962 Educators providing Manager courses delivered On Demand

little hurrahs

Little Hurrahs has been teaching BSL-based Baby and Toddler sign for over 5 years, working with families, carers, Pre-school and Nursery Setting and many other groups and organisations. Little Hurrahs is the Brain Child of Jo Emmerson. Now a mum of two, I have worked in all kinds of roles, from PR Director to Housing Manager, from Weight Loss Consultant to Quality Control in a Chocolate Factory, and more recently as both student and teacher of British Sign Language. My love of BSL started five years ago when we started taking BSL-based baby signing with our 6-month-old son. I utterly fell in love with how transformative it was. The gift of being able to communicate meaningfully with this small shouty human was mindblowing. It completely changed my experience of parenting, gave me the tools and techniques to begin to bond with the little squish, and start to trust my instincts. Fast forward a few years and my son was diagnosed with bilateral middle ear effusion (or 'Glue Ear' as it's commonly known) and he has significant hearing loss in both ears. Without his bone-conduction hearing aid, his hearing is similar to putting your fingers in your ears and putting your head underwater. Thankfully, we've been signing with him for years now. This diagnosis prompted me to move my BSL forward, completing Level 2 during Lockdowns in 2021 and completing my Level 3 in 2022, with a plan to start my training to become an n interpreter and gain my Level 6 qualification from 2023. It has also changed the focus of my work, moving me away from solely working with babies and toddlers to working with nurseries, schools, and colleges as well as parents with D/deaf and Hearing Impaired children. I am also pretty active in my local D/deaf community, volunteering and socializing - I'm proud of my signing son, and I want him to grow up feeling proud to be part of the BSL community. I now work directly with parents and carers, teachers, school staff, and children, delivering a range of courses, from self-led 90-day courses for parents, carers and EYFS settings, to School-year based 'train the trainer' online courses for Key Stage 1 and Key Stage 2. These courses are primarily delivered online and are designed to ensure that my students get real, impactful results that can be measured informally, either through improved communication and understanding in the home or through in-class monitoring to ensure children meet formal education goals and expectations. I am also working with a Primary School to develop a new course, enabling staff and pupils to meet the Progression Steps for BSL as an International Language under the new Curriculum for Wales. I LOVE my job, and I will happily talk about it until the cows come home, so if you're interested in what I do, or would like to know if I can help you, your family, or your organisation in some way, then get in touch.

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mark taylor support

Telford

Taylor Support is a provider of specialist support for children, young people and adults with a disability in Telford and the surrounding areas. We are dedicated to working closely with service users and their families to provide highly personalised, flexible, safe, outcome-based support. We will support service users to access new experiences, learn new skills, access social interaction opportunities and increase confidence, all while promoting free choice and independence. We aim to provide services such as but not restricted to; 1:1 Support & 2:1 Support – support to access social activities, education settings and more…. Flexible service user led Small Group Support i.e. 4 services users: 2 support workers – promoting social interactions while exploring new experiences in the community. Jumpin’ Wednesdays @ Airea51 – Group sessions to a maximum of 8 service users with supervision, 1:1 and 2:1 support options. Local Activity Based Overnight Residential Opportunities – minimum 16hrs personalised, activity-based support programmes including an overnight stay within the Telford Area. Weekend Residential Opportunities – 48hrs weekend residential trips with venues to include Pioneer Centre @ Cleobury Mortimer, Alton Towers Resort and Chester City Break (including Chester Zoo visit and more). Life Skills Project – Small group Life Skills Project to focus on individual needs whilst developing independence through lifelong learning and community integration. Alternative Education based support programmes. We are also keen to work with services users and families to offer new, bespoke support packages, individually designed using a person-centred approach. These packages will aim to challenge the status quo and offer new exciting options to meet service user needs and respond to identified gaps in service. Taylor Support is led by Mark Taylor and Holly Taylor. Mark Taylor has over 17 years of experience working within this speciality. Previous roles involved successfully managing a highly regarded service for children and young people with a disability aged 3-25yrs within Telford as part of Telford and Wrekin Council’s Ican2 short breaks provision. Holly Taylor has over 14 years of experience working within the education and social care sector. 7 years specifically managing social care provisions for Children and Adults with additional needs. Qualified with a BA hons degree and Early Years Professional Status (level 6), Previous roles include working in Early years provisions, mainstream school support, family support worker, case worker and now as proud Co-Owner and Director of Service Delivery of Taylor Support. Holly is the registered CQC manager and Safeguarding trainer. Holly feels that through the varied roles she has carried out, in particular supporting families to best meet needs, leading on reviews, EHCP meetings, liaising with professionals, to being the service lead locally for the short breaks activity offer for children and young adults with additional and complex needs provides her with a holistic view and experience to best support the business. Holly loves her role now managing a company focused on providing bespoke and personalized support for vulnerable children, young people, adults and families as well as maintaining direct face to face work to ensure the service meets the needs of the people they provide a service for.

