Name: SAFe Lean Portfolio Management: In-House Training
Price: 2995 GBP
Availability: InStock

London

<h2>ITIL® 4 Foundation: In-House Training</h2>
 <p>ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. </p>
 <p>The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam.</p>
 <p>In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards.</p><h3>What You Will Learn</h3>
 <p>At the end of this program, you will be able to: </p>
 <ul>
 <li>Understand the key concepts of ITIL® service management </li>
 <li>Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management </li>
 <li>Understand the four dimensions of ITIL® service management </li>
 <li>Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect </li>
 <li>Understand the key concepts of continual improvement </li>
 <li>Learn the various ITIL® practices and how they contribute to value chain activities </li>
 </ul><section>
                    <h3>Course Introduction</h3> <ul> <li>Let's Get to Know Each Other</li> <li>Course Overview</li> <li>Course Learning Objectives</li> <li>Course Structure</li> <li>Course Agenda</li> <li>Introduction to IT Service Management in the Modern World</li> <li>Introduction to ITIL® 4</li> <li>Structure and Benefits of ITIL® 4</li> <li>Case Study: Axle Car Hire</li> <li>Case Study: Meet the Key People at Axle</li> <li>Case Study: The CIOs Vision for Axle</li> <li>Exam Details</li> <li>ITIL® 4 Certification Scheme</li> </ul> <h3>Service Management - Key Concepts</h3> <ul> <li>Intent and Context</li> <li>Key Terms Covered in the Module</li> <li>Module Learning Objectives</li> <li>Value and Value Co-Creation</li> <li>Value: Service, Products, and Resources</li> <li>Service Relationships</li> <li>Value: Outcomes, Costs, and Risks</li> <li>Exercise: Multiple-Choice Questions</li> </ul> <h3>The Guiding Principles</h3> <ul> <li>Intent and Context</li> <li>Identifying Guiding Principles</li> <li>Key Terms Covered in the Module</li> <li>Module Learning Objectives</li> <li>The Seven Guiding Principles</li> <li>Applying the Guiding Principles</li> <li>Exercise: Multiple-Choice Questions</li> </ul> <h3>The Four Dimensions of Service Management</h3> <ul> <li>Intent and Context</li> <li>The Four Dimensions</li> <li>Key Terms Covered in the Module</li> <li>The Four Dimensions and Service Value System</li> <li>Module Learning Objectives</li> <li>Organizations and People</li> <li>Information and Technology</li> <li>Partners and Suppliers</li> <li>Value Streams and Processes</li> <li>External Factors and Pestle Model</li> <li>Exercise: Multiple-Choice Questions</li> </ul> <h3>Service Value System</h3> <ul> <li>Intent and Context</li> <li>Service Value System and Service Value Chain</li> <li>Module Learning Objectives</li> <li>Overview of Service Value System</li> <li>Overview of the Service Value Chain</li> <li>Exercise: Multiple-Choice Questions</li> </ul> <h3>Continual Improvement</h3> <ul> <li>Intent and Context</li> <li>Key Terms Covered in the Module</li> <li>Introduction to Continual Improvement</li> <li>Module Learning Objectives</li> <li>The Continual Improvement Model</li> <li>Relationship between Continual Improvement and Guiding Principles</li> <li>Exercise: Multiple-Choice Questions</li> </ul> <h3>The ITIL® Practices</h3> <ul> <li>Intent and Context</li> <li>ITIL® Management Practices</li> <li>Key Terms Covered in the Module</li> <li>Module Learning Objectives</li> <li>The Continual Improvement Practice</li> <li>The Change Control Practice</li> <li>The Incident Management Practice</li> <li>The Problem Management Practice</li> <li>The Service Request Management Practice</li> <li>The Service Desk Practice</li> <li>The Service Level Management Practice</li> <li>Purpose of ITIL® Practices</li> <li>Exercise: Crossword Puzzle</li> </ul>


                </section>

ITIL® 4 Foundation: In-House Training
ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. 
The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam.
In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards.
What You Will Learn
At the end of this program, you will be able to: 
Understand the key concepts of ITIL® service management
Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management
Understand the four dimensions of ITIL® service management
Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect
Understand the key concepts of continual improvement
Learn the various ITIL® practices and how they contribute to value chain activities
Course Introduction
Let's Get to Know Each Other
Course Overview
Course Learning Objectives
Course Structure
Course Agenda
Introduction to IT Service Management in the Modern World
Introduction to ITIL® 4
Structure and Benefits of ITIL® 4
Case Study: Axle Car Hire
Case Study: Meet the Key People at Axle
Case Study: The CIOs Vision for Axle
Exam Details
ITIL® 4 Certification Scheme
Service Management - Key Concepts
Intent and Context
Key Terms Covered in the Module
Module Learning Objectives
Value and Value Co-Creation
Value: Service, Products, and Resources
Service Relationships
Value: Outcomes, Costs, and Risks
Exercise: Multiple-Choice Questions
The Guiding Principles
Intent and Context
Identifying Guiding Principles
Key Terms Covered in the Module
Module Learning Objectives
The Seven Guiding Principles
Applying the Guiding Principles
Exercise: Multiple-Choice Questions
The Four Dimensions of Service Management
Intent and Context
The Four Dimensions
Key Terms Covered in the Module
The Four Dimensions and Service Value System
Module Learning Objectives
Organizations and People
Information and Technology
Partners and Suppliers
Value Streams and Processes
External Factors and Pestle Model
Exercise: Multiple-Choice Questions
Service Value System
Intent and Context
Service Value System and Service Value Chain
Module Learning Objectives
Overview of Service Value System
Overview of the Service Value Chain
Exercise: Multiple-Choice Questions
Continual Improvement
Intent and Context
Key Terms Covered in the Module
Introduction to Continual Improvement
Module Learning Objectives
The Continual Improvement Model
Relationship between Continual Improvement and Guiding Principles
Exercise: Multiple-Choice Questions
The ITIL® Practices
Intent and Context
ITIL® Management Practices
Key Terms Covered in the Module
Module Learning Objectives
The Continual Improvement Practice
The Change Control Practice
The Incident Management Practice
The Problem Management Practice
The Service Request Management Practice
The Service Desk Practice
The Service Level Management Practice
Purpose of ITIL® Practices
Exercise: Crossword Puzzle

