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7 Educators providing Operations courses in Stonehaven delivered Online

Dm Training Consultants Ltd

dm training consultants ltd

Portlethen

I have spent over 25 years in the hospitality business, working and understanding people at all levels of customer service. Initially I worked in various hotels throughout Scotland learning all aspects of customer service journey and working at high levels of customer service delivery. I do love to see customer service carried out naturally and without Donna Matherseffort where customer service facing staff just ‘get it’. All too often unfortunately we see businesses who focus on customers now and again but not tapping into the detail or emotions that go along with delivering something special for your customers. I started DM Training in 2006 to help put some of my experiences and knowledge into practice and deliver training to help businesses rise to the ever increasing challenges we come across in today’s market place. Having my own business has been a real life challenge but the rewards personally have been exciting and it has enabled me to look at the things in life that really matter. Firstly, I have learnt that in order to capture your audience when in a training role, make it fun and appealing to everyone. Doesn’t matter the subject area, if its not captured your audience then it is not being effective. Secondly - you can if you think you can. By delivering training using this principle you can deliver effective training that matters and get results. My training has taken me all over Scotland delivering training to a variety of organisations at various levels and this is what makes it exciting and keeps the energy alive. I do hope you get a chance to come along to one of our training courses on offer and enjoy the experience.

RelyOn Nutec Digital

relyon nutec digital

Westhill Aberdeenshire

Your global partner for safety critical industries - we support you saving lives and protecting the environment. We are a global business delivering safety and competence services across the world, helping our customers protect their people, assets and the environment With headquarters in Copenhagen and a global footprint, we have a deep history in delivering compliance and competence services going back over 50 years. Since our beginning we have been leading the industry and through the intelligent application of leading-edge technology we have developed into the preferred end-to-end partner for our customers developing and maintaining a safe workplace while protecting the environment. Transforming industries with digital technology Our market-leading suite of digital applications offers customers in safety critical industries a modular approach to managing safety across their business processes while minimising risk. Utilising our innovative cloud-based technology, our suite of applications is built to allow customers to select from a range of applications to suit their needs, revolutionising the way companies track workforce safety, compliance and competence. Pushing for sustainability Our clients operate across a range of safety critical industries, including those driving the transition to a more sustainable energy supply, delivering state-of-the-art technologies, services and training solutions that keep people safe and protect the environment. With safety in our DNA, all our services and solutions are built for this purpose and cover the needs of your entire workforce from frontline operations to back office.

Courses matching "Operations"

Show all 4219

Healthcare Hero Instructor Training Certification: Level 1

By HFX Training

At HFX Training, we are passionate about business simulations because they bring learning to life through hands-on experience. This Level 1 Certification Program is the first step in our Instructor Training Certification Pathway, equipping you to confidently use the Healthcare Hero simulation in your teaching environment. In this program, you will experience the simulation as a student, navigating its complexities and dynamics. Upon successfully completing Level 1, you’ll be ready to advance to Level 2 Training, where you will deepen your expertise in simulation facilitation and administration. The program is cohort-based, and the timetable is coordinated in advance through discussions with the HFX team to ensure maximum participation. For more information on the program structure, instructional materials, and certification requirements, please read on. What to Expect: The Healthcare Hero simulation places you in charge of a fictional hospital. Over eight simulation rounds - each representing one quarter of business operations - you will make strategic decisions to optimize patient care while managing staffing, capacity, quality, and finances. Throughout the simulation, you’ll navigate challenges like healthcare and economic crises, all while balancing the needs of multiple stakeholders. Your ultimate goal is to outperform competing hospitals managed by other participants in the program. Program and Certification Requirements This program equips you to confidently lead the simulation by requiring more than attendance or participation. To earn certification, you must: Thoroughly Prepare: Review all instructional materials and the scenario manual before the course begins. Fully Participate: Attend all Zoom sessions and complete each simulation round with focus and effort. Demonstrate Mastery: Show a comprehensive understanding of the simulation’s dynamics, decision-making processes, and strategies during practice and live rounds. Engage in Reflection: Actively participate in debrief sessions, assess your performance, and identify strategies for improvement. This certification ensures you are equipped to facilitate this complex simulation with confidence. Auditing the course is an option, but participants who choose to audit will not receive certification. Program Format The program is delivered intensively over one or more Zoom sessions, totaling six hours. This compressed format demands your full attention and focus to successfully navigate the simulation’s complexities. Eligibility Requirements: By registering for this training program, you acknowledge the following: You have discussed your needs with the HFX team and confirmed that the simulation aligns with your class or program objectives. You are an instructor at an academic institution. You agree to the confidentiality terms and commit not to distribute, disclose, or replicate any program content for purposes outside of this training. This program is offered in goodwill to academic instructors as a resource to enhance their teaching. As part of this agreement, you understand that all materials, including the simulation itself, are proprietary to HFX and its partners. Any use of these materials for purposes beyond this program, such as developing similar tools or simulations, is strictly prohibited. Course Structure: After registering, you will gain immediate access to the simulation’s instructional materials. This includes: The Scenario Manual: Your guide to understanding the game. The Capacity Planner Worksheet and Financial Planning Worksheet: Tools to help you strategize. The Strategy Planning Exercise: Designed to align your decisions with overall objectives. The Portal Guide: A walkthrough of the simulation platform. The program unfolds in four key phases: Phase 1: Pre Zoom Call / Study / Set Up Register using the button at the bottom of this page. Review the instructional materials thoroughly. Once the cohort is finalized, you will be sent your login credentials for the simulation itself. Try to submit decisions for the first practice round using the simulation portal at www.simulationportal.com. Phase 2: Play We run two practice rounds over the first 2 hours of the zoom call. This allows you to familiarize yourself with the platform and decision-making process, and think through what your strategy might be in the live game. The simulation resets ("zeroed") after the practice rounds. A brief session will clarify lessons learned and expectations for the live rounds. Over eight rounds, you’ll compete against other participants while refining your strategic decisions. Phase 3: Feedback Reflect on your performance during a structured debrief, including: Strengths and areas for improvement. Insights into competitors’ strategies. Strategic lessons learned, and applicability to local healthcare organizations. Phase 4: Implementation Planning Work with the HFX team to plan your first application of the simulation in a teaching environment. Certification Outcome Upon completing this program, you will earn the HFX Instructor Training Certification: Level One, signifying your expertise in conducting impactful simulation-based training using Healthcare Hero.

