Name: Discovering Your Leadership Voice
Price: 1500 GBP
Availability: InStock

<h2>Grateful Leadership™ - Using the Power of AcknowledgmentÂ­® to Engage All Your People and Achieve Superior Results: On-Demand</h2>
<p>Effective leaders must find ways to enhance people's level of engagement, commitment, and support, especially during the difficult periods of time that all organizations may face.</p>
<p>Grateful Leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic and heartfelt manner. Those leaders who model true acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational.</p><h3>What You Will Learn</h3>
<p>You'll learn how to:</p>
<ul>
<li>Understand and develop the capability to act upon the need for Grateful Leadership to create a culture of appreciation in the workplace</li>
<li>Understand the potentially huge benefits of Grateful Leadership in the workplace</li>
<li>Overcome the barriers to using acknowledgment</li>
<li>Demonstrate the language and subtleties of authentic and heartfelt acknowledgement behavior</li>
<li>Describe the Seven Principles of Acknowledgment for "High-Interest Benefits" in the context of participant's personal leadership style</li>
<li>Describe how to coach teams, managers, and other corporate stakeholders in using Grateful Leadership to produce breakthrough results</li>
</ul><section>
                    <h3>Getting Started</h3><ul><li>Introductions</li><li>Course goals and objectives</li><li>Introspection on the practice of Grateful Leadership</li></ul><h3>The Workforce Engagement Sustainability Challenge</h3><ul><li>Employees who are engaged, not engaged, and actively disengaged</li><li>The costs of non-engagement</li><li>Meeting the workforce engagement challenge</li></ul><h3>Acknowledgment, Engagement, and Leadership</h3><ul><li>Acknowledgment and its benefits</li><li>Recognition versus acknowledgment</li><li>'Challenging people' case study</li><li>Blanchard, Covey, Keith (Servant Leadership): how acknowledgment fits into these leadership models</li><li>Leadership and acknowledgment</li><li>The 5 C's - Consciousness, Courage, Choice, Communication, Commitment</li></ul><h3>Employing the Power of Acknowledgment</h3><ul><li>Overcoming barriers to acknowledgment</li><li>The Seven High-Interest Benefits Principles of Acknowledgment</li><li>Exploring the acknowledgment process</li></ul><h3>Applying the Principles of Acknowledgment within the Context of Your Personal Leadership Style</h3><ul><li>Case study</li><li>The ROI of Grateful Leadership</li><li>Creating your Grateful Leadership Personal Action Plan™</li><li>Creating a Vision Statement for your organization that incorporates Grateful Leadership into your corporate culture</li><li>The 360Â° Grateful Leadership Competency Assessment</li></ul><h3>Summary</h3><ul><li>What did we learn, and how can we implement this in our work environments?</li></ul>


                </section>

Grateful Leadership™ - Using the Power of AcknowledgmentÂ­® to Engage All Your People and Achieve Superior Results: On-Demand
Effective leaders must find ways to enhance people's level of engagement, commitment, and support, especially during the difficult periods of time that all organizations may face.
Grateful Leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic and heartfelt manner. Those leaders who model true acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational.
What You Will Learn
You'll learn how to:
Understand and develop the capability to act upon the need for Grateful Leadership to create a culture of appreciation in the workplace
Understand the potentially huge benefits of Grateful Leadership in the workplace
Overcome the barriers to using acknowledgment
Demonstrate the language and subtleties of authentic and heartfelt acknowledgement behavior
Describe the Seven Principles of Acknowledgment for "High-Interest Benefits" in the context of participant's personal leadership style
Describe how to coach teams, managers, and other corporate stakeholders in using Grateful Leadership to produce breakthrough results
Getting Started
Introductions
Course goals and objectives
Introspection on the practice of Grateful Leadership
The Workforce Engagement Sustainability Challenge
Employees who are engaged, not engaged, and actively disengaged
The costs of non-engagement
Meeting the workforce engagement challenge
Acknowledgment, Engagement, and Leadership
Acknowledgment and its benefits
Recognition versus acknowledgment
'Challenging people' case study
Blanchard, Covey, Keith (Servant Leadership): how acknowledgment fits into these leadership models
Leadership and acknowledgment
The 5 C's - Consciousness, Courage, Choice, Communication, Commitment
Employing the Power of Acknowledgment
Overcoming barriers to acknowledgment
The Seven High-Interest Benefits Principles of Acknowledgment
Exploring the acknowledgment process
Applying the Principles of Acknowledgment within the Context of Your Personal Leadership Style
Case study
The ROI of Grateful Leadership
Creating your Grateful Leadership Personal Action Plan™
Creating a Vision Statement for your organization that incorporates Grateful Leadership into your corporate culture
The 360Â° Grateful Leadership Competency Assessment
Summary
What did we learn, and how can we implement this in our work environments?

IIL Europe Ltd

Global Leadership

Sustainable Leadership

Leadership Skills

Lean Awareness

Professional Agile Leadership (PAL)

Leadership Development

Grateful Leadership - Using the Power of AcknowledgmentÂ­ to Engage All Your People and Achieve Superior Results: On-Demand

General Admission

<h2>Grateful Leadership™ - Using the Power of AcknowledgmentÂ­® to Engage All Your People and Achieve Superior Results (On-Demand)</h2>
 <p>Grateful Leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic and heartfelt manner. Those leaders who model true acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational.</p><h3>What you will Learn</h3> <p>You'll learn how to:</p>
 <ul>
 <li>Understand and develop the capability to act upon the need for Grateful Leadership to create a culture of appreciation in the workplace</li>
 <li>Understand the potentially huge benefits of Grateful Leadership in the workplace</li>
 <li>Overcome the barriers to using acknowledgment</li>
 <li>Demonstrate the language and subtleties of authentic and heartfelt acknowledgement behavior</li>
 <li>Describe the Seven Principles of Acknowledgment for 'High-Interest Benefits' in the context of participant's personal leadership style</li>
 <li>Describe how to coach teams, managers, and other corporate stakeholders in using Grateful Leadership to produce breakthrough results</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Course goals and objectives</li> <li>Introspection on the practice of Grateful Leadership</li> </ul> <h3>The Workforce Engagement Sustainability Challenge</h3> <ul> <li>Employees who are engaged, not engaged, and actively disengaged</li> <li>The costs of non-engagement</li> <li>Meeting the workforce engagement challenge</li> </ul> <h3>Acknowledgment, Engagement, and Leadership</h3> <ul> <li>Acknowledgment and its benefits</li> <li>Recognition versus acknowledgment</li> <li>'Challenging people' case study</li> <li>Blanchard, Covey, Keith (Servant Leadership): how acknowledgment fits into these leadership models</li> <li>Leadership and acknowledgment</li> <li>The 5 C's - Consciousness, Courage, Choice, Communication, Commitment</li> </ul> <h3>Employing the Power of Acknowledgment</h3> <ul> <li>Overcoming barriers to acknowledgment</li> <li>The Seven High-Interest Benefits Principles of Acknowledgment</li> <li>Exploring the acknowledgment process</li> </ul> <h3>Applying the Principles of Acknowledgment within the Context of Your Personal Leadership Style</h3> <ul> <li>Case study</li> <li>The ROI of Grateful Leadership</li> <li>Creating your Grateful Leadership Personal Action Plan™</li> <li>Creating a Vision Statement for your organization that incorporates Grateful Leadership into your corporate culture</li> <li>The 360Â° Grateful Leadership Competency Assessment</li> </ul>


