Name: TOGAF® EA Course - Foundation and Practitioner (Level 1 and 2)
Price: 1419 GBP
Availability: InStock

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician | Functional Skills IT | Encryption | Cloud Computing ( CompTIA Cloud+ (CV0-002)) | Cyber Security | Data Center Training | Cisco ASA Firewall and much more...</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Prepare for a career in the high-growth field of IT; no experience or degree required. Get comprehensive training designed by professionals and get on the fast track to a competitively paid job. There are 140,500 UK job openings in IT and a &pound;29,800 average entry-level salary in IT support.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The role of IT Support Technician is vital within any business, and with our IT Support Technician, your skills will be highly in demand. You&#39;ll be a valued member of the team, keeping computers running smoothly and precious data protected.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Along with IT Support Technician with Data Security &amp; Cyber Security Training Bundle, you will get an original hardcopy certificate, a transcript and a student ID card.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Courses included in this IT Support Technician with Data Security &amp; Cyber Security Training Bundle?</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: </strong>IT Support Technician Training<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02: </strong>Functional Skills IT<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03: </strong>Encryption</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 04: </strong>Learning Computers and Internet Level 2<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 05: </strong>Complete Windows 10 Troubleshooting for IT HelpDesk<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 06: </strong>Building Your Own Computer<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 07: </strong>Cyber Security Incident Handling and Incident Response</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 08: </strong>Secure Programming of Web Applications</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 09: </strong>Cloud Computing / CompTIA Cloud+ (CV0-002)<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 10: </strong>Data Center Training Essentials: General Introduction</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 11: </strong>Data Protection and Data Security Level 2</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 12: </strong>ChatGPT Crash Course</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn the essential skills to start a new career as an IT technician with this comprehensive IT Support Technician.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This 11-course package has been specially designed by industry experts to teach the IT skills necessary for you to develop a successful career as an IT technician.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Covering everything from IT fundamentals to software development, mobile devices, networking, computer hardware, cloud computing, cybersecurity, malware removal and access management to cryptography and PKI, this course is the essential, all-inclusive training programme for anyone interested in a career in IT.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Take this course anywhere and at any time. Don&#39;t let your lifestyle limit your learning or your potential.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IT Support Technician with Data Security &amp; Cyber Security Training has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The only thing you need to take IT Support Technician is Wi-Fi and a screen. You&#39;ll never be late for class again.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Experienced tutors and mentors will be there for you whenever you need them and solve all your queries through email and chat boxes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Benefits you&#39;ll get choosing Apex Learning for this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician with Data Security &amp; Cyber Security Training</strong>:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">One payment but lifetime access to 11 CPD courses</li><li fr-original-style="" style="box-sizing: border-box;">Certificates and student ID for the title course included in a one-time fee</li><li fr-original-style="" style="box-sizing: border-box;">Full tutor support available from Monday to Friday</li><li fr-original-style="" style="box-sizing: border-box;">Free up your time - don&#39;t waste time and money travelling for classes</li><li fr-original-style="" style="box-sizing: border-box;">Accessible, informative modules taught by expert instructors</li><li fr-original-style="" style="box-sizing: border-box;">Learn at your ease - anytime, from anywhere</li><li fr-original-style="" style="box-sizing: border-box;">Study the course from your computer, tablet or mobile device</li><li fr-original-style="" style="box-sizing: border-box;">CPD accredited course - improve the chance of gaining professional skills</li><li fr-original-style="" style="box-sizing: border-box;">Gain valuable knowledge without leaving your home</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So enrol now in this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician with Data Security &amp; Cyber Security Training</strong> to advance your career!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician with Data Security &amp; Cyber Security Training</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Starting your career as an <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician</strong> opens endless career possibilities in the IT industry. It provides you with the foundations needed to climb the career ladder and specialise in a certain discipline, be it networking or cybersecurity. As an<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> IT Support Technician,</strong> you will be the first point of call should employees have any issues or need any changes, such as; forgotten passwords, viruses or email issues. So, if helping people with technical issues sounds like something you could do, this is the ideal career for you.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Curriculum of IT Support Technician with Data Security &amp; Cyber Security Training Bundle</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: IT Support Technician Training</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Section 01: How People Use Computers</li><li fr-original-style="" style="box-sizing: border-box;">Section 02: System Hardware</li><li fr-original-style="" style="box-sizing: border-box;">Section 03: Device Ports and Peripherals</li><li fr-original-style="" style="box-sizing: border-box;">Section 04: Data Storage and Sharing</li><li fr-original-style="" style="box-sizing: border-box;">Section 05: Understanding Operating Systems</li><li fr-original-style="" style="box-sizing: border-box;">Section 06: Setting Up and Configuring a PC</li><li fr-original-style="" style="box-sizing: border-box;">Section 07: Setting Up and Configuring a Mobile Device</li><li fr-original-style="" style="box-sizing: border-box;">Section 08: Managing Files</li><li fr-original-style="" style="box-sizing: border-box;">Section 09: Using and Managing Application Software</li><li fr-original-style="" style="box-sizing: border-box;">Section 10: Configuring Network and Internet Connectivity</li><li fr-original-style="" style="box-sizing: border-box;">Section 11: IT Security Threat Mitigation</li><li fr-original-style="" style="box-sizing: border-box;">Section 12: Computer Maintenance and Management</li><li fr-original-style="" style="box-sizing: border-box;">Section 13: IT Troubleshooting</li><li fr-original-style="" style="box-sizing: border-box;">Section 14: Understanding Databases</li><li fr-original-style="" style="box-sizing: border-box;">Section 15: Developing and Implementing Software</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How will I get my Certificate?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After successfully completing the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician with Data Security &amp; Cyber Security Training Bundle</strong> course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PDF Certificate: Free (Previously, it was &pound;6*11 = &pound;66)</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hard Copy Certificate: Free (For The Title Course: Previously it was &pound;10)</strong></li></ul><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD Points:</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        125 CPD hours/points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician </strong>course is suitable for anyone wanting to learn how things work regarding technology, whether for career purposes or to quench your thirst.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        </h2><div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career Path:</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Support Manager</li><li fr-original-style="" style="box-sizing: border-box;">Support Associate</li><li fr-original-style="" style="box-sizing: border-box;">Support Technician</li><li fr-original-style="" style="box-sizing: border-box;">Customer Support</li><li fr-original-style="" style="box-sizing: border-box;">Support Specialist</li><li fr-original-style="" style="box-sizing: border-box;">Technical Support Engineer</li><li fr-original-style="" style="box-sizing: border-box;">Technician</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates:</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"> <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will get the Hard Copy certificate for the title course (<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician Training</strong>) absolutely Free! Other Hard Copy certificates are available for &pound;10 each. </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please Note:</strong> The delivery charge inside the UK is &pound;4.99, and the international students must pay a &pound;9.99 shipping cost.</p> </div>
        <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>

                        </div>

Overview
IT (Information Technology) Support Technician | Functional Skills IT | Encryption | Cloud Computing ( CompTIA Cloud+ (CV0-002)) | Cyber Security | Data Center Training | Cisco ASA Firewall and much more...
Prepare for a career in the high-growth field of IT (Information Technology); no experience or degree required. Get comprehensive training designed by professionals and get on the fast track to a competitively paid job. There are 140,500 UK job openings in IT (Information Technology) and a £29,800 average entry-level salary in IT support.
The role of IT (Information Technology) Support Technician is vital within any business, and with our IT (Information Technology) Support Technician, your skills will be highly in demand. You'll be a valued member of the team, keeping computers running smoothly and precious data protected.
Along with IT (Information Technology) Support Technician with Data Security & Cyber Security Training Bundle, you will get an original hardcopy certificate, a transcript and a student ID card.
Courses included in this IT (Information Technology) Support Technician with Data Security & Cyber Security Training Bundle?
Course 01: IT Support Technician Training
Course 02: Functional Skills IT
Course 03: Encryption
Course 04: Learning Computers and Internet Level 2
Course 05: Complete Windows 10 Troubleshooting for IT HelpDesk
Course 06: Building Your Own Computer
Course 07: Cyber Security Incident Handling and Incident Response
Course 08: Secure Programming of Web Applications
Course 09: Cloud Computing / CompTIA Cloud+ (CV0-002)
Course 10: Data Center Training Essentials: General Introduction
Course 11: Data Protection and Data Security Level 2
Course 12: ChatGPT Crash Course
Learn the essential skills to start a new career as an IT (Information Technology) technician with this comprehensive IT (Information Technology) Support Technician.
This 11-course package has been specially designed by industry experts to teach the IT (Information Technology) skills necessary for you to develop a successful career as an IT (Information Technology) technician.
Covering everything from IT fundamentals to software development, mobile devices, networking, computer hardware, cloud computing, cybersecurity, malware removal and access management to cryptography and PKI, this course is the essential, all-inclusive training programme for anyone interested in a career in IT. 
Take this IT (Information Technology) Support Technician course anywhere and at any time. Don't let your lifestyle limit your learning or your potential.

