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347 Courses

Advanced Diploma in Emotional Intelligence and Mindfulness

4.3(43)

By John Academy

Description: Emotional intelligence is known as the capacity to know, control, and express your own emotions. This capacity will help you handle interpersonal relationships with empathy. To become an expert in emotional intelligence mindfulness and empathy, you need skills in understanding and interpreting human emotions. This course will help you understand emotional intelligence and mindfulness. This will benefit anyone who wants to have a career in mental health who is interested in learning the important mindfulness skills. Who is the course for? Professionals and experts in human emotional capacity and developmental skills. People who have an interest in learning about emotional intelligence and mindfulness. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Emotional Intelligence and Mindfulness course is a useful qualification to possess, and would be beneficial for the following careers: Counsellor Human Development Specialist Life Coach and Mentor Mental Health Professional Social Worker. Basics of Emotional Intelligence Definition Of Emotional Intelligence 00:30:00 The Emotional Mind 00:30:00 The Methods Of Increase Your Emotional Intelligence (EI) & IQ 00:15:00 How To Increase Self-Awareness 00:30:00 10 Exercises to Strengthen Your Team's EI 00:30:00 Conclusion 00:15:00 Emotional Intelligence History of Emotional Intelligence 00:15:00 Emotional Intelligence Defined 00:15:00 EI Blueprint 00:15:00 Optimism 00:30:00 Validating Emotions in Others 00:15:00 Understanding Emotions 00:30:00 Setting Your Personal Vision 00:15:00 Emotional Intelligence and Mindfulness Module One - Getting Started 01:00:00 Module Two - What is Emotional Intelligence 01:00:00 Module Three - Skills in Emotional Intelligence 01:00:00 Module Four - Verbal Communication Skills 01:00:00 Module Five - Non-Verbal Communication Skills 01:00:00 Module Six - Social Management and Responsibility 01:00:00 Module Seven - Tools to Regulate Your Emotions 01:00:00 Module Eight - Gaining Control 01:00:00 Module Nine - Business Practices (I) 01:00:00 Module Ten - Business Practices (II) 01:00:00 Module Eleven - Making an Impact 02:00:00 Module Twelve - Wrapping Up 01:00:00 Emotional Intelligence, Mindfulness and Empathy Training- Activities 00:00:00 Mock Exam Mock Exam- Advanced Diploma in Emotional Intelligence and Mindfulness 00:30:00 Final Exam Final Exam- Advanced Diploma in Emotional Intelligence and Mindfulness 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Advanced Diploma in Emotional Intelligence and Mindfulness
Delivered Online On Demand18 hours 45 minutes
£19

English Grammar — Improve Your English Certification

By OnlineCoursesLearning.com

Description English is a notoriously difficult language to get right, especially when it comes to its written form. The rules of English grammar can seem arbitrary and are difficult even for native speakers to grasp fully. However, as complicated and difficult as mastering English grammar can be, it is an essential part of improving your written and verbal communication. Without these skills, you may find it hard to get your message across in a way that others can easily understand. This course introduces you to the basics behind English grammar. By going through both modules, you can learn enough about the rules of grammar to instantly improve your writing. We begin by talking about the nine parts of speech in detail, reviewing how to properly use each one. Next, we move on to talk about the rules surrounding punctuation marks. Finally, we leave you with a few points that you can keep in mind, when you are proofreading your work. You Will Learn: The difference between a noun, a pronoun and a proper noun When to use adverbs and adjectives and how to use them properly The rules of comma use, including a discussion about the Oxford comma How to properly use apostrophes and when to avoid using them The difference between a run-on sentence, a comma splice and a sentence fragment, along with how to avoid each one in your work Benefits of Taking This Course: Understand why it is important to work on and perfect your grammar Ensure your message is clearly understood by your audience Learn about the four most common mistakes that people make when writing and how to avoid them If you are a non-native English speaker, you can learn more about the rules of grammar, helping to improve your grasp of the language, resulting in better communication skills If you are a native English speaker, this course can help you take your writing to the next level Course Modules/Lessons Module 01: Parts of Speech Module 02: Punctuation and Improving Your Writing  

English Grammar — Improve Your English Certification
Delivered Online On Demand
£50

