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1411 Courses

Customer Relations & Dealing Course

4.3(43)

By John Academy

Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers. Description: When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life. Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing People who are interested in learning more about communication Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Relations & Dealing Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Customer Relations & Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Relations & Dealing Course 00:20:00 Final Exam Final Exam- Customer Relations & Dealing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Customer Relations & Dealing Course
Delivered Online On Demand13 hours 35 minutes
£22

Psychology of Anxiety & Stress

By iStudy UK

In this course, you will learn about the Psychology of Stress- and Anxiety-related disorders and their management. Most people know what 'stress' and 'anxiety' are but cannot tell you what is possible to do in order to effectively manage the disorders related to these experiences. Here in this course, you will find out what 'Generalised Anxiety Disorder', 'Social Anxiety Disorder', 'Burnout', and 'Panic Disorder' are, among others. You will also find out what kinds of therapy and techniques are considered to be the best by psychologists today, what medications are typically prescribed for 'anxiety disorders', and how to reduce the state of 'panic' or 'anxiety' through various breathing techniques that work at an instant. This course will give you a basic but thorough knowledge on the Psychology of 'stress' and 'anxiety disorders' after which you will know how to self-manage them and the advice you can give to others related to coping with stress and anxieties. What you'll learn  At the end of the course, you'll: Have knowledge related to stress- and anxiety disorders Have an understanding of stress management Being able to explain the nature of stress- and anxiety-related disorders Requirements Having an interest in Psychology Having access to the internet for viewing video lessons No formal knowledge of Psychology is required Who Is This Course For?  Anyone interested in Psychology and Stress Management Anyone who wants to learn about anxiety and anxiety disorders Students of Psychology who are interested in increasing their knowledge outside of academics Anyone who wants to reduce stress and anxiety in their lives Psychology of Stress What Is Stress? FREE 00:30:00 How does 'stress' affect us? FREE 00:09:00 Why do we experience 'stress' differently? 00:10:00 'Good stress' (Eustress) Vs 'Bad stress' (Distress) 00:09:00 'Stress' and 'Burnout' 00:09:00 Individual experience of stress Coping with stress as an individual 00:09:00 Low ability (inability) to cope with stressors 00:07:00 What do people use to cope with stress? 00:10:00 'Addictions' and Coping with 'Stress' 00:09:00 Stress Management 'Breathing' in Stress Management 00:08:00 Stress-Reducing Techniques 00:10:00 Medication Treatments (Pharmacology) - Part 1 00:06:00 Medication Treatments (Pharmacology) - Part 2 00:04:00 Nutrition and 'Stress' - Part 1 00:04:00 Nutrition and 'Stress' - Part 2 00:06:00 Psychology of 'Anxiety' What do we call 'anxiety'? 00:06:00 What is the difference between 'stress' and 'anxiety'? 00:07:00 When does 'anxiety' become an 'anxiety disorder'? 00:05:00 Anxiety Disorders Generalised Anxiety Disorder (GAD) 00:08:00 Social Anxiety Disorder (Social Phobia) 00:08:00 Panic Disorder 00:07:00 'Addictions' and Anxiety Disorders 00:10:00 Coping with Anxiety Psychotherapy for Anxiety Disorders 00:08:00 Cognitive Behavioural Therapy (CBT) for Anxiety Disorders 00:09:00 Mindfulness & Mindfulness Based Therapy (MBT) 00:11:00 Medial Treatments (Pharmacology) 00:05:00 Anxiety-Reducing Techniques 00:10:00 Final Words Good Bye and Thank You! 00:02:00 Resources Resources - Psychology of Anxiety & Stress 00:00:00 Course Certification