IIL Europe Ltd

IT Service Management

ITIL

IT Certifications

IT Skills

IT (Information Technology)

Institute of Leadership & Management (ILM)

ITIL 4 Foundation: In-House Training

General Admission

<h2>ITIL® 4 Leader: Digital and IT Strategy: In-House Training</h2>
 <p>The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL® 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan &amp; Improve. Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material. </p>
 <p>The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.</p>
 <p>The ITIL® 4 Digital and IT Strategy course is based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study, discussions and activities.</p><h3>What You Will Learn</h3>
 <p>The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy:</p>
 <ul>
 <li>Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities</li>
 <li>Understand how to leverage digital strategy to react to digital disruption</li>
 <li>Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value</li>
 <li>Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology</li>
 <li>Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence</li>
 <li>Understand the risks and opportunities of Digital and IT Strategy</li>
 <li>Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy</li>
 <li>Understand how to implement a Digital and IT Strategy</li>
 </ul><section>
                    <h3>Key Concepts of Digital and IT Strategy</h3> <ul> <li>Digital, Information, and Communication Technology</li> <li>Digital Transformation</li> <li>Services, Products, and Competitive Advantage</li> <li>Tiers of Strategy</li> <li>Business Models</li> <li>Operating Models</li> </ul> <h3>Strategy and the Service Value System</h3> <ul> <li>Opportunity and Demand</li> <li>Value</li> <li>Governance</li> <li>ITIL® Guiding Principles</li> <li>Continual Improvement</li> <li>ITIL® Practices</li> </ul> <h3>What is Vision?</h3> <ul> <li>Disruptions</li> <li>Vision</li> <li>Digital Disruptions</li> <li>Balanced Strategic Focus</li> <li>Positioning Tools for Digital Organizations</li> <li>Assignment 1: Digital Disruption and Digital Positioning</li> </ul> <h3>Where Are We Now?</h3> <ul> <li>Environmental Analysis</li> <li>Opportunity Analysis</li> <li>Digital Readiness Assessment</li> </ul> <h3>How Do We Get There (Strategic Planning)</h3> <ul> <li>Strategy Planning</li> <li>Financial Aspects of Digital and IT Strategy</li> <li>Business Models for Strategy Planning</li> <li>Portfolio Optimization</li> </ul> <h3>How Do We Get There (Strategic Approaches)</h3> <ul> <li>Strategic Approaches for Digital Organizations</li> <li>Strategic Approaches for Operational Excellence</li> <li>Strategic Approaches to Evolution</li> <li>Strategic Approaches to Social Responsibility and Sustainability</li> <li>Assignment 2: Strategic Approaches for Digital Organizations</li> </ul> <h3>Take Action (Managing Strategic Initiatives)</h3> <ul> <li>How Strategies are Implemented</li> <li>Coordinating Strategy and Strategic Initiatives</li> <li>Leading Digital Transformation</li> <li>Digital Leadership</li> <li>Assignment 3: Strategy Planning and Communication</li> </ul> <h3>Did We Get There? (Measuring Strategy)</h3> <ul> <li>Key Facts About Measurement</li> <li>Measuring a Strategy</li> <li>Instrumenting Strategy</li> </ul> <h3>How Do We Keep the Momentum Going</h3> <ul> <li>Long-Term Momentum: Ensuring Organizational Viability</li> <li>Short-Term Momentum: Parallel Operation</li> <li>Assignment: Digital Strategy in VUCA Environment</li> </ul> <h3>Managing Innovation and Emerging Technologies</h3> <ul> <li>Managing Innovation</li> <li>Formal Approach to Innovation Management</li> <li>Culture that Supports Innovation</li> <li>Approaches to Innovation</li> <li>Evaluating and Adopting Emerging Technology</li> </ul> <h3>Managing Strategic Risk</h3> <ul> <li>Risk Management</li> <li>Risk Identification</li> <li>Risk Posture</li> <li>Risk Treatment</li> </ul>


