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Are you passionate about making a difference in mental health care? Do you want to become a leader in ensuring the rights and dignity of individuals are upheld? Our MCA (Mental Capacity Act) and DOLS (Deprivation of Liberty Safeguards)in Mental Health Care course is designed for professionals like you, who aspire to elevate their skills and knowledge in this crucial field. According to NHS Jobs a MCA advisor role can earn from £35,000 to £40,000 in a year depending on qualification, experience, location and other factors. Don't miss out on this opportunity to enhance your professional skills and make a significant impact in mental health care. Join our MCA & DOLS in Mental Health Care course today and become a champion for those in need. Key Features: CPD Certified MCA & DOLS of Mental Health Care course Free Certificate Developed by Specialist Lifetime Access Course Curriculum of MCA & DOLS of Mental Health Care: Module 01: Understanding the Mental Capacity Act Module 02: Evaluating Mental Capacity Module 03: Decision-Making in the Best Interest Module 04: Advocacy and Future Planning Module 05: Administering Care or Treatment for Individuals Lacking Capacity Module 06: Privacy and Documentation Practices Module 07: Government Bodies and Services Established by MCA Act 2005 Module 08: Intersection with Legislation, Policies, and Procedures Module 09: Safeguards Against Deprivation of Liberty Module 10: Authorised Deprivation Situations Module 11: Legal Foundations of Deprivation of Liberty Safeguards Module 12: The Mental Capacity Act (2005) and Safeguards During a Pandemic Module 13: Liberty Safeguards (LPS) Implementation Learning Outcomes: Understanding MCA Principles: Comprehend the foundational aspects of the Mental Capacity Act (MCA). Assessing Mental Capacity: Develop skills in systematically evaluating an individual's mental capacity. Best Interest Decision-Making: Apply ethical considerations in making decisions in the best interest. Advocacy and Planning: Demonstrate proficiency in advocating for individuals and facilitating future planning. Administering Care Legally: Execute lawful administration of care and treatment for individuals lacking capacity. Legal Safeguards Awareness: Acquire knowledge on legal safeguards and deprivation of liberty situations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This MCA & DOLS of Mental Health Care course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of MCA & DOLS of Mental Health Care. Moreover, this course is ideal for: Healthcare professionals in mental health care settings. Social workers dealing with vulnerable populations. Legal professionals specialising in mental health Care legislation. Administrators responsible for mental health care facilities. Individuals seeking comprehensive understanding of mental health Care legislation. Anoyone who wants to know more about MCA & DOLS of Mental Health Care. Requirements There are no requirements needed to enrol into this MCA & DOLS of Mental Health Carecourse. We welcome individuals from all backgrounds and levels of experience to enrol into this MCA & DOLS of Mental Health Care course. Career path After finishing this MCA & DOLS of Mental Health Care course you will have multiple job opportunities waiting for you. Some of the Job sectors of MCA & DOLS of Mental Health Care are: Mental Health Care Advocate Capacity Assessment Officer Mental Health Policy Analyst Deprivation of Liberty Safeguards Coordinator Mental Health Legislation Consultant Future Planning and Advocacy Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

🌬️ Breathe Easy with Respiratory Protection and Safety Training Course! 🛡️ Are you ready to safeguard your respiratory health and ensure workplace safety? Dive into the world of respiratory protection and safety with our comprehensive training course. Designed to equip you with the knowledge and skills needed to navigate hazardous environments with confidence, this course is your ticket to a safer, healthier future. Let's explore why enrolling in our Respiratory Protection and Safety Training Course is a game-changer for you and your career.   🔍 Why Respiratory Protection and Safety Training? In today's world, respiratory hazards abound in various workplaces, from construction sites to industrial facilities and healthcare settings. Understanding how to protect yourself from airborne contaminants and hazardous particles is crucial for maintaining optimal health and safety standards. Our Respiratory Protection and Safety Training Course provide you with the essential tools and techniques to mitigate risks, prevent respiratory illnesses, and ensure compliance with regulatory standards.   