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nuroo

London

Nuroo was founded initially in July 2013 out of the desire to recognise the harsh challenges faced by nurses in their daily practice, but also to horn the joys of this rewarding career. It was changed from a community group to a business entity in September 2020 thanks to the hard work of some very talented individuals and the support of its members at the time. Our name comes from the compound word “Nurses’ Room” which is often used interchangeably with Nurses’ Station to describe an area of a healthcare facility where nurses and other healthcare workers perform their administrative duties when they are not in direct patient contact. We’re as unique as our name and the organisations we actively seek to support. This is because, steeped in experience gathered across the varied worlds of academia, business turnarounds, healthcare and strategy, Nuroo Leaders bring more than fifty years of combined effort, as well as social care delivery and compliance brain power to the table. We have assembled a number of clinical documentations from admission to discharge to help you prepare for and improve your CQC inspection rating. The initiative is designed to promote high-quality documentation that not only support the capture of the patient’s disease burden accurately in all healthcare settings, but also the appropriateness of nursing interventions and quality of care provided to the patient by ensuring all the information within the health record is of high quality and supports informed decision-making. We’ve also partnered with other well-recognised companies and talented care professionals that work tirelessly to give our valued clients the very best service available in the social care sector. So, whether you’re looking for staff training or/and preparing for your CQC inspection, it is important that you are able to demonstrate compliance with the regulators by making sure that you can evidence this with appropriate documentation, including clinical records and relevant up-to-date policies. The good news is that’s where Nuroo comes in! Nuroo is that little extra oomph when you need it, helping you to reset your inspection goals, put the one-speed gearbox of your documentation into drive, and gently press on the accelerator so that your inspection engine is back into motion towards the right direction of demonstrable care quality What’s more, Nuroo’s Clinical Documentation is created by nurses and for nurses, not just to prevent valuable time and effort being wasted on unnecessary paperwork, but also to ensure that interventions and actions implemented contribute to desired results. High-quality clinical documentation across the continuum of healthcare can be recognized in the analogy of a cruise. Just as patients rely on numerous providers and healthcare professionals to maintain a good state of health, passengers on a cruise ship rely on numerous crew members to ensure they have smooth sailing and stay on course. The anchor on a cruise ship can hold the ship in a certain location or be raised when the ship is sailing. Sometimes patients will be at one location for their care and the documentation is the anchor that provides the information needed for the healthcare teams to stay on course. When patients are discharged or complete a provider visit, they may see another provider in a separate location and setting. The new provider will rely on the documentation from the previous encounter to guide their medical decision-making. Each episode of care should therefore include documentation that clearly supports each new episode of care. Because like the anchor, the documentation supports a comprehensive view of the care provided for any single encounter, it may stop when the patient’s encounter or admission is over, but it is a clear record of each encounter. We are Nuroo, a membership organisation born out of the desire to recognise the harsh challenges faced by nurses in their daily practice, but also to horn the joys of this rewarding career. We represent the professional interests of our members and offer free, confidential advice and support on various matters including unpaid wages, work suspensions; NMC allegations; whistleblowing; discrimination, bullying, and harassment at work; career development; and much more. Our name comes from the compound word “Nurses’ Room” which is often used interchangeably with Nurses’ Station to refer to an area of a healthcare facility where nurses and other healthcare workers perform their administrative duties when they are not in direct contact with patients. We are as unique as our name and the people we actively seek to support. This is because nuroo refers to nurses’ ability to find balance within two opposing forces. Indeed, the daily routines of nurses are rarely the same as they are always on the front line interacting with people who are in stressful situations while having to react appropriately to emergencies and unexpected events. Not surprisingly, throughout history nurses have been a glowing light in some very dark days and despite entering the coronavirus pandemic understaffed, undervalued and underpaid, the skills, knowledge, and resilience of nurses across all disciplines and settings have been showcased beyond words as they work tirelessly in the most testing, bizarre and unusual circumstances. While it’s almost impossible to portray a typical day for a nurse, given how different healthcare workplaces can be, and how work can vary from shift to shift depending on which patient a nurse needs to see, there’s a constant expectation for nurses to step up to more – whatever this may be and regardless of their own personal challenges. The good news is that’s where Nuroo comes in! Nuroo is that little extra oomph when you need it, helping you put the one-speed gearbox into drive and pressing the accelerator so that you can set your career engine back into motion towards the right direction. It provides a safe place where nurses can step aside, offload, take a deep breath, recharge, learn from each other, advance and go beyond the call of duty. It is created by nurses and for nurses to help each other stay up to date with new research findings so that they can re-evaluate whether or not their current knowledge has relevance to their work, and avoid the risk of practicing in a way that’s either ineffective or even deleterious to patient care. Certainly, no one wants to waste valuable time and effort performing tasks that don’t contribute to desired outcomes. But to turn the tide so that we nurses can better appreciate and utilize information from research, there needs to be a completely different approach to networking – one that truly allows for both group and one-to-one input. Nuroo is determined to deliver on this agenda so that you feel impacted as a member. WHY WE ARE DIFFERENT. Our services are not for everybody! They’re for achievers: people who are resilient, bold, want to excel in their career, be of service, and make a real difference. If this sounds like you, then sit tight coz we’ve got you covered! With the assortment of care settings, it would be detrimental to the patient if a provider only considered the care that was provided in one setting to guide their medical decision-making. By using Nuroo’s Clinical Documents, you are taking a positive step towards effective record keeping which can turn the tide in CQC inspection drastically, especially in some key areas like respecting service users, seeking consent, ensuring care and welfare, safeguarding, and assessing and monitoring the quality of the service provision – all viewed by CQC inspectors as particularly important.

