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1707 Courses

Providing Outstanding Customer Service

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Providing Outstanding Customer Service
Delivered OnlineFlexible Dates
£1,500

Pharmacy Assistant Diploma Course (Online) - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that over 1 million people in the UK visit a pharmacy every single day? Pharmacies play a vital role in our healthcare system, and pharmacy assistants are a key part of keeping them running smoothly. Are you interested in a career supporting pharmacists and helping patients with their health? This Pharmacy Assistant Diploma could be the perfect first step. The Pharmacy Assistant Diploma Bundle provides a well-rounded foundation for a successful career in pharmacy. You'll gain a strong understanding of pharmacy procedures, medication control and administration, and essential medical terminology. Our diploma also covers key areas like human anatomy, first aid, and even the latest developments in COVID-19 critical care. Our Bundle Contains 8 of Our Premium Courses for One Discounted Price: Course 01: Pharmacy Assistant and Technician Foundation Training Course 02: Control and Administration of Medicines Online Training Course Course 03: Medical Transcription Course 04: Nurse Prescribing Diploma Course 05: Anatomy and Physiology of Human Body Course 06: Diabetes Awareness (Type 1 and Type 2) Course 07: First Aid Trainer Course Course 08: COVID-19 Critical Care: Understanding and Application Whether you're looking for a new career path or want to advance in your current role within a pharmacy, this diploma equips you with the expertise and confidence to succeed. Enrol today and take the first step towards a fulfilling career in pharmacy! Learning Outcomes of Pharmacy Assistant Explain key legislation and guidelines governing pharmacy practice in the UK. Identify and classify different medication forms and their administration methods. Accurately measure and dispense medications based on prescriptions. Communicate effectively with patients and healthcare professionals. Recognize and respond to potential medication errors. Contribute to a safe and efficient pharmacy environment. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Pharmacy Assistant Get a free student ID card with Pharmacy Assistant Training program (£10 postal charge will be applicable for international delivery) The Pharmacy Assistant is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Pharmacy Assistant course materials The Pharmacy Assistant comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Pharmacy Assistant and Technician Foundation Training Module 1: Introduction to Pharmacy Assistant and Pharmacy Technician Module 2: Job Role of Pharmacy Technicians Module 3: Pharmacy Assistant Patient Counselling Guide Module 4: Communication in Pharmacy Settings Module 5: The Pharmacy Team and Practices Module 6: Prescription and Dispensing in Pharmacies Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 8: Inventory Control and Management in Pharmacies Module 9: Standard Operating Procedures (SOPs) Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology Course 02: Control and Administration of Medicines Online Training Course Module 01: Medicine Management Fundamentals Module 02: Importance Of Medicine Management Module 03: Prescribing Medication Effectively Module 04: Common Problems - Pharmacological Management Module 05: Common Medicines To Use Module 06: Palliative Care Module 07: The Four Principles Of Medicine Optimisation Module 08: Managing Medication In Residential Aged Care Facilities (RACFs) Module 09: Law And Legislation Course 03: Medical Transcription Module 01: Introduction To Medical Transcription Module 02: The What, How, Who And Why Of Medical Transcription Module 03: Understanding Medical Reports Module 04: Medical Language Boot Camp Module 05: Formatting: The Basics Module 06: Data Protection =========>>>>> And 6 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*8 = £65) CPD Hard Copy Certificate: £29.99 CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Pharmacy Assistant bundle. This Pharmacy Assistant bundle is ideal for: Healthcare enthusiasts Pharmacy assistants Retail pharmacy staff Disclaimer: The Pharmacy Technician course is not accredited by the GPhC therefore students completing the course(s) will not be eligible for registration with the GPhC as a pharmacy technician nor will they meet the GPhC's training requirements to work as pharmacy technician. Requirements You will not need any prior background or expertise to enrol in this Pharmacy Technician bundle. Career path After completing this Pharmacy Technician bundle, you are to start your career or begin the next phase of your career. Pharmacy assistant Dispensary technician Medical receptionist Healthcare assistant Clinical support worker Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Pharmacy Assistant Diploma Course (Online) - CPD Certified
Delivered Online On Demand45 hours
£41

