198 Courses

Description A key concern and significant risk for financial institutions is the possibility of unknowingly becoming complicit in money laundering, whereby illegitimate money is moved into legitimate institutions. To mitigate such risk, financial institutions have strengthened their internal control systems by increasingly making use of Know Your Customer (KYC) and Customer Due Diligence (CDD) requirements as part of their anti-money laundering (AML) strategies. While KYC procedures are applied while onboarding a customer, CDD is an ongoing process of monitoring existing customers' business activities in order to identfy and mitigate possible AML/CTF risks This course provides essential knowledge on how to establish and maintain an effective CDD programme within a regulatred entity which would be both compliant with all the regulatory requirements and not excessively cumbersome for customers themselves. Training Duration This course may take up to two (2) hours to complete. Keep in mind, however, that actual study time varies based on each learner's training pace. Who Should Enrol? This course is addressed to all individuals who practice AML such as compliance and/or AML managers in banks, investment firms, investment funds, ASPs, trust service corporate providers, and lawyers. Training Method The course is offered online using a self-paced approach. The learning units consist of video presentations and reading material. Learners may start, stop, and resume their training at any time. At the end of the training, participants take a quiz to complete their learning and earn a Certificate of Completion. Accreditation and CPD Recognition The syllabus is verified by external subject matter experts and can be accredited by regulators and other bodies for two (2) CPD units that approve education in financial regulation. The course may be also approved for CPD units by institutions that approve general financial training such as CISI and ACAMS. Eligibility criteria and CPD units are verified directly by your association, regulator, or other any other body for which you hold membership. Registration and Access To register for this course, click on the button above to pay online and receive instant access. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment. Access to the course is valid for 180 days. If you wish to receive an invoice instead of paying online, please email us at info@lgca.uk. Also, please get in touch if you'd like to discuss special corporate group rates.

This course meticulously navigates the Integration of Blockchain in Trade Finance Workflow, focusing on key elements such as the Legal Validity of Smart Contracts and Electronic Signatures, Regulatory Compliance with AML/KYC and Data Privacy Measures, strategies for handling Intellectual Property Issues, and understanding the Impact of Evolving Blockchain Regulations on Trade Finance. Participants will explore the nuances of blockchain's transparency and security within the context of legal and regulatory considerations. After the successful completion of the course, you will be able to learn about the following, Legal Validity of Smart Contracts and Electronic Signatures Regulatory Compliance through AML/KYC and Data Privacy Measures Intellectual Property Issues in Blockchain Trade Finance: Strategies for Patents and Licensing The Impact of Evolving Blockchain Regulations on Trade Finance Blockchain's Transparency and Security in Trade Finance: Legal and Regulatory Considerations Participants will delve into the legal intricacies surrounding smart contracts and electronic signatures, ensuring a robust understanding of their validity. Regulatory compliance measures, including Anti-Money Laundering (AML) and Know Your Customer (KYC) protocols, will be explored in-depth, along with strategies for addressing data privacy concerns. The course will also cover intellectual property issues in the blockchain trade finance landscape, offering insights into patenting and licensing strategies. Additionally, participants will analyze the evolving regulations shaping the impact of blockchain on trade finance, focusing on transparency and security considerations.   This course provides a deep dive into the Integration of Blockchain in Trade Finance Workflow, covering legal and regulatory essentials. Explore the validity of smart contracts, ensure regulatory compliance, address intellectual property challenges, and understand the evolving landscape of blockchain regulations. Gain practical insights into leveraging blockchain's transparency and security for a seamless trade finance experience. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Integration of Blockchain in Trade Finance Workflow Self-paced pre-recorded learning content on this topic. Integration Of Blockchain In Trade Finance Workflow Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Blockchain Integration Specialist for Trade Finance Trade Finance Blockchain Analyst Blockchain Solutions Architect in Trade Finance Trade Finance Technology Integration Manager Blockchain Compliance Officer for Trade Finance Trade Finance Blockchain Project Manager Cryptocurrency and Trade Finance Consultant Blockchain Developer specializing in Trade Finance Trade Finance Regulatory Affairs Manager with Blockchain Expertise Blockchain Trade Finance Strategist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