                </section>

Grateful Leadership™ - Using the Power of AcknowledgmentÂ­® to Engage All Your People and Achieve Superior Results (On-Demand)
Grateful Leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic and heartfelt manner. Those leaders who model true acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational.
What you will Learn
You'll learn how to:
Understand and develop the capability to act upon the need for Grateful Leadership to create a culture of appreciation in the workplace
Understand the potentially huge benefits of Grateful Leadership in the workplace
Overcome the barriers to using acknowledgment
Demonstrate the language and subtleties of authentic and heartfelt acknowledgement behavior
Describe the Seven Principles of Acknowledgment for 'High-Interest Benefits' in the context of participant's personal leadership style
Describe how to coach teams, managers, and other corporate stakeholders in using Grateful Leadership to produce breakthrough results
Getting Started
Introductions
Course goals and objectives
Introspection on the practice of Grateful Leadership
The Workforce Engagement Sustainability Challenge
Employees who are engaged, not engaged, and actively disengaged
The costs of non-engagement
Meeting the workforce engagement challenge
Acknowledgment, Engagement, and Leadership
Acknowledgment and its benefits
Recognition versus acknowledgment
'Challenging people' case study
Blanchard, Covey, Keith (Servant Leadership): how acknowledgment fits into these leadership models
Leadership and acknowledgment
The 5 C's - Consciousness, Courage, Choice, Communication, Commitment
Employing the Power of Acknowledgment
Overcoming barriers to acknowledgment
The Seven High-Interest Benefits Principles of Acknowledgment
Exploring the acknowledgment process
Applying the Principles of Acknowledgment within the Context of Your Personal Leadership Style
Case study
The ROI of Grateful Leadership
Creating your Grateful Leadership Personal Action Plan™
Creating a Vision Statement for your organization that incorporates Grateful Leadership into your corporate culture
The 360Â° Grateful Leadership Competency Assessment

Business Leadership

Grateful Leadership - Using the Power of AcknowledgmentÂ­ to Engage All Your People and Achieve Superior Results (On-Demand)

<h2>Grateful Leadership (Virtual)</h2> <p>Effective leaders must find ways to enhance people's level of engagement, commitment, and support, especially during the difficult periods of time that all organizations may face.</p> <p>Grateful leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic and heartfelt manner. Those leaders who model TRUE acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational.</p><h3>What you will Learn</h3> <p>You'll learn how to:</p> <ul> <li>Understand and develop the capability to act upon the need for Grateful Leadership to create a culture of appreciation in the workplace</li> <li>Understand the potentially huge benefits of Grateful Leadership in the workplace</li> <li>Overcome the barriers to using acknowledgment</li> <li>Demonstrate the language and subtleties of authentic and heartfelt acknowledgement behavior</li> <li>Describe the Seven Principles of Acknowledgment for 'High-Interest Benefits' in the context of participant's personal leadership style</li> <li>Describe how to coach teams, managers, and other corporate stakeholders in using Grateful Leadership to produce breakthrough results</li> </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Course goals and objectives</li> <li>Introspection on the practice of Grateful Leadership</li> </ul> <h3>The Workforce Engagement Sustainability Challenge</h3> <ul> <li>Employees who are engaged, not engaged, and actively disengaged</li> <li>The costs of non-engagement</li> <li>Meeting the workforce engagement challenge</li> </ul> <h3>Acknowledgment, Engagement, and Leadership</h3> <ul> <li>Acknowledgment and its benefits</li> <li>Recognition versus acknowledgment</li> <li>'Challenging people' case study</li> <li>Blanchard, Covey, Keith (Servant Leadership): how acknowledgment fits into these leadership models</li> <li>Leadership and acknowledgment</li> <li>The 5 C's - Consciousness, Courage, Choice, Communication, Commitment</li> </ul> <h3>Employing the Power of Acknowledgment</h3> <ul> <li>Overcoming barriers to acknowledgment</li> <li>The Seven High-Interest Benefits Principles of Acknowledgment</li> <li>Exploring the acknowledgment process</li> </ul> <h3>Applying the Principles of Acknowledgment within the Context of Your Personal Leadership Style</h3> <ul> <li>Case study</li> <li>The ROI of Grateful Leadership</li> <li>Creating your Grateful Leadership Personal Action Plan™</li> <li>Creating a Vision Statement for your organization that incorporates Grateful Leadership into your corporate culture</li> <li>The 360Â° Grateful Leadership Competency Assessment</li> </ul> <h3>Summary</h3> <ul> <li>What did we learn, and how can we implement this in our work environments?</li> </ul>