IT (Information Technology) Support Technician with Data Security & Cyber Security Training has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows.
The only thing you need to take IT Support Technician is Wi-Fi and a screen. You'll never be late for class again.
Experienced tutors and mentors will be there for you whenever you need them and solve all your queries through email and chat boxes.
Benefits you'll get choosing Apex Learning for this IT (Information Technology) Support Technician with Data Security & Cyber Security Training:
One payment but lifetime access to 11 CPD courses
Certificates and student ID for the title course included in a one-time fee
Full tutor support available from Monday to Friday
Free up your time - don't waste time and money travelling for classes
Accessible, informative modules taught by expert instructors
Learn at your ease - anytime, from anywhere
Study the course from your computer, tablet or mobile device
CPD accredited course - improve the chance of gaining professional skills
Gain valuable knowledge without leaving your home
So enrol now in this IT (Information Technology) Support Technician Support Technician with Data Security & Cyber Security Training to advance your career!
Description
IT Support Technician with Data Security & Cyber Security Training
Starting your career as an IT Support Technician opens endless career possibilities in the IT industry. It provides you with the foundations needed to climb the career ladder and specialise in a certain discipline, be it networking or cybersecurity. As an IT Support Technician, you will be the first point of call should employees have any issues or need any changes, such as; forgotten passwords, viruses or email issues. So, if helping people with technical issues sounds like something you could do, this is the ideal career for you.
Curriculum of IT Support Technician with Data Security & Cyber Security Training Bundle
Course 01: IT Support Technician Training
IT (Information Technology) Section 01: How People Use Computers
IT (Information Technology) Section 02: System Hardware
IT (Information Technology) Section 03: Device Ports and Peripherals
IT (Information Technology) Section 04: Data Storage and Sharing
IT (Information Technology) Section 05: Understanding Operating Systems
IT (Information Technology) Section 06: Setting Up and Configuring a PC
IT (Information Technology) Section 07: Setting Up and Configuring a Mobile Device
IT (Information Technology) Section 08: Managing Files
IT (Information Technology) Section 09: Using and Managing Application Software
IT (Information Technology) Section 10: Configuring Network and Internet Connectivity
IT (Information Technology) Section 11: IT Security Threat Mitigation
IT (Information Technology) Section 12: Computer Maintenance and Management
IT (Information Technology) Section 13: IT Troubleshooting
IT (Information Technology) Section 14: Understanding Databases
IT (Information Technology) Section 15: Developing and Implementing Software
How will I get my Certificate?
After successfully completing the IT Support Technician with Data Security & Cyber Security Training Bundle course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.
CPD Points: 
125 CPD hours/points Accredited by CPD Quality Standards for IT Support Technician.
Who is this course for? 
This IT Support Technician course is suitable for anyone wanting to learn how things work regarding technology, whether for career purposes or to quench your thirst.
Career Path: 
IT Support Technician:
Support Manager
Support Associate
Support Technician
Customer Support
Support Specialist
Technical Support Engineer
Technician

Apex Learning

IT Technician

IT Support

Data Protection

Cyber Security

IT (Information Technology)

ChatGPT

IT (Information Technology) Support Technician

General Admission

<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></h3>
<span fr-original-style="" style="box-sizing: border-box;">This comprehensive course on IT for Dummies will deepen your understanding on this topic.</span>

<span fr-original-style="" style="box-sizing: border-box;">After successful completion of this course you can acquire the required skills in this sector. This IT for Dummies comes with accredited certification which will enhance your CV and make you worthy in the job market.</span>

<span fr-original-style="" style="box-sizing: border-box;">So enrol in this course today to fast track your career ladder.</span>
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How will I get my certificate?</strong></h3>
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is this course for?</strong></h3>
<span fr-original-style="" style="box-sizing: border-box;">There is no experience or previous qualifications required for enrolment on this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT for Dummies</strong></span><span fr-original-style="" style="box-sizing: border-box;">. It is available to all students, of all academic backgrounds.</span>
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Requirements</strong></h3>
<span fr-original-style="" style="box-sizing: border-box;">Our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT for Dummies</strong></span><span fr-original-style="" style="box-sizing: border-box;">&nbsp;is fully compatible with PC&#39;s, Mac&#39;s, Laptop,Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.</span>

<span fr-original-style="" style="box-sizing: border-box;">There is no time limit for completing this course, it can be studied in your own time at your own pace.</span>
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career path</strong></h3>
<span fr-original-style="" style="box-sizing: border-box;">Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management, Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc.</span> <h3 fr-original-style="" style="box-sizing: border-box;">Course Curriculum</h3><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">13 sections &bull; 37 lectures &bull; 01:59:00 total length</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: Introduction: 00:01:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Course Outline: 00:06:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: Facts about Information Technology (IT): 00:05:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: What is Information Technology &amp; How IT Works: 00:02:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: IT Components: 00:02:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Hardware: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Examples of Computer: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Computer Hardware Manufacturers: 00:04:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 4: Hardware Jobs: 00:05:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Operating System: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Examples of Operating System: 00:08:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Operating System Jobs: 00:10:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 4: OS Tools Related Jobs: 00:02:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Application/Software: 00:03:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Software Building Tools and Languages: 00:03:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Software/Application Building Jobs: 00:03:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 4: Software/Application User Jobs: 00:03:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Computer Networking: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Computer Network Companies: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Network Jobs: 00:04:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Computer Security: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Security Companies: 00:01:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Security Jobs: 00:03:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: How Information Flow within IT: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Enterprise Level IT Components: 00:02:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Storage: 00:05:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Storage Companies and Technologies: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Jobs in Storage: 00:02:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Database: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Database Type and Technologies: 00:04:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Database Jobs: 00:02:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Virtualisation: 00:03:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: What is Cloud Technology: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Virtualisation and Cloud Companies: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 4: Virtualisation and Cloud Jobs: 00:02:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: IT Management Jobs: 00:03:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Other IT Jobs: 00:09:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Overview
This comprehensive course on IT (Information Technology) will deepen your understanding on this topic. After successful completion of this IT (Information Technology)  course you can acquire the required skills in this sector. This IT (Information Technology) comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this IT (Information Technology) course today to fast track your career ladder.
How will I get my certificate in IT (Information Technology)?
You may have to take a quiz or a written test online during or after the IT (Information Technology) course. After successfully completing the IT (Information Technology) course, you will be eligible for the certificate.
Who is this course for?
There is no experience or previous qualifications required for enrolment on this IT (Information Technology). It is available to all students, of all academic backgrounds.
Requirements
Our IT (Information Technology)  is fully compatible with PC's, Mac's, Laptop,Tablet and Smartphone devices. This IT (Information Technology) course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this IT (Information Technology) course, it can be studied in your own time at your own pace.
Career path
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as:
IT Support Manager
IT Support Associate
IT Support Technician
Customer Support
IT Support Specialist
Technical Support Engineer
IT Technician
Course Curriculum of Diploma in IT (Information Technology)
Unit 1: Introduction
Unit 2: Course Outline
Unit 1: Facts about Information Technology (IT)
Unit 2: What is Information Technology & How IT Works
Unit 1: IT Components
Unit 1: What is Hardware
Unit 2: Examples of Computer
Unit 3: Computer Hardware Manufacturers
Unit 4: Hardware Jobs
Unit 1: What is Operating System
Unit 2: Examples of Operating System
Unit 3: Operating System Jobs
Unit 4: OS Tools Related Jobs
Unit 1: What is Application/Software
Unit 2: Software Building Tools and Languages
Unit 3: Software/Application Building Jobs
Unit 4: Software/Application User Jobs
Unit 1: What is Computer Networking
Unit 2: Computer Network Companies
Unit 3: Network Jobs
Unit 1: What is Computer Security
Unit 2: Security Companies
Unit 3: Security Jobs
Unit 1: How Information Flow within IT
Unit 2: Enterprise Level IT Components
Unit 1: What is Storage
Unit 2: Storage Companies and Technologies
Unit 3: Jobs in Storage
Unit 1: What is Database
Unit 2: Database Type and Technologies
Unit 3: Database Jobs
Unit 1: What is Virtualisation
Unit 2: What is Cloud Technology
Unit 3: Virtualisation and Cloud Companies
Unit 4: Virtualisation and Cloud Jobs
Unit 1: IT Management Jobs
Unit 2: Other IT Jobs


IT Certifications

IT Skills

Computer Skills

Computing & IT

ICDL (International Certification of Digital Literacy)

Limited Time  Sales: CPD Certified | 37 Video Lessons | Free PDF Certificate | Lifetime Access 

Diploma in IT (Information Technology) - CPD Certified 

This Offer is vaild for first 10 Learners Only!!

