Name: Sales Management 2 Days Training in Darlington
Price: 1195 GBP
Availability: InStock

<section style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 37, 41);"><h2 style="color: rgb(62, 57, 52); box-sizing: border-box;" fr-original-style=" color: rgb(62, 57, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About this Training Course</strong></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Technical professionals increasingly need to translate complex findings, analysis, and recommendations for effective decision-making. Those who face challenges in getting their findings into paper and communicating it to stakeholders, will benefit from attending this training course.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This updated course covers both traditional writing and presentation techniques as well as how to incorporate generative artificial intelligence (AI) tools to enhance both efficiency and quality in writing and presenting. Participants will learn how to plan, structure, write and deliver presentations, create effective prompts for AI tools, critique AI-generated content, and edit and proofread their work, ultimately gaining the knowledge and confidence to produce high-quality documents and presentations.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This separately bookable training course will demonstrate how technical professionals can use their technical knowledge and logical edge to write in a reader-friendly style, produce grammatically accurate reports and persuasively communicate for buy-in purposes.</p><figure fr-original-style="" style="box-sizing: border-box;"><img src="https://petroedgeasia.net/wp-content/uploads/2022/12/ilm-recognised-organisation.png" alt="" width="147" height="147" srcset="https://petroedgeasia.net/wp-content/uploads/2022/12/ilm-recognised-organisation.png 624w, https://petroedgeasia.net/wp-content/uploads/2022/12/ilm-recognised-organisation-300x300.png 300w, https://petroedgeasia.net/wp-content/uploads/2022/12/ilm-recognised-organisation-150x150.png 150w" sizes="(max-width: 147px) 100vw, 147px" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">This is course is recognised by The Institute of Leadership and Management (ILM). ILM is a division of City &amp; Guilds and the UK&rsquo;s largest awarding body for leadership and management</em></p></section><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://petroedgeasia.net/training/technical-report-writing-and-presentation-skills-for-in-the-ai-era-for-engineers-scientists-and-technical-professionals-in-the-energy-industry/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download your brochure</a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="mailto:info@asiaedge.net?subject=Please Send me the Brochure for Technical Report Writing and Presentation Skills In the AI Era – For Engineers, Scientists and Technical Professionals in The Energy Industry" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Email me the brochure</a></p><section style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><a data-toggle="collapse" href="https://petroedgeasia.net/training/technical-report-writing-and-presentation-skills-for-in-the-ai-era-for-engineers-scientists-and-technical-professionals-in-the-energy-industry/#collapseOne" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TRAINING OBJECTIVES</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LEARNING OUTCOMES FOR TECHNICAL REPORT WRITING SKILLS</strong><br fr-original-style="" style="box-sizing: border-box;">By the end of this course, participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Fully understand the fundamentals in developing a robust writing process, irrespective of the use of generative AI</li><li fr-original-style="" style="box-sizing: border-box;">Be able to structure a formal report to suit the needs of the audience and its expectations</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to use language, including the passive, to ensure reports are clear, correct, consistent and concise</li><li fr-original-style="" style="box-sizing: border-box;">Have learnt an editing process to ensure participants can produce reports entirely without the use of generative AI, if necessary</li><li fr-original-style="" style="box-sizing: border-box;">Be aware of the options for using generative AI in enhancing the report drafting process, using targeted and structured AI prompts</li><li fr-original-style="" style="box-sizing: border-box;">Appreciate the importance of thoroughly editing and proofreading material produced using generative AI</li><li fr-original-style="" style="box-sizing: border-box;">Have gained invaluable practice in creating reports and visuals with generative AI</li><li fr-original-style="" style="box-sizing: border-box;">Have acquired the confidence to take on technical writing projects with or without the help of AI, knowing that their writing process will ensure they produce documents their readers can understand in one reading</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LEARNING OUTCOMES FOR TECHNICAL PRESENTATION SKILLS</strong><br fr-original-style="" style="box-sizing: border-box;">By the end of this course, participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Fully understand the fundamental structure of an effective presentation</li><li fr-original-style="" style="box-sizing: border-box;">Be able to use tested and unique planning tools to assist planning any presentation efficiently in a timely manner</li><li fr-original-style="" style="box-sizing: border-box;">Understand the importance of analysing the audience as thoroughly as possible and formulating relevant objectives</li><li fr-original-style="" style="box-sizing: border-box;">Be aware of the options for using generative AI in preparing presentation slides including data visualisation</li><li fr-original-style="" style="box-sizing: border-box;">Appreciate the importance of thoroughly editing and proofreading material produced using generative AI</li><li fr-original-style="" style="box-sizing: border-box;">Have gained invaluable practice creating slides with generative AI</li><li fr-original-style="" style="box-sizing: border-box;">Have delivered a short presentation on a chosen topic using slides prepared using AI, and obtain immediate feedback on the presentation</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/technical-report-writing-and-presentation-skills-for-in-the-ai-era-for-engineers-scientists-and-technical-professionals-in-the-energy-industry/#collapseTwo" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TARGET AUDIENCE</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This programme has been researched and developed for all Engineers, Scientists and related Technical Professionals who need to write and present technical reports and presentations</p></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/technical-report-writing-and-presentation-skills-for-in-the-ai-era-for-engineers-scientists-and-technical-professionals-in-the-energy-industry/#collapsecl" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">COURSE LEVEL</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Basic</li><li fr-original-style="" style="box-sizing: border-box;">Intermediate</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/technical-report-writing-and-presentation-skills-for-in-the-ai-era-for-engineers-scientists-and-technical-professionals-in-the-energy-industry/#collapseFive" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TRAINER</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your expert trainer has over 25 years&rsquo; experience writing in the Energy industry, while his corporate training experience extends to almost 35 years. Based in Malaysia since 1992, he has conducted over 400 training programmes across Asia, Europe, Australia, and the USA. Major organisations that have benefitted from his training include:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Exxon &amp; HESS (Indonesia)</li><li fr-original-style="" style="box-sizing: border-box;">SHELL (Malaysia, India and Brunei)</li><li fr-original-style="" style="box-sizing: border-box;">PetroChina</li><li fr-original-style="" style="box-sizing: border-box;">Cairn India &amp; Reliance Industries (India)</li><li fr-original-style="" style="box-sizing: border-box;">PTTEP (Thailand and Oman)</li><li fr-original-style="" style="box-sizing: border-box;">Schlumberger (Abu Dhabi)</li><li fr-original-style="" style="box-sizing: border-box;">PCS (Singapore)</li><li fr-original-style="" style="box-sizing: border-box;">Beach Energy (Australia)</li><li fr-original-style="" style="box-sizing: border-box;">PETRONAS (Malaysia)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Since 2016, he has conducted many courses for BSEE, the US government agency overseeing their energy industry. The courses cover a wide variety of technical writing and presentation skills topics including writing SOPs, presenting data, summarising reports in PowerPoint, and editing skills.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As a technical writer, he has been the lead editor for many important writing projects. The include full sets of manuals for Nippon Oil&rsquo;s Helang Integrated Platform (Sarawak) and the PETRONAS Procedures and Guidelines for Upstream Activities. He has overseen the rewriting of HSE SOPs for KPOC, Talisman/REPSOL, and EnQuest, amongst others. He has also written and produced close out reports (REPSOL) and technical guidelines (PETRONAS).</p></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/technical-report-writing-and-presentation-skills-for-in-the-ai-era-for-engineers-scientists-and-technical-professionals-in-the-energy-industry/#collapseCS" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);"></a></section><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://petroedgeasia.net/training/technical-report-writing-and-presentation-skills-for-in-the-ai-era-for-engineers-scientists-and-technical-professionals-in-the-energy-industry/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download your brochure</a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="mailto:info@asiaedge.net?subject=Please Send me the Brochure for Technical Report Writing and Presentation Skills In the AI Era – For Engineers, Scientists and Technical Professionals in The Energy Industry" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Email me the brochure</a></p><section style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><a data-toggle="collapse" href="https://petroedgeasia.net/training/technical-report-writing-and-presentation-skills-for-in-the-ai-era-for-engineers-scientists-and-technical-professionals-in-the-energy-industry/#collapseCS" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">POST TRAINING COACHING SUPPORT (OPTIONAL)</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To further optimise your learning experience from our courses, we also offer individualized &ldquo;One to One&rdquo; coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br fr-original-style="" style="box-sizing: border-box;"><a href="mailto:info@asiaedge.net?subject=Request%20for%20further%20information%20regarding%20post%20training%20coaching%20support" target="_blank" style="color: rgb(0, 123, 255); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 123, 255);">Request for further information post training support</a>&nbsp;and fees applicable</p></div></section>

About this Training Course
Technical professionals increasingly need to translate complex findings, analysis, and recommendations for effective decision-making. Those who face challenges in getting their findings into paper and communicating it to stakeholders, will benefit from attending this training course.
This updated course covers both traditional writing and presentation techniques as well as how to incorporate generative artificial intelligence (AI) tools to enhance both efficiency and quality in writing and presenting. Participants will learn how to plan, structure, write and deliver presentations, create effective prompts for AI tools, critique AI-generated content, and edit and proofread their work, ultimately gaining the knowledge and confidence to produce high-quality documents and presentations.
This separately bookable training course will demonstrate how technical professionals can use their technical knowledge and logical edge to write in a reader-friendly style, produce grammatically accurate reports and persuasively communicate for buy-in purposes.

This is course is recognised by The Institute of Leadership and Management (ILM). ILM is a division of City & Guilds and the UK’s largest awarding body for leadership and management
Download your brochure
Email me the brochure
TRAINING OBJECTIVES
LEARNING OUTCOMES FOR TECHNICAL REPORT WRITING SKILLS
By the end of this course, participants will be able to:
Fully understand the fundamentals in developing a robust writing process, irrespective of the use of generative AI
Be able to structure a formal report to suit the needs of the audience and its expectations
Understand how to use language, including the passive, to ensure reports are clear, correct, consistent and concise
Have learnt an editing process to ensure participants can produce reports entirely without the use of generative AI, if necessary
Be aware of the options for using generative AI in enhancing the report drafting process, using targeted and structured AI prompts
Appreciate the importance of thoroughly editing and proofreading material produced using generative AI
Have gained invaluable practice in creating reports and visuals with generative AI
Have acquired the confidence to take on technical writing projects with or without the help of AI, knowing that their writing process will ensure they produce documents their readers can understand in one reading
LEARNING OUTCOMES FOR TECHNICAL PRESENTATION SKILLS
By the end of this course, participants will be able to:
Fully understand the fundamental structure of an effective presentation
Be able to use tested and unique planning tools to assist planning any presentation efficiently in a timely manner
Understand the importance of analysing the audience as thoroughly as possible and formulating relevant objectives
Be aware of the options for using generative AI in preparing presentation slides including data visualisation
Appreciate the importance of thoroughly editing and proofreading material produced using generative AI
Have gained invaluable practice creating slides with generative AI
Have delivered a short presentation on a chosen topic using slides prepared using AI, and obtain immediate feedback on the presentation
TARGET AUDIENCE
This programme has been researched and developed for all Engineers, Scientists and related Technical Professionals who need to write and present technical reports and presentations
COURSE LEVEL
Basic
Intermediate
TRAINER
Your expert trainer has over 25 years’ experience writing in the Energy industry, while his corporate training experience extends to almost 35 years. Based in Malaysia since 1992, he has conducted over 400 training programmes across Asia, Europe, Australia, and the USA. Major organisations that have benefitted from his training include:
Exxon & HESS (Indonesia)
SHELL (Malaysia, India and Brunei)
PetroChina
Cairn India & Reliance Industries (India)
PTTEP (Thailand and Oman)
Schlumberger (Abu Dhabi)
PCS (Singapore)
Beach Energy (Australia)
PETRONAS (Malaysia)
Since 2016, he has conducted many courses for BSEE, the US government agency overseeing their energy industry. The courses cover a wide variety of technical writing and presentation skills topics including writing SOPs, presenting data, summarising reports in PowerPoint, and editing skills.
As a technical writer, he has been the lead editor for many important writing projects. The include full sets of manuals for Nippon Oil’s Helang Integrated Platform (Sarawak) and the PETRONAS Procedures and Guidelines for Upstream Activities. He has overseen the rewriting of HSE SOPs for KPOC, Talisman/REPSOL, and EnQuest, amongst others. He has also written and produced close out reports (REPSOL) and technical guidelines (PETRONAS).
Download your brochure
Email me the brochure
POST TRAINING COACHING SUPPORT (OPTIONAL)
To further optimise your learning experience from our courses, we also offer individualized “One to One” coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.
Request for further information post training support and fees applicable

EnergyEdge - Training for a Sustainable Energy Future

Professional Skills

Technical Writing

Engineering Construction Industry Training (ECITB)

Presentation Skills

Institute of Leadership & Management (ILM)

Develop your technical report writing and presentation skills with EnergyEdge's course designed for oil & gas professionals. Sign up now!