                </section>

Grateful Leadership (Virtual)
Effective leaders must find ways to enhance people's level of engagement, commitment, and support, especially during the difficult periods of time that all organizations may face.
Grateful leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic and heartfelt manner. Those leaders who model TRUE acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational.
What you will Learn
You'll learn how to:
Understand and develop the capability to act upon the need for Grateful Leadership to create a culture of appreciation in the workplace
Understand the potentially huge benefits of Grateful Leadership in the workplace
Overcome the barriers to using acknowledgment
Demonstrate the language and subtleties of authentic and heartfelt acknowledgement behavior
Describe the Seven Principles of Acknowledgment for 'High-Interest Benefits' in the context of participant's personal leadership style
Describe how to coach teams, managers, and other corporate stakeholders in using Grateful Leadership to produce breakthrough results
Getting Started
Introductions
Course goals and objectives
Introspection on the practice of Grateful Leadership
The Workforce Engagement Sustainability Challenge
Employees who are engaged, not engaged, and actively disengaged
The costs of non-engagement
Meeting the workforce engagement challenge
Acknowledgment, Engagement, and Leadership
Acknowledgment and its benefits
Recognition versus acknowledgment
'Challenging people' case study
Blanchard, Covey, Keith (Servant Leadership): how acknowledgment fits into these leadership models
Leadership and acknowledgment
The 5 C's - Consciousness, Courage, Choice, Communication, Commitment
Employing the Power of Acknowledgment
Overcoming barriers to acknowledgment
The Seven High-Interest Benefits Principles of Acknowledgment
Exploring the acknowledgment process
Applying the Principles of Acknowledgment within the Context of Your Personal Leadership Style
Case study
The ROI of Grateful Leadership
Creating your Grateful Leadership Personal Action Plan™
Creating a Vision Statement for your organization that incorporates Grateful Leadership into your corporate culture
The 360Â° Grateful Leadership Competency Assessment
Summary
What did we learn, and how can we implement this in our work environments?

Sustainability Leadership

Grateful Leadership (Virtual)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Managers, directors, executives, and others responsible for leading teams, overseeing projects, and developing new leaders will benefit from this course.</p>Overview<p>Bring about valuable and positive change in those you lead Increase engagement, motivation and morale in your team Enhance performance of individuals and the team Provide an authentic role model that inspires followership Develop others into leaders</p><p></p><p>This course will help students develop authentic leadership qualities that motivate and drive others to reach their full potential, and become the transformational leaders of the future.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. Defining Transformational Leadership</h3> <ul> <li>Comparing Leadership Styles</li> <li>Developing the Attitudes and Beliefs of a Transformational Leader</li> </ul> <h3>2. Being an Authentic Leader</h3> <ul> <li>Knowing Who You Are</li> <li>Fostering Authenticity and Credibility</li> </ul> <h3>3. Demonstrating Leadership Practice</h3> <ul> <li>Following the Five Practices of Exemplary Leadership</li> </ul> <h3>4. Building Engagement and Motivation</h3> <ul> <li>Understanding the Drivers of Employee Engagement</li> <li>Motivating Like a Transformational Leader</li> </ul> <h3>5. Optimizing Performance</h3> <ul> <li>Coaching for Performance</li> <li>Supporting Performance through Partnership</li> <li>Unlocking Potential</li> <li>Developing and Transforming Careers</li> </ul> <h3>6. Mentoring Leaders</h3> <ul> <li>Growing Leaders</li> <li>Putting Relationships First</li> <li>Focusing on Character</li> <li>Capitalizing on Strengths</li> <li>Showing Optimism and Not Skepticism</li> <li>Seeking Passion and Success</li> </ul> <h3>7. Committing to Transformational Leadership</h3></div>

Duration
2 Days
12 CPD hours
This course is intended for
Managers, directors, executives, and others responsible for leading teams, overseeing projects, and developing new leaders will benefit from this course.
Overview
Bring about valuable and positive change in those you lead Increase engagement, motivation and morale in your team Enhance performance of individuals and the team Provide an authentic role model that inspires followership Develop others into leaders

This course will help students develop authentic leadership qualities that motivate and drive others to reach their full potential, and become the transformational leaders of the future.
Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.

1. Defining Transformational Leadership
Comparing Leadership Styles
Developing the Attitudes and Beliefs of a Transformational Leader
2. Being an Authentic Leader
Knowing Who You Are
Fostering Authenticity and Credibility
3. Demonstrating Leadership Practice
Following the Five Practices of Exemplary Leadership
4. Building Engagement and Motivation
Understanding the Drivers of Employee Engagement
Motivating Like a Transformational Leader
5. Optimizing Performance
Coaching for Performance
Supporting Performance through Partnership
Unlocking Potential
Developing and Transforming Careers
6. Mentoring Leaders
Growing Leaders
Putting Relationships First
Focusing on Character
Capitalizing on Strengths
Showing Optimism and Not Skepticism
Seeking Passion and Success
7. Committing to Transformational Leadership

Nexus Human

Life Coach Training

Personal Transformation

Trainers Course

Becoming a Transformational Leader

<h2>Managing and Leading Projects Across Organizational Boundaries - Achieving Project Success in Complex Environments Through Collaborative Skills: On-Demand</h2>
<p>Significant projects today are performed by teams of people from multiple organization units and, often, multiple companies. When project managers, team leaders or technical professionals seek collaborative relationships across organizational boundaries, they often encounter a daunting array of challenges.</p>
<p>These challenges must be dealt with effectively across business, political, team, interpersonal and personal levels to successfully meet project objectives. The goal of this course is to provide participants with a framework for improving project performance by successfully navigating through the turbulence of organizational cultures.</p><h3>What You Will Learn</h3>
<p>You'll learn how to:</p>
<ul>
<li>Assess an organizational culture's challenges and adapt your interpersonal skills and political acumen to meet them</li>
<li>Apply basic tools and techniques for building relationships and gaining influence across organizational boundaries</li>
<li>Plan a tailored, systematic approach for gaining support, resources and collaboration from individuals in organizations where you have no formal influence</li>
</ul><section>
                    <h3>Getting Started</h3><ul><li>Introductions</li><li>Course structure</li><li>Course goals and objectives</li></ul><h3>Foundation Concepts</h3><ul><li>Overview of key course concepts</li><li>Managing and leading: the balance and evolution</li><li>Managing and leading projects versus ongoing work</li><li>Organizations defined and a project manager's outlook across the structures</li><li>The Path to Competency in Managing and Leading Projects Across Organizational Boundaries (MLPAOB)</li></ul><h3>Organizational Cultures and Behaviors</h3><ul><li>Overview of organizational culture and behaviors</li><li>Organizations and change</li><li>Organizational grassroots changes</li></ul><h3>Political Acumen</h3><ul><li>Overview of role and impact of political acumen</li><li>Role of politics in organizations</li><li>Political behaviors</li><li>How to improve your political acumen skills</li></ul><h3>Building Relationships</h3><ul><li>Strategies for building relationships</li><li>Balance emotion with reason</li><li>"Try to understand"</li><li>Inquire, consult and listen</li><li>Reliability and building trust</li></ul><h3>Gaining Influence</h3><ul><li>Overview of gaining influence</li><li>Step 1: Determine influence needs</li><li>Step 2: Assess influence assets</li><li>Step 3: Plan approach</li><li>Step 4: Implement plan</li><li>Step 5: Manage progress</li></ul><h3>Planning and Implementing Your Approach</h3><ul><li>Overview of Implementation Approach and Continuous Improvement (IA&amp;CI)</li><li>Enhancing Primary MLPAOB skills through:</li><ul><li>Identifying and sampling auxiliary MLPAO skills</li><li>Practicing MLPAOB skills</li></ul><li>Self-reflection: developing a personal action plan (optional - time permitting)</li></ul><h3>Summary</h3><ul><li>What did we learn, and how can we implement this in our work environments?</li></ul>


