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90 Educators providing Influence courses in Cobham

Sorbus Learning

sorbus learning

Betchworth

To lead change by nurturing the skills needed to create, restore, maintain and improve places for wildlife. To influence behaviour through our motivational outdoor experiences of the natural world and wildlife. To change lives by connecting people to nature and thereby improving their health and wellbeing. Working together We lead change by working with others to form collectives that plan, resource and deliver sustainable community-based projects that benefit people and wildlife. We influence behaviour by planning and delivering courses and workshops about ecology, conservation, countryside skills and rural crafts that are of community interest. We change lives by creating, restoring, maintaining and improving habitats for wildlife and conserving natural green places and historic landscapes for people. Growing wild Wilding is a concept of making space for nature and encouraging wildlife back to the landscape. It is restoring natural processes to our countryside, reviving degraded habitats, reintroducing depleted or missing species and allowing our ecosystems to become naturally self-regulating again. Nature is an intricate web of interactions that enrich our lives, help nourish the natural environment and give our planet a greater capacity to cope with human impact. We encourage our learners to connect with nature by growing wild plants and making space for wildlife in their gardens and green spaces. Learning outdoors We promote outdoor learning as a way to discover, engage with and learn about the natural world and wildlife. Our learning experiences will nurture your skills and help you change behaviours through direct engagement with the natural world. We help communities, groups, families and individuals reflect about themselves, learn about each other and connect with nature. The motivating experiences you have with us will be a catalyst for your learning, personal development, health and well-being. Our promise is... " To strive to be global citizens by being aware of and understanding nature, the wider world and our place in it. As individuals and teams we will be active in our local communities, and work together and with others to make peoples lives smarter, healthier, safer, fairer and greener."

The Rose Arts London

the rose arts london

5.0(1)

London

The Rose Arts London was always a childhood dream of mine and it was manifested through a pain in my life, with the loss of my Grandad; Charles Alexander Gardner. He, alongside my Mother and Nan, supported me with my dance and drama training, performance career and attended all classes, auditions and performances. When he passed away, it pushed me to embrace my artistry and passions. The Rose represents three things: A dedication to my Grandad; His favourite flower A name influence; My middle name Rosetta and my mother Rosemarie The flourish of each child who trains with us. As a seed they begin but as ‘The Rose’ they grow. Experience My training began at Italia Conti Academy of Theatre Arts and have been training in every discipline, since the age of 3 and teaching dance and drama since the age of 14. Ballet, Tap, Modern, Contemporary, Lyrical, Liturgical, Street Dance, Jazz, Commercial and Musical Theatre. Further to this, I attended college studied Performing Arts, obtaining distinctions in the art form, allowing me to receive an unconditional offer to University, where I obtained my degree in Dance Practice and Performance. I have had an extensive career in the arts, through stage, film and television and have received such amazing opportunities I am truly grateful for. About T.R.A.L. T.R.A.L. is a place for all Rose Students to discover, train, explore, create, challenge and motivate what they learn here and to ignite their passion, of why dance, drama, sport and song is such an amazing artistic outlet, which not only teaches creativity and utilises talent but also discipline. The role of the arts builds character and self-esteem and at The Rose Arts London, one of the assets that I hold as an important part, is the family friendly atmosphere.This delivers a guarantee from us, that our space is a positive and productive learning environment, where our students can grow, most importantly learn, and create in an energetic, confident building atmosphere. Students are able to discover more about themselves artistically, gain new friends and be proud to be a part of The Rose Arts. Myself and our teachers, who have work(ed) within the industry, aim to continually make The Rose Arts London a success, with the passion we hold and with which, our goal is to impart our experiences, knowledge and love of the arts to our students. I have been blessed to be able to open a school, attended by such passionate students, to be able to witness how they will develop in years to come. For whatever reason you decided to take a leap with us, whether it to be a creative outlet, confidence builder, opportunity to meet new people, train to become a professional or all the above – I expect all to work hard, train hard, practice, be respectful, be challenged, but most importantly enjoy every moment of the journey.