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cognivity

London

Welcome to Cognivity Coaching CIC, I hope you find all the information you require in the following pages, Please contact me directly for an informal chat or for any additional information, thank you, Eileen. Cognition offers us the ability to think, learn, respond and recall. A healthy cognition enables us to efficiently receive, understand, store, retrieve and use information, ensuring a more fulfilled, productive and independent life. Creativity is the use of ones imagination to create something new, original, different from before. Creativity is within all of us, so too is Cognition which can be trained to function effectively at any stage of a persons life. It is never too late to start over, look at things differently, achieve the goals set. Cognivity was formed in 2009 as a practice facilitating self development for individuals and groups. Creative thinking and implementation has always been a catalyst for change and Cognivity continues to use creative applications as a means of supporting people to develop skills which positively impact health, business and education. In March 2015 Cognivity became a Community Interest Company and is now a slightly bigger organisation welcoming a range of people who assist in delivering workshops, teaching, creating and coaching, all of whom share in the values of promoting Creativity and Wellness. Facilitating and coaching creatively is at the heart of what Cognivity does: facilitating business success and coaching individuals to embrace their strengths and the challenges ahead of them* With 23 years of technical, managerial and teaching experience gained whilst in industry, manufacturing, business, educational and training establishments; Cognivity has successfully: • Enabled individuals and groups to achieve specific, measurable goals • Delivered training and teaching programs in industry and education • Supported teams in their development including conflict resolution • Developed and implemented improved cost effective systems • Increased productivity • Reduced return rates and claim costs • Improved quality on a wide range of merchandise world wide • Defined and made transparent departmental roles • Improved manufacturing methods • Implemented cost effective quality systems • Reduced transport costs and identified problematic infrastructures • Addressed and acted upon environmental issues improving sustainability So, whether you are A student or potential student wishing to improve, prioritise or focus with one to one coaching or mentoring Someone who is presently lacking direction and would like some time to consider ways forward In a place or position at work that you wish to move on from and would like help clarifying a direct route Have an important challenge to face and would like support A team or organisation that is stuck and or wants to inject new creative ideas for growth Read through the sections on Coaching, Mentoring and Training or give me a call on 07742312828 and I will be pleased to chat about options. As a qualified business coach, mentor and teacher my experience combines industrial, managerial and educational expertise to deliver a range of coaching and training programs, workshops and courses. I use Action Learning and Occupational Psychometric Testing amongst other learning, business and development tools to help clients achieve their aims. “As Quality Control manager for a large buying office in Hong Kong / China Eileen strived hard demonstrating resilience and tenacity in her pursuit to create transparency not only within the quality department, but even more so with the hundreds of suppliers. The end result was much better relationships with those suppliers and a substantially higher level of satisfaction with customers” Koert Tulleners Chief Executive officer Freemans & Grattan Formerly, Managing Director Otto International Asia