Psychology of Anxiety & Stress
Delivered Online On Demand3 hours 56 minutes
£25

Revitalizing Resilience: Comprehensive Stress Mastery

By Compete High

🌟 Revitalizing Resilience: Comprehensive Stress Mastery 🌟   🚀 Unlock Your Resilience Potential! Enroll Now! 🚀 Are you feeling drained, overwhelmed, or stuck in a cycle of stress and burnout? Take control of your well-being with our comprehensive online course designed to equip you with the tools and strategies to conquer burnout and cultivate lasting resilience! 📚 Module 1: Introduction to Overcoming Burnout Discover the fundamental concepts behind burnout and resilience. Gain insight into the impact of burnout on personal and professional life and set the foundation for your journey toward a balanced and empowered lifestyle. 🔍 Module 2: The Problem of Burnout in Modern Workplaces Explore the pervasive issue of burnout in today's fast-paced work environments. Understand its root causes, effects on mental health, and its widespread prevalence across various industries. 🚨 Module 3: Symptoms of Burnout - Do You Have It? Identify and analyze the telltale signs of burnout. Learn to recognize these symptoms within yourself and others, empowering you to take proactive steps towards prevention and recovery. 🛠️ Module 4: How Individuals Can Fight Back Against Burnout Equip yourself with a powerful arsenal of practical strategies tailored to individuals. From self-care techniques to boundary setting and effective stress management, take charge of your well-being. 👥 Module 5: How Leaders Can Create A Burnout-Free Culture Empower leaders and managers with strategies to foster a supportive, nurturing environment that values employee well-being. Learn effective leadership approaches and practices to mitigate burnout within teams and organizations. 📝 Module 6: Let's Review The Advice - What's Important Summarize and reinforce the key takeaways from the course. Refine your understanding and create a personalized action plan to implement newfound strategies effectively.   🎓 Don't miss this chance to regain control, enhance your resilience, and transform your life! Join us on this transformative journey towards a burnout-free lifestyle.   Enroll now and embark on your path to Revitalizing Resilience! 💪🌟 [Enroll Now Button] Invest in your well-being today! 🌟   Course Curriculum Beating Burnout - Practical & Complete Stress Management Introduction to Overcoming Burnout 00:00 The Problem of Burnout in Modern Workplaces 00:00 Symptoms of Burnout - Do You Have It 00:00 How Individuals Can Fight Back Against Burnout 00:00 How Leaders Can Create A Burnout Free Culture 00:00 Let's Review The Advice - What's Important 00:00

Revitalizing Resilience: Comprehensive Stress Mastery
Delivered Online On Demand1 hour
£25

Calm Mastery: Navigating Life and Work with Serenity

By Compete High

🌟 Discover Calm Mastery: Navigating Life and Work with Serenity! 🌟 Are you tired of the constant hustle and bustle, feeling overwhelmed by the demands of both life and work? It's time to reclaim your peace of mind and take control of your well-being. Introducing our transformative online course: Calm Mastery. 🧘‍️ Unlock the Power of Serenity: In a world that never stops, finding inner calm is a priceless skill. Calm Mastery is not just a course; it's your roadmap to tranquility. Learn how to navigate the complexities of life and work with grace, resilience, and a serene state of mind. 🌈 What You'll Gain: Stress-Free Productivity: Discover techniques to boost productivity without sacrificing your peace of mind. Learn to work smarter, not harder. Mindful Living: Dive into the principles of mindfulness and incorporate them into your daily routine. Develop a heightened awareness that transforms the way you experience each moment. Effective Time Management: Master the art of prioritization and time allocation. Create a balance that ensures both personal and professional fulfillment. Emotional Intelligence: Build stronger connections and enhance your interpersonal skills. Navigate relationships with a calm and composed demeanor, fostering harmony in all aspects of your life. Resilience in Adversity: Equip yourself with the tools to bounce back from challenges and setbacks. Cultivate a mindset that turns obstacles into opportunities. 🚀 Course Highlights: Interactive Modules: Engage in dynamic lessons that blend theory with practical applications, ensuring a seamless integration of calm principles into your daily life. Guided Meditations: Immerse yourself in soothing meditation sessions designed to bring tranquility to your mind, body, and soul. Expert Insights: Learn from seasoned experts who have mastered the art of calm. Benefit from their wisdom and proven strategies. Community Support: Join a community of like-minded individuals on a similar journey. Share experiences, gain inspiration, and foster connections that last a lifetime. 🎁 Exclusive Bonus: Enroll now and receive a bonus module on 'Crisis Calm: Navigating Turbulent Times with Serenity.' Arm yourself with the resilience needed to thrive in any situation. 🌟 Invest in Your Peace of Mind Today! Embark on a transformative journey towards Calm Mastery. Say goodbye to stress and embrace a life filled with serenity, productivity, and fulfillment. Your journey to a calmer, more balanced life starts here. Course Curriculum Stress Management - For Relief From Stress of Life & Work Beginning Concepts 00:00 Specific Stress Management Techniques 00:00 MORE Stress Reduction Strategies 00:00 Still MORE Stress Reduction Techniques - Part 1 00:00 Still MORE Stress Reduction Techniques - Part 2 00:00 Still MORE Stress Reduction Techniques - Part 3 00:00 Final Tips _ Tools 00:00