                </section>

Managing and Leading Projects Across Organizational Boundaries - Achieving Project Success in Complex Environments Through Collaborative Skills: On-Demand
Significant projects today are performed by teams of people from multiple organization units and, often, multiple companies. When project managers, team leaders or technical professionals seek collaborative relationships across organizational boundaries, they often encounter a daunting array of challenges.
These challenges must be dealt with effectively across business, political, team, interpersonal and personal levels to successfully meet project objectives. The goal of this course is to provide participants with a framework for improving project performance by successfully navigating through the turbulence of organizational cultures.
What You Will Learn
You'll learn how to:
Assess an organizational culture's challenges and adapt your interpersonal skills and political acumen to meet them
Apply basic tools and techniques for building relationships and gaining influence across organizational boundaries
Plan a tailored, systematic approach for gaining support, resources and collaboration from individuals in organizations where you have no formal influence
Getting Started
Introductions
Course structure
Course goals and objectives
Foundation Concepts
Overview of key course concepts
Managing and leading: the balance and evolution
Managing and leading projects versus ongoing work
Organizations defined and a project manager's outlook across the structures
The Path to Competency in Managing and Leading Projects Across Organizational Boundaries (MLPAOB)
Organizational Cultures and Behaviors
Overview of organizational culture and behaviors
Organizations and change
Organizational grassroots changes
Political Acumen
Overview of role and impact of political acumen
Role of politics in organizations
Political behaviors
How to improve your political acumen skills
Building Relationships
Strategies for building relationships
Balance emotion with reason
"Try to understand"
Inquire, consult and listen
Reliability and building trust
Gaining Influence
Overview of gaining influence
Step 1: Determine influence needs
Step 2: Assess influence assets
Step 3: Plan approach
Step 4: Implement plan
Step 5: Manage progress
Planning and Implementing Your Approach
Overview of Implementation Approach and Continuous Improvement (IA&CI)
Enhancing Primary MLPAOB skills through:
Identifying and sampling auxiliary MLPAO skills
Practicing MLPAOB skills
Self-reflection: developing a personal action plan (optional - time permitting)
Summary
What did we learn, and how can we implement this in our work environments?

Project Leadership

Organisational Skills

Management Skills

Managing and Leading Projects Across Organizational Boundaries: On-Demand

<h2>The Power of Acknowledgment (On-Demand)</h2>
 <p>The Power of Acknowledgment is an ingenious and proven clear-cut behavioral change model. These behaviors and actions, when properly practiced by people on an ongoing basis, are transformational. They help people feel engaged, inspired and appreciated in heartfelt and authentic ways. According to author/trainer Judith W. Umlas' experience of 14 years of training and delivery practice globally, it will change your interactions with everyone in both your personal and professional life in profound and positive ways.</p>
 <p>In a business context, acknowledging others canincrease customer engagement and bottom-line results when you communicate with authenticity and understanding ofothers' needs. Acknowledging people can have a deep and powerful impact on changing attitudes, fostering collaboration, and achieving successful outcomes.</p>
 <p>The goal of this workshop experience is to identify and employ techniques for creating a more positive and meaningful connection between you and the people around you, and to improve your ability to develop a more rewarding and successful personal and professional life.</p>
 <p>You will learn valuable tools that you can put into immediate action. These will help you overcome barriers to acknowledging others in heartfelt and authentic ways. Inspiring stories, videos, and case studies will move and energize you. You will learn to practice new or enhanced communication skills in an interactive, engaging, high-impact way.</p>
 <p>This workshop is developed by author and trainerJudith W. Umlaswith 16 years of global training and delivery experience. Judy is the author of the ground-breaking bookThe Power of Acknowledgement, and creator ofThe Center for Grateful Leadership. Her work has been a catalyst for immediate, positive change in the lives of hundreds of thousands of people, and the lives of others that are part of their world.</p><h3>What You Will Learn</h3><p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Use the 7 Key Principles of Acknowledgment</li>
 <li>Practice the 5 C's of Acknowledgment</li>
 <li>Improve your relationships in all facets of life</li>
 <li>Identify myths that get in the way of your expressing heartfelt and authentic acknowledgment, appreciation and gratitude to your team members and others</li>
 <li>Be a Champion for Change where you live, in your workplace and community</li>
 <li>Acknowledge people on a regular basis in ways that make a profound difference to them, to you, and to any organization</li>
 </ul><section>
                    <h3>The Power of Acknowledgment</h3> <ul> <li>The 7 Principles of Acknowledgment</li> <li>Transforming Challenging Relationships Through AcknowledgmentÂ´</li> <li>The Five Cs of Acknowledgement</li> </ul>


                </section>

The Power of Acknowledgment (On-Demand)
The Power of Acknowledgment is an ingenious and proven clear-cut behavioral change model. These behaviors and actions, when properly practiced by people on an ongoing basis, are transformational. They help people feel engaged, inspired and appreciated in heartfelt and authentic ways. According to author/trainer Judith W. Umlas' experience of 14 years of training and delivery practice globally, it will change your interactions with everyone in both your personal and professional life in profound and positive ways.
In a business context, acknowledging others canincrease customer engagement and bottom-line results when you communicate with authenticity and understanding ofothers' needs. Acknowledging people can have a deep and powerful impact on changing attitudes, fostering collaboration, and achieving successful outcomes.
The goal of this workshop experience is to identify and employ techniques for creating a more positive and meaningful connection between you and the people around you, and to improve your ability to develop a more rewarding and successful personal and professional life.
You will learn valuable tools that you can put into immediate action. These will help you overcome barriers to acknowledging others in heartfelt and authentic ways. Inspiring stories, videos, and case studies will move and energize you. You will learn to practice new or enhanced communication skills in an interactive, engaging, high-impact way.
This workshop is developed by author and trainerJudith W. Umlaswith 16 years of global training and delivery experience. Judy is the author of the ground-breaking bookThe Power of Acknowledgement, and creator ofThe Center for Grateful Leadership. Her work has been a catalyst for immediate, positive change in the lives of hundreds of thousands of people, and the lives of others that are part of their world.
What You Will Learn
At the end of this program, you will be able to:
Use the 7 Key Principles of Acknowledgment
Practice the 5 C's of Acknowledgment
Improve your relationships in all facets of life
Identify myths that get in the way of your expressing heartfelt and authentic acknowledgment, appreciation and gratitude to your team members and others
Be a Champion for Change where you live, in your workplace and community
Acknowledge people on a regular basis in ways that make a profound difference to them, to you, and to any organization
The Power of Acknowledgment
The 7 Principles of Acknowledgment
Transforming Challenging Relationships Through AcknowledgmentÂ´
The Five Cs of Acknowledgement