Technical Report Writing and Presentation Skills In the AI Era
– For Engineers, Scientists and Technical Professionals in The Energy Industry

Team of 10, pp

Normal Fee, pp

Burton Upon Trent

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Overview:</span></h1><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Topics:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualities of an Effective Leader</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leader or Manager?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">That Vision Thing</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Your Team Goals</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Motivation</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Motivates?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Being Consistently Different</strong>&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dealing With Difficult Team Members</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Using a simple method of coaching, including action plans.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Key Skills of Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at the skills required to be an effective coach.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instant Results Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Coaching in a hurry!</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can Do Coaching Practice</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Putting the learning into practice</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Feature:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By the end of this training you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Once after the training you receive course completion certificate from Mangates</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who can Attend?</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Anybody who is interested in learning Effective Skills to Lead a Team.</span></p>

Certificate: Course Completion Certificate | Language: English

Duration: 2 Days | Credits: 16 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

A successful sales manager's job is to provide clear direction and support to his/her team  enabling them to excel and develop to reach their full potential.  Sales managers often rise to this position from a successful career in sales. But the skills required of a successful sales manager are quite different from the skills of a sales person which is one of the key points that this program will be focusing on. 

This two day program will enable delegates to have a clear understanding of the successful sales manager's responsibilities and how to become more effective in their roles in this challenging competitive business environment of today. Over the period of the course delegates will explore key leadership skills as well as the essential sales managerial skills needed for them to effectively forecast and implement effective sales plans, motivate, monitor and evaluate the performance of their people and provide the required direction and support ensuring measurable sales results from their sales teams.

This course also includes several bonus forms that were designed to help you prepare your sales forecast and complete sales plan. (Forecast data form, Sales plan support form)

Learning Objectives:

After completing this course, delegates will be able to: 

Understand the roles and responsibilities of a sales manager
Learn skills to achieve better results through their teams using sales plans and targeting techniques
Clearly understand how to prepare a sales forecast and a sales plan for their sales operation
Properly observe, evaluate and give feedback to team members and set performance development objectives using assessment tools supplied and provided within the training program
Explore ways to motivate their sales teams and create a more motivating environment.
Run more effective sales meetings and morning huddles to inspire and motivate and provide clear direction to their sales team members.

Agenda:

Introduction - A sales management primer

What is your job?
Sales Manager Versus Salesman.
The perfect salesperson- Activity

Module 1 : A Strategic look at sales management:
Sales management - is it strategic or tactical?
What are my CSF's? - Critical success factors.
SWOT and PESTLE analysis.

Module 2 : Sales Forecasting:
What is forecasting and how it can help sales performance?
Identify different forecasting methods.
Follow a simple 4 step process to create a sales forecast.
Avoid common forecasting pitfalls.

Module 3 : Sales Planning:
Setting up your sales strategy.
Put together the main components of your sales plan.
Specify sales tactics to achieve strategy.
Sales planning best practice examples.
Practical skill practice activity - Create a sales plan for your sales operation.

Module 4 : Sales performance management:
Setting sales objectives.
The 3 step sales performance control plan.
Guidelines for proper sales performance evaluation.
Handling the underperforming sales team member.

Module 5 : Motivating your sales team:
What motivates us?
Knowing your team inside out.
Creating a motivating environment for your team.
Understand the factors that combine and drive personal motivation.

Module 6 : Running effective sales meetings:
Effective versus badly run sales meetings
Planning your sales meeting sequence.
Successful sales meeting checklist.
Team huddle versus team meeting.

Certification:

Once after the training you receive course completion certificate from Mangates.

Target Audience:

Sales Managers

Mangates

Sales Management 2 Days Training in Burton Upon Trent

The sale ends 10 days before the event starts.

Early Bird Fee

The sale ends 5 days before the event starts.

Standard Fee

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Sales Management 2 Days Training in Bournemouth

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Sales Management 2 Days Training in Bracknell

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Sales Management 2 Days Training in Bromley

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Sales Management 2 Days Training in Bolton

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Sales Management 2 Days Training in Dumfries

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Sales Management 2 Days Training in Dundee

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Sales Management 2 Days Training in Dunfermline

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Sales Management 2 Days Training in Darlington

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">✿&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">8 in 1 "Technical Writing: Business Proposal, Medical, Report &amp; Bid Writing" CPD Accredited Bundle&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">✿</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Welcome to our comprehensive&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Technical Writing: Business Proposal, Medical, Report &amp; Bid Writing&nbsp;</strong>bundle<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">,</strong>&nbsp;designed to equip you with the essential skills needed for effective communication in both professional and scholarly environments. In this course, we focus on honing your abilities to convey complex technical writing information with clarity and precision.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">The&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Technical Writing: Business Proposal, Medical, Report &amp; Bid Writing</strong>&nbsp;bundle encompasses various modules, each strategically crafted to enhance your proficiency in articulating ideas, instructions, and reports. With an emphasis on corporate and academic settings, you will get essential experience applying the concepts of technical writing to a variety of contexts.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Our expert instructors will guide you throughout the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Technical Writing</strong>&nbsp;bundle courses, ensuring you grasp the nuances of&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Business Proposal, Medical, Report &amp; Bid Writing</strong>&nbsp;in every context. You will develop proficiency in creating manuals, reports, and documents tailored to the needs of both business and academic audiences. The course also explores the significance of visual elements in Technical Writing, imparting skills in creating effective charts, graphs, and illustrations.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Furthermore, the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Technical Writing: Business Proposal, Medical, Report &amp; Bid Writing</strong>&nbsp;bundle addresses the importance of audience analysis, ensuring that your communication is not only technically accurate but also accessible to a diverse readership. Throughout the program, you will engage in collaborative projects, receiving constructive feedback to refine your technical writing skills.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Standout features from Skill Up:</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Accredited by&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD QS, CIQ, CPD Group</strong></li><li fr-original-style="" style="box-sizing: border-box;">Worldwide accessibility to learning</li><li fr-original-style="" style="box-sizing: border-box;">Entirely online, interactive lesson with voiceover audio</li><li fr-original-style="" style="box-sizing: border-box;">Complete one-year access to the bundle materials</li><li fr-original-style="" style="box-sizing: border-box;">24/7 Learner support</li></ul><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Technical Writing: Business Proposal, Medical, Report &amp; Bid Writing Bundle Consists of the Following Courses:</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">➽</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Course 01: </strong><a href="https://www.skill-up.org/course/technical-writing-online-course/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Technical Writing Online Course<br fr-original-style="" style="box-sizing: border-box;"></strong></a></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">➽</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Course 02:&nbsp;</strong>Diploma in Effective Writing Skills<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">➽</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Course 03:&nbsp;</strong>Structured Approach to Writing Bids</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">➽</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Course 04:&nbsp;</strong>Report Writing</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">➽</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Course 05:&nbsp;</strong>Proofreading Hacks Online Course</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">➽</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Course 06:&nbsp;</strong>Medical Writing</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">➽</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Course 07:&nbsp;</strong>Business Proposal Writing</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">➽</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Course 08:&nbsp;</strong>CV Writing and Interview Tricks</li></ul><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">By enrolling in this Bundle, you will have a solid foundation in&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Technical Writing, Business Proposal, Medical, Report &amp; Bid Writing;</strong>&nbsp;allowing you to produce high-quality documents that meet the rigorous standards of both business and academic environments. Join us on this educational journey, and elevate your proficiency in Technical Writing to new heights.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes of Technical Writing: Business Proposal, Medical, Report &amp; Bid Writing</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Master the art of tailoring your writing style to suit the demands of business, ensuring clear communication in corporate environments.</li><li fr-original-style="" style="box-sizing: border-box;">Develop the skills to construct compelling academic arguments and articulate complex ideas with finesse.</li><li fr-original-style="" style="box-sizing: border-box;">Acquire the precision required for technical writing, conveying intricate details with simplicity and accuracy.</li><li fr-original-style="" style="box-sizing: border-box;">Enhance your ability to adapt your tone and style to different audiences, fostering effective communication in varied contexts.</li><li fr-original-style="" style="box-sizing: border-box;">Gain proficiency in using tools and techniques specific to technical writing, empowering you to create documents that stand out.</li><li fr-original-style="" style="box-sizing: border-box;">Hone your editing and proofreading skills to perfection, ensuring the delivery of polished and error-free content.</li></ul><h2 fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted">Certificates</h2><div fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); box-sizing: border-box;"><p fr-original-style=" color: var(--text);" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Digital Certificate</strong></p><p fr-original-style=" color: var(--text);" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This bundle comes with a free <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Accredited PDF Copy certificate+ Transcript&nbsp;</strong>(according to the Learner&#39;s Choice). For additional courses, it costs <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&pound;14.99</strong> per copy.</p><p fr-original-style=" color: var(--text);" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hard Copy Certificate</strong></p><p fr-original-style=" color: var(--text);" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Get <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Accredited Hard Copy certificate</strong> for <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&pound;19.99</strong> per copy. The delivery fee for the Hard Copy certificate, however, is free for UK residents, whereas it costs <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&pound;10</strong> for international students as delivery charge.</p><h2 style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">Course Description</h2><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Immerse yourself in the art and science of technical writing with our comprehensive course. From business memos to academic papers and intricate technical documentation, this&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Technical Writing: Business Proposal, Medical, Report &amp; Bid Writing&nbsp;</strong>bundle equips you with the skills needed to excel in diverse writing scenarios. Engage in a transformative learning experience that goes beyond theoretical knowledge, providing crucial insights to elevate your communication prowess.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Here is the course curriculum for the primary Title Course in this bundle:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">➽</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Course 01:&nbsp;</strong>Technical Writing Online Course<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Unit 01: Introduction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 02: Understanding Your Audience</li><li fr-original-style="" style="box-sizing: border-box;">Unit 03: Technical Writing Process and Strategies</li><li fr-original-style="" style="box-sizing: border-box;">Unit 04: Technical Communication Formats and Styles</li><li fr-original-style="" style="box-sizing: border-box;">Unit 05: Writing Clear and Effective Technical Content</li><li fr-original-style="" style="box-sizing: border-box;">Unit 06: Technical Editing and Proofreading</li><li fr-original-style="" style="box-sizing: border-box;">Unit 07: Document Design and Layout</li><li fr-original-style="" style="box-sizing: border-box;">Unit 08: Trends in Technical Writing</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">----------and 7 more Courses----------</strong></p><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Technical Writing: Business Proposal, Medical, Report &amp; Bid Writing</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to enhance business communication skills</li><li fr-original-style="" style="box-sizing: border-box;">Students aiming to excel in academic writing</li><li fr-original-style="" style="box-sizing: border-box;">Individuals aspiring to specialize in technical writing</li><li fr-original-style="" style="box-sizing: border-box;">Content creators looking to diversify their skill set</li><li fr-original-style="" style="box-sizing: border-box;">Communication enthusiasts eager to refine their writing abilities</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Technical Writing: Business Proposal, Medical, Report &amp; Bid Writing</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Basic proficiency in written English</li><li fr-original-style="" style="box-sizing: border-box;">Familiarity with document editing software</li><li fr-original-style="" style="box-sizing: border-box;">Passion for effective communication</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Technical Writing: Business Proposal, Medical, Report &amp; Bid Writing</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Technical Writer: &pound;35,000 - &pound;45,000</li><li fr-original-style="" style="box-sizing: border-box;">Business Writer: &pound;30,000 - &pound;45,000</li><li fr-original-style="" style="box-sizing: border-box;">Academic Editor: &pound;25,000 - &pound;35,000</li><li fr-original-style="" style="box-sizing: border-box;">Technical Documentation Specialist: &pound;35,000 - &pound;50,000</li><li fr-original-style="" style="box-sizing: border-box;">Content Developer: &pound;28,000 - &pound;40,000</li><li fr-original-style="" style="box-sizing: border-box;">Communication Analyst: &pound;30,000 - &pound;45,000</li><li fr-original-style="" style="box-sizing: border-box;">Editing Consultant: &pound;25,000 - &pound;35,000</li></ul></section></div></div>