gold leaf services

London

A Family Run Company Established in 1973 Serving The Gilding And Decorative Industries Ken Rees - Founder of Gold Leaf Supplies Ken Rees Founder In 2023 we will be celebrating our 50th year in business. Phew! Over the years, we have built a reputation for supplying high-quality products with an equally high level of service. We are passionate about gilding and specialist decoration techniques and we love to hear about your projects. At Gold Leaf Supplies we pride ourselves on our innovative approach to servicing the gilding and decorative trades. We are always exploring ways of expanding our services and seeking new horizons through interesting and exciting product ranges. Sue Govani - Director of Gold Leaf Supplies Sue Govani Director Steve Rees - Director of Gold Leaf Supplies Steve Rees Director Company History Gold Leaf Supplies is a family business, which was established as Services Supply Company in 1973 by Mr Ken Rees who was a senior partner in the business. Although Ken retired in 2008, he still had an involvement in the Company until his peaceful passing in May 2018. Having worked in the Italian Marble business for many years, Ken initially set up the business to supply gold leaf and associated products to the stone trade. The main emphasis being on offering an exceptionally high level of service and personal contact. Since 1973, our client base has expanded and diversified considerably, and we have increased our product range accordingly to meet our clients’ needs. We now cater to a diversified range of National and International clients involved in gilding, signwriting, glass manufacture, bookbinding, furniture restoration and manufacture, framing, interiors, architectural decoration, specialist decorating and monumental carving to name but a few. You can view examples of the prestigious projects that we have supplied for in our client gallery As the emphasis of the business changed so did the Company trading name - to Gold Leaf Supplies. From 1st March 2008, we became a Limited Company - Services Supply Company Ltd T/A Gold Leaf Supplies. Although the product range has diversified, and the company has grown, the philosophy introduced in 1973 has remained the same - "We offer quality products at competitive prices and a continuing high level of service." The business remains within the family and Kens’ son, Steve Rees and daughter, Sue Govani joined the company in 1989 and 1991 respectively. Steve has a background in Business whilst Sue’s background is in Art and Design bringing different skills and ideas to the business. Both are Company Directors and very hands on with the day to day running of the business. Steve is mainly involved with the purchasing and logistics. He has a memory like a filing cabinet and a sound technical knowledge relating to gilding techniques. When he has any free time, you will find him on the ski slopes or out walking with his beloved dogs. Sue is more involved with the creative side of the business and enjoys the sales, marketing and client facing events. Passionate about artistic techniques and applications, Sue is usually found trying out the new product ranges in her spare time. She is learning to gild is spending a little more time being a hands on creative which she finds a very meditative process. We all have enormous respect for the art of gilding and its traditional values whilst at the same time recognise and are inspired by the many diverse and contemporary ways that gold and silver leaf is being used today. Our Team It is important to receive your raw materials on time and we appreciate the tight deadlines that most businesses work to, therefore for approved accounts, most of our products are despatched the day instructions are received and delivered on a next day delivery basis. Where large projects are involved, supplies can be scheduled on a phased delivery. One of our strengths is that we can and have often been called upon to supply large quantities at short notice. Our prime objective is not only to supply, but also to provide a full service to our clients and our team makes every effort to ensure this objective is achieved. We have knowledgeable staff who are always on hand to offer advice and we respond quickly to any enquiries that you may have. Please feel free to contact us at any time. Sue Jewell Accounts Manager Sue J has been with us for almost 15 years and has been instrumental in setting up all of our accounts and bookkeeping administration. Since October last year Sue decided to reduce her hours to work part time to fit around her grandchildren and has been working remotely since lockdown. Accounts practices come naturally to Sue and she is continuing to teach all the office staff her accounting methods. She is still very much involved with managing and overseeing the office systems and administration on a weekly basis remotely although she no longer has direct contact with clients. Niki Rathkey Accounts Administrator and Order Processing Niki has been with GLS for two years now and handles all our day-to-day accounts and order processing. It is a busy desk, but Niki is always on hand with a smile to answer any accounting queries that you may have. She is like a magpie when it comes to our shiny products and uses a lot of them in her stone painting and interior projects. She has also built up a sound knowledge about how our products work and will answer most queries related to this. Niki has a strong background of secretarial and administrative skills and has previously worked for a variety of Accounts practices. Isabel Barriga Brown Accounts Assistant and Order Processing Isabel is a new starter for GLS who joined us in October 2021 but has quickly become an indispensable member of the team. Together with Niki they are the accounts team that keep our day-to-day orders ticking over and our records straight! She is very creative and artistic and helps a lot with our social media ideas and creative projects. Again, Isabel loves trying out the projects in her own home and is also learning to gild. She’s our social secretary and makes sure we get together outside as well as inside of work. Adam Rees Technical and IT Adam has worked at Gold Leaf Supplies for around 10 years and during that time he has built up a very good technical knowledge about the products and their uses. He is happy to answer any technical questions that you may have. He is very patient and interested in the challenges that customers projects often present. He will always go out of his way to find a solution and is interested in testing new products and applications. Adam also has responsibility for the Website and all our internal IT requirements. Ralph Davies Warehouse Manager Ralph has been with GLS for over 8 years and takes care of all the goods inwards, stock control and order despatch. Ralph is meticulous and methodical which is a good thing in a busy warehouse. He runs a very tight and organised ship and is a real character! Nothing is ever too much trouble! He always goes the extra mile to make sure your orders are packed well and despatched on time. Fred Govani Warehouse Assistant Fred is Sue’s husband and since taking early retirement during lockdown he comes into the Company part time to help out in our busy warehouse. Due to his previous and extensive work experience he also has a valuable input into logistics and systems practices. Debbie Rees Colour sampling coordinator. Debbie is Steve’s wife who also runs an online homeware store called Elsie Boo Collections. She helps out at GLS by preparing all of our Gold leaf and other metallic materials shade cards that our clients find so useful to have in their workshops or to show their own customers to help them make colour decision choices. Debbie makes sure that we are all stocked up with these and also helps us keep on top of office filing.