Surrey Lifelong Learning Partnership

surrey lifelong learning partnership

2.5(2)

Woking

Who we are and what we do Established in 1999, Surrey Lifelong Learning Partnership (SLLP) is a registered Charity. Each year we help between 600 and 800 people return to learn to gain new skills, qualifications and employment. We rely on a mix of income streams, including generating funds through our Bike Project social enterprise and securing grant funding for projects. Our vision: All within Surrey have the opportunity to re-engage in learning throughout their lives. Our mission: To work with partners to ensure that those, in Surrey and beyond, who have missed out on learning in the past, have opportunities to learn and to reach their full potential. What we offer: Opportunities for more people to learn by providing courses locally. Ongoing support so that they are able to continue on their learning journey. Approaches to learning which are more attractive and accessible. A shared understanding of local learning needs among education and training providers. A positive influence over the policies and planning to meet local learning needs and wants. Who do we support: Those living within disadvantaged communities in Surrey and other parts of the South-East. Adults (19+) of all ages who wish to develop new skills to gain employment, to improve their health or well-being, or to develop new interests. Young people aged 14-19 where these are not already being catered for. Out trustees: Anne Rouse, Chair Martin Bridge Sue Hackman Maureen Kilminster Hans Weijman

ICRS Central London Hub

icrs central london hub

London

We are the UK’s professional body for Corporate Responsibility and Sustainability (CRS). Our mission is to help individuals and organisations be brilliant at CRS. Who we are As the UK's professional body for CRS practitioners, our membership reflects the breadth of practitioners, from students and academics to consultants and in-house practitioners from large and small organisations. The Institute is led by a Board of volunteer Directors. Comprised of senior CRS professionals, they give their time, energy, and expertise to guide the Institute's strategic direction. We also involve technical specialists where required. The Institute is supported by a Secretariat provided by Carnstone Partners Ltd, a specialist management consultancy in the CRS field. The Secretariat manage the day-to-day activity and act as the central point of contact for our members and Fellows. The ICRS Board Chair Jennie Galbraith, ESG Director, Inflexion Vice-Chair Victoria Taylor, Managing Director, Flag Vice-Chair Robbie Epsom, EMEA Head of ESG, CBRE Investment Management Director Dr Sam Healy, Group Director ESG, QinetiQ Director Dr Dorothy Maxwell, Senior Director Sustainability, Davy Horizons Director Karin Mueller, Managing Director, Liebfrog Director Jatin Patel, Head of Diversity and Inclusion, England Rugby Director Andrew Wilson, Director and Head of Responsible Business, Lexington Director Nadia Al Yafai, Head of Mutuality and Social Impact (Purpose Lead), Royal London Jennie Galbraith "I am delighted and honoured to be appointed Chair of the ICRS at this critical time for our profession. As sustainability issues have risen up the global political and corporate agendas, our roles as practitioners have only grown, both in scope and importance. This is a really exciting time to be involved in sustainability and I look forward to working with the Board to ensure that we continue to drive our profession forward and support our members to be brilliant at what they do." Victoria Taylor "This is such a fast-moving and critical time for sustainability within business and society. I am super excited to become Vice Chair of the ICRS – an organisation leading the way for CRS practitioners and the continued establishment of our profession. CRS needs more talented individuals and ambitious companies to be focused on progressing sustainability, and I am thrilled to be a part of what the ICRS has already achieved and can and will achieve" Robbie Epsom "After two years of serving as a Board Director at ICRS, I’m excited to be allowed to continue my support as co-Vice Chair of the Board. As sustainability continues to rise up the agenda, CRS professionals are increasingly taking up senior and influential roles within organisations. I’m delighted to be part of a leading professional body helping individuals and organisations to excel at CRS; their leadership will be crucial in the transition to a sustainable economy.” Dr Sam Healy "There has been a seismic shift in the importance of responsible and sustainable business practice. Climate change, human rights, and diversity and inclusion are becoming critical business enablers. And so now, more than ever, it’s vital that practitioners feel supported - through the development of their skills and knowledge and the forging of their network. I’m proud to serve on the Board and excited to be part of shaping our profession for the challenges and opportunities ahead." Karin Mueller "My passion is developing great leaders. Leaders that can effectively challenge the status quo, inspire others, and make a real difference within organisations in an increasingly fast changing, complex and volatile world. I am delighted to contribute to the success of the Institute as we help our members excel at doing just that, by providing access to the latest thinking, training, debates, mentoring, a resourceful network, and much more." Jatin Patel "The ICRS is operating in an environment filled with opportunities and challenges. Being a Director, and more importantly, being at the forefront of facilitating discussions which address the climate crisis, the importance of corporate responsibility and building inclusivity into the approaches which tackle these issues is a great honour and one I do not take lightly. And only through collaboration can we make collective gains. Collaboration and sharing of best practice is what we’re all about!" Andrew Wilson "I am delighted to be a Board Director of ICRS. It is the preeminent organisation representing the interests of professionals working in this area. What impresses me most is the power and influence of the ICRS which comes directly from the knowledge and wisdom of all our members – both individuals and organisations. I really appreciate the opportunity to contribute to this collective effort we are all undertaking to enhance the positive role of business in society." Nadia Al Yafai “I’m excited to be an ICRS Director at a time when our profession is not just ‘at the table’ but moving swiftly to ‘owning the table’. From community to sustainability to diversity, our agenda is recognised as central to driving change. The move to purpose-driven business is a key shift in the CR&S professional’s portfolio and one I want to drive alongside embedding a just transition/social impact focus, uniting the social and environment. I’m honoured to support the profession to thrive!”