Limited Time Offer 

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Give a compliment to your career and take it to the next level. This<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> IT Support </strong>will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this IT Support bundle will help you stay ahead of the pack.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Throughout the IT Support programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Along with this IT Support course, you will get <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">11 premium courses, an original Hardcopy</strong>, <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">11 PDF Certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This IT Support Bundle Consists of the following Premium courses: </strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Courses are included in this IT Support Bundle?</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 01: </strong>IT Support Technician Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 02: </strong>Computer Networks Security</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 03:</strong> Encryption</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 04: </strong>Windows 10 Pro Complete Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 05:</strong> Learning Computers and Internet Level 2</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 06: </strong>Building Your Own Computer</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 07:</strong> Cloud Computing / CompTIA Cloud+ (CV0-002)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 08: </strong>Cyber Security Incident Handling and Incident Response</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 09: </strong>Secure Programming of Web Applications</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 10:</strong> Data Center Training Essentials: General Introduction</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 11: </strong>Information Management</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enrol now in IT Support to advance your career, and use the premium study materials from Apex Learning.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This IT Support bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your IT Support expertise and essential knowledge, which will assist you in reaching your goal.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Curriculum: </strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: IT Support Technician Training</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Section 01: How People Use Computers</li><li fr-original-style="" style="box-sizing: border-box;">Section 02: System Hardware</li><li fr-original-style="" style="box-sizing: border-box;">Section 03: Device Ports and Peripherals</li><li fr-original-style="" style="box-sizing: border-box;">Section 04: Data Storage and Sharing</li><li fr-original-style="" style="box-sizing: border-box;">Section 05: Understanding Operating Systems</li><li fr-original-style="" style="box-sizing: border-box;">Section 06: Setting Up and Configuring a PC</li><li fr-original-style="" style="box-sizing: border-box;">Section 07: Setting Up and Configuring a Mobile Device</li><li fr-original-style="" style="box-sizing: border-box;">Section 08: Managing Files</li><li fr-original-style="" style="box-sizing: border-box;">Section 09: Using and Managing Application Software</li><li fr-original-style="" style="box-sizing: border-box;">Section 10: Configuring Network and Internet Connectivity</li><li fr-original-style="" style="box-sizing: border-box;">Section 11: IT Security Threat Mitigation</li><li fr-original-style="" style="box-sizing: border-box;">Section 12: Computer Maintenance and Management</li><li fr-original-style="" style="box-sizing: border-box;">Section 13: IT Troubleshooting</li><li fr-original-style="" style="box-sizing: border-box;">Section 14: Understanding Databases</li><li fr-original-style="" style="box-sizing: border-box;">Section 15: Developing and Implementing Software</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">------------- 10 more premium courses-------------</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How will I get my Certificate?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After successfully completing the IT Support Bundle course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PDF Certificate: Free (Previously it was &pound;6*11 = &pound;66)</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hard Copy Certificate: Free (For The Title Course: Previously it was &pound;10)</strong></li></ul><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        135 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone from any background can enrol in this IT Support bundle.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This IT Support course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support: </strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Support Manager</li><li fr-original-style="" style="box-sizing: border-box;">Support Associate</li><li fr-original-style="" style="box-sizing: border-box;">Support Technician</li><li fr-original-style="" style="box-sizing: border-box;">Customer Support</li><li fr-original-style="" style="box-sizing: border-box;">Support Specialist</li><li fr-original-style="" style="box-sizing: border-box;">Technical Support Engineer</li><li fr-original-style="" style="box-sizing: border-box;">Technician</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"> <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will get the PDF Certificate for the title course (<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician Training</strong>) absolutely Free!</p> </div>
        <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"> <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will get the Hard Copy certificate for the title course (<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician Training</strong>) absolutely Free! Other Hard Copy certificates are available for &pound;10 each. </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please Note: The delivery charge inside the UK is &pound;3.99, and the international students must pay a &pound;9.99 shipping cost.</p> </div>

                        </div>

Take your career to the next level with the IT (Information Technology) Support Fundamentals for IT Support Technicians course. This comprehensive program is designed to equip you with the essential skills and knowledge needed to excel in the IT support field. You will learn how to troubleshoot hardware and software issues, understand network configurations, and provide essential technical assistance, making you a valuable asset in the IT support industry.
The course emphasizes the development of IT competency, focusing on practical skills that are critical for a successful career as an IT support technician. Throughout the programme, you'll gain a deeper understanding of system management, user support, and security best practices. With a focus on problem-solving and customer service, this course will give you the confidence to handle IT support tasks effectively and professionally.
Whether you’re aiming to secure your first job in IT support or elevate your current role, this course offers the expertise you need to stay ahead in the competitive IT job market.
Along with this IT (Information Technology) Support course, you will get 11 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts.
This IT (Information Technology) Support Bundle Consists of the following Premium courses: 
Courses are included in this IT (Information Technology) Support Bundle?
Course 01: IT (Information Technology) Support Technician Training
Course 02: Computer Networks Security
Course 03: Encryption
Course 04: Windows 10 Pro Complete Training
Course 05: Learning Computers and Internet Level 2
Course 06: Building Your Own Computer
Course 07: Cloud Computing / CompTIA Cloud+ (CV0-002)
Course 08: Cyber Security Incident Handling and Incident Response
Course 09: Secure Programming of Web Applications
Course 10: Data Center Training Essentials: General Introduction
Course 11: Information Management
Enrol now in IT (Information Technology) Support to advance your career, and use the premium study materials from Apex Learning.



Learning Outcomes:
Understand the core principles of IT support and technical troubleshooting.
Develop skills in diagnosing and resolving IT hardware and software issues.
Learn how to configure and manage IT networks and systems.
Gain knowledge of IT security practices to protect systems and data.
Enhance your customer service skills for effective user support.
Understand best practices for documenting IT support processes and solutions.



Key Features of the Course:
FREE IT Support Fundamentals for IT Support Technicians CPD-accredited certificate
Get a free student ID card with IT Support Fundamentals for IT Support Technicians training (£10 applicable for international delivery)
Lifetime access to the IT Support Fundamentals for IT Support Technicians course materials
The IT Support Fundamentals for IT Support Technicians program comes with 24/7 tutor support
Get instant access to this IT Support Fundamentals for IT Support Technicians course
Learn IT Support Fundamentals for IT Support Technicians training from anywhere in the world
The IT Support Fundamentals for IT Support Technicians training is affordable and simple to understand
The IT Support Fundamentals for IT Support Technicians training is entirely online



This IT (Information Technology) Support bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your IT (Information Technology) Support expertise and essential knowledge, which will assist you in reaching your goal.
Course Curriculum: 
Course 01: IT (Information Technology) Support Technician Training
Section 01: How People Use Computers
Section 02: System Hardware
Section 03: Device Ports and Peripherals
Section 04: Data Storage and Sharing
Section 05: Understanding Operating Systems
Section 06: Setting Up and Configuring a PC
Section 07: Setting Up and Configuring a Mobile Device
Section 08: Managing Files
Section 09: Using and Managing Application Software
Section 10: Configuring Network and Internet Connectivity
Section 11: IT Security Threat Mitigation
Section 12: Computer Maintenance and Management
Section 13: IT Troubleshooting
Section 14: Understanding Databases
Section 15: Developing and Implementing Software
------------- 10 more premium courses-------------



How will I get my Certificate?
After successfully completing the IT (Information Technology) Support Bundle course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.
PDF Certificate: Free (Previously it was £6*11 = £66)
Hard Copy Certificate: Free (For The Title Course: Previously it was £10)
CPD 
135 CPD hours / points Accredited by CPD Quality Standards



Who is this course for? 
Anyone from any background can enrol in this IT (Information Technology) Support bundle.



Requirements 
This IT (Information Technology) Support course has been designed to be fully compatible with tablets and smartphones.



Career path 
IT (Information Technology) Support: 
Support Manager
Support Associate
Support Technician
Customer Support
Support Specialist
Technical Support Engineer
Technician



Certificates 
Certificate of completion
Digital certificate - Included 
You will get the PDF Certificate for the title course (IT (Information Technology) Support Technician Training) absolutely Free!
Certificate of completion
Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (IT (Information Technology) Support Technician Training) absolutely Free! Other Hard Copy certificates are available for £10 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

IT Service Management

IT Security

IT Auditing

20 Minute

IT Networking Fundamentals

IT Literacy

Year End Sale: Get the 11-in-1 Premium Bundle with 110 CPD Points, Hardcopy + PDF Certificate, Expert Support, and Lifetime Access. Don’t miss out on this all-in-one offer!

