Name: Practical Sales Skills 1 Day Workshop in Teesside
Price: 595 GBP
Availability: InStock

cabe

Northampton

The role of CABE’s Presidential Team and Board is to set out the strategic objectives and aims of the Association and to ensure their delivery. All representatives on the board are members of CABE are nominated to the position by Chartered Members. They represent a mixture of views from different specialities and areas across the industry making sure there is a variety of perspectives to help shape CABE’s unifying voice. CABE Patron Lord John Lytton BSc FCABE (Hon) IRRV FRICS In his role as patron of CABE, Lord Lytton acts as an influential figurehead, creating valuable partnerships with organisations across the globe through his extensive network of industry and Governmental contacts and assisting the Association in raising its profile and influence within the building and construction industry. Lord Lytton is a leading chartered surveyor and an active contributor to the House of Lords. He is chairman of the boundaries and party walls professional panel of the Royal Institution of Chartered Surveyors and a Vice Chairman of the All Party Parliamentary Group for Excellence in the Built Environment as well as being newly appointed to the House of Lords Information Committee. He has been an Honorary Fellow of ABE since 1997, and CABE since its formation in 2014. Presidential Team Joseph Birt PCABE FCABE – President Joseph Birt worked for 22 years within Local Authority Building Control in various posts; the latter 12 years as Specialist Support Officer for a Cluster of Councils, which included responsibility for advising on fire safety aspects of the Building Regulations. He was, for ten years, a Director of the William Keown Charitable Trust, which champions equality in the built environment and celebrates the achievements of people with disabilities. He has been elected twice as Chairman of the Northern Ireland Fire Safety Panel. By Ministerial Appointment he served two terms on the Northern Ireland’s Building Regulations Advisory Committee (BRAC) where he contributed to the development of the current Northern Ireland Building Regulations. He has also served two terms on the Department of Communities, Historic Buildings Council. Joseph is a Chartered Building Engineer, who continues to be active within his local CABE Region; currently Treasurer and past Chairman of the CABE Northern Ireland Region’. He is now the Technical Director of FRSNI Ltd. Richard Smith VPCABE FCABE – Vice-President Richard Smith commenced his employment as a YTS Trainee in Building Control back in 1989 and has progressed his career to become the Head of Standards and Innovation and Research at NHBC where he oversees the delivery and implementation of NHBC's Technical Standards, Technical policy, Acceptance of innovative and non-traditional construction methods and leads the NHBC Foundation. Richard is also a member of The Building Regulations Advisory Committee and support a number of Sub Committees including new building broadband connectivity, Part M Working Group and Building Act 1984 working group. Richard Flynn CEng CEnv CWEM VPCABE FCABE – Vice-President Richard is an independent private practitioner trading as Flynn & Shaw, Chartered Building Engineers. As well as being a Chartered Building Engineer, he is a Chartered Engineer, Chartered Environmentalist, Chartered Water and Environment Manager, Registered Building Surveyor and Certified Site Assessor. Richard is a recognised expert in the area of onsite wastewater treatment and provides a complete site suitability assessment, treatment system design, and certification of installation for onsite wastewater treatment systems throughout Ireland. Richard has been Chair of the CABE Membership and Professional Standards Committee (MPSC) since its inception in 2019 as well as member of the Southern Ireland Region committee of CABE. Stewart C McArthur BSc (Hons) PPCABE FCABE RICS Dip BC – Past President Stewart has 30 years’ experience in the house building industry. He has a degree in Fire Risk Engineering from Glasgow Caledonian University. During his studies he also attended seminars at Maryland University and had the privilege of being tutored by some of the most widely respected experts in the fire engineering sector. Stewart began his career in building standards before moving into the warranty sector. He also has recent experience as a site manager. This broad experience has given him a greater understanding of the house building industry from all perspectives. He has been a member of CABE since 2001 and has played an active part in the regional committee for the past ten years. CABE Board Daniel Fordham FCABERussell Urwin FCABETony Harvey-Soanes FCABEPaul Grinyer FCABEDavid Courtney CEnv FCABE Lindsay Richards BSc MBA MCABE Chartered Building EngineerZoe Cox FCABEMishka Scott MCABE Chartered Building EngineerDavid Kitcatt FCABEIsacc Sunder Packianathan FCABE Executive Team Dr Gavin Dunn BSc (Hons) MSc PhD FCABE – Chief Executive Originally trained as an architect, Gavin initially practised in North America with a large construction engineering firm before returning to the UK to specialise in the energy and environmental performance of buildings in 1998. Gavin advanced this specialism through positions at the Welsh School of Architecture, and Elmhurst Energy, where he helped develop some of Europe’s leading building energy certification and labelling systems. In 2013 Gavin was appointed Director of Building Performance at the Building Research Establishment (BRE) where he was responsible for a portfolio of BRE's globally leading services including BREEAM and CEEQUAL the world’s foremost environmental assessment methods for the built environment. In 2018, Gavin was appointed as Chief Executive of CABE where he works to help enable a more professional construction sector that works to create better, safer and more sustainable buildings that enhance people’s lives. Gavin was a member of the Building Regulations Advisory Committee (BRAC) of the UK Government from 2015 to 2022 where he served as Chairman of the Future Homes Standard Working Group. Jackie Macaulay – Chief Operating Officer Jackie is responsible for all aspects of the organisations operations and internal processing. Her remit includes compliance, legal services, HR, OD & change management, IT, facilities, PR & communications, membership processing and deputising for the CEO in his absence. Her experience spans a range of manufacturing, construction and not-for-profit organisations with her first Director position as HR Director for Electrolux in 2004. Jackie has worked across the UK, Ireland and internationally across Europe and Asia managing diverse and multi-disciplined teams. She brings to CABE the senior expertise that will develop the organisation as it moves forward with its modernisation and development strategy. Richard Harral BA BArch FCABE RIBA – Technical Director Richard Harral is the Technical Director for CABE. He has previously worked as an architect in both public and private sector practice, and as a policy official in the Building Regulations Division of MHCLG between 2007 and 2014 where he oversaw introduction of policies on accessible housing, security standards, broadband and the national space standard for new homes. He was subsequently Head of Technical Policy in the period 2014-2017. He currently sits on the CIC Competence Steering Group, and chairs a number of competence working groups including on Designer and Architect Competence. He was Technical author for Flex 8670, the recently published British Standard on Competence for building safety in Built environment industries. Alison Duckles CBE – Professional Development Director Alison has worked in the Construction sector for over 24 years, predominantly with Laing O’Rourke. She previously held roles with the Chartered Institution of Waste Management and Eastern Group plc in the power sector. Predominantly focused on learning and development while driving competence, professional standards, and futures skills requirement; Alison worked extensively on the creation of new construction apprenticeships, engaging employers, providers, sector bodies and Government. In her role with CABE Alison is responsible for continuing to strengthen partnerships with academic institutions, provide members with quality training and CPD opportunities and Support the Association’s ambition to drive competency and professional responsibility in the construction sector. CABE Staff Membership Services Team – membership@cbuilde.com Our friendly, experienced membership team is always on hand to offer the best possible advice on becoming a member of CABE, advising you on the best route to membership and helping you to progress through our grades as your career develops. Amy Chatfield – Membership Services Manager Amy leads the Membership Team, which is responsible for all membership processing, professional interviews for CABE Chartered Membership and registrations for both the Engineering Council and Society for the Environment. With a strong background in customer service, Amy joined CABE in 2015. She has held a variety of positions, including roles in the Publications Team – working on the building engineer journal – and the Events & Marketing Team. After building extensive knowledge of the membership journey, she moved into the Membership Team in 2018; since then, she has worked continuously to improve processes, ensuring that the Association provides excellent customer service to all new and existing members. Alongside her role as Membership Services Manager, Amy is a trained Mental Health First Aider (MHFA), providing wellbeing support for her colleagues. Sabrina Miah Professional Review Co-ordinator Tara Talley Membership Services Co-ordinatorJoshua Law Membership Services Administrator Communications Team – info@cbuilde.com The Communications team deliver vital resources, news, and information to our membership, keeping them up-to-date with industry changes, standards, and opinions. This is done through direct contact with our membership, delivering our monthly journal, BuildingEngineer . Laura Richardson - Head of Communications Laura has been with CABE since 2018 when she joined as PR and Communication manager. She is responsible for implementing the communications strategy across the Association’s communication streams including PR, Marketing, and Digital Infrastructure functions. She joined CABE from Booker, where she gained experience in website marketing and design. Along with her previous experience working in publications and marketing roles in the construction industry she brings a lot of skills and strengths to the team. Maya Bullock Communications & Digital Designer Abigail Crook Communications Administrator Professional Development Team – training@cbuilde.com CABE provides a range of services to our members and the wider industry to assist in the expansion of knowledge in respect of the built environment. Our Professional Development Team facilitate this by ensuring opportunities such as our suite of regional conferences, annual conference & exhibition, training courses, local/regional CPD and our 12 UK & ROI regions run smoothly and offer the highest possible quality in their delivery. Kirri Porter-White - Competency & Learning Lead Kirri has been with the association since 2015, working initially within the Regional Services and Events team to provide support for the regional committees over CABE’s 12 regions in the UK and Ireland, as well as our international Chapters. Kirri is responsible for the development and deployment of CABE’s training and learning infrastructure, focusing on both technical competency and wellbeing within the construction industry. Kirri’s team also work with the Professional Development Director on academic accreditation and relationships with universities. Rosemary Brewill Regional Services Co-ordinatorShaneka Foster Professional Development Administrator Operations Team – info@cbuilde.com The Operations Team are involved in the day-to-day activities of the Association, to ensure the smooth running of all CABE’s activities, including Finance, IT, Legal and Facilities. Carl Pearson - Head of Legal and Governance Services Carl has worked both private practice and in-house roles, within the sectors of welfare law, housing law, debt law, consumer law, compliance law, and commercial law. Joining CABE in 2018 from Dixons Carphone, Carl is responsible for providing the Association with internal legal advice on its business practices, activities and contractual relationships, development and review of various internal policies and procedures and day-to-day management of disciplinary and complaints investigations. Jacky Lonsdale - Head of Finance Jacky joined CABE in November 2021 and brings a wealth of experience having worked for a number of both large corporate companies and smaller businesses including JVC, Total Oil Marine, Bosch Security Systems and Vinci Construction. Before joining CABE she worked for the Auto-Cycle Union, a motorcycle membership organisation. As Head of Finance Jacky is responsible for the delivery of financial information to the management team. Finance encompasses all areas of accounting processes, monthly management accounts, forecasts, annual budgets and financial statements. It also covers all aspects of audit liaison and statutory return requirements. Jacky’s mission is to ensure financial reporting is accurate, concise and on time. Helena Wootton Reception and Office ManagerAlison Lodge Executive AssistantCharlotte Taylor Finance Assistant Hong Kong Office – info@cbuilde.com Vivian Sie BA (Hons) MA MSc - General Manager Vivian is the General Manager of CABE Hong Kong Chapter responsible for daily operation, enhancing communication with members and working partners, upholding the reputation of one of the international recognised associations in Hong Kong and beyond.Before joining CABE, Vivian had experience in the areas of corporate governance and public sector management where she was instrumental in providing efficient secretarial support to a local leading professional institute and a regulatory body. Her remit included membership processing and benefits, media relations, disciplinary proceedings, set-up of Biennale Foundation and Beijing Representative Office, key event planning and execution. After graduating with BA honours in translation, Vivian obtained a distinction in the Master of Arts in International Communication from the Macquarie University, Australia. She has a Master of Science in Public Sector Management. Mable Hung Administrator

