect human health, the role nutrition plays in building and enhancing the immune system, the relationship between dietary choices and disease risk, an overview of detoxification digestion, an introduction to women's health issues, and many more. If you want to take that crucial first step into a truly extraordinary field, this exclusive Nutrition Course may be for you. This Nutrition Course will teach you about the relationship between food and health, human protection and health, food processing and absorption, and recommended dietary allowances. The various nutrient classes, as well as their functions and diverse food sources, will be discussed. You will also learn about the factors that influence energy requirements in the body, as well as the elements of energy requirements. The Nutrition Course will also cover the basal metabolic rate (BMR), energy balance, and the roles of major and trace minerals. Learning Outcomes At the end of this Nutrition Course, you will be able to: Describe the basic concepts in nourishment. Describe the importance of a well-balanced diet. Describe nutrition principles, food plans, and specialized dietary plans. Describe various dietary guidelines in planning to meet nutrition and wellness needs. Describe the nourishment needs of individuals and families concerning health and wellness across the life span. Describe principles of the Essential nourishment Actions Approach. Describe the objectives & uses of accretion surveillance. Describe nutritional Surveillance. Describe the mechanism of nourishment intervention. Describe the effects of nutrients on health, appearance, and peak performance. Describe the importance of nutrition for metabolism and blood function. Describe the food politics and its perspective on society. Why Choose Nutrition Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits*** Free PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course] This Nutrition Course covers everything there is to know about nutrition. This course will be extremely beneficial if you want to work as a certified nutrition advisor. It will help you learn about a skilled nourishment counsellor's crucial role and build some valuable life skills. With this exclusive Nutrition Course, you can learn about the increasingly important role of the professional nourishment advisor while also developing valuable life skills. Discover why qualified nutritionists are in higher demand globally than ever before and start working toward a rewarding career for life. Food researchers and scientists can seek employment as accretion degree holders who are interested in how food and diet relate to physical and mental bodily processes. Accretion studies can also lead to careers in food services, which may appeal to students who enjoy enhancing the taste, preparation, and distribution of foods. In addition, diet Technician, Healthy food Manager, Marketing/ Sales Consultant, Catering Manager, Food Service Supervisor, Quality Control Manager, and other top job profiles are available after completing the Nutrition Course. Enroll in this course to learn why professional nutritionists are in higher demand than ever before and get started on your path to a lifetime of success. So, why put it off any longer? ***Nutrition Course*** Course Curriculum Module 1: Introduction Module 2: Dietary Guidelines Module 3: Nutrition and the Human Body Module 4: Nutritional Importance for Metabolism and Blood Function Module 5: Macronutrients in the Diet: Protein Module 6: Macronutrients in the Diet: Lipids Module 7: Nutrition throughout the Life Cycle Module 8: Food Politics and Views Assessment Method After completing each module of the Nutrition Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Nutrition Course is highly recommended for people interested in learning more about nutrition and working as a professional counsellor. This course is also beneficial to people who wish to start a diet and fitness business from scratch and those who already work in the industry and want to expand their knowledge and skills. This lesson is required for all parents and nurses. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enroll in this Nutrition Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Candidates who successfully complete our Course can pursue a wide range of careers, including: a qualified dietician health indagator for public health researcher in accretion and dietetics Athletes Clinical Dietetics Fitness Instructor Personal Trainer Related Health Professional Sports Specialist Certificates Certificate of completion Digital certificate - Included

Our Midwifery and Maternity Care double combo courses provide you with thorough and elaborately detailed data and information regarding a solid understanding of midwifery and maternity care. So if you are a professional looking to hone your skills or someone looking forward to getting into the profession or maybe you are just someone interested in knowing more about midwifery and maternity care, well, this is the CPD Accreditedc midwifery & Maternity Care course for you. Learning Outcomes After completing our Midwifery and Maternity Care courses, you will: Gain a better understanding of midwifery & Maternity Care, its origin, career options, management, education etc Understand a midwife's role in antenatal and postnatal care of both mother and baby Know what to do to ensure a safe delivery Be able to deal with various issues and complications arising in pregnancy and delivery Learn required midwifery & Maternity Care skills like effective communication, empathy and comfort etc. Key Features Instant e-certificate CPD Certified Midwifery and Maternity course Fully online, interactive Midwifery course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Midwifery and Maternity Care professionals are vital in improving the quality of health care for both mothers and newborn babies. However, as pregnancy and birth are such sensitive moments and are inherently unpredictable in some aspects, the midwife and such professionals need to be up-to-date with the latest knowledge and information on the field. A midwife is someone who can care for the baby before, during and after it is born. It is also the job of a midwife & Maternity Care to ensure the safe delivery