✿ 8 in 1 "Technical Writing: Business Proposal, Medical, Report & Bid Writing" CPD Accredited Bundle ✿
Welcome to our comprehensive Technical Writing: Business Proposal, Medical, Report & Bid Writing bundle, designed to equip you with the essential skills needed for effective communication in both professional and scholarly environments. In this course, we focus on honing your abilities to convey complex technical writing information with clarity and precision.
The Technical Writing: Business Proposal, Medical, Report & Bid Writing bundle encompasses various modules, each strategically crafted to enhance your proficiency in articulating ideas, instructions, and reports. With an emphasis on corporate and academic settings, you will get essential experience applying the concepts of technical writing to a variety of contexts.
Our expert instructors will guide you throughout the Technical Writing bundle courses, ensuring you grasp the nuances of Business Proposal, Medical, Report & Bid Writing in every context. You will develop proficiency in creating manuals, reports, and documents tailored to the needs of both business and academic audiences. The course also explores the significance of visual elements in Technical Writing, imparting skills in creating effective charts, graphs, and illustrations.
Furthermore, the Technical Writing: Business Proposal, Medical, Report & Bid Writing bundle addresses the importance of audience analysis, ensuring that your communication is not only technically accurate but also accessible to a diverse readership. Throughout the program, you will engage in collaborative projects, receiving constructive feedback to refine your technical writing skills.
Standout features from Skill Up:
Accredited by CPD QS, CIQ, CPD Group
Worldwide accessibility to learning
Entirely online, interactive lesson with voiceover audio
Complete one-year access to the bundle materials
24/7 Learner support
This Technical Writing: Business Proposal, Medical, Report & Bid Writing Bundle Consists of the Following Courses:
➽ Course 01: Technical Writing Online Course
➽ Course 02: Diploma in Effective Writing Skills
➽ Course 03: Structured Approach to Writing Bids
➽ Course 04: Report Writing
➽ Course 05: Proofreading Hacks Online Course
➽ Course 06: Medical Writing
➽ Course 07: Business Proposal Writing
➽ Course 08: CV Writing and Interview Tricks
By enrolling in this Bundle, you will have a solid foundation in Technical Writing, Business Proposal, Medical, Report & Bid Writing; allowing you to produce high-quality documents that meet the rigorous standards of both business and academic environments. Join us on this educational journey, and elevate your proficiency in Technical Writing to new heights.
Learning Outcomes of Technical Writing: Business Proposal, Medical, Report & Bid Writing
Master the art of tailoring your writing style to suit the demands of business, ensuring clear communication in corporate environments.
Develop the skills to construct compelling academic arguments and articulate complex ideas with finesse.
Acquire the precision required for technical writing, conveying intricate details with simplicity and accuracy.
Enhance your ability to adapt your tone and style to different audiences, fostering effective communication in varied contexts.
Gain proficiency in using tools and techniques specific to technical writing, empowering you to create documents that stand out.
Hone your editing and proofreading skills to perfection, ensuring the delivery of polished and error-free content.
Certificates
Digital Certificate
This bundle comes with a free CPD Accredited PDF Copy certificate+ Transcript (according to the Learner's Choice). For additional courses, it costs £14.99 per copy.
Hard Copy Certificate
Get CPD Accredited Hard Copy certificate for £19.99 per copy. The delivery fee for the Hard Copy certificate, however, is free for UK residents, whereas it costs £10 for international students as delivery charge.
Course Description
Immerse yourself in the art and science of technical writing with our comprehensive course. From business memos to academic papers and intricate technical documentation, this Technical Writing: Business Proposal, Medical, Report & Bid Writing bundle equips you with the skills needed to excel in diverse writing scenarios. Engage in a transformative learning experience that goes beyond theoretical knowledge, providing crucial insights to elevate your communication prowess.
Here is the course curriculum for the primary Title Course in this bundle:
➽ Course 01: Technical Writing Online Course

Unit 01: Introduction
Unit 02: Understanding Your Audience
Unit 03: Technical Writing Process and Strategies
Unit 04: Technical Communication Formats and Styles
Unit 05: Writing Clear and Effective Technical Content
Unit 06: Technical Editing and Proofreading
Unit 07: Document Design and Layout
Unit 08: Trends in Technical Writing
----------and 7 more Courses----------
Who is this course for?
Technical Writing: Business Proposal, Medical, Report & Bid Writing
Professionals seeking to enhance business communication skills
Students aiming to excel in academic writing
Individuals aspiring to specialize in technical writing
Content creators looking to diversify their skill set
Communication enthusiasts eager to refine their writing abilities
Requirements
Technical Writing: Business Proposal, Medical, Report & Bid Writing
Basic proficiency in written English
Familiarity with document editing software
Passion for effective communication
Career path
Technical Writing: Business Proposal, Medical, Report & Bid Writing
Technical Writer: £35,000 - £45,000
Business Writer: £30,000 - £45,000
Academic Editor: £25,000 - £35,000
Technical Documentation Specialist: £35,000 - £50,000
Content Developer: £28,000 - £40,000
Communication Analyst: £30,000 - £45,000
Editing Consultant: £25,000 - £35,000

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Diploma in Technical Writing| 8-in-1 CPD Certified Bundle| Free PDF Certificate+ Transcripts & eBook| Learner Support

Technical Writing: Business Proposal, Medical, Report & Bid Writing - CPD Certified

General Admission

<p><strong>Technical Writing Online Course Overview</strong></p><p>Welcome to the Technical Writing Online Course, your comprehensive guide to mastering the art and science of effective technical communication. Whether you're a seasoned professional looking to enhance your skills or a newcomer to the field seeking a solid foundation, this course is designed to meet your needs.</p><p><strong>Module 1: Introduction to Technical Writing</strong> In Module 1, we lay the groundwork for your journey into the world of technical writing. You'll learn about the fundamental principles of technical communication, understanding its purpose, audience, and context. We'll explore the importance of clarity, conciseness, and accuracy in technical writing, setting the stage for your success in subsequent modules.</p><p><strong>Module 2: Writing for Different Audiences</strong> Effective communication hinges on understanding and adapting to your audience. Module 2 delves into the nuances of tailoring your writing to different readerships, whether they are technical experts, laypersons, or stakeholders with varying levels of expertise. You'll master strategies for conveying complex information in a clear and accessible manner, ensuring your message resonates with your target audience.</p><p><strong>Module 3: Researching and Gathering Information</strong> Technical writing is grounded in robust research and accurate data. Module 3 equips you with the skills to conduct thorough research, gather relevant information, and discern credible sources. From leveraging online databases to conducting interviews and surveys, you'll learn how to gather the data necessary to support your technical documents effectively.</p><p><strong>Module 4: Planning and Organizing Technical Documents</strong> Organizing technical content is crucial for facilitating comprehension and usability. Module 4 guides you through the process of structuring your documents for maximum clarity and coherence. You'll explore various organizational frameworks, such as hierarchical structures, chronological sequences, and logical flowcharts, to effectively present your information and guide your readers through complex technical material.</p><p><strong>Module 5: Writing Effective Technical Documents</strong> In the final module, we bring together everything you've learned to craft polished and impactful technical documents. From technical reports and manuals to user guides and specifications, you'll learn the principles of writing with precision, coherence, and persuasiveness. Through practical exercises and real-world examples, you'll hone your writing skills and gain the confidence to produce professional-grade technical documents.</p><p>Throughout the course, you'll benefit from a blend of instructional materials, interactive exercises, and feedback from industry experts. By the end of the Technical Writing Online Course, you'll emerge equipped with the knowledge, skills, and confidence to excel in the dynamic field of technical communication.</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1_ Introduction to Technical Writing.</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Technical Writing.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2_ Writing for Different Audiences.</h4><div><div><ul><li><div>
<span></span><h5>
Writing for Different Audiences.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3_ Researching and Gathering Information.</h4><div><div><ul><li><div>
<span></span><h5>
Researching and Gathering Information.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4_ Planning and Organizing Technical Documents.</h4><div><div><ul><li><div>
<span></span><h5>
Planning and Organizing Technical Documents.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5_ Writing Effective Technical Documents.</h4><div><div><ul><li><div>
<span></span><h5>
Writing Effective Technical Documents.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Technical Writing Online Course Overview
Welcome to the Technical Writing Online Course, your comprehensive guide to mastering the art and science of effective technical communication. Whether you're a seasoned professional looking to enhance your skills or a newcomer to the field seeking a solid foundation, this course is designed to meet your needs.
Module 1: Introduction to Technical Writing In Module 1, we lay the groundwork for your journey into the world of technical writing. You'll learn about the fundamental principles of technical communication, understanding its purpose, audience, and context. We'll explore the importance of clarity, conciseness, and accuracy in technical writing, setting the stage for your success in subsequent modules.
Module 2: Writing for Different Audiences Effective communication hinges on understanding and adapting to your audience. Module 2 delves into the nuances of tailoring your writing to different readerships, whether they are technical experts, laypersons, or stakeholders with varying levels of expertise. You'll master strategies for conveying complex information in a clear and accessible manner, ensuring your message resonates with your target audience.
Module 3: Researching and Gathering Information Technical writing is grounded in robust research and accurate data. Module 3 equips you with the skills to conduct thorough research, gather relevant information, and discern credible sources. From leveraging online databases to conducting interviews and surveys, you'll learn how to gather the data necessary to support your technical documents effectively.
Module 4: Planning and Organizing Technical Documents Organizing technical content is crucial for facilitating comprehension and usability. Module 4 guides you through the process of structuring your documents for maximum clarity and coherence. You'll explore various organizational frameworks, such as hierarchical structures, chronological sequences, and logical flowcharts, to effectively present your information and guide your readers through complex technical material.
Module 5: Writing Effective Technical Documents In the final module, we bring together everything you've learned to craft polished and impactful technical documents. From technical reports and manuals to user guides and specifications, you'll learn the principles of writing with precision, coherence, and persuasiveness. Through practical exercises and real-world examples, you'll hone your writing skills and gain the confidence to produce professional-grade technical documents.
Throughout the course, you'll benefit from a blend of instructional materials, interactive exercises, and feedback from industry experts. By the end of the Technical Writing Online Course, you'll emerge equipped with the knowledge, skills, and confidence to excel in the dynamic field of technical communication.

Course Curriculum
Module 1_ Introduction to Technical Writing.
Introduction to Technical Writing.

00:00
Module 2_ Writing for Different Audiences.
Writing for Different Audiences.

00:00
Module 3_ Researching and Gathering Information.
Researching and Gathering Information.

00:00
Module 4_ Planning and Organizing Technical Documents.
Planning and Organizing Technical Documents.

00:00
Module 5_ Writing Effective Technical Documents.
Writing Effective Technical Documents.

00:00

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Technical Writing Online Course