                </section>

ITIL® 4 Leader: Digital and IT Strategy: In-House Training
The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL® 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan & Improve. Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material. 
The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.
The ITIL® 4 Digital and IT Strategy course is based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study, discussions and activities.
What You Will Learn
The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy:
Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities
Understand how to leverage digital strategy to react to digital disruption
Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value
Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology
Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence
Understand the risks and opportunities of Digital and IT Strategy
Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy
Understand how to implement a Digital and IT Strategy
Key Concepts of Digital and IT Strategy
Digital, Information, and Communication Technology
Digital Transformation
Services, Products, and Competitive Advantage
Tiers of Strategy
Business Models
Operating Models
Strategy and the Service Value System
Opportunity and Demand
Value
Governance
ITIL® Guiding Principles
Continual Improvement
ITIL® Practices
What is Vision?
Disruptions
Vision
Digital Disruptions
Balanced Strategic Focus
Positioning Tools for Digital Organizations
Assignment 1: Digital Disruption and Digital Positioning
Where Are We Now?
Environmental Analysis
Opportunity Analysis
Digital Readiness Assessment
How Do We Get There (Strategic Planning)
Strategy Planning
Financial Aspects of Digital and IT Strategy
Business Models for Strategy Planning
Portfolio Optimization
How Do We Get There (Strategic Approaches)
Strategic Approaches for Digital Organizations
Strategic Approaches for Operational Excellence
Strategic Approaches to Evolution
Strategic Approaches to Social Responsibility and Sustainability
Assignment 2: Strategic Approaches for Digital Organizations
Take Action (Managing Strategic Initiatives)
How Strategies are Implemented
Coordinating Strategy and Strategic Initiatives
Leading Digital Transformation
Digital Leadership
Assignment 3: Strategy Planning and Communication
Did We Get There? (Measuring Strategy)
Key Facts About Measurement
Measuring a Strategy
Instrumenting Strategy
How Do We Keep the Momentum Going
Long-Term Momentum: Ensuring Organizational Viability
Short-Term Momentum: Parallel Operation
Assignment: Digital Strategy in VUCA Environment
Managing Innovation and Emerging Technologies
Managing Innovation
Formal Approach to Innovation Management
Culture that Supports Innovation
Approaches to Innovation
Evaluating and Adopting Emerging Technology
Managing Strategic Risk
Risk Management
Risk Identification
Risk Posture
Risk Treatment

Design & Technology Courses (DT)

ICDL (International Certification of Digital Literacy)

ITIL 4 Leader: Digital and IT Strategy: In-House Training

<h2>ITIL® 4 Specialist: Drive Stakeholder Value: In-House Training</h2>
 <p>The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. </p>
 <p>This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam.</p><h3>What You Will Learn</h3>
 <p>The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: </p>
 <ul>
 <li>Understand how customer journeys are designed  </li>
 <li>Know how to target markets and stakeholders </li>
 <li>Know how to foster stakeholder relationships  </li>
 <li>Know how to shape demand and define service offerings  </li>
 <li>Know how to align expectations and agree on details of services  </li>
 <li>Know how to onboard and offboard customers and users  </li>
 <li>Know how to act together to ensure continual value co-creation (service consumption / provisioning)  </li>
 <li>Know how to realize and validate service value</li>
 </ul><section>
                    <h3>Customer Journey</h3> <ul> <li>Purpose of the Module</li> <li>Purpose of Mastering the Customer Journey</li> <li>Touchpoints and Service Interactions</li> <li>Module Topics</li> <li>Mapping the Customer Journey</li> <li>Designing the Customer Journey</li> <li>Measuring and Improving the Customer Journey</li> </ul> <h3>Customer Journey Step 1: Explore</h3> <ul> <li>Purpose of the Module</li> <li>Purpose of the Explore Step</li> <li>Module Topics</li> <li>Understanding Service Consumers</li> <li>Understanding Service Providers</li> <li>Understanding and Targeting Markets</li> </ul> <h3>Customer Journey Step 2: Engage</h3> <ul> <li>Purpose of the Module</li> <li>Purpose of the Engage Step</li> <li>Aspects of Service Value</li> <li>Module Topics</li> <li>Service Relationship Types</li> <li>Building Service Relationships</li> <li>Building and Sustaining Trust and Relationships</li> <li>Analyzing Customer Needs</li> <li>Managing Suppliers and Partners</li> </ul> <h3>Customer Journey Step 3: Offer</h3> <ul> <li>Purpose of the Module</li> <li>Purpose of Shaping Demand and Service Offerings</li> <li>Module Topics</li> <li>Managing Demand and Opportunities</li> <li>Specifying and Managing Customer Requirements</li> <li>Designing Service Offerings and User Experience</li> <li>Selling and Obtaining Service Offerings</li> </ul> <h3>Customer Journey Step 4: Agree</h3> <ul> <li>Purpose of the Module</li> <li>Purpose of Aligning Expectations and Agreeing on Services</li> <li>Module Topics</li> <li>Agreeing on and Planning Value Co-Creation</li> <li>Negotiating and Agreeing on a Service</li> </ul> <h3>Customer Journey Step 5: Onboard</h3> <ul> <li>Purpose of the Module</li> <li>Purpose of Onboarding and Offboarding</li> <li>ITIL® Management Practices</li> <li>Module Topics</li> <li>Planning Onboarding</li> <li>Fostering Relationships with Users</li> <li>Providing User Engagement and Delivery Channels</li> <li>Enabling Users for Service </li> <li>Elevating Mutual Capabilities</li> <li>Offboarding</li> </ul> <h3>Customer Journey Step 6: Co-create</h3> <ul> <li>Purpose of the Module</li> <li>Purpose of Service Provision and Consumption</li> <li>Module Topics</li> <li>Service Mindset</li> <li>Ongoing Service Interactions</li> <li>Nurturing User Communities</li> </ul> <h3>Customer Journey Step 7: Realize</h3> <ul> <li>Purpose of the Module</li> <li>Measuring Service Value</li> <li>Purpose of Value Capturing and Customer Journey Improvement</li> <li>Realizing Service Value in Different Settings</li> <li>Module Topics</li> <li>Tracking Value Realization</li> <li>Assessing and Reporting Value Realization</li> <li>Evaluating Value Realization and Improving Customer Journeys</li> <li>Realizing Value for the Service Provider</li> </ul>