school of dialogue

London

Arabella Tresilian MAHons PGCE FRSA Dialogue Facilitator, Mediator & Conflict Coach: Mediation, fully-accredited by the Centre for Effective Dispute Resolution (CEDR) Dispute resolution for Employment, Workplace, Civil, Commercial & Community cases Specialist in health and social care, including mental health, autism & disabilities Download a copy of my one-page profile here: Arabella Tresilian Mediator Profile Overview ‘Arabella Tresilian is a CEDR-accredited mediator, and a conflict resolution trainer, specialising in facilitating dispute resolution and employee wellbeing in the public sector. She has twenty years’ experience as a management consultant, leader and educator, and set up the School of Dialogue to teach conflict resolution skills. Arabella mediates independently and on behalf of the Medical Mediation Foundation, Resolve West and other panels where she specialises in lending her ‘expertise by experience’ in the fields of mental health and neurodiversity. Arabella’s 70+ case history since 2016 include mediations in the fields of Judicial Review, Court of Protection, Mental Health Act, Mental Capacity Act, Local Government, workplace, employment, community and public sector dispute resolution.’ I am an independent consultant specialising in dialogue facilitation, conflict resolution and partnership-building. My business development experience, studies in educational leadership and experience in dispute resolution combine effectively to allow me to support organisations, employees, families and individuals in finding win-win resolutions within complex scenarios. I have 20 years experience working in a strategic capacity for public, private and third sector organisations in the UK and overseas, and I have specialist consulting experience in the fields of sustainability, education and health/social care. I have also taught and managed at secondary level internationally and in the independent sector in the UK, and founded/directed a theatre company devoted to promoting the understanding of mental health and social exclusion. I am a CEDR-Accredited Mediator qualified to undertake employment, workplace, commercial, civil and community mediation. In 2017 I became a CEDR Associate with the Centre for Effective Dispute Resolution (CEDR), joining their world-renowned training faculty. In the community setting, I am a Certificated Mediator with Resolve West (previously Bristol Mediation) resolving neighbour disputes and hate crime cases. I am also the cofounder of Equisphere Employability and a workplace mental health trainer for Bath Mind. In the healthcare setting, I am a mediator, trainer and conflict coach with the Medical Mediation Foundation. I am a Quality Improvement Coach with the Q Community (NHS Improvement & Health Foundation) and a Public & Patient Involvement advisor for the National Institute of Health Research (NIHR). I am a Member of End of Life Doula UK and have undertaken Advance Care Planning training with Living Well Dying Well. I am also a qualified Mental Health First Aid Instructor training groups to become Mental Health First Aiders in their contexts. I am a member of the Civil Mediation Council as a Member of the Association of South West Mediators. I abide by the European Code of Conduct for Mediators. I have DBS clearance and am fully insured as a mediator, trainer,educator, mentor and coach. Professional Experience & Skills Overview Facilitation and Organisational Dialogue Strategic development and team coaching in the workplace Communications and engagement for public-facing organisations Design and delivery of multi-organisational commercial partnerships Stakeholder engagement for effective policy development Conflict Intervention and Negotiation Interpersonal mediation and conflict resolution for workplace contexts Conflict coaching and mediation for highly-escalated community conflicts Brokerage of interorganisational partnerships for socio-economic benefit Leadership Design / delivery of Leadership Skills for Employability training for University of Bath Postgraduate certificate in Educational Leadership & Management (2011) Founder of three social enterprises and experienced team leader and manager International Competence Partnerships negotiator for European Green Capital 2015 Merger & Acquisition consultancy – UK/Spain Educator in vocational, business and enterprise skills – Coimbatore, India Training and Coaching Experienced teacher, trainer, mentor and coach specialising in communication Mentor to young leaders in enterprise on Future Talent programme Mental Health First Aider and specialist trainer in mental health with Mind Charity My style and my specialisms I came to the practice of Conflict Resolution and Mediation through two distinct routes. One was through doing management consulting in the public and private sectors, and coming to understand just how much stress, inefficiency and sadness arises from communication and conflict difficulties in the workplace. The other route was through being a patient, a parent of children with disabilities and a family carer, and witnessing how difficult it can be to make plans for the future when the present involves difficult discussions and many people. So I specialise in making sure that people feel comfortable with the process they undertake with me, and that it leads them towards feeling comfortable and confident about their future. I aim to be thoroughly supportive, reassuring and encouraging at all times. My professional work and personal experience in health and social care mean that I am particularly experienced in supporting people who are living with any form of illness, disability, mental health condition or life-limiting condition. I have particular personal experience of working with people who are deaf or hearing impaired, on the autism spectrum, experiencing mental illness and living with dementia or stroke. Why I love being a mediator I came to mediation through a confluence of circumstances which made me think, ‘There must be a better way for people to deal with their difficulties than to threaten legal action, or refuse to engage in communication at all!’ I realised that a great deal of my management consultancy work was really… conflict resolution. It gave me such pleasure and relief when long-held rifts within and between teams melted away after some good, authentic communication. This piqued my interest to find out more about the art of conflict resolution, and I did my first certificated training, and started practising as a community mediator. Later I qualified as a civil and employment mediator, and have been mediating ever since. It’s astonishing to witness people’s lives turn from a turmoil of distressing, intractable ‘stuckness’, to a new phase in which, for example, neighbours can conceive of greeting each other again; or work colleagues re-establish trust between each other after maybe years of mistrust, stress and non-communication. Mediation takes empathy, patience and persistence, and it is a skill I will develop and hone endlessly over years to come, but its core aspect is a belief that people really can find peace again, given the right support and a safe space to explore options for settling differences. Facilitating such processes is a real honour. Nothing beats the sight of former disputants smiling, shaking hands, or even (more often than you would think) hugging, at the end of a mediation.