***24 Hour Limited Time Flash Sale*** Security Management, Cyber Security and GDPR - 3 QLS Course Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter In the Security Management Diploma, you'll gain a comprehensive understanding of effective security strategies, risk management, and emergency response protocols. The Cyber Security Awareness Training equips you with the knowledge to identify and mitigate cyber threats, safeguarding critical data and systems. Dive into the essentials of data protection and GDPR compliance with our GDPR Basics course, ensuring your organization meets the highest standards of data security. This bundle is essential for professionals seeking to bolster their knowledge in security management, cyber security, and GDPR compliance. Whether you're an IT professional, security manager, data protection officer, or an individual responsible for ensuring organizational security, this bundle offers the theoretical foundation necessary to excel in the field. Key Features of the Security Management, Cyber Security and GDPR - 3 QLS Course Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Security Management, Cyber Security and GDPR - 3 QLS Course bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Security Management Diploma QLS Course 02: Cyber Security Awareness Training QLS Course 03: Data Protection : GDPR Basics 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Anti-Money Laundering (AML) Training Course 02: KYC Course 03: Certificate in Compliance Course 04: Cyber Law Online Course Course 05: Information Management In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Security Management, Cyber Security and GDPR - 3 QLS Course courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Develop a comprehensive understanding of security management principles and strategies. Identify and mitigate cyber threats to protect digital assets and data. Gain expertise in data protection regulations and GDPR compliance. Apply risk management techniques to safeguard organizational assets. Implement anti-money laundering (AML) measures and understand KYC procedures. Navigate the legal landscape of cyber law and understand its implications. Acquire information management skills for the secure handling of sensitive data. Embark on a transformative journey into the realm of security management, cyber security, and GDPR compliance with our exclusive bundle of courses. This comprehensive package combines 3 QLS-endorsed courses, accompanied by hardcopy certificates, with 5 CPD QS-accredited courses that delve into the intricacies of modern security practices. Gain the theoretical foundation needed to protect digital assets, mitigate cyber threats, and ensure compliance with data protection regulations and GDPR standards. Ideal for IT professionals, security managers, data protection officers, and individuals responsible for organizational security, this bundle provides a comprehensive understanding of security management principles, cyber security strategies, and the legal aspects of data protection. Elevate your expertise and contribute to the secure and compliant operation of organizations in an increasingly interconnected world. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? IT professionals seeking to specialize in security management and cyber security. Security managers aiming to enhance their knowledge and skills in safeguarding digital assets. Data protection officers responsible for GDPR compliance and data security. Individuals involved in organizational security, risk management, and compliance. Career path Security Manager: £35,000 - £70,000 per annum Cyber Security Analyst: £30,000 - £60,000 per annum Data Protection Officer: £40,000 - £80,000 per annum Compliance Officer: £35,000 - £60,000 per annum IT Auditor: £40,000 - £70,000 per annum Risk Manager: £45,000 - £90,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** AML, Corporate Finance and Financial Investigator Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Do you suspect something fishy going on with a company's finances? Are you interested in learning how to track down suspicious activity and protect yourself from financial scams? A recent study by UK Finance found that £1.2 billion was lost to fraud in the first half of 2023 alone. If you want to be part of the solution and build a rewarding career in financial investigation, this comprehensive bundle is for you! Our course equips you with the expertise to analyse financial data, identify red flags, and contribute to a safer financial system. You'll gain a deep understanding of financial regulations, how to identify and report suspicious activity, and the investigative techniques used to unravel financial crimes. Additionally, you'll develop practical skills in financial wellness, internal audit, financial modeling, reporting, and management, giving you a well-rounded foundation for a successful career in finance. Key Features of the AML, Corporate Finance and Financial Investigator Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our AML, Corporate Finance and Financial Investigator bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Diploma in Anti Money Laundering (AML) and KYC Concepts at QLS Level 4 QLS Course 02: Diploma in Corporate Finance at QLS Level 4 QLS Course 03: Certificate in Financial Investigator Training at QLS Level 3 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Financial Wellness: Managing Personal Cash Flow Course 02: Internal audit skills Course 03: Financial Modelling Using Excel Course 04: Financial Reporting Course 05: Financial Management In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our AML, Corporate Finance and Financial Investigator courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of AML, Corporate Finance and Financial Investigator Develop a comprehensive understanding of Anti-Money Laundering (AML) principles and regulations. Analyze and interpret financial data to assess profitability during a financial downturn. Acquire advanced investigative techniques to detect and prevent financial crimes. Implement effective strategies for managing personal cash flow and achieving financial wellness. Gain expertise in internal audit skills and practices. Master financial modeling using Excel for accurate financial analysis and forecasting. Learn the fundamentals of financial reporting and management for informed decision-making. Don't wait - enrol today and unlock your full potential in the ever-evolving world of finance! Why Choose Us? Get 3 Free QLS Endorsed Certificate upon completion of AML, Corporate Finance and Financial Investigator Get a free student ID card with AML, Corporate Finance and Financial Investigator Training program (£10 postal charge will be applicable for international delivery) The AML, Corporate Finance and Financial Investigator is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the AML, Corporate Finance and Financial Investigator course materials The AML, Corporate Finance and