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4417 Educators providing Leadership courses

Advance Change Ltd

advance change ltd

Actus the company was founded by Lucinda Carney, a Chartered Psychologist and former Head of Learning & Development at Siemens and at Pfizer before that. After years of experiencing first-hand the challenges of making Performance Management meaningful, she decided to set up Actus (then Advance Change) offering software that would overcome these challenges, supported by training and organisational development services to provide a comprehensive solution for culture change. Our ethos Since its inception, Actus has been one of the pioneers of performance management software in the UK. Our ultimate goal is to help build a better workplace for people and this goes beyond offering simple appraisal software. We are a small yet mighty (and very friendly!) team based in Redbourn, Hertfordshire and our software and services are highly comprehensive. We believe that to embed lasting, positive change, an organisation needs more than a very simple ‘off the shelf’ software that acts as a ‘tick box’ exercise. They need a system that will evolve with their needs as they grow and one that can be supported with the right training and consultancy options should they require them. What we offer Our Performance, Learning and Talent Suite is aimed at managing all your performance management needs in one place. That means one system and one source of truth. The beauty of Actus is that it eradicates the need for multiple complex HR systems, allowing the system to evolve with your organisations needs. To support you on your journey, we also offer a range of training and consultancy services to embed best practice. These include open and in-house training programmes to support remote/hybrid working and change initiatives, bespoke consultancy services, and a wide-range of free value-add thought leadership resources to support you on your journey. If you are interested in our products and services please get in touch below. Why we are different Our fully-comprehensive software eradicates the need for multiple complex HR systems, by providing customers with one fully-integrated solution that can be configured to their changing needs. We work in partnership with our customers. If you choose Actus you can directly influence the product roadmap. Our Performance Management Software offers more inclusive features than our competitor systems. In this rapidly changing environment, managers need all the help they can get to effectively motivate and manage people wherever they are located. We are passionate about helping people to build a better workplace, which is why we offer aligned training and consultancy services to support positive culture change in any organisation. We are constantly expanding and sharing knowledge with customers and the wider HR community through a wide range of initiatives including our free HR resources, popular monthly webinars and the top-ranking business podcast – The HR Uprising Podcast. Our Software Support Team is based at our UK-based Head Office, so if you have a problem or query you can call or email the helpdesk and receive a timely response from a real person. We have a strong history of integrating with other HR systems and working with clients to develop bespoke functionality. Awards and Accolades We are honoured to have achieved a number of industry awards, accolades and accreditations. They are a clear indication of our commitment to offering the very best to our customers and underpin our vision to be the UK Market Leader for Performance and Talent Management Software and Services. As a business, we are very proud of our achievements and recognition by our peers, customers and industry experts of our successes and the excellence of our products and services. We have chosen to align ourselves with the relevant quality benchmarks to ensure we are always using the best practice approaches to fulfil our promise to deliver the highest quality product and services to our customers. Association with all relevant business and industry bodies helps us to maintain our awareness of the latest thinking in HR, technology, what’s happening in the UK economic landscape and most importantly what issues our customers and prospects are facing that we can help resolve.