Food Hygiene and Safety Level 3

By Learn Era

Overview Our comprehensive course is designed to provide you with the necessary skills and knowledge to excel in your field. Developed by professionals with years of experience, this course is perfect for anyone looking to kick start their career or advance their skills. It features an audio-visual presentation and easy-to-learn modules, allowing for a self-paced learning experience. Our expert online support team is available during weekdays to assist you throughout the course. Learning Outcomes Upon completion of the course, you will be able to: Understand the fundamentals and its applications. Develop the necessary skills to succeed in the field . Apply your newly acquired knowledge to real-world scenarios. Create effective and efficient solutions for relevant topics. Enhance your employability and career prospects. It is designed to provide you with the knowledge needed to stand out in the competitive job market. With lifetime access to course materials and the ability to learn at your own pace, this course is the perfect opportunity to improve your skills and advance your career. You can learn at your own pace, from the comfort of your home, as all course materials are accessible online at any time. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Why should you study this course? The course offers a comprehensive introduction to the subject matter and provides a solid foundation for further study. It will also help students to gain knowledge and skills that can be applied in their professional or personal life. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path The course is designed to equip you with the skills and knowledge you need to succeed in the field. After completing the course, you will be able to pursue a variety of career opportunities in different industries. Course Features Lectures 24 Quizzes 0 Duration 6 Hours 30 Minutes Skill level Beginner Language English Students 89 Assessments Yes Food Hygiene and Safety Level 3 Lecture1.1 Introduction to Food Hygiene and Safety Lecture1.2 Food Contamination Lecture1.3 Food Preparation and Cooking Lecture1.4 Food Safety Management Systems Lecture1.5 Food Packaging and Delivery Lecture1.6 Food Safety in Catering Lecture1.7 Food Safety in Retail Lecture1.8 Food Safety in Manufacturing Lecture1.9 Food Safety in Food Service and Hospitality Lecture1.10 Food Safety in Food Processing Show more items Assessment Lecture2.1 Assessment Order Your Certificate Lecture3.1 Order Your Certificate FAQs What is the format of the Food Hygiene and Safety Level 3 course? The course is self-paced and consists of video lectures, quizzes, and hands-on exercises. What is the duration of the course? The course is self-paced, so you can complete it at your own pace and schedule. Do I need any prior experience or qualifications to enrol in the course? No, there are no prerequisites for the course. Anyone with an interest in Food Hygiene and Safety Level 3 can enrol. What type of support is available during the course? Full tutor support is available from Monday to Friday, and you can also access 24/7 help or advice from our email and live chat teams.

Food Hygiene and Safety Level 3
Delivered Online On Demand6 hours 30 minutes
£29

Certificate in Health and Safety Manager at QLS Level 3 Course

5.0(2)