of the baby and handle the post-natal care for the mother. In fact, often time midwifery and maternity care are what come to the rescue in a life-and-death situation in labour. The birth of a baby is one of the most delicate and beautiful processes. The same importance goes to the care of mothers once the baby is born. To ensure that both of these processes will go as smoothly as possible, it is absolutely necessary to have proper knowledge of both midwifery and maternity care. So that they are ready to handle any and all situations that may arise. Our Midwifery and Maternity Care are two courses available to you in a combo offer. Both courses are thoroughly researched and well-detailed to ensure your better understanding and knowledge. Course Curriculum of Midwifery The detailed curriculum outline of this course is as follows: Module 01: Definition and Origin of Midwifery Module 02: Midwifery as a Career Option Module 03: Midwifery Management and Education Module 04: Midwives' Role in Health and Inequality Module 05: Social, Cultural and Spiritual Context of Childbearing Module 06: Antenatal Care and Screening Module 07: Midwifery Support in Labour: Intrapartum Care Module 08: Induction of labour Module 09: Postnatal Care as a Midwife Module 10: Nurture and Nature: The Healthy Newborn Module 11: Stillbirth, Neonatal Death and Bereavement Module 12: Infant feeding Module 13: Newborn Infection Module 14: Home Birth Module 15: Complementary and Alternative Medicines Module 16: Pharmacology and Medicines Management Module 17: Bleeding in Pregnancy Module 18: Medical Disorders of Pregnancy Module 19: Pre-term Labour Module 20: Twins and higher-order births Module 21: Third Stage of Labour Module 22: Terminology and Abbreviations for Midwifery Module 23: Perinatal mental health Module 24: Supporting a Healthy Pregnancy Module 25: Contraception and family planning Module 26: Effective Communication for Midwifery Module 27: Ethics in Midwifery Course Curriculum of Maternity Care Assistant The detailed curriculum outline of this Maternity Care course is as follows: Module 01: Introduction to Maternity Care Module 02: Terminology and Abbreviations Module 03: Reproductive Anatomy & Physiology Module 04: Antenatal Care and Screening Module 05: Support in Labour: Intrapartum Care Module 06: Postnatal Care Module 07: Nurture and Nature: The Healthy Newborn Module 08: Infant feeding Module 09: Newborn Infection Module 10: The Third Stage of Labour Module 11: Perinatal mental health Module 12: Supporting a Healthy Pregnancy Module 13: Effective Communication Module 14: Empathy and Comfort Skills Module 15: Team Working Module 16: Maternity Care Assistance as a Career Accreditation These Midwifery and Maternity Care courses are fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. Certification Once you've successfully completed your Midwifery and Maternity Care course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the Midwifery and Maternity Care course, there will be an online assessment, which you will need to pass to complete the Maternity Care course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the Maternity Care course itself. Please note: This Midwifery and Maternity Care course does not qualify you to work as a professional in this specific sector. Instead, this Midwifery and Maternity Care course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. CPD 20 CPD hours / points Accredited by The CPD Certification Service Who is this course for? You don't need any previous training or training materials to finish these courses. These courses are designed for: Midwives already in the profession and looking to update their knowledge General healthcare practitioners Nurses Students Anyone interested to know more about midwifery and maternity care Career path Completing Midwifery and Maternity Care courses can open up various exciting career opportunities, such as: Midwife Sonographer Maternity Support Worker Emergency Care Assistant The average salary for a Maternity Care can be £27,000- £47,000 per annum for anyone residing in the United Kingdom. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The Purpose of this Nursing & Prescribing course is to provide students with a thorough understanding of nurse prescribing practices and procedures, physical and mental health disorders, and the legal responsibilities of the role. This Nursing & Prescribing course will develop the necessary skills and knowledge to advance your medical career while learning from an experienced professional. Through this exclusive Nursing & Prescribing course, you will learn about the duties of a prescriber, including step-by-step instructions on how to administer prescription-only medicines, read product labels, keep patient records, and much more. With this Nursing & Prescribing course, you will also learn about drug abuse in children under the age of 16, patient-centred care, and how to prescribe and manage medicines in various settings, including care homes. Learning Outcomes After completing this Nursing & Prescribing course, the learner will be able to: Gain a thorough understanding of nurse prescribing practices in the UK. Understand the responsibilities as a prescriber. Know the procedure for reporting adverse drug reactions. Know how to administer prescription-only medicines to patients. Understand product labels and what information is required on prescriptions. Understand the rules of record-keeping and professional duty of care. Gain basic knowledge of pharmacological management. Broaden their understanding of anxiety disorders in adults. Have an awareness of the challenges of the role and patient safety. Why Choose Nursing & Prescribing Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. Free PDF certificate as soon as completing the Nursing & Prescribing course. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Nursing & Prescribing Bundle Course Course 01: Adult Nursing Training Course 02: Diploma in Nurse Prescribing Main Course: Nursing & Prescribing Other Benefits Our Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course] Main Course Curriculum Module 1: An Overview of Nurse Prescribing Principles of Good Prescribing Nurse Prescribing Across Various UK Regions British National Formula (BNF) Nurse Prescribing Across the World Module 2: Understanding the Legal and Ethical Aspects of Prescribing Categories of Non-Medical Prescribing Understanding the Legal Issues with Non-Medical Prescribing Supply of Medicines: Relevant Legislation Understanding Controlled Drugs (CDs) Understanding the Prescription Writing Rules Understanding Clinical Negligence Module 3: Understanding Medicine Management Understanding Medicines Nomenclature Understanding Numeracy and Medicine Management Understanding Clinical Pharmacokinetics Understanding Adverse Drug Reactions Understanding Hypersensitivity Reactions Understanding Drug Interactions Module 4: Understanding Anxiety Disorders in Adults What is Pathophysiology? Characteristic Symptoms Pathological Anxiety Anxiety Disorders Psychotherapy Module 5: Liver Diseases: Diagnosis & Prescribing What is Acute Liver Disease? What is Chronic Liver Disease? Understanding Viral Infection Immune System Disorders What is Jaundice? What is Portal Hypertension? Module 6: Pharmacological Management for Common Problems What is Dyspepsia? Understanding Acute Diarrhea and Constipation Inflammatory Bowel Disease What are Nausea and Vomiting? What is Hypertension? What is Diuretics? Respiratory Conditions Understanding Diabetes What is Smoking Cessation? Module 7: Anti-Microbial Prescribing Understanding Hospital-Acquired Pneumonia Choice of Antibiotic What is Antibiotic Resistance? Taking Antibiotic What is Acute Sinusitis? Module 8: Cardiac Problems and Prescribing What is Angina? What is Arrhythmia? The Cardiac Output What is Heart Failure? Angiotensin Receptor Blockers What is Ivabradine? What is Hydralazine? What is Digoxin? Module 9: Neurological Problems and Prescribing What is Epilepsy? What is Temporal Lobe Epilepsy? What is Parkinson's Disease? Clinical Pharmacokinetics What is Depression? Understanding SSRIs Tricyclic and Tetracyclic Antidepressants Module 10: Palliative Cares Introduction to Palliative Care Drug Interactions in Palliative Care When is Palliative Care Appropriate? Symptoms that Palliative Care Address Module 11: Prescribing in Pregnancy and Lactation Understanding Drugs as Teratogens Understanding the Critical Periods in Human Fetal Development Understanding Maternal Pharmacokinetic Changes Use of Drugs in Lactation Assessing the Risk to the Infant Module 12: Prescribing for Older People What is Absorption? What is Distribution? What is Metabolism? What is Excretion? What is Pharmacodynamics? Module 13: Prescribing Children What is Altered Pharmacokinetics? What is Absorption? What is Distribution? What is Metabolism? Understanding Dosage Understanding Dose calculation Licensing Module 14: Common Medicines in Use What is Antibiotics? What are Contraceptives? What are Anticoagulants? What are Antiplatelet Drugs? Topical Agents and Emollients What are Topical Steroids? Module 15: Challenges and Future of Nurse Prescribing Training Competence Voluntary Access to Education Patient Care Needs Formularies Assessment Method After completing each module of the Nursing & Prescribing course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Nursing & Prescribing course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Nursing & Prescribing course is ideal for aspiring Nurse Prescribers and Prescribing Pharmacists. It is an introductory training course designed to gain industry knowledge, skills, and certification to advance their career. Requirements There are no specific requirements for this Nursing and Prescribing course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Nursing and Prescribing course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Nursing & Prescribing qualification will provide you with all of the fundamental skills needed to prescribe, as well as the opportunity to work in a variety of professions, including: Nurses Healthcare professionals Pharmacists Certificates Certificate of completion Digital certificate - Included

[Free Preview: First Module] Regardless of your current job title, it is important for you and your company to get familiar with the right UK Employment Law so you can hire, evaluate and manage your next employees legally. Learning about Employment law can be a complex task since it involves many regulations and compliance, but with proper guidance, you can familiarise yourself with those regulations so you can successfully hire and manage candidates, which will enable you to maintain a good working environment within the workplace. Our UK Employment Law & HR & Payroll course is designed to provide you with those guidelines to get a comprehensive understanding even if you have no prior knowledge. This Employment Law & HR Training focuses on the laws that regulate individuals at work. Because most people do not understand corporate laws and compliance requirements, this course will provide a good overview of the main problems addressed in the workplace. So what are you waiting for? Enrol in this UK Employment Law & HR & Payroll course right now! Additional Resources with this UK Employment Law & HR & Payroll Compliance & Risk Management Learning Outcomes of UK Employment Law & HR & Payroll Course: Understand all of the essential steps of the legal recruitment process Acknowledge the key ramifications of employment legislation in the place of work List the different things that should be included in the employee handbook Manage the disciplinary process and discrimination in the workplace Identify the key data protection principles Learn how to apply Employment Law properly in the work settings Comprehend parental rights, sick pay and pension schemes Learn to identify wage-related issues and understand the concept related to wage structure. Enrol now in this Employment Law to make a career in a dynamic field. Key Features of UK Employment Law & HR & Payroll Course The CPD Certification Service Certified (CPD UK) Employment Law Training Instant Free PDF certificate and a hard copy included Fully online, interactive Employment Law course with audio voiceover Developed by qualified personnel Self-paced laptop/tablet/smartphone-friendly learning 24/7 Learning support and assistance UK employment law refers to the relationship between employer and employee and involves many different areas, from sick pay to wage