River Network

river network

Derbyshire

One of the UK’s most loved and popular evangelists, Terry has been described as a tonic: humorous, high energy, yet still vulnerable and relational. Using the strong gift of encouragement placed in him, Terry shares the full Gospel message that has so radically changed him: a miraculous testimony of healing and total redemption from brokenness, severe drug addiction & crime. This transformation has seen him become a graduate of and speaker at two bible colleges, further rising to become a CEO within the Christian charity and media sector, influencing and helping thousands worldwide. Terry is a creative communicator with an instant appeal that transcends all cultures, people groups & denominations. His much-appreciated art of motivational faith, coupled with deep insight, helps people to discover (or rediscover) their God-given purpose and spiritual vitality! His manner is at once humorous, friendly & and deeply impacting – and opens the door to life, salvation and healing, in a demonstration of the incredible power of the Spirit. He is also an Ambassador for Compassion UK. JILL Terry’s wife and partner in life, Jill, is a source of strength and inspiration to all Terry is and has accomplished, and she often sings when accompanying Terry on speaking engagements. They come as a great team! Jill loves chocolate, music, and fashion – working as a stylist for some of the world’s leading brands, dressing the housewife to the celebrity! She is also an accomplished worship leader, singer, song-writer and author. Alongside Terry’s testimony of complete transformation, Jill has her own, different testimony. Having watched her parents’ heartache as her older brother suffered tragically under the effects of extreme bullying from a young age, and the dependency that this created in him, Jill determined early in life to be completely independent – a burden to no one and reliant on nobody. This led to unrealistic perfectionistic tendencies and incredible pressure during her twenties. It was not until Jill was in her thirties that she was able to make the paradigm shift to be free of the intensity of perfectionism, leaning into the wisdom of Psalm 138: Psalm 138:8 (AMPC) 8 The Lord will perfect that which concerns me; Your mercy and loving-kindness, O Lord, endure forever—forsake not the works of Your own hands. What a relief it is to realise that it is the Lord who perfects, not us!!! We can only truly please God by having faith in Him, not by how perfect we try to be. Jesus finished all, accomplished all, at the cross, so that now, as the writer of Hebrews declared, we can “fearlessly and confidently and boldly draw near to the throne of grace (the throne of God’s unmerited favour to us sinners), that we may receive mercy [for our failures] and find grace to help in good time for every need [appropriate help and well-timed help, coming just when we need it].” (Hebrews 4:16Amplified Bible, Classic Edition (AMPC)) Both Terry & Jill are ordained by RMI and hold RMI Ministerial Association. In 2018 both Terry & Jill received Honorary PhD Doctorates in Christian Ministry from Excel Christian University for over 20 years of Ministry, Leadership, Service & authoring many books & musical publications. One of the UK’s most loved and popular evangelists, Terry has been described as a tonic: humorous, high energy, yet still vulnerable and relational. Using the strong gift of encouragement placed in him, Terry shares the full Gospel message that has so radically changed him: a miraculous testimony of healing and total redemption from brokenness, severe drug addiction & crime. This transformation has seen him become a graduate of and speaker at two bible colleges, further rising to become a CEO within the Christian charity and media sector, influencing and helping thousands worldwide. Terry is a creative communicator with an instant appeal that transcends all cultures, people groups & denominations. His much-appreciated art of motivational faith, coupled with deep insight, helps people to discover (or rediscover) their God-given purpose and spiritual vitality! His manner is at once humorous, friendly & and deeply impacting – and opens the door to life, salvation and healing, in a demonstration of the incredible power of the Spirit. He is also an Ambassador for Compassion UK.