By Training Express

Managing health and safety isn’t just about paperwork and policies — it’s about keeping people safe, every day, in every workplace. The Certificate in Health and Safety Manager at QLS Level 3 brings together vital knowledge that covers workplace risks, accident prevention, and legal duties, helping you understand how to create safer environments without the waffle. This course is fully online, so you can study at your own pace from anywhere — whether you’re behind a desk or taking a lunch break. Health and safety roles are now more valued than ever across sectors such as construction, logistics, hospitality, and office-based settings. With regulations tightening and expectations rising, companies need people who understand the rules and know how to apply them properly. This course is a smart step if you’re aiming to move towards a health and safety management position or if you’re already in a supervisory role and want to sharpen your knowledge. Packed with essential insights, it focuses on helping you deal with everyday hazards and promote safer ways of working — without drowning in jargon. Let’s face it, fewer accidents mean fewer headaches — and that’s a win for everyone. Learning Outcomes Identify and mitigate manual handling hazards. Manage workplace incidents effectively. Address minor injuries with confidence. Understand and respond to electrical incidents. Implement robust fire safety measures. Design and execute fire evacuation procedures. Comprehend UK health and safety laws. Key Features FREE QLS-endorsed certificate 4 Free CPD Accredited Courses with Free e-Certificates CPD Accredited Hard Copy Certificates Fully online, interactive courses Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Courses Occupational Health and Safety Compliance and Risk Management Course Time Management in The Workplace First Aid at Work What Will You Learn from This Course? Navigating the realm of workplace safety can be daunting. This course breaks it down, offering clear insights into essential safety practices, from manual handling to legal compliance. Course Curriculum Module 1: Manual Handling Hazards and Injuries Discover the risks of manual handling. Learn injury prevention techniques. Module 2: Incident Management at Work Understand workplace incidents. Master effective response strategies. Module 3: Dealing with Minor Injuries at Workplace Identify common minor injuries. Gain skills to address them promptly. Module 4: Electrical Incidents Explore electrical safety. Learn to handle related incidents. Module 5: Measures of Fire Safety Grasp fire safety essentials. Implement preventive measures. Module 6: Understanding Fires Dive into the science of fires. Recognise different fire types. Module 7: Fire Emergency: Evacuation Procedures Understand fire emergencies. Master evacuation best practices. Module 8: The Fire Plan and Safety Arrangements Design effective fire plans. Ensure robust safety arrangements. Module 9: Controlling and Reducing the Risks Identify workplace risks. Learn strategies to minimise them. Module 10: Personal Emergency Evacuation Plans (PEEP) Craft personalised evacuation plans. Ensure individual safety during emergencies. Module 11: Call for an Emergency Recognise when to raise alarms. Learn emergency communication essentials. Module 12: Health and Safety at Work and the Laws Understand UK safety laws. Ensure workplace compliance. Certificate Once you've successfully completed your course, you will immediately be sent a CPD Accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order a FREE QLS-endorsed certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Office managers overseeing facility safety. Warehouse supervisors keen on injury prevention. New business owners prioritising staff welfare. School administrators ensuring pupil safety. Construction site managers. Event organisers focusing on crowd safety. Retail store managers maintaining safe environments. Factory floor supervisors. Requirements No formal requirements are needed to enrol in this course. Career path Health and Safety Officer in manufacturing. Site Safety Coordinator in construction. Fire Safety Advisor in public sectors. Risk Assessment Manager in logistics. Workplace Safety Consultant. Incident Response Coordinator in large enterprises. Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. QLS Endorsed Certificate Hard copy certificate - Included

Certificate in Health and Safety Manager at QLS Level 3 Course
Delivered Online On Demand1 hour
£100