musiversity

Southampton

Musiversity aims to provide aspiring musicians from all over the world with the very best online video music lessons and courses. By bringing together music students with some of the world’s best music teachers we aim to provide musicians with a single platform for all their music learning needs. In order to use the Musiversity platform, whether for accessing courses, finding teachers, or selling your own courses and services as a teacher, you must agree to the terms of use as set out below. Contents: 1. What is Musiversity? 2. User Accounts 3. Accessing Courses 4. Payments & Refunds 5. Content & Behaviour 6. Copyright and Ownership 7. Becoming a Musiversity Teacher 8. All Access Subscription 9. Musiversity’s Rights 10. Legal Terms & Conditions 1. What is Musiversity? Musiversity is an online music teacher directory and video course platform where music teachers advertise their teaching services, and can upload and compile video courses, and then sell them through our marketplace. Users can browse the courses on our marketplace, or be sent directly to specific music courses on our site through direct links, and then purchase courses to learn from. Purchased courses can be accessed from within the Musiversity platform, so that users can view the video content on any device from any location. Users can also find music teachers, whether for local in-person lessons, or live online video lessons, and contact teachers in order to arrange these. 2. User Accounts Users can browse our website and marketplace without creating an account or logging into the platform, but for all other activities on Musiversity, including purchasing courses, accessing courses, and messaging teachers, users must first create a user account and be logged in to the platform. Creating a Musiversity account is free, and only requires a valid name and email address to be given, along with a password. Musiversity accounts are unique and individual, and must not be shared with other users. Account login details should be kept confidential and not shared with anyone. All accounts on Musiversity must be registered to a person over the age of 18. If acting on behalf of a child, then a parent or guardian must be the one who creates the account. In creating a Musiversity account, you are agreeing to the terms set out in this document. Accounts can be terminated at anytime from within your account profile. You will lose access to any courses you have purchased once your account is terminated. 3. Accessing Courses When a teacher creates and lists a course on the Musiversity platform, they are providing Musiversity with a licence to offer access to their course to our users. When a user accesses a course through our platform (whether it’s a paid or free course) Musiversity is granting that user a licence to access the course, and course materials. The user does not own the course, or course materials, in any way, and has no permission to sell the course materials, or access to them to any other person. Only the account holder may access the courses they have been granted a licence for. Most of the courses on Musiversity require payment to be granted access, but some are offered for free. In either case, once you have been granted access to a course, you will continue to have access to that course for the duration of your account with Musiversity, except in cases where, for legal reasons or otherwise, we are forced to remove a course from our platform for violating our terms. You may not reproduce, copy, re-sell, illegally download, or in any other way provide access to courses to anyone other than the account holder. 4. Payments & Refunds To be granted access to paid courses on Musiversity payments must be made through our online checkout. Musiversity uses Stripe to handle all payments. Payments are made in accordance with the prices set out on the course details page for each course, and must be paid in full before being granted access. We accept payments in the following currencies: USD, CAD, AUD, NZD, EUR, GBP. Once payment had been made you will have lifetime access to the course as long as your account remains active. If you’re not happy with your purchase, you may request a refund within 30 days of purchase, provided you have NOT completed more than 50% of the course in question, by emailing Musiversity directly with your refund request. If a refund request is made within the 30 day refund period AND your student course progress record shows that you have completed less then half of the course, the payment will be refunded in full to the card it was made on. In cases where refunds are given, access to the refunded course will be revoked. If a request is made outside of the 30 day refund period, or your record shows that you've viewed/completed more than 50% of the course, then no refund will given. Payments for our All-Access Subscription are non-refundable (see section 8 below). 