Telemarketing & Sales Training - CPD Certified

4.7(26)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that the telemarketing industry in the UK is estimated to be worth over £2.3 billion? Effective communication and sales skills are crucial for success in this field, and across many others. Do you ever feel you could be more persuasive on the phone? Would you like to close more deals and build stronger client relationships? If so, this comprehensive Telemarketing & Sales Training Bundle is for you! This in-depth bundle equips you with the essential tools and techniques to excel in today's competitive sales environment. You'll gain mastery in telemarketing strategies, develop strong sales management skills, and learn how to build trust and rapport with your customers. The bundle also covers the effective use of Customer Relationship Management (CRM) systems, ensuring you can manage your client interactions seamlessly. Our Bundle contains 5 of our premium courses for one discounted price: Course 01: Telemarketing & Sales Training Course 02: Sales Management Course 03: Telesales Executive Training Course 04: Marketing Management Course 05: CRM - Customer Relationship Management Whether you're new to the sales industry or looking to refine your existing skills, this Telemarketing & Sales Training Bundle will empower you to take your career to the next level. Enroll today and unlock your full sales potential! Learning Outcomes of Telemarketing & Sales Training Develop a strong understanding of telemarketing principles and sales techniques. Craft compelling sales presentations and navigate objections with ease. Utilise effective communication skills to build rapport and win over customers. Implement proven strategies for lead generation and customer relationship management. Gain insights into sales management best practices to lead and motivate teams. Leverage marketing strategies to support and enhance telemarketing and sales efforts. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Telemarketing & Sales Get a free student ID card with Telemarketing & Sales Training program (£10 postal charge will be applicable for international delivery) The Telemarketing & Sales is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Telemarketing & Sales course materials The Telemarketing & Sales comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Telemarketing & Sales Training Module 1: Introduction To Tele Sales Executive Training Module 2: All About Telemarketing Module 3: Elevate Sales On Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words And Phrases To Use On A Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing With Objections Module 11: Closing The Sale/ Gaining Commitment Module 12: Dealing With Rejection Module 13: Close A Sale Call Module 14: Increasing Your Earnings By Expanding Sales Course 02: Sales Management Module One: Understanding The Talk Module Two: Getting Prepared To Make The Call Module Three: Creative Openings Module Four: Making Your Pitch Module Five: Handling Objections Module Six: Sealing The Deal Module Seven: Following Up Module Eight: Setting Goals Module Nine: Managing Your Data Module Ten: Using A Prospect Board Course 03: Telesales Executive Training Module 1: Introduction To Tele Sales Executive Training Module 2: All About Telemarketing Module 3: Elevate Sales On Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words And Phrases To Use On A Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing With Objections Module 11: Closing The Sale/ Gaining Commitment Module 12: Dealing With Rejection Module 13: Close A Sale Call Module 14: Increasing Your Earnings By Expanding Sales =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Telesales Telemarketing Sales Marketing Call Centre Customer Service Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Telesales Manager Telemarketing Manager Call Centre Customer Service Representative Telesales Executive Telemarketing Executive Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Telemarketing & Sales Training at QLS Level 4 Hard copy certificate - £99 Please note that International students have to pay an additional £10 as a shipment fee.

Telemarketing & Sales Training - CPD Certified
Delivered Online On Demand3 weeks
£39

Executive PA: Mastering the Role of a Personal Assistant

4.3(43)

By John Academy

Master the art of executive support with our comprehensive course, 'Executive PA: Mastering the Role of a Personal Assistant.' Acquire essential skills in effective administration, business etiquette, telephone communication, and more. Elevate your career by excelling in travel arrangements, meeting facilitation, business writing, and organizational prowess. Join us to develop the expertise needed to seamlessly navigate the dynamic responsibilities of an Executive Personal Assistant. Your pathway to success starts here.

Executive PA: Mastering the Role of a Personal Assistant
Delivered Online On Demand
£24.99

PA - Personal Assistant Trainig

5.0(10)