moody monday

It all started with the little sketches and poems on the wall, where my bed was up against in Jakarta, Indonesia, which I regularly visited with a biro. I would draw around the cracks and any peeling paint on that wall, refusing for it to be repainted. It all started with the exciting and inquisitive union of a misplaced pair of scissors and the innocent green t-shirt I was wearing at the time, as a child. Years later, my mum then decided to get me a set of rapidograph pens as my choice of ‘creative weapon’, possibly to keep me away from misplaced scissors. So, I carried on in my teens where I would draw on pretty much anything, even on my friends at school. I would then daydream during geography while I gleefully sketch away on my textbooks, table, and bags, with this wonderful gift. Eliza in studio Photo credit: Cro & Kow, 2021 I’m Eliza, a printed textiles designer and maker, specializing in meticulously crafted hand-printed wallpaper and fabrics and the founder of Moody Monday. I started the design studio and business in early 2011, after receiving my first wallpaper commission from a design-boutique in the Grassmarket, Edinburgh. Following the widespread acclaim the work garnered through various exhibitions since, I then established Moody Monday in 2014. After graduating with a degree in Design for Textiles from Heriot-Watt University in 2006, I undertook numerous freelance projects and work experience opportunities with notable design companies. I joined a major interiors company, as part of their communication and design team in 2008, and then decided to follow my dream and set-up on my own in 2011. Eliza in studio looking through a wallpaper sample book. Photo credit: Cro & Kow, 2021 I have always seen the things around me from a different lens. Little did I know that I would embark on a career as a printed textiles designer as an adult. To me, a wall is never just ‘a wall’, a piece of fabric, furniture, right to an unassuming piece of trash is never just that, they are a world of visual possibilities, a treasure trove of delights! I love making the connections between objects and subjects that are unconventionally meant for each other and see what new wonders would exist in the world from that exploration, like an alchemist. Challenging what ‘beauty’ really means in relation to the chosen subject matter and how it resonates with the eye of the beholder. Being a visual alchemist through my designs and craft gives me a sense of excitement, fulfillment and connection to the wider world beyond my own imagination. Old habits die hard it seems. Here I am many years later, still drawing with ink, about anything that catches my imagination, thankfully, not on anything anymore. page icon-01 Below is a short film by Cro + Kow that delves into Eliza’s work in the studio. Conversations with Creators: designer Eliza Kesuma from Cro + Kow on Vimeo. page icon-01 Testimonials Keith Wilson – Private Commission “Very skilled and professional work. Eliza was quick to understand my requirements and produced a high quality bespoke product exactly as I had envisioned it. Highly recommended.” Dale Gibson of EDINBURGH PALETTE – Wallpaper Commission “Moody Monday’s originality and attention to detail always ensures an exceptionally high quality product.” Beth L – Textiles Printing Level 1 & 2 (TP1 & TP2) “This course was a real blessing when I was feeling a bit lost in my own practice by giving me the chance to learn a new skill and see the possibilities this opens up. Eliza is a very energetic warm course leader, she encourages everyone to experiment and provides a thorough foundation of the practical skills on which you build throughout the weeks. I’ve left this feeling more confident and keen to pursue screen printing. Definitely recommend!!” Megan L – Textile Printing Level 1 (TP1) “The textile printing course with Eliza at Moody Monday was fantastic. I’ve learnt so much & to end with being able to print our own designs was a real highlight. I’d highly recommend this course for anyone interested in printing. Eliza is knowledgable, fun & a supportive & engaging teacher. She also has a steady supply of tea & biscuits!” Gaya KH – Print Your Own Silk Scarf “I took a one day class with Eliza on silk screen printing, and enjoyed it a lot! It was extremely well organised both ahead of time and at the duration of the course. Eliza is very knowledgeable and provided with plenty of examples of prints supported with reference materials for own research. I was very pleased with the outcome, and it actually exceeded my expectations, and now I am a happy owner of self painted a very unique silk scarf. In addition, it was a relaxed and cozy environment with lots of hot tea and biscuits to keep us warm on a rainy day. I will ideally be looking for a longer course sessions to learn more about the techniques, colour mixing, as there is plenty to learn. Many thanks for a great class, Moody Monday! Highly recommend for anyone interested in silk screen printing.” Charlotte – Textile Printing Level 1 (TP1) “Last year, Eliza’s level 1 textiles printmaking course and thoroughly enjoyed. Beforehand, the idea of screen printing seemed scary and beyond my ability but Eliza made it so much fun and easy to understand by demonstrating and having us follow all the steps to producing prints. It is a brilliant course and I would recommend it to anyone. Recently, I bought 3 of Eliza’s handmade masks – they fit amazingly, are very breathable and MOST IMPORTANTLY have stopped my glasses steaming up when outside!! Thanks so much Eliza!! 🥳” Ally – Customer “I bought designer coasters from Moody Monday. The quality and design were top notch. I visited Moody Monday at Out Of The Blue Abbeymount Studios and she seemed very down to earth but also very professional and I would definitely recommend purchasing from Moody Monday.” Tania – Customer “These are fab quality face masks! I particularly love the overhead loop ones as they are easy to wear with glasses and even a winter hat. I feel they don’t restrain my breathing too. With the special 3FOR2 offer, I got myself enough masks to fit my various outfits, moods and even got one for special occasions! Do get your local and stylish mask from Moody Monday. You won’t regret it.” Anonymous – Textiles Printing Level 1 (TP1) “Great course, I’ve been looking for one for so long and I’m so glad I found Moody Monday and Eliza.” Anonymous – Textiles Printing Level 1 (TP1) “Eliza is a great tutor and I have discovered a love for the medium. Great course!” Anonymous – Textiles Printing Level 1 (TP1) “Thanks for the experience and I’m considering level 2!” Anonymous – Textiles Printing Level 1 (TP1) “I enjoyed the hands-on style of learning and a very in depth explanation of printing processes. I cannot think of anything I would change.” Anonymous – Textiles Printing Level 2 (TP2) “I enjoy the freedom of the course. The sense that you gain confidence from the equipment and process from an early stage then can adapt it to your own ideas. Eliza is loads of fun and really supportive.” Anonymous – Textiles Printing Level 2 (TP2) “I really enjoyed discovering painting on the screen and having the chance to experiment with this technique. Also I loved making something completely by hand, right from original drawings to finished printed textile. I found it really rewarding gaining knowledge of the printing process and creating a design I wouldn’t have otherwise thought of if it weren’t for the course.” Anonymous – Textiles Printing Level 2 (TP2) “Its a practical course so there was a balance between learning through making and listening to Eliza. It was energetic and I didn’t feel like I was being inundated with a ton of information.” Anonymous – Textiles Printing Level 2 (TP2) “All subjects were explained thoroughly and it was great to get an overview of all aspects of the process from the drawing stages to mixing dyes to finishing the printed fabrics. ” Anonymous – Print Your Own Silk Scarf “Was a good balance between doing your own design and making something manageable within the time/persons abilities. Could do with being a bit longer (maybe an extra hour).” Anonymous – Print Your Own Silk Scarf “Eliza is very supportive and knowledgeable. Really good at helping to come up with something that is your own and manageable.” It all started with the little sketches and poems on the wall, where my bed was up against in Jakarta, Indonesia, which I regularly visited with a biro. I would draw around the cracks and any peeling paint on that wall, refusing for it to be repainted. It all started with the exciting and inquisitive union of a misplaced pair of scissors and the innocent green t-shirt I was wearing at the time, as a child. Years later, my mum then decided to get me a set of rapidograph pens as my choice of ‘creative weapon’, possibly to keep me away from misplaced scissors. So, I carried on in my teens where I would draw on pretty much anything, even on my friends at school. I would then daydream during geography while I gleefully sketch away on my textbooks, table, and bags, with this wonderful gift. Eliza in studio Photo credit: Cro & Kow, 2021 I’m Eliza, a printed textiles designer and maker, specializing in meticulously crafted hand-printed wallpaper and fabrics and the founder of Moody Monday. I started the design studio and business in early 2011, after receiving my first wallpaper commission from a design-boutique in the Grassmarket, Edinburgh. Following the widespread acclaim the work garnered through various exhibitions since, I then established Moody Monday in 2014. After graduating with a degree in Design for Textiles from Heriot-Watt University in 2006, I undertook numerous freelance projects and work experience opportunities with notable design companies. I joined a major interiors company, as part of their communication and design team in 2008, and then decided to follow my dream and set-up on my own in 2011. Eliza in studio looking through a wallpaper sample book. Photo credit: Cro & Kow, 2021 I have always seen the things around me from a different lens. Little did I know that I would embark on a career as a printed textiles designer as an adult. To me, a wall is never just ‘a wall’, a piece of fabric, furniture, right to an unassuming piece of trash is never just that, they are a world of visual possibilities, a treasure trove of delights! I love making the connections between objects and subjects that are unconventionally meant for each other and see what new wonders would exist in the world from that exploration, like an alchemist. Challenging what ‘beauty’ really means in relation to the chosen subject matter and how it resonates with the eye of the beholder. Being a visual alchemist through my designs and craft gives me a sense of excitement, fulfillment and connection to the wider world beyond my own imagination. Old habits die hard it seems. Here I am many years later, still drawing with ink, about anything that catches my imagination, thankfully, not on anything anymore. page icon-01 Below is a short film by Cro + Kow that delves into Eliza’s work in the studio. Conversations with Creators: designer Eliza Kesuma from Cro + Kow on Vimeo. page icon-01 Testimonials Keith Wilson – Private Commission “Very skilled and professional work. Eliza was quick to understand my requirements and produced a high quality bespoke product exactly as I had envisioned it. Highly recommended.” Dale Gibson of EDINBURGH PALETTE – Wallpaper Commission “Moody Monday’s originality and attention to detail always ensures an exceptionally high quality product.” Beth L – Textiles Printing Level 1 & 2 (TP1 & TP2) “This course was a real blessing when I was feeling a bit lost in my own practice by giving me the chance to learn a new skill and see the possibilities this opens up. Eliza is a very energetic warm course leader, she encourages everyone to experiment and provides a thorough foundation of the practical skills on which you build throughout the weeks. I’ve left this feeling more confident and keen to pursue screen printing. Definitely recommend!!” Megan L – Textile Printing Level 1 (TP1) “The textile printing course with Eliza at Moody Monday was fantastic. I’ve learnt so much & to end with being able to print our own designs was a real highlight. I’d highly recommend this course for anyone interested in printing. Eliza is knowledgable, fun & a supportive & engaging teacher. She also has a steady supply of tea & biscuits!” Gaya KH – Print Your Own Silk Scarf “I took a one day class with Eliza on silk screen printing, and enjoyed it a lot! It was extremely well organised both ahead of time and at the duration of the course. Eliza is very knowledgeable and provided with plenty of examples of prints supported with reference materials for own research. I was very pleased with the outcome, and it actually exceeded my expectations, and now I am a happy owner of self painted a very unique silk scarf. In addition, it was a relaxed and cozy environment with lots of hot tea and biscuits to keep us warm on a rainy day. I will ideally be looking for a longer course sessions to learn more about the techniques, colour mixing, as there is plenty to learn. Many thanks for a great class, Moody Monday! Highly recommend for anyone interested in silk screen printing.” Charlotte – Textile Printing Level 1 (TP1) “Last year, Eliza’s level 1 textiles printmaking course and thoroughly enjoyed. Beforehand, the idea of screen printing seemed scary and beyond my ability but Eliza made it so much fun and easy to understand by demonstrating and having us follow all the steps to producing prints. It is a brilliant course and I would recommend it to anyone. Recently, I bought 3 of Eliza’s handmade masks – they fit amazingly, are very breathable and MOST IMPORTANTLY have stopped my glasses steaming up when outside!! Thanks so much Eliza!! 🥳” Ally – Customer “I bought designer coasters from Moody Monday. The quality and design were top notch. I visited Moody Monday at Out Of The Blue Abbeymount Studios and she seemed very down to earth but also very professional and I would definitely recommend purchasing from Moody Monday.” Tania – Customer “These are fab quality face masks! I particularly love the overhead loop ones as they are easy to wear with glasses and even a winter hat. I feel they don’t restrain my breathing too. With the special 3FOR2 offer, I got myself enough masks to fit my various outfits, moods and even got one for special occasions! Do get your local and stylish mask from Moody Monday. You won’t regret it.” Anonymous – Textiles Printing Level 1 (TP1) “Great course, I’ve been looking for one for so long and I’m so glad I found Moody Monday and Eliza.” Anonymous – Textiles Printing Level 1 (TP1) “Eliza is a great tutor and I have discovered a love for the medium. Great course!” Anonymous – Textiles Printing Level 1 (TP1) “Thanks for the experience and I’m considering level 2!” Anonymous – Textiles Printing Level 1 (TP1) “I enjoyed the hands-on style of learning and a very in depth explanation of printing processes. I cannot think of anything I would change.” Anonymous – Textiles Printing Level 2 (TP2) “I enjoy the freedom of the course. The sense that you gain confidence from the equipment and process from an early stage then can adapt it to your own ideas. Eliza is loads of fun and really supportive.” Anonymous – Textiles Printing Level 2 (TP2) “I really enjoyed discovering painting on the screen and having the chance to experiment with this technique. Also I loved making something completely by hand, right from original drawings to finished printed textile. I found it really rewarding gaining knowledge of the printing process and creating a design I wouldn’t have otherwise thought of if it weren’t for the course.” Anonymous – Textiles Printing Level 2 (TP2) “Its a practical course so there was a balance between learning through making and listening to Eliza. It was energetic and I didn’t feel like I was being inundated with a ton of information.” Anonymous – Textiles Printing Level 2 (TP2) “All subjects were explained thoroughly and it was great to get an overview of all aspects of the process from the drawing stages to mixing dyes to finishing the printed fabrics. ” Anonymous – Print Your Own Silk Scarf “Was a good balance between doing your own design and making something manageable within the time/persons abilities. Could do with being a bit longer (maybe an extra hour).” Anonymous – Print Your Own Silk Scarf “Eliza is very supportive and knowledgeable. Really good at helping to come up with something that is your own and manageable.”