Business Intelligence Analyst - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! Did you know, according to UK statistics, businesses that leverage business intelligence practises are five times more likely to make swifter, more informed decisions? In the UK, recent industry reports suggest a surging demand for business intelligence skills, with a reported 21% increase in job postings over the last two years, underscoring the critical need for proficiency in this field. This Business Intelligence Analyst bundle is an essential set of courses for anyone looking to excel in the sphere of data-driven decision-making. Our Business Intelligence Analyst bundle starts with foundational knowledge in Business Analysis and progresses through to more advanced concepts, including Financial Modelling and Disruptive Innovation. With Business Intelligence Analyst courses that offer insight into Business Intelligence andData Mining, participants will gain an intimate understanding of how to transform raw data into actionable business insights. Courses are Included in This Business Intelligence Analyst Bundle: Course 01: Business Intelligence Analyst Course Course 02: Business Development Course 03: Strategic Business Management - Online Diploma Course Course 04: Business Performance Management Course 05: Business Intelligence and Data Mining Course 06: Research Methods in Business Course 07: International Business Principles Course 08: Financial Modelling for Decision-Making and Business Plan Course 09: Disruptive Innovation for Business Course 10: Business Plan for Entrepreneurs Course 11: Business Management and Finance Course Course 12: Capital Budgeting & Investment Decision Rules Course 13: Making Budget & Forecast Course 14: Branding Fundamentals for New Business Course 15: SAP Controlling (CO) - Product Costing S4HANA Course 16: SAP S4HANA Controlling - Cost Centre Accounting Course 17: Certificate in Purchasing and Procurement Course 18: Financial Analysis: Finance Reports Course 19: Financial Ratio Analysis for Business Decisions Course 20: Google Data Studio: Data Analytics Transform your career trajectory with high-level training that positions you at the forefront of business innovation and strategy. This course bundle is your gateway to becoming a pivotal asset in any organisation, equipped to handle complex challenges and capitalise on new opportunities. Don't just compete-lead! Enrol today to step into the role of a visionary business leader ready to drive success! Learning Outcomes of Business Intelligence Analyst Bundle: Develop an understanding of fundamental business analysis and strategic management concepts. Learn to apply business intelligence tools for effective data mining and performance management. Gain skills in financial modelling for strategic decision-making and business planning. Understand the principles of international business and global market analysis. Acquire knowledge in research methods applicable to real-world business challenges. Master the process of crafting a comprehensive business plan as an entrepreneur. With our Business Intelligence Analyst exclusive bundle, you will get a PDF Certificate, PDF Transcript and Digital Student ID Card (worth £180) Absolutely FREE. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Business Intelligence Analyst Course Module 01: Introduction to Business Analysis Module 02: Business Environment Module 03: Business Processes Module 04: Business Analysis Planning and Monitoring Module 05: Strategic Analysis and Product Scope Module 06: Solution Evaluation Module 07: Investigation Techniques Module 08: Ratio Analysis Module 09: Stakeholder Analysis and Management Module 10: Process Improvement with Gap Analysis Module 11: Documenting and Managing Requirements Module 12: Business Development and Succession Planning Module 13: Planning & Forecasting Operations Module 14: Business Writing Skills Course 02: Business Development Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions Module 16: Analysing Solutions Module 17: Selecting a Solution Module 18: Negotiation Techniques Module 19: Communication Skills Module 20: Skills of an Effective Administrator Module 21: What is Marketing? Module 22: Common Marketing Types Module 23: Conflict Management Module 24: Talent Management Module 25: Managing Risk and Recovery Module 26: Time Management Module 27: Business Etiquette Course 03: Strategic Business Management - Online Diploma Course Module 01: Introduction to Strategic Management Business Module 02: Corporate Governance Module 03: Industry Analysis Module 04: Strategy Formulation Module 05: Strategy Implementation Module 06: Evaluation and Control Module 07: Building a Brand Module 08: Generating Success from the Customer Relationship Module 09: Social Responsibility and Ethics in Strategic Management Module 10: Getting Ready for Business Improvement =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring business leaders Strategic managers Business analysts Investment advisors Legal consultants Entrepreneurial individuals Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Business Development Manager: £30,000 - £70,000 Strategic Business Manager: £35,000 - £78,000 Business Analyst: £30,000 - £60,000 Investment Advisor: £28,000 - £65,000 Commercial Lawyer: £50,000 - £100,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Business Intelligence Analyst - CPD Certified
Delivered Online On Demand9 days
£109

Gemology Online Diploma Course

5.0(14)

By Training Express

Discover the captivating world of gemstones with our Gemology Online Diploma Course, designed to illuminate the science and art behind these natural treasures. This course offers an insightful journey through the origins, characteristics, and classifications of gems, starting with their formation deep within the Earth. You will explore the fascinating interplay of colour, clarity, and brilliance that defines each stone, while learning how fashioning techniques shape gems into exquisite jewellery pieces. Perfectly tailored for enthusiasts and professionals alike, this course presents knowledge in a clear, structured manner that enhances your understanding of gemology from wherever you are. Throughout the modules, you will delve into essential topics such as gem testing methods, weight and measurement standards, and the identification of precious gemstones. This diploma provides a solid foundation to appreciate the intricate details that distinguish one gem from another. With a focus on theory delivered in an engaging and accessible format, the course supports your passion for gems without requiring physical attendance. Whether your interest lies in personal enrichment or advancing your career, this gemology diploma equips you with the expertise to confidently discuss and assess gemstones with precision and insight. Key Features Free PDF Certificate CPD Accredited Lifetime Access Instant Access Gemology Course Curriculum: Module 01: Introduction to Gemology Module 02: Formation of Gems Module 03: Gemology & Colour Module 04: Fashioning Module 05: Gem Testing Module 06: Weight and Measurement Module 07: Precious Gemstones Gemology Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Gemology - CPD Accredited course. For each test, the pass mark will be set to 60%. Certificate After successfully completing this Gemology - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Gemology - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the gemology course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Gemology - CPD Accredited training, including: Gemologist Retail associates Lab gemologists Jewelry designers Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Shipping cost: £3.99