By Apex Learning

Do you know what a PA or Personal Assistant's day-to-day job is? Are you thinking of giving your career a tuning by becoming a PA? Welcome onboard. Here is our 11 courses special PA - Personal Assistant Training bundle, only for you. Designed and crafted by expert professionals from this relevant sector will take you through the skill, knowledge and recent updates that a PA must adhere to. With this bundle, you will learn about the most important skills of a personal assistant, like minute taking, touch typing, effective communication, etc. On the other hand, your knowledge of workplace professionalism, workplace violence or conflict management and performance management might help you ride the success train. And an employee's resume enriched with decision making and workplace first aid training will be hunted by the employers. You have the most amazing deal in your hand. So, grab it now and take the most crucial career development decision. What other courses are included with this PA - Personal Assistant? Course 01: Paralegal Law and Skills Course 02: Payroll (UK Payroll) Course 03: Touch Typing Essential Skills Level 3 Course 04: Level 2 Effective Minute Taking Course Course 05: Workplace Professionalism and boundaries - Level 2 Course 06: Preventing Workplace Violence and Harassment Level 3 Course 07: Performance Management Course 08: Decision Making Course 09: First Aid at Work Course 10: Effective Communication Skills Learning Outcome: Successful completion of this 11 courses bundle, learners will: Define the duties and responsibilities of a paralegal Understand the UK payroll system Upskill themselves with minute-taking and touch typing skills Learn about workplace ethics and professionalism Know how to make critical decisions in the workplace Understand the importance of effective communication Benefits you'll get choosing Apex Learning for this PA - Personal Assistant: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of the Bundle Course 01: Paralegal Law and Skills Module 1: Introduction to Personal Assistant Role and Responsibilities of PA / Secretary Job Functions and Required Skills Planning Work Details Difference between Secretary and PA Module 2: Business Telephone Skills Telephone Etiquette Telephone Skills Telephone Courtesy Tips Domestic and International Calls Module 3: Representing Your Boss and Company Competence Professionalism Reflecting Brand Values Working Toward Company Objectives Module 4: Mail Services and Shipping The Office Mail Mailing and Shipping Details Royal Mail Services Alternatives to Royal Mail Module 5: Travel Arrangements Business Travel Hotel Reservations Transportation Reservations Itinerary and Trip Checklist Module 6: Organising Meeting and Conferences Meeting Arrangements Types of Meeting Scheduling Meetings Meeting Minutes Module 7: Time Management Introduction to Time Management Aspects of Time Management Prioritising the Workload Overcoming Procrastination Module 8: Record Keeping and Filing Systems Keeping Accurate Records Filing Systems How to Alphabetise for Filing and Indexing Handling Confidential Documents Module 9: Business Writing Skills Structures of Business Documents Structures of Other Official Documents Editing and Proofreading Module 10: Organisational Skills Organising Daily Work Organising Workplace Organising Resources Organising Tools Module 11: Communication Skills Effective Listening Skills Verbal Communication Non-Verbal Communication Communication Strategies Module 12: Customer Service Introduction To Customer Service The Power of Positive Thinking in Customer Service Types of Difficult Customers and How to Help them Module 13: Effective Planning and Scheduling Work Breakdown Structure Estimation Process and Resources Alignment Project Planning Risk Management Module 14: Invoicing/Petty Cash Financial Record Keeping Invoice Petty Cash Budgeting Course 02: Paralegal Paralegal Law and Skills Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Payroll (UK Payroll) UK Payroll 1: Introduction Introduction to Payroll Management 22 An Overview of Payroll UK Payroll 2: The UK Payroll System Running the payroll - Part 1 Running the payroll - Part 2 Manual payroll Benefits in kind Computerised systems Total Photo scenario explained UK Payroll 3: Brightpay Brightpay conclude Find software per HMRC Brightpay Add a new employee Add 2 more employees Payroll settings Monthly schedule - 1 Sara Monthly schedule - Lana Monthly schedule - James Directors NI Reports Paying HMRC Paying Pensions RTI Submission Coding Notices Journal entries 102 Schedule AEO Payroll run for Jan & Feb 2018 Leavers - p45 End of Year p60 Installing Brightpay UK Payroll 4: Paye, Tax, NI PAYE TAX NI Pensions Online calculators Payslips Journal entries UK Payroll 5: Conclusion and Next Steps Conclusion and Next Steps Course 04: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 05: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 06: Workplace Professionalism and boundaries - Level 2 Positioning Yourself as a Professional Enhancing Your Professional Image Expanding Your Skills Communicating for Results Building Relationships and Networks Course 07:Preventing Workplace Violence and Harassment Level 3 Section 1: Workplace Management: Violence What Is Workplace Harassment? Identifying the Bully How to Handle Workplace Violence Risk Assessment (I) Risk Assessment (II) Being the Victim Checklist for Employers Interview Process Investigation Process Developing a Workplace Harassment Policy Section 2: Workplace Management: Harassment The Background Developing an Anti-Harassment Policy Policies in the Workplace Proper Procedures in the Workplace False Allegations Other Options Sexual Harassment Mediation Conflict Resolution The Aftermath Course 08:Performance Management Performance Management Section 01: Introduction Section 02: Performance Section 03: Key Performance Indicators Section 04: Reporting Section 05: Rewarding Conclusion Course 09: Decision Making What is Decision Making? Stress and Its Impact Time Stress and Decision Making Personal Level Decision making Under Stress Organisational Level Decision making Under Stress Decision Making for Conflict Management Course 10: First Aid at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing With Fractures and Dislocations Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing with Minor Injuries at the Workplace Call for an Emergency Course 11: Effective Communication Skills Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss CPD 45 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Personal assistants usually carry out support tasks for individuals and managers, including administration, diary management, event planning, etc. So, anyone looking for a job in this field or existing professionals looking to reskill can take this course. Requirements Our Personal Assistant Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this PA - Personal Assistant course, it can be studied in your own time at your own pace. Career path PA, personal assistant, personal secretary, executive secretary, executive assistant - are some familiar job roles that our PA - Personal Assistant bundle course might take you into. Support Secretary Data Entry Clerk Administrative Assistant Office Manager Personal Concierge Executive Assistant Certificates Certificate of completion Digital certificate - Included