AS Mentoring

as mentoring

Ealing Green,

Aeryn Priyanu , Employment Consultant Aeryn has always had an interest in language and communication. Starting her early career in teaching English as a foreign language, she went on to shadow a Speech and Language Therapist and this started her interest in working with people on the autism spectrum. She worked in primary schools as a Learning Support Assistant then moved on to work for the National Autistic Society in a day centre. Aeryn started off as a Support Worker, moving up to become Deputy Manager of the day service. She supported individuals in their daily life and helped them gain work experience and vocational skills. As well as working as a consultant with AS Mentoring, Aeryn works in a college for young people with autism, facilitating individuals with functional and social aspects of life, supporting students to meet their targets and maintain long life independent living skills. Photo of Alan Alan Castellaro, Employment Consultant Alan's interest in Autism began when he attended St Andrew's primary school in Chinnor, Oxfordshire, one of the first schools in the country to teach Autistic children one to one. In 2009 he volunteered on a project for Kith and Kids supporting a young man with Autism and they have remained in regular contact ever since. He then worked for 4 years with Dimensions as an Assistant Service Manager of a residential home for adults with severe physical disabilities and Autism. For the last 4 years he has worked for Ambitious About Autism starting off as a Learning Behaviour Specialist and moving up to become a Learning Support Co-ordinator, and was instrumental in helping set up Ambitious College, London's first College for young adults with Autism. He has a BA Hons in Writing and Publishing and has a rich and varied employment history to draw upon. Photo of Alice Alice Mitra-Hall, Employment Consultant Alice previously worked for The National Autistic Society where she ran a Day Centre and facilitated a weekly social group. During this time Alice supported adults on the spectrum to develop their independent living and social skills, as well as supporting service users to apply for and attend college and work schemes, CV writing and interview practice. Alice has a BA Hons degree in Psychology and has also worked in a number of schools supporting teenagers with autism and has provided specialist individualised support for a family for over 10 years. Photo of Amira Amira Hassan, Employment Consultant Amira has been a mentor at AS Mentoring for 4 years. Amira has a variety of clients for both workplace and job-seeking support. After completing her PhD in Neuroscience from Imperial College London, Amira decided to be involved with AS Mentoring full time and is currently managing the Workshops Programme, overseeing the development and online delivery of workshops and group events throughout the year. Amira is warm and friendly, providing individual, autism-specific support and advice. Photo of Anna Anna Roads, Employment Consultant Anna spent 24 years in the investment management sector, working in sales, marketing, product development and client relationships for a number of blue chip firms including Lazards, Fidelity and Goldman Sachs. She developed successful business relationships with large corporates, consultancies and public sector organisations. In her leadership roles, she also enjoyed coaching and developing careers for younger team members. These are skills and contacts she brings to ASM clients. Over the past 6 years she has developed a number of voluntary roles; relaunched the local NAS branch as Chair (2011-2015), served on a local parents special needs forum (2012-2014), been elected a parent governor at a special needs school and worked as a volunteer mentor on a Research Autism Project. Her focus has been on education and now employment, both as a parent of a young person with ASC and through the influence of autistic colleagues she has served with before. Before joining the City, she gained a law degree from Cambridge University, an MBA from Cranfield Business School and qualified as a solicitor. Photo of Charlotte Charlotte Leighton, Employment Consultant Charlotte specialises in providing workplace support for individuals as well as working with organisations to provide autism specific support and advice. This experience has been honed through her work at ASM and her previous role as an Employment Support worker and trainer at The National Autistic Society. Charlotte has subsequently worked for HAIL in Haringey for two years managing social enterprises staffed entirely of employees with autism and learning disabilities. She has also worked as an Appropriate Adult supporting vulnerable individuals whilst in police custody. For the past ten years Charlotte has confidently designed and delivered social skills groups and workshops for adults with autism. As well as working for ASM she is also employed part-time for Resources for Autism in Barnet managing their adult services. Charlotte is able to support individuals emotionally as well practically as she holds certificates in Person Centered counselling and a diploma in Cognitive Behavioural Therapy. David Perkins, Director David was Head of Services at Prospects, the National