IT (Information Technology) Support Fundamentals for IT Support Technicians

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">"The future belongs to those who prepare for it today." - Malcolm X. Embrace the evolving digital landscape with our comprehensive IT Support with Cyber Security &amp; Data Protection Training bundle course. Delve into various topics, from IT Support Technician Training to GDPR Data Protection Level 5, to fortify your knowledge and understanding of the technological world.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Equip yourself with the essential tools to excel in IT support, asset management, and computer building. Our curriculum covers crucial subjects such as Electronic &amp; Electrical Devices Maintenance, Cyber Security Incident Handling and Response, and Data Center Training Essentials to ensure your readiness for a rewarding IT and cyber security career.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Stay ahead of the curve by mastering essential software and platforms through our Level 2 Microsoft Office Essentials and Complete Windows 10 Troubleshooting for IT HelpDesk courses. Additionally, our Cloud Computing / CompTIA Cloud+ (CV0-002) module will provide insights into the ever-expanding world of cloud technology. Finally, Enrol in our IT Support with Cyber Security &amp; Data Protection Training bundle course today and secure your future in the rapidly growing tech industry.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This IT Support with Cyber Security &amp; Data Protection Training </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Bundle Consists of the following Premium courses: </strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 01: </strong>IT Support Technician Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 02: </strong>IT Asset Department<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 03: </strong>Learning Computers and Internet Level 2</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 04: </strong>Building Your Own Computer<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 05: </strong>Electronic &amp; Electrical Devices Maintenance<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 06: </strong>Cyber Security Incident Handling and Incident Response<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 07: </strong>GDPR Data Protection Level 5</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 08: </strong>Data Center Training Essentials: General Introduction<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 09: </strong>Complete Windows 10 Troubleshooting for IT HelpDesk<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 10: </strong>Cloud Computing / CompTIA Cloud+ (CV0-002)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 11: </strong>Level 2 Microsoft Office Essentials</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Gain proficiency in IT support and troubleshooting techniques.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the workings of an IT asset department.</li><li fr-original-style="" style="box-sizing: border-box;">Enhance your knowledge of computers and the Internet.</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to build and maintain your computer.</li><li fr-original-style="" style="box-sizing: border-box;">Develop aptitudes in electronic and electrical device maintenance.</li><li fr-original-style="" style="box-sizing: border-box;">Tackle cyber security incidents with effective handling and response strategies.</li><li fr-original-style="" style="box-sizing: border-box;">Comprehend the nuances of GDPR data protection.</li><li fr-original-style="" style="box-sizing: border-box;">Familiarise yourself with data centre essentials and cloud computing.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our IT Support with Cyber Security &amp; Data Protection Training bundle course offers a diverse and in-depth exploration of the many facets of the IT and cyber security fields. From IT support technician training to mastering the intricacies of data protection, this comprehensive course bundle encompasses a wide range of essential topics to prepare you for success in the ever-changing tech landscape.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whether you&#39;re looking to advance your career in IT support, enhance your knowledge of data protection, or dive into the world of cloud computing, this multifaceted course has you covered. Equip yourself with the tools and knowledge necessary to excel in the digital domain and stay ahead of the curve in this fast-paced industry.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Curriculum: IT Support Technician Training</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Section 01: How People Use Computers</li><li fr-original-style="" style="box-sizing: border-box;">Section 02: System Hardware</li><li fr-original-style="" style="box-sizing: border-box;">Section 03: Device Ports and Peripherals</li><li fr-original-style="" style="box-sizing: border-box;">Section 04: Data Storage and Sharing</li><li fr-original-style="" style="box-sizing: border-box;">Section 05: Understanding Operating Systems</li><li fr-original-style="" style="box-sizing: border-box;">Section 06: Setting Up and Configuring a PC</li><li fr-original-style="" style="box-sizing: border-box;">Section 07: Setting Up and Configuring a Mobile Device</li><li fr-original-style="" style="box-sizing: border-box;">Section 08: Managing Files</li><li fr-original-style="" style="box-sizing: border-box;">Section 09: Using and Managing Application Software</li><li fr-original-style="" style="box-sizing: border-box;">Section 10: Configuring Network and Internet Connectivity</li><li fr-original-style="" style="box-sizing: border-box;">Section 11: IT Security Threat Mitigation</li><li fr-original-style="" style="box-sizing: border-box;">Section 12: Computer Maintenance and Management</li><li fr-original-style="" style="box-sizing: border-box;">Section 13: IT Troubleshooting</li><li fr-original-style="" style="box-sizing: border-box;">Section 14: Understanding Databases</li><li fr-original-style="" style="box-sizing: border-box;">Section 15: Developing and Implementing Software</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        110 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Aspiring IT support technicians.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals interested in cyber security and data protection.</li><li fr-original-style="" style="box-sizing: border-box;">Those seeking to build and maintain their computers.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals aiming to work in IT asset management.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals looking to expand their Microsoft Office and Windows 10 expertise.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone pursuing a career in cloud computing.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This IT Support with Cyber Security &amp; Data Protection Training course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">IT Support Technician (Salary range: &pound;18,000 - &pound;35,000)</li><li fr-original-style="" style="box-sizing: border-box;">IT Asset Manager (Salary range: &pound;25,000 - &pound;45,000)</li><li fr-original-style="" style="box-sizing: border-box;">Computer Repair Specialist (Salary range: &pound;18,000 - &pound;30,000)</li><li fr-original-style="" style="box-sizing: border-box;">Cyber Security Analyst (Salary range: &pound;25,000 - &pound;60,000)</li><li fr-original-style="" style="box-sizing: border-box;">Data Protection Officer (Salary range: &pound;30,000 - &pound;60,000)</li><li fr-original-style="" style="box-sizing: border-box;">Data Center Technician (Salary range: &pound;20,000 - &pound;40,000)</li><li fr-original-style="" style="box-sizing: border-box;">Cloud Computing Specialist (Salary range: &pound;30,000 - &pound;70,000)</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
        <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            &pound;10
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"> <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will get the Hard Copy certificate for the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician Training</strong> course absolutely Free! Other Hard Copy certificates are available for &pound;10 each.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please Note:</strong> The delivery charge inside the UK is &pound;3.99, and the international students must pay a &pound;9.99 shipping cost.</p> </div>

                        </div>

"The future belongs to those who prepare for it today." - Malcolm X. Embrace the evolving digital landscape with our comprehensive IT (Information Technology) Support with Cyber Security & Data Protection Training bundle course. Delve into various topics, from IT (Information Technology) Support Technician Training to GDPR Data Protection Level 5, to fortify your knowledge and understanding of the technological world.
Equip yourself with the essential tools to excel in IT (Information Technology) Support, asset management, and computer building. Our curriculum covers crucial subjects such as Electronic & Electrical Devices Maintenance, Cyber Security Incident Handling and Response, and Data Center Training Essentials to ensure your readiness for a rewarding IT and cyber security career.
Stay ahead of the curve by mastering essential software and platforms through our Level 2 Microsoft Office Essentials and Complete Windows 10 Troubleshooting for IT Help Desk courses. Additionally, our Cloud Computing / CompTIA Cloud+ (CV0-002) module will provide insights into the ever-expanding world of cloud technology. Finally, Enrol in our IT (Information Technology) Support with Cyber Security & Data Protection Training bundle course today and secure your future in the rapidly growing tech industry.
This IT (Information Technology) Support with Cyber Security & Data Protection Training Bundle Consists of the following Premium courses: 
Course 01: IT (Information Technology) Support Technician Training
Course 02: IT Asset Department
Course 03: Learning Computers and Internet Level 2
Course 04: Building Your Own Computer
Course 05: Electronic & Electrical Devices Maintenance
Course 06: Cyber Security Incident Handling and Incident Response
Course 07: GDPR Data Protection Level 5
Course 08: Data Center Training Essentials: General Introduction
Course 09: Complete Windows 10 Troubleshooting for IT HelpDesk
Course 10: Cloud Computing / CompTIA Cloud+ (CV0-002)
Course 11: Level 2 Microsoft Office Essentials



Learning outcomes:
Gain proficiency in IT (Information Technology) Support and troubleshooting techniques.
Understand the workings of an IT asset department.
Enhance your knowledge of computers and the Internet.
Learn how to build and maintain your computer.
Develop aptitudes in electronic and electrical device maintenance.
Tackle cyber security incidents with effective handling and response strategies.
Comprehend the nuances of GDPR data protection.
Familiarise yourself with data centre essentials and cloud computing.



Our IT (Information Technology) Support with Cyber Security & Data Protection Training bundle course offers a diverse and in-depth exploration of the many facets of the IT and cyber security fields. From IT (Information Technology) Support technician training to mastering the intricacies of data protection, this comprehensive course bundle encompasses a wide range of essential topics to prepare you for success in the ever-changing tech landscape.
Whether you're looking to advance your career in IT (Information Technology) Support, enhance your knowledge of data protection, or dive into the world of cloud computing, this multifaceted course has you covered. Equip yourself with the tools and knowledge necessary to excel in the digital domain and stay ahead of the curve in this fast-paced industry.
Course Curriculum: IT (Information Technology) Support Technician Training
Section 01: How People Use Computers
Section 02: System Hardware
Section 03: Device Ports and Peripherals
Section 04: Data Storage and Sharing
Section 05: Understanding Operating Systems
Section 06: Setting Up and Configuring a PC
Section 07: Setting Up and Configuring a Mobile Device
Section 08: Managing Files
Section 09: Using and Managing Application Software
Section 10: Configuring Network and Internet Connectivity
Section 11: IT Security Threat Mitigation
Section 12: Computer Maintenance and Management
Section 13: IT Troubleshooting
Section 14: Understanding Databases
Section 15: Developing and Implementing Software
CPD 
110 CPD hours / points Accredited by CPD Quality Standards



Who is this course for? 
Aspiring IT (Information Technology) Support technicians.
Individuals interested in cyber security and data protection.
Those seeking to build and maintain their computers.
Professionals aiming to work in IT asset management.
Individuals looking to expand their Microsoft Office and Windows 10 expertise.
Anyone pursuing a career in cloud computing.



Requirements 
This IT (Information Technology) Support with Cyber Security & Data Protection Training course has been designed to be fully compatible with tablets and smartphones.



Career path 
IT (Information Technology) Support Technician (Salary range: £18,000 - £35,000)
IT Asset Manager (Salary range: £25,000 - £45,000)
Computer Repair Specialist (Salary range: £18,000 - £30,000)
Cyber Security Analyst (Salary range: £25,000 - £60,000)
Data Protection Officer (Salary range: £30,000 - £60,000)
Data Center Technician (Salary range: £20,000 - £40,000)
Cloud Computing Specialist (Salary range: £30,000 - £70,000)



Certificates 
Certificate of completion
Digital certificate - Included 
Certificate of completion
Hard copy certificate - £10 
You will get the Hard Copy certificate for the IT (Information Technology) Support Technician Training course absolutely Free! Other Hard Copy certificates are available for £10 each.
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.


IT (Information Technology) Support with Cyber Security & Data Protection Training

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs.</p>Overview<p>This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices</p><p>ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. <b>This class includes an exam voucher. </b></p>Prerequisites<p></p><ul><li>ITILÂ© 4 Foundation</li></ul><p></p></div><div id="course-pills-2"><h3>1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD</h3> <ul> <li>Overview of the key ITIL 4 high-velocity terminology</li> <li>Understand when the transformation to high velocity IT is desirable and feasible</li> <li>Understand the five objectives associated with digital products ? to achieve:</li> <li>Valuable investments ? strategically innovative and effective application of IT</li> <li>Fast development - quick realization and delivery of IT services and IT-related products</li> <li>Resilient operations - highly resilient IT services and IT-related products</li> <li>Co-created value - effective interaction between service provider and consumer</li> <li>Assured conformance - to governance, risk and compliance (GRC) requirements.</li> </ul> <h3>2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE</h3> <ul> <li>Understand how high velocity IT relates to:</li> <li>The four dimensions of service management</li> <li>The ITIL service value system</li> <li>The service value chain</li> <li>The digital product lifecycle</li> </ul> <h3>3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT</h3> <ul> <li>Understand the following concepts:</li> <li>Ethics</li> <li>Safety culture</li> <li>Toyota Kata</li> <li>Lean / Agile / Resilient / Continuous</li> <li>Service-dominant logic</li> <li>Design thinking</li> <li>Complexity thinking</li> <li>Use the principles, models and concepts to contribute to:</li> <li>Help get customers? jobs done</li> <li>Trust and be trusted</li> <li>Commit to performance</li> <li>Deal with uncertainty</li> <li>Improve by being inquisitive</li> </ul> <h3>4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS</h3> <ul> <li>Know how the service provider ensures valuable investments are achieved.</li> <li>Know how to use the following practices to contribute to achieving valuable investments:</li> <li>Portfolio management</li> <li>Relationship management</li> <li>Know how the service provider ensures fast deployment is achieved</li> <li>Know how to use the following practices to contribute to achieving fast deployment:</li> <li>Architecture management</li> <li>Business analysis</li> <li>Deployment management</li> <li>Service validation and testing</li> <li>Software development and management</li> <li>Know how the service provider ensures resilient operations are achieved</li> <li>Know how to use the following practices to contribute to achieving resilient operations:</li> <li>Availability management</li> <li>Capacity and performance management</li> <li>Monitoring and event management</li> <li>Problem management</li> <li>Service continuity management</li> <li>Infrastructure and platform management</li> <li>Know how the service provider ensures co-created value is achieved</li> <li>Know how to use the following practices to contribute to achieving co-created value with the service consumer:</li> <li>Relationship management</li> <li>Service design</li> <li>Service desk</li> <li>Know how the service provider ensures assured conformance is achieved</li> <li>Know how to use the following practices to contribute to achieving assured conformance:</li> <li>Information security management</li> <li>Risk management</li> </ul></div>