rights. In this comprehensive UK Employment Law & HR & Payroll training course, you will explore the legal responsibilities of both employers and employers in various situations, as well as what should be included in every organisation's employee handbook. Employment UK Employment Law & HR & Payroll Course Curriculum Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protection Module 12: Human Resources Management Module 13: Compliance Management System Module 14: Compliance & Ethics Module 15: Risk Management Module 16: Payroll Administrator Accreditation This UK Employment Law & HR & Payroll course is fully CPD Certification Service Certified (CPD UK) accredited. Certification Once you've successfully completed your UK Employment Law & HR & Payroll course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost only £3.99). Assessment At the end of the UK Employment Law & HR & Payroll course, there will be an online assessment, which you will need to pass to complete the course. This course has a free Retake Exam scheme. CPD 15 CPD hours / points Accredited by The CPD Certification Service Module 01: Basic of Employment Law 16:17 1: Basic of Employment Law Preview 16:17 Module 02: Legal Recruitment Process 26:44 2: Legal Recruitment Process 26:44 Module 03: Employment Contracts 14:06 3: Employment Contracts 14:06 Module 04: Employee Handbook 13:03 4: Employee Handbook 13:03 Module 05: Disciplinary Procedure 13:55 5: Disciplinary Procedure 13:55 Module 06: National Minimum Wage & National Living Wage 21:57 6: National Minimum Wage & National Living Wage 21:57 Module 07: Parental Right, Sick Pay & Pension Scheme 31:13 7: Parental Right, Sick Pay & Pension Scheme 31:13 Module 08: Discrimination in the Workplace 27:43 8: Discrimination in the Workplace 27:43 Module 09: Health & Safety at Work 10:21 9: Health & Safety at Work 10:21 Module 10: Dismissal, Grievances and Employment Tribunals 20:51 10: Dismissal, Grievances and Employment Tribunals 20:51 Module 11: Workplace Monitoring & Data Protection 06:59 11: Workplace Monitoring & Data Protection 06:59 Module 12: Human Resources Management 14:24 12: Human Resources Management 14:24 Module 13: Compliance Management System 10:52 13: Compliance Management System 10:52 Module 14: Compliance & Ethics 13:47 14: Compliance and Ethics 13:47 Module 15: Risk Management 11:22 15: Risk Management System 11:22 Module 16: Payroll Administrator 31:29 16: Payroll Management System UK 31:29 Certificate 02:00 17: CPD Certificate & Transcript 01:00 PDF 18: Leave a Review 01:00 PDF Who is this course for? This training UK Employment Law & HR & Payroll course is suitable for the following: Employment Consultant Employment Solicitor HR Employment Law Advisor Requirements Learners do not require any prior qualifications to enroll in this course. Career path This course will lead you to many different career opportunities, here are a few prospects: Employment Law Consultant: £40,000 - £45,000 per annum Solicitor: £27,000 - £38,000 per annum HR Advisor: £25,000 - £29,500 per annum Certificates CPD Certified Hardcopy Certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. CPD Certified PDF Certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are You Prepared to Save a Life? Discover the Power of First Aid At Work & BLS Training! Imagine a workplace where every employee is ready to act in emergencies. With 142,000 workplace injuries reported in the UK last year, the need for comprehensive training is clear. This First Aid At Work & BLS Training can be the difference between life and death. Gain essential knowledge that impacts your career and ensures you can respond effectively in critical situations. This First Aid At Work course is a quick and easy way to learn the essentials of first aid at work. With its step by step lessons and no fluff method of content delivery, First Aid At Work course saves you time and money as it's available at a discounted price at the moment. Get 3 CPD Accredited Courses- Course 01: Emergency First Aid at Work Certificate: Learn essential first aid skills to respond to workplace emergencies effectively. Course 02: Oxygen First Aid Training - Online Course: Understand the critical role of oxygen in first aid and how to administer it safely. Course 03: Anaphylaxis & BLS: Gain knowledge on recognizing and responding to anaphylactic emergencies and basic life support techniques. Key Highlights for First Aid At Work Course: Lifetime access to the First Aid At Work course materials Full tutor support is available from Monday to Friday with the First Aid At Work course Gain a complete understanding of the First Aid At Work course Accessible, informative First Aid At Work learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the First Aid At Work course Study First Aid At Work in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your First Aid At Work course Emergency First Aid at Work Course Curriculum: Module 01: Introduction to First Aid At Work Module 02: Legal Framework for First Aid At Work Module 03: Incident Management at Work Module 04: Primary Survey Module 05: Secondary Survey Module 06: Basic First-Aid Techniques Module 07: Dealing with Minor Injuries at Workplace Module 08: Secondary Illness: Loss of Responsiveness and CPR Module 09: Secondary Illness: Breathing Problems Module 10: Secondary Illnesses and Injuries Module 11: Dealing With Fractures and Dislocations Module 12: Call for an Emergency in First Aid At Work First Aid At Work Learning Outcomes: Upon successful completion of this highly appreciated First Aid At Work course, you'll be a skilled professional, besides- The learner will acquire the theoretical knowledge necessary to provide First Aid At Work. Identifying the First Aider's duties and doing an emergency scenario assessment First aid for an unconscious victim who is breathing properly (recovery position) First aid for an unconscious and inbreathing victim (CPR & the use of AED) Treatment for a victim experiencing a seizure Initial treatment for breathing issues Treatment for fractures and dislocations using first aid First aid for a victim with minor wounds Certificates: CPD Quality Standard Certificate Digital certificate - CPD Accredited Certificate - Free Hardcopy Certificate (FREE UK Delivery) CPD Hard copy certificate - £9.99 CPD Hardcopy Transcript: £9.99 CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Besides, First Aid At Work course is particularly recommended for - Students related to First Aid At Work Recent graduates Job Seekers in related fields. Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Requirements Learners seeking to enrol for the First Aid At Work Course should meet the following requirements; Basic knowledge of English Language, which already you have Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this First Aid At Work course, you can explore trendy and in-demand jobs related to this course, such as - First Aider Child Care Providers Coaches and Athletes Trainers Construction Workers Electricians Firefighters Flight Attendants Explore each of the roles available and how you can start your career in First Aid At Work course. Certificates CPD Certificate Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free.

The bundle Social Care Management course is designed to help you build relationships with employers who provide Health and Welfare services throughout your studies. This fully supported distance learning program is for you if you are looking for your first job or want to grow in your existing wellbeing and social-care management profession. With our help, take the first significant step toward reaching your full potential now. The purpose of the Social Care Management qualification is to help students understand policy, management theory, and practice in health and social care. It allows students to engage with the challenges that professionals, service users, and policymakers face in their own country. It will provide knowledge that will help you work as an effective manager in the hospital/social care industry. The Social Care Management course combines theoretical and practical knowledge in the field of health and social care. The qualification will develop and improve knowledge and skills in areas such as change leadership, effective performance, planning and accountability, development, and team leadership. Learners will be prepared for a lot of occupations in health care administration and/or management.Identify characteristics of good research design in health or social care, and then apply research techniques, collect, and analyse data to complete a health or social care research project. Our Social Care Management course is designed to help you gain knowledge and basic professional employability skills in these fields. The course will give information that will support your capacity to operate as successful management in the hospital or social care business. Social Care Management course also provides both theoretical and practical knowledge in Health and Welfare service professions. This fully supported distance learning program is for you if you are looking for your first job or want to grow in your existing health and socialcare management profession. With our help, take the first significant step toward reaching your full potential now. This qualification takes these factors into account and addresses them, strengthening the learner's skill set for a managerial position. Learning Outcomes After completing bundle Social Care Management course, you will be able to: Describe the fundamentals of health and social-care management. Describe the concepts and principles of the NHS. Describe care and support planning. Know the importance of Person-centred Care. Develop effective communication and listening skills. Describe the concepts of Equality, Diversity and Rights concerning Health and Social-Care. Maintain health and safety regulations. Know about safeguarding in social care. Identify social risk and needs in health care. Why Choose Social Care Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Social Care Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***This Bundle Courses Course 01: Social Care Management Course 02: Social Worker: Social Work Diploma Course 03: Level 3 Award in Health and Social Care Course ***Others Included in This Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Social Care Management course] At the end of the Social Care Management course learners will gain knowledge of applications and in-depth analysis in the care sector, as well as management of health care issues. Graduates may find employment in the medical and wellbeing sectors as managers with managing or an interest in management. Careers may also develop in general hospital administration, quality assurance management, government healthcare coordination, or case management. After completing the Social Care Management course, learners will be able to understand social workers' responsibilities, including policies, procedures, and managerialism, as well as ethical problems and dilemmas in social work practice. Professionals have designed this bundle Social Care Management course to help you learn fast and efficiently, at your own speed and convenience. Course Curriculum of Module 1: A Quick Overview of Health and Social Care Module 2: Understanding Healthcare Module 3: Understanding Social Care Module 4: The UK Health System Module 5: Care and Support Planning Module 6: Person-Centred Care Module 7: Communication in Health and Social care Module 8: Developing Effective Communication Skills Module 9: Developing Listening Skills Module 10: Understanding the Promotion of Equality, Diversity and Rights in Health and Social Care Setting Module 11: Responsibilities for Health and Safety Module 12: Safeguarding in Social Care Module 13: Identifying Social Risk and Needs in Health Care ----------------------- Course 02: ***Social Worker: Social Work Diploma Course Curriculum Module 01: Introduction to Adults Support Worker Module 02: Introduction to Psychology of Older Age - Part I Module 03: Psychology of Older Age - Part II Module 04: Impact of Mental Health in the Old Age Module 05: Dealing with Life Module 06: Enhancing Health and Wellbeing ----------------------- Course 03: ***Level 3 Award in Health and Social Care Course Course Curriculum Module 01: Equality, Diversity and Rights in Health and Social care Module 02: Human Growth and Development Module 03: Safeguarding in Health and Social-Care Assessment Method After completing each module of Social Care Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Social Care Management course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Social Care Management has been professionally designed for motivated learners who want to learn the latest industry-specific information on health and social care management. Requirements There are no specific requirements for Social Care Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in Social Care Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Social Care Management course will open doors and lead you to a wide range of sectors. Here are a few options: Occupational Therapist: £25,000 - £45,000 per year Psychologist: £20,000 - £55,000 per year Social Worker: £23,000 - £45000 per year Care Worker: £15,000 - £22,000 per year Certificates Certificate of completion Digital certificate - Included

Employers in the United Kingdom, particularly those in the health and social care sectors, are increasingly interested in their staff having a good understanding of various mental health problems. The demand for mental health skills and resources has steadily increased over the last decade, but it has increased since COVID19. Employees and employers have placed mental health awareness at the top of their priority lists. This Level 2 Certificate in Awareness of Mental Health course will teach you about various aspects of mental illness and will help you improve your skills. This Level 2 Certificate in Awareness of Mental Health qualification will help you to gain a thorough understanding of mental health needs and how to deal with them. The Level 2 Certificate in Awareness of Mental Health Problems course includes a wide range of mental health issues and how they affect individuals. You will also learn how to manage these illnesses and work with people on tackling mental health problems. Learning Outcomes After completing this course, the learner will be able to: Understand the fundamentals of Mental Health. Gain a solid understanding of stress, Anxiety, Phobias, Depression, Postnatal Depression and Schizophrenia. Gain in-depth knowledge about Dementia. Understand Bipolar Disorder and Eating Disorders. Understand Attention Deficit Hyperactivity Disorder (ADHD). Understand Obsessive-Compulsive Disorder (OCD). Understanding Post-Traumatic Stress Disorder (PTSD). Why Choose This Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Courses are included in this Level 2 Certificate in Awareness of Mental Health Bundle Course Course 01: Level 2 Certificate in Awareness of Mental Health Course 02: Level 5 Diploma in Family Support Worker Course 03: Level 3 Diploma in Healthcare Support Course 04: Level 3 Award in Health and Social Care Course **Other Benefits of Level 2 Certificate in Awareness of Mental Health Bundle Course Free 4 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Certificate in Awareness of Mental Health course] Course Curriculum of Level 2 Certificate in Awareness of Mental Health Module 1: Understanding Mental Health Know what is meant by mental health and mental ill-health Understand how mental health care has changed over time Understand the social context of mental ill health Understand the legal context of mental ill health Module 2: Understanding Stress Understand the term 'stress' Understand possible causes of stress Understand how stress can affect an individual Understand how stress may be managed Module 3: Understanding Anxiety Understand the terms 'anxiety' and 'panic attack' Understand possible causes of anxiety Understand how anxiety can affect the individual and others Understand how anxiety may be managed Module 4: Understanding Phobias Understand the term 'phobias' Understand the possible causes of phobia Understand how a phobia can affect the individual and others Understand how phobias may be managed Module 5: Understanding Depression Understand the term 'depression' Understand the possible causes of depression Understand how depression affects the individual and others Understand how the demands of daily life can affect depression Understand how depression can be managed Module 6: Understanding Postnatal Depression Understand the term 'postnatal depression' Understand the causes of postnatal depression Understand puerperal psychosis Understand how postnatal depression can affect the mother and others Understand how preparation for the birth can help reduce the risk of postnatal depression Understand how postnatal depression may be managed Understand how puerperal psychosis may be managed Module 7: Understanding Bipolar Disorder Understand the term 'bipolar disorder' Understand the causes of bipolar disorder Understand how bipolar disorder can affect the individual and others Understand how bipolar disorder may be managed Module 8: Understanding Schizophrenia Understand the term 'schizophrenia' Understand the causes of schizophrenia Understand how schizophrenia can affect the individual and others Understand how schizophrenia may be managed Module 9: Understanding Dementia Understand the term 'dementia' Understand the causes of dementia Understand how dementia can affect the individual and others Understand how dementia may be managed Understand factors which may adversely affect a person with dementia Module 10: Understanding Eating Disorders Understand the term 'eating disorder' Understand the causes of eating disorders Understand how an eating disorder may affect the individual and others Understand how a specific eating disorder may be managed Module 11: Understanding Attention Deficit Hyperactivity Disorder Understand the term 'ADHD' Understand the causes of ADHD Understand how ADHD can affect the individual and others Understand the symptoms associated with ADHD Understand how ADHD may be managed Module 12: Understanding Obsessive-Compulsive Disorder - OCD Understand the term 'OCD' Understand the causes of OCD Understand how OCD can affect the individual and others Understand the thoughts and behaviour associated with OCD Understand how OCD may be managed Module 13: Understanding Post-Traumatic Stress Disorder - PTSD Understand the term 'PTSD' Understand the causes of PTSD Understand how PTSD can affect the individual and others Understand the symptoms associated with PTSD Understand how PTSD may be managed Assessment Method After completing each module of the Level 2 Certificate in Awareness of Mental Health Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Certificate in Awareness of Mental Health course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Certificate in Awareness of Mental Health course is ideal for anyone who wants to start a career in the mental health care sector or who already works in this field and wants to learn more about mental health awareness. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path If you enrol in this Level 2 Certificate in Awareness of Mental Health course, it could lead to a career in Education and Childcare. This is especially useful for careers like: Social Work Assistant (£12,500 to £25,000) Mental Health Nurse (£25,654 to £45,838) Psychological Wellbeing Practitioner (£25,654 to £45,838) Certificates Certificate of completion Digital certificate - Included