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spencer education

London

The Spencer Educational Foundation was founded in 1979 and to this day remains the premier organization funding the education of tomorrow’s risk management and insurance leaders. THE SPENCER EDUCATIONAL FOUNDATION: Awards scholarships and grants to students studying risk management, insurance, actuarial science and business Facilitates internship opportunities Provides on and off campus experiential learning opportunities through grants Funds development of risk management/insurance curriculum Over the past 5 years, the amount awarded through Spencer’s programs has grown by 43%. Spencer is a 501(c)(3) nonprofit organization that relies solely on the contributions of generous individuals and the industry. Spencer was named in honor of the late Robert S. Spencer, an innovative leader and past president of RIMS, and an outspoken advocate for risk management education. Since our founding, we have awarded over $8 million in scholarships and over $5 million in grants to universities and professional institutions impacting more than 60,000 students through our programs. We have taken actionable measures to foster a diverse pipeline of talent into the industry. The Spencer Educational Foundation believes diversity, equity, and inclusion in the risk management and insurance industry is a business imperative that only makes us stronger. Redesigned our scholarship application so that applicants can self-select their race/ethnicity and gender identity, in order to track (and measure) who exactly is receiving our scholarships. Changed our scholarship application review process so that all identifying information (name, demographics) is not visible during scoring, to avoid interference from unconscious bias to the extent possible. Enabled the creation of 43 new diversity scholarships (8 with the NYC Association of Insurance Women, 8 with Arch Insurance, 3 with the Latin American Association of Insurance Agencies (LAAIA), 6 with Argo Group, 2 with Beecher Carlson, 3 with Beckage, 2 with Hylant, 2 with AF Group, 2 with Travelers, 5 with Allied World Assurance Company, and 2 with Liberty Mutual), specifically earmarking funds to be awarded to students who identify with a historically underrepresented group. This funding represents a deliberate investment of over $180,000 in diverse talent. Reaching out to MSIs and HBCUs to inform them of our Course Development grant and other opportunities, to foster the creation of risk management classes and programs at more educational institutions that serve historically underrepresented groups. Working with other corporate partners and industry groups to sponsor diversity scholarships and course development grants at Minority-Serving Institutions. Awarded Course Development Grants to 2 Historically Black Colleges and Universities (HBCUs) to develop and launch their first RMI course on campus: University of the District of Columbia and Fisk University. Awarded Risk Manager on Campus Grants to 2 HBCUs: Johnson C. Smith University and Lincoln University. Awarded grants to foster a diverse talent pipeline, including support for: the National African American Insurance Association’s Talent Development Competition; Appalachian State University’s D&I in RMI Initiative; Indiana State University’s Recruitment and Career Awareness Diversity Program; Howard University's 2022 FIRM Symposium; and others. Funded RMI curriculum development and experiential learning opportunities at Hispanic-Serving Institutions (HSIs) including Northern Arizona University, Cal State University Fullerton, Cal State University Northridge, Mercy College, and University of Houston Downton. Met with other industry organizations to learn how we can collaborate on DE&I initiatives, including the WSIA Diversity Foundation, IICF, Gamma Iota Sigma , LAAIA, NAAIA, HBCU Impact, Insurance Society of Philadelphia (ISOP), CIAB, Sexuality and Gender Alliance of Actuaries (SAGAA), Organization of Latino Actuaries (OLA), International Association of Black Actuaries (IABA), Chinese American Insurance Association, and others.