                </section>

ITIL® 4 Specialist: Drive Stakeholder Value: In-House Training
The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. 
This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam.
What You Will Learn
The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: 
Understand how customer journeys are designed
Know how to target markets and stakeholders
Know how to foster stakeholder relationships
Know how to shape demand and define service offerings
Know how to align expectations and agree on details of services
Know how to onboard and offboard customers and users
Know how to act together to ensure continual value co-creation (service consumption / provisioning)
Know how to realize and validate service value
Customer Journey
Purpose of the Module
Purpose of Mastering the Customer Journey
Touchpoints and Service Interactions
Module Topics
Mapping the Customer Journey
Designing the Customer Journey
Measuring and Improving the Customer Journey
Customer Journey Step 1: Explore
Purpose of the Module
Purpose of the Explore Step
Module Topics
Understanding Service Consumers
Understanding Service Providers
Understanding and Targeting Markets
Customer Journey Step 2: Engage
Purpose of the Module
Purpose of the Engage Step
Aspects of Service Value
Module Topics
Service Relationship Types
Building Service Relationships
Building and Sustaining Trust and Relationships
Analyzing Customer Needs
Managing Suppliers and Partners
Customer Journey Step 3: Offer
Purpose of the Module
Purpose of Shaping Demand and Service Offerings
Module Topics
Managing Demand and Opportunities
Specifying and Managing Customer Requirements
Designing Service Offerings and User Experience
Selling and Obtaining Service Offerings
Customer Journey Step 4: Agree
Purpose of the Module
Purpose of Aligning Expectations and Agreeing on Services
Module Topics
Agreeing on and Planning Value Co-Creation
Negotiating and Agreeing on a Service
Customer Journey Step 5: Onboard
Purpose of the Module
Purpose of Onboarding and Offboarding
ITIL® Management Practices
Module Topics
Planning Onboarding
Fostering Relationships with Users
Providing User Engagement and Delivery Channels
Enabling Users for Service
Elevating Mutual Capabilities
Offboarding
Customer Journey Step 6: Co-create
Purpose of the Module
Purpose of Service Provision and Consumption
Module Topics
Service Mindset
Ongoing Service Interactions
Nurturing User Communities
Customer Journey Step 7: Realize
Purpose of the Module
Measuring Service Value
Purpose of Value Capturing and Customer Journey Improvement
Realizing Service Value in Different Settings
Module Topics
Tracking Value Realization
Assessing and Reporting Value Realization
Evaluating Value Realization and Improving Customer Journeys
Realizing Value for the Service Provider

Service Design Courses (SDC)

ITIL 4 Specialist: Drive Stakeholder Value: In-House Training

<h2>ITIL® 4 Specialist: Create, Deliver and Support: In-House Training</h2>
 <p>The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. </p>
 <p>This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam.</p><h3>What You Will Learn</h3>
 <p>The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: </p>
 <ul>
 <li>Understand how to plan and build a service value stream to create, deliver, and support services </li>
 <li>Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams </li>
 <li>Know how to create, deliver, and support services</li>
 </ul><section>
                    <h3>Organization and Culture </h3> <ul> <li>Organizational Structures  </li> <li>Team Culture  </li> <li>Continuous Improvement </li> <li>Collaborative Culture  </li> <li>Customer-Oriented Mindset  </li> <li>Positive Communication </li> </ul> <h3>Effective Teams </h3> <ul> <li>Capabilities, Roles, and Competencies  </li> <li>Workforce Planning  </li> <li>Employee Satisfaction Management  </li> <li>Results-Based Measuring and Reporting </li> </ul> <h3>Information Technology to Create, Deliver, and Support Service  </h3> <ul> <li>Integration and Data Sharing  </li> <li>Reporting and Advanced Analytics  </li> <li>Collaboration and Workflow  </li> <li>Robotic Process Automation  </li> <li>Artificial Intelligence and Machine Learning  </li> <li>CI / CD  </li> <li>Information Model </li> </ul> <h3>Value Stream </h3> <ul> <li>Anatomy of a Value Stream  </li> <li>Designing a Value Stream </li> <li>Value Stream Mapping </li> </ul> <h3>Value Stream to Create, Deliver, and Support Services </h3> <ul> <li>Value Stream for Creation of a New Service  </li> </ul> <h3>Value Stream for User Support </h3> <ul> <li>Value Stream Model for Restoration of a Live Service  </li> </ul> <h3>Prioritize and Manage Work </h3> <ul> <li>Managing Queues and Backlogs  </li> <li>Shift-Left Approach </li> <li>Prioritizing Work  </li> </ul> <h3>Commercial and Sourcing Considerations </h3> <ul> <li>Build or Buy  </li> <li>Sourcing Models  </li> <li>Service Integration and Management</li> </ul>


                </section>

ITIL® 4 Specialist: Create, Deliver and Support: In-House Training
The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. 
This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam.
What You Will Learn
The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: 
Understand how to plan and build a service value stream to create, deliver, and support services
Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams
Know how to create, deliver, and support services
Organization and Culture 
Organizational Structures
Team Culture
Continuous Improvement
Collaborative Culture
Customer-Oriented Mindset
Positive Communication
Effective Teams 
Capabilities, Roles, and Competencies
Workforce Planning
Employee Satisfaction Management
Results-Based Measuring and Reporting
Information Technology to Create, Deliver, and Support Service 
Integration and Data Sharing
Reporting and Advanced Analytics
Collaboration and Workflow
Robotic Process Automation
Artificial Intelligence and Machine Learning
CI / CD
Information Model
Value Stream 
Anatomy of a Value Stream
Designing a Value Stream
Value Stream Mapping
Value Stream to Create, Deliver, and Support Services 
Value Stream for Creation of a New Service
Value Stream for User Support 
Value Stream Model for Restoration of a Live Service
Prioritize and Manage Work 
Managing Queues and Backlogs
Shift-Left Approach
Prioritizing Work
Commercial and Sourcing Considerations 
Build or Buy
Sourcing Models
Service Integration and Management

