148 Educators providing Marketing Manager courses delivered Online

Are you looking to enhance your Hospitality Marketing Manager skills? If yes, then you have come to the right place. Our comprehensive course on Hospitality Marketing Manager will assist you in producing the best possible outcome by mastering the Hospitality Marketing Manager skills. The Hospitality Marketing Manager course is for those who want to be successful. In the Hospitality Marketing Manager course, you will learn the essential knowledge needed to become well versed in Hospitality Marketing Manager. Our Hospitality Marketing Manager course starts with the basics of Hospitality Marketing Manager and gradually progresses towards advanced topics. Therefore, each lesson of this Hospitality Marketing Manager course is intuitive and easy to understand. Why would you choose the Hospitality Marketing Manager course from Compliance Central: Lifetime access to Hospitality Marketing Manager course materials Full tutor support is available from Monday to Friday with the Hospitality Marketing Manager course Learn Hospitality Marketing Manager skills at your own pace from the comfort of your home Gain a complete understanding of Hospitality Marketing Manager course Accessible, informative Hospitality Marketing Manager learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Hospitality Marketing Manager Study Hospitality Marketing Manager in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Hospitality Marketing Manager Course Hospitality Marketing Manager Curriculum Breakdown of the Hospitality Marketing Manager Course Course Outline: Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in the Hospitality Industry Module 04: The Process of Development and Training in the Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in the Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in the Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Hospitality Marketing Manager course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Hospitality Marketing Manager. It is also great for professionals who are already working in Hospitality Marketing Manager and want to get promoted at work. Requirements To enrol in this Hospitality Marketing Manager course, all you need is a basic understanding of the English Language and an internet connection. Career path Digital Marketing Manager: £30,000 to £60,000 per year Social Media Manager: £25,000 to £45,000 per year Content Marketing Specialist: £25,000 to £45,000 per year Event Marketing Manager: £28,000 to £50,000 per year Brand Manager (Hospitality Industry): £35,000 to £60,000 per year Sales and Marketing Manager (Hospitality Sector): £35,000 to £65,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

The Marketing Manager Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Marketing Manager Course consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: Understanding the Talk Understanding the Talk 00:11:00 Module 02: Getting Prepared to Make the Call Getting Prepared to Make the Call 00:08:00 Module 03: Creative Openings Creative Openings 00:08:00 Module 04: Making Your Pitch Making Your Pitch 00:11:00 Module 05: Handling Objections Handling Objections 00:10:00 Module 06: Sealing the Deal Sealing the Deal 00:11:00 Module 07: Following Up Following Up 00:14:00 Module 08: Setting Goals Setting Goals 00:10:00 Module 09: Managing Your Data Managing Your Data 00:10:00 Module 10: Using a Prospect Board Using a Prospect Board 00:11:00 Module 11: What is Marketing? What is Marketing 00:10:00 Module 12: Common Marketing Types (I) Common Marketing Types (I) 00:07:00 Module 13: Common Marketing Types (II) Common Marketing Types (II) 00:08:00 Module 14: The Marketing Mix The Marketing Mix 00:07:00 Module 15: Communicating the Right Way Communicating the Right Way 00:07:00 Module 16: Customer Communications Customer Communications 00:07:00 Module 17: Marketing Goals Marketing Goals 00:07:00 Module 18: The Marketing Funnel The Marketing Funnel 00:07:00 Module 19: Marketing Mistakes (I) Marketing Mistakes (I) 00:08:00 Module 20: Marketing Mistakes (II) Marketing Mistakes (II) 00:08:00 Mock Exam Mock Exam - Marketing Manager 00:20:00 Final Exam Final Exam - Marketing Manager 00:20:00 Assignment Assignment - Marketing Manager 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Sales and Marketing Manager Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Sales and Marketing Manager Course consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Course Content Module 01: Understanding the Talk Understanding the Talk 00:11:00 Module 02: Getting Prepared to Make the Call Getting Prepared to Make the Call 00:08:00 Module 03: Creative Openings Creative Openings 00:08:00 Module 04: Making Your Pitch Making Your Pitch 00:11:00 Module 05: Handling Objections Handling Objections 00:10:00 Module 06: Sealing the Deal Sealing the Deal 00:11:00 Module 07: Following Up Following Up 00:14:00 Module 08: Setting Goals Setting Goals 00:10:00 Module 09: Managing Your Data Managing Your Data 00:10:00 Module 10: Using a Prospect Board Using a Prospect Board 00:11:00 Module 11: What is Marketing? What is Marketing 00:10:00 Module 12: Common Marketing Types (I) Common Marketing Types (I) 00:07:00 Module 13: Common Marketing Types (II) Common Marketing Types (II) 00:08:00 Module 14: The Marketing Mix The Marketing Mix 00:07:00 Module 15: Communicating the Right Way Communicating the Right Way 00:07:00 Module 16: Customer Communications Customer Communications 00:07:00 Module 17: Marketing Goals Marketing Goals 00:07:00 Module 18: The Marketing Funnel The Marketing Funnel 00:07:00 Module 19: Marketing Mistakes (I) Marketing Mistakes (I) 00:08:00 Module 20: Marketing Mistakes (II) Marketing Mistakes (II) 00:08:00 Mock Exam Mock Exam - Sales and Marketing Manager 00:20:00 Final Exam Final Exam - Sales and Marketing Manager 00:20:00 Assignment Assignment - Sales and Marketing Manager 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