Autistic Society's specialist employment service, from 2007 – 2013; he left in June 2013 to set up AS Mentoring. He has extensive experience of supporting people with an ASC into employment across the UK and abroad, and of providing a wide range of training, assessment and consultancy services to employers and other organisations in the UK, Europe and the US. He has worked continuously with people with autism since the early 1980s. David has spent the bulk of his working life in the voluntary sector and prior to the NAS spent many years running a group of specialist adventure playgrounds in London for over 1200 disabled children, (some 30% of whom were autistic). He has a BSc (Hons) in Operational Research from Lancaster University. Photo of Emma Emma Hills, Employment Consultant Emma has been teaching psychology and health related subjects to adults since 2009 with the majority of her work focusing on providing social purpose education in the community to hard-to-reach groups, including those with disabilities. Much of her work focuses on supporting learners through transition and has led her to develop herself as a coach as well as an educator. More recently she has found herself key-working with learners with disabilities in a transition college as well as training and supervising the staff who support them. Emma mentors and tutors a diverse range of learners including learners on the autism spectrum in her continuing work in the community. Emma works part-time as an Employment Consultant with ASM and finds her knowledge and experience gained from facilitating community courses such as 'confidence building', 'communication skills' or 'interviewing skills' compliments the role well. She has a BSc Hons Psychology, PG-dip Social research, PGCE in post-compulsory education and is a registered health and social care trainer as well as a full member of the Association for Coaching. Emma is also currently studying for an MA in Education: Culture and Identity, at Goldsmith university. Photo of Eve Eve Riches, Employment Consultant Eve Riches is an employment consultant for AS Mentoring, where she provides one to one support and workshop creation and delivery. Eve has a background in teaching Psychology and has been involved in mentoring for her whole career. She has a lifetime of lived experience of neurodiversity. Outside of ASM, Eve works as a life coach and mentor. Photo of Gurleen Gené Wyrley-Birch, Employment Consultant Gené is committed to raising awareness and understanding of ASC to improve social inclusion, acceptance and understanding; to making a real difference to the lives of people on the autism spectrum and in broader society. Over the past 12 years, while caring for and advocating for her son, Gené has developed an in-depth knowledge and understanding of autism as well as related challenges including ADHD, PDA, Social Communication Disorder and Sensory Processing Disorder. She has a creative, positive and flexible approach and is determined to combined her personal and professional experiences to help clients into work and successfully retain their jobs. Throughout her previous roles in both Investment Banking at JP Morgan and UBS Warburg and Commercial Conferencing, Gené had an active role in recruiting, training and mentoring new team members. Gené has worked across many sectors, including Finance, Pharmaceuticals, Defence, Utilities, Aviation and Telecommunication. Gené Holds a BA degree in Industrial & Organisational Sociology and Industrial & Organisational Psychology from the University of Cape Town. Photo of Gurleen Georgia Thursting, Employment Consultant Georgia has worked with autistic adults and children in a variety of settings including education, play and social settings for the past year. As a support worker with Resources for Autism, she continues to support her clients in achieving their personal and work goals and loves to get creative with her approach. Georgia also works for Share Community in Battersea as a music tutor/ therapist, building the confidence of adults through music and artistic expression. She also enjoys planning and delivering online workshops for adults with Autism, focusing on well-being, physical health and emotional expression through music making. Outside of her work in Autism, is a trained musician, singer/ guitarist and enjoys performing at events across the UK. Photo of Gurleen Gurleen Manku, Regional Employment Consultant Gurleen has 18 years' experience of autism. She has a sibling on the spectrum, and has previously worked in primary education for children with Special Educational Needs (SEN), and has been a SEN Secondary School Govenor. In 2015 Gurleen volunteered at Autism West Midlands to support adults with autism to find employment. She then worked for Enable, Shropshire Council as a Job Coach in various workplaces supporting adults with autism and learning disabilities. Gurleen is highly experienced in delivering Pre-employment support, mentoring and Workplace support at AS Mentoring across the West Midlands since 2015. Gurleen holds a BSc in Business Psychology and is a member of the British Psychological Society, within the Division of Occupational Psychology. She has also completed her Masters in Occupational Psychology. Photo of Gurleen Mahlia Amatina, Employment