Digital West Midlands

digital west midlands

London

We are pleased to share that WMCA have now launched the West Midlands Digital Roadmap, which was unveiled recently at WM Venturefest. Please see the official press release below: WMCA unveils plan for region’s digital future The West Midlands Combined Authority (WMCA) has launched its plan to give the region a digital reboot, with an aim to tackle digital exclusion, reach net zero and support a post-Covid recovery. The WMCA Digital Roadmap was presented at Venturefest West Midlands, one of the region’s top business events for digital entrepreneurs. This year’s keynote speaker was Ben Francis, the West Midlands-based founder of billion-dollar sportswear brand Gymshark. The plan outlines five missions to digitise the region, including becoming the UK’s best digitally connected region and increasing access to digital opportunities by tackling digital exclusion. The plan will build on the successes of the region’s 5G testbed and its innovation in transport, and make the most unique regional opportunities like HS2, the Commonwealth Games, and Coventry City of Culture. The Digital Roadmap was launched at Venturefest by Andy Street, Mayor of the West Midlands. He said: “This Roadmap sets out an ambitious plan for the West Midlands – to become a technologically advanced, forward looking digital economy, where everybody has access to the internet and data is used to improve our public services. Imbedding the latest technology into our economy will also help us reach net zero, where innovation still has a huge role to play in reducing the burden on us to change the way we live our lives. “Growth has been impacted by the coronavirus pandemic, but despite the adversity, there is also opportunity. The pandemic has accelerated the switch to digital and highlighted the need for a better-connected economy. To bounce back, we must weave digital into the way we do business. This means more digital bootcamps to train us for the jobs of the future; more digital devices to connect our residents to opportunities; and more innovation to help us reduce our carbon footprint and save the planet.” The Roadmap has been developed over the last six months and has been approved by the WMCA Board. As well as aiming to make the West Midlands the most digitally connected region in the UK, the roadmap aims to address the issue of the ‘digital divide’. Since the start of the pandemic many firms have quickly adapted to their employees working from home and communicating online. However, lots of small business have struggled to adopt technology fast enough and some families have struggled with home schooling due to a lack of devices or unaffordable connections. The plan sets out to ensure the region remains number one in leadership on 5G, there will be an accelerated full fibre rollout, and 4G connectivity will be boosted. The roadmap highlights key sectors to support where the region is already globally competitive: Connected and Autonomous Vehicles (CAV) in Coventry; data-driven healthcare in Birmingham and Solihull, and the gaming industry’s ‘Silicon Spa’ in Warwickshire. Venturefest West Midlands was founded to provides entrepreneurs, investors and innovators to meet, engage and exchange ideas for co-operation and collaboration, particularly in the fields of science and emerging technologies. It is led by the WMCA along with local enterprise partnerships, universities and business organisations. Also speaking at the event was Kari Lawler who launched a start-up at the age of 14 and is also a member of the Young Combined Authority said: “Through my AI youth initiative, YOUTH4AI I have been able to communicate to young people the importance and possibilities of AI. “The West Midlands has a young population which will benefit from a decrease in the digital divide and an increase in digital connectivity.” Cllr Patrick Harley, WMCA portfolio lead for Culture and Digital and leader of Dudley Council said: “Digital connectivity is going to be vital to our economic recovery and harnessing digital innovation will enable economic growth for the next decade and beyond. “This roadmap will help us realise the potential of digital to transform our economy and build economic resilience, firmly putting the West Midlands on the map as the most digitally connected region.”

Steer Training Academy

steer training academy

Steer Training Academy is a leading provider of specialised training solutions to individuals and employers within the Health and Social Care sector. Our innovative e-portfolio of accredited courses, ranging from entry level right through to leadership qualifications, provides today’s busy learners with opportunity and flexibility to learn at a pace that is right for them. With City and Guilds accredited Training Centres in Northern Ireland (NI) and Republic of Ireland we are well positioned deliver top quality practical skills training in a convenient manner for our learners. We believe in your potential and with continued support from our award-winning training team, we will enable you to gain your qualifications and advance in your career. OUR MISSION Steer Training Academy has been established by industry experts to offer flexible, innovative training that works around you. With an expansive e-portfolio of accredited courses available and an award-winning team to deliver any practical training required, our blended learning approach aims to streamline the training process within the Health and Social Care sector. OUR TEAM VICTORIA SMITTON Trainer/Assessor I have been working in the field of care for the last 16 years, I have worked in many roles including office based and manager based roles in the community where I completed my NVQ Level 4 Registered Mangers award and mentored new staff, as well as ongoing monitoring and supervision of practice. Within the last 3 years I have completed my QCF Level 3 Diploma in Health and Social Care, Level 4 Certificate in Assessing and Certificate in Teaching through University of ulster. I am currently completing my Internal Verifiers Award at Level 4 and involved in development and design of an e-learning platform to deliver a blended learning programme within the field of Health and Social Care. I am passionate about the quality of care being delivered and believe it is reflected in the quality of training and opportunities available to the staff. ARLENE MCCRUM Trainer/Assessor I have been working in the field of care for the last 28 years, I started my career as a care assistant working in a nursing home and then in the community providing care and support to individuals living in their own homes. I completed NVQ Level 3 in Health & Social Care, where it gave me the opportunity to develop in my career. Other areas of training I have completed are; BTEC Level 3 PTTLs, ILM Level 3 Management, Level 4 Certificate in Assessing, Certificate in teaching through University of Ulster. For me, I believe that having started at the bottom of the ladder and progressed to where I am today, gives me a better understanding of what is required to deliver the standard of care needed for those who receive it. Hopefully my journey will encourage others who may have the skills and zeal to progress in their career. KIMBERLEY NEILL MCCREADY Commercial Manager Having worked as a Training Specialist for a number of years, I fully understand the importance of good quality training and the difference this can make to an individual, an organisation and an industry as a whole. Whether it's enhancing a career or starting afresh, training and development is so important and it's something I am very passionate about. Learning is a continuous process and it's something I do everyday. OUR VALUES Learners are at the core of Steer Training and they receive the best standard in training. The organisation operates around these 5 principles: Excellence: With a commitment to excellence, we strive to offer the best training solutions to our learners Integrity: It's all about being open, honest and respectful towards our colleagues, our learners and other stakeholders always. Teamwork: We believe in the power of working together, supporting each other to achieve your goals Passion: We're passionate about our learners and the training & development opportunities we offer. We are continuously moving forward, improving and innovating Accountability: We promote reliability and personal responsibility throughout our organisation, our services and our stakeholders