Calm Mastery: Navigating Life and Work with Serenity
Delivered Online On Demand1 hour 15 minutes
£25

Coaching & Mentoring

By Compete High

Overview With the ever-increasing demand for Coaching & Mentoring in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Coaching & Mentoring may be. Learning about Coaching & Mentoring or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Coaching & Mentoring . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Coaching & Mentoring is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Coaching & Mentoring course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Coaching & Mentoring course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Coaching & Mentoring course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Coaching & Mentoring , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Coaching & Mentoring , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Coaching & Mentoring , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Coaching & Mentoring course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.  Course Curriculum Module 1-An Introduction to Counselling An Introduction to Counselling 00:00 Module 2-The Counselling Process The Counselling Process 00:00 Module 3- Coaching _ Mentoring Coaching _ Mentoring 00:00 Module 4-Counselling Based Communication Skills Counselling Based Communication Skills 00:00 Module 5-Understanding Body Language Understanding Body Language 00:00 Module 6-Anger Management Anger Management 00:00 Module 7-Stress Management Stress Management 00:00 Module 8-Counsellors and Counselling Counsellors and Counselling 00:00

Coaching & Mentoring
Delivered Online On Demand8 hours
£25

Emotional Mastery Certification

By Compete High

🌟 Unlock Your Emotional Potential with the Emotional Mastery Certification Course! 🌟 Are you ready to take control of your emotions and transform your life? Introducing the Emotional Mastery Certification Course - the ultimate guide to understanding, managing, and mastering your emotions for a happier, more fulfilled life!   🚀 Why Emotional Mastery? Emotions are the driving force behind our actions and decisions. Mastering them empowers you to navigate life's challenges with resilience, build healthier relationships, and achieve unparalleled success. Our comprehensive course is designed to equip you with the skills and knowledge needed to achieve emotional mastery in every aspect of your life.   🌈 What You'll Learn: Self-Awareness: Dive deep into understanding your emotions and the underlying triggers that influence your behavior. Emotional Regulation: Learn powerful techniques to manage stress, anxiety, and other challenging emotions, enabling you to respond thoughtfully in any situation. Empathy and Connection: Develop strong interpersonal skills, enhance your empathy, and build meaningful connections with others. Conflict Resolution: Acquire strategies to navigate conflicts gracefully, turning them into opportunities for growth and understanding. Positive Mindset: Cultivate a positive mindset that propels you towards success and fulfillment, both personally and professionally.   🎓 Course Highlights: Expert-Led Content: Benefit from the knowledge of seasoned experts in psychology, emotional intelligence, and personal development. Interactive Modules: Engage with dynamic modules, exercises, and real-life scenarios to apply your newfound skills in practical situations. Community Support: Connect with a vibrant community of like-minded individuals on the same journey to emotional mastery, fostering collaboration and mutual growth. Certification: Earn an internationally recognized certification upon completion, showcasing your expertise in emotional intelligence.   🌟 Who Should Enroll: Professionals seeking a competitive edge in their careers. Individuals committed to personal growth and self-improvement. Leaders aspiring to create positive, high-performing teams. Anyone looking to enhance their emotional well-being and live a more fulfilling life.   Invest in yourself. Transform your life. 🌟 Course Curriculum Introduction to Emotional Intelligence Introduction to the Course 00:00 Introduction to Emotional Intelligence 00:00 The Self-Perception Realm Introduction to the Self-Perception Realm 00:00 Emotional Self-Awareness 00:00 Self-Regard 00:00 Self-Actualization 00:00 The Interpersonal Realm Introduction to the Interpersonal Realm 00:00 Interpersonal Relationships 00:00 Empathy 00:00 Social Responsibility 00:00 The Self-Expression Realm Introduction to the Self-Expression Realm 00:00 Assertiveness 00:00 Independence 00:00 Emotional Expression 00:00 The Stress-Management Realm Introduction to the Stress-Management Realm 00:00 Optimism 00:00 Stress Tolerance 00:00 Flexibility 00:00 The Decision-Making Realm Introduction to the Decision-Making Realm 00:00 Reality Testing 00:00 Impulse Control 00:00 Problem Solving 00:00 Happiness and General Well-Being Happiness and General Well-Being 00:00