Harpenden

<p>The aim of this programme is to help attendees create better quality technical documents in an organised and efficient manner. It will give those new to the topic an appreciation of how to approach the task professionally whilst those with more experience will be able to refresh and refine their skills.</p><p>The programme comprises three complementary one-day modules:</p><p>The programme presents a structured methodology for creating technical documents and provides a range of practical techniques that help delegates put principles into practice. Although not essential, it is strongly advised that delegates for modules 2 and 3 have already attended module 1, or another equivalent course.</p><p>Note: the content of each module as shown here is purely indicative and can be adapted to suit your particular requirements.</p>This course will:<ul><li>Explain the qualities and benefits of well written technical documents</li><li>Present a structured approach for producing technical documents</li><li>Review the essential skills of effective technical writing</li><li>Demonstrate practical methods to help create better documents</li><li>Provide tools and techniques for specification and report writing</li><li>Review how technical documents should be issued and controlled</li></ul><section>
                    					<p><em>Note: the content of each module as shown here is purely indicative and can be adapted to suit your particular requirements.</em></p>			  Module 1: Essential skills for technical writers <h3>1 Introduction to the programme</h3><ul><li>Aims and objectives of the module</li><li>Introductions and interests of participants</li></ul> <h3>2 Creating effective technical documents</h3><ul><li>What is technical writing? how does it differ from other writing?</li><li>Key qualities of an effective technical document</li><li>Communication essentials and the challenges faced by technical writers</li><li>The lessons of experience: how the best writers write</li><li>The five key steps : prepare - organise - write - edit - release <em>(POWER)</em></li></ul> <h3>3 Preparing to write</h3><ul><li>Defining the document aims and objectives; choosing the title</li><li>Understanding technical readers and their needs</li><li>Getting organised; planning and managing the process</li><li>Integrating technical and commercial elements</li><li>The role of intellectual property rights (IPR), eg, copyright</li></ul> <h3>4 Organising the content</h3><ul><li>The vital role of structure in technical documents</li><li>Deciding what to include and how to organise the information</li><li>Categorising information: introductory, key and supporting</li><li>Tools and techniques for scoping and structuring the document</li><li>Creating and using document templates - pro's and con's</li></ul> <h3>5 Writing the document</h3><ul><li>Avoiding 'blinding them with science': the qualities of clear writing</li><li>Problem words and words that confuse; building and using a glossary</li><li>Using sentence structure and punctuation to best effect</li><li>Understanding the impact of style, format and appearance</li><li>Avoiding common causes of ambiguity; being concise and ensuring clarity</li><li>Using diagrams and other graphics; avoiding potential pitfalls</li></ul> <h3>6 Editing and releasing the document</h3><ul><li>Why editing is difficult; developing a personal editing strategy</li><li>Some useful editing tools and techniques</li><li>Key requirements for document issue and control</li></ul> Module 2: Creating better specifications <h3>1 Introduction</h3><ul><li>Aims and objectives of the day</li><li>Introductions and interests of participants</li><li>The 'POWER' writing process for specifications</li></ul> <h3>2 Creating better specifications</h3><ul><li>The role and characteristics of an effective specification</li><li>Specifications and contracts; the legal role of specifications</li><li>Deciding how to specify; understanding functional and design requirements</li><li>Developing the specification design; applying the principles of BS 7373</li><li>Getting organised: the key stages in compiling an effective specification</li></ul> <h3>3 Preparing to write a specification</h3><ul><li>Defining the scope of the specification; deciding what to include and what not</li><li>Scoping techniques: scope maps, check lists, structured brainstorming</li><li>The why/what/how pyramid; establishing and understanding requirements</li><li>Clarifying priorities; separating needs and desires: the MoSCoW method</li><li>Useful quantitative techniques: cost benefit analysis, QFD, Pareto analysis</li><li>Dealing with requirements that are difficult to quantify</li></ul> <h3>4 Organising the content</h3><ul><li>The role of structure in specifications</li><li>Typical contents and layout for a specification</li><li>What goes where: introductory, key and supporting sections</li><li>Creating and using model forms: the sections and sub sections</li><li>Detailed contents of each sub-section</li><li><em>Exercise: applying the tools and techniques</em></li></ul> <h3>5 Writing the specification</h3><ul><li>Identifying and understanding the specification reader</li><li>Key words: will, shall, must; building and using a glossary</li><li>Writing performance targets that are clear and unambiguous</li><li>Choosing and using graphics</li><li>Exercise: writing a specification</li></ul> <h3>6 Editing and releasing the document</h3><ul><li>Key editing issues for specifications</li><li>Issue and control of specifications</li></ul> Module 3: Writing better reports <h3>1 Introduction</h3><ul><li>Aims and objectives of the day</li><li>Introductions and interests of participants</li><li>The 'POWER' technical writing process for technical reports</li></ul> <h3>2 Creating better reports</h3><ul><li>What is a technical report? types and formats of report</li><li>The role and characteristics of an effective technical report</li><li>Understanding technical report readers and their needs</li><li>The commercial role and impact of technical reports</li><li>Getting organised: the key stages in compiling a technical report</li></ul> <h3>3 Preparing to write reports</h3><ul><li>Agreeing the terms of reference; defining aims and objectives</li><li>Being clear about constraints; defining what is not to be included</li><li>Legal aspects and intellectual property rights (IPR) for reports</li><li>Preparing the ground; gathering information and reference documents</li><li>Keeping track of information: note making, cataloguing and cross referencing</li><li>Tools and techniques for developing a valid and convincing argument</li></ul> <h3>4 Organising the content</h3><ul><li>The role of structure reviewed; some typical report structures</li><li>Who needs what: identifying the varied needs of the readership</li><li>What goes where: introductory, key and supporting sections</li><li>Creating and using model forms: the sections and sub sections</li><li>Detailed contents of each sub-section</li><li>Exercise: applying the tools and techniques</li></ul> <h3>5 Writing the report</h3><ul><li>Planning the storyline: the report as a journey in understanding</li><li>Recognising assumptions about the reader; what they do and don't know</li><li>Converting complex concepts into understandable statements</li><li>Presenting technical data and its analysis; the role of graphics</li><li>Presenting the case simply whilst maintaining technical integrity</li><li><em>Exercise: writing a technical report</em></li></ul> <h3>6 Editing and releasing the report</h3><ul><li>Key editing issues for technical reports</li><li>Issue and control of technical reports</li></ul> 


                </section>

The aim of this programme is to help attendees create better quality technical documents in an organised and efficient manner. It will give those new to the topic an appreciation of how to approach the task professionally whilst those with more experience will be able to refresh and refine their skills.
The programme comprises three complementary one-day modules:
The programme presents a structured methodology for creating technical documents and provides a range of practical techniques that help delegates put principles into practice. Although not essential, it is strongly advised that delegates for modules 2 and 3 have already attended module 1, or another equivalent course.
Note: the content of each module as shown here is purely indicative and can be adapted to suit your particular requirements.
This course will:
Explain the qualities and benefits of well written technical documents
Present a structured approach for producing technical documents
Review the essential skills of effective technical writing
Demonstrate practical methods to help create better documents
Provide tools and techniques for specification and report writing
Review how technical documents should be issued and controlled
Note: the content of each module as shown here is purely indicative and can be adapted to suit your particular requirements.
Module 1: Essential skills for technical writers
1 Introduction to the programme
Aims and objectives of the module
Introductions and interests of participants
2 Creating effective technical documents
What is technical writing? how does it differ from other writing?
Key qualities of an effective technical document
Communication essentials and the challenges faced by technical writers
The lessons of experience: how the best writers write
The five key steps : prepare - organise - write - edit - release (POWER)
3 Preparing to write
Defining the document aims and objectives; choosing the title
Understanding technical readers and their needs
Getting organised; planning and managing the process
Integrating technical and commercial elements
The role of intellectual property rights (IPR), eg, copyright
4 Organising the content
The vital role of structure in technical documents
Deciding what to include and how to organise the information
Categorising information: introductory, key and supporting
Tools and techniques for scoping and structuring the document
Creating and using document templates - pro's and con's
5 Writing the document
Avoiding 'blinding them with science': the qualities of clear writing
Problem words and words that confuse; building and using a glossary
Using sentence structure and punctuation to best effect
Understanding the impact of style, format and appearance
Avoiding common causes of ambiguity; being concise and ensuring clarity
Using diagrams and other graphics; avoiding potential pitfalls
6 Editing and releasing the document
Why editing is difficult; developing a personal editing strategy
Some useful editing tools and techniques
Key requirements for document issue and control
Module 2: Creating better specifications
1 Introduction
Aims and objectives of the day
Introductions and interests of participants
The 'POWER' writing process for specifications
2 Creating better specifications
The role and characteristics of an effective specification
Specifications and contracts; the legal role of specifications
Deciding how to specify; understanding functional and design requirements
Developing the specification design; applying the principles of BS 7373
Getting organised: the key stages in compiling an effective specification
3 Preparing to write a specification
Defining the scope of the specification; deciding what to include and what not
Scoping techniques: scope maps, check lists, structured brainstorming
The why/what/how pyramid; establishing and understanding requirements
Clarifying priorities; separating needs and desires: the MoSCoW method
Useful quantitative techniques: cost benefit analysis, QFD, Pareto analysis
Dealing with requirements that are difficult to quantify
4 Organising the content
The role of structure in specifications
Typical contents and layout for a specification
What goes where: introductory, key and supporting sections
Creating and using model forms: the sections and sub sections
Detailed contents of each sub-section
Exercise: applying the tools and techniques
5 Writing the specification
Identifying and understanding the specification reader
Key words: will, shall, must; building and using a glossary
Writing performance targets that are clear and unambiguous
Choosing and using graphics
Exercise: writing a specification
6 Editing and releasing the document
Key editing issues for specifications
Issue and control of specifications
Module 3: Writing better reports
1 Introduction
Aims and objectives of the day
Introductions and interests of participants
The 'POWER' technical writing process for technical reports
2 Creating better reports
What is a technical report? types and formats of report
The role and characteristics of an effective technical report
Understanding technical report readers and their needs
The commercial role and impact of technical reports
Getting organised: the key stages in compiling a technical report
3 Preparing to write reports
Agreeing the terms of reference; defining aims and objectives
Being clear about constraints; defining what is not to be included
Legal aspects and intellectual property rights (IPR) for reports
Preparing the ground; gathering information and reference documents
Keeping track of information: note making, cataloguing and cross referencing
Tools and techniques for developing a valid and convincing argument
4 Organising the content
The role of structure reviewed; some typical report structures
Who needs what: identifying the varied needs of the readership
What goes where: introductory, key and supporting sections
Creating and using model forms: the sections and sub sections
Detailed contents of each sub-section
Exercise: applying the tools and techniques
5 Writing the report
Planning the storyline: the report as a journey in understanding
Recognising assumptions about the reader; what they do and don't know
Converting complex concepts into understandable statements
Presenting technical data and its analysis; the role of graphics
Presenting the case simply whilst maintaining technical integrity
Exercise: writing a technical report
6 Editing and releasing the report
Key editing issues for technical reports
Issue and control of technical reports

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Business Writing

Effective technical writing (In-House)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">An affordable way for developers to develop skills in technical writing</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cherryleaf&#39;s Technical Writing for Developers e-learning course teaches the basics of technical writing to developers who are writing documentation. It teaches you how to write clearer technical documentation, plus topics such as creating sample code, tutorials, images and diagrams.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course will improve your technical writing skills. You&rsquo;ll gain confidence you&rsquo;re approaching each writing project in the right way, and creating content that follows best practice.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Who are these courses for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The courses have been designed for:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Software engineers</li><li fr-original-style="" style="box-sizing: border-box;">Software engineering students</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In addition, other people involved in software development (such as product managers) can benefit from these courses, especially if they:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Want to communicate more clearly and effectively</li><li fr-original-style="" style="box-sizing: border-box;">Want to know how little, or how much, they should write</li><li fr-original-style="" style="box-sizing: border-box;">Struggle with planning their writing</li><li fr-original-style="" style="box-sizing: border-box;">Want people to answer their own support questions</li></ul></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Prerequisites</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Delegates need to have basic writing proficiency in English.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">What will I learn?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You&rsquo;ll learn:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How to communicate clearly, even if writing doesn&rsquo;t come naturally</li><li fr-original-style="" style="box-sizing: border-box;">How to save time and write in an efficient way</li><li fr-original-style="" style="box-sizing: border-box;">Confidence in the work you produce</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You&rsquo;ll have access to a framework and templates to help you with your writing.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You can also get feedback on your completed exercises.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Course duration</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course typically takes 1 to 1.5 days to complete, but you can go at the pace that suits you.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Your Instructor</h2><img src="https://www.filepicker.io/api/file/boGMMMi0Shy6bjByDe0x" alt="Cherryleaf" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">Cherryleaf<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication&#39;s (STC)&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Intercom</em>&nbsp;magazine, the Institute of Scientific and Technical Communicator&#39;s&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Communicator</em>&nbsp;journal and tekom&#39;s&nbsp;<em fr-original-style="" style="box-sizing: border-box;">TCWorld</em>&nbsp;magazine. They&#39;ve also written books on technical communication. We&#39;ve presented webinars for Adobe, Madcap Software or the STC, and we&#39;ve spoken at various conferences around the world.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Today, organisations throughout Europe use Cherryleaf&rsquo;s services so they can provide clear information that enables users and staff to complete tasks productively.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Course Curriculum</h2><div data-release-date="" data-days-until-dripped="" data-is-dripped-by-date="" data-course-id="853762" fr-original-style="" style="box-sizing: border-box;">First Section</div><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Introduction (0:52)</li><li fr-original-style="" style="box-sizing: border-box;">Writing clearly (24:47)</li><li fr-original-style="" style="box-sizing: border-box;">Writing headings, lists, and links (7:00)</li><li fr-original-style="" style="box-sizing: border-box;">Structuring the information (13:12)</li><li fr-original-style="" style="box-sizing: border-box;">Planning and outlining  your writing (7:43)</li><li fr-original-style="" style="box-sizing: border-box;">Using Information Types (15:34)</li><li fr-original-style="" style="box-sizing: border-box;">Using images and videos (7:58)</li><li fr-original-style="" style="box-sizing: border-box;">Writing in Markdown</li><li fr-original-style="" style="box-sizing: border-box;">Writing clear code samples (8:22)</li><li fr-original-style="" style="box-sizing: border-box;">Reviewing and editing your content (8:40)</li><li fr-original-style="" style="box-sizing: border-box;">Summary (1:29)</li></ul></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;"><i fr-original-style="" style="box-sizing: border-box;"></i>Frequently Asked Questions</h2><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">When does the course start and finish?</strong></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.</div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How long do I have access to the course?</strong></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.</div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What if I am unhappy with the course?</strong></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.</div></div>

An affordable way for developers to develop skills in technical writing





Cherryleaf's Technical Writing for Developers e-learning course teaches the basics of technical writing to developers who are writing documentation. It teaches you how to write clearer technical documentation, plus topics such as creating sample code, tutorials, images and diagrams.
The course will improve your technical writing skills. You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice.