The Market Research Society (MRS)

the market research society (mrs)

London

Research, insight and analytics stand at the heart of all well-informed commercial, social and political decisions. Insight into what makes a product, business initiative or government policy work is often the hidden – yet defining – factor between success and failure. It is our sector that provides the deeper intelligence needed for our world today. Here is a definition of market and social research from the MRS Code of Conduct. "Research is the collection, use, or analysis of information about individuals or organisations intended to establish facts, acquire knowledge or reach conclusions. It uses techniques of the applied social, behavioural and data sciences, statistical principles and theory, to generate insights and support decision-making by providers of goods and services, governments, non-profit organisations and the general public." The Market Research Society (MRS) is the UK professional body for research, insight and analytics. We recognise 5,000 individual members and over 500 accredited Company Partners in over 50 countries who are committed to delivering outstanding insight. As the regulator, we promote the highest professional standards throughout the sector via the MRS Code of Conduct. MRS supports the sector with specialist training and qualifications, professional membership, company accreditation, cutting-edge conferences, glittering awards and advice on best practice. Professional development – Through qualifications, CPD, mentoring, skills mapping and specialist training, we upskill individuals and organisations within the sector. Thought leadership – We publish the award-winning Impact magazine, provide 40 e-books and free webinars, as well as the scholarly International Journal of Market Research (IJMR). We also run the research sector's own think tank MRS Delphi Group which publishes white papers on burning issues such as privacy, data integration and prediction. Awards – MRS hosts the sector’s key awards including the Excellence Awards, the Operations Awards and MRS Awards for outstanding individuals and organisations. Events – Our comprehensive events programme including specialist conferences, the Annual Conference, Speaker Evenings, regional and specialist events plus a Roadshow. The changing sector Our sector is growing and changing. 73,000 professionals now work in research and insight with the UK sector worth £4.8 billion, an increase of £2 billion since 2012. Analytics alone has grown 350% in four years. A new set of skills are increasing required to work within insight including storytelling, commercial acumen and agile thinking. These were the findings of a joint MRS/PwC report 'The Business of Evidence 2016'. What MRS does for the sector MRS consults with business and government leaders to ensure that research stays at the forefront of commercial and political agendas. We work on your behalf to ensure the sector stays relevant and recognised. The MRS Code of Conduct– Adherences to the MRS Code, as a regulator practitioner or supplier, is a pre-requisite for many key commercial tenders and government rosters. Procurement best practice – We consult with business and government on best practice procurement for research. Regulatory exemptions – We liaise with telephone regulators and suppliers to ensure that Company Partners are clearly differentiated from other telephone activities, such as direct marketing, and exempt from regulatory requirements. Market insight – We provide the MRS League Tables, MRS Annual Survey and the MRS Quarterly Trends Analysis to reveal the key market and industry trends. Freephone verification service – We provide a Freephone service where everyone can check the validity of research suppliers through our online register or via 0800 9759596. What else we provide MRS also provides a host of support services and initiatives to ensure professionals and organisations stay connected, relevant and able to generate business. Research Jobfinder– the specialist jobs board for the insight sector, Research Jobfinder features over 700 positions. Research Live– the definitive daily news site for the sector also featuring in-depth articles from Impact magazine. Research Buyers Guide (RBG) – Used by client researchers and procurement professionals, RBG is the only source of accredited research suppliers in the UK and Ireland. Fair Data– Fair Data is a recognised data compliance mark that enables consumers to make educated choices about their personal data. Research for Small Businesses– Tips and case studies for how SMEs can use research to grow their business.