10 QLS Endorsed Courses for Email Marketer | 10 Endorsed Certificates Included | Life Time Access

The job market in the UK has been through a significant amount of turbulence over the last year, mainly due to the pandemic and recent war. As a result, finding a suitable niche in this highly competitive job market has become more challenging. Our Marketing Manager package, with the latest digital study materials and innovative learning method, will give you in-depth knowledge of this domain. You will dive deep into the core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest. This 20-in 1 Ultimate Marketing Manager bundle consists of the following Courses: Course 01: Marketing Course 02: Marketing Secrets for High Sales Course 03: Marketing Principles Course 04: Marketing Strategies for Business Course 05: Sales and Marketing Coordinator Course 06: Commercial Law Course 07: Email Marketing Masterclass Course 08: Lead Generation with Attraction Marketing for Business Course 09: Strategic Planning and Analysis for Marketing Course 10: Lead Generation and Attraction Marketing Training Course 11: Content Creation and Content Marketing Course 12: Complete Online Marketing & Advertising Course Course 13: Introduction To CPA Marketing Course 14: How to Produce a Creative Marketing Strategy Course 15: Marketing Executive Training Course 16: Advanced Diploma in Digital Marketing Course 17: Advanced Diploma in Social Media Marketing Course 18: Facebook Marketing Strategy for Business Course 19: Advanced Instagram Marketing Course 20: Marketing Communication Additionally, you will get 5 other career-guided courses in this Marketing Manager bundle: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Marketing Manager bundle. Learning Outcomes of Marketing Manager bundle This career-oriented bundle will help you to Gain the ability to excel in the role Know your responsibilities and convey your experience to others Gain excellent interpersonal and communication skills Know the pros and cons of working as Manager Adhere to the regulations around this area Gain time and risk management skills to ensure efficiency Manipulate technological advancement to become more effective Maintain moral standards and set an example for your peers CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements This Manager course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Marketing) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

10 QLS Endorsed Courses for Content Marketer | 10 QLS Endorsed Certificates Included | Life Time Access

What Will I Learn? You will learn how to use dozens of proven digital marketing strategies You will improve your brand identity and grow your brand's audience You will learn social media marketing using all of the most popular social media platforms to grow your business You will grow your email list, website traffic, subscriber count, and social media following You will see tangible results by taking action throughout the entire course You will increase conversions and sales with real world techniques The comprehensive Digital Marketing Manager has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Digital Marketing Manager today, and learn from the very best the industry has to offer!