Healthcare Hero Instructor Training Certification: Level 1
Delivered Online
$2,000

Operations Management Level 5

5.0(1)

By Course Gate

Master the art of operations management with our Level 5 Diploma course. Learn essential skills in project management, supply chain management, and more. Start your journey towards a rewarding career today!

Operations Management Level 5
Delivered Online On Demand37 hours
£11.99

Certified Data Center Facilities Operations Manager (CDFOM)

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations. Overview After completion of the course the participant will be able to: Perform the needs analysis translating business requirements to data center services Set-up and manage the data center operations team Implement and monitor safety- and security practices Identify a suitable maintenance program for the data center facility and its equipment Select the appropriate policies and procedures required for data center operations Monitor the data center availability, capacity and capability Manage and implement basic data center projects Set-up and implement an environmental sustainability program Select an appropriate back-up site to support organizational resilience Identify and respond to risk in the data center Manage and support the document life cycle Create a basic budget proposal Select and manage vendors and measure their performance Manage data center assets Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes. Service Level Management Service Level Management Needs analysis Capability assessment Service portfolio Service catalogue Service Level Agreements (SLAs) Availability measurement Data points in SLA Service reporting Complaint procedure Customer satisfaction measurement Service Improvement Process (SIP) SLA content The Data Center Organization Operational issues Organization chart Roles and responsibilities Skills matrix Contingency / backup roles Shift management Performance management Career development Training and assessment Job rotation Succession planning Disciplinary program Managing Safety & Statutory Requirements Safety policies and regulations Occupational Health and Safety (OH&S) Safety awareness training Permit to Work (PTW) Lock-out / Tag-out Personal Protective Equipment (PPE) Testing and tagging of equipment Emergency preparedness and response Reporting of safety issues Reviews / internal audit / external audit Managing Physical Security Security policies and procedures Security standards and guidelines Security staff Security awareness Security incident management Disciplinary program Reviews, internal and external audits Facilities Management Maintenance policies and procedures Various maintenance programs Outsourcing of maintenance activities Maintenance contract options Warranty Maintenance schedule Service situations Spart part management Contamination control Data Center Operations Policies and procedures for data center operations Service operations and the daily data center operations Monitoring / Reporting / Control Monitoring requirements Escalation procedures Reporting Trend analysis Reviews Project Management Project management Project organization Project manager Project phases Environment Sustainability The importance of sustainability Sustainability policies Environmental management Power efficiency indicators - Waste management - Water management ICT utilisation management Environmental performance measurements Renewable energy factor (REF) Organizational Resilience Business continuity Data center facility options Business Impact Analysis Type of facility Human resources Facility, equipment and consumables Governance, Risk and Compliance Management commitment Coordination, collaboration and integration Compliance Risk management Document management Financial management Vendor management Asset management Additional course details: Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Certified Data Center Facilities Operations Manager (CDFOM)
Delivered OnlineFlexible Dates
£2,050

Business Operations Manager Training

5.0(1)

By Course Gate

Master business operations with our comprehensive training course. Ideal for aspiring and current Operations Managers, covering essential skills in process management, supply chain, and project management. Enrol now!