Duration
3 Days
18 CPD hours
This course is intended for
Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs.
Overview
This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices
ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. 
Prerequisites

ITILÂ© 4 Foundation

1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD
Overview of the key ITIL 4 high-velocity terminology
Understand when the transformation to high velocity IT is desirable and feasible
Understand the five objectives associated with digital products ? to achieve:
Valuable investments ? strategically innovative and effective application of IT
Fast development - quick realization and delivery of IT services and IT-related products
Resilient operations - highly resilient IT services and IT-related products
Co-created value - effective interaction between service provider and consumer
Assured conformance - to governance, risk and compliance (GRC) requirements.
2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE
Understand how high velocity IT relates to:
The four dimensions of service management
The ITIL service value system
The service value chain
The digital product lifecycle
3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT
Understand the following concepts:
Ethics
Safety culture
Toyota Kata
Lean / Agile / Resilient / Continuous
Service-dominant logic
Design thinking
Complexity thinking
Use the principles, models and concepts to contribute to:
Help get customers? jobs done
Trust and be trusted
Commit to performance
Deal with uncertainty
Improve by being inquisitive
4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS
Know how the service provider ensures valuable investments are achieved.
Know how to use the following practices to contribute to achieving valuable investments:
Portfolio management
Relationship management
Know how the service provider ensures fast deployment is achieved
Know how to use the following practices to contribute to achieving fast deployment:
Architecture management
Business analysis
Deployment management
Service validation and testing
Software development and management
Know how the service provider ensures resilient operations are achieved
Know how to use the following practices to contribute to achieving resilient operations:
Availability management
Capacity and performance management
Monitoring and event management
Problem management
Service continuity management
Infrastructure and platform management
Know how the service provider ensures co-created value is achieved
Know how to use the following practices to contribute to achieving co-created value with the service consumer:
Relationship management
Service design
Service desk
Know how the service provider ensures assured conformance is achieved
Know how to use the following practices to contribute to achieving assured conformance:
Information security management
Risk management

Nexus Human

ITIL

Institute of Leadership & Management (ILM)

ITILÂ© 4 High Velocity IT (HVIT)

<h2>ITIL® 4 Leader: Digital and IT Strategy: Virtual In-House Training</h2>
 <p>The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL® 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan &amp; Improve. Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material. </p>
 <p>The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.</p>
 <p>The ITIL® 4 Digital and IT Strategy course is based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study, discussions and activities.</p><h3>What You Will Learn</h3>
 <p>The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy:</p>
 <ul>
 <li>Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities</li>
 <li>Understand how to leverage digital strategy to react to digital disruption</li>
 <li>Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value</li>
 <li>Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology</li>
 <li>Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence</li>
 <li>Understand the risks and opportunities of Digital and IT Strategy</li>
 <li>Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy</li>
 <li>Understand how to implement a Digital and IT Strategy</li>
 </ul><section>
                    <h3>Key Concepts of Digital and IT Strategy</h3> <ul> <li>Digital, Information, and Communication Technology</li> <li>Digital Transformation</li> <li>Services, Products, and Competitive Advantage</li> <li>Tiers of Strategy</li> <li>Business Models</li> <li>Operating Models</li> </ul> <h3>Strategy and the Service Value System</h3> <ul> <li>Opportunity and Demand</li> <li>Value</li> <li>Governance</li> <li>ITIL® Guiding Principles</li> <li>Continual Improvement</li> <li>ITIL® Practices</li> </ul> <h3>What is Vision?</h3> <ul> <li>Disruptions</li> <li>Vision</li> <li>Digital Disruptions</li> <li>Balanced Strategic Focus</li> <li>Positioning Tools for Digital Organizations</li> <li>Assignment 1: Digital Disruption and Digital Positioning</li> </ul> <h3>Where Are We Now?</h3> <ul> <li>Environmental Analysis</li> <li>Opportunity Analysis</li> <li>Digital Readiness Assessment</li> </ul> <h3>How Do We Get There (Strategic Planning)</h3> <ul> <li>Strategy Planning</li> <li>Financial Aspects of Digital and IT Strategy</li> <li>Business Models for Strategy Planning</li> <li>Portfolio Optimization</li> </ul> <h3>How Do We Get There (Strategic Approaches)</h3> <ul> <li>Strategic Approaches for Digital Organizations</li> <li>Strategic Approaches for Operational Excellence</li> <li>Strategic Approaches to Evolution</li> <li>Strategic Approaches to Social Responsibility and Sustainability</li> <li>Assignment 2: Strategic Approaches for Digital Organizations</li> </ul> <h3>Take Action (Managing Strategic Initiatives)</h3> <ul> <li>How Strategies are Implemented</li> <li>Coordinating Strategy and Strategic Initiatives</li> <li>Leading Digital Transformation</li> <li>Digital Leadership</li> <li>Assignment 3: Strategy Planning and Communication</li> </ul> <h3>Did We Get There? (Measuring Strategy)</h3> <ul> <li>Key Facts About Measurement</li> <li>Measuring a Strategy</li> <li>Instrumenting Strategy</li> </ul> <h3>How Do We Keep the Momentum Going</h3> <ul> <li>Long-Term Momentum: Ensuring Organizational Viability</li> <li>Short-Term Momentum: Parallel Operation</li> <li>Assignment: Digital Strategy in VUCA Environment</li> </ul> <h3>Managing Innovation and Emerging Technologies</h3> <ul> <li>Managing Innovation</li> <li>Formal Approach to Innovation Management</li> <li>Culture that Supports Innovation</li> <li>Approaches to Innovation</li> <li>Evaluating and Adopting Emerging Technology</li> </ul> <h3>Managing Strategic Risk</h3> <ul> <li>Risk Management</li> <li>Risk Identification</li> <li>Risk Posture</li> <li>Risk Treatment</li> </ul>


                </section>

ITIL® 4 Leader: Digital and IT Strategy: Virtual In-House Training
The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL® 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan & Improve. Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material. 
The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.
The ITIL® 4 Digital and IT Strategy course is based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study, discussions and activities.
What You Will Learn
The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy:
Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities
Understand how to leverage digital strategy to react to digital disruption
Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value
Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology
Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence
Understand the risks and opportunities of Digital and IT Strategy
Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy
Understand how to implement a Digital and IT Strategy
Key Concepts of Digital and IT Strategy
Digital, Information, and Communication Technology
Digital Transformation
Services, Products, and Competitive Advantage
Tiers of Strategy
Business Models
Operating Models
Strategy and the Service Value System
Opportunity and Demand
Value
Governance
ITIL® Guiding Principles
Continual Improvement
ITIL® Practices
What is Vision?
Disruptions
Vision
Digital Disruptions
Balanced Strategic Focus
Positioning Tools for Digital Organizations
Assignment 1: Digital Disruption and Digital Positioning
Where Are We Now?
Environmental Analysis
Opportunity Analysis
Digital Readiness Assessment
How Do We Get There (Strategic Planning)
Strategy Planning
Financial Aspects of Digital and IT Strategy
Business Models for Strategy Planning
Portfolio Optimization
How Do We Get There (Strategic Approaches)
Strategic Approaches for Digital Organizations
Strategic Approaches for Operational Excellence
Strategic Approaches to Evolution
Strategic Approaches to Social Responsibility and Sustainability
Assignment 2: Strategic Approaches for Digital Organizations
Take Action (Managing Strategic Initiatives)
How Strategies are Implemented
Coordinating Strategy and Strategic Initiatives
Leading Digital Transformation
Digital Leadership
Assignment 3: Strategy Planning and Communication
Did We Get There? (Measuring Strategy)
Key Facts About Measurement
Measuring a Strategy
Instrumenting Strategy
How Do We Keep the Momentum Going
Long-Term Momentum: Ensuring Organizational Viability
Short-Term Momentum: Parallel Operation
Assignment: Digital Strategy in VUCA Environment
Managing Innovation and Emerging Technologies
Managing Innovation
Formal Approach to Innovation Management
Culture that Supports Innovation
Approaches to Innovation
Evaluating and Adopting Emerging Technology
Managing Strategic Risk
Risk Management
Risk Identification
Risk Posture
Risk Treatment

IIL Europe Ltd

Design & Technology Courses (DT)