📚 Course Highlights: Comprehensive Curriculum: Our course covers a wide range of topics, including respiratory hazards, respirator types, fit testing, maintenance procedures, and emergency protocols. Expert Instruction: Learn from experienced instructors who are experts in respiratory protection and safety, providing you with invaluable insights and practical guidance. Interactive Learning: Engage in dynamic lectures, hands-on exercises, case studies, and simulations to reinforce your understanding and skills. Practical Applications: Gain real-world experience through simulations and scenarios that mimic workplace environments, allowing you to apply your knowledge in realistic settings. Certification: Upon successful completion of the course, receive a certification that demonstrates your proficiency in respiratory protection and safety, enhancing your credibility and marketability.   👨‍🔬 Who is this for? Healthcare Professionals: Nurses, doctors, and healthcare workers who deal with infectious diseases and airborne contaminants. Construction Workers: Individuals working in construction, demolition, or renovation projects where dust, fumes, and other respiratory hazards are prevalent. Industrial Workers: Factory workers, miners, and manufacturing personnel exposed to airborne chemicals, gases, and particulates. Emergency Responders: Firefighters, paramedics, and rescue workers who encounter hazardous materials and environmental contaminants in the line of duty.   🚧 Career Path: Health and Safety Officer: Become a crucial member of organizations, ensuring compliance with health and safety regulations and implementing respiratory protection protocols. Occupational Health Specialist: Specialize in assessing workplace hazards, designing control measures, and promoting respiratory safety practices to protect workers' health. Industrial Hygienist: Conduct air quality assessments, monitor respiratory hazards, and develop strategies to mitigate risks in industrial settings. Safety Trainer: Share your expertise by training employees on respiratory protection and safety measures, fostering a culture of safety and compliance within organizations.   📝 FAQs (Frequently Asked Questions): Q: Is this course suitable for beginners? A: Absolutely! Our Respiratory Protection and Safety Training Course cater to individuals of all levels, from beginners to experienced professionals. We provide comprehensive instruction and guidance to ensure everyone can grasp the concepts and apply them effectively.   Q: How long does it take to complete the course? A: The duration of the course may vary depending on the format and pace of learning. However, typically, our course can be completed within a few weeks, allowing you to quickly acquire the necessary skills and knowledge to enhance your respiratory protection practices.   Q: Will I receive a certification upon completion? A: Yes, upon successful completion of the course, you will receive a certification that demonstrates your proficiency in respiratory protection and safety. This certification is recognized and valued by employers across various industries.   Q: Can I access the course materials online? A: Yes, our Respiratory Protection and Safety Training Course offer online access to course materials, allowing you to learn at your own pace and convenience. You can access lectures, resources, and interactive activities from anywhere with an internet connection.   Q: How will this course benefit my career? A: By completing our course, you will gain valuable skills and knowledge that are highly sought after in today's workforce. Whether you're looking to advance in your current role, transition to a new career path, or enhance your professional credentials, our Respiratory Protection and Safety Training Course can open doors to exciting opportunities.   🌐 Take the First Step Towards Respiratory Safety! Don't wait until it's too late. Enroll now in our Respiratory Protection and Safety Training Course and embark on a journey towards safeguarding your health and securing your future. Together, let's breathe easy and thrive in a safer, healthier workplace! 🌬️🔒👩‍🔬 Course Curriculum Module 1_ Introduction to Respiratory Protection Introduction to Respiratory Protection 00:00 Module 2_ Respiratory System and Its Functions Respiratory System and Its Functions 00:00 Module 3_ Respiratory Hazards and Risk Assessment Respiratory Hazards and Risk Assessment 00:00 Module 4_ Types of Respiratory Protection Equipment Types of Respiratory Protection Equipment 00:00 Module 5_ Proper Use and Fit of Respirators Proper Use and Fit of Respirators 00:00 Module 6_ Respirator Cleaning and Maintenance Respirator Cleaning and Maintenance 00:00