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tickly paws

Gateshead

Tickly Paws Pet Care is owned and run by myself Gillian Salmon. I have spent the last 20 years studying and working with animals. I have extensive knowledge of your pets needs with a genuine love for all animals. I starting volunteering with the Dogs Trust when I was fifteen and it was here my passion for animals was set alight. I decided to study at Oatridge Agricultural College to gain practical experience working with livestock, horses, small animals, and reptiles. After graduating from college I went on to attend Edinburgh Napier University, where I studied Animal Biology as I wanted to widen my knowledge. I spent three wonderful years studying all aspects of animals from husbandry to behavior and everything in between. Whilst still studying I got a part-time job at the Edinburgh Dog and Cat Home and after graduating from University, I started working full time. I loved every minute of my time working there and before I knew it had been eight whole years. While working at the Edinburgh Dog and Cat Home, I gained a keen eye for identifying health issues from my numerous interactions with the associated Veterinarian practice. I have taken hundreds of animals to the vet for a variety of reasons, some major and some minor, keeping a calm head when this need may arise. As a result of these visits, I have developed an extensive knowledge of many medical issues. I also became a master at administering medication even to the most difficult customers. I worked with dogs and cats when they first came into the Edinburgh Dog and Cat Home, upon arrival, they were usually frightened, shut down, and sometimes aggressive. However, with time, patience, and love I helped many of them blossom into beautiful loving animals waiting for their second chance. I would cry tears of joy when one of them found their forever home. I fostered kittens with cat flu, cats with allergies, kidney & liver disease, and dogs with trust and behavioral issues. One of the greatest things I have ever done is to foster a diabetic dog called Hondo who came to stay over Christmas and ended up staying forever. I currently own an Akita cross called Rogue whom I re-homed from the Edinburgh Dog and Cat Home. She is reactive to dogs and people, it was trying to understand her that sent me on my dog training journey. She has taught me so much and I wouldn't be the trainer I am today without her. I relocated to Gateshead in 2015 and got a job at a Mypetstop, a private boarding kennel based in Washington. I was hired as the kennel supervisor. After two years I became the Centre Manager and enjoyed this new job role and the challenges it brought. However, I missed working with animals and being active. As my role involved managing people I had very little interaction with the pets we boarded and felt I had diverted from my true calling. I took the plunge and left to start my own business and this is how Tickly Paws Pet Care was formed. Experience and qualifications 2:1 Degree in Animal Biology Higher National Diploma in Animal care Over 20 years experience working with animals in rescue centers and private boarding establishments. Level three qualified dog trainer Member of Institute of Modern Dog Trainers Gold level first aid trained Experienced in the administration of medication including Injections Knowledgeable and comfortable around all species of animals

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eden flower school

Somerset

Eden Wedding Florist and Flower School Eden is a Wedding Florist and Flower School based near Taunton, set up in 1999 by Jane Cowling. At the end of 2014, Eden specialised to concentrate on providing top quality wedding flowers and their rapidly expanding Flower School. Eden have recently moved from their Town centre location to a beautiful countryside studio in Higher Ford. Eden is a team of two very talented Florists who have accolades such as Gold Medals at Chelsea Flower Show and widespread success in other national and international competitions. One of the most rewarding things is the transformation from students saying ‘I will never be able to make a design like that’ to ‘wow! I did make a design like that!’ It’s great passing on the knowledge Jane opened her first flower shop at the age of 19, after an upbringing in catering. A pretty tea rooms with a florist business at the back in her home town of Bampton in Mid Devon caught her eye. Within a few months, the flower bug had bitten. It soon dominated and the flower business grew and grew into a successful, well known, design led florist in it’s current location in Taunton, now specialized as a wedding florist and flower school. Achievements: – Jane has a level 5 Master diploma in floristry, has competed in many national competitions, the most recent being the prestigious ‘RHS Chelsea Florist Of The Year’ competition in 2017, She’s hoping to find the time to challenge herself again soon. She has also featured in national floristry publications and taught at Bicton College in South Devon. Jane’s fondness of teaching was indulged with the move to St.James Street in Taunton where she launched Eden Flower School running workshops, short courses and demonstrations in the distinctive ‘Eden’ style. Jane lives on the outskirts of Wiveliscombe in rural Somerset with her husband and two sons. My Floristry highlight was being crowned Chelsea florist of the year 2014 at the prestigious RHS Chelsea Flower Show with my Gold medal winning ‘fantasy floral dress' Lisa started her career in floristry straight from secondary school, when stumbling upon an advertisement for an apprenticeship as a florist in her home town of Chard. Floristry hadn’t even occurred to her but a natural talent and passion for floral design has seen her work her way from apprentice in Chard to Manager at Eden in Taunton where she has been since the beginning of Eden. Lisa’s main role is assisting Jane with the wedding flowers and anything technical, but she has been known to teach the occasional class at Eden’s flower school, her specialty being the paper wreath designs! Achievements: – Lisa has a level 4 Higher diploma in floristry, she studied at The Academy of Floral Design, and was taught by English Dutch Master Tina Parkes. She is a keen competitor in the floristry world, competing in national and international competitions, The most prestigious being crowned Chelsea florist of the year 2014 with her Gold medal winning ‘fantasy floral frock at Chelsea flower show. She competed again at Chelsea 2015 and gained another gold with her Tulgey Woods inspired fantasy floral tree. Other wins include a silver medal at the Chelsea flower show competing for Chelsea Florist of the Year 2012 with her diamond jubilee chandelier and 2 silver & 3 bronze awards in Fusion flowers International designer of the year 2010 & 2011 &2013 and the most recent is a silver medal for RHS Chelsea Flower show 2018.