Enrol in our online course and discover how you can unlock your potential and achieve your dreams. According to the Nursing and Midwifery Council (NMC), there are approximately 690,000 registered nurses and midwives in the UK. This number is expected to increase in the coming years as the demand for healthcare services continues to grow. With the Adult Nursing course, you can become a part of this growing industry and make a real difference in people's lives. Our comprehensive modules will provide you with the knowledge and skills necessary to be successful in this fast-paced industry. Adult Nursing & Healthcare course cover topics such as hygiene, infection control, adult care in different life stages, the understanding immune system in nursing, medication administration and more. In addition, with our online learning platform, you can quickly learn at your own pace from any computer or device at any time. When you enrol in the Adult Nursing & Healthcare course today, you will discover an array of tools and resources to help make sure that concepts stick. It's never been easier or faster to gain essential skills necessary for success as a nurse without ever having to step into a classroom! Enrol now for Adult Nursing & Healthcare training before time runs out! Don't miss out on this fantastic opportunity - become the best nurse possible today with us! Learning Outcome: Understand how to effectively communicate with adult patients and provide comfort. Learn about the various requirements that patients of advanced age require. Learn how to perform essential infection control. Adult patients must be able to practise rest and sleep management. Acquire a thorough understanding of patients' nutritional and fluid needs. Demonstrate your ability to perform essential medical procedures such as oxygenation and the like. Why People Love This course From One Education Certificate on successful completion of this course 24/7 access to the course for 12 months Study at your own pace Full Tutor support on weekdays (Monday - Friday) Efficient assessment and instant results How Will CPD Accredited Value You? CPD accreditation ensures that the training programme or course you have completed has been independently reviewed and meets rigorous quality standards. By achieving CPD accredited certificates, you can enhance your career prospects, build your professional reputation, and stay competitive in today's job market. Module Attributes: The course has been meticulously designed to deliver maximum information in minimum time. This approach enables learners to easily comprehend the core concepts and confidently apply them to diverse real-life scenarios. Course Curriculum Of The Adult Nursing, Health & Social Care Training Here is a detailed course curriculum breakdown of Adult Nursing, Health & Social Care Training: **Adult Nursing Training** Module 01: Introduction to Nursing Module 02: Working in Different Healthcare Settings Module 03: Understanding legal, professional standards of practice and ethical aspects of healthcare- Part 1 Module 04: Understanding legal, professional standards of practice and ethical aspects of healthcare- Part 2 Module 05: Effective Communication Module 06: Health and Safety in Nursing Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: Adult Care in Different Life Stages Module 12: Understanding Immune System in Nursing Module 13: Rest and Sleep Management Module 14: Mobility and Immobility Issues of Patients in Nursing Module 15: Pain Management for Nurses Module 16: Nutrition Module 17: Fluid and Electrolyte Balance Module 18: Assisting with Elimination Module 19: Oxygenation **Health and Social Care Level 3 Certification Course** Module 01: Introduction to Health and Social Care Module 02: Nication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07:Safeguarding Vulnerable Individuals Module 08: Health and Safety Responsibilities Module 09: Risk Management in Health and Social Care Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for - Individuals interested in pursuing a career in adult nursing Healthcare assistants looking to develop their knowledge and skills Individuals seeking to work in a healthcare setting as a support worker Nurses seeking to refresh or update their knowledge and skills Individuals seeking to enhance their understanding of nursing practice Individuals interested in pursuing further education in nursing. Method of Assessment To assess your learning of this Adult Nursing, Health & Social Care Training, you have to participate in an automated multiple-choice question exam. You have to score at least 60% to pass the exam and to qualify for certificates. After passing the exam, you will be able to apply for a certificate. N.B: This course only gives you the theoretical knowledge that you need to excel in this field. This course doesn't entitle you to practise as a professional in this specific field. To obtain a professional qualification, you can enrol the following courses: Level 3 Diploma in Adult Care (RQF) Level 2 Certificate in Preparing to work in Adult Social Care (RQF) Level 2 Certificate in Principles of Safeguarding and Dignity in Adult Care (RQF) Level 2 Diploma in Health and Social Care (Adults) for England (RQF) Level 3 Certificate in Preparing to work in Adult Social Care (RQF) Level 4 Certificate in Principle of Leadership and Management for Adult Care (RQF) Level 5 Certificate in Leadership and Management for Adult Care (RQF) Requirements Learners who wish to enrol in the course must meet the following requirements: Basic knowledge of information and communication technologies is required for online or digital platform learning. Stable Internet or data connection in your learning devices. Career path This course will help you gain all the necessary theoretical knowledge to excel in the relevant field. Enrol on our course now and get started on the journey of taking your career to the next level and explore jobs such as- Healthcare Assistant - £19,000 Registered Nurse - £26,000-£36,000 Care Home Manager - £28,000-£45,000 Community Nurse - £28,000-£38,000 District Nurse - £30,000-£38,000