kings college hospital maternity

London

We are a leading London maternity hospital and care for more than 8,000 pregnant women and birthing people and their babies each year. We provide all aspects of obstetric and midwifery care, from before conception and before birth (antenatal) to birth and after delivery (postnatal). The majority of pregnant women and people will be cared for by our expert team of midwives who are experienced in supporting those with uncomplicated pregnancies and births. When your circumstances are more complex, our specialist obstetric doctors and allied health professionals will work alongside your midwife to give you the care and support your need to have a safe and satisfying birth. You will have your own ideas about how you would like your baby to be born – whether at home or in hospital – and we do our best to help you to achieve this. We have obstetric-led birthing rooms, midwife-led birth suites with birth pools, obstetric theatres for both planned and emergency caesareans, and a homebirth service. Are you pregnant and want to have your baby with King's? You do not have to see your GP before contacting us. Please complete the King's College Hospital antenatal self-referral form to refer yourself and send to kch-tr.antenatalreferral@nhs.net. We will then email you with a reference number to confirm we have received your referral. Your first appointments with the midwife and scanning team will be sent to you either via post or email. Please note we may contact and share information with other health professionals as required. We see pregnant women and people who live in the below postcode areas in Lambeth, Southwark, and Lewisham. Referrals from those who live outside this catchment area will also be considered: SW2, SW4, SW8, SW9, SW16 SE1, SE4, SE5, SE11, SE14, SE15, SE16, SE17, SE19, SE21, SE22, SE23, SE24, SE25, SE26, SE27 CR7 Antenatal care (before the birth) This is provided by the midwifery team caring for women and pregnant people in your local area, alongside your GP or obstetrician. During your pregnancy, you will have regular appointments to make sure you and your baby are well. You will be offered routine health checks such as blood tests and other screenings, you can read more about the different scans, tests and antenatal care you can expect on the NHS website. Your screening choices are explained in this screening information leaflet, which is produced by Public Health England and available in several languages. We also provide care if screening finds you have an infectious disease, including Hepatitis B, HIV or syphilis. Badger Notes You can access your pregnancy notes and leaflets via the Badger Notes website or app. Your account will be activated after your first midwife appointment. You can use the digital maternity notes platform to communicate with your care team and we recommend you use the ‘Conversations’ option to share your birth preferences with us before your birth. Your midwife can help you with this. Clinic and scan locations Read your appointment letter carefully to see where to go for your appointments, because these are held at a variety of locations. This includes children’s centres, GP and health centres, and a number of buildings on the King's site, including Stork on the Hill, Midwives House and the Community Midwives Centre. Ultrasound (nuchal) scans take place in the Harris Birthright Centre, in the Fetal Medicine Research Institute. Buildings on the hospital site are shown on the King's campus map. Parent education classes We offer a range of online workshops to help prepare you for birth and baby. Join the 'Welcome to King’s Maternity' workshop in your first trimester to learn more about how to stay healthy in pregnancy, the services we offer, and other workshops that may be suitable for you. To sign up to a workshop, go to our parent education Eventbrite page. Email kch-tr.parenteducation@nhs.net for more information. Urgent advice If you need urgent advice and are: pregnant and currently receiving care at King's; have just given birth at King's; or have had a home birth with King's: 24 hours a day, 7 days a week: Telephone Assessment Line +44 (0)20 3299 8389 Monday-Friday, 9am-5pm: contact the midwifery team leading your care Out of hours: contact the Nightingale Birth Centre. Where to give birth You can choose to give birth: in the Nightingale Birth Centre at King’s at home with the help of our community-based midwives, if you live in King’s catchment area. Our Maternity Department is on the third and fourth floors of the Golden Jubilee Wing and includes the Nightingale Birth Centre. Our facilities include 10 labour rooms, operating theatres, recovery rooms and a high dependency unit (HDU). Midwife-led birthing suite You have the choice of two midwife-led birthing rooms, each with a birthing pool and their own shower and toilet, where we have created a ‘home from home’ feel for your birth environment. Homebirth Our home birth midwife team (called Phoenix) provide a home birth service within the King’s catchment area. If you are interested in this option, indicate this on your antenatal self-referral form, or contact your community midwife. We will support women and birthing people to make informed choices about where they would like to birth their babies. There may be instances when a home birth might not be recommended, and your midwife or doctor can discuss these with you. Neonatal Unit Babies who need special care are looked after in the Neonatal Unit by our specialist team, it is located opposite Nightingale Birth Centre on the fourth floor of Golden Jubilee Wing. Anthony Nolan umbilical cord blood donation If you give birth at King’s College Hospital, you can help save the life of someone with blood cancer by donating your umbilical cord blood to the Anthony Nolan Cord Blood Programme after you give birth. We are one of five hospitals in the UK where women can donate their umbilical cords. Please watch this short animation about donating your cord blood. If you would like to register to donate cord blood, please speak with your midwife or one of the dedicated cord blood collectors at King’s College Hospital. Find out more about Anthony Nolan’s Cord blood programme and their lifesaving work. If you have any questions about cord blood donation, please get in touch with the team at Anthony Nolan: Cord.Collection@anthonynolan.org After the birth (postnatal) If everything with your birth has been uncomplicated we encourage you to go home within a few hours. You can contact the maternity unit at any time day or night if you have any concerns. If you or your baby needs to stay in hospital for additional care you will be transferred to William Gilliatt postnatal ward for the remainder of your stay. This ward contains four-bedded bays and shared bathrooms. You and your baby room in together and birth partners are able to visit 24 hours a day. Going home Our care does not stop once you are at home. When you leave King’s you should have a visit from your community midwife within 24 hours. They will plan visits with you over the next 10 days. If you live outside King’s area your details will be passed to your local community midwives who will take over your care. If you would like support with breastfeeding, we have specialist infant feeding midwives who offer virtual workshops and in-person support via referral from your community midwife. Get involved If you'd like to help us improve our maternity services for parents and babies, join the King’s Maternity Voices Partnership (MVP). Feedback Friends and Family You can tell us what you did and didn’t like about your care by completing the Friends and Family feedback form, it only takes a couple of minutes and you can comment on your antenatal, birth and postnatal ward or postnatal community care. PALS The Patient Advice and Liaison Service (PALS) is a service that offers support, information and assistance to patients, relatives and visitors. They can also provide help and advice if you have a concern or complaint that staff have not been able to resolve for you.