Ben England Music

ben england music

Bradley Stoke

Ben England BA (Hons), PGCE, BEM is a music graduate of Bristol University, where he specialised in musical analysis, composing and musical direction. He trained as a conductor with Dr Alan Rump and Dr Adrian Beaumont, before going on to study conducting with Denise Ham of the London Conducting Academy. After graduation, Ben sang with groups as diverse as the New English Orchestra, the Bristol Chamber Choir, Bristol Opera, the Exultate Singers and the Choir of Clifton Cathedral. A bass baritone, he has performed widely as an oratorio and operatic singer, including lead roles in The Cunning Little Vixen and Der Mond (for Bristol Opera), The Magic Flute and the Pirates of Penzance. Ben currently teaches singing to adults and young people across the Bristol area. Ben is a former Musical Director of Bristol Opera, where he led the company in successful performances of Handel’s Samson and Lakmé by Delibes and he has led numerous choirs in and around Bristol for the past 20 years, including the large Bristol Cabot Choir and the Bristol Gilbert and Sullivan Operatic Society and a number of smaller choirs. Having qualified as an Advanced Skills Teacher (AST) of Music through the DfE Fast-Track Teaching programme, Ben worked for South Gloucestershire as a Head of Music and county Music and Music Technology specialist for eight years. In 2011 Ben took up the role of Director of Music at Colston’s Girls’ School, where he ran music across five schools (including four primary schools) from 2011-2016. His work as an educator brought him to the national stage on numerous occasions, as he lectured on music and leadership at conferences for the DfES and the National Association of Head Teachers. Ben has worked extensively with professional composers to champion their music, often commissioning and performing new works. These composers include local musicians Richard Barnard and Eric Wetherell, as well as more recently the eminent John Rutter and conducting a premiere by the renowned composer Patrick Hawes. Since leaving teaching, Ben has worked on a freelance basis for Bristol Plays Music, the music education hub for the City of Bristol, based at the Bristol Beacon (formerly Colston Hall). In this role he has organised and coordinated major performances at the Colston Hall, Bristol Cathedral and further afield. He managed the Bristol Youth Choir from 2016-2017 and coordinated the live BBC Radio/TV music broadcast from Southmead Hospital on BBC Music Day 2017. He has written award-winning education materials and been nominated for three national Music Teacher awards for his work on projects such as the Bristol/Monteverdi 450 choral workshops and university seminar and the Bristol Minute of Listening. He is the author of the curriculum materials for the planned international 2021 Berlioz celebrations. During the Coronavirus outbreak of 2020, Ben established HOMECHOIR, a free YouTube channel on which he broadcasts a range of free musical and educational programmes including choir rehearsals, music theory teaching and a Sacred Sing on Sunday mornings. In October of 2020, Ben (as founder of homechoir) was awarded the British Empire Medal (BEM) by Her Majesty the Queen for services to the community during the COVID-19 outbreak. Following the success of the Quarantine Choir, Ben was appointed Musical Director of the Self-Isolation Choir (founded by inspirational business leader Mark Strachan) which in 2020 has grown to one of the largest choirs in the world. Their inaugural project Messiah at Home was produced with some of the world’s greatest musicians including Laurence Cummings, Carolyn Sampson and Jennifer Johnstone and gained international attention. Messiah at Home was featured on the national BBC Evening News, all the BBC radio stations, NHK (Japan) CBS (USA) and many more – and has become part of the official Wikipedia entry for Messiah. The choir has grown to 12,000 strong and has recorded such amazing works as Mendelssohn’s Elijah, Mahler’s 2nd Symphony, Mozart’s Requiem and Allegri’s Miserere – working with the world-famous choir Tenebrae and their conductor, Nigel Short. Ben conducted the Self-Isolation Choir in the World Premiere of Still, Still the Night by Patrick Hawes in December 2020, and their version of Hawes’ Quanta Qualia was played on Radio 4’s Desert Island Discs in March 2021. Ben is much in demand as a choral leader and has taken on the Musical Directorship of the UWE Singers, a large SATB choir based at the University of the West of England. Ben lives in the South-West of the UK with his wife Ana and their children Katie and Bobby.

