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Age UK Bournemouth, Poole & East Dorset is an independent local charity. We exist to promote the health and wellbeing of people in later life by providing services, identifying gaps in provision, and by influencing policy and decision makers. Our offices can be found at 700 Wimborne Road Winton or 22 Victoria Road Ferndown. Visit our contact us page Visit our charity shops page How we are funded We rely on your support to keep serving the community. We are supported by donations from the public, income from our charity shops, and some charitable grants. Without the dedication and kindness of our supporters we would not be able to provide the range of help that we are currently able to offer.

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Jenni Dunman is the winner of 2020 awards from Most Inspirational Woman In Franchise and Best franchise UK Jenni regularly features on TV, stage and on front pages of business magazines and newspapers. She has a shelf full of business awards and was in the top 100 UK female entrepreneurs list by F:entrepeneur as well as being a best selling author in the book ‘Inspirational Women Of The World’ “My life purpose is to save lives” Prior to creating her business Jenni was a police officer in London and experienced a vast number of real first aid emergencies including treating casualties at Edgware Road tube station during its bombing in 2005. In 2014 Jenni (a mum of 3) was sitting in a coffee shop chatting with a friend when her friend’s daughter choked, being an advanced first aider, Jenni knew just what to do. She quickly stepped in and successfully removed the blockage and the little girl recovered perfectly. It was this moment that she realised then that first aid was not something regularly offered to new parents and that so many parents didn’t have basic first aid skills that could so easily save their child’s life. When researching suitable first aid training classes she found that parents were restricted to longer certified classes aimed at the corporate market who often showed frightening videos and told distressing stories. Jenni felt she wanted to educate parents in a way that made them feel happy, confident and empowered rather than terrified and intimidated. Jenni has grown her business from table top to a being multi-award winning franchise with trainers running their own successful Daisy businesses UK wide. She is considered a paediatric first aid expert. She has featured in numerous publications, has a huge celebrity parents portfolio and volunteers her time at many national charity events. Jenni says “We train thousands of parents every year and when you get that call to say a parent saved their child’s life thanks to our class, that is the most unbelievably emotional feeling. We are all so passionate about the importance of first aid and absolutely love what we do.” Daisy First Aid offers fun and fear-free first aid courses designed specifically for parents and child carers. In a two hour class, which takes place in the attendees own home or local venue, the world of emergency first aid unfolds, as parents, grandparents and care givers interact and learn the skills they need to save a life and to treat the most common accidents and emergencies. Babies and breastfeeding are very welcome too. If you are interested in taking one of our paediatric first aid courses, please contact your local Daisy First Aid trainer. We serve many areas

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I HAVE A PASSION AND A BELIEF I have worked with young people for 17 years, I started working with young people in 2004 within a youth club, that provided a safe space for young people to engage in many activities. Very quickly I found my passion which is helping young people to make positive choices in their lives. Whilst my time was spent with a diverse group of young people, I realised that I had a passion working with the more challenging young people, usually the ones that get forgotten because they’re not turning up for school or their behaviours are very challenging because maybe they have emotional behavioural difficulties including risky behaviours. With these challenges I conducted risk assessments, whilst keeping young people at the heart of any action undertaken. These young people are the ones central to what I believe is my mission. I wanted to work primarily with young people who for some reason or another had conflict within their life. My belief is, no matter what, everybody needs somebody to believe in them, even when they struggle to believe in themselves. This led to more responsibility in my role as a youth worker. I started doing one-to-one work with challenging young people, working on a project that targets young people who are at risk of becoming marginalised. When further cuts to Youth service's were sanctioned young people suffered the most, this had a knock on effect to local crime figures rocketing. Young people with no direction or safe spaces to grow, the fundamental nature of being young is lost and in too many cases to mention, young people often find themselves in an environment where peer pressure is rooted in dysfunction, this in my experience is the perfect storm for disaster. Over the last decade since the cuts to youth work it has become more challenging to engage young people. I found myself taking my passion to help young people who were in a residential care setting where they were having the most difficult time of their lives. But again through one to one Key work supporting young people to make changes and experience alternative support such as green activities, I found that these activities help toward emotional stability. Activities can include night fishing, paddle boarding, kite surfing or whatever the young person chooses. If an idea or activity is brought to me I will only consider this after a thorough risk assessment and if successful together we will implement the activity in our one to one sessions, this serves as a way of including young people in their own support package. My aim, together with young people would be to re-introduce them to education, society and family living through mediation and support. I will be introducing young people to resilience building techniques that will have far reaching benefits that will stay with them throughout life, better preparing them for challenges life will bring. Outdoor activities reduce isolation, encourages change and builds confidence rather than being stuck indoors on their consoles confined to their bedrooms in isolation but getting out and enjoying nature and fun activities. please follow the hyperlink below Whilst doing all this creating a safe, positive, caring environment providing a consistent, reliable relationship with good boundaries. I then changed and went back to mentoring and again I have worked with some of the hardest to reach young people. I have a belief that everyone deserves to be given a helping hand. Whether they have been exploited with crime eg. CSE or County Lines, Gang Culture, Knife Crime, this can cause young people to be trapped in a cycle of fear that they can’t get out of,I believe no young person should be exposed to negative cycles like those mentioned above. This leads to isolation within their families and communities. Evidence is emerging during the current climate i.e Covid 19 has had a detrimental effect on young people regarding their mental wellbeing. Isolation breeds dysfunction which can contribute to anxiety and dysfunctional behavior finding It difficult to reintegrate back into society. which for some could even mean not being able to leave the house. My passion is to help turn young people's lives around and build resilience. empowering them to do things they really enjoy. In doing so this will help build up life skills that will inevitably serve them well with the challenges that life will bring. I will support them to be the best young person they can become and enjoy a safe caring and sustainable life which we all deserve.