Consultant Diagnosed with autism as an adult, Mahlia has first-hand experience of the challenges that can arise from a range of workplace settings, but more importantly; how to overcome these. Outside of AS Mentoring, Mahlia works as a visual artist, where she raises awareness and understanding of neurodiversity through different art forms. With a special interest in autism and work, Mahlia is keen to combine lived workplace experience with her mentoring skills as an employment consultant to support clients. Photo of Helen Mark Blake, Employment Consultant Mark has a broad range of experience across social care with several client groups and in varied settings. Following an arts degree he spent a couple of years on voluntary projects with disabled adults living independently, and with homeless men in an emergency night shelter in central London with subsequent paid roles including community support work with disabled adults moving back into the community following long periods in residential hospitals. Mark has also spent time as a residential care worker in adolescent residential units. The last 30 years has seen a focus on Adults and Children with Disabilities in a both a Day Service and Residential Home setting. As a Manager of services in these fields Mark has increasingly focused his support to children and adults on the autistic spectrum and has become keenly aware of the challenges faced by them and their families in achieving independence and realizing their potential. It is this interest that has led to an involvement in a mentoring role with AS mentoring and employment. Photo of Helen Mike Leat, Employment Consultant Mike comes from a background in advocacy, design and communication. Through his own business he previously ran an Easy Read design service which employed people with a learning disability and autism. In 2015 he co-produced a DVD on Autism and Mental Health for the Autism Partnership Board in Surrey. Mike previously worked for The National Autistic Society Assist service providing one to one support/mentoring sessions, and facilitating social and support groups for autistic adults. After completing an undergraduate module in autism with The Open University, Mike went on to complete a Postgraduate Certificate in Autism and Asperger syndrome. Mike also works with a project called ‘Autism by Experience’ which is a team of mostly autistic adults providing Understanding Autism training to staff in a variety of roles including health and social care. Photo of Laura Lauren Moore, Employment Consultant Lauren has a number of years experience of supporting people with autism as well as additional needs. Her main influence for working with people on the spectrum is her younger sibling who was diagnosed with autism at a young age. Over the past decade she has worked in a school specifically of young people with social, emotional and mental health difficulties, starting as a Teaching Assistant and then working as the Intervention Co-ordinator for the secondary department. Lauren also worked in a specialist autism college as a Learning and Behaviour Specialist, moving up to become a Learning Support Co-ordinator. She studied History at undergraduate level and has more recently graduated with a Masters in Intellectual and Developmental Disabilities in July 2018. Photo of Rachel Rachel Pearson, Senior Regional Employment Consultant Following a successful 13-year career in the City Rachel moved into HR and Business Consultancy specialising in organisation restructuring projects involving (often large scale) job review, recruitment and redundancy programmes. She has extensive experience of working with SME employers and large organisations in the public and private sectors around all aspects of the employment relationship. Rachel previously volunteered with the National Autistic Society's Prospects Team and she now works as an employment consultant specialising in supporting people with an ASC to find and retain work. She also works with the NAS's Employment Training and Adult Services Teams supporting students and employees, and providing advice and guidance to employers. With a close family member on the autistic spectrum, Rachel also volunteers with her local NAS branch in Surrey. She holds an MSc in Human Resource Management and is a Member of the Chartered Institute of Personnel & Development. Photo of Siobhan Siobhan Pauley, Employment Consultant Siobhan has first-hand experience of supporting someone with Asperger’s Syndrome and ADHD as her son has moved through various life transitions, experiencing the hurdles faced by people on the autistic spectrum. She spent 30 years working within Human Resources of a large financial institution attaining her MCIPD status, where she became the company’s Reasonable Adjustment Officer. It was her responsibility to ensure that employees with disabilities were able to receive the right workplace accommodations to enable them to access various roles in the company. This has given her considerable insight to enable her to support our clients. Following a career move, Siobhan is setting up AS Mentoring services in and around Poole, Dorset- as well as working part time to support an individual with profound learning difficulties within an independent living service.