The Power of Acknowledgment (On-Demand)

London

<h2>DASA DevOps Professional: Enable and Scale: In-House Training</h2>
<p>DevOps embodies both cultural changes and practices through which organizations can facilitate the IT functions of software development (Dev) and software operation (Ops). The DevOps movement advocates automation and phase-based monitoring practices. Its objectives include:</p>
<ul>
<li>Decreasing development cycles Â·</li>
<li>Increasing deployment frequency</li>
<li>Improving the reliability of releases</li>
<li>Developing a closer alignment with business objectives</li>
</ul>
<p>The DASA DevOps Professional: Enable and Scale course (formerly known as DevOps Practitioner)</p>
<p>is designed to provide individuals with the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions, the course will help you understand how to apply the necessary skills to practice DevOps. Building on the knowledge learned on theFundamentals course (the 'why'), you will learn the 'how'.</p>
<p>The DevOps Professional: Enable and Scale course focuses on improving the skill set of the DASA competency model, which includes competencies like Courage, Teambuilding, DevOps Leadership, and Continuous Improvement.</p>
<p>On completion of the DASA DevOps Professional: Enable and Scale training and passing the exam, the certification is awarded.</p><h3>What you will Learn</h3>
<p>At the end of this program, you will be able to:</p>
<ul>
<li>Explain the importance of DevOps culture and the aspects that can influence it</li>
<li>Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment</li>
<li>Explain why courage is essential to enable trust, honesty, and experimentation</li>
<li>Identify and evaluate different types of behavior in a DevOps environment</li>
<li>Recognize the signals indicating impediments and/or team dysfunctions</li>
<li>Describe how to form good DevOps teams and assess their maturity</li>
<li>List the effects of happiness and motivation on team performance</li>
<li>Identify how leaders encourage feedback and transparency</li>
<li>Discuss the factors that leaders can influence to build trust</li>
<li>Explain how and why leaders promote a 'safe to fail' environment</li>
<li>Analyze value streams to improve throughput and flow</li>
<li>Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives</li>
</ul><section>
                    <h3>TEAMBUILDING</h3>
<p>Teambuilding is about understanding the other's point of view, collaboration, mutual accountability, common purpose, and the ability to integrally support the service/product.</p>
<h3>Design Teams</h3>
<ul>
<li>Characteristics of a DevOps team</li>
<li>Skills of a DevOps Team</li>
<li>Self-organization and autonomy</li>
<li>Rules to consider when designing DevOps teams</li>
</ul>
<h3>Build Teams</h3>
<ul>
<li>Effects of happiness and motivation on performance</li>
<li>Feedback</li>
<li>Creating high-performance teams</li>
</ul>
<h3>Governance</h3>
<ul>
<li>Governance within teams and between multiple teams</li>
<li>Governance between organizations</li>
<li>DevOps contracts</li>
</ul>
<h3>DEVOPS LEADERSHIP</h3>
<p>This module describes how to facilitate teams to high performance, DevOps behavior, transparency, and a service lifecycle mindset.</p>
<h3>Build Culture</h3>
<ul>
<li>Creating the right environment and providing vision and purpose</li>
<li>Stimulating the right behavior</li>
<li>Servant leadership: giving control, supporting, and inspiring</li>
</ul>
<h3>Create Purpose</h3>
<ul>
<li>Defining and aligning purpose</li>
<li>Purpose of having a purpose</li>
<li>Alignment versus autonomy</li>
</ul>
<h3>Be a Servant Leader</h3>
<ul>
<li>Give control to the team</li>
<li>Inspire and support the team</li>
</ul>
<h3>Focus on Success</h3>
<ul>
<li>Output versus outcome</li>
<li>Measuring and steering</li>
</ul>
<h3>COURAGE</h3>
<p>The Courage module is about coaching courageous behavior, proactivity, reflection, trust, open discussions, experimentation, fail fast, and the courage to change.</p>
<h3>Build Courage</h3>
<ul>
<li>The importance of courage</li>
<li>Courage in relationship with leadership and feedback</li>
<li>Enabling courage at the team level</li>
<li>Dealing with failure</li>
</ul>
<h3>Think Different</h3>
<ul>
<li>Courage day to day</li>
<li>Encourage critical thinking</li>
<li>Techniques to promote courageous behavior</li>
</ul>
<h3>VALUE  CUSTOMER-CENTRIC ACTION</h3>
<p>This module describes the important aspects that are relevant to identify and deliver the required and expected value for all relevant stakeholders.</p>
<p>Aspects of Value and Managing Expectations</p>
<ul>
<li>The different aspects of value</li>
<li>Stakeholder management</li>
<li>Customer collaboration and using customer feedback</li>
<li>How to do prioritization</li>
</ul>
<h3>CONTINUOUS IMPROVEMENT</h3>
<p>Continuous improvement describes the importance of a Kaizen mindset, quality at the source, first time right, knowledge-sharing, and the ability to adapt.</p>
<h3>Build Flow</h3>
<ul>
<li>Understanding the importance of flow</li>
<li>Using Lean to optimize flow</li>
<li>Kaizen as a mindset</li>
<li>Radical change versus Kaizen</li>
<li>Using Pull to optimize flow</li>
</ul>
<h3>Continuous Improvement Tools</h3>
<ul>
<li>Kaizen Event</li>
<li>Value Stream Mapping</li>
<li>Visual Management</li>
<li>Retrospective</li>
<li>Daily Standup</li>
<li>Five Times Why</li>
</ul>