pwadetraining

Cambridge

दिनांक 27.08.2022 को अपराह्न 3:00 बजे विभागाध्यक्ष कार्यालय के सभागार "Hindustan Colas Pvt. Ltd." द्वारा "New Technologies of Road Construction" विषयक प्रस्तुतीकरण हेतु एतदद्वारा नामित किया जाता है (1.2 Mb) दिनांक 23.07.2022 को अपराह्न 3:00 बजे विभागाध्यक्ष कार्यालय के सभागार "Luminary Projects Pvt. Ltd." द्वारा "Pressure Injection Spray Technology for Pothole Repairs" विषयक प्रस्तुतीकरण हेतु एतदद्वारा नामित किया जाता है (1.2 Mb) Uttarakhand Renewable Energy Development Agency (UREDA) द्वारा 21st से 22nd जुलाई 2022 को Pacific Hotel Dehradun में आयोजित "To develop multisectoral state energy action plan (EAP) and decision support tool for the state of Uttarakhand" से सम्बंधित Two Days Visioning Workshope में प्रतिभाग करने हेतु एतदद्वारा नामित किया जाता है (1.7 Mb) भारतीय राजमार्ग अभियंता अकादमी , नोएडा का पात्र संख्या IAHE /Training/01/Training Calender/2022-23 दि०- 18 मई 2022 द्वारा जारी ट्रेनिंग कैलेंडर वर्ष 2022-23 के अनुसार माह जुलाई से सितम्बर 2022 के मध्य आयोजित विभिन्न विषयों पर आधारित ऑनलाइन प्रशिक्षण कार्यक्रम में प्रतिभाग करने हेतु उत्तराखंड लोक निर्माण विभाग के निम्न अधिकारियो को उनके सममुख अंकित तिथियों / स्थानो के अनुसार एतदद्वारा नामित किया जाता है (1.2 Mb) दिनांक 06-07-2022 से 07-07-2022 को आयोजित Energy Simulation से सम्बंधित 02 दिवसीय प्रशिक्षण (1.2 Mb) लोक निर्माण विभाग उत्तराखंड के कनिष्ठ अभियंताओ को प्रदान किये गये 138वे प्रशिक्षण कार्यक्रम के अंतर्गत आवश्यक परीक्षाओ के सम्बन्ध में (480.0 Mb) भारतीय प्रतिस्पर्धा आयोग के प्रविधानान्तार्गत माह अप्रैल 2022 का द्वितीय Adcocacy Event का आयोजन दिनांक 21-04-2022 को अपराह्न 12:00 से 15:00 बजे तक विभागाध्यक्ष कार्यालय के सभागार में आयोजित की गयी है | (3.7 Mb) Regarding Online MIS Training On Dated 12-04-2022 (1.2 Mb) भारतीय राजमार्ग अभियंता अकादमी , नोएडा का पात्र संख्या IAHE /Training/01/Training Calender/2022-23 दि०- 22 जनवरी 2022 द्वारा जारी ट्रेनिंग कैलेंडर वर्ष 2022-23 के अनुसार माह अप्रैल से जून 2022 के मध्य आयोजित विभिन्न विषयों पर आधारित ऑनलाइन प्रशिक्षण कार्यक्रम में प्रतिभाग करने हेतु उत्तराखंड लोक निर्माण विभाग के निम्न अधिकारियो को नामित किया गया था जिसके अंतर्गत दिनांक 18-04-2022 से 29-04-2022 के मध्य Road safety Engineering and Auditing के प्रशिक्षण हेतु नामित अभियंताओ की सूची में आंशिक संशोधन किया जाता है (2.9 Mb) लोक निर्माण विभाग में कार्यरत कार्मिकों को अमीन का प्रशिक्षण दिलाये जाने के सम्बन्ध में (1.2 Mb) लोक निर्माण विभाग, उत्तराखंड में कार्यरत मिनिस्ट्रीयल संवर्ग के 624 कार्मिकों को दक्ष एवं कुशल बनाये जाने हेतु वित्तीय नियमो की जानकारी, कार्यालय प्रबंधन एवं ऑफिसर सिस्टम एवं प्रक्रियाए सम्बन्धी प्रशिक्षण प्रदान करने विषयक (1.2 Mb) भारतीय राजमार्ग अभियंता अकादमी , नोएडा का पात्र संख्या IAHE /Training/01/Training Calender/2022-23 दि०- 22 जनवरी 2022 द्वारा जारी ट्रेनिंग कैलेंडर वर्ष 2022-23 के अनुसार माह अप्रैल से जून 2022 के मध्य आयोजित विभिन्न विषयों पर आधारित ऑनलाइन प्रशिक्षण कार्यक्रम में प्रतिभाग करने हेतु उत्तराखंड लोक निर्माण विभाग के निम्न अधिकारियो को उनके सममुख अंकित तिथियों / स्थानो के अनुसार एतदद्वारा नामित किया जाता है (8.० Mb) कनिष्ठ अभियन्ता (सि०/प्रा०/वि०/याँ०) के आधारभूत प्रशिक्षण के सम्बन्ध में (1.6 Mb) कनिष्ठ अभियन्ता (सि०/प्रा०) के आधारभूत प्रशिक्षण के सम्बन्ध में (1.2 Mb) Institute of Road Traffic Education (IRTE) फरीदाबाद द्वारा Capacity Building of PWD Engineers and Police In Road Safety Management in Uttarakhand National Highway NH7 from Rishikesh to Badrinath से सम्बंधित प्रशिक्षण के सम्बन्ध में (1.5 Mb) Indian Roads Congress द्वारा दिनांक 08-09-2021 द्वारा 24-25 सितम्बर 2021 तक "Sustainable Development of Green Highways in India" विषयक दो दिवसीय Webinar हेतु नामित किया जाता है (1.2 Mb) Bitchem Asphalt Technology Limited द्वारा मार्ग निर्माण में Use of Pollution-Free CRRRI-Bitchem Cold Mix Technology के संबध में Zoom App के माध्यम से टेक्निकल Presentation दिनांक 04 सितम्बर 2021 को अपराहन 3:00 बजे से (लगभग 1 घंटे हेतु) आयोजित किया जाता है (1.2 Mb) भारतीय राजमार्ग अभियंता अकादमी , नोएडा का पात्र संख्या IAHE /Trg/01/Training Calender/2021-22 दि०- 25 मई 2021 द्वारा जारी ट्रेनिंग कैलेंडर वर्ष 2021-22 के अनुसार माह जुलाई से सितम्बर 2021 के मध्य आयोजित विभिन्न विषयों पर आधारित ऑनलाइन प्रशिक्षण कार्यक्रम में प्रतिभाग करने हेतु उत्तराखंड लोक निर्माण विभाग के निम्न अधिकारियो को उनके सममुख अंकित तिथियों / स्थानो के अनुसार एतदद्वारा नामित किया जाता है (1.2 Mb) Presentation by Techno RTM india Regarding" Evotherm Warm Mix Asphalt on Dated 20-02-2021 at 11:00 AM at E-in-C office Conference Hall (1.2 Mb) कनिष्ठ / अपर सहायक अभियन्ताओ के एक माह के अनिवार्य सेवा प्रवेश प्रशिक्षण के सम्बन्ध में (1.2 Mb) श्री सुरेन्द्र कुमार, कनिष्ठ अभियन्ता (प्रा०) को दिनांक 18-01-2021 से 16-02-2021 की एक माह के अनिवार्य प्रशिक्षण में प्रतिभाग किये जाने से अवमुक्त किया जाता है (1.2 Mb) Revised Online Training On "Will & Skill Creation Private Limited, Dehradun "on Dated 08-02-2021 to 27-02-2021 (1.2 Mb) Online Training On "Will & Skill Creation Private Limited, Dehradun "on Dated 08-02-2021 to 27-02-2021 (8.1 Mb) कनिष्ठ / अपर सहायक अभियन्ताओ के एक माह के अनिवार्य सेवा प्रवेश प्रशिक्षण के सम्बन्ध में (6.5 Mb) Presentation by Tinna Rubber and Infrastructure Limited " Tinna Green Pave Emulsion and Modified Bitumen for Construction and Recycling of Pavements using Hot Mix Cold Mix Technology on Dated 06-02-2021 at 11:00 PM at E-in-C office Conference Hall (2.2 Mb) 15 दिवसीय प्रशिक्षण कार्यक्रम "Certificate Training Course for Safety Engineers and Auditors" दिनांक 01-15 फ़रवरी 2021 के सम्बन्ध में (1.2 Mb) कनिष्ठ अभियन्ता (सि०/प्रा०) के आधारभूत प्रशिक्षण के सम्बन्ध में (2.6 Mb) Presentation by Verma Industries New Delhi Regarding " REJUPAVE-Rejuvenator for Hot-in Plant and Hot-in Situ Recycling of Bituminous Pavement. on Dated 28-01-2021 at 12:00 PM at E-in-C office Conference Hall (1.2 Mb) कनिष्ठ अभियन्ता (सि०/प्रा०) के आधारभूत प्रशिक्षण के सम्बन्ध में (1.2 Mb) कनिष्ठ / अपर सहायक अभियन्ताओ के एक माह के अनिवार्य सेवा प्रवेश प्रशिक्षण के सम्बन्ध में (1.2 Mb) लोक निर्माण विभाग उत्तराखंड के अभियन्ताओ को रोड सेफ्टी एवं रोड सेफ्टी ऑडिट से सम्बंधित ऑनलाइन प्रशिक्षण कार्यक्रम प्रदान किये जाने के सम्बन्ध में (8.2 Mb) CSIR द्वारा विभिन्न विषयक Online Training हेतु अभियन्ताओ की सूची (9.1 Mb) IAHE Noida , U.P द्वारा विभिन्न विषयक Online Training हेतु लोक निर्माण विभाग उत्तराखंड द्वारा नामित अभियन्ताओ की सूची (2.1 Mb) कनिष्ठ अभियन्ताओ के एक माह के अनिवार्य सेवा प्रवेश प्रशिक्षण के सम्बन्ध में (1.2 Mb) Online Training On "Construction, Quality Control and Maintenace of Structures"on Dated 28-09-2020 to 10-10-2020 (1.2 Mb) "Urban Mobility Planning and Management in Hill Areas" विषय दिनांक 28-09-2020 से 30-09-2020 के मध्य अकादमी में आयोजित प्रशिक्षण कार्यक्रम के सम्बन्ध में (1.2 Mb) THREE ARMEE Reinforced Earth India Pvt. Ltd. New Delhi के प्रस्ताव पर "Landslide Protection" विषय पर दिनांक - 19-09-2020 को आयोजित On-Line वेबिनार हेतु लोक निर्माण विभाग उत्तराखंड के निम्न अधिकारियों को नामित किया जाता है (2.7 Mb) कोविड - 19 द्वारा उत्पन्न परिस्थितियों के कारण प्रशिक्षण कार्यक्रम ऑनलाइन संचालित किये जाने के सम्बन्ध में (8.3 Mb) Online Training Programme on "Construction, Quality Control and Maintenance of Structures" Organized by Indian Acadmey of Highways Engineers (IAHE) during 28th September - 10th October 2020- Request for Nominations-reg" (5.4 Mb) "Geometrics Design of Highways using CAD Tools" विषय पर ऑनलाइन प्रशिक्षण कार्यक्रम दिनांक 21-09-2020 से 01-10-2020 तक आयोजित किया जाना है अधिकारियों / कर्मचारियो का नामांकन (5.1 Mb) Online Training On "Design Construction and Maintenance of flexible Pavement"on Dated 31-08-2020 to 11-09-2020 (1.0 Mb) Online Training On "Design Construction, Maintenance