ITIL 4 Leader: Digital and IT Strategy: Virtual In-House Training

London

<h2>ITIL® 4 Foundation: In-House Training</h2>
 <p>ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. </p>
 <p>The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam.</p>
 <p>In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards.</p><h3>What You Will Learn</h3>
 <p>At the end of this program, you will be able to: </p>
 <ul>
 <li>Understand the key concepts of ITIL® service management </li>
 <li>Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management </li>
 <li>Understand the four dimensions of ITIL® service management </li>
 <li>Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect </li>
 <li>Understand the key concepts of continual improvement </li>
 <li>Learn the various ITIL® practices and how they contribute to value chain activities </li>
 </ul><section>
                    <h3>Course Introduction</h3> <ul> <li>Let's Get to Know Each Other</li> <li>Course Overview</li> <li>Course Learning Objectives</li> <li>Course Structure</li> <li>Course Agenda</li> <li>Introduction to IT Service Management in the Modern World</li> <li>Introduction to ITIL® 4</li> <li>Structure and Benefits of ITIL® 4</li> <li>Case Study: Axle Car Hire</li> <li>Case Study: Meet the Key People at Axle</li> <li>Case Study: The CIOs Vision for Axle</li> <li>Exam Details</li> <li>ITIL® 4 Certification Scheme</li> </ul> <h3>Service Management - Key Concepts</h3> <ul> <li>Intent and Context</li> <li>Key Terms Covered in the Module</li> <li>Module Learning Objectives</li> <li>Value and Value Co-Creation</li> <li>Value: Service, Products, and Resources</li> <li>Service Relationships</li> <li>Value: Outcomes, Costs, and Risks</li> <li>Exercise: Multiple-Choice Questions</li> </ul> <h3>The Guiding Principles</h3> <ul> <li>Intent and Context</li> <li>Identifying Guiding Principles</li> <li>Key Terms Covered in the Module</li> <li>Module Learning Objectives</li> <li>The Seven Guiding Principles</li> <li>Applying the Guiding Principles</li> <li>Exercise: Multiple-Choice Questions</li> </ul> <h3>The Four Dimensions of Service Management</h3> <ul> <li>Intent and Context</li> <li>The Four Dimensions</li> <li>Key Terms Covered in the Module</li> <li>The Four Dimensions and Service Value System</li> <li>Module Learning Objectives</li> <li>Organizations and People</li> <li>Information and Technology</li> <li>Partners and Suppliers</li> <li>Value Streams and Processes</li> <li>External Factors and Pestle Model</li> <li>Exercise: Multiple-Choice Questions</li> </ul> <h3>Service Value System</h3> <ul> <li>Intent and Context</li> <li>Service Value System and Service Value Chain</li> <li>Module Learning Objectives</li> <li>Overview of Service Value System</li> <li>Overview of the Service Value Chain</li> <li>Exercise: Multiple-Choice Questions</li> </ul> <h3>Continual Improvement</h3> <ul> <li>Intent and Context</li> <li>Key Terms Covered in the Module</li> <li>Introduction to Continual Improvement</li> <li>Module Learning Objectives</li> <li>The Continual Improvement Model</li> <li>Relationship between Continual Improvement and Guiding Principles</li> <li>Exercise: Multiple-Choice Questions</li> </ul> <h3>The ITIL® Practices</h3> <ul> <li>Intent and Context</li> <li>ITIL® Management Practices</li> <li>Key Terms Covered in the Module</li> <li>Module Learning Objectives</li> <li>The Continual Improvement Practice</li> <li>The Change Control Practice</li> <li>The Incident Management Practice</li> <li>The Problem Management Practice</li> <li>The Service Request Management Practice</li> <li>The Service Desk Practice</li> <li>The Service Level Management Practice</li> <li>Purpose of ITIL® Practices</li> <li>Exercise: Crossword Puzzle</li> </ul>


                </section>

ITIL® 4 Foundation: In-House Training
ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. 
The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam.
In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards.
What You Will Learn
At the end of this program, you will be able to: 
Understand the key concepts of ITIL® service management
Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management
Understand the four dimensions of ITIL® service management
Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect
Understand the key concepts of continual improvement
Learn the various ITIL® practices and how they contribute to value chain activities
Course Introduction
Let's Get to Know Each Other
Course Overview
Course Learning Objectives
Course Structure
Course Agenda
Introduction to IT Service Management in the Modern World
Introduction to ITIL® 4
Structure and Benefits of ITIL® 4
Case Study: Axle Car Hire
Case Study: Meet the Key People at Axle
Case Study: The CIOs Vision for Axle
Exam Details
ITIL® 4 Certification Scheme
Service Management - Key Concepts
Intent and Context
Key Terms Covered in the Module
Module Learning Objectives
Value and Value Co-Creation
Value: Service, Products, and Resources
Service Relationships
Value: Outcomes, Costs, and Risks
Exercise: Multiple-Choice Questions
The Guiding Principles
Intent and Context
Identifying Guiding Principles
Key Terms Covered in the Module
Module Learning Objectives
The Seven Guiding Principles
Applying the Guiding Principles
Exercise: Multiple-Choice Questions
The Four Dimensions of Service Management
Intent and Context
The Four Dimensions
Key Terms Covered in the Module
The Four Dimensions and Service Value System
Module Learning Objectives
Organizations and People
Information and Technology
Partners and Suppliers
Value Streams and Processes
External Factors and Pestle Model
Exercise: Multiple-Choice Questions
Service Value System
Intent and Context
Service Value System and Service Value Chain
Module Learning Objectives
Overview of Service Value System
Overview of the Service Value Chain
Exercise: Multiple-Choice Questions
Continual Improvement
Intent and Context
Key Terms Covered in the Module
Introduction to Continual Improvement
Module Learning Objectives
The Continual Improvement Model
Relationship between Continual Improvement and Guiding Principles
Exercise: Multiple-Choice Questions
The ITIL® Practices
Intent and Context
ITIL® Management Practices
Key Terms Covered in the Module
Module Learning Objectives
The Continual Improvement Practice
The Change Control Practice
The Incident Management Practice
The Problem Management Practice
The Service Request Management Practice
The Service Desk Practice
The Service Level Management Practice
Purpose of ITIL® Practices
Exercise: Crossword Puzzle

ITIL 4 Foundation: In-House Training

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITILÂ© 4 Foundation certification and who want to prepare for ITILÂ© 4 Foundation exam.</p>Overview<p>By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITILÂ© Practices, and the new Service Value Chain that incorporate the core of ITILÂ© version 4.</p><p>ITILÂ© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITILÂ© 4.  This course will earn you 21 PDUs. <br /><br /> <b>This class includes an exam voucher. </b></p></div><div id="course-pills-2"><h3>1 - ITIL 4 OVERVIEW</h3> <ul> <li>Introduction to ITIL</li> <li>Key Concepts of ITIL</li> </ul> <h3>2 - The ITIL Framework</h3> <ul> <li>The Four Dimensions of Service Management</li> <li>The ITIL Service Value System</li> </ul> <h3>3 - The ITIL Guiding Principles</h3> <ul> <li>Focus on Value</li> <li>Start Where You Are</li> <li>Progress Iteratively with Feedback</li> <li>Collaborate and Promote Visibility</li> <li>Think and Work Holistically</li> <li>Keep It Simple and Practical</li> <li>Optimize and Automate</li> </ul> <h3>4 - THE ITIL SERVICE VALUE SYSTEM (SVS)</h3> <ul> <li>Governance</li> <li>The Service Value Chain</li> <li>Continual Improvement</li> </ul> <h3>5 - Key ITIL Practices</h3> <ul> <li>Continual Improvement</li> <li>Service Level Management</li> <li>Change Control</li> <li>Incident Management</li> <li>Service Request Management</li> <li>Service Desk</li> <li>Problem Management</li> </ul> <h3>6 - Other ITIL Practices</h3> <ul> <li>General Management Practices</li> <li>Service Management Practices</li> <li>Technical Management Practices</li> </ul></div>

Duration
3 Days
18 CPD hours
This course is intended for
This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITILÂ© 4 Foundation certification and who want to prepare for ITILÂ© 4 Foundation exam.
Overview
By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITILÂ© Practices, and the new Service Value Chain that incorporate the core of ITILÂ© version 4.
ITILÂ© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITILÂ© 4. This course will earn you 21 PDUs. 

 This class includes an exam voucher. 
1 - ITIL 4 OVERVIEW
Introduction to ITIL
Key Concepts of ITIL
2 - The ITIL Framework
The Four Dimensions of Service Management
The ITIL Service Value System
3 - The ITIL Guiding Principles
Focus on Value
Start Where You Are
Progress Iteratively with Feedback
Collaborate and Promote Visibility
Think and Work Holistically
Keep It Simple and Practical
Optimize and Automate
4 - THE ITIL SERVICE VALUE SYSTEM (SVS)
Governance
The Service Value Chain
Continual Improvement
5 - Key ITIL Practices
Continual Improvement
Service Level Management
Change Control
Incident Management
Service Request Management
Service Desk
Problem Management
6 - Other ITIL Practices
General Management Practices
Service Management Practices
Technical Management Practices

