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1209 Courses in Sheffield

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

Body Language Training

By Inovra Group

Overview This course sets out to develop attendee’s skills in understanding their own body language as well as being able to read the body language of others. If we can learn to identify and appreciate non-verbal clues, we can begin to improve our communication as a whole. This use of body language skills could impact situations such as; sales visits, interviews, presentations and normal day-to-day interactions where body language plays a part. Description Effective communication skills are critical in the development of relationships between people and although verbal communication plays a large part in this, studies have shown that a proportionate amount of our message comes from not what we say, but very often the non-verbal communication behind the message. Therefore, it is clear that body language is an important, influential aspect of communication and understanding how it works is essential in the development of your personal communication skills. Topics covered: Core Principles and the Five C’s – Exploring the subconscious effects of body language and setting the scene by ensuring participants appreciate the rules to interpreting body language. Reading Body Language – Gestures – An activity that helps participants realise the power of body language and how important it is to communication. Arm Barriers – Understanding the different arm barrier gestures and crossed arm positions and what each means. Palm and Handshake Gestures – Discussing the different handshakes and palm actions, what they mean and how they are applied in real life. Includes activities that test the theory. Hand and Thumb Gestures – A review of these different gestures and what they mean. Hand to Face Gestures…or… How to Spot a Liar! – An exploration of different gestures that involve the hand moving to the face. Identifying how to spot body language that signifies lying and what to watch out for. Chin and Cheek Gestures – An activity that helps participants understand the different chin and cheek gestures and how to interpret this body language. Eye Signals – A review of pupil dilation, directed gazes and eye accessing cues in order to fully understand how eyes provide body language clues. Matching & Mirroring – Looking at the technique of building rapport and developing relationships through careful observation of body language. Bringing it all Together – An activity that allows participants to embed their learning and realise how much they now understand and appreciate body language and its effect on communication. Who should attend Anyone who wants to gain a better understanding of their own body language, and that of others. Requirements for Attendees None.

Body Language Training
Delivered In-Person in Wakefield or UK WideFlexible Dates
£800

Level 5 NVQ Diploma in Controlling Lifting Operations - Planning Lifts

By Dynamic Training and Assessments Ltd

Level 5 NVQ Diploma in Controlling Lifting Operations

Level 5 NVQ Diploma in Controlling Lifting Operations - Planning Lifts
Delivered In-Person in Nottinghamshire or UK WideFlexible Dates
£995

Level 2 NVQ Diploma in Steel Fixing Occupations

By Dynamic Training and Assessments Ltd

Level 2 NVQ Diploma in Steel Fixing Occupations

Level 2 NVQ Diploma in Steel Fixing Occupations
Delivered In-Person in Nottinghamshire or UK WideFlexible Dates
£695

M.D.D DATING ADVICE FOR WOMEN INTROSPECTION PACKAGE (DATING ADVICE FOR WOMEN)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

Do you want to work on yourself? Are you questioning your dating skills after multiple failed relationships with different guys? In this package, we explore you with introspective tests Assist you in dating apps and networking Changing negative behavioural patterns CBT methods to change the behaviours that do not serve you in your dating life Support Coach and counselling Journalling and tracking progress Dating advice 8 weeks of training https://relationshipsmdd.com/product/dating-advice-for-women-packages/

M.D.D DATING ADVICE FOR WOMEN INTROSPECTION PACKAGE (DATING ADVICE FOR WOMEN)
Delivered in London or UK Wide or OnlineFlexible Dates
£800

Level 2 NVQ Certificate in Plant Operations - Fork Lift Trucks

By Dynamic Training and Assessments Ltd

Level 2 NVQ Certificate in Plant Operations - Fork Lift Trucks

Level 2 NVQ Certificate in Plant Operations - Fork Lift Trucks
Delivered In-Person in Nottinghamshire or UK WideFlexible Dates
£695

Level 2 NVQ Diploma in Removal of Hazardous Waste - Licensed Asbestos

By Dynamic Training and Assessments Ltd

Level 2 NVQ Diploma in Removal of Hazardous Waste - Hazardous Waste

Level 2 NVQ Diploma in Removal of Hazardous Waste - Licensed Asbestos
Delivered In-Person in Nottinghamshire or UK WideFlexible Dates
£695

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Level 2 NVQ Certificate in Plant Operations - Laying and Distributing

By Dynamic Training and Assessments Ltd

Level 2 NVQ Certificate in Plant Operations - Laying and Distributing

Level 2 NVQ Certificate in Plant Operations - Laying and Distributing
Delivered In-Person in Nottinghamshire or UK WideFlexible Dates
£695