                </section>

DASA DevOps Professional: Enable and Scale: In-House Training
DevOps embodies both cultural changes and practices through which organizations can facilitate the IT functions of software development (Dev) and software operation (Ops). The DevOps movement advocates automation and phase-based monitoring practices. Its objectives include:
Decreasing development cycles Â·
Increasing deployment frequency
Improving the reliability of releases
Developing a closer alignment with business objectives
The DASA DevOps Professional: Enable and Scale course (formerly known as DevOps Practitioner)
is designed to provide individuals with the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions, the course will help you understand how to apply the necessary skills to practice DevOps. Building on the knowledge learned on theFundamentals course (the 'why'), you will learn the 'how'.
The DevOps Professional: Enable and Scale course focuses on improving the skill set of the DASA competency model, which includes competencies like Courage, Teambuilding, DevOps Leadership, and Continuous Improvement.
On completion of the DASA DevOps Professional: Enable and Scale training and passing the exam, the certification is awarded.
What you will Learn
At the end of this program, you will be able to:
Explain the importance of DevOps culture and the aspects that can influence it
Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment
Explain why courage is essential to enable trust, honesty, and experimentation
Identify and evaluate different types of behavior in a DevOps environment
Recognize the signals indicating impediments and/or team dysfunctions
Describe how to form good DevOps teams and assess their maturity
List the effects of happiness and motivation on team performance
Identify how leaders encourage feedback and transparency
Discuss the factors that leaders can influence to build trust
Explain how and why leaders promote a 'safe to fail' environment
Analyze value streams to improve throughput and flow
Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives
TEAMBUILDING
Teambuilding is about understanding the other's point of view, collaboration, mutual accountability, common purpose, and the ability to integrally support the service/product.
Design Teams
Characteristics of a DevOps team
Skills of a DevOps Team
Self-organization and autonomy
Rules to consider when designing DevOps teams
Build Teams
Effects of happiness and motivation on performance
Feedback
Creating high-performance teams
Governance
Governance within teams and between multiple teams
Governance between organizations
DevOps contracts
DEVOPS LEADERSHIP
This module describes how to facilitate teams to high performance, DevOps behavior, transparency, and a service lifecycle mindset.
Build Culture
Creating the right environment and providing vision and purpose
Stimulating the right behavior
Servant leadership: giving control, supporting, and inspiring
Create Purpose
Defining and aligning purpose
Purpose of having a purpose
Alignment versus autonomy
Be a Servant Leader
Give control to the team
Inspire and support the team
Focus on Success
Output versus outcome
Measuring and steering
COURAGE
The Courage module is about coaching courageous behavior, proactivity, reflection, trust, open discussions, experimentation, fail fast, and the courage to change.
Build Courage
The importance of courage
Courage in relationship with leadership and feedback
Enabling courage at the team level
Dealing with failure
Think Different
Courage day to day
Encourage critical thinking
Techniques to promote courageous behavior
VALUE CUSTOMER-CENTRIC ACTION
This module describes the important aspects that are relevant to identify and deliver the required and expected value for all relevant stakeholders.
Aspects of Value and Managing Expectations
The different aspects of value
Stakeholder management
Customer collaboration and using customer feedback
How to do prioritization
CONTINUOUS IMPROVEMENT
Continuous improvement describes the importance of a Kaizen mindset, quality at the source, first time right, knowledge-sharing, and the ability to adapt.
Build Flow
Understanding the importance of flow
Using Lean to optimize flow
Kaizen as a mindset
Radical change versus Kaizen
Using Pull to optimize flow
Continuous Improvement Tools
Kaizen Event
Value Stream Mapping
Visual Management
Retrospective
Daily Standup
Five Times Why

DevOps

Certified SAFe Agilist

Service Design Courses (SDC)

Certified Scrum Product Owner (CSPO)