This unique Facilities Management offers a thorough introduction to one of the world's most in-demand specialized professions. Learn about the operations and goals of facilities management at an advanced level, gaining the skills and information you will need to pursue a fulfilling career for the rest of your life. The course content teaches numerous interconnected disciplines that create facilities management, with no prior knowledge or expertise required. This course ensures that an organization has the resources and infrastructure to fulfil its tasks successfully and efficiently, both in the public and private sectors. The Facilities Manager is in charge of everything from building maintenance and renovations to contract management, security, and sustainability. Facilities Management is a dynamic and demanding field, which can also be quite rewarding for successful candidates. To operate as a successful organization, a business model requires effective facilities management. By taking this Facilities Management course and taking the required measures, you can gain the skills needed to manage a high-performing facility. Learning Outcomes After completing this course, you will be able to: Learn everything there is to know about facility management. Establish the significance of facility management. Investigate facility management strategies. Create a long-term project planning strategy. Learn how to manage space and services. Learn the fundamentals of risk management, change management, and human resource management. Recognize the UK's facilities management rules and regulations. Why Choose Management : Facilities Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Bundle Course Course 01: Management : Facilities Management Course 02: Level 5 Negotiation Skills Course Course 03: Level 7 Diploma in Operations Management ***Other Benefits of this Bundle Course 3 PDF Certificate Free Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam Expert Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Management : Facilities Management*** Detailed course curriculum Module 01: Introduction to Facilities Management The Origins of Facilities Management (FM) Definitions of Facilities Management Functions of Facilities Managers The Facility Management Life Cycle Module 02: Developing a Strategy for Facilities Management Introduction Developing a Facilities Management Strategy Strategic Analysis of Facilities Requirements Developing Solutions Strategy Implementation Module 03: Facilities Planning Real Estate Management Space Management Design Briefing Post-occupancy Evaluations Real Estate Options Totally Serviced Workplaces Module 04: Managing Office WorkSpace Introduction Space and Service Management Design of the Workplace Workspace Remodelling to Optimise Performance Workplace Effectiveness Workplace Security Power Security Module 05: Vendor Management & Outsourcing Service Providers and Suppliers Types of Relationship What Kind of Relationship is Needed? Contractual Arrangements and Partnering Gain-sharing Continual Improvement Module 06: Managing Change Change in an Organisational Setting Communicating Change Responsibilities of Those Managing Change Resolving cultural Conflict Module 07: Managing Human Resources Appropriate Management Structure Employment Obligations Functions, Job Descriptions and Skills Performance Appraisal Module 08: Managing Risk Definition of Risk Types of Risks Impact of Risk on Organisation Principles and Aims of Risk Management Risk Management Standards Risk Control Techniques Module 09: Facilities Management Service Providers Preliminary Approach Managing Agent Managing Contractor Managed Budget Total Facilities Management Determining the Best Approach Module 10: Managing Specialist Services ICT Services Health Care Services Security and Protection Services Custodial Services Professional Services Risks, Insurance and Indemnities Module 11: Public-Private Partnerships and Facilities Management Public-private Partnerships (PPPs) Procurement and Contractual Approach Main types of Service Provided Payment Mechanisms Facilities Management and Private Sector Participation Relevance and Benefits of Private Investment and Partnership Problems with Private Investment and Partnership Module 12: Health, Safety, Environment and UK Law Sustainability and Environmental Issues Relevant Legislation General Policy Corporate Social Responsibility Organisation and Administration Workers' Rights Disability Discrimination Safety Rules and Practice ------------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------------- ***Level 7 Diploma in Operations Management*** Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management Assessment Method After completing each module of the course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Management : Facilities Management This Course is perfect for - Students Fresh graduates Job Seekers Anyone interested in business analysis People who are already employed in related fields and wish to improve their knowledge and abilities. Requirements Management : Facilities Management There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path Management : Facilities Management The course could prove instrumental in taking your career to the next level. Typical job titles and roles that fall within the field of FM include the following: Asset Manager Assistant Property Manager Construction Manager Director, Physical Plant Developer Energy Manager Certificates Certificate of completion Digital certificate - Included