PA - Personal Assistant Trainig
Delivered Online On Demand
£51

Is the Customer Always Right

By OnlineCoursesLearning.com

Is the Customer Always Right? While clients are without a doubt the main resource of any business, the inquiry remains if customers are in reality in every case right. Begat by Harrod Gordon in 1909, 'the client is in every case right' is an old and generally acknowledged saying in the realm of business. Notwithstanding, however urgent as consumer loyalty seems to be and however significant as clients may be to business achievement, there are times and circumstances where shoppers are not in every case right. Truth be told, aimlessly following the presumption that purchasers are in every case right can prompt unfavorable ramifications. The video seminar on 'Is the Consumer Always Right?' examines and discusses the two sides of the coin and assists you with settling on the most ideal approaches to determine circumstances at work. The course themes cover: Why clients are significant to the development and advancement of your business and how to treat your clients well The advantages of treating your clients with consideration and regard and how it makes a difference Figuring out how to recognize circumstances where the purchaser may not generally be correct and how to separate between the authenticity of the grievance and helpless client care The most effective method to gauge the advantages and disadvantages of the circumstance and incorporate significant contemplations How aimlessly preferring the purchaser can bring down the spirit of your workers Helpful systems and tips that you can utilize when you track down that a buyer isn't right The most effective method to decide whether you can resolve the circumstance or on the off chance that you should release the shopper Advantages of examining the course include: You will actually want to assess a circumstance by get-together subtleties You become mindful of the significance of clients and why you should offer solid client support You are better positioned to back up workers when a shopper is harmful or rough You figure out how to separate between strong clients who merit holding and others that you can give up You figure out how to oversee troublesome buyers and control your non-verbal communication in unpleasant circumstances

Is the Customer Always Right
Delivered Online On Demand
£50

Assertiveness Skills

By OnlineCoursesLearning.com

Assertiveness Skills Certification Understanding the significance of and showing decisiveness abilities in the working environment is urgent for vocation achievement and all together for a business to drive deals in a serious commercial center. The Assertiveness Skills Certification offers your workers an abundance of data about how to improve their self-assuredness and certainty, on both an expert and individual level. As a business, you can profit by realizing that your group has the necessary information and abilities, to show decisive practices, making them bound to prevail in their job and carry advantages to your association. What's Covered in the Course? The course is complete and covers the accompanying principle zones: A meaning of confidence and a definite assessment of the contrasts between conduct styles, like emphatic, forceful and detached practices; Pragmatic tips on how a self-assured style can help a worker in the working environment and help them in accomplishing their vocation objectives; The significance of the harmony among decisive and certain practices, when building sound proficient and individual connections; How self-assuredness connects to non-verbal communication and listening abilities and how to utilize both to the best benefit in your business; Incredible pragmatic tips on the most proficient method to comprehend and utilize self-assured correspondence in a wide range of situations; Approaches to get around obstructions to deduction and carrying on in a decisive way, including misguided reasoning cycles and antagonism; Instructions to be more powerful in the working environment, to make progress. What are the Benefits of the Course? There are various advantages of taking this Assertiveness Skills Certification, for both the representative and the business: Representatives can learn at their own speed, because of the adaptable, secluded construction of the course. Also, they can learn at work or at home and from an assortment of gadgets, for most extreme straightforwardness and adaptability; Nonstop online help is accessible for your colleagues, with the goal that they can rapidly and successfully complete the course; Endless supply of the course, an industry-perceived authentication is granted to your colleagues; Your colleagues will get lifetime admittance to the material in the course, so they can proceed to uncertainly profit by the important data and routinely invigorate their learning.