Emotional Mastery Certification
Delivered Online On Demand1 hour 10 minutes
£25

Employability : Soft Skills

By Compete High

Overview   With the ever-increasing demand for Soft Skills in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Soft Skills may be.   Learning about Soft Skills or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Soft Skills. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Soft Skills is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by compete high in this Employability : Soft Skills course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Employability : Soft Skills course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Employability : Soft Skills course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Soft Skills, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Soft Skills, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Soft Skills, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Employability : Soft Skills course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 - Introduction to Self-Improvement Introduction to Self-Improvement 00:00 Module 2 - How to Motivate Yourself How to Motivate Yourself 00:00 Module 3 - Grow Assertiveness Grow Assertiveness 00:00 Module 4 - Self Confidence and Self Esteem Self Confidence and Self Esteem 00:00 Module 5 - Improve Your Communication Skills Improve Your Communication Skills 00:00 Module 6 - Manage Your Time Properly Manage Your Time Properly 00:00 Module 7 - Cultivate Growth Mindset Cultivate Growth Mindset 00:00 Module 8 - All about Leadership Skills All about Leadership Skills 00:00 Module 9 - Think Critically and Solve Problem Think Critically and Solve Problem 00:00 Module 10 - Learn Teamwork and Collaboration Learn Teamwork and Collaboration 00:00 Module 11 - Negotiate Effectively Negotiate Effectively 00:00 Module 12 -Stress Management Stress Management 00:00 Module 13 - Being Competent to Decide Yourself Being Competent to Decide Yourself 00:00 Module 14 - Influencing and Persuasion Skills Influencing and Persuasion Skills 00:00 Module 15 - Adaptability and Flexibility Adaptability and Flexibility 00:00 Module 16 - Know How to Resolve Conflicts Know How to Resolve Conflicts 00:00 Module 17 - Planning and Organizing Skills Planning and Organizing Skills 00:00 Module 18 - Being Creative and Innovative Being Creative and Innovative 00:00

Employability : Soft Skills
Delivered Online On Demand18 hours
£25

Level 2 Certificate in Elderly Care

4.3(43)