Gemology Online Diploma Course
Delivered Online On Demand1 hour
£12

Know the Selling Strategies that Boost Customer Acquisition

By The Teachers Training

Overview Know the Selling Strategies that Boost Customer Acquisition Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Know the Selling Strategies that Boost Customer Acquisition Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Know the Selling Strategies that Boost Customer Acquisition Section 01: Selling Strategies that Boost Customer Acquisition - An Overview Importance of a Selling Strategies 00:01:00 Direct and Indirect Models 00:02:00 Selling Models of Well-Known Companies 00:02:00 Why Selling Strategy Matters 00:03:00 Choosing Your Sales Model 00:02:00 Do a Feasibility Check 00:03:00 What Investors care about 00:01:00 Keys to Success 00:03:00 Additional Selling Strategies 00:05:00 Section 02: Determine the Optimal Sales Channels to Grow your Business Importance of a Selling Strategies 00:01:00 Determine Your Selling Model - Overview 00:04:00 Selling Model #1 - Online 00:05:00 Selling Model #2 - Retail 00:04:00 Selling Model #3 - Inside/Outside Sales 00:06:00 Selling Model #4 - Distributors 00:03:00 Selling Model #5 - Resellers 00:05:00 Selling Model #6 - Partners or System Integrator 00:05:00 Selling Model #7 - Independent Rep / Manufacturer Rep 00:05:00 Selling Model #8 - OEM / White Label 00:05:00 Section 03: Create a Selling Strategy for Your Business Importance of a Selling Strategies 00:01:00 Creating a Selling Strategy Framework 00:08:00 Step 1 - Determine Your Selling Model 00:04:00 Step 2 - Analyzing Your Competition 00:06:00 Step 3 - Examine the Costs 00:06:00 Step 4 - Internal Consistency 00:02:00 Step 5 - Creating Your Selling Strategy 00:08:00 Support Materials Resource - Know the Selling Strategies that Boost Customer Acquisition 00:00:00

Know the Selling Strategies that Boost Customer Acquisition
Delivered Online On Demand1 hour 40 minutes
£27.99

Level 5 Negotiation Skills Course - CPD Accredited

By Training Tale

Negotiation Skills: Negotiation Skills Course Online Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Skills: Negotiation Skills Course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. This exclusive Negotiation Skills: Negotiation Skills Course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Skills: Negotiation Skills Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the Negotiation Skills: Negotiation Skills Course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Special Offers of this Negotiation Skills: Negotiation Skills Course This Negotiation Skills Course includes a FREE PDF Certificate. Lifetime access to this Negotiation Skills Course Instant access to this Negotiation Skills Course Get FREE Tutor Support from Monday to Friday in this Negotiation Skills Course Courses You will Get with Negotiation Skills: Negotiation Skills course: Course 01: Negotiation Skills Course 02: Communication Skills Course 03: Level 5 Retail Management Course 04: Level 5 Report Writing Others Benefits of Negotiation Skills: Negotiation Skills Course Free 04 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Negotiation Skills: Negotiation Skills course] Negotiation Skills: Negotiation Skills Course Online Industry Experts Designed this Negotiation Skills: Negotiation Skills course into 12 detailed modules. Detailed course curriculum of the Level 5 Negotiation Skills Training Course: Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method of Negotiation Skills After completing each module of the Negotiation Skills: Negotiation Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Negotiation Skills After completing the MCQ/Assignment assessment for this Negotiation Skills: Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course is suitable for candidates committed to their ongoing professional development. Requirements Negotiation Skills: Negotiation Skills Course Online Students who intend to enrol in this Negotiation Skills: Negotiation Skills Course must meet the following requirements: Negotiation Skills: Good command of the English language Negotiation Skills: Must be vivacious and self-driven. Negotiation Skills: Basic computer knowledge Negotiation Skills: A minimum of 16 years of age is required. Career path Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

Level 5 Negotiation Skills Course - CPD Accredited
Delivered Online On Demand26 hours
£12