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carole capon consultancy

London

Carole Capon Consultancy works closely with all its clients so together we can build the right solutions to meet your needs. Having over 30 years of business experience to draw on helps to make this possible. Our services include: Offering executive and employee coaching sessions. This can be done on a 1:1 basis, for group or team sessions. They can be for 30, 90 or two hours and offered on an adhoc basis or through an agreed programme. We can support your business with any workplace disputes. Being certified in workplace mediation means conflicts and grievances can be resolved quickly to ensure there is minimal impact on business and reach a win-win solution. According to Forbes, 60-80% of all difficulties in organisations come from strained relationships among employees. This results in colleagues taking time off because of stress, anxiety or workplace conflict resulting in a total of 21 days of absence. A typical manager will spend 25-40% of their time dealing with workplace conflicts. As MHFA England mental health practitioners, we can offer you professionally prepared courses to either train your people to be mental health first aiders, or mental health champions. We also offer half-day mental health awareness training which is a must for all people managers so they can spot the signs early and learn how to have what they might feel is a difficult conversation. Being MHFA England approved means you will be recognised by the MHFA England and receive a certificate at the end of your course as well as receiving their books and training material. If MHFA isn't for you, we can develop our very own one-day or half-day programmes for mental health and wellbeing support, as well as working with you to develop your Wellbeing strategy. Certified in PROSCI Change management methodology has meant we have been able to work with companies to help with transformational change in a more structured and people focused approach. With the expectation that worklife will never go back to work it was before, never before has it been more important that your managers and leaders can adapt their styles to support their teams in the workplace as well as at home. We offer workshops to establish your teams values, mission and vision and breakdown of any barriers to establishing a successful team charter. These can be individual workshops or delivered through a leadership and management programme. Our HR consultants have years of experience working with corporates through to start-ups offering expert advice throughout the entire employee cycle. We bring all our knowledge and experience and work with you to help identify issues, develop engaging content and deliver it in a practical, friendly but professional way, to ensure maximum engagement and achievement of your goals. All of our solutions are developed with you in mind, so getting to know your business and your desired outcome(s) is paramount to our mutual success. We truly believe that everyone has the ability to be their best self and excel at what they do. We just need to tap into your strengths and help with anything that may be getting in the way. Want to experience the expertise of Carole Capon Consultancy for yourself? Give us a call today or email us at carolecaponconsultancy@gmail.com and let’s discuss what we can do for you.