IT Support

ITIL 4 Specialist: Create, Deliver and Support: In-House Training

<h2>ITIL® 4 Specialist: High Velocity IT: In-House Training</h2>
 <p>The ITIL® 4 Specialist: High-Velocity IT module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation.</p>
 <p>This course is based on the ITIL® 4 Specialist: High-Velocity IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam.</p>
 <p>This module addresses the specifics of digital transformation and helps organizations to evolve towards a convergence of business and technology, or to establish a new digital organization. It was designed to enable practitioners to explore the ways in which digital organizations and digital operating models function in high-velocity environments. Working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing are included.</p><h3>What You Will Learn</h3>
 <p>At the end of this course, participants will be able to:</p>
 <ul>
 <li>Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT.</li>
 <li>Understand the digital product lifecycle in terms of the ITIL operating model.</li>
 <li>Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT.</li>
 <li>Know how to contribute to achieving value with digital products.</li>
 </ul><section>
                    <h3>Course Introduction </h3> <ul> <li>Let's Get to Know Each Other </li> <li>Course Learning Objectives </li> <li>Target Audience </li> <li>Characteristics </li> <li>ITIL® 4 Certification Scheme </li> <li>Course Components </li> <li>Course Agenda </li> <li>Module-End Exercises </li> <li>Exam Details </li> </ul> <h3>Introduction to High-Velocity IT </h3> <ul> <li>High-Velocity IT </li> <li>Digital Technology </li> <li>Digital Organizations </li> <li>Digital Transformation </li> </ul> <h3>High-Velocity IT Approaches </h3> <ul> <li>Relevance of High-Velocity IT Approaches </li> <li>High-Velocity IT Approaches in Detail </li> </ul> <h3>High-Velocity IT Operating Models Introduction </h3> <ul> <li>ITIL® Perspective </li> <li>High-Velocity IT Aspects </li> <li>High-Velocity IT Applications </li> </ul> <h3>ITIL® Building Blocks for High-Velocity IT </h3> <ul> <li>Digital Product Lifecycle </li> <li>Service Value Streams </li> <li>Four Dimensions of Service Management </li> <li>ITIL® Management Practices </li> </ul> <h3>High-Velocity IT Culture </h3> <ul> <li>Key Behavior Patterns </li> <li>ITIL® Guiding Principles </li> </ul> <h3>Supporting Models and Concepts for Purpose </h3> <ul> <li>Ethics </li> <li>Design Thinking </li> </ul> <h3>Supporting Models and Concepts for People </h3> <ul> <li>Reconstructing for Service Agility </li> <li>Safety Culture </li> <li>Stress Prevention  </li> </ul> <h3>Supporting Models and Concepts for Progress </h3> <ul> <li>Working in Complex Environments Lean Culture </li> <li>ITIL® Continual Improvement Model  </li> </ul> <h3>High-Velocity IT Objectives and Techniques </h3> <ul> <li>High-Velocity IT Objectives </li> <li>High-Velocity IT Techniques </li> </ul> <h3>Techniques for Valuable Investments </h3> <ul> <li>Prioritization Techniques </li> <li>Minimum Viable Products and Services </li> <li>Product / Service Ownership </li> <li>A/B Testing </li> </ul> <h3>Techniques for Fast Developments </h3> <ul> <li>Basic Concepts Related to Fast Development </li> <li>Infrastructure as Code Reviews </li> <li>Continual Business Analysis </li> <li>Continuous Integration / Continuous Delivery (CI/CD) </li> <li>Continuous Testing </li> <li>Kanban </li> </ul> <h3>Techniques for Resilient Operations </h3> <ul> <li>Introduction to Resilient Operations </li> <li>Technical Debt </li> <li>Chaos Engineering </li> <li>Definition of Done </li> <li>Version Control </li> <li>Algorithmic IT Operations </li> <li>ChatOps </li> <li>Site Reliability Engineering (SRE) </li> </ul> <h3>Techniques for Co-created Value </h3> <ul> <li>Basic Concepts of Co-created Value </li> <li>Service Experience </li> </ul> <h3>Techniques for Assured Conformance </h3> <ul> <li>DevOps Audit Defense Toolkit </li> <li>DevSecOpsPeer Review</li> </ul>


                </section>

ITIL® 4 Specialist: High Velocity IT: In-House Training
The ITIL® 4 Specialist: High-Velocity IT module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation.
This course is based on the ITIL® 4 Specialist: High-Velocity IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam.
This module addresses the specifics of digital transformation and helps organizations to evolve towards a convergence of business and technology, or to establish a new digital organization. It was designed to enable practitioners to explore the ways in which digital organizations and digital operating models function in high-velocity environments. Working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing are included.
What You Will Learn
At the end of this course, participants will be able to:
Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT.
Understand the digital product lifecycle in terms of the ITIL operating model.
Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT.
Know how to contribute to achieving value with digital products.
Course Introduction 
Let's Get to Know Each Other
Course Learning Objectives
Target Audience
Characteristics
ITIL® 4 Certification Scheme
Course Components
Course Agenda
Module-End Exercises
Exam Details
Introduction to High-Velocity IT 
High-Velocity IT
Digital Technology
Digital Organizations
Digital Transformation
High-Velocity IT Approaches 
Relevance of High-Velocity IT Approaches
High-Velocity IT Approaches in Detail
High-Velocity IT Operating Models Introduction 
ITIL® Perspective
High-Velocity IT Aspects
High-Velocity IT Applications
ITIL® Building Blocks for High-Velocity IT 
Digital Product Lifecycle
Service Value Streams
Four Dimensions of Service Management
ITIL® Management Practices
High-Velocity IT Culture 
Key Behavior Patterns
ITIL® Guiding Principles
Supporting Models and Concepts for Purpose 
Ethics
Design Thinking
Supporting Models and Concepts for People 
Reconstructing for Service Agility
Safety Culture
Stress Prevention
Supporting Models and Concepts for Progress 
Working in Complex Environments Lean Culture
ITIL® Continual Improvement Model
High-Velocity IT Objectives and Techniques 
High-Velocity IT Objectives
High-Velocity IT Techniques
Techniques for Valuable Investments 
Prioritization Techniques
Minimum Viable Products and Services
Product / Service Ownership
A/B Testing
Techniques for Fast Developments 
Basic Concepts Related to Fast Development
Infrastructure as Code Reviews
Continual Business Analysis
Continuous Integration / Continuous Delivery (CI/CD)
Continuous Testing
Kanban
Techniques for Resilient Operations 
Introduction to Resilient Operations
Technical Debt
Chaos Engineering
Definition of Done
Version Control
Algorithmic IT Operations
ChatOps
Site Reliability Engineering (SRE)
Techniques for Co-created Value 
Basic Concepts of Co-created Value
Service Experience
Techniques for Assured Conformance 
DevOps Audit Defense Toolkit
DevSecOpsPeer Review