Business Operations Manager Training
Delivered Online On Demand28 hours
£11.99

Operations Management

By Imperial Academy

Free Level 7 QLS Endorsed Certificate | CPD Accredited | 180 CPD Points | Advanced Learning Materials | Lifetime Access

Operations Management
Delivered Online On Demand
£100

Operations Management

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Operations Management Now Give a compliment to your career and take it to the next level. This Operations Management will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Operations Management will help you keep ahead of the pack. The Operations Management incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Operations Management will add extra value to your resume to stand out to potential employers. Along with this Operations Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Operations Management? Course 1: Compliance Training Level 2 Course 2: Merchandising Course 3: Warehouse Course 4: Performance Management Course 5: Diploma in Lean Process and Six Sigma Course 6: Ecommerce Management Course 7: Level 3 Tax Accounting Course 8: Network Security Level 2 Course 9: Commercial Law 2021 Course 10: Decision Making and Critical Thinking As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Operations Management to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Operations Management: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of this Operations Management Bundle Course 1: Operations Management Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management xcvxcv Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills -------- 9 More Courses ---------- How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Requirements There is no time limit for completing this Operations Management course, it can be studied in your own time at your own pace. Career path Having these Operations Management expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Operations Management
Delivered Online On Demand
£53

Operations Management

4.8(9)

By Skill Up

Hone your operational leadership skills and ensure a streamlined business process to increase productivity. Gain mastery of Negotiation Techniques, Supply Chain Management.

Operations Management
Delivered Online On Demand7 hours 51 minutes
£25

Operations Management: Financial Operations Manager

By Compliance Central

Did you know that according to a recent [source related to financial statement analysis], strong financial statement analysis skills are becoming increasingly important for businesses of all sizes? This is because understanding your company's financial health is essential for making sound operational decisions and achieving long-term success. This "Operations Management: Financial Operations Manager" course is designed to equip you with the theoretical knowledge and analytical skills needed to become a financial operations expert within an operations management framework. Through a blend of lectures, discussions, and case studies (all theoretical), you'll gain a comprehensive understanding of financial statements and how to use them to inform strategic decision-making. Learning Outcomes By the end of this "Operations Management: Financial Operations Manager" course, you will be able to: Analyze financial statements using various financial analysis methods Calculate and interpret key financial ratios to assess profitability, liquidity, and operational efficiency. Identify potential red flags and areas for improvement in a company's financial performance. Utilize financial analysis to understand a company's competitive advantage and business model. Apply the DuPont formula to decompose Return on Equity and identify opportunities for optimization. Develop a critical eye for detecting potential manipulation in financial statements. Why would you choose the Operations Management: Financial Operations Manager course from Compliance Central: Lifetime access to Operations Management: Financial Operations Manager course materials Full tutor support is available from Monday to Friday with the Operations Management: Financial Operations Manager course Learn Operations Management: Financial Operations Manager skills at your own pace from the comfort of your home Gain a complete understanding of Operations Management: Financial Operations Manager course Accessible, informative Operations Management: Financial Operations Manager learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Operations Management: Financial Operations Manager Study Operations Management: Financial Operations Manager in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Operations Management: Financial Operations Manager Course Operations Management: Financial Operations Manager Curriculum Breakdown of the Operations Management: Financial Operations Manager Course Course Outline: Section-1. Introduction Financial Statement Analysis Objectives Financial Analysis Methods in Brief Ratio Analysis Section-2. Profitability Gross Profit Operating Margin Ratios Net Profit Expense Control Ratios ClassRoom Discussion for some other expenses Use of Profitability Ratio to Understand Competitive Advantage and Business Models Section-3. Return Ratio Return on Assets and FIxed Assets Return on Capital Employed Case Study Analysis of three telecom companies Cautions for using return ratios on face value Ratios which help to understand how efficiently assets are used How we measure utilisation of assets not recorded in Balance Sheet Section-4. Liqudity Ratio Liquidity Ratio to understand Risk inherent in companies Long Term Liquidity Ratios Section-5.Operational Analysis Financial Analysis Measure meant to understand efficiency in other operations Summarise - Ratios use for operational analysis Dupont Analysis to understand opportunities in optimising return on equity Section-6. Detecting Manipulation Detecting Manipulation in accounts - Fake Sales Detecting Manipulation - Wrong Depreciation and others Pricing Decisions How to make Capex Decisions CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Operations Management: Financial Operations Manager course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Operations Management: Financial Operations Manager. It is also great for professionals who are already working in Operations Management: Financial Operations Manager and want to get promoted at work. Requirements To enrol in thisOperations Management: Financial Operations Manager course, all you need is a basic understanding of the English Language and an internet connection. Career path Operations Management: Financial Operations Manager: £40,000 to £70,000 per year Finance Manager: £45,000 to £80,000 per year Senior Financial Analyst: £50,000 to £85,000 per year Risk Manager: £55,000 to £95,000 per year Compliance Manager: £50,000 to £85,000 per year Treasury Manager: £50,000 to £90,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Operations Management: Financial Operations Manager
Delivered Online On Demand3 hours
£12

Level 3, 5, & 7 Operations Manager

By Imperial Academy

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Level 3, 5, & 7 Operations Manager
Delivered Online On Demand
£100

Operations Management

By The Teachers Training

Take control of organizational efficiency with our Operations Management Course. Gain the skills to optimize workflows, improve productivity, and achieve strategic goals. Learn critical concepts like process improvement, supply chain management, quality control, and more. This course is perfect for aspiring operations managers, business owners, and anyone seeking to enhance organizational success.

Operations Management
Delivered Online On Demand8 hours
£15