Financial Investigator comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: Diploma in Anti Money Laundering (AML) and KYC Concepts at QLS Level 4 Module 01: Introduction To Money Laundering Module 02: Proceeds Of Crime Act 2002 Module 03: Development Of Anti-Money Laundering Regulation Module 04: Responsibility Of The Money Laundering Reporting Office Module 05: Risk-Based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct And Transactions Module 09: Awareness And Training QLS Course 02: Diploma in Corporate Finance at QLS Level 4 Learn More About This Course! Financial Analysis Cash Forecast Present Value Future Value Rate of Return and Adding Debt Risk Management Finance in Practice QLS Course 03: Certificate in Financial Investigator Training at QLS Level 3 Module 01: Introduction To Financial Investigator Module 02: Introduction To Financial Investigation Module 03: Characteristics Of Financial Crimes Module 04: Categories Of Financial Crimes Module 05: Financial Crime Response Plan Module 06: Collecting, Preserving And Gathering Evidence Module 07: Laws Against Financial Fraud =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Finance professionals seeking to enhance their expertise. Individuals aspiring to pursue a career in finance. Professionals looking to switch to a finance-related role. Students and graduates interested in the field of finance. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. AML Analyst Forensic Accountant Financial Crime Investigator Corporate Finance Analyst Financial Advisor Certificates Certificate in Financial Investigator Training at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Anti Money Laundering (AML) and KYC Concepts at QLS Level 4 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Corporate Finance at QLS Level 4 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now Probably, the biggest threat businesses face today is fraud or money laundering. So, who commits those acts? Why? And how? You'll find all the answers in this Certificate in Anti Money Laundering (AML) training. It'll also show you how to prevent these acts and take necessary action being a professional. The Certificate in Anti Money Laundering (AML) course defines what money laundering is, its causes and its effects from a financial and economic perspective. Further, it shows how to find out suspicious transactions, report them and prevent money laundering cases following UK laws and policies. Also, you'll gain a complete idea about the roles and responsibilities of an anti-money laundering professional or AML specialist. Furthermore, the Certificate in Anti Money Laundering (AML) course incorporates knowledge of accounting and finance, business risk management, and other professional development areas. Hence, it will not only strengthen your knowledge and skills in those subject matters but add value to your resume to stand out to potential employers. Courses included in this Certificate in Anti Money Laundering (AML) Complete Bundle are as follows: Course 01: Anti Money Laundering Specialist Diploma Course 02: Introduction to Accounting Course 03: Level 3 Tax Accounting Course 04: Law and Contracts - Level 2 Course 05: Payroll Management Course Course 06: Xero Advisor Training Course 07: Compliance & Business Risk Management Course 08: GDPR Course 09: Microsoft Excel Level 3 Course 10: Time Management Course 11: Professional Bookkeeping Course After completing the Certificate in Anti Money Laundering Course, you will be able to - Define money laundering and understand the reasons behind it Explain anti-money laundering (AML) policies, AML KYC and AML compliance Familiar with the UK money laundering act and directives Identify suspicious conduct and transactions or financial activities Take necessary action to prevent money laundering and fraud Gain a thorough understanding of accounts, taxation, and financial reporting Conduct risk and compliance checks to identify potential financial risks Get to know about Payroll, XERO Accounting and Quickbooks software Gain level-3 proficiency in Microsoft excel for financial analysis Curriculum: Course 01: Anti Money Laundering Specialist (CAMS) Diploma Module 01: Introduction to Money Laundering What Is Money Laundering? Turning 'Bad' Money into 'Legitimate' Money Money Laundering All Around Us How Money Is Laundered Why AML Efforts Are Important The Three Stages of Money Laundering Module 02: Proceeds of Crime Act 2002 Introduction The Principal Offences Contained in Part 7 of POCA 2002 The Concealing Offence The Arranging Offence The Acquisition, Use and Possession Offence The Notion of Criminal Property Elements of Criminal Property Module 03: Development of Anti-Money Laundering Regulation Introduction The First Money Laundering Directive Terrorism legislation The Proceeds of Crime Act 2002 and Serious Organised Crime and money laundering offences under the Police Act 2005 Module 04: Responsibility of the Money Laundering Reporting Officer What Is A Money Laundering Reporting Officer? Who Can be Appointed as an MLRO? The Role of The Money Laundering Reporting Officer Module 05: Risk-based Approach Introduction What Is a Risk-Based Approach (RBA)? A Risk-Based Approach to Customer Due Diligence (CDD) How to Assess the Risk Profile of The Entity Client Demographic Services and Areas of Law Module 06: Customer Due Diligence What is Customer Due Diligence? Main Elements of a Customer Due Diligence Program Enhanced Due Diligence Enhanced Due Diligence for Higher-Risk Customers Module 07: Record Keeping The Purpose of Record-Keeping What Records Have to be Kept? Customer Identification Transactions Internal And External Reports Module 08: Suspicious Conduct and Transactions What is Suspicious Activity? What Is a Suspicious Transaction? Avoiding a National Reporting or Record-Keeping Requirement Module 09: Awareness and Training The Importance of Staff Awareness and Training The Core Obligations of Training Legal and Regulatory Obligations Staff Responsibilities The detailed curriculum of the Certificate in Anti Money Laundering (AML) bundle is given in the resources section. Certification: After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Certificate in Anti Money Laundering is for Students from any background Aspiring finance professionals Accounting professionals Finance and banking settings Anyone interested to learn about Anti Money Laundering Career path The Certificate in Anti-Money Laundering (AML) Course will prepare the students to succeed in their professional careers. Hence this course can ease your way to become - Fraud Investigator Journalism Police Detective Private Investigator Financial Analyst Risk Analyst Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Anti Money Laundering Specialist (CAMS) Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

10 QLS Endorsed Courses for Customer Service Manager | 10 QLS Endorsed Certificates Included | Life Time Access

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access