ICP-ACC (ICAgile Certified Agile Coaching)

ACP (Agile Certified Practitioner)

ITIL 4 Specialist: High Velocity IT: In-House Training

<h2>SAFe® for Teams: In-House Training</h2>
<p>Build the skills needed to become a high-performing team member of an Agile Release Train (ART)  and learn how to collaborate effectively with other teams  by becoming a SAFe® 5 Practitioner (SP).</p>
<p>During this course, you will gain an in-depth understanding of the ART, how it delivers value, and what you can do to effectively perform the role using Scrum, Kanban, and Extreme Programming (XP). You will also learn how to write stories and break down features, plan and execute iterations, and plan Program Increments. Finally, you'll learn about the continuous delivery pipeline and DevOps culture, how to effectively integrate with other teams in the program, and what it takes to continuously improve the train.</p><h3>What you will Learn</h3>
<p>To perform the role of a SAFe® Practitioner, you should be able to:</p>
<ul>
<li>Apply SAFe® to scale Lean and Agile development in their enterprise</li>
<li>Know their team and its role on the Agile Release Train</li>
<li>Know all other teams on the train, their roles, and the dependencies between the teams</li>
<li>Plan Iterations</li>
<li>Execute Iterations and demonstrate value</li>
<li>Plan Program Increments</li>
<li>Integrate and work with other teams on the train</li>
</ul><section>
                    <ul><li>Introducing the Scaled Agile Framework® (SAFe®)</li><li>Building an Agile Team</li><li>Planning the Iteration</li><li>Executing the Iteration</li><li>Executing the Program Increment</li><li>Practicing SAFe®</li></ul>


                </section>

SAFe® for Teams: In-House Training
Build the skills needed to become a high-performing team member of an Agile Release Train (ART) and learn how to collaborate effectively with other teams by becoming a SAFe® 5 Practitioner (SP).
During this course, you will gain an in-depth understanding of the ART, how it delivers value, and what you can do to effectively perform the role using Scrum, Kanban, and Extreme Programming (XP). You will also learn how to write stories and break down features, plan and execute iterations, and plan Program Increments. Finally, you'll learn about the continuous delivery pipeline and DevOps culture, how to effectively integrate with other teams in the program, and what it takes to continuously improve the train.
What you will Learn
To perform the role of a SAFe® Practitioner, you should be able to:
Apply SAFe® to scale Lean and Agile development in their enterprise
Know their team and its role on the Agile Release Train
Know all other teams on the train, their roles, and the dependencies between the teams
Plan Iterations
Execute Iterations and demonstrate value
Plan Program Increments
Integrate and work with other teams on the train
Introducing the Scaled Agile Framework® (SAFe®)
Building an Agile Team
Planning the Iteration
Executing the Iteration
Executing the Program Increment
Practicing SAFe®

Certified SAFe Product Owner

Certified SAFe Agilist

Professional Agile Leadership (PAL)

Trainers Course

Teaching & Training

SAFe for Teams: In-House Training

<h2>SAFe® for Government: In-House Training</h2>
<p>Transitioning to Lean-Agile practices for building technology-based capabilities is especially challenging in the government context.</p>
<p>But issues of legacy governance, contracting, and organizational barriers can be overcome with the right information and strategies. During this course, attendees will learn the principles and practices of the Scaled Agile Framework® (SAFe®), how to execute and release value through Agile Release Trains, and what it means to lead a Lean-Agile transformation of a program inside a government agency. Attendees gain an understanding of the Lean-Agile mindset and why it's an essential foundation for transformation. They'll also get practical advice on building high-performing, multi-vendor Agile teams and programs, managing technology investments in Lean flow, acquiring solutions with Agile contracting, launching the program, and planning and delivering value using SAFe®. Attendees also learn how specific leadership behaviors can drive successful organizational change in government.</p><h3>What you will Learn</h3>
<p>To perform the role of a SAFe® for Government leader, you should be able to:</p>
<ul>
<li>Transition government programs from traditional software and systems development models to Lean-Agile and DevOps mindsets, principles, and practices using SAFe®</li>
<li>Adapt technology strategy, budgeting and forecasting, acquisition, compliance, and governance processes to flow-based practices using emerging government guidelines</li>
<li>Organize government programs into one or more Agile Release Trains (ARTs) and execute in Program Increments (PIs)</li>
<li>Explore Large Solution coordination in a government and multi-vendor environment</li>
<li>Identify and internalize the mindset and leader behaviors essential to successful Lean-Agile transformation</li>
<li>Follow success patterns for SAFe® implementations adapted to the government context</li>
<li>Build a preliminary outline of next steps to begin and / or accelerate the SAFe® implementation in your program or agency</li>
</ul><section>
                    <ul><li>Advancing Lean-Agile in government</li><li>Embracing a Lean-Agile mindset</li><li>Understanding SAFe® Principles</li><li>Creating high-performing Agile teams and programs</li><li>Planning with cadence and synchronization</li><li>Delivering value in Program Increments</li><li>Mapping the path to agency and program agility</li><li>Leading successful change</li></ul>