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Courses matching "Influence"

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Emotional intelligence 1 Day Training in Windsor Town

By Mangates

Emotional Intelligence 1 Day Training in Windsor Town

Emotional intelligence 1 Day Training in Windsor Town
Delivered In-Person + more
£595 to £795

One of the keys to success today is our ability to effectively influence others.

Influencing Skills
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£378

Emotional intelligence 1 Day Training in Guildford

By Mangates

Emotional Intelligence 1 Day Training in Guildford

Emotional intelligence 1 Day Training in Guildford
Delivered In-Person + more
£595 to £795

Emotional intelligence 1 Day Training in Heathrow

By Mangates

Emotional Intelligence 1 Day Training in Heathrow

Emotional intelligence 1 Day Training in Heathrow
Delivered In-Person + more
£595 to £795

Emotional intelligence 1 Day Training in Slough

By Mangates

Emotional Intelligence 1 Day Training in Slough

Emotional intelligence 1 Day Training in Slough
Delivered In-Person + more
£595 to £795

Project Leadership Skills: In-House Training

By IIL Europe Ltd

Project Leadership Skills: In-House Training To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan

Project Leadership Skills: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£850

Influencing skills at work (In-House)

By The In House Training Company

The ability to influence others is a life skill but also one that has never been so critically useful at work. This one day workshop will set you on the road to discover what you need to be able to think and do that will help you take people with you. This involves learning some new tools and strategies that fit the situation you are in and making sure you use the right skills and behaviours to influence well, whether it is a single person or a room full of cynical expectant people! This workshop will enable you to: Learn about and understand influencing styles and strategies available and formulate plans and ideas on how to use them in influencing situations Understand which skills and behaviours to use to be the most effective influencer Have greater confidence in situations where they need to influence someone Use thinking, speaking and behavioural techniques that enable influencing to be effective and positive Review and evaluate learning and have an action plan to take back and implement in the workplace 1 Welcome, introductions & getting to know you and why you are here Course objectives 2 Personal objectives Introducing a learning diary 3 Gallery exercise - using images of exemplars brought by participants Plenary discussion The skills and behaviours of an exemplar influencer 4 Group task - what does your self-evaluation say? Discussion and conclusions 5 Influencing - what is it? - why do we need it? The current organisational landscape including values and behaviours the influencer operates in 6 Pit Stop - 'pull / push', 'the lost horse' and 'talking at' 7 Direct / support / delegate / coach: the different choices and approaches to choose from 8 Updating the learning diary 9 Power and types of power - its impact on influencing ability and approach and what is within your control Group task and discussion 10 The 5 influencing styles tool Series of tasks and exercises Drilling down to a personal action plan for maximising influence 11 'The person with the most flexibility has the most influence' Skills and behaviours for effective influencing Exercises and techniques that develop skills for influencing 12 Review and evaluation Action planning

Influencing skills at work (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

The Art of Negotiation: In-House Training

By IIL Europe Ltd

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Art of Negotiation: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£450

Price increases (In-House)

By The In House Training Company

It's a fact of life that costs generally increase and as a result prices must go up too. Implementing an increase without losing customers is challenging. Talking about a price increase with customers never makes for an easy conversation. Your customers will generally decide whether to accept the increase based upon value, as well as the hassle cost of switching and going elsewhere. Even the most experienced salesperson who has implemented price increases before will be fighting back the nerves when faced with the task of 'selling' the increase. In this flexible programme, we will support your internal preparations at whichever stage you and your colleagues are at. From making the decision to increase prices, right through to those on the frontline already dealing with any push-back. This programme will help participants: Understand the business case for increasing prices Take steps to research the market Consider their customers' motivations Use the six principles of influence Identify and adapt for different personality styles Assess their level of trust with customers Build rapport rapidly with their customers and prospects 1 Raising prices - keys to success Understanding the business case Researching the market Assessing the value of your offering 2 Understanding your customer base Assessing your key accounts What is your 'target' customer range? Creating consistency in pricing approach 3 Planning the increase Timing your implementation Communication strategy Elements of a good price increase letter 4 Developing influencing skills The Trust Equation The six principles of influence Discovering your customer's buying decisions 5 Emotional intelligence and price increases The part emotion plays Developing strategies for keeping calm Handling your customer's responses 6 Understanding different customer styles Discover your own style Recognising behaviour traits in others Adapting your approach to their style 7 Preparing for customer contact Preparing for specific customers Anticipating their response Dealing with challenging customers 8 Following through Maintaining a consistent approach Resisting requests for discounts Confirming the increase in writing

Price increases (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

NLP Sales Techniques

5.0(10)

By GBA Corporate

Overview NLP Sales Training will help shape your confidence and charisma as your communication skills grow. You will gain the tools to understand your client's needs at a deeper level so you can communicate more clearly and directly, thus increasing your personal influence and encouragement during their buying experience. This training will help you feel confident, connect more with your prospective/ existing customers and increase your ability to influence and get your message across. 

NLP Sales Techniques
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626