and Operation of Expressways" on Dated 10-08-2020 to 21-08-2020 हेतु अधिकारी नामित किये जाने के सम्बन्ध में (1.1 Mb) Online Training On "Transport Systems Modelling" on Dated 10-08-2020, 12-08-2020 to 14-08-2020 हेतु अधिकारी नामित किये जाने के सम्बन्ध में (1.2 Mb) Online Training On "Control of National Highways (Land & Traffic)" on Dated 10-08-2020 to 13-08-2020 हेतु अधिकारी नामित किये जाने के सम्बन्ध में (1.2 Mb) Online Training On "Design and Construction of High Embankment with Free Slope / RE Wall/Retaining Wall, Ground Treatment of Soft Soil" on Dated 17-08-2020 to 28-08-2020 (6.5 Mb) राष्ट्रीय आपदा प्रबंधन प्राधिकरण , भारत सरकार के सहयोग से "Landslide Mitigation and Detailed Project Reports (DPR) Prepration" विषयक 05 अर्द्धदिवसीय ऑनलाइन प्रशिक्षण कार्यक्रम हेतु अधिकारी नामित किये जाने के सम्बन्ध में (1.6 Mb) Online training programme on " Public Private Partnership (PPP) Contracts for Highway Projects" from 27th july - 07th August, 2020 - प्रशिक्षण कार्यक्रम हेतु लोक निर्माण विभाग उत्तराखंड के निम्न अधिकारियो को नामित किया जाता है (888.0 Kb) Online training programme on " Operation Maintenance and Tolling of Highway" from 27th july - 01st August, 2020 - प्रशिक्षण कार्यक्रम हेतु लोक निर्माण विभाग उत्तराखंड के निम्न अधिकारियो को नामित किया जाता है (463.0 Mb) Online training programme on " Public Private Partnership (PPP) Contracts for Highway Projects" from 27th july - 07th August, 2020 - प्रशिक्षण कार्यक्रम हेतु लोक निर्माण विभाग उत्तराखंड के निम्न अधिकारियो को नामित किया जाता है (894.2 Kb) Request for nomination Online training programme on " Public Private Partnership (PPP) Contrats for Highway Projects" from 27th July 2020 - 07th August, 2020 on Cisco WebEx (5.0 Mb) Online training programme on " Asset Management for Highways" from 13th - 24th July, 2020 - प्रशिक्षण कार्यक्रम हेतु लोक निर्माण विभाग उत्तराखंड के निम्न अधिकारियों को नामित किया जाता है (1.9 Mb) लोक निर्माण विभाग के अंतर्गत मुख्य अभियन्ता / वृत्तीय/खण्डीय संवर्ग के कनिष्ठ सहायकों को विभागीय प्रशिक्षण दिए जाने हेतु कार्मिकों का विवरण उपलब्ध कराये जाने के सम्बन्ध में (1.04 Mb) भारतीय राजमार्ग अभियंता अकादमी (आईएएचई) दिनांक 13-07-2020 से 24-07-2020 "हाईवे एसेट मैनेजमेंट" पर ऑनलाइन ट्रेनिंग प्रशिक्षण कार्यक्रम का आयोजन के सम्बन्ध में (4.3 Mb) Online Training Programme on "Operation Maintenance and Tolling of Highways" from 27th July to 01st August 2020 - Request for nominations Regd. (3.9 Mb) Online Training Programme on Planning, Design, Construction and Maintenance of Hill Roads from 20th to 31st july, 2020 on cisco WebEx Meeting - Request for nominations Regd. (8.5 Mb) प्रोजेक्ट मैनेजमेंट विषय पर ऑनलाइन प्रशिक्षण कार्यक्रम जो की दिनांक 13-07-2020 से 22-07-2020 तक निर्धारित हैं में अधिकारियों के नामांकन के सन्दर्भ में (3.64 Kb) Online training programme on " Slop Management in Hill Roads & Landslide Mitigation" from 01st - 08th July, 2020 - प्रशिक्षण कार्यक्रम हेतु श्री वी०एन० तिवारी, मुख्य अभियन्ता अल्मोड़ा , लोक निर्माण विभाग उत्तराखंड को नामित किया जाता है (80.6 Kb) Online training programme on " Slop Management in Hill Roads & Landslide Mitigation" from 01st - 08th July, 2020 - प्रशिक्षण कार्यक्रम हेतु लोक निर्माण विभाग उत्तराखंड के निम्न अधिकारियों को नामित किया जाता है (93.3 Kb) Online Training Programme Design Construction and maintenance of Flexible Pavement for Highway Projects from 22th june to 30th june 2020 - Request for Nominations Reg. (68.5 Kb) Online training programme on " Slop Management in Hill Roads & Landslide Mitigation" from 01st - 08th July, 2020 - request for nominations regd. (490.0 Kb) Indian Academy of Highway Engineers (IAHE) Noida (UP) में "Use of Waste Material in Highway Construction" विषयक दिनांक 01 जून से 06 जून 2020 तक आयोजित online प्रशिक्षण कार्यक्रम हेतु लोक निर्माण विभाग उत्तराखंड के निम्न अधिकारियों को नामित किया जाता है (102.0 Kb) Governing council of IBC for 2020-21 हेतु उत्तराखंड से श्री एम०पी०एस० वर्मा मुख्य अभियंता क्वालिटी कंट्रोल लोक निर्माण विभाग देहरादून को नामित किये जाने के सम्बन्ध में (76.3 Kb) Indian Acadmey of Highway Engineering (IAHE), Noida UP, Online Training Dated 26-05-2020 to 02-06-2020 (196.8 Kb) IAHE Training Calander FY 2020-21 (364.0 Kb) Indian Acadmey of Highway Engineering (IAHE), Noida UP, Online Training (152.0 Kb) Presentation On "Bitumen Emulsion, PMD, CRMB and other Tech" by "Juno Bitumix Pvt. Ltd." on Dated 22-02-2020 at 03:00 PM At E-in-C office Conference Hall (565.0 Kb) दिनांक 20 फरवरी से 22 फरवरी 2020 की अवधि में "Road safety : A Futuristic Approach" विषयक 03 दिवसीय प्रशिक्षण कार्यशाला के सम्बन्ध में (242.6 Kb) "Training Programme on "Disign and Construction High Embankments Ground improvment techniques for Soft Soil and Geo-synthetics Soil Structures. " के सम्बन्ध में (143.0 Kb) "Planning Disign Construction and opration of expressways including ITS/ETS" प्रशिक्षण के सम्बन्ध में (96.1 Kb) संशोधित "Application of Unnamed Aerial Veicle (UAV/Drone) in Disaster Risk" on Dated 10th Feb 2020 to 14th Feb 2020 तक भारतीय सुदूर संवेदन संस्थान, कालीदास रोड, देहरादून हेतु निम्न अधिकारियों को नामित किया जाता है (87.3 Kb) "Application of Unnamed Aerial Veicle (UAV/Drone) in Disaster Risk" on Dated 10th Feb 2020 to 14th Feb 2020 तक भारतीय सुदूर संवेदन संस्थान, कालीदास रोड, देहरादून हेतु निम्न अधिकारियों को नामित किया जाता है (493.2 Kb) प्रदेश में संचालित / किर्यान्वित की जा रही योजनाओं की वित्तीय एवं भौतिक प्रगति का Online Portal "ई-आंकलन"" पर डाटा फीड किये जाने हेतु निम्न अधिकारियों को नामित किया जाता है (565.7 Kb) Indian Academy of Highway Engineers, (IAHE) Noida. में रोड सेफ्टी ऑडिट प्रशिक्षण के सम्बन्ध में (513.9 Kb) Two Days Training Program Regarding "Uttarakhand Procurement Rules 2017 & Government e-marketplace (GeM) by "Will & Skill Creation Private Limited Dehradun at Training & Research Institute (TRI), Dehradun on Dated 06-02-2020 to 07-02-2020 at 9:45 AM (112.0 Kb) Presentation On "Products and Services for Road Sector" by "Amit Ltd " on Dated 04-02-2020 at 11:00 AM At E-in-C office Conference Hall (603.0 Kb) Presentation by "JK White cement Works New Delhi " on Dated 15-02-2020 at 12:00 PM At E-in-C office Conference Hall (588.0 Kb) Presentation On "New Technologies of road construction and Bitumen Emulsions" by "Hindustan Colas Private Limited New Delhi" on Dated 04-02-2020 at 03:00 PM At E-in-C office Conference Hall (555.5 Kb) कनिष्ठ अभियन्ता (सि0/प्रा0) के आधारभूत प्रशिक्षण के सम्बन्ध में (1.9 Mb) Nomination for 05 days Training Programme On Dated 10-02-2020 to 14-02-2020 in Indian Academy of Highway Engineers (IAHE) Noida, UP India. (906.2 Kb) Nomination for Training "Pavement & Bridge inspection, maintenance,repair, rehabilitation and management system" On Dated 20th to 25th January 2020 At Indian Academy of Highway Engineers, Noida" (293.8 Kb) "भूकम्प सुरक्षा में भवन निर्माण उपविधियों (Building Bye-Laws)" विषय पर केन्द्रीय भवन संस्थान रूडकी में दिनांक 20-24 जनवरी 2020 तक 05 दिवसीय प्रशिक्षण कार्यक्रम के सम्बन्ध में (365.5 Kb) Workshop Regarding "Application of Geographic Information System in DRm" On Dated 27th to 31th January 2020 (609.0 Kb) Presentation On "Request for Presentation & Products approval & application for your upcoming Projects" by "JALNIDHI BITUMEN SPECIALITIES PVT. LTD" on Dated 30-12-2019 at 11:00 AM (578.0 Kb) Nomination for Training"8th Task Force Meeting" "Construction Industry Devlopment Council New Delhi" On Dated 18-12-2019 in Civil Services Officer's Institute, Vinay Marg, Chanakyapuri, New Delhi 110021 (187.0 Kb) "भूकम्प सुरक्षा में भवन निर्माण उपविधियों (Building