                </section>

SAFe® for Government: In-House Training
Transitioning to Lean-Agile practices for building technology-based capabilities is especially challenging in the government context.
But issues of legacy governance, contracting, and organizational barriers can be overcome with the right information and strategies. During this course, attendees will learn the principles and practices of the Scaled Agile Framework® (SAFe®), how to execute and release value through Agile Release Trains, and what it means to lead a Lean-Agile transformation of a program inside a government agency. Attendees gain an understanding of the Lean-Agile mindset and why it's an essential foundation for transformation. They'll also get practical advice on building high-performing, multi-vendor Agile teams and programs, managing technology investments in Lean flow, acquiring solutions with Agile contracting, launching the program, and planning and delivering value using SAFe®. Attendees also learn how specific leadership behaviors can drive successful organizational change in government.
What you will Learn
To perform the role of a SAFe® for Government leader, you should be able to:
Transition government programs from traditional software and systems development models to Lean-Agile and DevOps mindsets, principles, and practices using SAFe®
Adapt technology strategy, budgeting and forecasting, acquisition, compliance, and governance processes to flow-based practices using emerging government guidelines
Organize government programs into one or more Agile Release Trains (ARTs) and execute in Program Increments (PIs)
Explore Large Solution coordination in a government and multi-vendor environment
Identify and internalize the mindset and leader behaviors essential to successful Lean-Agile transformation
Follow success patterns for SAFe® implementations adapted to the government context
Build a preliminary outline of next steps to begin and / or accelerate the SAFe® implementation in your program or agency
Advancing Lean-Agile in government
Embracing a Lean-Agile mindset
Understanding SAFe® Principles
Creating high-performing Agile teams and programs
Planning with cadence and synchronization
Delivering value in Program Increments
Mapping the path to agency and program agility
Leading successful change

Agile Business Analyst

SAFe for Government: In-House Training

<h2>SAFe® Agile Product Management: In-House Training</h2>
<p>Discover and apply the mindset, skills, and tools you need to create successful products and solutions that are desirable, viable, feasible, and sustainable.</p>
<p>The Agile Product Management course harnesses the power of Design Thinking to develop innovative solutions with proven SAFe® capabilities to execute on those visions. Learn the right mindset, skills, and tools to create successful products  from inception to retirement using Agile techniques. Recognize how Continuous Exploration fuels innovation and helps you define a vision, strategy, and roadmap to tap into new markets. Find out how to accelerate the product life cycle to get fast feedback and quickly deliver exceptional products and solutions that delight customers  all while aligning with your organization's strategy, portfolio, evolving architecture, and solution intent.</p><h3>What you will Learn</h3>
<p>After completing the class, you should be able to:</p>
<ul>
<li>Use Design Thinking to achieve desirable, feasible, and sustainable outcomes</li>
<li>Explore market needs, segmentation, sizing, and competitive landscape</li>
<li>Manage value stream economics, including pricing and licensing</li>
<li>Use empathy to drive design</li>
<li>Apply product strategy and vision</li>
<li>Develop and evolve roadmaps</li>
<li>Execute and deliver value using SAFe®</li>
<li>Explore innovation in the value stream</li>
</ul><section>
                    <ul><li>Analyzing your Role as a Product Manager in the Lean Enterprise</li><li>Continuously Exploring Markets and Users</li><li>Driving Strategy with Market Segmentation</li><li>Using Empathy to Drive Design</li><li>Defining Product Strategy and Vision</li><li>Creating Roadmaps to Build Solutions</li><li>Delivering Value</li><li>Managing Value Stream Economics</li><li>Creating Innovation in the Value Stream</li></ul>


                </section>

SAFe® Agile Product Management: In-House Training
Discover and apply the mindset, skills, and tools you need to create successful products and solutions that are desirable, viable, feasible, and sustainable.
The Agile Product Management course harnesses the power of Design Thinking to develop innovative solutions with proven SAFe® capabilities to execute on those visions. Learn the right mindset, skills, and tools to create successful products from inception to retirement using Agile techniques. Recognize how Continuous Exploration fuels innovation and helps you define a vision, strategy, and roadmap to tap into new markets. Find out how to accelerate the product life cycle to get fast feedback and quickly deliver exceptional products and solutions that delight customers all while aligning with your organization's strategy, portfolio, evolving architecture, and solution intent.
What you will Learn
After completing the class, you should be able to:
Use Design Thinking to achieve desirable, feasible, and sustainable outcomes
Explore market needs, segmentation, sizing, and competitive landscape
Manage value stream economics, including pricing and licensing
Use empathy to drive design
Apply product strategy and vision
Develop and evolve roadmaps
Execute and deliver value using SAFe®
Explore innovation in the value stream
Analyzing your Role as a Product Manager in the Lean Enterprise
Continuously Exploring Markets and Users
Driving Strategy with Market Segmentation
Using Empathy to Drive Design
Defining Product Strategy and Vision
Creating Roadmaps to Build Solutions
Delivering Value
Managing Value Stream Economics
Creating Innovation in the Value Stream

Product Management

Product Manager

Professional Scrum Master (PSM)