🔧 Unlock the Power of Safety: Hand & Power Tool Safety Training Course! 🔨 Are you ready to revolutionize the way you handle hand and power tools? Welcome to the ultimate safety training experience designed to empower you with the knowledge and skills needed to work confidently and safely with a wide range of tools. Whether you're a seasoned professional or just starting your journey in the workshop, our comprehensive course is your key to unlocking a world of safety and efficiency.   ️ Why Hand & Power Tool Safety Matters In the fast-paced world of construction, manufacturing, and DIY projects, hand and power tools are indispensable assets. However, without proper safety training, these tools can pose significant risks to users, leading to accidents, injuries, and even fatalities. By investing in hand and power tool safety training, you're not just protecting yourself - you're safeguarding your colleagues, your projects, and your future.   🛠️ Benefits of Taking Our Course ✅ Enhanced Safety: Learn essential safety practices and protocols to prevent accidents and injuries while using hand and power tools. ✅ Increased Efficiency: Master efficient techniques for using tools safely and effectively, boosting productivity and minimizing downtime. ✅ Confidence Building: Gain the confidence to tackle any task with the assurance that you have the skills and knowledge to handle tools safely. ✅ Industry Recognition: Earn a certification that demonstrates your commitment to safety and professionalism, enhancing your credibility in the workplace. ✅ Peace of Mind: Enjoy peace of mind knowing that you have the skills and know-how to protect yourself and others from potential hazards.   🔍 Who is this for? 👷‍️ Construction Workers: Whether you're working on a skyscraper or a residential home, safety should always be your top priority. Our course equips construction workers with the essential skills to navigate the hazards of the job site safely. 🛠️ Maintenance Technicians: From repairing machinery to performing routine maintenance tasks, maintenance technicians rely on hand and power tools every day. Our course ensures they have the knowledge and skills to do their job safely. 👨‍🔧 DIY Enthusiasts: Even DIY projects around the house can pose risks if proper safety precautions aren't followed. Our course is perfect for DIY enthusiasts looking to protect themselves and their loved ones while tackling home improvement projects.   🚀 Career Path 🔩 Construction Industry: In the construction industry, safety is paramount. By completing our Hand & Power Tool Safety Training Course, you'll position yourself as a safety-conscious professional, opening doors to new opportunities and advancement. 🔧 Manufacturing Sector: Manufacturing facilities rely on skilled workers who prioritize safety. With our certification in hand, you'll stand out as a safety-conscious candidate in the competitive manufacturing sector. 🛠️ Maintenance and Repair: From automotive repair shops to industrial maintenance departments, safety is a top priority. Our course equips maintenance technicians with the safety skills needed to excel in their field and advance their careers.   🔍 FAQs ❓ Q: Is this course suitable for beginners? A: Absolutely! Our course is designed to cater to individuals of all skill levels, from beginners to seasoned professionals. We start with the basics and gradually progress to more advanced topics, ensuring that everyone can benefit from the training. ❓ Q: How long does the course take to complete? A: The duration of the course may vary depending on your pace and schedule. On average, most students complete the course within a few weeks, but you're free to progress at your own pace and revisit modules as needed. ❓ Q: Is the certification recognized in the industry? A: Yes, our certification is widely recognized in the industry and demonstrates your commitment to safety and professionalism. Many employers value candidates who have completed accredited safety training courses like ours. ❓ Q: Are there any prerequisites for enrolling in the course? A: There are no specific prerequisites for enrolling in the course. However, a basic understanding of hand and power tools and a willingness to prioritize safety are beneficial. ❓ Q: How can I access the course materials? A: Once you enroll in the course, you'll gain access to our online learning platform, where you'll find all the course materials, including videos, tutorials, quizzes, and downloadable resources. You can access the platform anytime, anywhere, using a computer or mobile device with internet access.   🌐 Don't Leave Safety to Chance - Enroll Today! Don't take chances with your safety or the safety of those around you. Invest in your future by enrolling in our Hand & Power Tool Safety Training Course today and unlock a world of safety, efficiency, and professionalism. Your tools are your allies - let us help you harness their power safely! 🔒🔧✨ Course Curriculum Module 1 Introduction to Hand and Power Tool Safety Introduction to Hand and Power Tool Safety 00:00 Module 2 Hand Tool Safety Hand Tool Safety 00:00 Module 3 Power Tool Safety Power Tool Safety 00:00 Module 4 Pneumatic Tool Safety Pneumatic Tool Safety 00:00 Module 5 Electrical Tool Safety Electrical Tool Safety 00:00 Module 6 Personal Protective Equipment (PPE) Personal Protective Equipment (PPE) 00:00