Creative Arts Mentoring

creative arts mentoring

London

Artist Mentor enables contemporary artists and creative professionals to make significant changes in their work and lives. We have mentored and coached hundreds of creative clients from across the globe to improve their work, lives, businesses, and their careers. We love helping creative people be more successful. Take your moonshot! Ceri hand talks about the services that Artist Mentor provides, and how, with the right kind of tailored coaching, you can achieve creative, professional and personal goals that may have previously eluded you. [The video will open in a pop-up window] Whether you want to make better work, attract more studio visits, exhibitions, build your network, create a more compelling website, make more income, or get that new job, we can help you shine. Together we take stock of your work and creative journey to date, clarify your strengths, purpose, and opportunities, and define the steps you need to take to achieve your goals. We work with individuals over an agreed period, as a challenging, critical friend, providing accountability to ensure lasting transformation. We plan with you how to integrate what you’ve learned within your everyday life and schedule, ensuring you continue to thrive. We provide one-to-one and group sessions, providing learning and skill sharing opportunities through expert led classes, resources and free community events and resources. We also have a network of Associate Mentors we provide regular work to - a diverse mix of experienced artists, curators, educators and gallerists, enabling us to respond to increased demand and support a growing range of client and sector needs. All sessions are confidential and your Artist Mentor mentor or coach will be a committed, trusted critical friend. Why get a Mentor or Coach? If you’re a creative, chances are you’re an introvert, deep thinker and highly sensitive - great qualities for realising innovative work! Unfortunately, we know that a high percentage of creative people can often feel isolated, rejected, and suffer from self-doubt, negative self-talk, or imposter syndrome. Old stories may weigh heavily and inhibit your growth, or you get stuck in a fear of failure loop or suffer from self-destructive habits. It might be that you simply can’t see the wood from the trees and have lost sight of your priorities or strengths. Having a trusted champion, committed to helping you flourish, helps you identify and make the changes necessary to reach your goals. A mentor or coach believes in you, recognises your special sauce, identifies opportunities, new tools, and growth potential with you, setting you challenges or targets to help you take the appropriate steps. What's the difference between Mentoring and Coaching? Mentoring A Mentor can serve as a critical sounding board at critical points throughout your creative career, providing an insider's perspective and guidance you may not be able to get from other sources. The role of a mentor is to listen, learn, and advise and is usually a longer-term relationship. A mentor can help you excel in your practice and career, and become the best version of yourself, helping you achieve your goals, introducing you to new ways of thinking, challenging your limiting assumptions, signposting, and offering critical feedback. A mentor will often draw on their personal experiences and expertise to help advise and encourage dialogue with their mentee. This could be in the form of sharing a story, tools, resources, or lessons learned from a challenge they overcame in their career. This kind of personal dialogue is encouraged in a mentoring relationship. Coaching A Coach encourages self-discovery and growth to secure lasting change. Together we assess your current situation and challenges, identify limiting beliefs, interrogate, and address perceived obstacles. We create a safe thinking environment, ask incisive questions and devise a custom plan of action designed to help you achieve specific outcomes. We nurture creative strategies based on what fits best with your goals, personality and vision and foster accountability to increase productivity. Coaching partnerships are usually more short term than mentoring relationships, as they are usually objective driven and more structured. Someone may seek out a coach to help them develop a specific skill or work through a particular limiting belief. The coaching could well end once that skill or objective had been acquired. A coach can help increase your self-awareness: identifying areas for improvement, and challenging assumptions that may be preventing you achieve your goals. Coaching is often used for the development of leadership skills, where they may train you in the art of questioning to equip you to manage others better or identifying limiting beliefs in yourself. The relationship between a client and their coach is a collaborative creative partnership.