SAFe Agile Product Management: In-House Training

<h2>SAFe® DevOps: In-House Training</h2>
<p>This course provides a comprehensive overview for understanding the DevOps skills needed to accelerate time-to-market by improving the flow of value through the Continuous Delivery Pipeline. You will map the current value stream through the delivery pipeline from idea to cash and identify practices that will eliminate bottlenecks to flow. The course will build an understanding of the complete flow of value from Continuous Exploration to Continuous Integration, Continuous Deployment, and Release on Demand.</p><h3>What you will Learn</h3>
<p>After attending the class, attendees should be able to:</p>
<ul>
<li>Explain how DevOps enables strategic business objectives</li>
<li>Apply a CALMR approach to DevOps to avoid automating broken processes</li>
<li>Understand how successful DevOps requires continuous exploration, continuous integration, continuous deployment, and the ability to release to end users on demand</li>
<li>Incorporate continuous testing and continuous security into the delivery pipeline</li>
<li>Use value-stream mapping to measure flow and identify bottlenecks in the end-to-end delivery process</li>
<li>Select DevOps skills and tools strategically for the fastest, most compelling results</li>
<li>Prioritize DevOps solutions and investments for the greatest economic benefit</li>
<li>Design and implement a multi-phased DevOps transformation plan tailored to their organization</li>
<li>Work with all roles and levels in the organization to continually optimize the value stream</li>
</ul><section>
                    <ul><li>Introducing DevOps</li><li>Mapping your Continuous Delivery Pipeline</li><li>Gaining alignment with Continuous Exploration</li><li>Building quality with Continuous Integration</li><li>Reducing time-to-market with Continuous Deployment</li><li>Delivering Business Value with Release on Demand</li><li>Taking action</li></ul>


                </section>

SAFe® DevOps: In-House Training
This course provides a comprehensive overview for understanding the DevOps skills needed to accelerate time-to-market by improving the flow of value through the Continuous Delivery Pipeline. You will map the current value stream through the delivery pipeline from idea to cash and identify practices that will eliminate bottlenecks to flow. The course will build an understanding of the complete flow of value from Continuous Exploration to Continuous Integration, Continuous Deployment, and Release on Demand.
What you will Learn
After attending the class, attendees should be able to:
Explain how DevOps enables strategic business objectives
Apply a CALMR approach to DevOps to avoid automating broken processes
Understand how successful DevOps requires continuous exploration, continuous integration, continuous deployment, and the ability to release to end users on demand
Incorporate continuous testing and continuous security into the delivery pipeline
Use value-stream mapping to measure flow and identify bottlenecks in the end-to-end delivery process
Select DevOps skills and tools strategically for the fastest, most compelling results
Prioritize DevOps solutions and investments for the greatest economic benefit
Design and implement a multi-phased DevOps transformation plan tailored to their organization
Work with all roles and levels in the organization to continually optimize the value stream
Introducing DevOps
Mapping your Continuous Delivery Pipeline
Gaining alignment with Continuous Exploration
Building quality with Continuous Integration
Reducing time-to-market with Continuous Deployment
Delivering Business Value with Release on Demand
Taking action

Learning & Development

DevOps

FinOps

SAFe DevOps: In-House Training

<h2>SAFe® Lean Portfolio Management: In-House Training</h2>
<p>Create a culture of innovation, flexibility, and speed where all people in the portfolio can effectively execute as one unified team.</p>
<p>In this course, you will gain the practical tools and techniques necessary to implement the Lean Portfolio Management functions of Strategy and Investment Funding, Agile Portfolio Operations, and Lean Governance.</p>
<p>You will have the opportunity to capture the current and future state of the portfolio with the Portfolio Canvas tool and identify important business initiatives for achieving the future state. You'll be able to establish portfolio flow with the Portfolio Kanban and prioritize initiatives for maximum economic benefit. The course also provides insights on how to establish Value Stream Budgets and Lean Budget Guardrails and measure the Lean portfolio performance.</p><h3>What you will Learn</h3><ul><li>Describe the importance of LPM</li><li>Connect the portfolio to enterprise strategy</li><li>Implement Lean budgeting and guardrails</li><li>Establish portfolio flow with the Portfolio Kanban</li><li>Support operational excellence with APMO and CoPs</li><li>Coordinate Value Streams</li><li>Measure the LPM performance</li><li>Build a plan for LPM implementation</li></ul><section>
                    <ul><li>Introducing Lean Portfolio Management (LPM)</li><li>Establishing Strategy and Investment Funding</li><li>Applying Agile Portfolio Operations</li><li>Applying Lean Governance</li><li>Implementing the LPM function</li></ul>


                </section>

SAFe® Lean Portfolio Management: In-House Training
Create a culture of innovation, flexibility, and speed where all people in the portfolio can effectively execute as one unified team.
In this course, you will gain the practical tools and techniques necessary to implement the Lean Portfolio Management functions of Strategy and Investment Funding, Agile Portfolio Operations, and Lean Governance.
You will have the opportunity to capture the current and future state of the portfolio with the Portfolio Canvas tool and identify important business initiatives for achieving the future state. You'll be able to establish portfolio flow with the Portfolio Kanban and prioritize initiatives for maximum economic benefit. The course also provides insights on how to establish Value Stream Budgets and Lean Budget Guardrails and measure the Lean portfolio performance.
What you will Learn
Describe the importance of LPM
Connect the portfolio to enterprise strategy
Implement Lean budgeting and guardrails
Establish portfolio flow with the Portfolio Kanban
Support operational excellence with APMO and CoPs
Coordinate Value Streams
Measure the LPM performance
Build a plan for LPM implementation
Introducing Lean Portfolio Management (LPM)
Establishing Strategy and Investment Funding
Applying Agile Portfolio Operations
Applying Lean Governance
Implementing the LPM function

Educators providing IT Certifications courses in Welwyn Garden City

Search By Location