This workshop has been designed to help managers understand their responsibilities and what they need to do to ensure compliance with current workplace legislation - including the fire safety and CDM regulations. The day will cover the legal background - including an appreciation of how safety legislation has evolved and why; the logic behind recent developments and the implications for staff and employers; key areas of current legislation; roles and responsibilities in health and safety management, including monitoring contractors and suppliers effectively; implementing sound health and safety policies and procedures; getting staff on board, and implementing effective systems. Also, recognising potential risks and hazards and developing strategies to minimise their impact in the workplace. This course will give participants an understanding of: The broader context of the key areas of health and safety regulation which apply to your organisation Existing health and safety practice and guide them in how to shape and implement an effective health and safety policy What they should do and the procedures to support it Potential areas of risk in the workplace - and how to take action to minimise the threat to staff safety How sound health and safety processes can contribute to business performance 1 Understanding the workplace legislation Overview of health and safety and workplace legislation Compliance, the role of the facilities manager, and who is accountable? Breakout session to discuss where we are now and to highlight issues of concern Applying required policies and procedures Developing and implementation/review of the safety policy Communicating with users, clients and contractors Health and safety manual 'Selling' health and safety 2 Key legislation - a practical working guide Asbestos Regulations Construction (Design and Management) Regulations 2007 / 2015 Control of Substances Hazardous to Health (COSHH) Regulations Disability Discrimination Act (DDA) Display Screen Equipment (DSE) Regulations 1992 Electricity at Work Regulations 1989 Fire Precautions (Workplace ) Regulations 2006 Health and Safety (Consultation with Employees) Regulations 1996 Health and Safety (First Aid) Regulations 1981 Health and Safety at Work etc. Act 1974 Management of Health and Safety at Work Regulations 1992 Manual Handling Operations Regulations 1992 Portable Appliance Testing (PAT) Provision and Use of Work Equipment Regulations 1992 REACH - Registration, Evaluation, Authorisation and restriction of Chemicals Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations (RIDDOR) 1995 Waste Electrical and Electronic Equipment (WEEE) Regulations 2006 Work Equipment Regulations 3 Controlling contractors Understanding the Regulations Selecting and assessing contractors Understanding and setting accountability Why a method statement? How to apply a permit to work system Safe systems of work Round-table discussion to bring out issues from participants' own experience 4 Risk assessment Understanding your hazards Identifying specialist areas How to undertake these assessments Implementation of sound systems and processes Syndicate exercise identifying where assessments are needed and carrying out assessments 5 Keeping the work environment safe Sick building syndrome and legionella Asbestos Waste management Pest control Provisions for first aid Accident reporting and investigation At-work driver safety Security 6 Fire safety Understanding the Regulatory Reform Fire Safety Order Fire certificates The fire risk assessment Testing fire-fighting equipment? Emergency procedures Workshop to examine the procedures for dealing with different types of emergencies 7 Ergonomics programme Ergonomics - important or irrelevant? Are you complying with HSE regulations? Furniture and equipment Display screen equipment assessments Homeworking - your concern or not? Syndicate exercise to review what to do when relocating or refurbishing an office 8 Inspecting and auditing Role of Health and Safety Executive Inspectors - 'be prepared' FM role Staff/trade union involvement Independent audits Records and reports Communicating the results 9 Action plan Participants to list actions they need to take after the course

The Facilitation Coach is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Facilitation Coach consists of several modules that take around 7 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn a free e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.