Skylark Global

skylark global

Uxbridge

Skylark has established its operations in year 2002 having its primary focus on providing software services and providing IT enabled services. However, we gradually developed our expertise in providing various outsourcing services like Data Conversion Services, data entry, Image indexing services, customer care, transaction processing and other value added services. Over a decade the company has developed and expanded its operations. This is evident as now we are 200 employees company. We have been instrumental in providing Employment opportunities not only for the candidates located in heart of the Kolhapur city but from nearby villages. Our Human Resources team has mainly focused on providing employment opportunities not only to the candidates belonging to lower strata of the society but also for physically challenged people. We call ourselves as an “Employee Centric company” and have motivated our employees to display the core values of always being Available, Attentive and Reliable to our customers. It has helped us to be a preferred outsourcing partner to our client. We have developed a culture to go one step ahead to provide something called as “Customer delight”. We have a strong and experienced Leadership & Human resources team which is consistently helping us to achieve our desired growth and objectives. Day by day we have continued our development, expanded our operation and have invested in technology. We have developed new method of training so that we can deliver the quality output to our client. We are following the Best practices and highly committed to deliver high quality data, customer service, electronic stapling and Mortgage document indexing services etc. We provide service to huge magnitude of clients from simple one time keying requirements or complex multi entry and multi levels of quality checking entries. Our customers are from all market sectors, including both Small/Medium sized Companies. We are strongly committed to deliver superior quality, at the low cost & timely solutions to our clients. Today’s business environment is volatile and we are adapting new technologies to achieve maximum profitability by using the method of maximum utilization of resources. We see the world through our client’s eyes and identify key issues in customer’s business so that we can provide end to end services solutions to those areas. We believe in maintaining long term relationship with our client. We are committed to provide best-in-class services to our clients and believe in continuously developing a business, which will allow us to provide long term and continuing benefits to our clients. Vision Our vision is to be a fastest growing BPO serving Domestic as well as International clients. We want to be a “Trustworthy & Self-driven Partner” for our clients. We want to be a socially responsible organization by building and developing a competent workforce from various labor pools and want to create maximum employment opportunities for all the sections of the society. Mission We at Skylark want to create a better customer experience by continually improving our processes and methods to achieve highest level of “Customer delight”. Quality Policy Skylark Global BPO is committed to Provide Business process management solutions, Document processing services and Bulk Data Entry Services for Domestic and Internationals clients with quality service to exceed customer requirements with global bench marking for quality and cost effectiveness with high degree of customer orientation and market responsiveness. We will achieve this through the best practices followed in each process, team effort, technology, maintaining effective management system and continual improvement of our processes. Rural BPO Our organisation collaborates social responsibility along with business objectives to make these initiatives a vital part of the organisation’s cost effective approach. Over the years, we have adopted a thoughtful approach and have taken steps to address key areas which have an impact on society. The organisation drives these initiatives which are led by our Senior Management and is promoted across the organisation. We are thoroughly committed to bring about a change in the key areas which has a significant impact on the society. Our objective is to groom and provide employment opportunities for people in rural areas especially rural women through value added training and Learning & Development initiatives for building future Managers & leaders. This initiative opens up opportunities for individuals, who otherwise would not have a chance to gain employment opportunities. The key objective is to help the society and inspire the lives of the underprivileged and extend our support in the upliftment of the society. This initiative provides employment opportunity and benefits to: Individuals in remote rural areas who do not have good employment opportunities in their home towns and villages and are therefore forced by circumstances to migrate in large numbers to the cities. Women who are unable to attend regular jobs due to family priorities but still need to support the family income. Create employment opportunities for spouses/children of factory workers who would otherwise have no employment opportunities.