Sales and marketing are about building trust and educating your customers on your product and making direct/indirect appeals to engage in business. This Sales and Marketing course strategy is taken to promote your business's product and service to potential buyers or users. This sector is dynamic and has never-ending knowledge, so one always needs to be updated in order to maintain continuous advancement in business operations. When you study for our Sales and Marketing diploma, you will acquire knowledge on the factors affecting the selling and marketing of a business or organisation, and how it becomes productive and reaches its targeted customers. It also teaches you the procedures to communicate your product with its target customers. Our Sales and Marketing course gives you insights and brief knowledge of the market, market research, distribution channels, marketing strategies, advertisements, pricing strategies and more. Upon completing this program, you will feel confident enough to perform the wide-ranging duties of a sales and marketing manager in the competitive world of business. The Sales and Marketing course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Sales and Marketing course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Sales and Marketing course. This Sales and Marketing training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join this Sales and Marketing course today and gear up for excellence! What will I learn from the Sales and Marketing Diploma? Fundamental strategies for sales and marketing Making creative plans and offers to convince potential buyers Understanding the importance of customer behaviour Planning and executing the creative ideas How to manage and resolve product/service-related issues Creating plans and applying them to achieve set goals Utilising the strategic outcomes and taking action for improvements Managing data and marketing campaigns Skills You Will Gain Public communication Management Goal Setting Objection Handling Take a step toward a brighter future! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. *** Course Curriculum *** Here is the curriculum breakdown of the Sales and Marketing course: Module 01: Understanding the Talk Module 02: Getting Prepared to Make the Call Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Sealing the Deal Module 07: Following Up Module 08: Setting Goals Module 09: Managing Your Data Module 10: Using a Prospect Board Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Sales and Marketing course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Executives and Managers often struggle to create strategies and execute effective marketing plans in order to generate sales. Thus they rely mostly on trial and error, but ask yourself the question - can you afford to experiment every day and end up losing sales? In this modern era don't get left behind with the traditional strategies, take a step forward to make it out of the box. Career path Completing this Diploma in Sales and Marketing can lead to the following career paths: Sales Executive / Manager / Representative Marketing Manager Insurance Sales Agent Real Estate Agent Retails Sales Person Telemarketer Ecommerce Executive Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