CAVA is a combined of assessment of occupational competence in the work environment, and the assessment of vocational skills, knowledge and understanding. Level 3: Certificate in Assessing Vocational Achievement (RQF) course is suitable for people who assess vocational skills, knowledge and understanding other than in the work environment (e.g. a workshop, classroom or other training environment).

Diploma in Construction Management Level 3 covers essential theories, principles, and practical techniques applicable to the construction industry. From understanding project procurement methods to mastering construction management processes, this diploma equips you with the knowledge and skills needed for a successful career in construction management

The Petroleum Products: Specifications Properties Market Demand course offers comprehensive insights into various aspects of petroleum products. Participants will delve into the specifications, properties, and market demand of different products, such as gasoline, gas oil, heating gas oil, heavy fuel oil, LPG, jet fuel, lubricating oil, bitumen, and more. This course provides valuable knowledge about the characteristics and utilization of various petroleum products. Learning Outcomes: Understand the importance of petroleum products in modern society. Explore the specifications and properties of gasoline as a crucial fuel. Learn about gas oil and its applications in various industries. Study heating gas oil and its significance in heating systems. Gain insights into heavy fuel oil and its use in marine and industrial settings. Understand the properties and applications of LPG (liquefied petroleum gas). Explore naphtha and its role as a petrochemical feedstock. Learn about jet fuel, lubricating oil, and bitumen and their uses. Why buy this Petroleum Products : Specifications Properties Market Demand? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Petroleum Products : Specifications Properties Market Demand there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Professionals in the petroleum industry seeking a deeper understanding of product properties. Students pursuing careers in energy, chemical engineering, or related fields. Individuals interested in learning about different petroleum products and their applications. Engineers and technicians involved in refining, storage, and transportation of petroleum products. Prerequisites This Petroleum Products : Specifications Properties Market Demand does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Petroleum Products : Specifications Properties Market Demand was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Petroleum Engineer: Design, develop, and optimize processes for petroleum extraction and production. Refinery Operator: Operate and maintain equipment in petroleum refining facilities. Chemical Engineer: Work on designing and implementing processes for chemical production. Energy Analyst: Analyze energy markets, consumption patterns, and trends. Environmental Compliance Officer: Ensure compliance with regulations related to petroleum product handling and disposal. Course Curriculum Unit 01: About the Course Introduction 00:02:00 Unit 02: Petroleum Products Many products, many applications 00:04:00 Various classifications 00:02:00 Specifications 00:01:00 Unit 03: The Demand for Oil Products Current consumptions 00:02:00 How consumption changed - Overview 00:03:00 How consumption changed by market sector 00:02:00 How consumption changed - Automotive fuels 00:02:00 Demand for automotive fuels 00:03:00 The automotive vehicle fleet 00:03:00 Gasoline or Gas Oil? 00:05:00 Future demand for gasoline and gas oil 00:01:00 Consumption of automotive fuels - Income and price 00:01:00 Unit 04: Gasoline Octane number 00:03:00 Vapor pressure 00:01:00 Relative density 00:02:00 Various gasoline grades with # octane numbers 00:03:00 Unleaded gasoline 00:03:00 US oxygenated and reformulated gasolines 00:02:00 Europe: The Auto Oil Programme 00:03:00 Unit 05: Gas Oil Main characteristics 00:02:00 Auto-ignition and Cetane Index 00:02:00 Cold temperature performance 00:03:00 Sulfur content 00:02:00 Appearance 00:01:00 Unit 06: Heating Gas Oil Generalities 00:01:00 The market for heating gas oil 00:02:00 Specifications 00:01:00 Unit 07: Heavy Fuel Oil Generalities 00:01:00 Heavy fuel oil consumption 00:06:00 Specifications 00:02:00 Unit 08: Liquefied Petroleum Gas - LPG Generalities 00:01:00 LPG production 00:03:00 The market for LPG 00:04:00 Unit 09: Naphtha and Petrochemical Feedstocks Naphtha and petrochemical feedstock 00:03:00 Unit 10: Jet Fuel Generalities 00:02:00 The market for jet fuel 00:02:00 Specifications 00:03:00 Unit 11: Lubricating Oil The market for lubricating oil 00:02:00 Some technical aspects 00:04:00 Unit 12: Bitumen Generalities 00:03:00 Bitumen demand 00:03:00 Unit 13: Conclusion Conclusions 00:01:00 Assignment Assignment - Petroleum Products : Specifications Properties Market Demand 00:00:00