5. Content & Behaviour All video content uploaded to Musiversity is the responsibility of the uploader and must adhere to our terms as set out on our Teacher Terms document. Any content that is found to be in breach of those terms will be removed from the platform, and the account may be closed or blocked. All users are responsible for any content that they create on the Musiversity platform, including their profile information, any reviews they leave for courses, messages they send through the platform, and any comments they leave on courses or blog posts. Any user who is found to be posting offensive, illegal, or inappropriate material will have the content removed, and will risk their account being blocked or deleted. 6. Copyright & Ownership All videos, and other content, uploaded to Musiversity remain the intellectual property of the creator of the content, and all copyrights are retained by the creator of the content. Musiversity does not own any of the content uploaded by our teachers. However, by uploading content to our platform you are authorising Musiversity to share this content with anyone, distribute it and promote it on any of our marketing channels, as well as giving us the right to modify and edit content as we see fit, for marketing or promotional purposes. 7. Becoming a Musiversity teacher If you are a music teacher or an experienced musician with knowledge to share, we invite you to join the team of Musiversity teachers, and create, upload, compile, and sell your course, or courses through our platform. You can also just list your teaching services on our directory, without needing to create and/or sell online courses. In order to become a Musiversity teacher you must agree to the terms set out in our Teacher Terms document. 8. All-Access Subscription (pilot scheme) We are currently in the process of setting up and testing a pilot scheme of a new All-Access subscription to Musiversity. This subscription will offer full, unlimited access to all the courses and content on the Musiversity platform for a single monthly subscription fee, including all current and future courses. Subscription payments will be taken monthly, and access to the Musiversity content will be available for the duration of an active subscription. Subscriptions can be cancelled at anytime from within your Musiversity account, and cancelled subscriptions will remain active until the end of the most recent billing period, when they will then be terminated. Once a subscription has been terminated, you will no longer have access to courses on the platform (except any courses you had purchased prior to creating your subscription). As this is a subscription service, and payment is made for the access to our platform, subscription payments are non-refundable. There are no refunds, full or partial, for cancelled subscriptions (expect where required by applicable laws). 9. Musiversity’s Rights Musiversity owns the Musiversity platform and service, including all related web properties and domains, social media accounts, and other accounts associated with the platform. Musiversity owns all content on our website that is created and posted by us, including the general website content, the legal terms and conditions, blog posts and courses which are created by Musiversity, and any other content of which Musiversity is the creator. Musiversity owns the rights to it’s logo, name, and other trademarks. You, as a user with or without an account, may not use our logo without our prior written permission. You may not download, copy, duplicate, or in any other way share our content without prior written permission. 10. Musiversity Legal Terms The term ‘Musiversity, 'Musiversity.co', or ‘us’ or ‘we’ refers to the owners of the Musiversity Platform and website. The term ‘you’ refers to the user or viewer of our platform. The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. This website uses cookies to monitor browsing preferences. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