Who are these courses for?
The courses have been designed for:
Software engineers
Software engineering students
In addition, other people involved in software development (such as product managers) can benefit from these courses, especially if they:
Want to communicate more clearly and effectively
Want to know how little, or how much, they should write
Struggle with planning their writing
Want people to answer their own support questions
Prerequisites
Delegates need to have basic writing proficiency in English.
What will I learn?
You’ll learn:
How to communicate clearly, even if writing doesn’t come naturally
How to save time and write in an efficient way
Confidence in the work you produce
You’ll have access to a framework and templates to help you with your writing.
You can also get feedback on your completed exercises.
Course duration
The course typically takes 1 to 1.5 days to complete, but you can go at the pace that suits you.
Your Instructor

Cherryleaf
Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development.
Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world.
Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively.
Course Curriculum
First Section
Introduction (0:52)
Writing clearly (24:47)
Writing headings, lists, and links (7:00)
Structuring the information (13:12)
Planning and outlining your writing (7:43)
Using Information Types (15:34)
Using images and videos (7:58)
Writing in Markdown
Writing clear code samples (8:22)
Reviewing and editing your content (8:40)
Summary (1:29)
Frequently Asked Questions
When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Cherryleaf

Technical Writing for Developers Course

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You get the Technical Author/technical writing online training course, plus five additional courses</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You get the Technical Author/technical writing online training course, plus five additional courses.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Access to the 15 modules and the related exercises from the Technical Author/technical writing online training course</li><li fr-original-style="" style="box-sizing: border-box;">You send your answers to the exercises in the course back to us for review and feedback.</li><li fr-original-style="" style="box-sizing: border-box;">You&rsquo;ll also receive a certificate, once you&rsquo;ve completed the assessments correctly.</li></ul>Plus access to these online training courses:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Managing Software Documentation Projects</li><li fr-original-style="" style="box-sizing: border-box;">Revising and Editing Content</li><li fr-original-style="" style="box-sizing: border-box;">Single Sourcing and Content Reuse</li><li fr-original-style="" style="box-sizing: border-box;">Trends in Technical Communication</li><li fr-original-style="" style="box-sizing: border-box;">Creating Screenshots and Images for User Guides</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Your Instructor</h2><img src="https://www.filepicker.io/api/file/boGMMMi0Shy6bjByDe0x" alt="Cherryleaf" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">Cherryleaf<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication&#39;s (STC)&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Intercom</em>&nbsp;magazine, the Institute of Scientific and Technical Communicator&#39;s&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Communicator</em>&nbsp;journal and tekom&#39;s&nbsp;<em fr-original-style="" style="box-sizing: border-box;">TCWorld</em>&nbsp;magazine. They&#39;ve also written books on technical communication. We&#39;ve presented webinars for Adobe, Madcap Software or the STC, and we&#39;ve spoken at various conferences around the world.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Today, organisations throughout Europe use Cherryleaf&rsquo;s services so they can provide clear information that enables users and staff to complete tasks productively.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Course Curriculum</h2><div data-release-date="" data-days-until-dripped="" data-is-dripped-by-date="" data-course-id="1406733" fr-original-style="" style="box-sizing: border-box;">Technical Author/Technical Writing Course</div><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">The purpose of technical documentation (7:50)</li><li fr-original-style="" style="box-sizing: border-box;">The different models for technical documentation (9:33)</li><li fr-original-style="" style="box-sizing: border-box;">What is a technical author? (20:55)</li><li fr-original-style="" style="box-sizing: border-box;">Adopting a user-centred design approach (14:46)</li><li fr-original-style="" style="box-sizing: border-box;">Overview of the writing process (11:13)</li><li fr-original-style="" style="box-sizing: border-box;">Planning your content (13:16)</li><li fr-original-style="" style="box-sizing: border-box;">Researching the product and audience (16:50)</li><li fr-original-style="" style="box-sizing: border-box;">The Information Design stage (22:50)</li><li fr-original-style="" style="box-sizing: border-box;">Software tools (10:50)</li><li fr-original-style="" style="box-sizing: border-box;">Writing the topics &ndash; Overview (23:42)</li><li fr-original-style="" style="box-sizing: border-box;">Writing the topics &ndash; How to write and present different types of information (13:48)</li><li fr-original-style="" style="box-sizing: border-box;">Writing the topics &ndash; Using images and videos (10:48)</li><li fr-original-style="" style="box-sizing: border-box;">Writing the topics &ndash; Index, Search and Metadata (18:01)</li><li fr-original-style="" style="box-sizing: border-box;">Hyperlinking (5:51)</li><li fr-original-style="" style="box-sizing: border-box;">Reviewing and editing (14:00)</li><li fr-original-style="" style="box-sizing: border-box;">End of course (5:19)</li></ul><div data-release-date="" data-days-until-dripped="" data-is-dripped-by-date="" data-course-id="1406733" fr-original-style="" style="box-sizing: border-box;">Single Sourcing and Content Reuse</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Start</li><li fr-original-style="" style="box-sizing: border-box;">Read Me First</li><li fr-original-style="" style="box-sizing: border-box;">Introduction (1:19)</li><li fr-original-style="" style="box-sizing: border-box;">Definitions (10:29)</li><li fr-original-style="" style="box-sizing: border-box;">Why Single Source? (11:28)</li><li fr-original-style="" style="box-sizing: border-box;">When Single Sourcing Might be a Bad Idea (1:48)</li><li fr-original-style="" style="box-sizing: border-box;">General Approach (7:04)</li><li fr-original-style="" style="box-sizing: border-box;">Writing for Reuse (15:44)</li><li fr-original-style="" style="box-sizing: border-box;">Structured Writing (1:53)</li><li fr-original-style="" style="box-sizing: border-box;">Planning (8:43)</li><li fr-original-style="" style="box-sizing: border-box;">Publishing (4:50)</li><li fr-original-style="" style="box-sizing: border-box;">Tools (16:20)</li><li fr-original-style="" style="box-sizing: border-box;">Summary (2:06)</li></ul><div data-release-date="" data-days-until-dripped="" data-is-dripped-by-date="" data-course-id="1406733" fr-original-style="" style="box-sizing: border-box;">Managing Software Documentation Projects</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Technical Documentation? (19:50)</li><li fr-original-style="" style="box-sizing: border-box;">Making the Business Case for Technical Documentation (14:39)</li><li fr-original-style="" style="box-sizing: border-box;">Estimating Time Budgets for Documentation Projects (24:06)</li><li fr-original-style="" style="box-sizing: border-box;">Technical Documentation Standards (7:30)</li><li fr-original-style="" style="box-sizing: border-box;">Metrics in Technical Documentation (27:44)</li><li fr-original-style="" style="box-sizing: border-box;">Developing User Documentation in an Agile Environment (13:02)<a data-toggle="collapse" data-target="#hidden_sections" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);"></a></li></ul></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;"><br fr-original-style="" style="box-sizing: border-box;"></h2><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Courses Included with Purchase</h2><br fr-original-style="" style="box-sizing: border-box;"><div data-course-url="/courses/1388754" fr-original-style="" style="box-sizing: border-box;"><img src="https://process.fs.teachablecdn.com/ADNupMnWyR7kCWRvm76Laz/resize=width:705/https://cdn.filestackcontent.com/xTQPzuNkRfGxHajvw6Fk" alt="" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Creating Screenshots and Images for User Guides Course</div><div style="color: rgb(88, 111, 111); box-sizing: border-box;" fr-original-style=" color: rgb(88, 111, 111);">Efficient ways to create professional-looking diagrams, images and screenshots</div><div data-course-url="/courses/1388754" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><img src="https://www.filepicker.io/api/file/boGMMMi0Shy6bjByDe0x" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp;</div><div data-course-url="/courses/1388754" fr-original-style="" style="box-sizing: border-box;">Cherryleaf<div data-include-vat-price="3099129" style="color: rgb(62, 143, 149); box-sizing: border-box;" fr-original-style=" color: rgb(62, 143, 149);">&pound;125</div></div><h3 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;"><br fr-original-style="" style="box-sizing: border-box;"></h3></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Frequently Asked Questions</h2><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">When does the course start and finish?</strong></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.</div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How long do I have access to the course?</strong></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.</div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What if I am unhappy with the course?</strong></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.</div></div></div></div></div></div></div>

You get the Technical Author/technical writing online training course, plus five additional courses





You get the Technical Author/technical writing online training course, plus five additional courses.
Access to the 15 modules and the related exercises from the Technical Author/technical writing online training course
You send your answers to the exercises in the course back to us for review and feedback.
You’ll also receive a certificate, once you’ve completed the assessments correctly.
Plus access to these online training courses:
Managing Software Documentation Projects
Revising and Editing Content
Single Sourcing and Content Reuse
Trends in Technical Communication
Creating Screenshots and Images for User Guides

Your Instructor

Cherryleaf
Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development.
Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world.
Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively.
Course Curriculum
Technical Author/Technical Writing Course
The purpose of technical documentation (7:50)
The different models for technical documentation (9:33)
What is a technical author? (20:55)
Adopting a user-centred design approach (14:46)
Overview of the writing process (11:13)
Planning your content (13:16)
Researching the product and audience (16:50)
The Information Design stage (22:50)
Software tools (10:50)
Writing the topics – Overview (23:42)
Writing the topics – How to write and present different types of information (13:48)
Writing the topics – Using images and videos (10:48)
Writing the topics – Index, Search and Metadata (18:01)
Hyperlinking (5:51)
Reviewing and editing (14:00)
End of course (5:19)
Single Sourcing and Content Reuse
Start
Read Me First
Introduction (1:19)
Definitions (10:29)
Why Single Source? (11:28)
When Single Sourcing Might be a Bad Idea (1:48)
General Approach (7:04)
Writing for Reuse (15:44)
Structured Writing (1:53)
Planning (8:43)
Publishing (4:50)
Tools (16:20)
Summary (2:06)
Managing Software Documentation Projects
What is Technical Documentation? (19:50)
Making the Business Case for Technical Documentation (14:39)
Estimating Time Budgets for Documentation Projects (24:06)
Technical Documentation Standards (7:30)
Metrics in Technical Documentation (27:44)
Developing User Documentation in an Agile Environment (13:02)


Courses Included with Purchase

Creating Screenshots and Images for User Guides CourseEfficient ways to create professional-looking diagrams, images and screenshots

Cherryleaf£125


Frequently Asked Questions
When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Technical Writing Course - Premium Version

<div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This online course covers how technical communicators can use Generative Artificial Intelligence to help them:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Be more efficient</li><li fr-original-style="" style="box-sizing: border-box;">Create better deliverables for their users</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We went through all the key stages in a technical writing project. At each step, we investigated whether AI tools like ChatGPT and Claude could make a Technical Writer&#39;s job easier and better. After a lot of research and testing, we ended up with the content for this course.</p>The course provides a framework that attendees can use to identify opportunities and best practices for integrating ChatGPT, Claude, LLaMA, and similar tools into their technical authoring processes &ndash; creating, managing, and delivering technical content.<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Why attend this course?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Integrating AI and natural language processing technologies promise to make Technical Writers more efficient and more effective at what they do.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By attending this course, you&rsquo;ll gain a better understanding of how generative AI can be used by technical communicators. You learn a framework you can use for using tools such as ChatGPT at the different stages of a technical writing project.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for people who have some experience of technical writing, and who want to improve their skills.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">What will I learn?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You&rsquo;ll learn and practice:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What are AI technologies and their relevance to technical writing?</li><li fr-original-style="" style="box-sizing: border-box;">Career opportunities and threats</li><li fr-original-style="" style="box-sizing: border-box;">How you can use AI at different stages of the documentation process. We cover topics such as planning, writing, reviewing, and production.</li><li fr-original-style="" style="box-sizing: border-box;">How to work more efficiently.</li><li fr-original-style="" style="box-sizing: border-box;">How to work more effectively.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course does not go into much detail about using generative AI to create images, audio or videos.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Learning Materials</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course comprises online training modules (4.75 hours of video, plus handouts), which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course is roughly equivalent to a 1.5 days long classroom course.</p><h3 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Examples</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The modules describe practical examples and techniques you can use right away.</p><h3 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Demonstrations</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The modules contain demonstrations of the techniques and tools when they&rsquo;re applied to technical writing.</p><h3 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Exercises</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You&rsquo;ll be given exercises to work on throughout the course. This is a great way to put your learning to practice.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Your Instructor</h2><img src="https://www.filepicker.io/api/file/boGMMMi0Shy6bjByDe0x" alt="Cherryleaf" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">Cherryleaf<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication&#39;s (STC)&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Intercom</em>&nbsp;magazine, the Institute of Scientific and Technical Communicator&#39;s&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Communicator</em>&nbsp;journal and tekom&#39;s&nbsp;<em fr-original-style="" style="box-sizing: border-box;">TCWorld</em>&nbsp;magazine. They&#39;ve also written books on technical communication. We&#39;ve presented webinars for Adobe, Madcap Software or the STC, and we&#39;ve spoken at various conferences around the world.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Today, organisations throughout Europe use Cherryleaf&rsquo;s services so they can provide clear information that enables users and staff to complete tasks productively.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Course Curriculum</h2><div data-release-date="" data-days-until-dripped="" data-is-dripped-by-date="" data-course-id="2148345" fr-original-style="" style="box-sizing: border-box;">Introduction</div><a data-ss-course-id="2148345" data-ss-event-name="Lecture: Start (Sales - PE v1)" data-ss-event-href="/courses/using-generative-ai/lectures/48390033" data-ss-event-type="button" data-ss-lecture-id="48390033" data-ss-school-id="55566" data-ss-user-id="" href="https://cherryleaf.teachable.com/courses/using-generative-ai/lectures/48390033" style="color: rgb(66, 82, 82); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(66, 82, 82);"><font color="#425252" fr-original-style="" style="box-sizing: border-box;"></font></a></div><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Introduction (0:56)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">ChatGPT and AI Basics</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What do the buzzwords mean? (18:19)</li><li fr-original-style="" style="box-sizing: border-box;">Using ChatGPT and similar tools - Software and Websites (15:30)</li><li fr-original-style="" style="box-sizing: border-box;">Prompt Engineering (17:23)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Why use generative AI?</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Why use generative AI? (5:37)</li><li fr-original-style="" style="box-sizing: border-box;">The limitations of Large Language Models (LLMs) and AI systems (7:48)</li><li fr-original-style="" style="box-sizing: border-box;">Data security (10:09)</li><li fr-original-style="" style="box-sizing: border-box;">Legal considerations (2:59)</li><li fr-original-style="" style="box-sizing: border-box;">Quiz</li><li fr-original-style="" style="box-sizing: border-box;">Section summary</li></ul><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;"><i fr-original-style="" style="box-sizing: border-box;"></i>&nbsp;Frequently Asked Questions</h2><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">When does the course start and finish?</strong></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.</div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How long do I have access to the course?</strong></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">After enrolling, you have 12 months access to this course for as long as you like - across any and all devices you own.</div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What if I am unhappy with the course?</strong></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 14 days and we will give you a full refund.</div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div></div></div></div>