Medical Secretary: Medical Secretary Training Online A medical secretary: medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary: medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary: Medical Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Medical Secretary: Medical Secretary Training course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary: Medical Secretary Training course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Special Offers of this Medical Secretary Course This Medical Secretary Course includes 5 FREE PDF Certificates. Lifetime access to this Medical Secretary Course Instant access to this Medical Secretary: Medical Secretary Course Get FREE Tutor Support from Monday to Friday in this Medical Secretary: Medical Secretary Course Courses are included in this Medical Secretary: Medical Secretary Training course Course 01: Diploma in Medical Receptionist and Secretary Course 02: Medical Terminology Course 03: Executive Secretary & PA Training Course 04: Office Management and Administration Course 05: Level 2 Customer Service Medical Secretary & Terminology with Executive Secretary & PA Training Industry Experts Designed this Medical Secretary: Medical Secretary Training course into 13 detailed modules. Detailed course curriculum of the Diploma in Medical Receptionist & Secretary: Module 1: The National Health Service Module 2: Patient (Customer) Care Module 3: Communication Module 4: Law, Ethics and Medicine Module 5: Health & Safety in a Clinical Environment Module 6: Practical Reception Skills in General Practice Module 7: The Hospital Service Module 8: Private Medicine Module 9: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine Detailed course curriculum of the Medical Terminology: Module 01: Introduction to Medical Terminology Module 02: Body Systems Terminology Module 03: Medical Specialties and Procedures Module 04: Common Medical Conditions and Diseases Module 05: Medical Documentation and Communication Module 06: Pharmacology Module 07: You Have to Know Other Topics Detailed course curriculum of the Executive Secretary & PA Training: Module 1: Personal Assistant Fundamentals Module 2: Business Telephone Approaches Module 3: Information regarding shipping and mail services Module 4: An Overview of Travel Arrangements Module 5: Outline setting up conferences and meetings Module 6: Management of time Module 7: Systems for Record Keeping and Filing Module 8: Business Writing Techniques Module 9: Communication Skills Module 10: Customer Service Module 11: Basics of Microsoft Office Skills Detailed course curriculum of the Office Management and Administration: Module 01: Fundamentals of Office Administration Module 02:Qualities of an Effective Administrator Module 03: Information regarding shipping and mail services Module 04: Ways to create effective plans and schedule Module 05: Outline setting up conferences and meetings Module 06: Business Writing Techniques Module 07: Management of time Module 08: An Overview of Stress Management Module 09: Telephone Business Proficiency Module 10: Communication Techniques Module 11: Strategies to manage conflicts Module 12: Business etiquette guidelines Module 13:Basics of Microsoft Office Skills Detailed course curriculum of the Level 2 Customer Service: Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers Who is this course for? Medical Secretary & Terminology with Executive Secretary & PA Training This Medical Secretary: Medical Secretary Training Course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities.

Level 4 Internal Quality Assurance IQA qualification is previously known as V1 or Verifier award in the is a 12 credit and 90 guided learning hour. It does not only relate to the training industry, it can be quality assurance within any field and sector. If you have been looking after the quality of training or have been responsible for making sure employees work according to procedures and practice within your work place, you can transfer your experience and get qualified as an Internal Quality Assurer.