"Start your career as a Digital Marketing Specialist and earn up to £70,000 per Year." Digital marketing reigns supreme in the UK, with a whopping 71% of businesses utilizing it to reach customers. This translates to fantastic job opportunities - the sector is predicted to create 1.2 million new positions by 2025! Salaries are equally impressive, with an average of £38,000 for entry-level roles and skyrocketing to £65,000 for experienced professionals. So, are you ready to launch your career into the exciting world of digital marketing? Our Digital Marketing Job Ready Program is your all-in-one solution to learn digital marketings from scratch and also secure a job in this exciting industry. With our unique blend of comprehensive courses and career support, your dream job is within reach. We understand the challenges of transitioning into a new field, which is why our program is tailored to guide you every step of the way - from mastering core skills to landing your first job in digital marketing. By choosing our Digital Marketing Job Ready Program, you're not just gaining skills; you're gaining a lifelong career partner. Our mission is simple - to be your trusted partner every step of the way, from Training to Employment. Enrol Now and Kickstart Your Digital Marketing Career. Don't miss this opportunity to transform your career with the Digital Marketing Job Ready Program. With our comprehensive training, career support, and money-back guarantee, you're not just enrolling in a program; you're investing in a brighter future. Join us now and become a part of the next generation of Digital Marketing executives! In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring Digital Marketing Specialist, so we can help you get the job you want. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol in our Digital Marketing Job Ready Program today and start your journey to becoming a successful Digital Marketing Specialis/ Executivet! Why Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our Digital Marketing Job Ready Program: Personalised Guidance: Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some experience, we will guide you towards honing your skills and developing a strong foundation in Digital Marketing. One-On-One Consultation Sessions with Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the Digital Marketing field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking Digital Marketing Specialist. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Our aim is to maximise your employment prospects and provide you with a range of exciting opportunities to choose from. Interview Preparation: We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 100% money-back guarantee. Courses we will provide once you enrol in the program: Course 01: Digital Marketer Training Course 02: Digital Marketing - Growth Hacking Techniques Course 03: SEO Masterclass Course 04: Strategic Marketing & Planning Course 05: Digital Marketing Business Tips Course 06: Leads and Sales Generating Course 07: Sales and Marketing Diploma Course 08: Creative Marketing Plan Course 09: Marketing Secrets for High Sales Course 10: Affiliate Marketing Masterclass Course 11: Social Media Marketing Strategy Course 12: Facebook Marketing Strategy for Business Course 13: Learn to Optimize Results With Facebook Analytics Course 14: Instagram Marketing Course 15: Social Media Influencer Course 16: Creating Highly Profitable Sales Funnel Blueprint Foundations Course 17: Content Creation and Content Marketing Certificate Course 18: Negotiation Skills Certificate The Digital Marketing Job Ready Program with Career Support & Money Back Guarantee is completed in 9 easy steps: Step 1: Enrol in the Programme Begin your exciting journey with us by enrolling in the Digital Marketing Job Ready Program. Complete your registration and make a secure online payment. Remember, we offer a 14-day money-back guarantee if you're not completely satisfied. After you enrol in the Program, you will get lifetime access to 18 premium courses related to Digital Marketing. These courses will teach you the knowledge and skills required to become a successful Digital Marketing Analyst. Our customer service team will help you and keep in contact with you every step of the way. So you won't have to worry about a thing! Step 2: Initial One-On-One Counselling Session Once enrolled, you will be paired with a dedicated career mentor. Schedule your first one-on-one session to discuss your career aspirations, skills, experience, and any areas for potential growth. This conversation will shape your learning and development path. Step 3: Certification upon Course Completion After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping Our team of professionals will build you a compelling CV and LinkedIn profile. We'll ensure it presents your skills and qualifications effectively and is tailored to the needs and expectations of the Digital Marketing industry. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. We will also make connections with many high-profile individuals and companies through your LinkedIn profile. Step 6: Interview Preparation With your CV ready, we'll move on to interview preparation. Gain exclusive access to our database of potential interview questions. Through simulated interviews with your mentor, you'll practice your responses and receive valuable feedback to further refine your skills. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8: Post-Interview Support Post-interview, we'll provide a debriefing session to reflect on your performance and identify areas of improvement for future interviews if necessary. Remember, our commitment extends until you land your dream job. Step 9: Celebrate Your New Job! Once you've secured your dream job in web development, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful Digital Marketing Specialist career begins with us. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements No experience is required. Just enrol & start learning. Career path This Digital Marketing Job Ready Program will help you get a job in different roles, such as: Digital Marketing Specialist: £25k - £35k SEO Specialist: £30k - £40k Content Marketing Specialist: £32k - £42k Social Media Manager: £35k - £45k PPC Specialist: £38k - £48k Marketing Manager: £45k - £65k Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. How customer journeys are designed Understand the concept of the customer journey Understand the ways of designing and improving customer journeys How to target markets and stakeholders Understand the characteristics of markets Understand marketing activities and techniques Know how to describe customer needs and internal and external factors that affect these Know how to identify service providers and explain their value propositions How to foster stakeholder relationships Understand the concepts mutual readiness and maturity Understand the different supplier and partner relationship types, and how these are managed Know how to develop customer relationships Know how to analyze customer needs Know how to use communication and collaboration activities and techniques Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management How to shape demand and define service offerings Understand methods for designing digital service experiences based on value driven, data driven and user centered service design Understand approaches for selling and obtaining service offerings Know how to capture, influence and manage demand and opportunities Know how to collect, specify and prioritize requirements from a diverse range of stakeholders Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design How to align expectations and agree details of services Know how to plan for value co-creation Know how to negotiate and agree service utility, warranty and experience Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management How to onboard and offboard customers and users Understand key transition, onboarding and offboarding activities Understand the ways of relating with users and fostering user relationships Understand how users are authorized and entitled to services Understand different approaches to mutual elevation of customer, user and service provider capabilities Know how to prepare onboarding and offboarding plans Know how to develop user engagement and delivery channels Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement How to act together to ensure continual value co-creation Understand how users can request services Understand methods for triaging of user requests Understand the concept of user communities Understand methods for encouraging and managing customer and user feedback Know how to foster a service mindset (attitude, behavior and culture) Know how to use different approaches to provision of user services Know how to seize and deal with customer and user ?moments of truth? Know how the ?Service request management? practice can be applied to enable and contribute to service usage How to realize and validate service value Understand methods for measuring service usage and customer and user experience and satisfaction Understand charging mechanisms Know how to assess service value realization Know how to prepare to evaluate and improve the customer journey Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.