This online course covers how technical communicators can use Generative Artificial Intelligence to help them:
Be more efficient
Create better deliverables for their users
We went through all the key stages in a technical writing project. At each step, we investigated whether AI tools like ChatGPT and Claude could make a Technical Writer's job easier and better. After a lot of research and testing, we ended up with the content for this course.
The course provides a framework that attendees can use to identify opportunities and best practices for integrating ChatGPT, Claude, LLaMA, and similar tools into their technical authoring processes – creating, managing, and delivering technical content.

Why attend this course?
Integrating AI and natural language processing technologies promise to make Technical Writers more efficient and more effective at what they do.
By attending this course, you’ll gain a better understanding of how generative AI can be used by technical communicators. You learn a framework you can use for using tools such as ChatGPT at the different stages of a technical writing project.
Who is this course for?
This course is for people who have some experience of technical writing, and who want to improve their skills.
What will I learn?
You’ll learn and practice:
What are AI technologies and their relevance to technical writing?
Career opportunities and threats
How you can use AI at different stages of the documentation process. We cover topics such as planning, writing, reviewing, and production.
How to work more efficiently.
How to work more effectively.
The course does not go into much detail about using generative AI to create images, audio or videos.
Learning Materials
The course comprises online training modules (4.75 hours of video, plus handouts), which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you.
The course is roughly equivalent to a 1.5 days long classroom course.
Examples
The modules describe practical examples and techniques you can use right away.
Demonstrations
The modules contain demonstrations of the techniques and tools when they’re applied to technical writing.
Exercises
You’ll be given exercises to work on throughout the course. This is a great way to put your learning to practice.
Your Instructor

Cherryleaf
Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development.
Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world.
Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively.
Course Curriculum
Introduction
Introduction (0:56)
ChatGPT and AI Basics
What do the buzzwords mean? (18:19)
Using ChatGPT and similar tools - Software and Websites (15:30)
Prompt Engineering (17:23)
Why use generative AI?
Why use generative AI? (5:37)
The limitations of Large Language Models (LLMs) and AI systems (7:48)
Data security (10:09)
Legal considerations (2:59)
Quiz
Section summary
 Frequently Asked Questions
When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?After enrolling, you have 12 months access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 14 days and we will give you a full refund.

Using Generative AI in Technical Writing

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Efficient ways to create professional-looking diagrams, images and screenshots</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cherryleaf&rsquo;s popular, and affordable, online Technical Author/technical writing course teaches you the key skills of technical writing for IT and software user documentation.</p>It&#39;s ideal if you&rsquo;re:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Looking to start your career as a Technical Author, Technical Writer, or similar role</li><li fr-original-style="" style="box-sizing: border-box;">Writing instructions, but you&rsquo;ve never had any proper training in how to do this well</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You&rsquo;ll gain confidence you&rsquo;re approaching each writing project in the right way, and creating content that follows best practice.</p><h3 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">This technical communication course is accredited by the Institute of Scientific and Technical Communicators</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://www.filepicker.io/api/file/GDhxzCLR0e0qWRagNIrD" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Technical Author/technical writing training course&rsquo;s content is accredited by the Institute of Scientific and Technical Communicators, the professional body for Technical Communicators in the United Kingdom. It is an independent assessment of the course&rsquo;s quality.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://www.filepicker.io/api/file/aTr8eOjfQ06WjcIVd13k" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://www.filepicker.io/api/file/ztpG5v5jSt2vZQ5BTdCH" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://www.filepicker.io/api/file/LdLSBb5RQwS44r0JK033" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is also recommended by the Society for Technical Communication (USA), the Australian Society for Technical Communication, and the Technical Communicators Association of New Zealand to their members.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Learn from the experts</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As well as teaching technical communication, we also create end-user documentation, Help and UI text for clients. This means every course is based on practical experience of technical writing in today&rsquo;s environment. The techniques you&rsquo;ll learn on this course are the same ones used by our projects team.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Professional certification as a technical communicator</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cherryleaf&rsquo;s training courses can help you be admitted to the national professional body for technical communicators in the UK (it also has members around the world) - The Institute of Scientific and Technical Communicators (ISTC).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. Being a member of the ISTC can help in having your skills and experience recognized by others.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Comments from delegates</h2>There is something new to learn for most technical authors who are in the early stages of their career. Overall, I would say that the course did benefit me, and I can see myself revisiting parts of it in the future.<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emma W., ARM plc</p>I attended a job interview which included a written exercise where I had to jot down how I would go about designing and presenting information for the users of the service unit I was applying to. I could not believe my luck, it was as if the interviewer had designed it with the contents of this course in mind, and, as a result, I got the job!<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Amber A.</p>I thought it was an excellent course &ndash; very thought-provoking and useful. The exercises were enjoyable and really helped, far beyond simply reading from a book about the tasks involved in the job. And I greatly appreciate all your advice and support.<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Karl D.</p>Thank you very much for all your feed-back &ndash; I&rsquo;ve been reading through this as it has come in this morning. This is really useful and very much appreciated.<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">David H.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is ideal for you if you need to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Create end-user documentation and other forms of instructional content with ease</li><li fr-original-style="" style="box-sizing: border-box;">Master the fundamentals of technical writing</li><li fr-original-style="" style="box-sizing: border-box;">Get a solid understanding of the Technical Author&rsquo;s role.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is ideal for more experienced technical writers who&rsquo;ve never had any formal training.</p><h3 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">What is a Technical Author?</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Technical Authors are sometimes known as: Technical Communicators, Technical Writers, Content Developers, Information Developers and Documentarians.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Based in the United States or mainland Europe?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We&#39;ve designed the course to work for people living all around the world. On the videos, you&#39;ll hear a lovely, clear British accent.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">What will I learn?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this course, we&rsquo;ll take you through the process of creating technical documentation. You&rsquo;ll learn and practise:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The purpose and value of technical documentation (aka having an answer if people ask why you should be doing this work).</li><li fr-original-style="" style="box-sizing: border-box;">The entire documentation process. We&rsquo;ll explain what you need to do, from beginning to end. We cover planning, writing, editing, indexing, and production.</li><li fr-original-style="" style="box-sizing: border-box;">The skills you need as a technical communicator.</li><li fr-original-style="" style="box-sizing: border-box;">How to work more efficiently. This framework will help you avoid wasting time.</li><li fr-original-style="" style="box-sizing: border-box;">How to work more effectively. We&rsquo;ll show you how to write and design your information in a structured, useful, usable and informed way.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We don&rsquo;t like to overhype our courses, so here are some reasons why not to get our technical writing training course. Those are:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">If you have requirements for your documents to meet specific regulatory documentation standards in these industry sectors: aerospace, military, railway, or automotive.</li><li fr-original-style="" style="box-sizing: border-box;">Where documentation must be written to a specific XML standard. (You&rsquo;ll need to take our DITA module in our advanced course as well).</li><li fr-original-style="" style="box-sizing: border-box;">If you need to write technical API documentation for developers. (You&rsquo;ll need to take our API module in our advanced course as well).</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Apart from that, this course will help you create the user assistance for your application or product.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Duration and delivery format</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course comprises 15 modules in total, which you can complete at your own pace.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course modules are delivered over the Web in small, manageable video presentations. You can download the course handouts as Word or PDF files. With the time needed to complete the exercises, you will need to allocate around two days in order to complete the course.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You can pause the videos at any time and return to the course at times that suit you.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Your Instructor</h2><img src="https://www.filepicker.io/api/file/boGMMMi0Shy6bjByDe0x" alt="Cherryleaf" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">Cherryleaf<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication&#39;s (STC)&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Intercom</em>&nbsp;magazine, the Institute of Scientific and Technical Communicator&#39;s&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Communicator</em>&nbsp;journal and tekom&#39;s&nbsp;<em fr-original-style="" style="box-sizing: border-box;">TCWorld</em>&nbsp;magazine. They&#39;ve also written books on technical communication. We&#39;ve presented webinars for Adobe, Madcap Software or the STC, and we&#39;ve spoken at various conferences around the world.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Today, organisations throughout Europe use Cherryleaf&rsquo;s services so they can provide clear information that enables users and staff to complete tasks productively.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Course Curriculum</h2><div data-release-date="" data-days-until-dripped="" data-is-dripped-by-date="" data-course-id="1679324" fr-original-style="" style="box-sizing: border-box;">First Section</div><a data-ss-course-id="1679324" data-ss-event-name="Lecture: Start (Sales - PE v1)" data-ss-event-href="/courses/technical-writer-induction-course1/lectures/38152477" data-ss-event-type="button" data-ss-lecture-id="38152477" data-ss-school-id="55566" data-ss-user-id="" href="https://cherryleaf.teachable.com/courses/technical-writer-induction-course1/lectures/38152477" style="color: rgb(66, 82, 82); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(66, 82, 82);"><font color="#425252" fr-original-style="" style="box-sizing: border-box;"></font></a></div><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">The purpose of technical documentation (7:17)</li><li fr-original-style="" style="box-sizing: border-box;">The different models for technical documentation (9:52)</li><li fr-original-style="" style="box-sizing: border-box;">What is a technical author? (21:24)</li><li fr-original-style="" style="box-sizing: border-box;">Adopting a user-centred design approach (10:38)</li><li fr-original-style="" style="box-sizing: border-box;">Overview of the writing process (10:40)</li><li fr-original-style="" style="box-sizing: border-box;">Planning your content (10:24)</li><li fr-original-style="" style="box-sizing: border-box;">Researching the product and audience (13:20)</li><li fr-original-style="" style="box-sizing: border-box;">Software tools (10:40)</li><li fr-original-style="" style="box-sizing: border-box;">Writing the topics &ndash; Overview (30:31)</li><li fr-original-style="" style="box-sizing: border-box;">Writing the topics &ndash; How to write and present different types of information (13:33)</li><li fr-original-style="" style="box-sizing: border-box;">Writing the topics &ndash; Using images and videos (11:43)</li><li fr-original-style="" style="box-sizing: border-box;">Writing the topics &ndash; Index, Search and Metadata (16:57)</li><li fr-original-style="" style="box-sizing: border-box;">Hyperlinking (5:20)</li><li fr-original-style="" style="box-sizing: border-box;">Reviewing and editing (9:42)</li><li fr-original-style="" style="box-sizing: border-box;">End of course (7:21)</li><li fr-original-style="" style="box-sizing: border-box;">Bonus content</li></ul><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;"><i fr-original-style="" style="box-sizing: border-box;"></i>Frequently Asked Questions</h2><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">When does the course start and finish?</strong></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">It is a completely self-paced online course - you decide when you start and when you finish.</div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How long do I have access to the course?</strong></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">You have access for 12 months.</div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What if I am unhappy with the course?</strong></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.</div></div></div></div></div></div>

Efficient ways to create professional-looking diagrams, images and screenshots





Cherryleaf’s popular, and affordable, online Technical Author/technical writing course teaches you the key skills of technical writing for IT and software user documentation.
It's ideal if you’re:
Looking to start your career as a Technical Author, Technical Writer, or similar role
Writing instructions, but you’ve never had any proper training in how to do this well
You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice.
This technical communication course is accredited by the Institute of Scientific and Technical Communicators

The Technical Author/technical writing training course’s content is accredited by the Institute of Scientific and Technical Communicators, the professional body for Technical Communicators in the United Kingdom. It is an independent assessment of the course’s quality.