International Trauma Life Support (ITLS)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is aimed at people in senior roles including CIOs, chief digital officers and other aspiring CxOs, as well as consultants and others involved in digital transformations, service delivery and strategic delivery.</p>Overview<p>By the end of this course, you will understand: The internal and external factors to consider while crafting digital strategy How IT strategy differs from digital strategy and how they can be integrated Creating a digital strategy that achieves the most value from digital Implementing and sustaining digital strategy Developing and nurturing digital capabilities for continual business innovation and value co-creation</p><p>This course takes you on a digital strategy journey. Its iterative, eight-step model moves from ?vision? through to ?actions? and is about creating sustainable, digital momentum. You experience the four key capabilities to develop a holistic, digital capability framework: digital leadership, managing innovation and emerging technologies, risk management and structuring a digital enterprise. <strong>This class includes an exam voucher.</strong></p>Prerequisites<p>Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management.</p></div><div id="course-pills-2"><h3>1 - ITIL GUIDING PRINCIPLES TO ALL ASPECTS OF DIGITAL AND IT STRATEGY</h3> <ul> <li>Focus on Value</li> <li>Start Where You Are</li> <li>Progress Iteratively with Feedback</li> <li>Collaborate and Promote Visibility</li> <li>Think and Work Holistically</li> <li>Keep It Simple and Practical</li> <li>Optimise and Automate</li> </ul> <h3>2 - LEVERAGE DIGITAL STRATEGY TO REACT TO DIGITAL DISRUPTION</h3> <ul> <li>Digital Technology</li> <li>Digital Business</li> <li>Digital Organisation</li> <li>Digitisation</li> <li>Digital Transformation</li> <li>Business Strategy and Business Models</li> <li>Digital and IT Strategy</li> <li>Products</li> <li>Services</li> <li>Relationship Between Digital, IT Strategy and Components of ITIL SVS.</li> </ul> <h3>3 - RELATIONSHIP BETWEEN CONCEPTS OF DIGITAL AND IT STRATEGY, SERVICE VALUE SYSTEM AND SERVICE VALUE CHAIN</h3> <ul> <li>Environmental Analysis</li> <li>External Analysis: PESTLE</li> <li>Internal Analysis: Four Dimensions of Service Management</li> </ul> <h3>4 - HOW AN ORGANISATION USES DIGITAL AND IT STRATEGY TO REMAIN VIABLE IN ENVIRONMENTS</h3> <ul> <li>How an Organisation?s Viability is Related to Agile, Resilient, Lean, Continuous and Co-Creational it is</li> <li>How to Analyse the VUCA Factors and Address them in a Digital and IT Strategy</li> <li>Organisation?s Position in a Particular Market or Industry</li> <li>Digital Positioning Tool to Determine Appropriate Position for a Digital Organization</li> </ul> <h3>5 - EXPLAIN AND COMPARE THREE LEVELS OF DIGITAL DISRUPTION</h3> <ul> <li>Ecosystem</li> <li>Industry/Market</li> <li>Organisational</li> <li>Influenced factors</li> <li>Achieving Customer/Market Relevance</li> <li>Achieving Operational Excellence</li> <li>Internal and External Focus</li> <li>Balanced Approach</li> </ul> <h3>6 - STRATEGIC APPROACHES BY DIGITAL AND IT TO ACHIEVE CUSTOMER/MARKET RELEVANCE AND OPERATIONAL EXCELLENCE</h3> <ul> <li>How to Apply Approaches to Achieve Customer/Market Relevance</li> <li>Customer Journeys</li> <li>Omnichannel Delivery and Support</li> <li>Context-Sensitive Delivery and Support</li> <li>Customer Analytics</li> <li>Customer Feedback and 360Ã¸ Approaches</li> <li>How to Achieve Operational Excellence in the Four Dimensions of Service Management</li> <li>Understand the Financial Aspects of Digital and IT Strategy in Terms of the Following</li> <li>Financial Policies</li> <li>Portfolio Optimization</li> <li>Funding Projects, Products and Services</li> <li>Balancing Cost of Innovation and Operation</li> <li>Charging Models</li> <li>Assess Strategic Approaches for Digital Organizations</li> </ul> <h3>7 - RISKS AND OPPORTUNITIES OF DIGITAL AND IT STRATEGY</h3> <ul> <li>Concept of Risk Management in the Context of a Digital Organisation</li> <li>Context of Digital and IT Strategy</li> <li>Identify Risk</li> <li>Assess Risk</li> <li>Concept of Risk Posture and Show How to Determine an Acceptable Balance Between Opportunity and Risk</li> <li>Explain the Concept of Innovation, Including its Key Elements and Techniques</li> <li>Apply Techniques to Develop and Maintain a Culture of Innovation</li> </ul> <h3>8 - STEPS AND TECHNIQUES INVOLVED IN DEFINING AND ADVOCATING FOR DIGITAL AND IT STRATEGY</h3> <ul> <li>How to Use Digital Readiness Assessment to Perform Gap Analysis Between an Organisation?s Current and Desired Positions Approaches for Scraping Data from Dynamic Websites</li> <li>How to Define and Communicate a Vision and a Strategy</li> <li>How to Use Business Cases to Advocate for a Digital and IT Strategy</li> </ul> <h3>9 - IMPLEMENTATION OF A DIGITAL AND IT STRATEGY</h3> <ul> <li>How to Define Operating Models for Digital Organisations</li> <li>Major Skills Required of Leaders in Digital Organisation</li> <li>Apply Approaches to Strategy Coordination and Implementation:</li> <li>Large-Scale Transformation</li> <li>Incremental Transformation</li> <li>Mergers and Acquisitions</li> <li>Individual Changes</li> <li>Approaches to POMs (Parallel Operating Models)</li> <li>How to Assess Success of a Digital and IT Strategy</li> <li>Typical Activities of a Digital Transformation Programme</li> </ul></div>

Duration
3 Days
18 CPD hours
This course is intended for
This course is aimed at people in senior roles including CIOs, chief digital officers and other aspiring CxOs, as well as consultants and others involved in digital transformations, service delivery and strategic delivery.
Overview
By the end of this course, you will understand: The internal and external factors to consider while crafting digital strategy How IT strategy differs from digital strategy and how they can be integrated Creating a digital strategy that achieves the most value from digital Implementing and sustaining digital strategy Developing and nurturing digital capabilities for continual business innovation and value co-creation
This course takes you on a digital strategy journey. Its iterative, eight-step model moves from ?vision? through to ?actions? and is about creating sustainable, digital momentum. You experience the four key capabilities to develop a holistic, digital capability framework: digital leadership, managing innovation and emerging technologies, risk management and structuring a digital enterprise. This class includes an exam voucher.
Prerequisites
Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management.
1 - ITIL GUIDING PRINCIPLES TO ALL ASPECTS OF DIGITAL AND IT STRATEGY
Focus on Value
Start Where You Are
Progress Iteratively with Feedback
Collaborate and Promote Visibility
Think and Work Holistically
Keep It Simple and Practical
Optimise and Automate
2 - LEVERAGE DIGITAL STRATEGY TO REACT TO DIGITAL DISRUPTION
Digital Technology
Digital Business
Digital Organisation
Digitisation
Digital Transformation
Business Strategy and Business Models
Digital and IT Strategy
Products
Services
Relationship Between Digital, IT Strategy and Components of ITIL SVS.
3 - RELATIONSHIP BETWEEN CONCEPTS OF DIGITAL AND IT STRATEGY, SERVICE VALUE SYSTEM AND SERVICE VALUE CHAIN
Environmental Analysis
External Analysis: PESTLE
Internal Analysis: Four Dimensions of Service Management
4 - HOW AN ORGANISATION USES DIGITAL AND IT STRATEGY TO REMAIN VIABLE IN ENVIRONMENTS
How an Organisation?s Viability is Related to Agile, Resilient, Lean, Continuous and Co-Creational it is
How to Analyse the VUCA Factors and Address them in a Digital and IT Strategy
Organisation?s Position in a Particular Market or Industry
Digital Positioning Tool to Determine Appropriate Position for a Digital Organization
5 - EXPLAIN AND COMPARE THREE LEVELS OF DIGITAL DISRUPTION
Ecosystem
Industry/Market
Organisational
Influenced factors
Achieving Customer/Market Relevance
Achieving Operational Excellence
Internal and External Focus
Balanced Approach
6 - STRATEGIC APPROACHES BY DIGITAL AND IT TO ACHIEVE CUSTOMER/MARKET RELEVANCE AND OPERATIONAL EXCELLENCE
How to Apply Approaches to Achieve Customer/Market Relevance
Customer Journeys
Omnichannel Delivery and Support
Context-Sensitive Delivery and Support
Customer Analytics
Customer Feedback and 360Ã¸ Approaches
How to Achieve Operational Excellence in the Four Dimensions of Service Management
Understand the Financial Aspects of Digital and IT Strategy in Terms of the Following
Financial Policies
Portfolio Optimization
Funding Projects, Products and Services
Balancing Cost of Innovation and Operation
Charging Models
Assess Strategic Approaches for Digital Organizations
7 - RISKS AND OPPORTUNITIES OF DIGITAL AND IT STRATEGY
Concept of Risk Management in the Context of a Digital Organisation
Context of Digital and IT Strategy
Identify Risk
Assess Risk
Concept of Risk Posture and Show How to Determine an Acceptable Balance Between Opportunity and Risk
Explain the Concept of Innovation, Including its Key Elements and Techniques
Apply Techniques to Develop and Maintain a Culture of Innovation
8 - STEPS AND TECHNIQUES INVOLVED IN DEFINING AND ADVOCATING FOR DIGITAL AND IT STRATEGY
How to Use Digital Readiness Assessment to Perform Gap Analysis Between an Organisation?s Current and Desired Positions Approaches for Scraping Data from Dynamic Websites
How to Define and Communicate a Vision and a Strategy
How to Use Business Cases to Advocate for a Digital and IT Strategy
9 - IMPLEMENTATION OF A DIGITAL AND IT STRATEGY
How to Define Operating Models for Digital Organisations
Major Skills Required of Leaders in Digital Organisation
Apply Approaches to Strategy Coordination and Implementation:
Large-Scale Transformation
Incremental Transformation
Mergers and Acquisitions
Individual Changes
Approaches to POMs (Parallel Operating Models)
How to Assess Success of a Digital and IT Strategy
Typical Activities of a Digital Transformation Programme