Bye-Laws)" विषय पर केन्द्रीय भवन संस्थान रूडकी में दिनांक 16-20 दिसम्बर 2019 तक 05 दिवसीय प्रशिक्षण कार्यक्रम के सम्बन्ध में (280.2 Kb) Nomination of Delegates for 80th Annual Session of Indian Roads Congress to be Held at Samrat Ashok Convention Centre, North of Gandhi maidan, Patna Bihar From 19th to 22nd December 2019 (371.0 Kb) Indian Acadmey of Highway Engineering की तीन दिवसीय कार्यशाला में प्रतिभाग किये जाने के सम्बन्ध में (612.8 Kb) "भूकंप सुरक्षा में भवन निर्माण उप-विधियों (Building Bye-Laws)" 05 Days Training Program (309.8 Kb) भारतीय मानक ब्यरो National Building Code 2016 से सम्बंधित दो दिवसीय कार्यशाला विषयक (240.2 Kb) दिनांक 16 नवम्बर 2019 को अपराहन 3:०० बजे विभागाध्यक्ष कार्यालय के conference हॉल में अधिशासी निदेशक उत्तराखण्ड आपदा न्यूवीकरण एवं प्रबंधन सचिवालय परिसर देहरादून के द्वारा चयनित रा0इ0 कॉलेज में किये गये रेट्रोफिटिंग कार्यो की विडियो फिल्म विषयक प्रस्तुतीकरण का आयोजन किया जा रहा है (517.6 Kb) Presentation by "MIDAS." Technical Workshop at PWD Uttarakhand on Midas Bridge Desig Software" on Dated 08-11-2019 to 09-11-2019 at 11:00 AM At E-in-C office Conference Hall (610.2 Kb) Presentation by "JALNIDHI BITUMEN SPECIALITIES PVT. LTD." Request for Presentation & Products approval & Application for Your Upcoming Projects" on Dated 11-11-2019 at 11:00 AM At E-in-C office Conference Hall (602.0 Kb) Presentation by "Zydex" Regarding Sustainable lonf life Asphalt Roads using nanotechnology" on Dated 13-11-2019 at 3:00 PM At E-in-C office Conference Hall (600.0 Kb) Presentation by "Verma Industries" Regarding "Supply & use of Rejuvenator for Asphalt pavement, Emulsion for Microsurfacing & Other bituminous Work" on Dated 16-11-2019 at 3:00 PM At E-in-C office Conference Hall (600.2 Kb) Presentation byAR Thermosets Regarding "New Green Technology for road construction" on Dated 05-11-2019 at 3:00 PM At E-in-C office Conference Hall (612.2 Kb) नवनियुक्त सहायक अभियंताओ को भारतीय रोड कांग्रेस (IRC) की मेम्बरशिप लेने के सम्बन्ध में (794.1 Kb) Nomination for Training Programme Indian Acadmey of Highway Engineers (Ministry of Transport & Highway) A-5 Sector 62, NH-24 Bypass Noida – 201301 U.P. (291.9 Kb) Presentation by Vedang Consultancy Service Private Limited Regarding "Implementation of Construcion Management & E-measurement System" on Dated 28-09-2019 at 3:00 PM At E-in-C office Conference Hall (310.0 Kb) Presentation by Amil Limited Regarding "Range Products and Servies for Road Sector" on Dated 24-09-2019 at 3:00 PM At E-in-C office Conference Hall (1.4 Mb) Nomination for Training Program Indian Regarding "Academy of Highway Engineers (Ministry of Road Transport & Highway) A-5 , Sector 62, NH-24 Bypass Noida - 201301 U.P." (313.0 Kb) Regarding Prakash Chandra Pant AAE, PD Almora, Training At "Engineering Staff College of India" Subject of Regulatory Practice in National Building Code 2016" Dated 11-09-2019 to 13-09-2019 (227.0 Kb) Training Program Regarding "Road Safety and road Safety audit (Level-2), On Dated 09-09-2019 to 13-09-2019 At AITD New Delhi (RSA) (270.0 Kb) Presentation by Zydex Industries Pvt. Ltd. By "Vision of pothole free, water & snow resistant rural Roads/Highways in Uttarakhand" on Dated 31-08-2019 3:00 PM At E-in-C office Conference Hall (456.5 Kb) "भूकंप सुरक्षा में भवन निर्माण उप-विधियों (Building Bye-Laws)" 05 Days Training Program (267.0 Kb) 3 Days Training Workshop 26 to 28 August 2019 Regarding "Housing Model Technology : A Futuristic Approach" (645.5 Kb) "भूकंप सुरक्षा में भवन निर्माण उप-विधियों (Building Bye-Laws)" 05 Days Training Program (309.5 Kb) 95th Meeting of Governing Council of IBC & Technical Seminar (527.2 Kb) "भूकंप सुरक्षा में भवन निर्माण उप-विधियों (Building Bye-Laws)" 05 Days Training Program (328.0 Kb) Technical Presentation on "India Road Safety Products" at 02-08-2019 at E-in-C office Conference Hall (612. Kb) Indian Academy of Highway Engineers (IAHE) Noida, UP India के ट्रेनिंग कैलेंडर वर्ष 2019-20 के अनुसार विभिन्न विषयों पर आधारित प्रशिक्षण कार्यक्रम हेतु उत्तराखण्ड लो०नि०वि० के निम्न अधिकारियो को नामित किया जाता है (1.8 Mb) Training Program on "20th Edition of Geosmart India" by Survey of India at HICC Hyderabad on Dated 03-12-2019 to 05-12-2019 (216.0 Kb) Training Program Regarding "Auality Assurance, Health Assessment and Rehabilitation of Bridges" at CSIR- CRRI New Delhi on Dated 29-07-2019 to 02-08-2019 (612.0 Kb) Presentation by Asaian contec Ltd. Regarding "NDT&QC Product Solutions" on Dated 29-06-2019 2:30 to 4:00 (500.00 Kb) Technical Presentation by "SWAREFLEX INDIA" on "India Road Safety Products" On Dated 26-06-2019 Conference Hall at 3:00 PM to 5:00 PM भूकंप सुरक्षा मैं भवन निर्माण उप- विधियों ("Building By Laws") विषय पर केंद्रीय भवन अनुसन्धान संसथान रुड़की मैं दि०- 20-24 may, 2019 के मध्य आयोजित 05 दिवसीय प्रशिक्षण कार्यक्रम मैं प्रतिभाग करने हेतु लोक निर्माण विभाग से निम्न अधिकारीयों को नामित किया जाता है (294.2 Kb) सहायक अभियन्ताओ के आधारभूत प्रशिक्षण के सम्बन्ध में (687.8 Kb) भूकंप सुरक्षा मैं भवन निर्माण उप- विधियों ("Building By Laws") विषय पर केंद्रीय भवन अनुसन्धान संसथान रुड़की मैं दि०- 20-24 may, 2019 के मध्य आयोजित 05 दिवसीय प्रशिक्षण कार्यक्रम मैं प्रतिभाग करने हेतु लोक निर्माण विभाग से निम्न अधिकारीयों को नामित किया जाता है (312.1 Kb) Nomination for One Day Workshop on "Safety for Vulnerable Road Users" on Dated 31st May 2019 At Hotel Sheraton Grand, Pune (235.4 Kb) Nomination for One Day Workshop on "Safety for Vulnerable Road Users" on Dated 31st May 2019 At Hotel Sheraton Grand, Pune (1.4 Mb) Educational Session on "Road Safety Manuals (IRC 67, MORTH Sec 800), Road Signages & Road Furniture" By 3M India Limited, Hariyana On Dated 17-06-2019 3:00 PM At E-in-C office Conference Hal (591.9 Kb) Software Applications for the Purpose of Skill Up-gradation Presentation by Mitulaksh Mukerjee, Centre Head, CADD Centre भूकंप सुरक्षा मैं भवन निर्माण उप- विधियों ("Building By Laws") विषय पर केंद्रीय भवन अनुसन्धान संसथान रुड़की मैं दि०- 20-24 may, 2019 के मध्य आयोजित 05 दिवसीय प्रशिक्षण कार्यक्रम मैं प्रतिभाग करने हेतु लोक निर्माण विभाग से निम्न अधिकारीयों को नामित किया जाता है (664 kb) आपदा न्यूनीकरण एवं प्रबंधन केंद्र सचिवालय परिसर देहरादून में अर्धदिवसीय कार्यशाला में प्रतिभाग करने हेतु नामित अधिकारी (203.5 Kb) Nomination for "Indian Academy of Highway Engineers (Ministry of Road Transport & highway) (436.6 Kb) Nomination for 02 Days Training Program on "Landslide Mitigation and Detailed Project Report (DPR) Preparation" (205.0 Kb) कार्मिकों की Capacity Building हेतु Executive MBA Course के सम्बन्ध में One Day Workshop "National Seminar on best practices under RIDF" (204.3 Kb) 5 days Training Program on "Road Safety (Level 1)" at Red Fox Hotel, 4, 973, 113, Rajpur Road Dehradun (808.2 Kb) 23rd Annual Convention & Seminar Regarding "Executive Training Program for Building Professionals on External Cladding Systems" On Dated 26-02-2019 to 27-02-2019 At IBC HQ, Sector VI, R.K. 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NewsStop Button 21-11-2020 शासनादेश संख्या 383/111(1)/19-190(PWD)/01 टी०सी०-11 दिनांक 05/02/2020 में प्राविधानित प्रयोगशालाओ का रिसर्च सेल , लोक निर्माण विभाग देहरादून में कार्यरत सहायक अभियन्ताओ के मध्य कार्यभार वितरण 18-11-2020 Application Form for Approval of Bituminous Products Suppliers Employee Corner Training Calendar Seniority List Salary Details Opens in a new window Employee Locator Opens in a new window Accountant General Uttarakhand Opens in a new window Disclosure of Property Transfers & Promotions Photo Gallery Gallery view photo gallery »