DASA DevOps Professional: Enable and Scale: In-House Training

<h2>DASA DevOps Professional: Enable and Scale: Virtual In-House Training</h2>
<p>DevOps embodies both cultural changes and practices through which organizations can facilitate the IT functions of software development (Dev) and software operation (Ops). The DevOps movement advocates automation and phase-based monitoring practices. Its objectives include:</p>
<ul>
<li>Decreasing development cycles Â·</li>
<li>Increasing deployment frequency</li>
<li>Improving the reliability of releases</li>
<li>Developing a closer alignment with business objectives</li>
</ul>
<p>The DASA DevOps Professional: Enable and Scale course (formerly known as DevOps Practitioner)</p>
<p>is designed to provide individuals with the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions, the course will help you understand how to apply the necessary skills to practice DevOps. Building on the knowledge learned on theFundamentals course (the 'why'), you will learn the 'how'.</p>
<p>The DevOps Professional: Enable and Scale course focuses on improving the skill set of the DASA competency model, which includes competencies like Courage, Teambuilding, DevOps Leadership, and Continuous Improvement.</p>
<p>On completion of the DASA DevOps Professional: Enable and Scale training and passing the exam, the certification is awarded.</p><h3>What you will Learn</h3>
<p>At the end of this program, you will be able to:</p>
<ul>
<li>Explain the importance of DevOps culture and the aspects that can influence it</li>
<li>Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment</li>
<li>Explain why courage is essential to enable trust, honesty, and experimentation</li>
<li>Identify and evaluate different types of behavior in a DevOps environment</li>
<li>Recognize the signals indicating impediments and/or team dysfunctions</li>
<li>Describe how to form good DevOps teams and assess their maturity</li>
<li>List the effects of happiness and motivation on team performance</li>
<li>Identify how leaders encourage feedback and transparency</li>
<li>Discuss the factors that leaders can influence to build trust</li>
<li>Explain how and why leaders promote a 'safe to fail' environment</li>
<li>Analyze value streams to improve throughput and flow</li>
<li>Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives</li>
</ul><section>
                    <h3>TEAMBUILDING</h3>
<p>Teambuilding is about understanding the other's point of view, collaboration, mutual accountability, common purpose, and the ability to integrally support the service/product.</p>
<h3>Design Teams</h3>
<ul>
<li>Characteristics of a DevOps team</li>
<li>Skills of a DevOps Team</li>
<li>Self-organization and autonomy</li>
<li>Rules to consider when designing DevOps teams</li>
</ul>
<h3>Build Teams</h3>
<ul>
<li>Effects of happiness and motivation on performance</li>
<li>Feedback</li>
<li>Creating high-performance teams</li>
</ul>
<h3>Governance</h3>
<ul>
<li>Governance within teams and between multiple teams</li>
<li>Governance between organizations</li>
<li>DevOps contracts</li>
</ul>
<h3>DEVOPS LEADERSHIP</h3>
<p>This module describes how to facilitate teams to high performance, DevOps behavior, transparency, and a service lifecycle mindset.</p>
<h3>Build Culture</h3>
<ul>
<li>Creating the right environment and providing vision and purpose</li>
<li>Stimulating the right behavior</li>
<li>Servant leadership: giving control, supporting, and inspiring</li>
</ul>
<h3>Create Purpose</h3>
<ul>
<li>Defining and aligning purpose</li>
<li>Purpose of having a purpose</li>
<li>Alignment versus autonomy</li>
</ul>
<h3>Be a Servant Leader</h3>
<ul>
<li>Give control to the team</li>
<li>Inspire and support the team</li>
</ul>
<h3>Focus on Success</h3>
<ul>
<li>Output versus outcome</li>
<li>Measuring and steering</li>
</ul>
<h3>COURAGE</h3>
<p>The Courage module is about coaching courageous behavior, proactivity, reflection, trust, open discussions, experimentation, fail fast, and the courage to change.</p>
<h3>Build Courage</h3>
<ul>
<li>The importance of courage</li>
<li>Courage in relationship with leadership and feedback</li>
<li>Enabling courage at the team level</li>
<li>Dealing with failure</li>
</ul>
<h3>Think Different</h3>
<ul>
<li>Courage day to day</li>
<li>Encourage critical thinking</li>
<li>Techniques to promote courageous behavior</li>
</ul>
<h3>VALUE  CUSTOMER-CENTRIC ACTION</h3>
<p>This module describes the important aspects that are relevant to identify and deliver the required and expected value for all relevant stakeholders.</p>
<p>Aspects of Value and Managing Expectations</p>
<ul>
<li>The different aspects of value</li>
<li>Stakeholder management</li>
<li>Customer collaboration and using customer feedback</li>
<li>How to do prioritization</li>
</ul>
<h3>CONTINUOUS IMPROVEMENT</h3>
<p>Continuous improvement describes the importance of a Kaizen mindset, quality at the source, first time right, knowledge-sharing, and the ability to adapt.</p>
<h3>Build Flow</h3>
<ul>
<li>Understanding the importance of flow</li>
<li>Using Lean to optimize flow</li>
<li>Kaizen as a mindset</li>
<li>Radical change versus Kaizen</li>
<li>Using Pull to optimize flow</li>
</ul>
<h3>Continuous Improvement Tools</h3>
<ul>
<li>Kaizen Event</li>
<li>Value Stream Mapping</li>
<li>Visual Management</li>
<li>Retrospective</li>
<li>Daily Standup</li>
<li>Five Times Why</li>
</ul>


                </section>

DASA DevOps Professional: Enable and Scale: Virtual In-House Training
DevOps embodies both cultural changes and practices through which organizations can facilitate the IT functions of software development (Dev) and software operation (Ops). The DevOps movement advocates automation and phase-based monitoring practices. Its objectives include:
Decreasing development cycles Â·
Increasing deployment frequency
Improving the reliability of releases
Developing a closer alignment with business objectives
The DASA DevOps Professional: Enable and Scale course (formerly known as DevOps Practitioner)
is designed to provide individuals with the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions, the course will help you understand how to apply the necessary skills to practice DevOps. Building on the knowledge learned on theFundamentals course (the 'why'), you will learn the 'how'.
The DevOps Professional: Enable and Scale course focuses on improving the skill set of the DASA competency model, which includes competencies like Courage, Teambuilding, DevOps Leadership, and Continuous Improvement.
On completion of the DASA DevOps Professional: Enable and Scale training and passing the exam, the certification is awarded.
What you will Learn
At the end of this program, you will be able to:
Explain the importance of DevOps culture and the aspects that can influence it
Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment
Explain why courage is essential to enable trust, honesty, and experimentation
Identify and evaluate different types of behavior in a DevOps environment
Recognize the signals indicating impediments and/or team dysfunctions
Describe how to form good DevOps teams and assess their maturity
List the effects of happiness and motivation on team performance
Identify how leaders encourage feedback and transparency
Discuss the factors that leaders can influence to build trust
Explain how and why leaders promote a 'safe to fail' environment
Analyze value streams to improve throughput and flow
Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives
TEAMBUILDING
Teambuilding is about understanding the other's point of view, collaboration, mutual accountability, common purpose, and the ability to integrally support the service/product.
Design Teams
Characteristics of a DevOps team
Skills of a DevOps Team
Self-organization and autonomy
Rules to consider when designing DevOps teams
Build Teams
Effects of happiness and motivation on performance
Feedback
Creating high-performance teams
Governance
Governance within teams and between multiple teams
Governance between organizations
DevOps contracts
DEVOPS LEADERSHIP
This module describes how to facilitate teams to high performance, DevOps behavior, transparency, and a service lifecycle mindset.
Build Culture
Creating the right environment and providing vision and purpose
Stimulating the right behavior
Servant leadership: giving control, supporting, and inspiring
Create Purpose
Defining and aligning purpose
Purpose of having a purpose
Alignment versus autonomy
Be a Servant Leader
Give control to the team
Inspire and support the team
Focus on Success
Output versus outcome
Measuring and steering
COURAGE
The Courage module is about coaching courageous behavior, proactivity, reflection, trust, open discussions, experimentation, fail fast, and the courage to change.
Build Courage
The importance of courage
Courage in relationship with leadership and feedback
Enabling courage at the team level
Dealing with failure
Think Different
Courage day to day
Encourage critical thinking
Techniques to promote courageous behavior
VALUE CUSTOMER-CENTRIC ACTION
This module describes the important aspects that are relevant to identify and deliver the required and expected value for all relevant stakeholders.
Aspects of Value and Managing Expectations
The different aspects of value
Stakeholder management
Customer collaboration and using customer feedback
How to do prioritization
CONTINUOUS IMPROVEMENT
Continuous improvement describes the importance of a Kaizen mindset, quality at the source, first time right, knowledge-sharing, and the ability to adapt.
Build Flow
Understanding the importance of flow
Using Lean to optimize flow
Kaizen as a mindset
Radical change versus Kaizen
Using Pull to optimize flow
Continuous Improvement Tools
Kaizen Event
Value Stream Mapping
Visual Management
Retrospective
Daily Standup
Five Times Why