This course is also recommended by the Society for Technical Communication (USA), the Australian Society for Technical Communication, and the Technical Communicators Association of New Zealand to their members.

Learn from the experts
As well as teaching technical communication, we also create end-user documentation, Help and UI text for clients. This means every course is based on practical experience of technical writing in today’s environment. The techniques you’ll learn on this course are the same ones used by our projects team.
Professional certification as a technical communicator
Cherryleaf’s training courses can help you be admitted to the national professional body for technical communicators in the UK (it also has members around the world) - The Institute of Scientific and Technical Communicators (ISTC).
Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. Being a member of the ISTC can help in having your skills and experience recognized by others.
Comments from delegates
There is something new to learn for most technical authors who are in the early stages of their career. Overall, I would say that the course did benefit me, and I can see myself revisiting parts of it in the future.
Emma W., ARM plc
I attended a job interview which included a written exercise where I had to jot down how I would go about designing and presenting information for the users of the service unit I was applying to. I could not believe my luck, it was as if the interviewer had designed it with the contents of this course in mind, and, as a result, I got the job!
Amber A.
I thought it was an excellent course – very thought-provoking and useful. The exercises were enjoyable and really helped, far beyond simply reading from a book about the tasks involved in the job. And I greatly appreciate all your advice and support.
Karl D.
Thank you very much for all your feed-back – I’ve been reading through this as it has come in this morning. This is really useful and very much appreciated.
David H.


Who is this course for?
This course is ideal for you if you need to:
Create end-user documentation and other forms of instructional content with ease
Master the fundamentals of technical writing
Get a solid understanding of the Technical Author’s role.
This course is ideal for more experienced technical writers who’ve never had any formal training.
What is a Technical Author?
Technical Authors are sometimes known as: Technical Communicators, Technical Writers, Content Developers, Information Developers and Documentarians.
Based in the United States or mainland Europe?
We've designed the course to work for people living all around the world. On the videos, you'll hear a lovely, clear British accent.
What will I learn?
In this course, we’ll take you through the process of creating technical documentation. You’ll learn and practise:
The purpose and value of technical documentation (aka having an answer if people ask why you should be doing this work).
The entire documentation process. We’ll explain what you need to do, from beginning to end. We cover planning, writing, editing, indexing, and production.
The skills you need as a technical communicator.
How to work more efficiently. This framework will help you avoid wasting time.
How to work more effectively. We’ll show you how to write and design your information in a structured, useful, usable and informed way.
We don’t like to overhype our courses, so here are some reasons why not to get our technical writing training course. Those are:
If you have requirements for your documents to meet specific regulatory documentation standards in these industry sectors: aerospace, military, railway, or automotive.
Where documentation must be written to a specific XML standard. (You’ll need to take our DITA module in our advanced course as well).
If you need to write technical API documentation for developers. (You’ll need to take our API module in our advanced course as well).
Apart from that, this course will help you create the user assistance for your application or product.
Duration and delivery format
The course comprises 15 modules in total, which you can complete at your own pace.
The course modules are delivered over the Web in small, manageable video presentations. You can download the course handouts as Word or PDF files. With the time needed to complete the exercises, you will need to allocate around two days in order to complete the course.
You can pause the videos at any time and return to the course at times that suit you.
Your Instructor

Cherryleaf
Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development.
Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world.
Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively.
Course Curriculum
First Section
The purpose of technical documentation (7:17)
The different models for technical documentation (9:52)
What is a technical author? (21:24)
Adopting a user-centred design approach (10:38)
Overview of the writing process (10:40)
Planning your content (10:24)
Researching the product and audience (13:20)
Software tools (10:40)
Writing the topics – Overview (30:31)
Writing the topics – How to write and present different types of information (13:33)
Writing the topics – Using images and videos (11:43)
Writing the topics – Index, Search and Metadata (16:57)
Hyperlinking (5:20)
Reviewing and editing (9:42)
End of course (7:21)
Bonus content
Frequently Asked Questions
When does the course start and finish?
It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?You have access for 12 months.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Technical Author/Technical Writing Course (Independent study option)

An affordable way to master the skills of technical writing, with assessments and a certificate.





Cherryleaf’s popular, and affordable, online Technical Author/technical writing course teaches you the key skills of technical writing for IT and software user documentation.
It's ideal if you’re:
Looking to start your career as a Technical Author, Technical Writer, or similar role
Writing instructions, but you’ve never had any proper training in how to do this well
You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice.
With our reviewed assessments option, you’ll get feedback on your work from experts. You’ll discover what you’re doing right, and how you could make it even better.
This technical communication course is accredited by the Institute of Scientific and Technical Communicators

The Technical Author/technical writing training course’s content is accredited by the Institute of Scientific and Technical Communicators, the professional body for Technical Communicators in the United Kingdom. It is an independent assessment of the course’s quality.



This course is also recommended by the Society for Technical Communication (USA), the Australian Society for Technical Communication, and the Technical Communicators Association of New Zealand to their members.
Now in 1080p HD resolution
The video presentations in the course have been recently updated. They are in Full HD (1080p) with subtitles.

Who is this course for?
This course is ideal for you if you’re:
Looking to start your career as a Technical Author, Technical Writer, or a similar role.
Writing instructions, but you’ve never had any proper training in how to do this well.
Looking to put together your own technical author apprenticeship scheme for your staff.
This course is ideal for you if you need to:
Create end-user documentation and other forms of instructional content with ease
Master the fundamentals of technical writing
Get a solid understanding of the Technical Author’s role.
What is a Technical Author or a Technical Writer?
Technical Authors are sometimes known as: Technical Communicators, Technical Writers, Content Developers, Information Developers and Documentarians.
From prospects.ac.uk:
Technical Authors communicate specialist information about how products and services work and how they can be applied or used in a way that's easy to understand. The information may be presented in the form of user guides for software applications, reference and instruction manuals for appliances, training guides, instructional videos or online help incorporated into software and operating guides. For a successful career as a Technical Author you'll need to be a fast learner, with excellent communication skills and the ability to convey factual information clearly and concisely.
The work is often varied, interesting and rewarding.
Comments from delegates
There is something new to learn for most technical authors who are in the early stages of their career. Overall, I would say that the course did benefit me, and I can see myself revisiting parts of it in the future.
Emma W., ARM plc
I attended a job interview which included a written exercise where I had to jot down how I would go about designing and presenting information for the users of the service unit I was applying to. I could not believe my luck, it was as if the interviewer had designed it with the contents of this course in mind, and, as a result, I got the job!
Amber A.
I thought it was an excellent course – very thought-provoking and useful. The exercises were enjoyable and really helped, far beyond simply reading from a book about the tasks involved in the job. And I greatly appreciate all your advice and support.
Karl D.
Thank you very much for all your feed-back – I’ve been reading through this as it has come in this morning. This is really useful and very much appreciated.
David H.


What will I learn?
In this course, we’ll take you through the process of creating technical documentation. You’ll learn and practise:
The purpose and value of technical documentation (aka having an answer if people ask why you should be doing this work).
The entire documentation process. We’ll explain what you need to do, from beginning to end. We cover planning, writing, editing, indexing, and production.
The skills you need as a technical communicator.
How to work more efficiently. This framework will help you avoid wasting time.
How to work more effectively. We’ll show you how to write and design your information in a structured, useful, usable and informed way.
What the course does not cover
We don’t like to overhype our courses, so here are some reasons why not to get our technical writing training course. Those are:
If you have requirements for your documents to meet specific regulatory documentation standards in these industry sectors: aerospace, military, railway, or automotive.
Where documentation must be written to a specific XML standard. (You’ll need to take our DITA module in our advanced course as well).
If you need to write technical API documentation for developers. (You’ll need to take our API module in our advanced course as well).
Apart from that, this course will help you create the user assistance for your application or product.
Duration and delivery format
Learning Materials
The course comprises 15 modules in total, which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you. These are full of practical examples and techniques you can use right away. You can download the course handouts as Word or PDF files.
Your project
You’ll be given a project to work on throughout the course. This is a great way to put your learning to practice.
Feedback
You’ll also have option of getting feedback on your exercises from an instructor.
Duration
With the time needed to complete the exercises, you will need to allocate around two days in order to complete the course. You can spread this time over a few days, weeks or months.
You have access to the course for 13 months. If you need more time, contact us.
Based in the United States or mainland Europe?
We've designed the course to work for people living all around the world. On the videos, you'll hear a lovely, clear British accent.
Our expertise
As well as teaching technical communication, we also create end-user documentation, Help and UI text for clients. This means every course is based on practical experience of technical writing in today’s environment. The techniques you’ll learn on this course are the same ones used by our projects team.
Professional certification as a technical communicator
Cherryleaf’s training courses can help you be admitted to the national professional body for technical communicators in the UK (it also has members around the world) - The Institute of Scientific and Technical Communicators (ISTC).
Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. Being a member of the ISTC can help in having your skills and experience recognized by others.
Reviewed assessments and certificate
This reviewed option comes with a certificate at the end of the course.
You send your answers to the exercises in the course back to us for review and feedback.
Your Instructor

Cherryleaf
Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development.
Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world.
Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively.
Course Curriculum
First Section
The purpose of technical documentation (8:53)
The different models for technical documentation (9:52)
What is a technical author? (21:24)
Adopting a user-centred design approach (10:38)
Overview of the writing process (10:40)
Planning your content (10:24)
Researching the product and audience (13:20)
The Information Design stage (9:57)
Software tools (10:40)
Writing the topics – Overview (30:31)
Writing the topics – How to write and present different types of information (13:33)
Writing the topics – Using images and videos (11:43)
Writing the topics – Index, Search and Metadata (16:57)
Hyperlinking (5:20)
Reviewing and editing (9:42)
Reviewing and editing video (duplicate) (9:42)
End of course (7:21)
Feedback form
Bonus content
 Frequently Asked Questions
When does the course start and finish?
It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?You have access for 13 months. If you need more time to complete the course, contact us.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 14 days and we will give you a full refund.Is it possible to make one payment for multiple delegates?Yes. Contact info@cherryleaf.com for more information, and we'll explain how we can arrange this for you.

Technical Author/Technical Writing Course (With Certificate Version)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn the fundamentals of writing UI text for an application</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">UX writing and UI text are becoming more important within software and websites, particularly as Web-based software applications and mobile apps increase. This can lead to a need for the UX, marketing and technical writing teams to communicate in a common language and to establish common goals, strategies, metrics and vision.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course teaches the fundamentals of writing UI text for an application. It helps UX developers and technical communicators better understand how to create and write this type of content.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for teams who need to provide effective UI text and inline Help in their applications, and who want to develop their skills in this area.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h3 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Technical information</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you.</li><li fr-original-style="" style="box-sizing: border-box;">You can download the course handouts.</li><li fr-original-style="" style="box-sizing: border-box;">You have the option of taking the course on an iPhone or iPad, using the MyTeachable app in the Apple App Store.</li><li fr-original-style="" style="box-sizing: border-box;">You can preview some of the course modules.</li></ul><h3 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Billing information</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The courses are hosted and sold by via the Teachable platform. From a VAT perspective, they are the &ldquo;Merchant of Record&rdquo;, and receipts contain their VAT number.</li></ul></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Your Instructor</h2><img src="https://www.filepicker.io/api/file/boGMMMi0Shy6bjByDe0x" alt="Cherryleaf" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">Cherryleaf<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication&#39;s (STC)&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Intercom</em>&nbsp;magazine, the Institute of Scientific and Technical Communicator&#39;s&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Communicator</em>&nbsp;journal and tekom&#39;s&nbsp;<em fr-original-style="" style="box-sizing: border-box;">TCWorld</em>&nbsp;magazine. They&#39;ve also written books on technical communication. We&#39;ve presented webinars for Adobe, Madcap Software or the STC, and we&#39;ve spoken at various conferences around the world.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Today, organisations throughout Europe use Cherryleaf&rsquo;s services so they can provide clear information that enables users and staff to complete tasks productively.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Course Curriculum</h2><div data-release-date="" data-days-until-dripped="" data-is-dripped-by-date="" data-course-id="1679522" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">UI/UX Writing</strong></div><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Welcome (4:53)</li><li fr-original-style="" style="box-sizing: border-box;">Definitions - What is UX and UI? (6:51)</li><li fr-original-style="" style="box-sizing: border-box;">Messaging components (8:52)</li><li fr-original-style="" style="box-sizing: border-box;">Messaging states (11:04)</li><li fr-original-style="" style="box-sizing: border-box;">How do I create UI text for an application? (11:47)</li><li fr-original-style="" style="box-sizing: border-box;">Creating inline Help (3:37)</li><li fr-original-style="" style="box-sizing: border-box;">What is the purpose of UI text? (1:51)</li><li fr-original-style="" style="box-sizing: border-box;">Standards (4:55)</li><li fr-original-style="" style="box-sizing: border-box;">Writing best practices (11:58)</li><li fr-original-style="" style="box-sizing: border-box;">What skills do I need to be a UI/UX writer? (4:15)</li><li fr-original-style="" style="box-sizing: border-box;">Planning (11:20)</li><li fr-original-style="" style="box-sizing: border-box;">Usability (6:56)</li><li fr-original-style="" style="box-sizing: border-box;">Writing for a global audience (3:18)</li><li fr-original-style="" style="box-sizing: border-box;">Final project</li></ul></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Frequently Asked Questions</h2><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">When does the course start and finish?</strong></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.</div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What if I am unhappy with the course?</strong></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund for the current month and/or the previous month.</div></div></div>

Learn the fundamentals of writing UI text for an application





UX writing and UI text are becoming more important within software and websites, particularly as Web-based software applications and mobile apps increase. This can lead to a need for the UX, marketing and technical writing teams to communicate in a common language and to establish common goals, strategies, metrics and vision.
This course teaches the fundamentals of writing UI text for an application. It helps UX developers and technical communicators better understand how to create and write this type of content.

Who is this course for?
This course is for teams who need to provide effective UI text and inline Help in their applications, and who want to develop their skills in this area.
Technical information
The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you.
You can download the course handouts.
You have the option of taking the course on an iPhone or iPad, using the MyTeachable app in the Apple App Store.
You can preview some of the course modules.
Billing information
The courses are hosted and sold by via the Teachable platform. From a VAT perspective, they are the “Merchant of Record”, and receipts contain their VAT number.
Your Instructor

Cherryleaf
Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development.
Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world.
Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively.
Course Curriculum
UI/UX Writing
Welcome (4:53)
Definitions - What is UX and UI? (6:51)
Messaging components (8:52)
Messaging states (11:04)
How do I create UI text for an application? (11:47)
Creating inline Help (3:37)
What is the purpose of UI text? (1:51)
Standards (4:55)
Writing best practices (11:58)
What skills do I need to be a UI/UX writer? (4:15)
Planning (11:20)
Usability (6:56)
Writing for a global audience (3:18)
Final project
Frequently Asked Questions
When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund for the current month and/or the previous month.

Writing UI Text Training Course

<p>In today's globalised digital age, content is being produced at a staggering rate. Recent data suggests that over 2.5 quintillion bytes of data are created daily, much of which is written content. Every piece, an email, blog post, or company report, requires proofreading and editing to ensure clarity, accuracy, and professionalism. These crucial abilities are necessary for businesses to maintain their reputation and engagement rates.</p><p>The "<strong>Proofreading &amp; Copy Editing Diploma at QLS Level 5</strong>" is your all-in-one solution. With this meticulously crafted 14-course bundle, you're not just learning to identify grammatical errors. You'll gain an understanding of content creation and management from compelling copywriting to efficient document control. Master the art of business writing, discover technical writing techniques, and develop the assertiveness and self-confidence every industry demands. With bonus courses that teach you to double your productivity and find your life purpose, you're becoming a proficient editor and a motivated and purpose-driven professional.</p><p>So, why wait? Dive into the world of words and solidify your place in the global content industry. Whether you're kickstarting your career or advancing it, this bundle guarantees you the expertise and versatility employers worldwide are hunting for. Enrol now in the <strong>Proofreading &amp; Copy Editing Diploma at QLS Level 5</strong>!</p><p><strong>14 </strong><strong>in 1 Exclusive Bundle</strong></p><ul><li><strong>Course 01:</strong> Proofreading &amp; Copyediting at QLS Level 5</li><li><strong>Course 02: </strong>Certificate in Copywriting</li><li><strong>Course 03: </strong>Content Management</li><li><strong>Course 04: </strong>Creative Writing</li><li><strong>Course 05: </strong>Technical Writing</li><li><strong>Course 06:</strong> Business Writing: Influence Your Readers</li><li><strong>Course 07: </strong>English Spelling, Punctuation, Grammar &amp; Pronunciation</li><li><strong>Course 08: </strong>Touch Typing Essentials</li><li><strong>Course 09: </strong>Microsoft Word Advanced</li><li><strong>Course 10: </strong>Document Control</li><li><strong>Course 11: </strong>Assertiveness and Self-Confidence Development</li><li><strong>Course 12:</strong> Double Your Productivity</li><li><strong>Course 13:</strong> Find Your Life Purpose and Maximise Your Impact</li><li><strong>Course 14:</strong> Certificate in CV Writing and Interview Skills</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Learn sophisticated copyediting and proofreading strategies to ensure your writing is transparent and credible.</li><li>Create persuasive text that is customised to different audiences and media.</li><li>Organise, manage and refine content for maximum audience engagement.</li><li>Explore creative writing avenues, enriching storytelling capabilities.</li><li>Develop clear, concise technical writing skills essential for manuals and technical documents.</li><li>Persuade and influence readers effectively through strategic business writing.</li><li>Perfect grammar, pronunciation, and punctuation for impeccable communication.</li><li>Accelerate typing speeds and enhance accuracy with touch typing skills.</li><li>Utilise Microsoft Word's advanced features for optimised document design and formatting.</li><li>Elevate personal productivity, aligning life purpose with career goals for maximal impact.</li></ul><p>This <strong>Proofreading &amp; Copy Editing Diploma at QLS Level 5 </strong>bundle prepares you with advanced proofreading and copyediting skills, ensuring every piece of content you touch stands out in clarity and professionalism. Beyond the foundational talents, you'll learn to craft compelling copy for diverse audiences, manage content for maximum engagement, and pen creative and technical pieces with flair.</p><p>But this isn't just about writing. You'll also hone your touch typing skills for speed and accuracy, delve deep into the advanced functionalities of Microsoft Word, and master the intricacies of document control. To round out your professional growth, courses in productivity, self-confidence, and career alignment are integrated, ensuring you emerge not just as a language expert but as a holistic professional ready to make a mark in the global content industry. This bundle is your passport to unparalleled linguistic mastery, whether starting or scaling up.</p><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully Online Training</li><li>QLS Endorsed &amp; CPD Accredited Certificate</li><li>No Time Limits. Study at Your Own Pace</li><li>Expert Instructors</li><li>Audio Visual Training</li><li>Up-to-date Curriculum and Valuable Guidelines</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Proofreading &amp; Copy Editing Diploma at QLS Level 5 </strong>course will be a great source of wisdom for the following:</p><ul><li>Aspiring Writers &amp; Editors</li><li>Business Professionals</li><li>Technical Experts</li><li>Job Seekers</li><li>Productivity Enthusiasts</li><li>Content Managers &amp; Strategists</li></ul><p><strong>Disclaimer</strong></p><p>This course has been endorsed by the <strong>Quality Licence Scheme</strong> for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information, please visit the Learner FAQs on the Quality Licence Scheme website.</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this <strong>Proofreading &amp; Copy Editing Diploma at QLS Level 5</strong> bundle.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Proofreader &amp; Copy Editor: £18,000 - £30,000</li><li>Copywriter: £20,000 - £50,000 </li><li>Content Manager: £25,000 - £40,000</li><li>Creative Writer: £15,000 - £40,000</li><li>Technical Writer: £25,000 - £50,000</li><li>Business Writer/Communicator: £24,000 - £50,000</li><li>Document Controller: £20,000 - £35,000</li><li>Microsoft Word Specialist/Office Administrator: £18,000 - £30,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate </h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

In today's globalised digital age, content is being produced at a staggering rate. Recent data suggests that over 2.5 quintillion bytes of data are created daily, much of which is written content. Every piece, an email, blog post, or company report, requires proofreading and editing to ensure clarity, accuracy, and professionalism. These crucial abilities are necessary for businesses to maintain their reputation and engagement rates.
The "Proofreading & Copy Editing Diploma at QLS Level 5" is your all-in-one solution. With this meticulously crafted 14-course bundle, you're not just learning to identify grammatical errors. You'll gain an understanding of content creation and management from compelling copywriting to efficient document control. Master the art of business writing, discover technical writing techniques, and develop the assertiveness and self-confidence every industry demands. With bonus courses that teach you to double your productivity and find your life purpose, you're becoming a proficient editor and a motivated and purpose-driven professional.
So, why wait? Dive into the world of words and solidify your place in the global content industry. Whether you're kickstarting your career or advancing it, this bundle guarantees you the expertise and versatility employers worldwide are hunting for. Enrol now in the Proofreading & Copy Editing Diploma at QLS Level 5!
14 in 1 Exclusive Bundle
Course 01: Proofreading & Copyediting at QLS Level 5
Course 02: Certificate in Copywriting
Course 03: Content Management
Course 04: Creative Writing
Course 05: Technical Writing
Course 06: Business Writing: Influence Your Readers
Course 07: English Spelling, Punctuation, Grammar & Pronunciation
Course 08: Touch Typing Essentials
Course 09: Microsoft Word Advanced
Course 10: Document Control
Course 11: Assertiveness and Self-Confidence Development
Course 12: Double Your Productivity
Course 13: Find Your Life Purpose and Maximise Your Impact
Course 14: Certificate in CV Writing and Interview Skills
Learning Outcomes:
Learn sophisticated copyediting and proofreading strategies to ensure your writing is transparent and credible.
Create persuasive text that is customised to different audiences and media.
Organise, manage and refine content for maximum audience engagement.
Explore creative writing avenues, enriching storytelling capabilities.
Develop clear, concise technical writing skills essential for manuals and technical documents.
Persuade and influence readers effectively through strategic business writing.
Perfect grammar, pronunciation, and punctuation for impeccable communication.
Accelerate typing speeds and enhance accuracy with touch typing skills.
Utilise Microsoft Word's advanced features for optimised document design and formatting.
Elevate personal productivity, aligning life purpose with career goals for maximal impact.
This Proofreading & Copy Editing Diploma at QLS Level 5 bundle prepares you with advanced proofreading and copyediting skills, ensuring every piece of content you touch stands out in clarity and professionalism. Beyond the foundational talents, you'll learn to craft compelling copy for diverse audiences, manage content for maximum engagement, and pen creative and technical pieces with flair.
But this isn't just about writing. You'll also hone your touch typing skills for speed and accuracy, delve deep into the advanced functionalities of Microsoft Word, and master the intricacies of document control. To round out your professional growth, courses in productivity, self-confidence, and career alignment are integrated, ensuring you emerge not just as a language expert but as a holistic professional ready to make a mark in the global content industry. This bundle is your passport to unparalleled linguistic mastery, whether starting or scaling up.
Why Choose Imperial Academy?
Fully Online Training
QLS Endorsed & CPD Accredited Certificate
No Time Limits. Study at Your Own Pace
Expert Instructors
Audio Visual Training
Up-to-date Curriculum and Valuable Guidelines
 CPD 
150 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
This Proofreading & Copy Editing Diploma at QLS Level 5 course will be a great source of wisdom for the following:
Aspiring Writers & Editors
Business Professionals
Technical Experts
Job Seekers
Productivity Enthusiasts
Content Managers & Strategists
Disclaimer
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information, please visit the Learner FAQs on the Quality Licence Scheme website.
Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.
 Requirements 
Anyone can enrol in this Proofreading & Copy Editing Diploma at QLS Level 5 bundle.
 Career path 
Proofreader & Copy Editor: £18,000 - £30,000
Copywriter: £20,000 - £50,000
Content Manager: £25,000 - £40,000
Creative Writer: £15,000 - £40,000
Technical Writer: £25,000 - £50,000
Business Writer/Communicator: £24,000 - £50,000
Document Controller: £20,000 - £35,000
Microsoft Word Specialist/Office Administrator: £18,000 - £30,000
 Certificates 
Hard Copy QLS Certificate
 Hard copy certificate - Included 
PDF Certificate
 Digital certificate - Included 

Imperial Academy

Level 5 QLS Diploma | QLS Endorsed Certificate | 13 CPD Courses & PDF Certificates | 150 CPD Points | CPD Accredited

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