wrexham foyer

Denbighshire,

In this document the expression ‘we’ refers to, ClwydAlyn Housing Limited, Tir Tai Limited, PenArian Limited and Tai Elwy Limited, that provides housing and related services across North Wales. Each entity is the controller of its own personal data although data may be processed by other Group members on its behalf This privacy notice sets out how ClwydAlyn collects and uses information about you. Please read this privacy notice carefully to understand how we will use your personal information. If you have any questions or queries in relation to this privacy notice, you can contact our Data Protection Officer at: datacontroller@clwydalyn.co.uk 72 Ffordd William Morgan, St Asaph Business Park, St Asaph, Denbighshire, LL17 0JD 0800 1835757 (freephone from a landline) or 01745 536800 This privacy notice explains: What information we may collect about you How we use your information Contacting you Sharing your information Our legal basis for collecting, holding and using your information Security and storage of your information Your rights 1.What information we may collect about you The information we collect about you depends on why we are dealing with you. For example, if you make a housing application or become one of our tenants, we will need more information from you than if you are merely making an enquiry. We may collect the information about you in the following circumstances: If you call our Contact Centre When you call our contact centre we collect Calling Line Identification (CLI) information. We use this information to help improve its efficiency and effectiveness. We record calls for training and monitoring purposes. Additionally, our call handlers will make a record of your call in order to manage your query. We may need to share information with other organisations within or outside ClwydAlyn in order to respond to your call, for example so that we can organise maintenance or repairs or other support. We will usually tell you if it is necessary for us to pass information on to other organisations. If you email us Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law. If you make a complaint to us When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint. We will only use the personal information we collect to process the complaint and to check on the level of service we provide. If a complainant doesn’t want information identifying him or her to be disclosed to any person that the complaint is about, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis. Similarly, where enquiries are submitted to us we will only use the information supplied to us to deal with the enquiry and any subsequent issues and to check on the level of service we provide. If you use our services We hold the details of the people who request and use our services so that we can provide these services and for other closely related purposes. For example, we use information about our service users to develop and improve our services and to make sure we are delivering services to different groups fairly. If you apply for housing or become a tenant, there is certain information that we require in order to process your application and manage your tenancy. If you do not provide us with this information, we will not be able to progress your application. When you visit our websites We automatically collect certain information when you visit one of our websites. Please see Use of Cookies below for more information about this. When you use our customer portal, you are able to view information held in our housing management system, including personal details, account statements, tenancy information, repair history and pay your rent / service charges. Please note that we use a third party provider, Verseone to support our customer portal. Information we receive from others We work closely with other organisations, such as local councils, police forces, voluntary sector organisations, other housing providers and our contractors, and we may receive information about you from them. If you visit our premises We may ask you to sign in and out if you visit staff or residents at our premises. Access is controlled for the purposes of building and occupant security. Access is recorded to assist with fire and other evacuation procedures. Furthermore, your image may be captured on CCTV to monitor and collect visual images for the purpose of security and the prevention and detection of crime. If you use our Wi-Fi or computer to access our IT systems, access and activity may be monitored to prevent misuse of Group property, according to our IS Corporate policies. Job applicants When individuals apply to work for us, we will only use the information they supply to us to process their application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference or obtain a ‘disclosure’ from the Criminal Records Bureau we will not do so without informing them beforehand unless the disclosure is required by law. Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed; it will then be destroyed or deleted. We retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data. Once a person has taken up employment with us, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with us has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it. If you are a member of one of our Boards, Committees or Panels We may ask for personal details for managing and statistical purposes. 