1211 Courses in Sheffield

Overview This course is for PR Professionals and for those looking to make a career in PR. Through this course, you will be able to enhance your Communication skills and will learn new Public Relations techniques. Have Effective communication skills is very important if you want to achieve success in PR. PR is all about making relationships within the corporate sector or with the consumers and maintaining them with effective communication skills and techniques. 

multi skills

Overview The modern buyer is more knowledgeable and savvier than ever before. By taking a collaborative approach with the buyer and developing solutions, instead of relying on outdated sales tactics, professional sellers can create real value for clients and subsequently close more deals. Learn the solution selling method, and find out how to shift the emphasis from product features to the customer. By understanding how to implement the solution-selling methodology, you can create natural and pressure-less sales interactions that accelerate revenue growth and improve customer loyalty

Overview Learn how to deal with conflict more effectively through one of our training courses and you can save people a lot of time, money, stress, and distraction. We offer a range of market-leading mediation training courses: from half-day to five-day programmes, covering all areas of mediation. This includes workplace mediation, neighbourhood and family conflict, bullying and harassment, and commercial disputes.

Customer care, customer service, Moccasin Approach,

Learn how to take blood ... train as a Phlebotomist Nationally Recognised Qualification No previous experience or qualifications needed OCN Accredited - Level 3 (advanced) CPD Accredited (The CPD Certification Service) Covers all steps up to live blood draw Practise on artificial arm and fake blood! Basic understanding of English language required OPEN TO ALL APPLICANTS

Conflict Resolution Skills: In-House Training Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans

Highfield Level 1 Award In Health And Safety Within A Construction Environment (RQF) Highfield Level 1 Award in Health and Safety within a Construction Environment (RQF) One day course For those applying for the Green Labourer CSCS Card Includes the Health, Safety, Environment Test For Operatives and Specialists book or DVD by CITB! Face to Face: One day course + time for self-study required This course is supported by the Construction Industry Training Board (CITB) This course is designed to give learners a route to applying for the Green Labourer CSCS Card Course Contents: The purpose of a risk assessment The purpose of a method statement The legal requirements of risk assessments and method statements The common causes of work-related fatalities and injuries The implications of not preventing accidents and ill-health at work Health and safety definitions Hazards and potential risks of a a range of situations The importance of reporting accidents and near misses Accident reporting procedures Risk assessments and dynamic risk assessments The reasons for using safe manual handling in the workplace The employees' responsibilities under current legislation and official guidance in relation to manual handling in the workplace The procedures for safe manual handling Working at height Employees' legal responsibilities in relation to working at height Potential hazards when working at height Controlling risks and hazards while working at height Regulations regarding working at height COSHH: substances hazardous to health Common risks to health within a construction environment Drugs and alcohol Personal Hygiene Asbestos PPE (Personal Protective Equipment) Working around plant and equipment safely Benefits of this course: In 2018/19, 1.4 million people suffered from a work-related illness They have a much higher rate of work-related ill-health than those working in many other industries Construction workers have the highest rate of musculoskeletal disorders compared to other occupations This course develops learners’ knowledge and understanding of health and safety in a construction environment so they can work safely on a construction site Those who successfully complete this Level 1 Award in Health and Safety in a Construction Environment and have completed the CITB Health, Safety & Environment Test within the last 2 years can then apply for a Green Labourer CSCS card. Our Health And Safety In A Construction Environment Training Course is a nationally recognised, Ofqual regulated qualification accredited by Highfields Qualifications.This course leads to the obtainment of the CSCS labour card, allowing workers to work on construction sites.The Ofqual Register number for this course is 603/2442/9

QA Level 2 Award In Basic Life Support And Management Of Anaphylaxis (RQF) Half day course Gives learners the knowledge and skills to save someone who is in anaphylactic shock Also covers how to prevent this happening in the first place Also available as a bolt-on to certain other courses Course Contents: Incident and Casualty Management Managing an Unresponsive Casualty Recovery Position The Chain of Survival CPR Signs and Symptoms of Anaphylaxis Treatment of Anaphylaxis Medication Use of Adrenaline Auto-Injectors Benefits of this course: Anaphylaxis is a severe and life-threatening allergic reaction, which requires immediate medical attention Did you know that in 2014 there were over 4,000 hospital admissions for anaphylactic shock in England? Every year, the number of those suffering from anaphylaxis is increasing. This makes it very important for people to know what to do when encountering someone who is having an anaphylactic shock This QA Level 2 Award in Basic Life Support and Management of Anaphylaxis (RQF) course has been designed for those who have a specific responsibility at work, at home or as a volunteer, to provide basic life support and manage anaphylaxis when dealing with an emergency Successful applicants will be able to recognise the signs and symptoms of anaphylaxis and will be equipped with the vital skills needed to administer safe, prompt and effective treatment. This includes practising with adrenaline auto-injectors. Accredited, Ofqual regulated qualification: Our Basic Life Support and Management of Anaphylaxis training course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Basic Life Support and Management of Anaphylaxis Certificate fulfils the legal requirements and is a very good way to make sure you and your employees are trained in Management of Anaphylaxis..The Ofqual Register number for this course is 603/2548/3

About this Training Course This is a 2 full-day course that is aimed at providing professionals in the Oil & Gas business with a comprehensive set of core negotiating skills. Negotiations take place in many situations e.g. between peers, manager and subordinate, company and trade unions, company and government. The skills learnt on this course will be useful in all of these situations. However, this course puts a focus on the skills needed in commercial negotiations. A particular emphasis is placed on the relationship and negotiations typically carried out between client and contractor, vendor or the provider of services. A mixture of theory, examples and practical exercises are used so that the participants understand the principles and get an opportunity to try them out. The case studies used are real cases encountered in the Oil & Gas industry. Training Objectives Many technical experts find it difficult to move out of their expertise areas and deal with commercial matters. Negotiating to optimise business value is a step further from their comfort zones. All too often negotiations are then left to finance personnel. They bring many strengths to the table but an understanding of engineering trade-offs is not one of them. By the end of this course, the participants will add to their technical know-how a core competence in negotiation skills. They will thus become formidable negotiating opponents. Target Audience The course is intended for middle-managers and technical and other staff who are responsible for contracts, but with limited previous exposure to negotiations, and who will need these skills in the near future. Course Level Intermediate Trainer Your expert course leader is a consultant, manager and engineer with more than 30 years' experience in a broad range of positions. He spent 15 years with the Shell group and during this time, gained extensive negotiating experience with contractors, vendors, service agents, trade unions and purchasers of equipment and products. Over the last 15 years, he has worked with a broad range of multinational businesses across the globe in a wide range of negotiation related roles including: Developing negotiating capability and skillsets Advising on negotiation strategies Establishing Alliances, Joint Ventures and Partnerships, & Remediating Alliances, Joint Ventures and Partnerships He has many years of teaching experience to technical staff - both in a corporate setting, and in an academic setting - for Melbourne University in Melbourne, Australia. Several thousand people from around the world have benefited from his courses. He brings an engineer's practical perspective, and can readily empathize with technical staff making forays into the commercial world of negotiations. He is joint author (with Professor Danny Samson) of Patterns of Excellence ISBN 0273638769, published by Financial Times Management. This has been adopted by a number of blue chip companies as the core text for management development. Corporate Experience: 15 years with Shell in a broad range of international & domestic technical and managerial and change management roles. Consulting Experience: 5 Years with McKinsey Consulting Group 4 Years with Melbourne Business Schoo POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations