11494 Courses

Overview The Dental Assistant Level 2 course provides a comprehensive introduction to dental assisting, covering topics such as general dentistry instruments, dental office management, oral diagnosis and treatment planning, dental materials handling and safety, infection control, dental radiology, pediatric dentistry, professionalism, and UK standards of dental practice. Learning Outcomes: Develop a foundational understanding of dental assisting and its role within a dental practice. Acquire knowledge of general dentistry instruments, their uses, and proper handling techniques. Gain skills in dental office management, including appointment scheduling, record-keeping, and patient communication. Understand oral diagnosis, treatment planning, and dental terminology commonly used in the dental field. Learn the proper handling and safety protocols for dental materials to ensure patient and staff well-being. Develop an understanding of infection control procedures and the use of dental instruments in maintaining a sterile environment. Gain proficiency in dental radiology techniques and safety protocols. Develop knowledge and skills specific to pediatric dentistry, addressing the unique needs of young patients. Understand the professional responsibilities and ethical considerations of a dental assistant. Familiarize yourself with the standards of dental practice in the UK, ensuring compliance and quality care delivery. Why buy this Dentistry: Dental Assistant Level 2? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Dentistry: Dental Assistant Level 2 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Dentistry: Dental Assistant Level 2 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Dentistry: Dental Assistant Level 2 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Dentistry: Dental Assistant Level 2 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Dental Assistant: £18,000 - £28,000 per year Dental Hygienist: £30,000 - £45,000 per year Dental Nurse: £19,000 - £30,000 per year Orthodontic Assistant: £20,000 - £35,000 per year Oral Health Educator: £25,000 - £40,000 per year Dental Practice Manager: £25,000 - £50,000 per year Course Curriculum Module 01: Introduction to Dental Assisting Introduction to Dental Assisting 00:45:00 Module 02: General Dentistry Instruments General Dentistry Instruments 00:23:00 Module 03: Dental Office Management Dental Office Management 00:28:00 Module 04: Oral Diagnosis, Treatment Planning and Dental Terminology Oral Diagnosis, Treatment Planning and Dental Terminology 00:29:00 Module 05: General Handling and Safety of Dental Materials in the Dental Office General Handling and Safety of Dental Materials in the Dental Office 01:01:00 Module 06: Infection Control and Instruments Infection Control and Instruments 00:24:00 Module 07: Dental Radiology Dental Radiology 00:35:00 Module 08: Paediatric Dentistry Paediatric Dentistry 00:47:00 Module 09: The Professional Dental Assistant The Professional Dental Assistant 00:23:00 Module 10: Standards of Dental Practice in the UK Standards of Dental Practice in the UK 00:19:00 Assignment Assignment - Dentistry: Dental Assistant Level 2 00:00:00

Unlocking the Path to Informed Care: Consent Training in Healthcare Welcome to the world of 'Consent Training in Healthcare.' In an ever-evolving healthcare landscape, the importance of informed consent cannot be overstated. This course takes you on a transformative journey, empowering you with the knowledge and skills to navigate the intricate realm of patient consent. Module by module, you will delve into the intricacies of consent, beginning with an Introduction to Consent and moving seamlessly through essential topics like Best Interest Decision Making, Assessing Capacity, and Handling Complaints Regarding Consent. By the end of this course, you'll be equipped with a profound understanding of the legal frameworks, ethical considerations, and practical approaches required to ensure that patients' rights are respected and upheld in healthcare settings. Learning Outcomes: Comprehend the fundamental concepts and legal frameworks surrounding informed consent in healthcare. Develop the ability to assess the capacity of individuals to make informed decisions about their care. Master the art of effective communication to obtain valid consent from patients. Explore best practices for handling situations where patients lack capacity or require decisions in their best interests. Acquire the knowledge and confidence to navigate the complexities of consent-related complaints and concerns. Why buy this Consent Training in Healthcare? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Consent Training in Healthcare there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Healthcare Professionals and Practitioners Medical Students and Trainees Legal Experts in Healthcare Healthcare Administrators and Managers Ethical Review Board Members Prerequisites This Consent Training in Healthcare does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Consent Training in Healthcare was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Healthcare Consent Specialist: £30,000 - £45,000 annually Medical Ethics Consultant: £35,000 - £60,000 annually Healthcare Compliance Officer: £25,000 - £40,000 annually Patient Advocate: £25,000 - £35,000 annually Clinical Governance Manager: £35,000 - £55,000 annually Healthcare Legal Advisor: £40,000 - £70,000 annually Course Curriculum Module 1: An Introduction to Consent An Introduction to Consent 00:14:00 Module 2: Information Regarding Consent Information Regarding Consent 00:13:00 Module 3: Consent Training in Healthcare Course Consent Training in Healthcare Course 00:16:00 Module 4: Best Interest Decision Making Best Interest Decision Making Ruman 00:20:00 Module 5: Assessing Capacity Assessing Capacity 00:15:00 Module 6: Providing Care or Treatment to People Who Lack Capacity Providing Care or Treatment to People Who Lack Capacity Ruman 00:11:00 Module 7: Public Bodies and Services Created by MCA Act 2005 Public Bodies and Services Created by MCA Act 2005 00:22:00 Module 8: UK Acts in Relation to Consent UK Acts in Relation to Consent 00:27:00 Module 9: Handling Complaints Regarding Consent. Handling Complaints Regarding Consent. 00:22:00 Mock Exam Mock Exam - Consent Training in Healthcare 00:20:00 Final Exam Final Exam - Consent Training in Healthcare 00:20:00 Assignment Assignment - Consent Training in Healthcare 00:00:00

With the advancement of technology, networking has become a promising sector. It offers a massive number of employment opportunities with good salaries. As a network specialist, you can earn an average of £47,000 annually. Due to these reasons, the competition is also high. If you want to thrive in this sector, you must offer something extra. The Networking course can help you out. It will assist you in building your abilities in this area. From this highly informative course, you will understand networking better. The easy-to-follow modules will educate you on the fundamentals of security assessment. You will receive valuable information on security engineering. In addition, the course will help you dig deep inside identity and access management. This course is perfect for enhancing your skills in network security testing. Furthermore, you will learn the vitals of network development security. This course is focused on providing you with a valuable set and also helping you build an impressive CV. After completing the course, you will receive a certificate of achievement. This certificate will add significant value to your resume. Enrol today! Key Learnings: Learn the fundamentals of networking Understand the process of network security assessment Get an in-depth understanding of identity and access management Build your expertise in security testing Grasp the essentials of network development security Experts created the Fundamentals of Networking course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Fundamentals of Networking course materials. Then, from any internet-enabled device, access the Fundamentals of Networking course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Fundamentals of Networking Course Module 1: Security and Risk Management Module 2: Asset Security Module 3: Security Engineering Module 4: Communication and Network Security Module 5: Identity and Access Management Module 6: Security Assessment and Testing Module 7: Security Operations Module 8: Software Development Security Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Fundamentals of Networking course. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for the following: IT professionals seeking to improve their skills and advance their careers in networking Students pursuing a degree or certification in computer science, information technology, or a related field Individuals looking to transition into a career in networking IT managers or administrators seeking to enhance their knowledge of networking concepts and technologies Small business owners and entrepreneurs who want to improve their understanding of networking for their companies Freelance technicians or consultants who want to expand their networking services Requirements The Fundamentals of Networking program does not require any prior knowledge; everyone may participate! This Fundamentals of Networking course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Fundamentals of Networking course allows you to study at your speed and grow a quality skillset. Career path The networking course will equip you with effective skills and abilities. Upon successful completion of this course, you will be able to explore career options such as: Network Specialist (Average salary range £47,000 per year) Network Technician (Average salary range £27,000 per year) Network Administrator (Average salary range £33,000 per year)