DASA DevOps Professional: Enable and Scale: Virtual In-House Training

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Team leaders, managers, executives and other business professionals, as well as those who would benefit by being able to assert themselves more effectively in a professional environment will benefit from this course.</p>Overview<p>Develop the necessary skills to communicate with confidence Apply communication styles that maximize benefits Augment your listening and hearing skills to increase engagement Utilize that art of asking questions to elicit more from others Leverage your body language for full communication Make the best first impressions by looking, sounding and being confident</p><p></p><p>In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. What is Assertiveness?</h3> <ul> <li>Differentiating Self-confidence from Assertiveness</li> <li>Understanding the Four Styles of Communication</li> <li>What Separates Assertiveness from Passiveness, Aggressiveness, and Passive-Aggressiveness</li> </ul> <h3>2. Dimensions of Communication</h3> <ul> <li>Differentiating Listening from Hearing</li> <li>Developing Emphatic Listening Skills</li> <li>Utilizing Question Types - Open, Clarifying, and Closed</li> <li>Converting Negative Thinking into Positive Thinking</li> </ul> <h3>3. Body Language Says It All</h3> <ul> <li>Managing Your Appearance</li> <li>Understanding Non-verbal Communication</li> <li>Making the Right First Impression</li> <li>Speaking with Confidence</li> <li>Relaxing and Reducing Anxiety</li> </ul> <h3>4. Dealing with Difficult Situations</h3> <ul> <li>Dealing with Difficult People</li> <li>Building Rapport and Trust</li> <li>Appreciating the Different Ways that People Send and Receive Information</li> <li>Breaking Down Barriers and Building Consensus</li> <li>Applying PEGASUS</li> <li>Utilizing a Tactical Approach</li> <li>Choosing the Proper Form of Communication</li> </ul></div>

Duration
2 Days
12 CPD hours
This course is intended for
Team leaders, managers, executives and other business professionals, as well as those who would benefit by being able to assert themselves more effectively in a professional environment will benefit from this course.
Overview
Develop the necessary skills to communicate with confidence Apply communication styles that maximize benefits Augment your listening and hearing skills to increase engagement Utilize that art of asking questions to elicit more from others Leverage your body language for full communication Make the best first impressions by looking, sounding and being confident

In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations.
Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.

1. What is Assertiveness?
Differentiating Self-confidence from Assertiveness
Understanding the Four Styles of Communication
What Separates Assertiveness from Passiveness, Aggressiveness, and Passive-Aggressiveness
2. Dimensions of Communication
Differentiating Listening from Hearing
Developing Emphatic Listening Skills
Utilizing Question Types - Open, Clarifying, and Closed
Converting Negative Thinking into Positive Thinking
3. Body Language Says It All
Managing Your Appearance
Understanding Non-verbal Communication
Making the Right First Impression
Speaking with Confidence
Relaxing and Reducing Anxiety
4. Dealing with Difficult Situations
Dealing with Difficult People
Building Rapport and Trust
Appreciating the Different Ways that People Send and Receive Information
Breaking Down Barriers and Building Consensus
Applying PEGASUS
Utilizing a Tactical Approach
Choosing the Proper Form of Communication

Meeting Skills

Counselling Skills

Business Communication Skills

Professional Skills Course (PSC)

Assertiveness

Mastering Positive Assertiveness

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Professionals who want to develop or strengthen their leadership position will benefit from this course.</p>Overview<p>Enhance your leadership effectiveness through your message Communicate with greater openness and authenticity Craft compelling messages that connect people to purpose Engage, motivate, and inspire others to embrace change Apply your leadership voice to increase your impact and influence</p><p></p><p>Leaders inspire followership in others. Whether speaking conversationally or presenting before a group, a powerful leadership message delivered with impact and focused on the needs of the audience, can motivate and energize others.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. Leading with Authenticity</h3> <ul> <li>Adopting a Structured Approach</li> <li>Linking Authenticity and Awareness</li> <li>Enhancing Self-Awareness</li> <li>Applying the Johari Window</li> </ul> <h3>2. Your Leadership Voice</h3> <ul> <li>Becoming an Authentic Leader</li> <li>Assessing Key Competencies</li> <li>Defining Your Leadership Purpose</li> </ul> <h3>3. A Compelling Vision</h3> <ul> <li>Crafting Your Vision for Change</li> <li>Clarifying Goals and Outcomes</li> </ul> <h3>4. Crafting Your Message</h3> <ul> <li>Speaking with Credibility, Emotion, and Logic</li> <li>Leading from Anywhere</li> <li>Applying Techniques for Engaging Others</li> <li>Engaging Through Storytelling</li> </ul> <h3>5. Delivering Your Message</h3> <ul> <li>Bridging Different Thinking</li> <li>Flexing Communication Styles</li> <li>Adjusting for Style and Impact</li> </ul> <h3>6. Reviewing Your Results</h3> <ul> <li>Reviewing and Adjusting</li> <li>Taking an Iterative Approach</li> <li>Repeating, Reiterating, and Building Support</li> </ul></div>

Duration
2 Days
12 CPD hours
This course is intended for
Professionals who want to develop or strengthen their leadership position will benefit from this course.
Overview
Enhance your leadership effectiveness through your message Communicate with greater openness and authenticity Craft compelling messages that connect people to purpose Engage, motivate, and inspire others to embrace change Apply your leadership voice to increase your impact and influence

Leaders inspire followership in others. Whether speaking conversationally or presenting before a group, a powerful leadership message delivered with impact and focused on the needs of the audience, can motivate and energize others.
Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.

1. Leading with Authenticity
Adopting a Structured Approach
Linking Authenticity and Awareness
Enhancing Self-Awareness
Applying the Johari Window
2. Your Leadership Voice
Becoming an Authentic Leader
Assessing Key Competencies
Defining Your Leadership Purpose
3. A Compelling Vision
Crafting Your Vision for Change
Clarifying Goals and Outcomes
4. Crafting Your Message
Speaking with Credibility, Emotion, and Logic
Leading from Anywhere
Applying Techniques for Engaging Others
Engaging Through Storytelling
5. Delivering Your Message
Bridging Different Thinking
Flexing Communication Styles
Adjusting for Style and Impact
6. Reviewing Your Results
Reviewing and Adjusting
Taking an Iterative Approach
Repeating, Reiterating, and Building Support

Educators providing Professional Agile Leadership (PAL) courses in Cardiff delivered Online