<p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(124, 128, 135);">The TOGAF standard is a framework for enterprise architecture which provides a comprehensive approach for designing, planning, implementing, and governing an enterprise information architecture.</p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">After this course participants gain an understanding of the necessary knowledge to achieve certification by examination for TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;Enterprise Architecture at Level 1 (TOGAF&reg; EA Foundation) and Level 2 (TOGAF&reg; EA Practitioner).</p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><strong style="color: rgb(29, 41, 63); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(29, 41, 63);">Benefits:</strong></p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(124, 128, 135);">During this course you will learn how to:</p><ul style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">prepare for TOGAF examination and become TOGAF&nbsp;Practitioner</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">obtain C-level support when implementing EA in your organization</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">adopt and implement tools and practical examples of Enterprise Architecture</li></ul><h4 style="color: rgb(29, 41, 63); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(29, 41, 63);">Key features</h4><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><strong style="color: rgb(29, 41, 63); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(29, 41, 63);">Price of the course includes:</strong></p><ul style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Delivery of four-day TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Course - Foundation and&nbsp;Practitioner (Level 1 and 2)&nbsp;conducted live online by a certified and experienced trainer</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Exam vouchers for &bdquo;TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Part 1 Exam&rdquo; and &ldquo;TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Part 2 Exam&rdquo;</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Modern online training platform</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">The Open Group official TOGAF Standard, 10th Edition coursebook (English language version, PDF)</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Set of training materials: TOGAF EA accredited training course handouts, workbook and sample exam tests (PDF)</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Certificate of training completion</li></ul><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(124, 128, 135);"><strong style="color: rgb(29, 41, 63); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(29, 41, 63);">Working methods:</strong><br fr-original-style="" style="box-sizing: border-box;">Multimedia presentations, group exercises and discussion, practical workshops, case study and online practice tests.</p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><strong style="color: rgb(29, 41, 63); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(29, 41, 63);">Licensing and accreditation:</strong><br fr-original-style="" style="box-sizing: border-box;">TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Course - Foundation and&nbsp;Practitioner (Level 1 and 2)&nbsp;provided by Advised Skills Ltd is accredited by The Open Group<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;and complies with the accreditation requirements for The Open Group TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;Certification for People Program.</p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Advised Skills Ltd is a member of The Open Group&reg; consortium, The Open Group Architecture Forum, The Open Group ArchiMate&reg; Forum and The Open Group IT4IT&trade; Forum.</p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><strong style="color: rgb(29, 41, 63); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(29, 41, 63);">Who should attend?</strong><br fr-original-style="" style="box-sizing: border-box;">This course is addressed to anyone willing to master the knowledge about TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;standard at Foundation and Practitioner level:</p><ul style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Enterprise architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Business architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">IT architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Application architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Data architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Software architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">System architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Solution architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Infrastructure architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Process architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Product managers</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Operational managers</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Senior managers</li></ul><h4 style="color: rgb(29, 41, 63); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(29, 41, 63);">Course agenda</h4><ol style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Introduction</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Basic Concepts</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Core Concepts</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">General Definitions</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Introduction to Architecture Development Method (ADM)</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Enterprise Continuum and Tools</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">ADM Phases Level 1</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">ADM Guidelines and Techniques</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Architecture Governance</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Views, Viewpoints and Stakeholders</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Building Blocks</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">ADM Deliverables</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">TOGAF&reg; Reference Models Level 1</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">TOGAF&reg; EA Level 2</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Guidelines for Adapting the ADM</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Architecture Content Framework</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Architecture Capability Framework</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Summary</li></ol><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Training materials are based on TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Courseware.</p><h4 style="color: rgb(29, 41, 63); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(29, 41, 63);">Price information</h4><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Net price per person:<br fr-original-style="" style="box-sizing: border-box;">The training course net price per person includes the exam voucher. The applicable price is shown in the course calendar and depends on the course location.</p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">In order to obtain the&nbsp;<strong style="color: rgb(29, 41, 63); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(29, 41, 63);">TOGAF EA Practitioner</strong> certificate it is required to successfully pass both exams: &bdquo;TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Part 1 Exam&rdquo; and &bdquo;TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Part 2 Exam&rdquo; or to obtain a positive result from the &bdquo;TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Combined Part 1 and Part 2 Exam&rdquo;.</p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Detailed information about the TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;examination path is available on&nbsp;<a href="http://certification.opengroup.org/examinations/togaf" target="_blank" rel="noopener noreferrer" style="color: rgb(29, 41, 63); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(29, 41, 63);">The Open Group website</a>.</p><h4 style="color: rgb(29, 41, 63); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(29, 41, 63);">Certification exam</h4><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><strong style="color: rgb(29, 41, 63); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(29, 41, 63);">EXAM DETAILS:</strong></p><ul style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Exam Name: TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Part 1 Exam and TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Part 2 Exam</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Exam language: English</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Format: 40 Multiple choice questions for Level 1 and 8 complex scenario questions, with gradient scoring for Level 2</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Exam delivery: onsite in Pearson Vue test center or online through On Vue Proctoring</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Access: Candidates will receive an exam voucher upon completion of the TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Course - Foundation and&nbsp;Practitioner (Level 1 and 2)&nbsp;and timely performed payment</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Number of questions: 40 questions for Level 1 and 8 complex scenario questions, for Level 2</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Passing Score: 60% (24 or more questions out of a maximum of 40) for Level 1 and 60% (24 or more points out of a maximum of 40) for Level 2</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Duration: 1 hour (60 minutes) for Level 1 and 1 hour 30 minutes (90 minutes) for Level 2</li></ul>

The TOGAF standard is a framework for enterprise architecture which provides a comprehensive approach for designing, planning, implementing, and governing an enterprise information architecture.
After this course participants gain an understanding of the necessary knowledge to achieve certification by examination for TOGAF® Enterprise Architecture at Level 1 (TOGAF® EA Foundation) and Level 2 (TOGAF® EA Practitioner).
Benefits:
During this course you will learn how to:
prepare for TOGAF examination and become TOGAF Practitioner
obtain C-level support when implementing EA in your organization
adopt and implement tools and practical examples of Enterprise Architecture
Key features
Price of the course includes:
Delivery of four-day TOGAF® EA Course - Foundation and Practitioner (Level 1 and 2) conducted live online by a certified and experienced trainer
Exam vouchers for „TOGAF® EA Part 1 Exam” and “TOGAF® EA Part 2 Exam”
Modern online training platform
The Open Group official TOGAF Standard, 10th Edition coursebook (English language version, PDF)
Set of training materials: TOGAF EA accredited training course handouts, workbook and sample exam tests (PDF)
Certificate of training completion
Working methods:
Multimedia presentations, group exercises and discussion, practical workshops, case study and online practice tests.
Licensing and accreditation:
TOGAF® EA Course - Foundation and Practitioner (Level 1 and 2) provided by Advised Skills Ltd is accredited by The Open Group® and complies with the accreditation requirements for The Open Group TOGAF® Certification for People Program.
Advised Skills Ltd is a member of The Open Group® consortium, The Open Group Architecture Forum, The Open Group ArchiMate® Forum and The Open Group IT4IT™ Forum.
Who should attend?
This course is addressed to anyone willing to master the knowledge about TOGAF® standard at Foundation and Practitioner level:
Enterprise architects
Business architects
IT architects
Application architects
Data architects
Software architects
System architects
Solution architects
Infrastructure architects
Process architects
Product managers
Operational managers
Senior managers
Course agenda
Introduction
Basic Concepts
Core Concepts
General Definitions
Introduction to Architecture Development Method (ADM)
Enterprise Continuum and Tools
ADM Phases Level 1
ADM Guidelines and Techniques
Architecture Governance
Views, Viewpoints and Stakeholders
Building Blocks
ADM Deliverables
TOGAF® Reference Models Level 1
TOGAF® EA Level 2
Guidelines for Adapting the ADM
Architecture Content Framework
Architecture Capability Framework
Summary
Training materials are based on TOGAF® EA Courseware.
Price information
Net price per person:
The training course net price per person includes the exam voucher. The applicable price is shown in the course calendar and depends on the course location.
In order to obtain the TOGAF EA Practitioner certificate it is required to successfully pass both exams: „TOGAF® EA Part 1 Exam” and „TOGAF® EA Part 2 Exam” or to obtain a positive result from the „TOGAF® EA Combined Part 1 and Part 2 Exam”.
Detailed information about the TOGAF® examination path is available on The Open Group website.
Certification exam
EXAM DETAILS:
Exam Name: TOGAF® EA Part 1 Exam and TOGAF® EA Part 2 Exam
Exam language: English
Format: 40 Multiple choice questions for Level 1 and 8 complex scenario questions, with gradient scoring for Level 2
Exam delivery: onsite in Pearson Vue test center or online through On Vue Proctoring
Access: Candidates will receive an exam voucher upon completion of the TOGAF® EA Course - Foundation and Practitioner (Level 1 and 2) and timely performed payment
Number of questions: 40 questions for Level 1 and 8 complex scenario questions, for Level 2
Passing Score: 60% (24 or more questions out of a maximum of 40) for Level 1 and 60% (24 or more points out of a maximum of 40) for Level 2
Duration: 1 hour (60 minutes) for Level 1 and 1 hour 30 minutes (90 minutes) for Level 2

Advised Skills

Enterprise Architecture

TOGAF

This course is designed to enable candidates to develop the knowledge of the terminology and basic concepts of TOGAF Standard, 10th Edition and principles of Enterprise Architecture. Candidates will also be able to analyze and apply knowledge of TOGAF Standard.

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