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! "Autism doesn't have to define a person. Artists with autism are like anyone else: They define themselves through hard work and individuality." - Adrienne Bailon This Certificate in Understanding Autism at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development and career progression related to Understanding Autism substantial and easier than ever! Are you interested in understanding Autism Spectrum Disorder (ASD) and the challenges faced by individuals with autism? Our Autism course is designed to provide you with a comprehensive understanding of ASD, its diagnosis, and cognitive approaches to autism. You will learn about learning difficulties related to autism and how to deal with autistic individuals effectively. You will also gain knowledge about engagement in autism awareness and other considerations for dealing with autistic individuals. Our course is perfect for those who want to learn more about autism and gain insight into how to support autistic individuals. By taking this course, you will develop an understanding of autism and how to approach individuals with autism in a way that is respectful and inclusive. Learning Outcomes: Understand Autism Spectrum Disorder (ASD) Identify learning difficulties related to autism Recognise the process of autism diagnosis Gain knowledge of cognitive approaches to autism Develop effective communication strategies for dealing with autistic individuals Apply practical tips for dealing with autistic individuals Understand the importance of engagement in autism awareness Consider ethical and moral concerns related to dealing with autistic individuals This course can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned understanding autism lesson planning Innovative and engaging content and activities Understanding Autism course assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Understanding Autism course materials. Then, from any internet-enabled device, access the Understanding Autism course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Here are the topics you will cover in this Course: Certificate in Understanding Autism at QLS Level 3 Module 1: Autism Spectrum Disorder (ASD) Module 02: Learning Difficulties Related to Autism Module 03: Autism Diagnosis Module 04: Cognitive Approaches in Autism Module 05: Dealing with Autistic Individuals Module 06: Other Considerations for Dealing with Autistic Individuals Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals who work with autistic individuals Anyone interested in understanding and supporting autistic individuals Requirements You will not need any prior background or expertise to enrol in this course. Career path People in this sector tend to explore their opportunities in areas such, Behaviour Analyst (average salary £34,000 per year) Speech and Language Therapist (average salary £37,000 per year) Special Education Teacher (average salary £30,000 per year) Certificates CPD Accredited Certificate Digital certificate - £10 Certificate in Understanding Autism at QLS Level 3 Hard copy certificate - £89 After successfully completing the Certificate in Understanding Autism at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Deal Price is Active! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Press Officer Course might help you get there! Expand your expertise with high-quality training - study the Press Officer and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Press Officer online training course. This Diploma in Press Officer Training at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! With this comprehensive Press Officer course, you can achieve your dreams and train for your ideal career. The Press Officer course provides students with an in-depth learning experience that they can work through at their own pace to enhance their career development. This Press Officer training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Press Officer course today - gear up with the essential skills to set yourself up for excellence! Why Prefer This Press Officer Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Press Officer course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Start your learning journey straight away with this Press Officer course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Press Officer Diploma: Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics & Professionalism in Public Relations Module 23: Decision-Making with Critical Thinking Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Press Officer Training at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Press Officer course is for you if you: Want to have a deeper insight into Press Officer Actively working as Press Officer and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study? Seeking employment in the Press Officer field. Requirements You will not need any prior background or expertise. All you need to take this Press Officer is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path After completing this Press Officer course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Press Officer Training at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Press Officer Training at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Duration 1 Days 6 CPD hours This course is intended for This course is intended for people who have a basic understanding of Microsoft© Outlook© and want to know how to use its advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks. Overview In this course, you will use Outlook?s advanced features to customize and manage your email communications, including using advanced features to organize emails; managing calendar settings and options; managing contact information; scheduling tasks; and managing Outlook archives and data file settings. You will: Insert objects in messages, and modify properties and global options. Organize, search, and manage messages. Protect your mailbox and manage its size. Use rules and Quick Steps to automate message management. Work with advanced calendar settings. Import and forward contacts. Assign delegate permissions and share Outlook items with others. Archive and back up Outlook items using data files. In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to your Outlook items. In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.This course builds upon the foundational knowledge presented in the Microsoft© Outlook© for Office 365? (Desktop or Online): Part 1 course and will help you customize a communication system well-suited to your work style.This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 . Modifying Message Properties and Customizing Outlook Topic A: Insert Hyperlinks and Symbols Topic B: Modify Message Properties Topic C: Add Email Accounts to Outlook Topic D: Customize Outlook Options Organizing, Searching, and Managing Messages Topic A: Group and Sort Messages Topic B: Filter and Manage Messages Topic C: Search Outlook Items Managing Your Mailbox Topic A: Manage Junk Email Options Topic B: Manage Your Mailbox Size Automating Message Management Topic A: Use Automatic Replies Topic B: Use Rules to Organize Messages Topic C: Create and Use Quick Steps Working with Calendar Settings Topic A: Set Advanced Calendar Options Topic B: Create and Manage Additional Calendars Topic C: Manage Meeting Responses Managing Contacts Topic A: Import and Export Contacts Topic B: Use Electronic Business Cards Topic C: Forward Contacts Sharing Outlook Items Topic A: Assign and Manage Tasks Topic B: Share Your Calendar Topic C: Share Your Contacts Managing Outlook Data Files Topic A: Use Archiving to Manage Mailbox Size Topic B: Work with Outlook Data Files