2.How we use your information We process your personal information primarily in connection with managing our housing services. If you are a tenant, this includes managing your tenancy and dealing with any applications, queries or complaints that you make. Examples of how we use your information include: to confirm your identity to assess your suitability to access any of our services to manage your tenancy, care or support to ensure our properties are appropriately maintained and in accordance with legal obligations, such as periodic gas safety checks to notify you about important changes to our services to let you know about other relevant services, both ours and those of other parties whose products and services we have agreed should be made available to you (see the section below on 'Contacting you' for more information about this) to update and correct our records to carry out statistical and market analyses, including benchmarking exercises, to enable us to understand you better and improve our services, and in accordance with our operating Regulations to develop, test and improve our systems to ensure that content of our website is presented in the most effective manner for you and for your computer to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes to comply with other legal obligations, such as Health and Safety laws or safeguarding vulnerable people We may combine information we receive from other sources with information you give to us for the purposes set out above (depending on the types of information we receive). 3.Contacting you We will use your contact information to send you important information via letters, emails, text messages, or otherwise to telephone you. We may record telephone calls for security and training purposes. We may use the information we hold about you in order to provide you with information about our services which we feel may interest you. You can opt out of receiving marketing communications at any time, although please note that we will continue to send you important messages about your tenancy. If you have changed your mind about being contacted for marketing purposes, please contact our Customer Services Team on 0800 1835757 (freephone from a landline) or 01745 536800 to update your preferences. 4.Sharing your information We do not sell your information to any third party, but in certain limited circumstances we may disclose your personal information to: any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985; and/or other third parties in the following circumstances: if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; in order to enforce or apply our terms and conditions and other agreements; to protect the rights, property, or safety of ClwydAlyn, our customers, or others; to investigate or prevent a crime. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; to obtain any professional advice; and/or with your consent. 5.Our legal basis for collecting, holding and using your information Data protection law sets out various lawful legal bases (or ‘conditions’) which allow us to collect, hold and use your personal information: Where you have entered into a contract or contracts with us, we may need to use your information to provide you with our services. An example of this is where you have a tenancy with us. Where we are under a legal obligation which requires us to process your personal information. For example, notifications of Health and Safety incidents. We will sometimes use your personal information based upon your consent. We will always tell you where this is the case and ask you to agree before we process your information. An example of using your personal information with your consent is publishing your image as part of a photograph on our website. Finally, sometimes it is necessary to process your personal information for the purposes of our own legitimate interests. We will only do so where these interests are not overridden by the interests and fundamental rights or the freedoms of the individuals concerned. An example of this is when we may contact you about your experience of contacting our Customer Services Team or a recent repair to your property. Data protection law recognises certain "special categories" of personal information, which is information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information for uniquely identifying a person, information concerning health, and information concerning a person's sex life or sexual orientation. Information about criminal offences and records is placed in a similar category. These special categories of personal information are considered particularly sensitive and so we will only collect and use this information where you have given us your explicit consent or where we consider it necessary to do so. 6.Security and storage of your personal information The information about you that we collect may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for one of our suppliers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. We will generally keep personal information about you no longer than is needed for as per our Retention Policy. 7.Your rights You have the right to request from us access to your own personal information. This is sometimes known as a 'subject access request'. You also have the right to ask us not to process your personal data for direct marketing purposes. We will tell you if we intend to use your data for this purpose or if we intend to disclose your information to any third party for this purpose. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data or by contacting our Customer Services Team on 0800 1835757 (freephone from a landline) or 01745 536800. From 25 May 2018, you will have additional rights to request from us: That any inaccurate information we hold about you is corrected That your information is deleted That we stop using your personal information for certain purposes That your information is provided to you in a portable format That decisions about you are not made by wholly automated means Many of the rights listed above are limited to certain defined circumstances and we may not be able to comply with your request. We will tell you if this is the case. If you choose to make a request to us, we will aim to respond to you within one month. We will not charge a fee for dealing with your request.

674 Educators providing Testing courses delivered Online

nuroo

London

gold leaf services

London

musiversity

Southampton

wrexham foyer

Denbighshire,

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