Communication Skills Training Course - CPD Accredited

By Training Tale

Communication Skills: Communication Skills Course Online This Communication Skills: Communication Skills Course is designed for professionals who want to thrive in their profession. The qualification provides all of the necessary skills and knowledge to specialise in the field of communication. You will learn real-life knowledge and expertise from the industry experts and practitioners from this Communication Skills: Communication Skills Course. This Communication Skills: Communication Skills Course elaborates how to improve your competency as a person in your profession while also outlining essential career insights in this sector. Consequently, you will get to strengthen your knowledge and skills with this course; on the other hand, see a clearer picture of your career growth in future. Thus, by the end of the Communication Skills: Communication Skills Course, you can equip yourself with the essentials to keep you afloat in the competition. Special Offers of this Communication Skills: Communication Skills Course This Communication Skills: Communication Skills Course includes a FREE PDF Certificate. Lifetime access to this Communication Skills: Communication Skills Course Instant access to this Communication Skills: Communication Skills Course Get FREE Tutor Support from Monday to Friday in this Communication Skills: Communication Skills Course Main Course: Communication Skills Course Courses with Communication Skills: Communication Skills Course Course 01: Level 5 Diploma in Risk Management Course Course 02: Level 5 Retail Management Course Course 03: Level 5 Report Writing Course [Note: Free PDF certificate as soon as completing the Communication Skills: Communication Skills Course] Communication Skills: Communication Skills Course Online Industry Experts Designed this Communication Skills: Communication Skills Course into 09 detailed modules. Course Curriculum of Communication Skills Course Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication Assessment Method of Communication Skills: Communication Skills Course After completing each module of the Communication Skills: Communication Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Communication Skills: Communication Skills Course After completing the MCQ/Assignment assessment for this Communication Skills: Communication Skills Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Communication Skills: Communication Skills Course Online This Communication Skills: Communication Skills Course is suitable for those who work in or aspire to work in the following professions: Sales Managers HR Assistants Business Owners & Entrepreneurs Public Speakers Administrative Assistant Administrative Coordinator Requirements Communication Skills: Communication Skills Course Online Students who intend to enrol in this Communication Skills: Communication Skills Course must meet the following requirements: Communication Skills: Good command of the English language. Communication Skills: Must be vivacious and self-driven Communication Skills: Basic computer knowledge. Communication Skills: A minimum of 16 years of age is required Career path Communication Skills: Communication Skills Course Online This Communication Skills: Communication Skills Course will help you improve your CV and employability. Furthermore, the knowledge gained from this Communication Skills: Communication Skills Course will be essential for working effectively in a complex and diverse workforce. Certificates Certificate of completion Digital certificate - Included

Communication Skills Training Course - CPD Accredited
Delivered Online On Demand25 hours
£12

Diploma in Management and Leadership

By Compliance Central

Are you looking to enhance your Diploma in Management and Leadership skills? If yes, then you have come to the right place. Our comprehensive course on Diploma in Management and Leadership will assist you in producing the best possible outcome by mastering the Diploma in Management and Leadership skills. The Diploma in Management and Leadership is for those who want to be successful. In the Diploma in Management and Leadership, you will learn the essential knowledge needed to become well versed in Diploma in Management and Leadership. Our Diploma in Management and Leadership starts with the basics of Diploma in Management and Leadership and gradually progresses towards advanced topics. Therefore, each lesson of this Diploma in Management and Leadership is intuitive and easy to understand. Why would you choose the Diploma in Management and Leadership from Compliance Central: Lifetime access to Diploma in Management and Leadership materials Full tutor support is available from Monday to Friday with the Diploma in Management and Leadership Learn Diploma in Management and Leadership skills at your own pace from the comfort of your home Gain a complete understanding of Diploma in Management and Leadership Accessible, informative Diploma in Management and Leadership learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Diploma in Management and Leadership bundle Study Diploma in Management and Leadership in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Diploma in Management and Leadership Improve your chance of gaining in demand skills and better earning potential by completing the Diploma in Management and Leadership Diploma in Management and Leadership Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21: Microsoft Word, Excel, PowerPoint CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Diploma in Management and Leadership helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Diploma in Management and Leadership. It is also great for professionals who are already working in Diploma in Management and Leadership and want to get promoted at work. Requirements To enrol in this Diploma in Management and Leadership, all you need is a basic understanding of the English Language and an internet connection. Career path The Diploma in Management and Leadership will enhance your knowledge and improve your confidence. Operations Manager: £35,000 to £70,000 per year Team Leader/Supervisor: £25,000 to £40,000 per year Project Manager: £40,000 to £60,000 per year Business Development Manager: £30,000 to £60,000 per year Human Resources Manager: £35,000 to £55,000 per year Retail Store Manager: £20K to £40K per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Diploma in Management and Leadership
Delivered Online On Demand7 hours
£12