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athena studies

London

Our tutors are ambitious, social and enthusiastic top tier students who excel in their field of study and have an affinity with teaching. This is what we seek in a tutor in order to provide the best lessons for the student. Only with an 8 or higher and a genuine interest in the relevant subject will such a top tier student be selected. After an initial interview, it is up to the selected candidate to show us how he or she teaches. If that is sufficient, the teacher who has been hired will enter the training process, consisting of one or more trial lessons in which an actual lesson is simulated. During the entire period up to the first lesson and after that, the (prospective) teacher is extensively supervised by a quality manager who has several years of teaching experience and has shown superior results. Only tutors who are evaluated by students with an 8.0 average or higher for multiple actual lessons are given a permanent place in our team of tutors. All permanent lecturers take part in an advanced training programme, which focuses on improving teaching fundamentals, such as didactics, pedagogy, interpersonal communication and presentation skills. View our tutor vacancy if you want to be a part of this. Our method At the heart of every course, active learning is the basis. Students are often tempted to (only) make summaries and re-read or highlight textbooks, with the misleading idea that this improves their study results. Based on the available evidence, these study techniques are rated as being low utility learning (Dulonsky et al. 2013). At AthenaStudies, we are constantly analysing the most recent studies and assess student needs in order to find the most effective study methods to ensure the highest grades. It is proven that the most effective study method is retrieving the information out of the brain, instead of putting information into the brain. Spitzer et al. (1939) found that students who did one extra practice test scored about 10-15% better on their exam that students who did not. A more recent study from Butler et al. (2010) suggest an even bigger difference, with an estimated 30%. Hence, practice is key. Karpicke & Blunt (2011) takes this idea one step further and found that a group of students who read a topic four times scored less than students who practiced with the topic only once. Our tech team has created an ideal online environment where our teaching methods can flourish. Every course given by AthenaStudies is interactive and includes a lot of exam level practice material. It gives the students the opportunity to practice during the course and think for themselves. With every course, a summary of the full exam curriculum is provided and sent to the home address of the students. References: Butler, A. C. (2010). Repeated testing produces superior transfer of learning relative to repeated studying. Journal of Experimental Psychology: Learning, Memory, and Cognition, 36(5), 1118. Dunlosky, J., Rawson, K. A., Marsh, E. J., Nathan, M. J., & Willingham, D. T. (2013). Improving students’ learning with effective learning techniques: Promising directions from cognitive and educational psychology. Psychological Science in the Public Interest, 14(1), 4-58. Karpicke, J. D., & Blunt, J. R. (2011). Retrieval practice produces more learning than elaborative studying with concept mapping. Science, 331(6018), 772-775. Spitzer, H. F. (1939). Studies in retention. Journal of Educational Psychology, 30(9), 641.