Assertiveness Skills
Delivered Online On Demand
£50

ESOL: Conversational & Speaking English (modular) - Online Tuition

5.0(8)

By GLA Tutors Home or Online

This course is designed to enhance the speaking and conversational skills of adult learners in English. Through a combination of interactive activities, discussions, and real-life scenarios, participants will develop the confidence and fluency needed to engage in various social and professional situations. Emphasis will be placed on improving pronunciation, expanding vocabulary, and refining grammar structures to communicate effectively in English.  Course Duration: 10 weeks (20 sessions) Course Objectives: By the end of this course, participants will: 1. Improve their overall speaking fluency and accuracy in English. 2. Enhance their listening skills to understand and respond appropriately in conversations. 3. Expand their vocabulary and idiomatic expressions for effective communication. 4. Develop confidence in speaking English in social and professional settings. 5. Gain a deeper understanding of cultural nuances and non-verbal communication in English-speaking countries. Course Outline: Week 1: Introduction to Conversational English - Icebreaker activities to get to know each other - Assessing participants' current speaking level - Setting personal goals for the course Week 2: Pronunciation and Intonation - Identifying common pronunciation challenges - Practicing correct stress and intonation patterns - Role-playing exercises for clear communication Week 3: Everyday Conversations - Engaging in small talk and greetings - Discussing personal interests and hobbies - Describing daily routines and activities Week 4: Travel and Tourism - Asking for directions and recommendations - Role-playing scenarios at airports, hotels, and tourist attractions - Vocabulary related to travel and cultural experiences Week 5: Socialising and Networking - Discussing personal and professional backgrounds - Participating in group discussions and debates - Practicing active listening and turn-taking in conversations Week 6: Business Communication - Presenting ideas and opinions in a professional setting - Negotiating and persuading effectively - Writing and delivering effective elevator pitches Week 7: Job Interviews and Resume Building - Preparing for job interviews in English - Practicing common interview questions and answers - Crafting a compelling resume and cover letter Week 8: Public Speaking and Presentation Skills - Overcoming public speaking anxiety - Structuring and delivering engaging presentations - Using visual aids and body language effectively Week 9: Cultural Awareness and Non-verbal Communication - Understanding cultural differences in communication - Interpreting body language and gestures - Role-playing cross-cultural scenarios Week 10: Real-life Simulations - Applying all learned skills in real-life scenarios - Group discussions and feedback sessions - Reviewing progress and setting future language goals Note: This syllabus is a guideline and can be customised based on the specific needs and preferences of the participants. You can opt in and out of different modules. 

ESOL: Conversational & Speaking English (modular) - Online Tuition
Delivered OnlineFlexible Dates
£40