By John Academy

Certificate in Elderly Care Course Description: Are you someone who treats the elderly with love and respect? Do you have the passion and patience to take care of them? If you are interested in becoming a professional in elderly care assistance, this Level 2 Certificate in Elderly Care course will help you make the steps to a career in elderly care and management. This elderly care course is designed to teach the basics of elderly care and how you can apply your knowledge to kickstart your career in health and social care. Since this profession requires patience, you will also be taught the fundamentals of stress management. Throughout this course, you will learn how to assist your patients in carrying out day-to-day activities they aren't able to do independently. You will also learn the basics of health and safety and how to remain professional when you encounter antisocial behaviour and aggression.  Do you think you have what it takes to take care of the elderly? Enrol in this CPD accredited course today and start your elderly care training online! Course Preview Who is the course for? Geriatric care professionals who want to improve their elderly care skills and management. People who have the interest to become part of the geriatric care. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path: The Level 2 Certificate in Elderly Care is a useful qualification to possess and would be beneficial for the following careers: Ageing Services Administrators Caregivers Geriatric Care Experts Geriatric Case Managers Social Workers Updated Version - Level 2 Certificate in Elderly Care Module 1 Dealing And Caring Elderly Module 1 Dealing And Caring Elderly 00:15:00 Module 2 Risk Factors Module 2 Risk Factors 00:11:00 Module 3 Safeguarding The Health Of The Elderly Module 3 Safeguarding The Health Of The Elderly 00:18:00 Module 4 Caring for Elderly Diagnosed of Dementia Module 4 Caring for Elderly Diagnosed of Dementia 00:40:00 Module 5 Top Outdoor Elderly Activities Module 5 Top Outdoor Elderly Activities 00:14:00 Module 6 The Basics Of Caring For The Elderly Pressure Sores Module 6 The Basics Of Caring For The Elderly Pressure Sores 00:11:00 Module 7 Mental Health Basics Module 7 Mental Health Basics 00:09:00 Module 8 Effective Caring For Your Elderly Relative Home Help Module 8 Effective Caring For Your Elderly Relative Home Help 00:20:00 Module 9 Are you Resilient Module 9 Are you Resilient 00:14:00 Module 10 Caring For The Elderly- A Stressful Job Module 10 Caring For The Elderly- A Stressful Job 00:25:00 Module 11 Healthy Relationships Module 11 Healthy Relationships 00:09:00 Module 12 Listening To Your Parents Even Now Module 12 Listening To Your Parents Even Now 00:21:00 Module 13 The Caregiver Enemy No 1 Module 13 The Caregiver Enemy No 1 00:14:00 Module 14 Taking Care Of Yourself As Well As The Elderly Vacation And Respite Module 14 Taking Care Of Yourself As Well As The Elderly Vacation And Respite 00:15:00 Old Version - Level 2 Certificate in Elderly Care Elderly Care Introduction To Guide To Dealing And Caring Elderly 01:00:00 Caring For Elderly Parents or Relatives While Keeping Your Money 00:30:00 How To Handle Bad Behaviour Problems By Elderly Parents 00:30:00 Effective Caring For Your Elderly Relative's: Home Help 00:30:00 Going to A Better Place 00:15:00 Listening to Your Parents Even Now 00:30:00 Way To Improve Quality Of Life For Your Senior 00:30:00 The Basics Of Caring For The Elderly: Pressure Sores 00:30:00 The Golden Rule Of Caring For The Elderly Revealed! 00:30:00 The Greatest Loss Of Them All 00:30:00 Watching Your Step: Avoiding And Dealing With Falls Whilst Caring For The Elderly 00:30:00 Caring For The Elderly- A Stressful Job 00:30:00 4 Most Common Ailments Affecting The Elderly 01:00:00 Top Outdoor Elderly Activities 00:30:00 Safeguarding The Health Of The Elderly 00:30:00 Taking Care Of Yourself As Well As The Elderly: Vacation And Respite 00:30:00 The Caregiver's Enemy No.1 00:15:00 Mock Exam Mock Exam- Level 2 Certificate in Elderly Care 00:20:00 Final Exam Final Exam- Level 2 Certificate in Elderly Care 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Level 2 Certificate in Elderly Care
Delivered Online On Demand13 hours 36 minutes
£23.99

Advanced Change Management: Part 3

By iStudy UK

Course Description Get instant knowledge from this bite-sized Advanced Change Management: Part 3 course. This course is very short and you can complete it within a very short time. In this Advanced Change Management: Part 3 course you will get fundamental ideas of change management, the key understanding of project management, stress management and so on. Enrol in this course today and start your instant first step towards learning about performance management. Learn faster for instant implementation. Learning outcome  Understand performance management Gain in-depth knowledge of project management Deepen your understanding of risk assessment and management Learn about stress management How Much Do Change Managers Earn? Senior - £93,000(Appx.) Average - £59,000(Appx.) Starting - £37,000(Appx.) Requirement Our Advanced Change Management: Part 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Advanced Change Management: Part 3 Module 01: Performance Management 00:18:00 Module 02: Project Management 00:19:00 Module 03: Risk Assessment and Management 00:15:00 Module 04: Stress Management 00:16:00 Assignment Assignment - Advanced Change Management: Part 3 00:00:00

Advanced Change Management: Part 3
Delivered Online On Demand1 hour 8 minutes
£25

Team Management: Part 2

By iStudy UK

Course Description Understand the strategies and techniques of successfully managing a team with the Team Management: Part 2 course. In this valuable course, you will pick up the key skills for talent management. The course will show you effective ways of stress management and how to take care of mental health. From this Team Management: Part 2 course, you will be able to grasp succession planning techniques. Not just that, the course will also provide you with practical skills for negotiation. Enrol in the course and master the skills of team management. Learning outcome  Learn the fundamental skills for talent management Understand the strategies of stress management Gain in-depth knowledge about succession planning Master the skills of negotiation How Much Do Team Leaders Earn? Senior - £44,000(Appx.) Mid Career - £26,000(Appx.) Starting - £19,000(Appx.) Requirements Our Team Management: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Team Management: Part 2 Module 01: Talent Management 00:33:00 Module 02: Stress Management and Mental Health 00:21:00 Module 03: Succession Planning 00:29:00 Module 04: Negotiation Techniques 00:17:00 Assignment Assignment - Team Management: Part 2 00:00:00

Team Management: Part 2
Delivered Online On Demand1 hour 40 minutes
£25