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david weatherly education

Honiton

David has nearly forty years of educational experience as a teacher, senior manager, local authority consultant and school improvement adviser. His work with individual and groups of schools across the UK and abroad is always focused on ways of achieving improved outcomes for pupils through the professional development of teachers. David’s annual training programmes around the country attract hundreds of teachers and receive outstanding evaluations. He also contributes to Early Years and Primary SCITT, Teach Direct and university PGCE programmes. Whether working directly with teachers and senior leaders in schools or writing new learning and teaching materials, David always seeks to improve the engagement and raise the performance of children and young people at all stages through the carefully planned progression of key subject knowledge, concepts and skills. David’s focus is always on learning and in particular on identifying challenging subject outcomes which are made accessible to pupils through key question led enquiries both inside and outside of the classroom. He has particular expertise in designing cross curricular learning programmes which integrate the teaching of English and Mathematics as part of relevant and engaging investigations which support pupils to study places, issues, people and events at depth rather than on a superficial level. His enquiry-based approach teaches important subject knowledge whilst emphasising the significance of teachers allowing time and opportunity for pupils to master key subject skills and outcomes by ‘doing less better’. David has been a Harper Collins author at primary and secondary levels for many years and his Primary Connected Geography framework published in 2016 was highly commended by the Geographical Association and was his third such publications award. The corresponding Primary Connected History scheme was published in 2018. As well as Geography and History David also has particular expertise in developing Education for Sustainability (encompassing environmental education, global citizenship and outdoor learning) and associated sustainable schools programmes. In addition to his national programme of Geography and History training David also provides bespoke support to individual or federations of schools and to subject leaders across the United Kingdom and internationally. He teaches regularly. David Weatherly Secondary School Deputy Headteacher I came on your course in January - in fact I also came to one the year before. I just wanted to let you know that I just presented my subject audit to staff and senior management and it was very well received. Lots of people were inspired and it is down to your course. We now have a really clear vision for Geography and we are looking forward to getting together and revitalising our planning for September. We have a lot of changes to make, but the positivity I am getting from people is awesome. I just wanted to say thank you for your help and for inspiring me. Your courses have honestly been the best I have been on in my career. Primary School Deputy Headteacher A fantastic, inspirational course which, as a deputy and English subject leader, I found matched what we want to do in school perfectly. A wonderful antidote to today’s education ‘policy’ - thank you so much. The discussion of the skills that the children needed (at a teacher level) and the assessment teachers should be planning and looking for (at a co-ordinator/managerial level) was beautifully, simply and eloquently presented

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enable south west community interest company

London

Enable was formed from the challenging life experience of a professional person, and a vision to create a different approach. When meeting people who are encountering difficulties in life it is often the norm for helpers to show them how to accept and manage these daunting emotions and circumstances. Agencies and support networks may become involved and “take over” life tasks. Commonly intervention become something that is “done to us” and with each level of support an individual loses a little bit more control or ability to manage that area of their life. Enable seeks to address the question “what do people need in order to get back in the driving seat of their lives”? Enable exists to support, coach and mentor forward. Ultimately the journey and the choices remain that of an individual. We will help, however, to help identify skills, strategies and community to help someone fully engage with life. Each Journey is individual and the process starts from exactly where a person is. We take time to get to know our participants. Each six-module programme uses the same model; but crucially is individually tailored. With empathy we listen, and walk with, those on the programme though to a place of empowerment. About Maree Kivlichan Maree is the founder and managing director of Enable. Maree has a wealth of experience helping others to overcome barriers and achieve their goals. Having positively addressed and broken through the darkness of her own serious mental health issues, she has progressed to extending help to others. Maree has been privileged to speak to professionals across many industries about the benefits of social inclusion, fostering of purpose and improved mental health. With delight, empathy and kindness generated from personal experience, Maree comes alongside participants and relates to their struggles. Although people may have entered the process without hope, and or purpose, they are empowered, encouraged to identify their own life goals and to fulfil their potential. They gain a sense of identity and belonging. Maree Kivlichan "In my role of Operations Manager working on DWP funded programmes I worked very closely with Maree Kivlichan. The purpose of the programs was to move clients forward to a position where they had improved their lives and then and (hopefully) into work. Maree impressed me on many occasions with her ability to engage with clients who in the main had many challenges facing them. The large majority of these clients were lacking in motivation and self-belief and would lay out their issues (both real and perceived) before them whenever they were asked or expected to engage in anything. Maree was always very honest and truthful when discussing issues with clients however had a certain way with them which enabled Maree to engage with the clients in their current situation whilst having the skills to explore with the clients what their vision or goal was and then guiding them towards achieving this goal using small achievable steps. I can particularly remember Maree facilitating a small group of 6 extremely hard to help clients with multiple barriers that stopped them moving forward, one dropped out after the first day, the rest stayed for the whole programme and even requested to attend sessions with Maree after the course had closed, Maree continued to work with them and this resulted in all of the clients having moved forward in their lives (taken from evaluations at the time) and two actually gained meaningful employment."

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