first impression training
About First Impression Training First Impression Training is a people
development organisation, specialising within the call and contact centre
environment, wholly focused on creating positive and lasting change in the way
your people interact with your prospects, customers and each other to encourage
the win-win. We're customer service, sales & leadership training specialists We
specialise in developing the talent that exists within both sales and customer
service teams working in frontline operations, from the multimedia customer
contact centre to the small, traditional telesales or customer service
department. You benefit from our expert knowledge and direct experience of
working within this unique environment.