Emotional Intelligence Training
FourSquare Training specialise in private, corporate Microsoft Project courses delivered at your premises and tailored to your needs.
In the modern work environment, managers and leaders must treat all colleagues with respect, including those who are challenging. Understanding the causes of difficult behaviour and being self-aware are crucial for creating a fair and inclusive workplace. This training session equips participants with the knowledge and communication tools to manage and overcome difficult behaviours effectively. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.
This course focuses on empowering managers to foster a culture of ownership, leverage effective delegation practices, and enhance productivity within their teams. Participants will explore strategies and techniques to delegate effectively, promote accountability, and optimise team performance. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.
FourSquare Training specialise in private, corporate Microsoft Word courses delivered at your premises and tailored to your needs.
Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.
Highfield Level 1 Award In Health And Safety Within A Construction Environment (RQF) Highfield Level 1 Award in Health and Safety within a Construction Environment (RQF) One day course For those applying for the Green Labourer CSCS Card Includes the Health, Safety, Environment Test For Operatives and Specialists book or DVD by CITB! Face to Face: One day course + time for self-study required This course is supported by the Construction Industry Training Board (CITB) This course is designed to give learners a route to applying for the Green Labourer CSCS Card Course Contents: The purpose of a risk assessment The purpose of a method statement The legal requirements of risk assessments and method statements The common causes of work-related fatalities and injuries The implications of not preventing accidents and ill-health at work Health and safety definitions Hazards and potential risks of a a range of situations The importance of reporting accidents and near misses Accident reporting procedures Risk assessments and dynamic risk assessments The reasons for using safe manual handling in the workplace The employees' responsibilities under current legislation and official guidance in relation to manual handling in the workplace The procedures for safe manual handling Working at height Employees' legal responsibilities in relation to working at height Potential hazards when working at height Controlling risks and hazards while working at height Regulations regarding working at height COSHH: substances hazardous to health Common risks to health within a construction environment Drugs and alcohol Personal Hygiene Asbestos PPE (Personal Protective Equipment) Working around plant and equipment safely Benefits of this course: In 2018/19, 1.4 million people suffered from a work-related illness They have a much higher rate of work-related ill-health than those working in many other industries Construction workers have the highest rate of musculoskeletal disorders compared to other occupations This course develops learners’ knowledge and understanding of health and safety in a construction environment so they can work safely on a construction site Those who successfully complete this Level 1 Award in Health and Safety in a Construction Environment and have completed the CITB Health, Safety & Environment Test within the last 2 years can then apply for a Green Labourer CSCS card. Our Health And Safety In A Construction Environment Training Course is a nationally recognised, Ofqual regulated qualification accredited by Highfields Qualifications.This course leads to the obtainment of the CSCS labour card, allowing workers to work on construction sites.The Ofqual Register number for this course is 603/2442/9