Duration 2 Days 12 CPD hours This course is intended for Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer Overview Install, Configure, and Implement Cisco Emergency Responder (Cisco ER). Configure CUCM for CER Configure Emergency Response Locations (ERLs) Configure Emergency Location Identification Numbers (ELINs) Configure PSAP calls and PSAP CallBack Configure Users and onsite Security Management This is a 2-day hands-on course, where students will Install, Deploy, and Configure Cisco Emergency Responder (Cisco ER) 12.5. Student will also integrate emergency communication system with Cisco Unified Communications Manager. Students will learn how Cisco ER automatically notifies and routes calls to the local public safety answering point (PSAP) operator. Students will configure emergency response locations (ERLs) and emergency location identification numbers (ELINs) in CER to properly route enhanced 911 (E911) calls. You will also examine CER disaster recovery and user management. Cisco Emergency Responder Overview PSAP/ Emergency Calling Overview National Emergency Number Association Legislation and Regulation Service Provider ALI Automatic Number Identification (ANI) Automatic Location Identification (ALI) NENA Emergency Response Location NENA Guidelines for ERLs NENA Emergency Location Identification Number (ELIN) E911 Preparation Cisco Emergency Call Handler Cisco Emergency Responder 11.x Enhancements License Management Emergency Responder Redundancy Clustering CER over the WAN Integration with UC Manager Intrado Architecture CER Wireless Features Overview Installing Cisco Emergency Responder Supported Hardware Platforms CER Virtual Server Requirements Deploy Cisco CER OVF/OVA Installation of CER CER CLI Interface Reset Application Administrator Password Add 2nd CER Server - Subscriber Upgrade VMware Tools on Cisco Emergency Responder Server CER Backup and Restore CER PLM Licensing Unified Communication Manager CER Configuration Cisco Unified Communications Manager Administrator Interfaces Cisco Unified Communications Manager Required Services for CER CUCM SNMP Settings Phone Partition and Calling Search Spaces Partitions for 911 Services CER CUCM Configuration for CTI Route Points and CTI Ports Configure CER Route Patterns for 911 and Security Personal Create Translation Patterns for ELINs Create Emergency Responder Cisco Unified Communications Manager User Location Awareness Overview Configure Wireless Endpoint Tracking Feature on UCM 11.5 Cisco Emergency Responder (CER) Configuration Emergency Responder Interface E.164 Dial Plan Support Cisco Emergency Responder Groups Setup CER Groups CER Telephony Settings for CER Cisco CER License Manager Cisco CER Email Settings Cisco CER - Add Subscriber Onsite Security Alerts for Security Personnel Pager Alert Configuration Configure Emergency Response Location (ERL) Configure Emergency Location Identification Number (ELIN) ERL Migration Tool Configure SNMP Configure Phone Tracking Configure LAN Switch Tracking Configuring IP Subnet-based ERLs Configuring Manual Phone Tracking Emergency Responder User Management Manage Onsite Alerts, ERLs, and ALI Data User and Security Logins CER - Web Alerts CER - ERL Audit Trail Export PS-ALI Records ERL Debug Tool

Maximising the team's sales capability is the key aim for any sales manager. When sales people struggle to hit their targets, it falls to the sales manager to provide support and help colleagues to find their way again. One of the most effective techniques for sales managers to improve and maintain sales performance is by providing live sales coaching. Sales coaching encourages sales people to find their own solutions and take responsibility for their own development. This course will help participants: Develop people to fulfil their sales potential Provide motivational feedback Identify strengths and weaknesses of their team members Understand personal learning styles Identify and adapt for different personality styles Prepare and conduct on-the-job observations Motivate sales people to greater performance 1 How is sales coaching different from sales training? What is coaching? Discover how coaching empowers sales people Learn the best time to use sales coaching Decide which people should be coached first Creating a development plan 2 Understanding learning, behavioural and communication styles Use practical tools to help you assess individual styles Tap into the essence and energy of the person you are developing Understand your own learning, behavioural and communication preferences Develop a strategy to adopt for each member of your team Discover what motivates you and your salespeople to perform Appreciate how this knowledge will improve your sales conversion 3 Using the GROW coaching model Learn the secrets of a successful coaching session Discover the importance of SMART objectives and instructions Understand and capture what coachees are currently doing right Develop their problem-solving and decision-making skills Help your colleagues crystalise their plans and actions Provide follow-up opportunities to embed the learning 4 Giving motivational feedback Understand why effective feedback is so powerful in sales Learn key models for motivational feedback Discover how to manage and structure more difficult conversations Understand the power of positive reinforcement Encourage sales people to coach and support colleagues 5 Putting it into practice Use realistic scenarios to provide opportunities for practice Discover what it feels like to be coached Receive immediate feedback on your coaching style Share common performance issues with fellow sales managers Create a personal development plan 6 Preparing on-the-job observations and joint visits Build a strategy for coaching and team development Prepare an observation template for effective coaching Learn the key elements of preparation for your next coaching session Agree common areas to focus on with coachees 7 Action planning Personal action plans

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access