New Manager Training - CPD Certified

4.7(26)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before In today's dynamic business landscape, the role of a manager is more crucial than ever. As the UK economy continues to thrive, with over 5.9 million private sector businesses, the demand for skilled and effective managers is on the rise. However, the transition from individual contributor to a leadership role can be challenging. Are you ready to unlock your potential and become a successful manager who inspires and motivates teams to achieve greatness? Our comprehensive New Manager Training bundle is designed to equip you with the essential skills and knowledge to navigate the complexities of leadership and team management. Explore the fundamentals of effective management, honing your ability to lead with confidence and clarity. Develop strong communication skills, enabling you to convey ideas effectively and foster open dialogue within your team. Gain insights into employee management strategies, empowering you to cultivate a motivated and productive workforce. Additionally, you'll delve into the art of team building, cross-cultural awareness, and unconscious bias training, ensuring an inclusive and harmonious work environment. Our New Manager Bundle Contains 09 of Our Premium Courses for One Discounted Price: Course 01: New Manager Course 02: Leadership Skills Course Course 03: Essentials Communication for Business Course 04: Diploma in Employee Management Course 05: Team Building & Management Diploma Course 06: Sexual Harassment Awareness Training Course 07: Diploma in Meeting Management Course 08: Cross-Cultural Awareness Training Course 09: Unconscious Bias Training Course Invest in your future as a leader. This training bundle empowers you to confidently manage your team, fostering a positive work environment and achieving exceptional results. Enrol today and take your career to the next level! Learning Outcomes of New Manager Training Implement effective leadership styles to motivate and inspire your team. Develop clear and concise communication strategies for various situations. Master delegation techniques to empower your team and boost efficiency. Set SMART goals and effectively track team performance. Navigate conflict situations and manage workplace challenges constructively. Foster a positive and inclusive work environment for all team members. With this comprehensive New Manager Training bundle, you can achieve your dreams and train for your ideal career. This New Manager Training bundle covers essential aspects in order to progress in your chosen career. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of New Manager Get a free student ID card with New Manager Training program (£10 postal charge will be applicable for international delivery) The New Manager is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the New Manager course materials The New Manager comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Our New Manager Training bundle courses consist of the following learning modules: Course 01: New Manager Module 01: Managers are Made, Not Born Module 02: Create a Management Track Module 03: Define and Build Competencies Module 04: Managers Learn by Being Managed Well Module 05: Provide Tools 1 Module 06: Provide Support Module 07: Identify Strong Candidates Early Module 08: Clearly Define the Management Track Module 09: Empower New Managers Module 10: Provide Growth Opportunities Course 02: Leadership Skills Course Module 01: Introduction to Leadership Module 02: Qualities of a Good Leader and Leadership Module 3. Creativity in Leadership Module 4: Organisational Skills Module 5. Leadership Skills and Competencies Module 6: Communication Skills Module 7: Negotiation Techniques Module 8. Cultivating Inclusion, Belonging, and Engagement Module 9. Leadership Foundations Module 10. Emotional Intelligence Module 11. Evolve as a Leader Module 12. Leadership & Management in the UK Course 03: Essentials Communication for Business Business Communication Identifying Basic Communication Techniques FREE Formal and Informal Communication Verbal And Non-Verbal Communication Describing Verbal and Non-verbal Communication Understanding Body Language Making Effective Presentations Fundamentals of Productive Meetings Written Communication Written Communication Electronic Communication Electronic Communication Communicating With Graphics Creating Graphics for Business Communication Communicating Static Information Communicating Dynamic Information Effectively Working For Your Boss Representing Your Boss Communicating Your Boss's Decisions Supporting Your Boss and Colleagues Building a Partnership with Your Boss =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*9 = £117) CPD Hard Copy Certificate: £29.99 CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: New Managers Team Leaders Supervisors Aspiring Managers Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Team Lead Project Manager Department Head Senior Management Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

New Manager Training - CPD Certified
Delivered Online On Demand27 hours
£39

Communication and Organisational Skills

4.5(3)

By Studyhub UK

In the bustling corporate landscape, a professional's ability to convey ideas, influence decisions, and foster collaboration has never been more vital. The course 'Communication and Organisational Skills' serves as your compass to navigate through the maze of modern-day business communication. Delving deep into varied communication paradigms, from business liaisons to the nuances of electronic exchanges, the curriculum is meticulously designed to sharpen your understanding. Further, in a world where visuals speak louder than words, grasp the artistry of communicating with graphics. To top it all, discern the dynamics of supporting managerial roles to augment the synergy between subordinates and supervisors. Learning Outcomes of Communication and Organisational Skills course Master diverse methodologies in business communication. Discern the distinction and applications of verbal and non-verbal interactions. Craft impactful written content tailored for business audiences. Utilise electronic mediums to optimise communication efficacy. Implement graphic tools to enhance message clarity and engagement.   Video Playerhttps://studyhub.org.uk/wp-content/uploads/2021/04/Communication-and-Organisational-Skills.mp400:0000:0000:00Use Up/Down Arrow keys to increase or decrease volume. Why buy this Communication and Organisational Skills? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Communication and Organisational Skills Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Communication and Organisational Skills course for? Individuals aiming to fortify their communication prowess in the corporate realm. Managers and leaders seeking to bolster team collaboration and efficiency. Job aspirants desiring a competitive edge in the employment market. Business owners wishing to streamline internal and external communications. Visual designers and creators targeting to incorporate communication strategies in their craft. Career path Business Communication Specialist: £35,000 - £50,000 per annum Corporate Trainer: £28,000 - £42,000 per annum Technical Writer: £30,000 - £45,000 per annum Digital Communication Manager: £40,000 - £60,000 per annum Graphic Designer: £25,000 - £40,000 per annum Executive Assistant: £30,000 - £45,000 per annum Prerequisites This Communication and Organisational Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Communication and Organisational Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Module 02: Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Module 03: Written Communication Written Communication 00:13:00 Module 04: Electronic Communication Electronic Communication 00:19:00 Module 05: Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Module 06: Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Mock Exam Mock Exam - Communication and Organisational Skills 00:20:00 Final Exam Final Exam - Communication and Organisational Skills 00:20:00

Communication and Organisational Skills
Delivered Online On Demand2 hours 26 minutes
£10.99