335 Courses in Sheffield

This Health & Safety in the Care Sector Course works alongside, and helps, learners understand Standard 13 of the Care Certificate. This Standard touches on the legislation, policies & responsibilities relating to Health & Safety in the care sector, as well as looking at accidents and sudden illnesses.

This is a full day session that will aim to provide a more in-depth understanding of Food Hygiene. It meets UK and EU legal requirements for food handlers & matches RSPH and CIEH level 2 syllabus

Learners develop an essential understanding of caring for people with dementia, and covers the benefits of positive communication, use of medication, and importance of highly individualised, person-centred care

This accredited qualification is ideal for anyone who requires training in conflict management. It is appropriate for a wide range of sectors and is suitable for anyone who has a customer facing role, dealing with service users or the public. It is also a useful qualification for individuals who would like a better understanding of how to prevent conflict situations from arising and feel more confident in being able to deal with situations if they arise. Subjects covered include the role of communication and the assessment of risks in conflict situations and follow up practices after such events. How long will it take me to achieve this qualification? This qualification is usually achieved by taking a 2 day course. How is the qualification assessed? The qualification is assessed through a 1 hour, 30-question, multiple-choice question examination. Candidates must achieve a score of at least 20 out of 30 in order to pass.

This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role. This qualification covers the principles of customer service, including how to meet customer expectations, the importance of appropriate behaviour and communication techniques, as well as ways to deal with problem customers. How long will it take me to achieve this qualification? This qualification is classroom-based and usually achieved by taking a one-day course. However, it can also be achieved through a variety of other methods including blended and distance learning, as long as the recommended learning hours are completed. How is the qualification assessed? Through a 1-hour 30-question multiple-choice examination. Learners must achieve a score of at least 20 out of 30 in order to pass.

This course aims to provide managers and supervisors with a thorough understanding of the different aspects of health and safety in the workplace. With a focus on the role of supervision, learners on this course will develop the essential knowledge and understanding to enable them to discharge their health and safety responsibilities and ensure the safety of their workplace colleagues. The programme has a particular focus on:

This course provides detailed safeguarding adults & children awareness, including essential knowledge in the recognition and reporting of abuse and neglect, procedures and responsibilities. This is for all workforce involved in Social Care from the health, public, independent, or voluntary sectors. This subject forms standard 10 & 11 in The Care Certificate.

This course provides detailed safeguarding adults & children awareness, including essential knowledge in the recognition and reporting of abuse and neglect, procedures and responsibilities. This is for all workforce involved in Social Care from the health, public, independent, or voluntary sectors. This subject forms standard 10 & 11 in The Care Certificate.

This course looks at the initial alert and the decision-making process in deciding to make a referral, taking into consideration consent and capacity of the alleged vulnerable adult, keeping them at the centre of the decision-making process. How and who to refer to and the different types of response you could expect.

This course provides detailed safeguarding adults & children awareness, including essential knowledge in the recognition and reporting of abuse and neglect, procedures and responsibilities. This is for all workforce involved in Social Care from the health, public, independent, or voluntary sectors. This subject forms standard 10 & 11 in The Care Certificate.