wrexham foyer

Denbighshire,

In this document the expression ‘we’ refers to, ClwydAlyn Housing Limited, Tir Tai Limited, PenArian Limited and Tai Elwy Limited, that provides housing and related services across North Wales. Each entity is the controller of its own personal data although data may be processed by other Group members on its behalf This privacy notice sets out how ClwydAlyn collects and uses information about you. Please read this privacy notice carefully to understand how we will use your personal information. If you have any questions or queries in relation to this privacy notice, you can contact our Data Protection Officer at: datacontroller@clwydalyn.co.uk 72 Ffordd William Morgan, St Asaph Business Park, St Asaph, Denbighshire, LL17 0JD 0800 1835757 (freephone from a landline) or 01745 536800 This privacy notice explains: What information we may collect about you How we use your information Contacting you Sharing your information Our legal basis for collecting, holding and using your information Security and storage of your information Your rights 1.What information we may collect about you The information we collect about you depends on why we are dealing with you. For example, if you make a housing application or become one of our tenants, we will need more information from you than if you are merely making an enquiry. We may collect the information about you in the following circumstances: If you call our Contact Centre When you call our contact centre we collect Calling Line Identification (CLI) information. We use this information to help improve its efficiency and effectiveness. We record calls for training and monitoring purposes. Additionally, our call handlers will make a record of your call in order to manage your query. We may need to share information with other organisations within or outside ClwydAlyn in order to respond to your call, for example so that we can organise maintenance or repairs or other support. We will usually tell you if it is necessary for us to pass information on to other organisations. If you email us Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law. If you make a complaint to us When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint. We will only use the personal information we collect to process the complaint and to check on the level of service we provide. If a complainant doesn’t want information identifying him or her to be disclosed to any person that the complaint is about, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis. Similarly, where enquiries are submitted to us we will only use the information supplied to us to deal with the enquiry and any subsequent issues and to check on the level of service we provide. If you use our services We hold the details of the people who request and use our services so that we can provide these services and for other closely related purposes. For example, we use information about our service users to develop and improve our services and to make sure we are delivering services to different groups fairly. If you apply for housing or become a tenant, there is certain information that we require in order to process your application and manage your tenancy. If you do not provide us with this information, we will not be able to progress your application. When you visit our websites We automatically collect certain information when you visit one of our websites. Please see Use of Cookies below for more information about this. When you use our customer portal, you are able to view information held in our housing management system, including personal details, account statements, tenancy information, repair history and pay your rent / service charges. Please note that we use a third party provider, Verseone to support our customer portal. Information we receive from others We work closely with other organisations, such as local councils, police forces, voluntary sector organisations, other housing providers and our contractors, and we may receive information about you from them. If you visit our premises We may ask you to sign in and out if you visit staff or residents at our premises. Access is controlled for the purposes of building and occupant security. Access is recorded to assist with fire and other evacuation procedures. Furthermore, your image may be captured on CCTV to monitor and collect visual images for the purpose of security and the prevention and detection of crime. If you use our Wi-Fi or computer to access our IT systems, access and activity may be monitored to prevent misuse of Group property, according to our IS Corporate policies. Job applicants When individuals apply to work for us, we will only use the information they supply to us to process their application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference or obtain a ‘disclosure’ from the Criminal Records Bureau we will not do so without informing them beforehand unless the disclosure is required by law. Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed; it will then be destroyed or deleted. We retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data. Once a person has taken up employment with us, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with us has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it. If you are a member of one of our Boards, Committees or Panels We may ask for personal details for managing and statistical purposes. 2.How we use your information We process your personal information primarily in connection with managing our housing services. If you are a tenant, this includes managing your tenancy and dealing with any applications, queries or complaints that you make. Examples of how we use your information include: to confirm your identity to assess your suitability to access any of our services to manage your tenancy, care or support to ensure our properties are appropriately maintained and in accordance with legal obligations, such as periodic gas safety checks to notify you about important changes to our services to let you know about other relevant services, both ours and those of other parties whose products and services we have agreed should be made available to you (see the section below on 'Contacting you' for more information about this) to update and correct our records to carry out statistical and market analyses, including benchmarking exercises, to enable us to understand you better and improve our services, and in accordance with our operating Regulations to develop, test and improve our systems to ensure that content of our website is presented in the most effective manner for you and for your computer to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes to comply with other legal obligations, such as Health and Safety laws or safeguarding vulnerable people We may combine information we receive from other sources with information you give to us for the purposes set out above (depending on the types of information we receive). 3.Contacting you We will use your contact information to send you important information via letters, emails, text messages, or otherwise to telephone you. We may record telephone calls for security and training purposes. We may use the information we hold about you in order to provide you with information about our services which we feel may interest you. You can opt out of receiving marketing communications at any time, although please note that we will continue to send you important messages about your tenancy. If you have changed your mind about being contacted for marketing purposes, please contact our Customer Services Team on 0800 1835757 (freephone from a landline) or 01745 536800 to update your preferences. 4.Sharing your information We do not sell your information to any third party, but in certain limited circumstances we may disclose your personal information to: any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985; and/or other third parties in the following circumstances: if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; in order to enforce or apply our terms and conditions and other agreements; to protect the rights, property, or safety of ClwydAlyn, our customers, or others; to investigate or prevent a crime. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; to obtain any professional advice; and/or with your consent. 5.Our legal basis for collecting, holding and using your information Data protection law sets out various lawful legal bases (or ‘conditions’) which allow us to collect, hold and use your personal information: Where you have entered into a contract or contracts with us, we may need to use your information to provide you with our services. An example of this is where you have a tenancy with us. Where we are under a legal obligation which requires us to process your personal information. For example, notifications of Health and Safety incidents. We will sometimes use your personal information based upon your consent. We will always tell you where this is the case and ask you to agree before we process your information. An example of using your personal information with your consent is publishing your image as part of a photograph on our website. Finally, sometimes it is necessary to process your personal information for the purposes of our own legitimate interests. We will only do so where these interests are not overridden by the interests and fundamental rights or the freedoms of the individuals concerned. An example of this is when we may contact you about your experience of contacting our Customer Services Team or a recent repair to your property. Data protection law recognises certain "special categories" of personal information, which is information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information for uniquely identifying a person, information concerning health, and information concerning a person's sex life or sexual orientation. Information about criminal offences and records is placed in a similar category. These special categories of personal information are considered particularly sensitive and so we will only collect and use this information where you have given us your explicit consent or where we consider it necessary to do so. 6.Security and storage of your personal information The information about you that we collect may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for one of our suppliers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. We will generally keep personal information about you no longer than is needed for as per our Retention Policy. 7.Your rights You have the right to request from us access to your own personal information. This is sometimes known as a 'subject access request'. You also have the right to ask us not to process your personal data for direct marketing purposes. We will tell you if we intend to use your data for this purpose or if we intend to disclose your information to any third party for this purpose. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data or by contacting our Customer Services Team on 0800 1835757 (freephone from a landline) or 01745 536800. From 25 May 2018, you will have additional rights to request from us: That any inaccurate information we hold about you is corrected That your information is deleted That we stop using your personal information for certain purposes That your information is provided to you in a portable format That decisions about you are not made by wholly automated means Many of the rights listed above are limited to certain defined circumstances and we may not be able to comply with your request. We will tell you if this is the case. If you choose to make a request to us, we will aim to respond to you within one month. We will not charge a fee for dealing with your request.

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